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    Consumer Protection Act

    Uploaded by

    Satyapal Chahar
    The document provides background on the Consumer Protection Act of 1986 in India. It notes that rapid industrialization and increased trade led to exploitation of consumers by manufacturers and traders. Previous laws provided some protections but more was needed. The Consumer Protection Bill was introduced in 1986 to better protect consumers from exploitation and unsafe/substandard goods and services. The Act established consumer councils and authorities to help resolve disputes quickly and inexpensively for consumers. It aims to inform consumers of product details and quality standards while also protecting their rights to safe goods, competitive prices, participation in decision making, and redressal of unfair practices.

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    Download as DOC, PDF, TXT or read online from Scribd

    Consumer Protection Act

    Uploaded by

    Satyapal Chahar
    41 views3 pages
    The document provides background on the Consumer Protection Act of 1986 in India. It notes that rapid industrialization and increased trade led to exploitation of consumers by manufacturers and traders. Previous laws provided some protections but more was needed. The Consumer Protection Bill was introduced in 1986 to better protect consumers from exploitation and unsafe/substandard goods and services. The Act established consumer councils and authorities to help resolve disputes quickly and inexpensively for consumers. It aims to inform consumers of product details and quality standards while also protecting their rights to safe goods, competitive prices, participation in decision making, and redressal of unfair practices.

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    Consumer Protection Act (2)

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    The document provides background on the Consumer Protection Act of 1986 in India. It notes that rapid industrialization and increased trade led to exploitation of consumers by manufacturers and traders. Previous laws provided some protections but more was needed. The Consumer Protection Bill was introduced in 1986 to better protect consumers from exploitation and unsafe/substandard goods and services. The Act established consumer councils and authorities to help resolve disputes quickly and inexpensively for consumers. It aims to inform consumers of product details and quality standards while also protecting their rights to safe goods, competitive prices, participation in decision making, and redressal of unfair practices.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    41 views3 pages

    Consumer Protection Act

    Uploaded by

    Satyapal Chahar
    The document provides background on the Consumer Protection Act of 1986 in India. It notes that rapid industrialization and increased trade led to exploitation of consumers by manufacturers and traders. Previous laws provided some protections but more was needed. The Consumer Protection Bill was introduced in 1986 to better protect consumers from exploitation and unsafe/substandard goods and services. The Act established consumer councils and authorities to help resolve disputes quickly and inexpensively for consumers. It aims to inform consumers of product details and quality standards while also protecting their rights to safe goods, competitive prices, participation in decision making, and redressal of unfair practices.

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    Download as DOC, PDF, TXT or read online from Scribd
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    of 3

    PROJECT REPORT ON

    CONSUMER PROTECTION ACT,1986

    INTRODUCTION
    The industrial revolution and the development in the international trade and commerce has led to the vast expansion of business and trade, as a result of which a variety of consumer Goods have appeared in the market to cater to the needs of the consumers and a host of services have been made available to the consumers like insurance, transport, electricity, housing,

    entertainment, finance and banking. A well organised sector of manufacturers and traders with better knowledge of markets has come into existence, thereby affecting the relationship between the traders and the consumers making the principle of consumer sovereignty almost inapplicable. The advertisements of goods and services in television, newspapers and magazines influence the demand for the same by the consumers though there may be manufacturing defects or imperfections or short comings in the quality, quantity and the purity of the goods or there may be deficiency in the services rendered. In addition, the production of the same item by many firms has led the consumers, who have little time to make a selection, to think before they can purchase the best. For the welfare of the public, the glut of adulterated and sub-standard articles in the market have to be checked. In spite of various provisions providing protection to the consumer and providing for stringent action against adulterated and sub-standard articles in the different enactments like Code of Civil Procedure, 1908, the Indian Contract Act, 1872, the Sale of Goods Act, 1930, the Indian Penal Code, 1860, the Standards of Weights and Measures Act, 1976 and the Motor Vehicles Act, 1988, very little could be achieved in the field of Consumer Protection. Though the Monopolies and Restrictive Trade Practices Act, 1969 arid the Prevention of Food Adulteration Act, 1954 have provided relief to the consumers yet it became necessary to protect the consumers from the exploitation and to save them from adulterated and sub-standard goods and services and to safe guard the interests of the consumers. In order to provide for better protection of the interests of the consumer the Consumer Protection Bill,1986 was introduced in the Lok Sabha on 5th December, 1986. The consumer protection Act, 1986 is one of the benevolent social legislation intended to protect the large body of consumers from exploitation. The Act has assumed the shape of practically the most important legislation enacted in the country during the last few years. It has become the vehicle for enabling people to secure speedy and inexpensive Redressed of their grievances with the enactment of this law. Consumers now feel that they are in a position to declare "Sellers be Aware" whereas previously the consumers were at the receiving end and generally told "Buyers be Aware. The main object of the legislature in the enactment of this act is to provide for the better protection of the interests of the consumer and to make provisions for establishment of consumer councils and other authorities for settlement of consumer disputes and matter therewith connected.

    BASIC RIGHTS OF CONSUMER UNDER CONSUMER PROTECTION ACT, 1986

    The Section 6 of the Consumer Protection Act, 1986 has defined six basic rights of the consumers. They are: (1)The right to be protected against marketing of goods, which are hazardous to life and property. (2)The right to be informed about the quality, quantity, potency, purity, standards and price of goods to protect the consumer against unfair trade practices. (3)The right to be assured whatever possible, access to Varity of goods at competitive prices. (4)The right to be heard and to be assured that consumer's interest will receive due consideration at appropriate forums. (5)The right to seek Redressal against unfair trade practice or exploitation of consumers, and (6)The right to consumer education. (7) Right to clean and healthy environment.

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