User’s Guide

Ethernet Module for Barcode Printer

1. ETHERNET MODULE.................................................................. 2
1-1. Functions ........................................................................................................................ 2
1-2. General Specifications .................................................................................................... 2

2. ETHERNET MODULE INSTALLATION ...................................... 3

2-1. Ethernet Module Installation for Industrial Series Printer ............................................... 3
2-2. Ethernet Module Installation for Desktop Series Printer................................................. 6
2-3. Ethernet Module Installation for Direct-Thermal 2 inch Printer....................................... 9
2-4. Ethernet Module Installation for Direct-Thermal 4 inch Printer..................................... 12

3. ETHERNET MANAGER............................................................. 14
4. TESTING .................................................................................... 19
4-1. Test with Hyper Terminal .............................................................................................. 19
4-2. Test with QLabel ........................................................................................................... 21

5. ETHERNET MODULE FIRMWARE DOWNLOAD..................... 23

6. MANAGING THE ETHERNET MODULE................................... 26
6-1. Firewall Configuration ................................................................................................... 26
6-2. IP Address Setting ........................................................................................................ 28

7. Q & A.......................................................................................... 29

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1. Ethernet Module
1-1. Functions
This Ethernet Module for barcode printer works as a converter that transforms data and signal
between Serial port and Ethernet. It can transform PC’s serial data into TCP/IP package and
send to the printer for printing. Thus users can implement remote printing easily with the Ethernet
Module.

1-2. General Specifications

Front Back
Model Ethernet Module for Barcode Printer
CPU 32-bits, G5500RG-100
RAM 16 M Bytes
ROM 4 M Bytes
Port RJ-45 Connector
LAN 10 /100 M bps ( Auto Detecting )
Protocol ARP, IP, UDP, TCP, HTTP, DHCP, FTP
ETHERNET
Mode TCP Server ; UDP Server
Setup HTTP Browser Setup (IE)
Security Setup Password & Connect Password
Port RS-232 TTL * 1 Port
Speed 2400 bps~115200 bps
Print Speed Parity None, Odd, Even
Data Bit 7, 8
Stop Bit 1, 2
POWER DC 5V, 500mA
LED LAMP Green LED(Link) ; Yellow LED(Active)
ENVIRONMENT Operating Temp: 0℃~50℃ Storage Temp : -10℃~70℃
DIMENSIONS 95 x 50 x 20 mm ( W x D x H )
WEIGHT 30 gm
OTHERS Watch Dog Function, Firmware On-lined Updated Via Ethernet

RS-232 Pins :
Pin 1 N.C Pin 4 RTS Pin 7 E_Mode Pin 10 +5V
Pin 2 RXD Pin 5 GND Pin 8 CTS Pin 11 GND
Pin 3 TXD Pin 6 CTS Pin 9 E_RST Pin 12 +5V

RS232 Wiring Diagram

Serial COM Port Ethernet Module
2 RX 3 TX
3 TX 2 RX
5 GND 5 GND
7 RTS 6 CTS
8 CTS 4 RTS

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2. Ethernet Module Installation
2-1. Ethernet Module Installation for Industrial Series Printer
1 Ethernet Cable 1.8M
2 Bracket
3 Ethernet module 1 2 3
4 12 Pin Connector Cable
5 Bracket Screw*2
6 Secure Screw*2

4 5 6

1. Make sure the power is off

and the power cable is
unplugged. Place the
printer onto a smooth
surface and open the top
cover.

2. Remove the Left Top

Cover from the printer.

3
3. Remove the Ethernet port
cover from the back plate
of the printer.

4. Secure the Ethernet

module onto the bracket.

5. Mount the module and

secure it onto the back
plate.

4
6. Connect one end of the 12
pin connector cable to the
main board at UART1 and
the other end to the
Ethernet module.

7. To complete installation,
put the Left Top Cover
back and plug the RJ-45
cable into the Ethernet
port.

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2-2. Ethernet Module Installation for Desktop Series Printer
1 Ethernet Cable 1.8M
2 Bracket
3 Ethernet module 1 2 3
4 12 Pin Connector Cable
5 Bracket Screw*2
6 Secure Screw*1

4 5 6

1. Make sure the power is off

and the power cable is
unplugged. Place the
printer onto a smooth
surface and flip the whole
printer unit upside down.

2. Unscrew the screws as

indicated in figure

3. Press the Cover Open

Button and open the top
cover. 1 1

2 2

4. Remove the middle

compartment and the top
cover.

6
5. Remove the Ethernet port
cover from back plate of
the printer.

6. Secure the Ethernet

module onto the bracket.

7. Plug the connector into the

socket on Ethernet
module.

8. Align the Ethernet module

to the Ethernet port and
plug into it.

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9. Connect the other end of
12 pin connector cable to
the main board.

10. Secure the module onto

the back plate.

11. To complete installation,

put the middle
compartment back and
tighten it onto the bottom
of the printer, then put the
top cover back.

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2-3. Ethernet Module Installation for Direct-Thermal 2 inch
Printer
1 Ethernet Cable 1.8M
2 12 Pin Connector Cable
4
3 Bracket
3
4 Ethernet module 1
5 Ethernet Back Panel
6 Bracket Screw*2
7 Secure Screw*2 5

2
6 7
1. Make sure the power is off and
the power cable is unplugged.
Place the printer onto a smooth
surface and flip the whole printer
unit upside down.

2. Unscrew the bottom case screw

as indicated in figure.

3. Press the Cover Open Button

and open the top cover. 1 1

2 2

4. Remove the middle

compartment and the top cover.

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5. Loosen hexagonal screws on
both sides of RS-232 port.

6. Remove the standard Back

Panel from the printer.

7. Install the Ethernet Back Panel

to the printer.

8. Tighten hexagonal screws on

both sides of RS-232 port.

9. Secure the Ethernet module

onto the bracket.

10. Plug the connector into the

socket on main board.

11. Align the Ethernet module to the

Ethernet port and plug into it.

12. Tighten the secure screw to fix

Ethernet module onto the main
board.

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13. Connect the other end of 12 pin
connector cable to the Ethernet
module.

14. Put the middle compartment

back and assemble it with
bottom compartment of the
printer.

15. Tighten bottom case screws to

complete the installation.

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2-4. Ethernet Module Installation for Direct-Thermal 4 inch
Printer
1 Ethernet module
2 Ethernet Back Panel 1 5
3 12 Pin Connector Cable
4 Secure Screw*1 3
5 Ethernet Cable 1.8M
4

1. Make sure the power is off and

the power cable is unplugged.
Place the printer onto a smooth
surface and flip the whole printer
unit upside down.

2. Unscrew bottom case screws as

indicated in figure.

3. Press the Cover Open Button

and open the top cover. 1
1

2
2

4. Remove the middle

compartment and the top cover.

5. Loosen hexagonal screws on

both sides of RS-232 port.

6. Remove the standard Back

Panel from the printer.

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7. Install the Ethernet Back Panel
to the printer.

8. Tighten hexagonal screws on

both sides of RS-232 port.

9. Align the Ethernet module to the

Ethernet port and plug into it.

10. Tighten the secure screw to fix

Ethernet module onto the main
board.

11. Connect one end of 12 pin

connector cable to the main
board and the other end to the
Ethernet module.

12. Put the middle compartment

back and assemble it with
bottom compartment of the
printer.

13. Tighten bottom case screws to

complete the installation.

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3. Ethernet Manager
Ethernet Manager can work with the Ethernet Module to detect the networking status and
change the network setting. Open the product CD folder, select the “Ethernet Manager.exe” icon
and click it to start the program. From the program window, click the ”Search Ethernet Module”
(See Figure 1) button, the Ethernet Manager will search Ethernet modules that are installed on
the barcode printers throughout the network. If there is any Ethernet module available, the
program will show the setting information of module, such as Device ID, IP Address, Subnet
Mask, Gateway Address, MAC Address, etc.

(Figure 1)

There are two parts of Ethernet Manager (See Figure 2):

1. Device: To show the network configuration of Ethernet modules.
2. Update Firmware: To update the firmware of Ethernet modules. (refer to Chapter 5 for the
detail)

(Figure 2)

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Select an Ethernet module and right-click it to see the setup menu. (See Figure 3)

(Figure 3)

Select “Setup IP” from setup menu to enter the Ethernet Setup window (See Figure 4). The setup
options include Device ID, IP Address, Subnet Mask and Gateway Address. To avoid the
occurrence of errors, please contact the network administrator before doing any change.

(Figure 4)

*Note: Please click the ”Search Ethernet Module” button again after setup is changed to ensure
that the Ethernet configuration has been updated.

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Click the “Ethernet Setup page” (See Figure 5) to enter a web-base configuration menu and do
more detailed setting.

(Figure 5)

User can use IE or other browsers to setup the Ethernet module. To do so, a Login page (See
Figure 6) will be showed in the first stage.

(Figure 6)
The Login page includes:
1. Firmware release date: To show the release date of the firmware that is currently used.
2. Version number: To show the version number of firmware that is currently used.
3. Password: Key in password here to enter the setup page. The default password is blank,
i.e. user can enter setup page without keying any password. If you forget the password,
please go to “Setting Mode” in printer’s setting option and make the Ethernet module back
to factory setting.

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 1
2

3
4
5

7
8
9

10

(Figure 7)

The detailed setup options (See Figure 7) include:

1. IP address : IP address setup
2. Subnet Mask : Subnet mask setup
3. Gateway address : Gateway or Router IP address setup
4. Mac address: Check the Mac address of Ethernet module
5. DHCP client : Set the DHCP or TCP/IP address function
6. Host server IP address/socket port: Set the IP address of PC that is used for updating
firmware.
7. Device ID : The ID that represents the Ethernet module
8. Set up password : Set up the login password
9. Confirm password : Enter password again for confirmation
10. Serial port settings: Includes Socket port, Flow control and Baud rate. The default setting of
Socket port is 9100; the Flow control function is recommended to set to RTS/CTS; the
Baud rate should be set on 38400.

*Note1: Always set the Baud rate to 38400 to make sure the Ethernet module connection can
work properly.
*Note2: The “Host server IP address/socket port” should be set to the IP address of PC that is
used for updating firmware before the firmware updating. Otherwise, the firmware updating will
not work.
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When finished the setup, please press OK, then the page will show the information as showed in
Figure 8.

(Figure 8)

The page will go back to the Login page which means the detailed setup is done, and you can
then close the browser.

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4. Testing
4-1. Test with Hyper Terminal
Testing software environment:
Under Windows 95/98/NT/ME/2000/XP and the Hyper Terminal (See Figure 9) is installed.

(Figure 9)

Testing procedures:
Using the Hyper Terminals to activate a terminal and connects with TCP/IP (WinSock) (See
Figure 10)

(Figure 10)

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The “Host address” setup in terminal is same as the “IP address” in Ethernet Module setting. And
the “Port number” setup in terminal is same as the “Socket port” in Ethernet Module setting.
(Default setting is 9100) (See Figure 11)

(Figure 11)

After completed terminal setup, key in commands with printer language-EZPL (please refer to
printer’s programming manual) on WinSock terminal (See Figure 12). When receiving
commands, the printer will print the data immediately. If the WinSock terminals can transfer data
from printer to Ethernet module correctly, then the Ethernet module is working in proper status.

(Figure 12)

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4-2. Test with QLabel
QLabel is a barcode editing software that can implement network printing with Ethernet module.
Hence we can test the connection status of Ethernet module by doing network printing with
QLabel. QLabel also has a built-in Ethernet connection test tool for checking the network status.
To test the Ethernet connection, please do as follows:

1. Open the QLabel and select the “Printer Setup” tab. Tick the “Ethernet Port” from the options
of “Print port”.

2. After setting the “Ethernet Port” as “Print port”, the setting options will change to Ethernet
connection test tool as indicated in below figure. Enter the IP address and Port number of the
Ethernet module in corresponding input box.

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3. Press the “Connecting Testing” button. If there is no problem on the Ethernet connection, a
“Connect Success” message will pop up. The system is now ready to do network printing.

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5. Ethernet Module Firmware Download
Step1：On the Ethernet Manager setting page, set the “Host server IP address/socket port” as
the IP address of PC that storing the firmware file.

Step2：Close the Ethernet Manager setting page and back to “Update Firmware” window.
The ”Host IP Address” input box (see the below figure) will be filled automatically with the PC IP
address that has been set on Ethernet Manager setting page. Moreover, the networking setting
of available Ethernet modules will be showed on the screen.

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Step3：Select an Ethernet module from the list of available Ethernet modules and click it to make
it highlighted. The ”Target IP Address” input box (see the below figure) will be filled with the IP
address of selected Ethernet module.

Step4：Press the “Update Firmware” button to start updating. The updating process will begin
with initialization and the rate of progress will be showed by a blue bar.

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Step5：After the initialization (the blue bar reaches to 100%), the process will proceed to
updating. And the progress rate of updating is showed by red bar.

Step6：When both blue bar and red bar showed 100%, the message frame on the bottom of
window will show “Firmware Update Success!!”, which means the completion of firmware
updating. Then go back to ”Device” window and press ”Search Ethernet Module” button to check
that Ethernet module is working properly.

*Note1: The firmware file (Firmware.img) need to be stored in the same folder with the Ethernet
Manager.exe, or the firmware updating can not be executed.

*Note2: The firmware updating process may be interrupted due to network fail or the Ethernet
Manager is shut down suddenly. In this case, the unfinished firmware updating needs to be
completed. Please open the Ethernet Manager again and go to “Update Firmware” tab. Do not
select any of Ethernet modules from the list to keep “Target IP Address” blank and then click
“Update Firmware” button directly. The Ethernet Manager will continue the unfinished firmware
updating immediately.

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6. Managing the Ethernet Module
6-1. Firewall Configuration
Ethernet Manager.exe may be blocked by firewall that is set by Windows XP or enterprise. When
the Ethernet Manager is blocked, it cannot search the IP address of Ethernet Module. Therefore,
sometimes it is necessary to change the firewall configuration to add the Ethernet Manage to
exception list. To configure the exception list, please do as follows:

1. Click the “Local Area Connection” icon and right-click the mouse, and then select “Properties”.

2. Go to “Advanced” tab and click Windows Firewall “Settings” button.

26
3. Select “Exceptions” tab and click “Add Program” button.

4. Click “Browse” button and locate the file path of Ethernet Manager.exe and then click “OK”.
The Ethernet Manager is now added in exception list of firewall.

27
6-2. IP Address Setting
Each Ethernet module has its own unique MAC address. Therefore, even if two different
Ethernet modules are set with the same IP address, they are still treated as different Ethernet
module since they have different MAC address. The PC will store the information about Ethernet
module’s IP address and MAC address in its register. When an Ethernet module is replaced by
another Ethernet module, the PC and printing software will continue using previous information
that is stored in register and hence cause problem for printing software to operate the Ethernet
module. Therefore, it is recommended to set different IP address when installing a new Ethernet
module for avoiding the conflict of IP addresses.

If it is necessary to set the same IP address when installing a new Ethernet module, please clear
the register of PC. You can clear the register by inputting following command on Command
Prompt (Figure 13):
“c:> arp –d”

The information about previous Ethernet module will be deleted from the register. By doing this,
an identical IP address can be set on new Ethernet Module and the printer can work properly.

(Figure 13)

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7. Q & A
Problem Recommended Solution
Why the Ethernet Manager can not ‹ Make sure the network cable is connected
detect the Ethernet module? correctly.
‹ The Ethernet Manger may be blocked by firewall.
Please refer to Chapter 6 to change the firewall
configuration.
Why I can not use IE to set the Ethernet ‹ Please check the Ethernet module’s Gateway
module? address is same as the computer’s Gateway
address. Both of them must be in the same
Gateway domain for setting the Ethernet module
by IE.
Why the printer is not reacting after ‹ Please check the Baud rate setting is 38400.
commands is sent to printer by ‹ Make sure the Serial port is not occupied by other
Ethernet module? program.
Why the IP address of Ethernet module ‹ Please login to the web-based setting page
can not be changed? (please refer to Chapter 3) and change the
“DHCP client” to TCP/IP.

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