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ISM Topic Wise PPT Index

This document outlines topics covered across multiple sessions on information systems. Key topics included the role and impact of information systems on organizations, using information systems for competitive advantage, business processes and different types of information systems like transaction processing systems. Other major topics were decision support systems, business intelligence, cloud computing, information security, project management, global information systems, enterprise systems like supply chain management and customer relationship management.

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vansh sharma
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74 views6 pages

ISM Topic Wise PPT Index

This document outlines topics covered across multiple sessions on information systems. Key topics included the role and impact of information systems on organizations, using information systems for competitive advantage, business processes and different types of information systems like transaction processing systems. Other major topics were decision support systems, business intelligence, cloud computing, information security, project management, global information systems, enterprise systems like supply chain management and customer relationship management.

Uploaded by

vansh sharma
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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SESSION 1&2

 What is Information system


 Role of Information system in Business Today
 Features of Organizations
 Features of Organizations – Organizational Structures
- Innovation
- Disruptive Innovations
 Impact of IS on Organizations – Economic Impacts
- Economic Impacts – Transaction Cost Theory
- Economic Impacts – Transaction Cost Theory
- Economic Impacts – Agency Theory
 ORGANIZATIONS RESISTANCE TO INFORMATION SYSTEM INNOVATIONS
 Competitive Advantage
 Basic strategies in the business use of Information Technology
 Competitive Advantage
 Michael Porter’s competitive forces model.
 Porter’s Five Forces Analysis
 Strategies for Dealing with Competitive Forces
 Low Cost Leadership
 Product Differentiation
 Focus on Market Niche
 Strengthen Customer and Supplier Intimacy
 Impact Of The Internet on competitive forces
 Business Value Chain Model
- Value Chain Model - ICT Use in Maximizing Value
- Value Chain Model in – Manufacturing using IS
- Value Web – Extension of Value Chain
- Value Web – Extension of Value Chain
 Enhancing Competitive Advantage through IS
 Network Bases Strategies Network Economies
- Network-Bases Strategies – Virtual Company Model
- Network-Bases Strategies – Virtual Company Model
- Network-Bases Strategies – Virtual Company Model
- Network-Bases Strategies – Business Ecosystems
 Using IS to develop Competitive Strategies

Session3&4 – Business process


 Business Process Flow
 Business Process Lifecycle
 Business Processes Components
 Types of Information Systems (TPS ,BPS, MIS,DSS.ETC)
 Levels of Information Systems(Operational-level, Knowledge-levelManagement-level, Strategic-
level)
 Data Processing Cycle
 TPS - Features
 Applications of TPS
 Systems For Business Intelligence
 Use of MIS – Whom and How
 ESS/EIS
 Objective of ESS/EIS
 Characteristics of IS Capabilities
 Enterprise Applications(ERP,SCM,CRM,KMS)
 Integrated Information Systems
 Social Business
 Business Benefits of Collaboration & Social Business
 right collaboration tool
 Roles of IS personnel

SESSION 5&6 ENHANCING DECISION MAKING

 Decision Making Process


 Levels of Decision Making (SENIOR,MIDDLE, OPERATIONAL)
 Types of Decision Making - Examples
 Stages in Decision Making
 Managerial Roles and Support Systems(INTERPERSONAL,INFORMATIONAL)
 Real-World Decision Making
 Decision Support For Middle Managers
 Characterisitcs of DSS
 Types of DSS
 elements & Outcomes OF DSS
 Components of DSS
 Analytical Modeling process of DSS
 Group Decision Support System (GDSS)
 Decision Support For Senior Managers - EIS
 Balanced Scorecard Framework
 Example of Balanced Scorecard
 Precision Agriculture
 Big Data
 Conceptual Architecture of Big Data
 Business Intelligence
 Business Analytics
 Types of BI
 BI Environment
 OPERATIONS IN BI
 Business Intelligence Users
 BI Concepts
 BI Architecture for Structured Data
 Why a Datawarehouse
 BI and Analytics capabilities
 Integrated Decision Making using BI & BA
 Descriptive Analytics
 Diagnostic Analytics
 Predictive Analytics
 Prescriptive Analytics
 Cognitive Analytics
 Operational intelligence and analytics
 Location Analytics and Geographic Information Systems

Session: 7-8
 IT enabled Organisational Transformation: Automation, Rationalization, Redesign, Paradigm
Shift
 BPM
 System Development
 Data Flow Diagram(DFD)
 RAD/JAD
 Agile
 Prototyping
 Outsourcing

Session: 9-10

 Defining IT Infrastructure
 Layers of IT Infrastructure
 IT Infrastructure Ecosystem
 Evolution of IT Infrastructure
 IT Infrastructure Management
 IT Infrastructure Management Services
 IT Service Delivery
 IT Service Delivery KPIs
 CLOUD COMPUTING
 Types of Cloud Computing Services
 SaaS – Software as a Service
 PaaS – Platform as a Service
 PaaS – Example Applications
 Cloud Computing Services
 Cloud Computing Models
 Business Criteria for adopting Cloud
CLOUD COMPUTING SESSION 11 & 12
 EDGE COMPUTING - EDGE COMPUTING INFRASTRUCTURE
 FOG COMPUTING, EXAMPLE- HEALTHCARE
 QUANTUM COMPUTING
 HOW DOES QUANTUM WORK
 CYBER ATTACKS
 SECURING INFORMATION SYSTEMS
 TOP PRIORITIES OF BUSINESS
 CIA OF SECURITY
 SECURITY CHALLENGES AND VULNERABILITIES
 SECURITY RISK
 SYSTEM AND INTERNET VULNERABILITIES
 WIRELESS SECURITY CHALLENGES
 MALICIOUS SOFTWARE
 SPOOFING AND SNIFFING
 DoS and DDoS
 DDoS Analysis
 Computer Crime
 System vulnerabilities and abuse
 Threat and software vulnerabilities
 Business value of security and control
 Organizational frameworks for security and control
 Levels of security
 Tools and techniques for safeguarding information resources
 Identity and access management IAM
 IAM lifecycle
 Firewall technologies
 Encryption
 Methods of encryption
 Digital certificate
 Block chain
 How block chain works
 Sony cloud breach case
 business security cycle

PRODUCT MANAGEMENT INFORMATION SYSTEM SESSION 13 AND 14


 Cases of major software failure
 Importance of project management
 Project management objectives
 Management structure of IS project
 Linking system project to business plan
 Portfolio analysis
 Scoring model
 Information system costs and benefits
 Capital budgeting for information systems
 Assessing the business value
 Dimensions of IS project risks
 Change management and implementation
 User designer communication gap
 Formal planning and control tools - GANTT Charts
 PERT Charts
 Managing IS project risks
 PM software tools
 Internationalization of business
 International information system
 Global business drivers
 Global business challenges
 State of the art
 Global strategies and business organization
 Global systems to fit the strategy
 Reorganizing the business
 Challenges of global information system
 Local, regional and global system
 Global system strategy
 The management solution : implementation
 Issues and alternatives in developing global system
o

Session 15
 Enterprise Systems
 Characteristics of Enterprise Systems
 Knowledge Management and Enterprise Systems
 Business Value of Enterprise Systems
 Benefits of Enterprise Systems
-Operational Benefits of Enterprise Systems
-Managerial Benefits of Enterprise Systems
-Strategic Benefits of Enterprise Systems
-Strategic Benefits of Enterprise Systems
- Organizational Benefits of Enterprise Systems
- IT Infra Benefits of Enterprise Systems
 Enterprise Systems Software
 Supply Chain Management
 Minimizing Bull Whip Effect
 Methods for Improving Forecasts
 Global Supply Chain Issues
 Supply Chain Integration – Traditional
 Supply Chain Integration – Pull Strategies
 Supply Chain Management- Hybrid Strategies
 Choosing Between Push-Pull Strategies
 Emerging Internet-driven Supply Chain Management
 Digital Logistics Nervous System
 SAP Advanced Planner and Optimizer
 SAP APO
 Business Value of Supply chain management Systems

SESSION 19-20
 Capabilities of CRM Software
 CRM Systems
 Customer Loyalty Management Process Map
 Phases of CRM
 Modules of CRM Systems
 Types of CRM Software
 Analytical CRM
 IT Integration with CRM
 CRM Software Providers
 CXM – Customer Experience Management
 Moving from CRM to CX
 Enterprise Resource Planning (ERP) Systems
 Evolution of ERP Systems
 Features of ERP Systems
 Framework of ERP Systems
 Components of ERP Systems
 ERP Systems PSD
 Benefits of ERP Systems
 Selection of ERP Systems
 Before ERP and After ERP
 ERP Implementation Lifecycle
 POST IMPLEMENTATION
 Disadvantages of ERP Systems

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