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ANI Failures

The document discusses three types of ANI (Automatic Number Identification) failures that can occur when placing 911 calls: 1) Anonymous calls occur when someone dials 911 directly without a valid ANI, shown as 911-0000 in the ALI log. This can happen with old wireless networks. 2) ESCO (End Serving Central Office) failures happen when a call cannot be selectively routed and defaults to the ESCO code, shown as 911-0XXX in the ALI log. This indicates an ANI failure at the originating office. 3) Seizure failures happen when there is an ANI failure between the tandem/selective router and PSAP, shown as 000-0000 in

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436 views2 pages

ANI Failures

The document discusses three types of ANI (Automatic Number Identification) failures that can occur when placing 911 calls: 1) Anonymous calls occur when someone dials 911 directly without a valid ANI, shown as 911-0000 in the ALI log. This can happen with old wireless networks. 2) ESCO (End Serving Central Office) failures happen when a call cannot be selectively routed and defaults to the ESCO code, shown as 911-0XXX in the ALI log. This indicates an ANI failure at the originating office. 3) Seizure failures happen when there is an ANI failure between the tandem/selective router and PSAP, shown as 000-0000 in

Uploaded by

Tea Ice
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Helpful Tip: ANI Failures

Anonymous Calls o Definition - Anonymous calls occur when someone calls a PSAP directly using the 911 trunk number. The PSAP does not receive a valid ANI with an anonymous call. The bid is identified in the ALI log as an ALI retrieval on TN 911-0000. o Additional information In the early 90s when Wireless was just getting started, dialable 9-1-1 trunk numbers were often given to Wireless Service Providers (WSP) to facilitate forwarding wireless calls into the PSAP on traditional 9-1-1 trunks. This was a great idea at the time, but now this method circumvents the selective routing process and does not pass the call back number. These bids need to be analyzed as a pattern, one or two calls a months can simply be misdials, but in significant numbers they indicate a problem. o What to do Look for a Wireless Service Provider with a tower/face that has not been converted to Phase I/II, or a tower/face that has reverted back to Phase 0. Turn in a ticket to your tandem provider. Ask your Wireless Service Providers to retest if necessary. ESCO Failures o Definition - When a bid cannot be selectively routed, the bid is routed based on the ESCO code of the central office where it originated. Each ESCO is designated an ESN, which is the basis for this sort of default emergency call routing. The bid is identified in the ALI log as an ALI retrieval on TN 911-0xxx, where xxx represents the ESCO generating the call. o Additional information ESCO failures can either be wire line or wireless, but they are always associated with ANI failures from the originating end office. They are tandem specific and every tandem is capable of having the same ESCO numbers representing different central offices. These failures should be analyzed by tandem looking for patterns. In significant numbers they indicate a problem. o What to do Ask your tandem provider to identify which central office is failing using the ESCO. If it is wireless, refer the issue to the appropriate Wireless Service Provider. If it is wire line, have the PSAP open a trouble ticket with the tandem provider. Seizure Bids o Definition - Seizure bids occur when there is an ANI failure between the Tandem / Selective Router and PSAP. The bid is identified in the ALI Log as an ALI retrieval on TN 000-0000. o Additional information When the tandem has a call to send to a PSAP, it signals the PSAP equipment by putting a seizure (short) on

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the line. The trunk unit at the PSAP responds by reversing the polarity (wink) to show it is ready. If the trunk unit at the PSAP perceives a seizure, it will wink and then after a period of time launch an ALI bid with the ANI it has received. If the seizure was not valid, the ANI bid will be all zeros. These seizures often show up in bad weather and are an indication of line trouble. They can even fix themselves when the line dries out. Other possibilities are they can be a sign of trouble at the PSAP trunk unit or the tandem trunk unit. These bids need to be analyzed as a pattern; one or two calls a day can simply be hits on the line, but in significant numbers they indicate a problem. o What to do Have the PSAP open a trouble ticket with the tandem provider and the CPE provider.

End Serving Central Office (ESCO) failure 000-911-0XXX or NPA-911-0XXX

Anonymous call failure 000-911-0000

Seizure failure 000-000-0000

ANI Central Office dedicated 9-1-1 Tandem CO Tandem trunk side ANI dedicated trunk

PSAP

Central Office line side

Mobile Switching Center 9-1-

ANI Dialable trunk

Dialable trunk

Public Switched Telephone Network

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