QUESTIONNAIRE

The questionnaire is prepared by Sanjay Mati who

has been testing the “factors that influence
Employee Engagement”
INSTRUCTION: One of the following pages there
are some questions and their probable answers given
against them. You read them carefully and put a tick
() in a blank space given against it. You have to mark
only one answer. An illustration is given below. There
is no time limit for it but you should answer it as soon
as possible.

Please fill up the following details:

1. Your name _____________________

2. Gender
(a) Male
(b) Female
(c) Other

3. Email Id ______________________

4. What is your job role?

(a) Individual Contributor
(b) Team Lead
(c) Manager
(d) Senior Manager
(e) Management/C-level
(f) Partner
(g) Owner
(h) Volunteer
(i) Intern
(j) Other

5. What department do you work in?

(a) Accounting
(b) Customer Service
(c) Marketing
(d) Operations
(e) Finance
(f) Legal
(g) IT
(h) Engineering
(i) Product
(j) Business Intelligence
(k) Manufacturing
(l) Public Relations
(m) Other
6. I am satisfied with my opportunities for
professional growth.
(a) Strongly Disagree
(b) Disagree
(c) Neutral/Neither agree nor disagree
(d) Agree
(e) Strongly Agree

7. I am pleased with the career advancement

opportunities available to me.
(a) Strongly Disagree
(b) Disagree
(c) Neutral/Neither agree nor disagree
(d) Agree
(e) Strongly Agree

8. My organization is dedicated to my
professional development.
(a) Strongly Disagree
(b) Disagree
(c) Neutral/Neither agree nor disagree
(d) Agree
(e) Strongly Agree
9. I am satisfied with the job-related training my
organization offers.
(a) Strongly Disagree
(b) Disagree
(c) Neutral/Neither agree nor disagree
(d) Agree
(e) Strongly Agree

10. I am satisfied that I have the opportunities to

apply my talents and expertise.
(a) Strongly Disagree
(b) Disagree
(c) Neutral/Neither agree nor disagree
(d) Agree
(e) Strongly Agree

11. I am satisfied with the investment my

organization makes in training and education.
(a) Strongly Agree
(b) Disagree
(c) Neutral/Neither agree nor disagree
(d) Agree
(e) Strongly Agree
12. I am Inspired to meet my goals at my work.
(a) Strongly Disagree
(b) Disagree
(c) Neutral/Neither agree nor disagree
(d) Agree
(e) Strongly Agree

13. I get excited about going to my work.

(a) Strongly Disagree
(b) Disagree
(c) Neutral/Neither agree nor disagree
(d) Agree
(e) Strongly Agree

14. I am so often so involved in my work that the

day goes by very quickly.
(a) Strongly Disagree
(b) Disagree
(c) Neutral/Neither agree nor disagree
(d) Strongly Agree

15. I am determined to give my best effort at work

each day
 1 2 3 4 5
    

16. In my organization, employees adapt quickly

to difficult situations.
(a) Strongly Disagree
(b) Disagree
(c) Neutral/Neither agree nor disagree
(d) Agree
(e) Strongly Agree

17. Employees here always keep going when the

going gets tough.
(a) Strongly Disagree
(b) Disagree
(c) Neutral/Neither agree nor disagree
(d) Agree
(e) Strongly Agree

18. Employees proactively identify future

challenges and opportunities.
(a) Strongly Disagree
(b) Disagree
 (c) Neutral/Neither agree nor disagree
(d) Agree
(e) Strongly Agree

19. Employees in my organization take the

initiative to help other employees when the need
arises.
(a) Strongly Disagree
(b) Disagree
(c) Neutral/Neither agree nor disagree
(d) Agree
(e) Strongly Agree

20. Employees here are willing to take on new

tasks as needed.
(a) Strongly Disagree
(b) Disagree
(c) Neutral/Neither agree nor disagree
(d) Agree
(e) Strongly Disagree

DATA COLLECTION
Data collection is a process of collecting information
from all the relevant sources to find answers to the
research problem, test the hypothesis and evaluate the
outcomes.
Data collection methods can be divided into two
categories: primary methods of data collection and
secondary methods of data collection.

 Primary Data Collection Method-

Primary data also called first hand or raw data which is
collected by the investigator himself for the purpose in
mind. Primary data collection methods can be divided
into two groups: quantitative and qualitative:
a) Quantitative data collection methods are
based in mathematical calculations in various
formats. Methods of quantitative data
collection and analysis include questionnaires
with closed-ended questions, methods of
correlation and regression, mean, mode and
median and others. Quantitative methods are
cheaper to apply and they can be applied
within shorter duration of time compared to
qualitative methods. Moreover, due to a high
level of standardization of quantitative
methods, it is easy to make comparisons of
findings.
b) Qualitative research methods, on the
contrary, do not involve numbers or
mathematical calculations. Qualitative
research is closely associated with words,
 sounds, feeling, emotions, colours and other
elements that are non-quantifiable.

 Secondary Data Collection Method-

Secondary data is a type of data that has already been
published in books, newspapers, magazines, journals,
online portals etc. There is an abundance of data
available in these sources about your research area in
business studies, almost regardless of the nature of the
research area. Therefore, application of appropriate set
of criteria to select secondary data to be used in the
study plays an important role in terms of increasing the
levels of research validity and reliability. These criteria
include, but not limited to date of publication, credential
of the author, reliability of the source, quality of
discussions, depth of analyses, the extent of
contribution of the text to the development of the
research area etc.
 Data Collection Instruments: - I used both
sources of data as I obtained data through soft
copy i.e. (E-Questionnaires) consisting of both
open ended and close ended questions have been
designed to obtain the required information from
the respondents keeping in mind the objectives of
the study and used secondary data via websites,
books, articles.
 Sampling Used and Sample Size
 1) Meaning of Sampling:

a) Sampling is the process of selecting a

sufficient number of elements from the
population with the purpose of collecting data
about their attributes.
b) A Sampling is a part of the total population. It
can be an individual element or a group of
elements selected from the population.
c) Methods of Sampling:-
i. Probability Sampling: Probability sampling is
a sampling method that selects random members
of a population by setting a few selection criteria.
ii. Non-probability Sampling: This sampling
method is not a fixed or pre-defined selection
process which makes it difficult for all elements
of a population to have equal opportunities to be
included in a sample.

2) Sampling Used: In my research I used non-

probability sampling technique and convenience
sampling method which means sample drawn at
the convenience of the people tend to make the
selection at familiar location and choose
respondents who are like themselves.
 3) Sample Size: A good sample must be
adequate in size and reliable. The sample size
should be such that the inferences drawn from
the sample are accurate to a given level of
confidence to represent the entire population
under study. The size of sample depends on
number of factors and I take size of 100
respondents.
4) Sample Frame: A sampling frame refers to
the collection of the elements from which
samples will be drawn and sampling frame is my
locality i.e. area of “chhatarpur.”
5) Analysis Tool:
a) SPSS Software
b) Microsoft Excel 2013
c) Central Tendency i.e. mean, mode, median
d) Charts and Diagrams
e) Correlation Analysis

CODING OF A QUESTIONNAIRE

a) Coding means it is the process of assigning a

cod to something for classification or
identification.
b) If the answers to a question are represented on
the questionnaire as points on a scale from 1 to 5,
 usually you will enter these numbers directly into
the grid.
c) If the answers take a different form, you may
wish to translate them into a numerical scale. For
example, if students are asked to note their
gender as male/female, you may ascribe a value
of 1 to every male response and 0 to female
responses – this will be helpful when it comes to
computing summary statistics and necessary if
you are interested in exploring correlations in the
data.
d) It will make it much easier to analyse the data
if there is an entry for all questions.
e) To do this, you will need to construct code to
describe ‘missing data’, ‘don’t know’ answers or
answers that do not follow instructions – for
example, if some respondents select more than
one category.

 CODING OF A QUESTIONNAIRE

1. Your name _____________________

2. Gender
(d) Male
(e) Female
 (f) Other

[“MALE-1”] [“FEMALE-2”] [“OTHER-3”]

3. Email Id ______________________

4. What is your job role?

a) Individual Contributor
b) Team Lead
c) Manager
d) Senior Manager
e) Management/C-level
f) Partner
g) Owner
h) Volunteer
i) Intern
j) Other

[“INDIVIDUAL CONTRIBUTOR-1”] [“TEAM LEAD-2”]

[“MANAGER-3”] [“SENIOR MANAGER-4”]
[“MANAGEMENT/C-LEVEL-5”] [“PARTNER-6”]
[“OWNER-7”] [“VOLUNTEER-8”] [“INTERN-9”]
[“OTHER-10”]

5. What department do you work in?

 a) Accounting
b) Customer Service
c) Marketing
d) Operations
e) Finance
f) Legal
g) IT
h) Engineering
i) Product
j) Business Intelligence
k) Manufacturing
l) Public Relations
m) Other
[“ACCOUNTING-1”] [“CUSTOMER SERVICE-2”]
[“MARKETING-3”] [“OPERATIONS-4”] [“FINANCE-5”]
[“LEGAL-6”] [“IT-7”] [“ENGINEERING-8”]
[“PRODUCT-9”] [“BUSINESS INTELLIGENCE-10”]
[“MANUFACTURING-11”] [“PUBLIC RELATIONS-12”]
[“OTHER-13”]

6. I am satisfied with my opportunities for

professional growth.
a) Strongly Disagree
b) Disagree
c) Neutral/Neither agree nor disagree
d) Agree
 e) Strongly Agree

[“STRONGLY DISAGREE-1”] [“DISAGREE-2”]

[“NEUTRAL/NEITHER AGREE NOR DISAGREE-3”]
[“AGREE-4”] [“STRONGLY AGREE-5”]

7. I am pleased with the career advancement

opportunities available to me.
a) Strongly Disagree
b) Disagree
c) Neutral/Neither agree nor disagree
d) Agree
e) Strongly Agree

[“STRONGLY DISAGREE-1”] [“DISAGREE-2”]

[“NEUTRAL/NEITHER AGREE NOR DISAGREE-3”]
[“AGREE-4”] [“STRONGLY AGREE-5”]

8. My organization is dedicated to my professional

development.
a) Strongly Disagree
b) Disagree
c) Neutral/Neither agree nor disagree
d) Agree
e) Strongly Agree
[“STRONGLY DISAGREE-1”] [“DISAGREE-2”]
[“NEUTRAL/NEITHER AGREE NOR DISAGREE-3”]
[“AGREE-4”] [“STRONGLY AGREE-5”]

9. I am satisfied with the job-related training my

organization offers.
a) Strongly Disagree
b) Disagree
c) Neutral/Neither agree nor disagree
d) Agree
e) Strongly Agree

10. I am satisfied that I have the opportunities to

apply my talents and expertise.
a) Strongly Disagree
b) Disagree
c) Neutral/Neither agree nor disagree
d) Agree
e) Strongly Agree

[“STRONGLY DISAGREE-1”] [“DISAGREE-2”]

[“NEUTRAL/NEITHER AGREE NOR DISAGREE-3”]
[“AGREE-4”] [“STRONGLY AGREE-5”]

11.I am satisfied with the investment my

 organization makes in training and education.
a) Strongly Agree
b) Disagree
c) Neutral/Neither agree nor disagree
d) Agree
e) Strongly Agree

[“STRONGLY DISAGREE-1”] [“DISAGREE-2”]

[“NEUTRAL/NEITHER AGREE NOR DISAGREE-3”]
[“AGREE-4”] [“STRONGLY AGREE-5”]
12. I am Inspired to meet my goals at my work.
a) Strongly Disagree
b) Disagree
c) Neutral/Neither agree nor disagree
d) Agree
e) Strongly Agree

[“STRONGLY DISAGREE-1”] [“DISAGREE-2”]

[“NEUTRAL/NEITHER AGREE NOR DISAGREE-3”]
[“AGREE-4”] [“STRONGLY AGREE-5”]

13. I get excited about going to my work.

a) Strongly Disagree
b) Disagree
c) Neutral/Neither agree nor disagree
d) Agree
 e) Strongly Agree

[“STRONGLY DISAGREE-1”] [“DISAGREE-2”]

[“NEUTRAL/NEITHER AGREE NOR DISAGREE-3”]
[“AGREE-4”] [“STRONGLY AGREE-5”]

14. I am so often so involved in my work that the

day goes by very quickly.
a) Strongly Disagree
b) Disagree
c) Neutral/Neither agree nor disagree
d) Agree
e) Strongly Agree

[“STRONGLY DISAGREE-1”] [“DISAGREE-2”]

[“NEUTRAL/NEITHER AGREE NOR DISAGREE-3”]
[“AGREE-4”] [“STRONGLY AGREE-5”]

15. I am determined to give my best effort at work

each day

1 2 3 4 5
    

[“1-1”] [“2-2”] [“3-3”] [“4-4”] [“5-5”]

 16. In my organization, employees adapt quickly to
difficult situations.
a) Strongly Disagree
b) Disagree
c) Neutral/Neither agree nor disagree
d) Agree
e) Strongly Agree

[“STRONGLY DISAGREE-1”] [“DISAGREE-2”]

[“NEUTRAL/NEITHER AGREE NOR DISAGREE-3”]
[“AGREE-4”] [“STRONGLY AGREE-5”]
17. Employees here always keep going when the
going gets tough.
a) Strongly Disagree
b) Disagree
c) Neutral/Neither agree nor disagree
d) Agree
e) Strongly Agree

[“STRONGLY DISAGREE-1”] [“DISAGREE-2”]

[“NEUTRAL/NEITHER AGREE NOR DISAGREE-3”]
[“AGREE-4”] [“STRONGLY AGREE-5”]

18. Employees proactively identify future

challenges and opportunities.
a) Strongly Disagree
 b) Disagree
c) Neutral/Neither agree nor disagree
d) Agree
e) Strongly Agree

[“STRONGLY DISAGREE-1”] [“DISAGREE-2”]

[“NEUTRAL/NEITHER AGREE NOR DISAGREE-3”]
[“AGREE-4”] [“STRONGLY AGREE-5”]

19. Employees in my organization take the initiative

to help other employees when the need arises.
a) Strongly Disagree
b) Disagree
c) Neutral/Neither agree nor disagree
d) Agree
e) Strongly Agree

[“STRONGLY DISAGREE-1”] [“DISAGREE-2”]

[“NEUTRAL/NEITHER AGREE NOR DISAGREE-3”]
[“AGREE-4”] [“STRONGLY AGREE-5”]

20. Employees here are willing to take on new tasks

as needed.
a) Strongly Disagree
b) Disagree
 c) Neutral/Neither agree nor disagree
d) Agree
e) Strongly Disagree

[“STRONGLY DISAGREE-1”] [“DISAGREE-2”]

[“NEUTRAL/NEITHER AGREE NOR DISAGREE-3”]
[“AGREE-4”] [“STRONGLY AGREE-5”]

TABULATION
The Data we have collected is being recorded in the table given below as:-

 Figure 1 Table without Value Label

 As below you can see the picture the values are assigned as:
figures with value tables
 EDITING OF DATA
a) Editing SPSS data is Win Cross provides a convenient data grid for editing SPSS data files.

b) The SPSS data grid opens automatically when an SPSS data file is opened.

c) The data grid has two views of the data, the Data tab view of the actual data and the
Variables tab view of the data structure.

d) Initially, the data file is opened to the Data tab.

1) Data tab - The Data tab displays the actual data values and lets you:

 Change data values

 Cut, copy, paste and delete data values

 Undo/Redo or Discard all changes

 Add, insert and delete records

 Sort records by variable values

 Add, insert and delete variables

1) Variables tab- The Variables tab displays the data file structure, including: the Variable Name,
Label, Code Values and Value Labels, Type (String or Number), Field Width, Field Decimals,
Field Format (Alphanumeric, Numeric, Currency, Date, etc.), Export Width, Export Decimals,
Export Format (Alphanumeric, Numeric, Currency, Date, etc.) and View Width.
The Variables tab lets you The following options:-
 Cut, copy, paste and delete variable attribute values
 Undo/Redo or Discard all changes
 Add, insert and delete variables

ANALYSIS OF DATA & FINDINGS SUMMARY

1) ANALYSIS OF DATA:-
a) The process of evaluating data using analytical and logical reasoning to
examine each component of the data provided.
b) This form of analysis is just one of the many steps that must be completed
when conducting a research experiment.
c) Data from various sources is gathered, reviewed, and then analyzed to
form some sort of finding or conclusion.
d) There are a variety of specific data analysis method, some of which
include data mining, text analytics, business intelligence, and data
visualizations.
DESCRIPTIVE STATISTICS
a) Descriptive statistics is the term given to the analysis of data that helps describe, show
or summarize data in a meaningful way such that, for example, patterns might emerge
from the data.
b) Descriptive statistics do not, however, allow us to make conclusions beyond the data
we have analyzed or reach conclusions regarding any hypotheses we might have
made. They are simply a way to describe our data.
52
c) Descriptive statistics are very important because if we simply presented our raw data
it would be hard to visualize what the data was showing, especially if there was a lot
of it.
d) Descriptive statistics therefore enables us to present the data in a more meaningful
way, which allows simpler interpretation of the data.
e) For example, if we had the results of 100 pieces of students' coursework, we may be
interested in the overall performance of those students.
f) We would also be interested in the distribution or spread of the marks. Descriptive
statistics allow us to do this. How to properly describe data through statistics and
graphs is an important topic
 FREQUENCY ANALYSIS
a) Frequency is the number of occurrences of a repeating event per unit of time.

b) It is also referred to as temporal frequency, which emphasizes the contrast to spatial

frequency and angular frequency.

c) The period is the duration of time of one cycle in a repeating event, so the period is the
reciprocal of the frequency.

d) For example: if a newborn baby's heart beats at a frequency of 120 times a minute, its
period-the time interval between beats-is half a second (60 seconds divided by 120 beats).

 STEP I – From the RIBBON select ANALYZE and from the drop down select DESCRIPTIVE
STATISTICS and from there click FREQUENCIES.
STEP II – Take variables from all the variables in FREQUENCIES section. Then click OPTIONS
and then click OK.
STEP III – A new OUTPUT window will open.