hpm3340 200k

All rights reserved.
The information in this document is subject to change without notice.
Publish statement
Thank you for purchasing this series UPS.
This series UPS is an intelligent, three phase in Three phase out, high frequency online
UPS designed by our R&D team who is with years of designing experiences on UPS.
With excellent electrical performance, perfect intelligent monitoring and network
functions, smart appearance, complying with EMC and safety standards, The UPS
meets the world’s advanced level.
Read this manual carefully before installation
This manual provides technical support to the operator of the quipment.
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Contents
1．Safety....................................................................................................................................... 2
1.1 Safety notes ....................................................................................................................................... 2
1.2 Symbols used in this guide............................................................................................................ 2
2．Main Features ........................................................................................................................ 3
2.1 Summarization................................................................................................................................... 3
2.2 Functions and Features .................................................................................................................. 3
3．Installation.............................................................................................................................. 4
3.1 Unpack checking .............................................................................................................................. 4
3.2 The appearance of the product ..................................................................................................... 4
3.3 UPS module appearance ................................................................................................................ 9
3.4 UPS Module LCD control panel................................................................................................... 10
3.5 Installation notes ............................................................................................................................ 10
3.6 External Protective Devices ........................................................................................................... 11
3.7 Power Cables ................................................................................................................................... 12
3.8 Power cable connect...................................................................................................................... 12
3.9 Battery connection ......................................................................................................................... 14
3.10 Online UPS Modules Replacement .......................................................................................... 16
3.11 UPS Multi－Module Installation ................................................................................................. 16
3.11.1 Cabinet installation ........................................................................................................... 17
3.11.2 Parallel cable installation ................................................................................................ 17
4．Operation .............................................................................................................................. 18
4.1 Operation Modes ............................................................................................................................. 18
4.2 Turn on/off UPS ............................................................................................................................... 18
4.2.1 Restart procedure................................................................................................................ 18
4.2.2 Test procedure ..................................................................................................................... 19
4.2.3 Black(Cold) start procedure.............................................................................................. 19
4.2.4 MAINTENANCE BYPASS ................................................................................................... 20
4.2.5 Shut down procedure ......................................................................................................... 21
4.2.6 Startup procedure for parallel system ........................................................................ 21
4.3 The Display ....................................................................................................................................... 22
4.3.1 System LCD dispay ............................................................................................................. 22
4.3.2 UPS Module LCD display................................................................................................ 28
4.4 Display Messages/Troubleshooting ........................................................................................... 34
4.5 Options .............................................................................................................................................. 39
Appendix 1 Specifications ..................................................................................................... 42
Appendix 2 UPS message table ........................................................................................... 44
Appendix 3 Problems and Solution..................................................................................... 48
Appendix 4 RS232 communication port definition ......................................................... 50
Appendix 5 USB communication port definition .......................... 錯誤! 尚未定義書籤。
Appendix 6 RS485 communication port definition ......................................................... 51
Appendix 7 REPO instruction ............................................................................................... 52
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1．Safety
Important safety instructions – Save these instructions
There exists dangerous voltage and high temperature inside the UPS. During the
installation, operation and maintenance, please abide the local safety instructions and relative
laws, otherwise it will result in personnel injury or equipment damage. Safety instructions in this
manual act as a supplementary for the local safety instructions. Our company will not assume the
liability that caused by disobeying safety instructions.
1.1 Safety notes

1． Even no connection with utility power, 220/230/240VAC voltage may still exist at UPS outlet！
2． For the sake of human being safety, please well earth the UPS before starting it.
3．Don’t open or damage battery, for the liquid spilled from the battery is strongly poisonous and
do harmful to body！
4．Please avoid short circuit between anode and cathode of battery, otherwise, it will cause
spark or fire！
5．Don’t disassemble the UPS cover, or there may be an electric shock！
6．Check if there exists high voltage before touching the battery
7．Working environment and storage way will affect the lifetime and reliability of the UPS. Avoid
the UPS from working under following environment for long time
◆ Area where the humidity and temperature is out of the specified range(temperature 0
to 40℃, relative humidity 5%-95%)
◆ Direct sunlight or location nearby heat
◆ Vibration Area with possibility to get the UPS crashed.
◆ Area with erosive gas, flammable gas, excessive dust, etc
8．Keep ventilations in good conditions otherwise the components inside the UPS will be
over-heated which may affect the life of the UPS.
1.2 Symbols used in this guide

WARNING!
Risk of electric shock
CAUTION!
Read this information to avoid equipment damage
2
2．Main Features
2.1 Summarization
Our UPS is a kind of three-in- three -out high frequency online UPS, it provides four
specifications: The 200kVA/320kVA/400kVA and 320kVA. The products are modularized and
adopt the N+X redundancy. It can flexibly increase the number of the UPS modules according to
the load capacity which is convenient for flexible allocation and gradually investment.
The UPS can solve most of the power supply problems, such as blackout, over-voltage,
under-voltage, voltage sudden drop, oscillating of decreasing extent, high voltage pulse, voltage
fluctuation, surge, inrush current, harmonic distortion (THD), noise interference, frequency
fluctuation, etc..
This UPS can be applied to different applications from computer device, automatic equipment,
communication system to industry equipment
2.2 Functions and Features

◆Digital control
◆19-inch standard cabinet
1.6-meter and 2-meter high cabinets are provided according to the user’s requirement.
◆Modularized design
◆High power-density design
The height of the single module is 3U, a standard 1.6m cabinet can hold 5 pieces modules
and a standard 2M cabinet for 8 modles and can a standard 2M cabinet for 13 modles reach
maximum as below:
200kVA cabinet: 5 x 40k modules
◆N+X parallel redundancy
This series UPS adopts N+X parallel redundancy design, user can set different redundancy
according to the importance of the load. While the redundancy modules are set more than two,
the availability of UPS system will achieve 99.999%, which may satisfy the required reliability of
the critical load connected. Through LCD display setting, you may configure the required
quantity of the redundancy unit. When the load connected is over the number of the
redundancy, the UPS will alert right away. The design of the MTBF(Meantime before Failure) is
up to 250,000 hours.
This series can set the number of redundancy modules. When the load exceeds the
redundancy setting, the UPS can still work normally and simultaneously send out corresponding
warning as long as the load doesn’t exceed the total capacity of modules.
◆Parallel Redundant control system
◆Optimizing distributed convergence for the cabinet
◆Separated Bypass
◆Common Battery
◆Automatic charge current adjustment according to battery capacity connected.
◆3-Stage Intelligent charging
◆Touch-screen Super-large LCD display(Optional)
◆Each module with indiviaul LCD display
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◆Remote Monitoring via SNMP
◆Optional Accessories available such as Isolation transformer, Distribution Panel, SNMP Card,
Relay Contact Board, etc..
◆Equip with Maintenance Bypass Switch for easy maintenance purpose.
◆Superior MTTR(Meantime to repair) & Short shutdown time in maintenance
◆Centralized monitoring module is also available
◆EPO and REPO function
3．Installation
3.1 Unpack checking
1. Don’t lean the UPS when moving it out from the packaging
2. Check the appearance to see if the UPS is damaged or not during the transportation, do
not switch on the UPS if any damage found. Please contact the dealer right away.
3. Check the accessories according to the packing list and contact the dealer in case of
missing parts.
3.2 The appearance of the product
200kVA cabinet:
Front View Side View Rear View
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Front View（internal） Rear View（internal）
320kVA cabinet:

5
520kVA cabinet:
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(1) LCD panel : LCD and LED display

(2) Front lock
(3) Lightning arrester cover plate : Remove cover plate to replace lightning arrester
(4) Bypass switch cover plate : Remove cover to operate bypass switch
(5) Fuse box : Input fuse board and Battery fuse board inside, fuse box 1 connect ot module 1
(6) Communication module
(7) I/P Switch

(8) Maintenance switch
(9) Maintenance switch cover : Remove cover UPS transfers to Maintenance
(10) Input/Output Terminal cover : Remove cover to operate wire
(11) O/P Switch
(12) Lightning arrester
(13) Parallel port 1/2
(14) The input filter capacitor switch : connect capacitor or not
(15) Bypass Switch
(16) LBS port
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(17) Update RS485 port : use to update UPS software
(18) Battery Switch : Optional
(19) Power Module 1
(20) Power Module 2
(21) Power Module 3
(22) Power Module 4
(23) Power Module 5
(24) Power Module 6
(25) Power Module 7
(26) Power Module 8
(27) Power Module 9
(28) Power Module 10
Fuse box
(1) Fuse Box 1 : input fuse and battery fuse inbuilt, connect to module 1
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200/320kVA Terminal Block:
3.3 UPS module appearance
Front View
Rear View
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Side View
(1) Module left switch screw
(2) Module right switch screw
(3) Module fixed screw
(4) handle
(5) LCD display
(6) INV fan
(7) PFC fan
(8) Module output connector slot
(9) Module input connector slot
3.4 UPS Module LCD control panel
LCD control panel introduction

(1) LED(from top to bottom: “alarm”, “bypass output”、“battery output”、“mains output”)
(2) LCD display
(3) scroll button
(4) Off button
(5) On button
3.5 Installation notes

Note: Consider for the convenience of operation and maintenance, the space in
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front and back of the cabinet should be left at least 100cm and 80cm respectively when
installing the cabinet .
◆Please place the UPS in a clean, stable environment, avoid the vibration, dust, humidity,
flammable gas and liquid, corrosive. To avoid from high room temperature, a system of room
extractor fans is recommended to be installed. Optional air filters are available if the UPS operates
in a dusty environment.
◆The environment temperature around UPS should keep in a range of 0 ℃ ～40 ℃. If the
environment temperature exceeds 40 ℃, reduced
be the ratedbyload
12％capacity
per should
5 ℃. The m ax temperature can't be higher than 50℃.
◆If the UPS is dismantled under low temperature, it might be in a condensing condition.The
UPS can't be installed unless the internal and external of the equipment is fully dry. Otherwise,
there will be in danger of electric shock.
◆Batteries should be mounted in an environment where the temperature is within the required
specs. Temperature is a major factor in determining battery life and capacity. In a normal
installation, the battery temperature is maintained between 15°C and 25°C. Keep batteries away
from heat sources or main air ventilation area, etc.
WARNING!
Typical battery performance data are quoted for an operating temperature between
20°C and 25°C. Operating it above this range will reduce the battery life while
operation below this range will reduce the battery capacity.
◆Should the equipment not be installed immediately it must be stored in a room so as to

protect it against excessive humidity and or heat sources。
CAUTION!
An unused battery must be recharged every 6months Temporarily connecting the

UPS to a suitable AC supply mains and activating it for the time required for
recharging the batteries.
◆The highest altitude that UPS may work normally with full load is 1500 meters. The load
capacity should be reduced when this UPS is installed in place whose altitude is higher than 1500
meters, shown as the following table:
(Load coefficient equals max load in high altitude place divided by nominal power of the UPS)
Altitude(m) 1500 2000 2500 3000 3500 4000 4500 5000
Load coefficient 100% 95% 90% 85% 80% 75% 70% 65%
◆The UPS cooling is depending on fan, so it should be kept in good air ventilation area.
There are many ventilation holes on the front and rear, so they should not be blocked by any exotic
obstacles.
3.6 External Protective Devices

For safety reasons, it is necessary to install, external circuit breaker at the input A.C. supply
and the battery. This chapter provides guidelines for qualified installers that must have the
knowledge of local wiring practices for the equipment to be installed.
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◆External Battery
The UPS and its associated batteries are protected against the effect of over-current
through a DC compatible thermo-magnetic circuit-breaker (or a set of fuses) located
close to the battery.
◆UPS Output
Any external distribution board used for load distribution shall be fitted with protective
devices that may avoid the risk of UPS overloaded.
◆Over-current
Protection device shall be installed at the distribution panel of the incoming main
supply. It may identify the power cables current capacity as well as the overload capacity
of the system .
CAUTION !
Select a thermo magnetic circuit-breaker with an IEC 60947-2 trip curve C (normal)
for 125% of the current as listed below.
3.7 Power Cables

◆The cable design shall comply with the voltages and currents provided in this section, Kindly
follow local wiring practices and take into consideration the environmental conditions
(temperature and physical support media) .
WARNING！
UPON STARTING, PLEASE ENSURE THAT YOU ARE AWARE OF THE
LOCATION AND OPERATION OF THE EXTERNAL ISOLATORS WHICH ARE
CONNECTED TO THE UPS INPUT/BYPASS SUPPLY OF THE MAINS
DISTRIBUTION PANEL.CHECK TO SEE IF THESE SUPPLIES ARE ELECTRICALLY
ISOLATED, AND POST ANY NECESSARY WARNING SIGNS TO PREVENT ANY
INADVERTENT OPERATION
◆For future expansion purpose, it is economical to install power cable according to the full rating
capacity initially. The diameter of cable is shown bellow：
Cable Dimension
UPS
cabinet AC Input AC Output DC Input Grounding
(mm2) (mm2) (mm2) (mm2)
200 150 120 120*2 70
320 120*2 95*2 150*2 120
400 150*2 120*2 185*3 150
520 185*2 150*2 185*3 185*2
CAUTION!
Protective earth cable: Connect each cabinet to the main ground system. For
Grounding connection, follow the shortest route possible。
WARNING!
FAILURE TO FOLLOW ADEQUATE EARTHING PROCEDURES MAY
RESULT IN ELECTROMAGNETIC INTERFERENCE OR IN HAZARDS
INVOLVING ELECTRIC SHOCK AND FIRE
3.8 Power cable connect

Once the equipment has been finally positioned and secured, connect the power cables as
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described in the following procedure.
Verify the UPS is totally isolated from its external power source and also all power isolators of
the UPS are open. Check to see if they are electrically isolated, and post any necessary warning
signs to prevent their inadvertent operation .
Open the UPS terminal panel, remove the cover of terminals for wiring easily.
Terminal sequence from left to right:input phase A(L1),input phase B(L2),input phase C(L3),input
Neutral line, output Neutral line,output phase A(L1), output phase B(L2), output phase C(L3);battery
positive, battery Neutral, battery negative,Ground,bypass input phase A(L1),bypass input phase
B(L2),bypass input phase C(L3)。
Terminal sequence from left to right:input phase A(L1),input phase B(L2),input phase C(L3),input
Neutral line, output phase A(L1), output phase B(L2), output phase C(L3);battery positive, battery
negative, output and battery Neutral,Ground,bypass input phase A(L1), bypass input phase
B(L2),bypass input phase C(L3)。
Choose appropriate power cable.（Refer to the table above）and pay attention to the
diameter of the connection terminal of the cable that should be greater than or equal to that of
the connection poles;
Wiring
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WARNING!
If the load equipment is not ready to accept power on the arrival of the
commissioning engineer then ensure that the system output cables are
safely isolated at their ends
Connect the safety earth and any necessary bonding earth cables to
the copper earth screw located on the floor of the equipment below the
power connections. All cabinets in the UPS must be grounded properly.
CAUTION!
The earthing and neutral bonding arrangement must be in accordance
with local and national codes of practice.
3.9 Battery connection

The UPS adopts positive and negative double battery framework, total 32(optional 34/36/38/40)
in series. A neutral cable is retrieved from the joint between the cathode of the 16th (17th/18 th/19th/20 th)
and the anode of the 17th (18th/19 th/20th/21 th) of the batteries. Then the neutral cable, the battery
Positive and the battery negative are connected with the UPS respectively. The battery sets between
the Battery anode and the neutral are called positive batteries and that between neutral and cathode
are called negative ones. The user can choose the capacity and the numbers of the batteries
according to their desire.
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Note：
The BAT+ of the UPS connect poles is connected to the anode of the positive
battery, the BAT-N is connected to the cathode of the positive battery and the anode
of the negative battery, the BAT- is connected to the cathode of the negative battery。
Factory setting of the long-run unit is battery quantity---32pcs, battery
capacity---12V65AH. When connecting 32/34/38/40 batteries, please re-set desired
battery quantity and its capacity after UPS starts at AC mode. Charger current could
be adjusted automatically according to battery capacity selected. All related settings
can be done through LCD panel or monitoring software.
CAUTION!
Ensure correct polarity battery string series connection. i.e. inter-tier
and inter block connections are from (+) to (-)terminals.
Don’t mix batteries with different capacity or different brands, or
even mix up new and old batteries, either.
WARNING!
Ensure correct polarity of string end connections to the Battery
Circuit Breaker and from the Battery Circuit Breaker to the UPS
terminals i.e. (+) to (+) / (-) to (-) but disconnect one or more battery cell
links in each tier. Do not reconnect these links and do not close the
battery circuit breaker unless authorized by the commissioning
engineer.
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3.10 Online UPS Modules Replacement
For the UPS, modules must be inserted to make a complete UPS system。
The replacement of UPS module is very simple and can be operated online.The control
system of the UPS can detect the inserted or removed module(s) automatically. The user
may operate easily by following the steps mentioned below.
◆NOTE: The UPS module is rather heavy, please move it by two people!
◆Insert module
(1) Remove decorated panel;

(2) Put the UPS module in the cabinet module slot. Push the module along the slot into the
cabinet until the module is inserted properly.
(3) Fix the module with screws (M5) at the positioning screw holes;
(4) Open input switch at modules’ rear panel, and output switches accordingly. (From top to
bottom, the order is 1-5 or 8)
(5) After the modules start up , the system will detect the modules inserted automatically,
and parallel up the modules into whole system.
◆Remove UPS module

Remove the coronal screws on the left side of the module to stop the module
running completely and remove the module after fan stop spinning.
WARNING!
(1) Make sure the LCD screen is totally off before removing the module; otherwise, electric sparks
will occur at the connection of module and system cabinet.
(2) The coronal screw at left side of the module controls the operation of the module. Only after the
screw is tightened, the module can start running. When insert new module, make sure the screw is
tightened properly.
(3) When insert the module under battery mode, please press “ON” button at module’s LCD panel
until the module starts.
3.11 UPS Multi－Module Installation

The basic installation procedure of a parallel system comprising of two or more UPS modules is
16
the same as that of single module system. The following sections introduce the installation
procedures specified to the parallel system.
3.11.1 Cabinet installation
Connect all the UPSes needed to be put into parallel system as below picture.
Make sure each UPS input breaker is in “off” position and there is no any output from each
UPS connected. Battery groups can be connected separately or in parallel, which means the
system itself provides both separate battery and comman battery.
WARNING!
Make sure the N、A（L1）、B（L2）、C（L3）lines are correct, and grouding

is well connected.
3.11.2 Parallel cable installation
Shielded and double insulated control cables available must be interconnected in a ring
configuration between UPS modules as shown below. The parallel control board is mounted on
each UPS module. The ring configuration ensures high reliability of the control.
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4．Operation
4.1 Operation Modes
The UPS is a double-conversion on-line UPS that may operate in the following alternative
modes：
◆Normal mode
The rectifier/charger derives power from the AC Mains and supplies DC power to the
inverter while floating and boosting charge the battery simultaneously. Then, the inverter
converts the DC power to AC and supplies to the load.
◆Battery mode (Stored Energy Mode)

If the AC mains input power fails, the inverter, which obtains power from the battery,
supplies the critical AC load. There is no power interruption to the critical load. The UPS will
automatically return to Normal Mode when AC recovers.
◆Bypass mode
If the inverter is out of order, or if overload occurs, the static transfer switch will be activated
to transfer the load from the inverter supply to bypass supply without interruption to the critical
load. In the event that the inverter output is not synchronized with the bypass AC source, the
static switch will perform a transfer of the load from the inverter to the bypass with power
interruption to the critical AC load. This is to avoid paralleling of unsynchronized AC sources.
This interruption is programmable but typically set to be less than an electrical cycle e.g. less
than 15ms (50Hz) or less than 13.33ms (60Hz).
◆Maintenance mode (Manual Bypass)

A manual bypass switch is available to ensure continuity of supply to the critical load when
the UPS is out of order or in repair. This manual bypass switch is fitted for all UPS modules and
bears for equivalent rated load.
◆Redundancy mode
Based on different demands, The UPS can be set as N+X redundancy mode to increase the
reliability to the load connected.
4.2 Turn on/off UPS

4.2.1 Restart procedure
CAUTION!
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MAKE SURE GROUNDING IS PROPERLY DONE!
◆ Set the Battery Breaker to the “ON” position according to the user’s manual.
◆ Open the front and rear doors of the UPS to access to the main power switches.
During this procedure the output terminals will become alive.
CAUTION！
Check to see if the load is safely connected with the output of the UPS. If the
load is not ready to receive power from the UPS, make sure that it is safely
isolated from the UPS output terminals
◆ Turn ON the bypass and input switches of the UPS, make sure that “fuse box” insert the
cabinet, and fix with screws
When AC MAINS input voltage within the range, And the rectifiers of the UPS will be started
up in 30 seconds, then the inverter is started completely. When the output breaker is “ON”, the
inverter LED lights up.
◆ Switch ON output breaker
If the rectifier of the module does not start-up, the bypass LED will light up.
When the inverter is on, the UPS will transfer from bypass mode to inverter mode,
then the bypass LED is off and the inveter LED is on.
No matter the UPS is operated normally or not, the LCD display will indicate
current status.
4.2.2 Test procedure
CAUTION!
The UPS is operating normally.
It may take 60 seconds to boost up the system and perform self-test completely.
◆ Switch off the MAINS to simulate utility failure, the rectifier will turn off and the battery
should feed the inverter without interruption. At this time, the LEDs of battery should be
turned on.
◆ Switch on the MAINS to simulate utility recovery, the rectifier will restart automatically
after 20 seconds and the inverter will supply to the load. It is suggested to use Dummy
loads for testing. The UPS can be loaded up to its maximum capacity during load test。
4.2.3 Black(Cold) start procedure
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CAUTION!
Follow these procedures when the input AC Utility Failure, but battery is normal
◆ Switch on the battery switch.

The battery will feed the Auxiliary power board.
◆ Switch on the Output switch
◆ Trigger the cold start buttons of the modules respectively as the position 5 of the above
drawing.
When battery normal, rectifier starts operation, 30s later, inverter starts and
operates and battery LED on
CAUTION!
Wait f or approximately 30 seconds before you press the black start key
4.2.4 MAINTENANCE BYPASS
To supply the load via Mains, you may simply active the internal mechanical bypass switch.
CAUTION!
The load is not protected by the UPS when the internal mechanical bypass system is
active and the power is not conditioned.
Switch to mechanical bypass

CAUTION!
If the UPS is running normally and can be controlled through the display, carry out
steps 1 to 5; otherwise, jump to Step 4.
◆ Open the cover of maintenance switch, the UPS turns to bypass mode
automatically.
◆ Switch on MAINTANCE breaker;
◆ Switch OFF BATTERY breaker;
◆ Switch OFF the MAINS breaker;
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◆ Switch OFF OUTPUT breaker;
At this time the bypass source will supply to the load through the MAINTENANCE
breaker.
Switch to normal operation (from mechanical bypass)
CAUTION!
Never attempt to switch the UPS back to normal operation until you have verified
that there are no internal UPS faults
◆ Open the front and rear doors of the UPS to be easily access to the main power
switches
◆ Switch ON the output breaker;
◆ Switch ON the input breaker;
The UPS powers from the static bypass instead of the maintenance bypass, then
the bypass LED will light up.
◆ Switch OFF the maintenance bypass breaker, then the output is supplied by the
bypass of the modules.
◆ Put on the maintenance switch cover.
The rectifier will operate normally after 30 seconds. If the inverter works normally, the
system will be transferred from bypass mode to normal mode.
4.2.5 Shut down procedure
CAUTION!
This procedure should be followed to completely shut down the UPS and the
LOAD. After all power switches, isolators and circuit breakers are opened,
there will be no output.
◆ Press the INVERTER OFF button on the right side of the operator control
panel for about two seconds；
◆ The Inverter LED will be extinguished and audible alarm comes
simultaneously.
◆ Switch OFF the BATTERY breaker；
◆ Open the UPS door to easily access to the main power switch；
◆ Switch OFF the input breaker.
◆ Switch OFF the OUTPUT switch. The UPS shuts down；
WARNING!
Wait for about 5 minutes for the internal D.C. bus bar capacitors to be
completely discharged.
4.2.6 Startup procedure for parallel system
 Connect parallel cable, input/output cable, battery cable well; modify the parallel
board jumpers correctly.
 Measure the positive and negative battery pack voltage. Battery breaker is opened
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temporarily.
 Switch ON the output switch at the front door.
 According to the startup procedure for single unit, set the operation mode of each
UPS: single mode is changed to parallel mode; set the parallel number for each
UPS; up to 4 units can be parallel; set the ID of each cabinet, the ID of each unit
must be different.
 Switch ON the input breaker. Close the external input switch and start from mains.
 After start from mains, check the LCD interface of each UPS to see if the ID, VA is
the same with the actual values.
 Switch ON the external battery breaker of each UPS. Check if the charging current
displayed in LCD is normal.
Note!
The UPS cannot be parallel until each single unit is normal.
4.3 The Display
4.3.1 System LCD dispay
Overview of the operating panel of the UPS
1） Touch LCD screen :monitoring of all measured parameters, UPS and Battery status
and event and alarm logs
2） LEFT KEY: turn left or scroll up
3） ENT KEY: enter the items or ensure the select
4） ESC KEY: exit the items or cancel
5） UP KEY: scroll up
6） RIGHT KEY: turn right or scroll down
7） DOWN KEY: scroll down
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Introduction
CAUTION!
The display provides more functions than those described in this
manual.
520KVA On-Line 23-05-2013 520KVA On-Line 23-05-2013

ID:01 08:00 ID:01 08:00
◄ Output Module Input Batt State ► ◄ Output Module Input Batt State ►
A B C Module01 Online
Phase Voltage(v) 220 221 221 Module02 Online
Phase Current(A) 16 10 18 Module03 Online
Frequency(HZ) 50 Module04 Online
Active Power(kw) 5.0 5.2 5.6 Module05 Online
Apparent Power(KVA) 3.7 3.9 4.1 Module06 Offline
Load percent(%) 50 52 53 Module07 Offline
Load Peak Rate 1.3 1.5 1.8 Module08 Offline
Module09 Offline
Module09 Offline
Module10 Offline
Output data Modules data

ID:01 08:00 ID:01 08:00
Module01 Mains A B C
Invert Voltage(V) 220 220 220 Phase Voltage(V) 220 220 220
Invert Current(A) 0 0 0 Phase Current(A) 2 2 2
Frequency(HZ) 50 Frequency(HZ) 50
Positive Bus Voltage(V) 390
Negative Bus Voltage(V) 390 Bypass
Code 8000-8000 D800-8000 Phase Voltage(V) 220 220 220
0000-0000 0000-0000 Frequency(HZ) 50
Back
Detailed module data Input data

ID:01 08:00 ID:01 08:00
Positive Battery Voltage (V) 239.9 Input Switch ON

Negative Battery Voltage (V) 241.0 Output Switch ON
Positive Battery Current (A) 15.1 Bypass Switch OFF
Negative Battery Current (A) 14.8 Manu-Bypass Switch OFF
Battery State Charge Inside Temperature ( ℃)30
Battery Temperature ( ℃)
Lasting(min) 0
Battery data Status data
520KVA On-Line 23-05-2013

ID:01 08:00
◄ Command Setting Record Version ►
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Battery Test 520KVA On-Line 23-05-2013
ID:01 08:00
Buzzer Set ON ◄ Command Setting Record Version ►
Language/English
Default Set
Change Password
Date Setting 2012-05-23 08:00
Back-Light Delay 10 min
Contrast 20
Self-Test Date disable
Timing of ON/OFF disable Back
Next
Command data
Setting data1
520KVA 23-05-2013 520KVA On-Line 23-05-2013

On-Line ID:01 08:00
ID:01 08:00
◄ Command Setting Record Version ► ◄ Command Setting Record Version ►
Work Mode Paralle Parallel ID 01

System Voltage Level 220V Float Volt Revise 0.001
System Frequency Level 50HZ Parallel Amount 04
Auto Turn-on Enable Internal Module amount 05 Back
Bypass Frequency Range 10%
Bypass Volt. Upper Limit 15% Back Next
Bypass Volt. Lower Limit -45%
O/P Volt Regulation 0% Next
Setting data2 Setting data3

ID:01 08:00 ID:01 08:00
Single Battery Volt. 12V
Battery Number 20 0004 05-23 07:16:05 On Line
Battery Group 1 0002 05-23 07:16:01 Back Nomal
Single Battery Capa. 100AH 0003 05-23 07:06:00 Int.Input Switc..
Boost Upper Limit Volt. 2.31 0004 05-23 07:00:00 Int.Bypass Swit..
Float Base Volt. 2.25
Battery Protect Volt. 1.70
Boost Charge Enable Back ..
Boost Last Time 231 Min Back
Max Charge Current 25A Next
Next
Setting data4 Record data

ID:01 08:00 ID:01 08:00
SYS Version: V02×10
LCD Version: 701×02F
ID:01 Record:0001 ▲
2013-12-21 15:00:25
Status:On Line ▼
Event: On Line
Alarm:
CODE:CC00-0000 DF00-0000 0000
0000-0000 0000-0000 Quit
Version data Module detailed record data
24
ID:01 08:00 ID:01 08:00
Battery Test Battery Test
Buzzer Set Buzzer Set
Default Set Default Set
Battery Test
Buzzer Set
▼ 10Min ▲
On Mute
Ensure Cancel
Ensure Cancel
Setting of battery test Setting of Buzzer

ID:01 08:00 ID:01 08:00
Battery Test Enter New Password

Buzzer 000000
7 8 9 Cancel
Default
4 5 6 ←
1 2 3 →
Default Set
. 0 Ensure
Ensure Cancel
Restore default setting Password setting

ID:01 08:00 ID:01 08:00
Date Setting Language/English

Change Password
2012-01-01 08:00 Date Setting 2008-12-22 08:00:00
7 8 9 Cancel Back-light Delay 10Min
Contrast 20
4 5 6 ← Self-Test Date disable Back
Timing of ON/OFF disable
1 2 3 → Back-Light Delay Next
. 0 Ensure. ▼ 10 ▲
Ensure Cancel
Date setting Back-Light Delay setting

ID:01 08:00 ID:01 08:00
Language/English Work Mode Single

Change Password System Voltage Level 220V
Date Setting 2008-12-22 08:00:00 System Frequence Level 50HZ
Back-light Delay 10Min Auto Turn-on Enable
Contrast 20 Bypass Frequence Range 2%
Self-Test Date disable Back Bypass Volt. Upper Limit 10%
Timing of ON/OFF disable
Contrast Back
Next Work Mode
▼ 17 ▲ Bypass Volt. Lower Limit -30%
Ensure Cancel ▼Single▲
Ensure Cancel
25
Contrast setting Setting of work mode

ID:01 08:00 ID:01 08:00
◄ Command Setting Record Version ► ◄ 3 Command Setting Record Version ►
Work Mode Single Work Mode Single

System Voltage Level 220V System Voltage Level 220V
System FrequenceSystem Volt. Level
Level 50H System FrequenceSystem Freq. Level
Level 50
Auto Turn-on Ena Auto Turn-on Ena
▼220V ▲
Bypass Frequence Range 2% ▼60Hz▲
Bypass Frequence Range 2%
Bypass Volt. Upper
Ensure Limit
Cancel 10% Bypass Volt. Upper
EnsureLimitCancel 10%
Back Back
Bypass Volt. Lower Limit -30 Bypass Volt. Lower Limit -3
O/P Volt Regulation 0% Next O/P Volt Regulation 0%
Next
Setting of system volt. Level Setting of system freq. level

ID:01 08:00 ID:01 08:00

System Voltage Level 220V Method Normal
System Frequence Level 50 System Voltage Level 220V
Bypass Freq. Range
Auto Turn-on Auto Turn-on Ena System Frequence Level 50HZ
Bypass Frequence Range 2% Auto Turn-on Enable
▼ Enable▲
Bypass Volt. Upper Limit 10% Back Bypass Frequence▼2%▲
Range 2%
EnsureLimitCancel
Bypass Volt. Lower -3 Bypass Volt. Ensure
Upper LimitCancel 10%
O/P Volt Regulation 0% Next Back
Bypass Volt. Lower Limit -30%
Setting of auto turn-on Setting of bypass freq.rang

ID:01 08:00 ID:01 08:00

System Voltage Level 220V Method Normal
System Frequence Level 50 BPV. Lower Limit
System Voltage Level 220V
Auto Turn-on BPV. Upper Limit Enable System Frequence Level 50
▼-30% ▲
Bypass Frequence Range 2% Auto Turn-on Ena
▼ 10% ▲
Bypass Volt. Upper Limit 10% Back Bypass Frequence Range Cancel
Ensure 2%
Bypass Volt. Lower Limit Cancel
Ensure -30 Bypass Volt. Upper Limit 10%
O/P Volt Regulation 0% Next Back
Bypass Volt. Lower Limit -30
Setting of bypass volt. Upper limit Setting of bypass volt. Lower limit

ID:01 08:00 ID:01 08:00
Work Mode Single Parallel ID 01

System Voltage Level 220V
System Frequence Level
O/P Volt Regulation 50 Enable
Auto Turn-on Ena Float Volt Revise Parallel ID 0.001
▼
Bypass Frequence Range0% ▲ 2% Parallel Amount 04
Bypass Volt. Ensure
Upper Limit 10% ▼01 ▲
Internal Module amount 05 Back
Cancel
Back Ensure Cancel
Bypass Volt. Lower Limit -30 Next
26
Setting of output volt. Regulation Whole system ID (parallel ID) setting

ID:01 08:00 ID:01 08:00
Parallel ID 01 Parallel ID 01
Float Volt Revise 0.00 Float Volt Revise 0.00

Parallel Amount 04 Parallel Amount 04
Internal Module amount 05 Back Internal Module amount 05 Back
Next Next
Float Volt Revise Parallel Amount
▼ 0.000 ▲ ▼ 01 ▲
Ensure Cancel Ensure Cancel
Setting of float charge volt. Compensation factor Setting of parallel modules amount
ID:01 08:00 ID:01 08:00
Parallel ID 01 Single Battery Volt. 12V

Battery Number 20
Float Volt Revise 0.00 Battery Group 1
Internal Module amount 04
Parallel Amount Single Battery Volt.100AH
Single Battery Capa.
Internal Module amount 05 Back Boost Upper Limit Volt. 2.31
▼ 00 ▲ ▼ 6V ▲
Ensure Cancel Ensure
Battery Protect Volt. Cancel
1.70
Next Boost Charge Enable Back
Boost Last Time 231 Min
Setting of internal module amount Setting of single battery voltage

ID:01 08:00 ID:01 08:00
Single Battery Volt. 12V Single Battery Volt. 12V

Battery Number 20 Battery Number 20
Battery Group 1 Battery Group 1
Battery Number
Single Battery Capa. 100AH Single Battery Capa.Battery Group 100AH
Boost Upper Limit Volt. 2.31 Boost Upper Limit Volt. 2.31
Float Base Volt. ▼ 20 ▲ 2.25 Float Base Volt. ▼ 1 ▲ 2.25
Battery Protect Volt. 1.70 Battery Protect Volt. 1.70
Boost Charge Ensure Cancel Enable Back Boost Charge Ensure CancelEnable Back
Boost Last Time 231 Min Boost Last Time 231 Min
Max Charge Current 25A Next Max Charge Current 25A Next
Setting of battery number Setting of battery group

ID:01 08:00 ID:01 08:00
◄ Command Setting Record Version ► ◄ Setting Record Version ►
Single Battery Capa. Single Battery Volt. 12V

Battery Number 20
0100 Battery Group 1
Max Charge Current 100AH
Single Battery Capa.
7 8 9 Cancel
Boost Upper Limit Volt. 2.31
4 5 6 ← Float Base Volt. ▼ 25 ▲ 2.25
1 2 3 → Boost Charge Ensure Cancel Enable Back
. 0 Ensure Boost Last Time 231 Min
27
Setting of single battery capacity Setting of max. Charge current

ID:01 08:00 ID:01 08:00

Single Battery Capa. 100AH Single Battery Capa. 100AH
Float Base Volt. 2.25 Float Base Volt. 2.25
Battery Protect Volt. 1.70 Battery Protect Volt.
Bat. Protect Volt.1.70
Boost Charge Float Base Volt. Enable Back Boost Charge Enable Back
Boost Last Time 231 Min Boost Last Time ▼ 1.28 ▲ 231 Min
Max Charge Current▼ 2.28 ▲ 25A Next Max Charge Current 25A Next
Ensure Cancel Ensure Cancel
Setting of float base charge voltage Setting of Battery Protect Voltage

ID:01 08:00 ID:01 08:00

Single Battery Capa. 100AH Single Battery Capa. 100AH
Float Base Volt. 2.25 Float Base Volt. 2.25
Battery Protect Volt. 1.70 Battery Protect Volt. 1.70
Boost Charge Boost Charge Enable Back Boost Charge Enable Back
Boost Last Time 231 Min Boost Last Time Boost Last Time231 Min
Max Charge Current▼ Enable ▲25A Next Max Charge Current 25A Next
Ensure Cancel ▼ 231 ▲
Ensure Cancel
Setting of boost charge Setting of boost charge lasting time
520KVA On-Line 23-05-2013

ID:01 08:00
◄ Command Setting Record Version ►
Single Battery Volt. 12V

Battery Number 20
Battery Group 1
Single Battery Capa. 100AH
Boost Upper Limit Volt. 2.31
Boost Charge Enable Back
Boost Last Time 231 Min
Boost Upper Limit Volt.
▼ 2.32 ▲
Ensure Cancel
Setting of boost Upper Limit Volt
4.3.2 UPS Module LCD display
28
Overview of the operating panel of the UPS
1） LED indicator
2） LCD Display
3） scroll button： enter to next item
4） OFF button：
5） ON button:
Introduction
CAUTION!
The display provides more functions than those described in this
manual.
There are 16 interfaces available in the LCD display:
Item Interface Description Content Displayed

01 CODE Operational status and mode
02 Input A(Input L1) Voltage & Frequency
03 Input B(Input L2) Voltage & Frequency
04 Input C(Input L3) Voltage & Frequency
05 Bat. + Voltage & Current
06 Bat. - Voltage & Current
07 Output A(Output L1) Voltage & Frequency
08 Output B(Output L2) Voltage & Frequency
09 Output C(Output L3) Voltage & Frequency
10 Load A Load
11 Load B Load
12 Load C Load
13 Total Load Load
14 Temperature Internal temperature and ambient temperature
15 Version of rectifier software, version of inverter
Software version & model
software, model
16 CODE Alarm Code(Warming Message)
1) When the UPS is connecting with the Utility or Battery at cold start mode, it shows as drawing
below:
29
Cabinet ID
Module ID
1. module ID and status code
2) Press “scroll” button, the UPS goes to next page as shown below.
2.Phase A(L1) Input/Frequency 3. Phase B(L2) Input/Frequency
4. Phase C(L3) Input/Frequenc 5. Bat +(Positive)
30
6. Bat –(Negative) 7. Phase A(L1) Output Voltage/Frequency
8. Phase B(L2) Output Voltage/Frequency 9.Phase C(L3) Output Voltage/Frequency
10. Phase A(L1) Load Capacity 11. Phase B(L2) Load Capacity
31
12. Phase C(L3) Load Capacity 13.Total Load Capacity
14. Internal temperature and ambient temperature 15. Software version & model
16.Alarm Code
If some of above interfaces have battery charging, it will display the charging information at
the same time as shown below.
32
Charging
Status
Boost Floating
3) Pressing “scroll” button, you may circulate all messages from the first one to the last one then
returns back to the first one and vice versa.
4) All alarm codes are present when abnormal behavior(s) occur(s).
4.3.3 Monitoring module control panel
Monitoring module control panel is at UPS top. Through this control panel and
LED, the operator may monitor all measured datas, UPS & battery status, and alarm
events.
(1) Intelligent slot 1 : insert SNMP card or Drycontact card

(2) Intelligent slot 2 : insert SNMP card or Drycontact card
(3) BAT_T port 1/2 : connect battery temperature sensor box
(4) RS485 port 1/2

(5) Drycontact port : Pin1-12Vdc, Pin2- DRY_GENER , Pin3- BP_O, Pin4- BP_S
(6) RS232 port
(7) Indicator light : Mains, Bypass, Inverter, Output, Battery and Fault
(8) Funtion button : INV.On, INV.OFF, Alarm reset, Mute
(9) EPO button
(10) REPO port : Remote EPO connect port
(11) Drycontact port : Pin1-12Vdc, Pin2- DRY_GENER , Pin3- BP_O, Pin4- BP_S
CAUTION!
The LEDs mounted on the mimic flow chart represent the various power
paths and current UPS operational status.
33
Mains indicator
Green Rectifier in Normal Operation
Flashing Green Input mains voltage or frequency out of normal range
Off Input AC Not Available
Battery indicator
Green Battery Normal, but discharging and powering the load
Battery End of Discharge pre-warning, Battery abnormal (high
Flashing Green or low voltage, Absent or Polarity Reversed), charger
abnormal
Off Battery and Converter Normal, Battery charging.
Bypass indicator
Green Load on Bypass power
Bypass not available, out of normal range, Static bypass
Flashing Green switch short or broken fault, bypass switch wiring fault, bypass
over current
Off Bypass Normal, load not on bypass
Inverter indicator
Green Inverter Normal and powering the load
Inverter failed, Inverter IGBT bridge direct conduct
Flashing Green protection, Inverter Thyristor short or broken fault, over
load or Parallel Overload, Feedback protection
Off Inverter not operating
Output indicator
Green UPS output ON and Normal
Off UPS output OFF.
Ffault indicator
Off Normal Operation
Red UPS fault e.g.
4.4 Display Messages/Troubleshooting

This section lists the event and alarm messages that the UPS might display. The messages
are listed in alphabetical order. This section is listed with each alarm message to help you
troubleshoot problems .
Module Display messages

Operational Status and Mode(s)
LED
item Content Displayed
alarm Bps output Bat. output Mains output
1 Initialized Extinguish Extinguish Extinguish Extinguish
2 Standby Mode Extinguish Extinguish X Extinguish
3 No Output Extinguish Extinguish X Extinguish
4 Bypass Mode Extinguish Light X Extinguish
5 Utility Mode Extinguish Extinguish X Light
6 Battery Mode Extinguish Extinguish Light Extinguish
7 Battery Self-diagnostics Extinguish Extinguish Light Extinguish
34
8 Inverter is starting up Extinguish X X Extinguish
9 ECO Mode Extinguish X X X
10 EPO Mode Light Extinguish X Extinguish
11 Maintenance Bypass Mode Extinguish Extinguish Extinguish Extinguish
12 Fault Mode Light X X X
Note：“X”shows that it will determined by other conditions.
Module Alarm Information

Event log UPS Alarm Warning Buzzer LED
1 Rectifier Fault Beep continuously Fault LED lit

Inverter fault(Including Inverter
2 Beep continuously Fault LED lit
bridge is shorted)
3 Inverter Thyristor short Beep continuously Fault LED lit
4 Inverter Thyristor broken Beep continuously Fault LED lit
5 Bypass Thyristor short Beep continuously Fault LED lit
6 Bypass Thyristor broken Beep continuously Fault LED lit
7 Fuse broken Beep continuously Fault LED lit
8 Parallel relay fault Beep continuously Fault LED lit
9 Fan fault Beep continuously Fault LED lit
10 reserve Beep continuously Fault LED lit
11 Auxiliary power fault Beep continuously Fault LED lit
12 Initializtion fault Beep continuously Fault LED lit
13 P-Battery Charger fault Beep continuously Fault LED lit
14 N-Battery Charger fault Beep continuously Fault LED lit
15 DC Bus over voltage Beep continuously Fault LED lit
16 DC Bus below voltage Beep continuously Fault LED lit
17 DC bus unbalance Beep continuously Fault LED lit
18 Soft start failed Beep continuously Fault LED lit
19 Rectifier Over Temperature Twice per second Fault LED lit
20 Inverter Over temperature Twice per second Fault LED lit
21 reserve Twice per second Fault LED lit
22 Battery reverse Twice per second Fault LED lit
23 Cable connection error Twice per second Fault LED lit
24 CAN comm. Fault Twice per second Fault LED lit
25 Parallel load sharing fault Twice per second Fault LED lit
26 Battery over voltage Once per second Fault LED blinking
27 Mains Site Wiring Fault Once per second Fault LED blinking
28 Bypass Site Wiring Fault Once per second Fault LED blinking
29 Output Short-circuit Once per second Fault LED blinking
30 Rectifier over current Once per second Fault LED blinking
31 Bypass over current Once per second BPS LED blinking
INV or BPS LED
32 Overload Once per second
blinking
33 No battery Once per second Battery LED blinking
34 Battery under voltage Once per second Battery LED blinking
35 Battery low pre-warning Once per second Battery LED blinking
35
36 Internal Communication Error Once per 2 seconds Fault LED blinking
37 DC component over limit. Once per 2 seconds INV LED blinking
38 Parallel Overload Once per 2 seconds INV LED blinking
39 Mains volt. Abnormal Once per 2 seconds Battery LED lit
40 Mains freq. abnormal Once per 2 seconds Battery LED lit
41 Bypass Not Available BPS LED blinking
42 Bypass unable to trace BPS LED blinking
43 Inverter on invalid
44 Module screws unlocked
Cabinet Display messages

Events:
No. Display message Meaning
1 Initializing The DSP and MCU are in Initializing.
2 Standby
3 Non-Output The UPS does not provide power to the load equipment.
Inverter output is turned off and the load connected at
4 On Bypass the inverter output receives power from utility line via
STS.
5 On Line Inverter output power is the primary energy source to load
6 EPO Activated Emergency Power Off Switch has been activated.
7 Automatic Self Test The UPS has started pre-programmed battery test.
8 Inverter in soft starting The inverter is in soft-starting
9 System Fault Detected The system has detected an internal error
10 MBS status status of maintenance bypass
11 EPO status status of EPO(emergency power off)
12 Int. Input Switch closed The internal input breaker is closed manually.
13 Int. Input Switch opened The internal input breaker is opened manually.
14 Rectifier Deactivated The rectifier has been deactivated.
15 Rectifier Activated The rectifier has been activated.
When the input voltage is at 208V~305V, the output of
the UPS will not be interrupted, but it will be at current
16 Rectifier Current Limit limit, for example, to reduce charge current. When the
load connected exceeds its limit, the warming shall
occur.
17 Battery charge deactivated The charger has been deactivated.
The Positive battery is in boost charge, which is
Positive Battery Boost
18 Constant voltage boost charge mode or constant current
Charging
boost charge mode.
Positive Battery Float
19 The Positive battery is in float charge.
Charging
Negative Battery Boost
20 The Negative battery is in boost charge.
Charging
Negative Battery Float
21 The Negative battery is in float charge.
Charging
22 Int. bypass Switch Opened The internal bypass breaker is opened manually
23 Int. bypass Switch Closed The internal bypass breaker is closed manually
24 Int. output Switch Opened The internal output breaker is opened manually
25 Int. output Switch Closed The internal output breaker is closed manually
26 Ext. bypass Switch Opened The external bypass breaker(parallel system) is opened
27 Ext. bypass Switch Closed The external bypass breaker(parallel system) is closed
36
28 Ext. output Switch Opened The external output breaker(parallel system) is opened
29 Ext. output Switch Closed The external output breaker(parallel system) is closed
Allows transfer to bypass or inverter with 3/4 cycle
30 Coming to Interval transfer
break. Use of this command will drop load.
Coming to over load due to When the inverter is turned off manually, the load will
31
inverter off exceed the power capacity.
Coming to Interval transfer When the inverter is turned off manually, the load will
32
due to inverter off exceed the power capacity.
Inverter invalid due to The load exceeds the capability of the single or parallel
33
over load modules.
34 Inverter Master It indicates the Master Inverter.
Latched load transfer to bypass as a result of too many
35 Transfer Times-out successive transfers within the current hour. Automatic
reset attempt within the next hour.
UPS In shutdown Due To The load exceeded the power capacity. The UPS has
36
Overload. been shutdown
UPS In Bypass Due To The load exceeded the power capacity. The UPS has
37
Overload. switched to Bypass Mode.
38 Parallel in Bypass The parallel system has switched to bypass mode
39 LBS Activated LBS has been activated.
40 Lightning Protection Lightning protector has been activated.
41 Battery low to UPS OFF battery voltage lower than protection point
42 UPS timing on UPS on at certain time
43 UPS timing OFF UPS off at certain time
44 timing self-test start start to self-test at certain time
45 Stop self-test self-test stops
46 manual OFF turn off UPS manually
47 remote OFF turn off UPS remotely
48 module connected module is connected
49 module removed module is removed
Cabinet Alarm Information
No. Display message Meaning

Rectifier detected faulty. Rectifier and inverter and
1 Rectifier Fault
charger shut down.
The temperature of heatsink is too high to keep the
2 Rectifier Over Temperature
rectifier running. Charger and inverter shut down.
The temperature of the inverter heatsink is too high to
3 Inverter Over temperature
keep inverter running.
4 Rectifier over-current Rectifier failure due to over-current
5 Input thyristor failure Failure of input thyristor
Battery discharge thyristor
6 Failure of battery discharge thyristor
failure
7 Battery charge thyristor failure Failure of battery charge thyristor
At least one of the cooling fans fails. Rectifier and
8 Fan fault
inverter and charger shut down.
Rectifier, inverter and battery converter are shutdown due
9 DC Bus over-voltage
to high DC bus voltage.
Rectifier, inverter and battery converter are shutdown
10 DC Bus under-voltage
due to low DC bus voltage.
If the difference between positive DC bus and negative
11 DC bus unbalance
DC bus exceeds 30V, this warning shall occur.
12 Soft start fault Rectifier could not be started due to low DC bus voltage
37
If Input Neutral line is missing or disconnected while the
13 Input Neutral line missing UPS is in operation, the UPS will generate Neutral line
failure alarm and go into Battery mode.
14 Battery Reverse The polarity of the battery is reversed.
15 No Battery Battery is disconnected
Positive Battery Charger The positive battery Charger is fault. The charger will
16
fault be shut down.
Negative battery charger The negative battery charger is fault. The charger will
17
fault be shut down.
The battery voltage is too low and the charger has been
18 Battery under-voltage
deactivated.
The battery voltage is too high and the charger has been
19 Battery over-voltage
deactivated.
The UPS is in battery operation and the battery voltage is
Battery under-voltage
20 low.
pre-warning
Note: Runtime is limited in duration.
Mains frequency is out of limit range and results in
21 Mains freq. abnormal
rectifier shutdown.
Mains Voltage exceeds the upper or lower limit and
22 Mains volt. Abnormal
results in rectifier shutdown.
When inverter has been turned on for a certain time, but
the output voltage of the inverter is still out of the range
of Rating voltage +12.5% and –25%, inverter fault will
23 Inverter fault
occur, and the inverter will be shut down and the UPS
will transfer to bypass. This fault cannot be cleared until
this unit is completely powered off.
Inverter IGBT bridge direct If the two IGBTs in the same bridge of inverter are on
24
conduct protection simultaneously, inverter should be shut down
Inverter Thyristor short
25 SCR at the inverter side is short-circuited
fault
26 Inverter Thyristor broken fault SCR at the inverter side is open-circuited
27 Bypass Thyristor short fault SCR at the bypass side is short-circuited
28 Bypass Thyristor broken fault SCR at the bypass side is open-circuited
29 CAN comm. Fault The CAN bus communication fails
Parallel system load sharing If any unit in a parallel system has an unbalance load
30
fault share that exceeds 30%, this warning will occur.
31 Bypass Site Wiring Fault Wrong phase rotation on the bypass side.
System Not Synchronized System cannot synchronize to bypass. Bypass Mode
32
To Bypass. may not be available.
33 Bypass unable to trace Bypass is unable to trace
The frequency or voltage is out of acceptable range for
bypass. This message occurs when the UPS is online,
34 Bypass Not Available
and indicates that the bypass mode may not be available
if required.
35 IGBT over current IGBT current is over limit.
If a unit is set as parallel mode, but parallel cable is not
36 Parallel cable connection error
connected correctly, this warning will occur
Relay of parallel circuit must be turned on when the
system are in parallel and the inverter is on. If the relay of
parallel circuit cannot be turned on correctly, this unit
37 Parallel relay fault
should be shut down (include inverter and bypass). This
fault cannot be cleared until this unit is completely
powered off.
38 LBS Not SYNC. Two parallel systems are not in synchronization.
38
When the procedure of initialization is wrong, this
39 initialization fault
warning will occur.
40 Inverter is invalid The inverter on button has been activated.
41 Overload The load exceeds the system power capacity.
The UPS parallel system is confirmed to be overloaded
42 Parallel Overload
according to the set number.
If the DC component of the UPS output rating power is
43 DC component over limitation
larger than the limitation, this warning should occur
When the bypass current exceeds the limitation, this
44 Bypass over current
alarm will occur.
This UPS is fitted with a voltage free contact closure
signal for use with an external automatic disconnect
45 Feedback protection
device (by others) to protect against back-feeding
voltage into the incoming bypass supply
46 Ext. Fire Alarm External fire detector has been activated.
47 Ext. Smoke Alarm External smoke detector has been activated.
48 battery damaged battery has been damaged, this warning shall occur.
49 battery over-temperature battery over-temperature, this warning shall occur.
50 model set wrong Model setting of the UPS is incorrect.
4.5 Options
Network Management Card with Environmental Monitoring
CAUTION!
For network management configuration and use, refer to the separate user
manual - Network Management Card with Environmental Monitor - shipped with the
CARD.
Network Management Card replacement
SNMP card: internal SNMP / external SNMP optional
◆ Loosen the 2 torque screws (on each side of the card).
◆ Carefully pull out the card. Reverse the procedure for re-installation
The slot called SNMP supports the MEGAtec protocol. We advise that NetAgent II-3 port is
also a tool to remotely monitor and manage any UPS system
39
the overview of the SNMP card
NetAgent II-3Ports supports the Modem Dial-in(PPP) function to enable the remote control
via the internet when the network is unavailable .
In addition to the features of a standard NetAgent Mini, NetAgent II has the option to add
NetFeeler Lite to detect temperature, humidity, smoke and security sensors. Thus, making
NetAgent II a versatile management tool. NetAgent II also supports multiple languages and is
setup for web-based auto language detection .
Typical topology of the UPS Network Management
Relay card
A 10-pin terminal is supported to offer the signals of Bypass, Utility Failure, Inverter On,
Battery Low, UPS fault, UPS Alarm, and UPS Shutdown.
The relay communication card contains six dry contact outputs and one dry input. The inputs
and outputs are factory programmed according to functions listed in the table
Table:Relay Contacts (communication card)
Port Function
1 Utility Failure
2 /
3 Battery Low
4 On Bypass
Output
5 UPS Fault
6 Inverter On
7 UPS Alarm
8 COM
9 ON
Input
10 OFF
40
CAUTION!
The output contacts numbers for a second relay board installed will be 1 to 7.
Contacts are NO (normally open) type.
available at no charge in any of Overview of the relay card
41
Appendix 1 Specifications
HPM3340 HPM3340 HPM3340 HPM3340
Model
200k 320k 400k 520k
200kVA 320kVA 400kVA 520kVA
Cabinet capacity
180kW 288kW 360kW 468kW
Module capacity 40kVA/36kW
Max. module number 5 8 13
Phase 3 Phase 4 Wires and Ground
Rated Voltage 380/400/415Vac
Voltage Range 208~478Vac
Frequency Range 40Hz-70Hz
Input Power Factor ≥0.99

Current THDi ≤3%(100% nonlinear load)
Max.voltage:220V:+25%(optional +10%,+15%,+20%);
230V:+20%(optional +10%,+15%);
Bypass Voltage
240V:+15%(optional +10%);
Range
Min. voltage:-45%(optional -20%,-30%)
Frequency protection range: ±10%
Phase 3 Phase 4 Wires and Ground
Rated Voltage 380/400/415Vac
Power Factor 0.9
Voltage Regulation ±1%
Utility
Output ±1%/±2%/±4%/±5%/±10%of the rated frequency(optional)
Mode
Frequency
Battery
(50/60±0.1)Hz
Mode
Crest Factor 3:1
≤2% with linear load
THD
≤5% with non linear load
±192V/±204V/±216V/±228V/±240VDC
Voltage
(32 /34/36/38/40PCS)
Battery
Module charge
10A
current(A) max.
Transfer Time Utility to Battery : 0ms; Utility to bypass: 0ms
Load≤110%: last 60min,≤125%: last 10min,≤150%: last
AC Mode
1min，≥150% shut down UPS immediately.
Overload Load≤110%: last 10min,≤125%: last 1min,≤150%: last

Bat. Mode
5s,≥150% shut down UPS immediately.
Protection Bypass
400A 500A 800A
Mode
Input 100A
Fuse Box
Battery 200A
Short Circuit Hold Whole System
42
HPM3340 HPM3340 HPM3340 HPM3340
Model
200k 320k 400k 520k
200kVA 320kVA 400kVA 520kVA
Cabinet capacity
180kW 288kW 360kW 468kW
Module capacity 40kVA/36kW
Max. module number 5 8 13
Line Mode: Switch to Bypass; Backup Mode: Shut down
Overheat
UPS immediately
Battery Low Alarm and Switch off
Self-diagnostics Upon Power On and Software Control
Protection
EPO(optional) Shut down UPS immediately
Battery Advanced Battery Management
Noise Suppression Complies with EN62040-2
USB, RS232, RS485, Parallel, SNMP card(optional),

Comunication Interface
Relay card(optional)
Operating
0 ～40 ℃
℃
Temperature
Storage
-25 ℃
～55 ℃
Environment Temperature
Humidity 0～95% non condensing
Altitude < 1500m
Audible & Visual Line Failure, Battery Low, Overload, System Fault
Line Mode, Bypass Mode, Battery Low, Battery Bad,
Status LED & LCD
Display Overload & UPS Fault
Input Voltage,Input Frequency,Output Voltage,Output
Reading On the LCD Frequency,Load Percentage,Battery Voltage,parameter
set, history record…
Unit
600*860*1600 600*860*2000 1200*860*2000
Other Dimensions(W*D*H)
Weight (Kg) 205 320 450
Safety Conformance CE,EN/IEC 62040-2,EN/IEC 62040-1-1
43
Appendix 2 UPS message table
1. The Inner Code is applied to this Series. The following format block is Inner Code display on LCD：
AAAA–AAAA BBBB-BBBB EEFF
CCCC-CCCC DDDD-DDDD
2. The part of Inner Code means

AAAA-AAAA（Rectifier State）：
Axxx-xxxx
8 9 A B C D E F Int. Input Switch closed
4 5 6 7 C D E F Rectifier Activated
23 6 7 A B E F Emergency Power off
1 3 5 7 9 B D F Rectifier current Limt
xAxx-xxxx
8 9 A B C D E F Input Power work on
4 5 6 7 C D E F Power by Input
2 3 6 7 A B E F Battery Test
1 3 5 7 9 B D F Battery Charge
xxAx-xxxx
8 9 A B C D E F P-Battery Boost Charge
4 5 6 7 C D E F N-Battery Boost Charge
2 3 6 7 A B E F
1 3 5 7 9 B D F
xxxA-xxxx
8 9 A B C D E F
4 5 6 7 C D E F
2 3 6 7 A B E F
1 3 5 7 9 B D F
xxxx-Axxx
8 9 A B C D E F communication connected
4 5 6 7 C D E F
2 3 6 7 A B E F
1 3 5 7 9 B D F
xxxx-xAxx
8 9 A B C D E F
4 5 6 7 C D E F
2 3 6 7 A B E F
1 3 5 7 9 B D F
xxxx-xxAx
8 9 A B C D E F
4 5 6 7 C D E F
2 3 6 7 A B E F
1 3 5 7 9 B D F
xxxx-xxxA
8 9 A B C D E F
4 5 6 7 C D E F
2 3 6 7 A B E F
1 3 5 7 9 B D F
44
BBBB-BBBB（Inverter State）：
Bxxx-xxxx
8 9 A B C D E F Int. bypass Switch Closed
4 5 6 7 C D E F Int. output Switch Closed
2 3 6 7 A B E F Manu-Bypass Switch Closed
1 3 5 7 9 B D F Ext. bypass Switch Closed
xBxx-xxxx
8 9 A B C D E F Ext. output Switch Closed
4 5 6 7 C D E F 00：Shut Down，
01：Inv starting，
10：Inv work on ,but No Output
2 3 6 7 A B C E F
11：Normal Output
1 3 5 7 9 B D F Output by Inv
xxBx-xxxx
8 9 A B C D E F Output by Bypass
4 5 6 7 C D E F Cue: Interval Transfer
2 3 6 7 A B E F Cue: trun-off, System will be
C broken
1 3 5 7 9 B D F Cue:trun-off,Parallel will be
overloaded
xxxB-xxxx
8 9 A B C D E F Emergency Power off
4 5 6 7 C D E F INV.invalid due to Overload
2 3 6 7 A B E F Change Master
1 3 5 7 9 B C D F Transfer Times-out
xxxx-Bxxx
8 9 A B C D E F Shutdown Due To Overload
4 5 6 7 C D E F On Bypass Due To Overload
2 3 6 7 A B E F Parallel in Bypass
1 3 5 7 9 B C D F LBS Activated
xxxx-xBxx
8 9 A B C D E F INV standby
4 5 6 7 C D E F
2 3 6 7 A B E F
1 3 5 7 9 B C D F
xxxx-xxBx
8 9 A B C D E F Shutdown Due To Overload
4 5 6 7 C D E F On Bypass Due To Overload
2 3 6 7 A B E F Parallel in Bypass
1 3 5 7 9 B C D F LBS Activated
xxxx-xxxB
8 9 A B C D E F INV standby
4 5 6 7 C D E F
2 3 6 7 A B E F
1 3 5 7 9 B C D F
45
CCCC-CCCC（Rectifier Alarm）：
Cxxx-xxxx
8 9 A B C D E F Rectifier fault
4 5 6 7 C D E F Rectifier over temperature
2 3 6 7 A B E F Inverter over temperature
C
1 3 5 7 9 B D F Rectifier over current
xCxx-xxxx
8 9 A B C D E F Auxiliary power 1 fault
4 5 6 7 C D E F Auxiliary power 2 fault
2 3 6 7 A B E F Input Thyristor failed
1 3 5 7 9 B C D F Discharge Thyristor failed
xxCx-xxxx
8 9 A B C D E F Charge Thyristor failed
4 5 6 7 C D E F Fan fault
2 3 6 7 A B E F Fan Power fault
1 3 5 7 9 B C D F DC Bus over voltage
xxxC-xxxx
8 9 A B C D E F DC Bus below voltage
4 5 6 7 C D E F DC bus unbalance
2 3 6 7 A B E F Mains Site Wiring Fault
1 3 5 7 9 B C D F Soft start failed
xxxx-Cxxx
8 9 A B C D E F Input Neutral line missing
4 5 6 7 C D E F Battery reverse
2 3 6 7 A B E F No battery
1 3 5 7 9 B D F P-Battery Charger fault
xxxx-xCxx
8 9 A B C D E F N-Battery Charger fault
4 5 6 7 C D E F Battery under voltage
2 3 6 7 A B E F Battery over voltage
1 3 5 7 9 B D F Battery low pre-warning
xxxx-xxCx
8 9 A B C D E F Mains freq. abnormal
4 5 6 7 C D E F Mains volt. Abnormal
2 3 6 7 A B E F
1 3 5 7 9 B D F
xxxx-xxxC
8 9 A B C D E F
4 5 76 C D E F
2 3 76 A B E F
1 3 5 7 9 B D F
DDDD-DDDD（Inverter Alarm）：
Dxxx-xxxx
8 9 A B C D E F Inverter fault
4 5 6 7 C D E F Inv. IGBT bridge shorted
2 3 6 7 A B E F Inverter Thyristor short
1 3 5 7 9 B D F Inverter Thyristor broken
xDxx-xxxx
8 9 A B C D E F Bypass Thyristor short
4 5 6 7 C D E F Bypass Thyristor broken
46
2 3 6 7 A B E F CAN comm. Fault
1 3 5 7 9 B D F Parallel load sharing fault
xxDx-xxxx
8 9 A B C D E F Bypass Site Wiring Fault
4 5 6 7 C D E F System not Sync. to Bypass
2 3 6 7 A B E F Bypass unable to trace
1 3 5 7 9 B D F Bypass Not Available
xxxD-xxxx
8 9 A B C D E F IGBT over current
4 5 6 7 C D E F Fuse broken
2 3 6 7 A B E F Cable connection error
1 3 5 7 9 B D F Parallel relay fault
xxxx-Dxxx
8 9 A B C D E F LBS Not SYNC.
4 5 6 7 C D E F Initializtion fault
2 3 6 7 A B E F Inverter on invalid
1 3 5 7 9 B D F Overload
xxxx-xDxx
8 9 A B C D E F Parallel Overload
4 5 6 7 C D E F DC component over limit.
2 3 6 7 A B E F Bypass over current
1 3 5 7 9 B D F Feedback protection
xxxx-xxDx
8 9 A B C D E F BUS voltage abnormal
4 5 6 7 C D E F
2 3 6 7 A B E F
1 3 5 7 9 B D F
xxxx-xxxD
8 9 A B C D E F
4 5 6 7 C D E F
2 3 6 7 A B E F
1 3 5 7 9 B D F
：
EE（Inside Monitor）
Ex
8 9 A B C D E F generator Connect
4 5 6 7 C D E F ShutDown Due To Batt. Low
2 3 6 7 A B E F Time to turn on
1 3 5 7 9 B C D F Time to turn off
xE
8 9 A B C D E F timing self test start
4 5 6 7 C D E F Surge protection active signal,
from monitoring board IO
2 3 6 7 A B E F battery monitoring system
1 3 5 7 9 B C D t d
F system unregistered
FF（Monitoring）
Fx
8 9 A B C D E F Battery Falut
(from battery monitoring)
47
4 5 6 7 C D E F Battery over temperature
2 3 6 7 A B C E F Battery over voltage
1 3 5 7 9 B D F Battery under voltage
xF
8 9 A B C D E F External Fire Alarm
(from monitoring board IO)
4 5 6 7 C D E F External Smoke Alarm
(from monitoring board IO)
2 3 6 7 A B E F UPS model wrong
1 3 5 7 9 B C D F time up for suggested
maintenance
Appendix 3 Problems and Solution

In case the UPS can not work normally, it might be wrong in installation, wiring or operation.
Please check these aspects first. If all these aspects are checked without any problem, please
consult with local agent right away and provide below informations.
（1） Product model name and serial number, which can be found in LCD display.
（2） Try to describe the fault with more details, such as LCD display info, LED lights status,
etc.
Read the user manual carefully, it can help a lot for using this UPS in the right way. Some FAQ
(frequently asked questions) may help you to troubleshoot your problem easily.
No. Problem Possible reason Solution

The network cable is not
fixed properly or the Connect the network cable and
1 LCD not display
telephone line of the front telephone cable properly.
door is not fixed properly.
LCD Blue screen LCD is Interferenced Take out the cable and insert back
2
properly
Input power supply is not measure if the UPS input
Utility is connected connected; voltage/frequency are within the
but the UPS can not Input voltage low; window.
3 be powered ON. The input swith of the Check if all modules input are
module is not switched on . switched on
Utility normal but The input breakers of the
Utiltiy LED does not Modules are not switched Switch on the input breaker;
4 light on, and the on; Make sure the input cable is well
UPS operates at input cable is not well connected.
battery mode connected
The UPS does not
indicate any failure, Output cable does not well Make sure the output cable is well
5 but output do not connected connected.
have voltage
Module does not well
inserted;
The UPS module Pull out the module and insert again;
The left coronal screw is not
6 can not transfer to Tighten the screw;
tight.
bypass or inverter Switch on the output breaker.
Output breaker do not switch
on
48
The UPS module
The module is already Take out this module, replace with a
7 fault LED remains
damaged new module.
ON
If the UPS operates at battery mode,
Utility LED is Utility voltage exceeds UPS please pay attention to the
8 flashing input range. remaining backup time needed for
your system.
Switch on the battery breaker. If
Battery breaker does not batteries are damaged, need to
Battery LED is switch on, or batteries are replace whole group batteries,
flashing but damaged, or battery is Connect the battery cables
9
no charge voltage reversely connected. correctly;
and current battery number and capacity Go to LCD setting of the battery
are not set correctly. number and capacity, set the correct
data.
Buzzer beeps every
0.5 seconds and
Overload remove some load
10 LCD display “output
overload”
Buzzer long beeps, The UPS output is in short
Make sure the load is not in short
11 LCD display “output circuit
circuit, then restart the UPS.
short circuit”
The LED of the
The module is not inserted Pull out the module and insert
12 Module with RED
properly. properly.
light
Set the UPS working mode to Single
The UPS only The UPS is set to ECO
Module type(non-parallel) or to reset
13 works on bypass mode, or the transfer times
the times of transferring to bypass or
mode to bypass mode are limited.
re-start the UPS
Battery switch is not properly
Close the battery switch；
closed；
14 Can not Black start Change the fuse；
Battery fuse is not open；
Recharge the battery
Or Battery low
Buzzer beeps
continuously and
Consult with your local agent for
15 LCD indicates UPS is out of order
repair
Rectifer fault or
output fault
49
Appendix 4 RS232 communication port definition
Definition of Male port：
Connection between PC RS232 port and UPS RS232 port
PC RS232 port UPS RS232 port
Pin 2 Pin 2 UPS send，PC receive
Pin 3 Pin 3 PC send，UPS receive
Pin 5 Pin 5 ground
Available function of RS232
◆ Monitor UPS power status。
◆ Monitor UPS alarm info。
◆ Monitor UPS running parameters。
◆ Timing off/on setting。
RS-232 communication data format
Baud rate ---------- 2400bps
Byte length ---------- 8bit
End bit ---------- 1bit
Parity check ---------non
CAUTION！
RS232 & RS485 ports cannot be used at the same time.
50
Appendix 5 RS485 communication port definition
Definition of port：
Connection between the Device’s RS485 port and UPS RS485 port.
device（RJ45) UPS（RJ45） Description
Pin 1/5 Pin 1/5 485+ “A“
Pin 2/4 Pin 2/4 485 - “B”
Available function of RS485
◆ Monitor UPS power status。
◆ Monitor UPS alarm info。
◆ Monitor UPS running parameters。
◆ Timing off/on setting。
RS485 communication data format
Baud rate ---------- 2400bps
Byte length ---------- 8bit
End bit ---------- 1bit
Parity check ---------non
CAUTION！
RS232 & RS485 ports cannot be used at the same time.
51
Appendix 6 BAT_T communication port definition
Connection between the BAT_T box port and UPS2’s BAT_T port.
Temperature sentor（teminal) UPS2 BAT_T（RJ45） Description
Pin 2 Pin 1/5 BAT_T
Pin 1 Pin 7 12V
Pin 3/4 Pin 8 GND
Available function of BAT_T
◆Battery environment temperature monitoring.
◆Charging voltage modulation depending on batteries’ temperature
Appendix 7 Drycontact port definition

Drycontact（RJ45） Description
Pin 1/5 12V
Pin 2/4 DRY_RADER
Pin 7 DRY_GENER
Pin 8 DRY_Fire
52
Appendix 8 REPO instruction
Connection diagram：
Connection between the button and UPS REPO port.
Button UPS REPO Description
Pin 1 Pin 1 GND
Pin 2 Pin 2 EPO
◆In addition to the local EPO push button on the front panel of the UPS (that stops operation of that module
when pressed for more than 3 second), the UPS also supports a remote emergency stop (REPO).
◆A remote emergency stop switch (Dry contact signal and “normally open” - not provided) can be installed in
a remote location and connection through simple wires to the REPO connector.
◆The remote switch can be connected to several UPS’s in a parallel architecture allowing the user to stops all
units at once.
◆Additionally, a second system (not provided) can be connected to the remote switch to disconnect the main
input and the secondary (bypass) input sources
53

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1.1 Safety notes

5．Don’t disassemble the UPS cover, or there may be an electric shock！

6．Check if there exists high voltage before touching the battery

◆ Direct sunlight or location nearby heat

◆ Vibration Area with possibility to get the UPS crashed.

◆ Area with erosive gas, flammable gas, excessive dust, etc

1.2 Symbols used in this guide

2.2 Functions and Features

3.2 The appearance of the product

Front View Side View Rear View

Front View Side View Rear View

Front View Side View Rear View

(1) LCD panel : LCD and LED display

(6) Communication module

(7) I/P Switch

(12) Lightning arrester

(13) Parallel port 1/2

(14) The input filter capacitor switch : connect capacitor or not

(15) Bypass Switch

(16) LBS port

(18) Battery Switch : Optional

(19) Power Module 1

(20) Power Module 2

(21) Power Module 3

(22) Power Module 4

(23) Power Module 5

(24) Power Module 6

(25) Power Module 7

(26) Power Module 8

(27) Power Module 9

(28) Power Module 10

(29) Power Module 11

(30) Power Module 12

(31) Power Module 13

200/320kVA Terminal Block:

400/520kVA Terminal Block:

3.3 UPS module appearance

(1) Module left switch screw

(2) Module right switch screw

(3) Module fixed screw

(5) LCD display

(6) INV fan

(7) PFC fan

(8) Module output connector slot

(9) Module input connector slot

3.4 UPS Module LCD control panel

LCD control panel introduction

3.5 Installation notes

◆Should the equipment not be installed immediately it must be stored in a room so as to

An unused battery must be recharged every 6months Temporarily connecting the

Altitude(m) 1500 2000 2500 3000 3500 4000 4500 5000

3.6 External Protective Devices

3.7 Power Cables

3.8 Power cable connect

200/320kVA Terminal Block: