SB Order No 02 2023

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SB Order No.

02 12023

No. CB/2/2020-FS-Part(l)
Government of India
Ministry of Communications
Department of Posts
(F.S. Division)

Dak Bhawan, New Delhi - I10001


Dated:21.02.2023
To
All Head of Circles / Regions

Subject: Deployment of functionality in Finacle CBS for SSA Withdrawal


facility and Amendment to procedural rule in POSB (CBS) Manual (Corrected up
to 31.12.202L) - Regarding.
***
In accordance with the provisions in Rule 8 of SSA Scheme 2019, withdrawal of
up to a maximum of fifty per cent ofthe amount in the account at the end of the frnancial
year preceding the year of application for withdrawal, shall be allowed for the purpose
of education of the account holder subject to the conditions that withdrawal shall be
allowed after the account holder attains the age of eighteen yeans or has passed
tenth standard, whichever is earlier.

(2). The application for withdrawal shall be accompanied by documentary


proof in the form of a confirmed offer of admission of the account holder in an
educational institution or a fee-slip from such institution indicating such financial
requirement.

(3). The withdrawal under sub-paragraph (1) may be made in one lump sum
or in instalments, not exceeding one per year, for a maximum of five years, subject to
the ceiling specified in sub-paragraph (l):

Provided that the amount of withdrawal shall be restricted to the actual


requirement on account of fee and other charges required at the time of admission as
shown in the offer of admission or the relevant fee-slip issued by the educational
institution.

4. Since there was no provision in Finacle for withdrawal from SSA account it was
prescribed in Rule 126 (2) (v) of POSB CBS Manual (Corrected up to 31.12.2021) that
if
till the provision is made for withdrawal from SSA Account, any request for
withdrawal is received, it will be handled manually by raising the ticket with CEPT.

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5. The functionality for withdrawal from SSA account has been deployed in
Finacle on 20.02.2023. Accordingly, procedure in the Rule 126 (2) (v) of POSB CBS
Manual (Corrected up fo 31.12.2021) is amended as follows.

(v).(D. Counter PA has to collect the Application for Withdrawal along with the
documentary proof as prescribed in the relevant rules and scrutinize the application for
withdrawal as prescribed for withdrawal from savings account.

Note l: The amount shall be paid either in cash (up to { 20,000/-) or through cheque
or through transfer to Post Oflice Savings Account of the depositor or the guardian.

Note 2: If the depositor attained the majority, the withdrawal may be given through
cheque / PO Savings account of the depositor or guardian and if the depositor is minor,
withdrawal may be given through cheque or transfer to PO Savings account ofthe guardian.

(iD. Counter PA in Finacle

. Shall invoke CPWTM menu


. Select Cash / Transfer option, as applicable.
o Select Normal Withdraw
. Click on GO
. Enter SSA account in Account Number (Dr.) field. ; Iftransaction type is Transfer,
enter 0340 (for cheque) / POSA account of depositor or guardian, in Account
Number (Cr.) field;
. Enter arnount of withdrawal
. -
Select 'Reason for Withdrawal' 10s Pass / Attained age of 18 years
. Enter the FEES amount.
. Select 'Documents Received'option if reason is lOs Pass.
. Enter PAN number if amount of withdrawal is more than t 50,000/-
. Click on SIIBMIT

(iii). Counter PA shall note down the TRAN ID on the withdrawal form and transfer the
application for withdrawal along with the documentary proof for verification by the
Supervisor.

(lv). Supervisor strall veriff the documents, eligibility for withdrawal and transaction in
Finacle by using CPWTM menu.

Note: Counter PA and Supervisor should ensure that no urong withdrawal transaction is
performed in Finacle. If any wrong withdrawal transaction is performed, it should be
ensr.red that withdrawal transaction is posted, verified and not deleted. After verification in
CPWTM by Supervisor, Post Office by using the CPDTM menu may reverse the wrong
withdrawal in SSA account. Further, it should be ensured that partial amount is not reversed
through CPDTM and the exact amount ofwithdrawal should be reversed using report code
REVRS.

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4. This may be circulated to all the Offices for information and necessary actions.

5. This is issued with the approval of competent authority.

Encl: As above.
Yours faithtully

(r AYAI9
Asst. (sB-r)
Cooy to:-

l. Sr. PPS to Secretary (Posts)


2. PS to Director General Postal Services.
3. PPS/ PS to Addl. DG (Co-ordination/I4ember (Banking)/Member (O)/Ivlember (P/
Member (Plarming & HRD)/Member (Pll)/ivlember (Tech/AS & FA
4. Addl. Director General, APS, New Delhi
5. Chief General Manager, BD Directorate / Parcel Directorate / PLI Directorate
6. Sr. Deputy Director General (Vig) & CVO) / Sr. Deputy Director General (PAF)
7. Director, RAKNPA / GM, CEPT / Directors of all PTCs.
8. Director General P & T (Audit), Civil Lines, New Delhi
9. Secretary, Postal Services Board/ All Deputy Directors General
10. All General Managers (Finance) / Directors Postal Accounts / DDAP
I I . Chief Engineer (Civil), Postal Directorate
12. All recognized Federations / Unions / Associations
13. The Under Secretary, MOF (DEA), NS-II Section, North Block, New Delhi.
14. The Joint Director & HOD, National Savings Institute, ICCW Building, 4 Deendayal
Upadhyay Marg, New Delhi-l10002
15. GM, CEPT, Bengaluru.
16. Guard File

*).
(TC YA19
Ass (SB-D

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