SB Order No 02 2023
SB Order No 02 2023
SB Order No 02 2023
02 12023
No. CB/2/2020-FS-Part(l)
Government of India
Ministry of Communications
Department of Posts
(F.S. Division)
(3). The withdrawal under sub-paragraph (1) may be made in one lump sum
or in instalments, not exceeding one per year, for a maximum of five years, subject to
the ceiling specified in sub-paragraph (l):
4. Since there was no provision in Finacle for withdrawal from SSA account it was
prescribed in Rule 126 (2) (v) of POSB CBS Manual (Corrected up to 31.12.2021) that
if
till the provision is made for withdrawal from SSA Account, any request for
withdrawal is received, it will be handled manually by raising the ticket with CEPT.
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5. The functionality for withdrawal from SSA account has been deployed in
Finacle on 20.02.2023. Accordingly, procedure in the Rule 126 (2) (v) of POSB CBS
Manual (Corrected up fo 31.12.2021) is amended as follows.
(v).(D. Counter PA has to collect the Application for Withdrawal along with the
documentary proof as prescribed in the relevant rules and scrutinize the application for
withdrawal as prescribed for withdrawal from savings account.
Note l: The amount shall be paid either in cash (up to { 20,000/-) or through cheque
or through transfer to Post Oflice Savings Account of the depositor or the guardian.
Note 2: If the depositor attained the majority, the withdrawal may be given through
cheque / PO Savings account of the depositor or guardian and if the depositor is minor,
withdrawal may be given through cheque or transfer to PO Savings account ofthe guardian.
(iii). Counter PA shall note down the TRAN ID on the withdrawal form and transfer the
application for withdrawal along with the documentary proof for verification by the
Supervisor.
(lv). Supervisor strall veriff the documents, eligibility for withdrawal and transaction in
Finacle by using CPWTM menu.
Note: Counter PA and Supervisor should ensure that no urong withdrawal transaction is
performed in Finacle. If any wrong withdrawal transaction is performed, it should be
ensr.red that withdrawal transaction is posted, verified and not deleted. After verification in
CPWTM by Supervisor, Post Office by using the CPDTM menu may reverse the wrong
withdrawal in SSA account. Further, it should be ensured that partial amount is not reversed
through CPDTM and the exact amount ofwithdrawal should be reversed using report code
REVRS.
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4. This may be circulated to all the Offices for information and necessary actions.
Encl: As above.
Yours faithtully
(r AYAI9
Asst. (sB-r)
Cooy to:-
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(TC YA19
Ass (SB-D