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MAM Policy

The document is an email from an Microsoft Intune support engineer following up on a service request to check an MAM policy. It provides information on MAM capabilities for managing apps on enrolled and unenrolled devices, including configuring policies to control app startup behavior and protect company data. The support engineer provides their contact details to confirm the status or get additional help with the MAM policy issue.

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Amardeep Kumar
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164 views3 pages

MAM Policy

The document is an email from an Microsoft Intune support engineer following up on a service request to check an MAM policy. It provides information on MAM capabilities for managing apps on enrolled and unenrolled devices, including configuring policies to control app startup behavior and protect company data. The support engineer provides their contact details to confirm the status or get additional help with the MAM policy issue.

Uploaded by

Amardeep Kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Hello Amardeep,

 
Greetings for the day!
 
My name is Abhinav Pandya and I am an Support engineer with ‘Microsoft Intune’ team. I am
writing to follow up on SR- 32543547.
  
Issue: MAM Policy need to check.
 
As per the discussion on the call, we found that User want to know about MAM policy.
 
Action Plan: We observed that the users can use the MAM allows you to manage and protect
your organization's data within an application. Many productivity apps, such as the Microsoft
Office apps, can be managed by Intune MAM. See the official list of Microsoft Intune protected
apps available for public use.
 

Intune MAM supports two configurations:

 Intune MDM + MAM: IT administrators can manage apps using MAM on devices
that are enrolled with Intune mobile device management (MDM). To manage apps
using MDM + MAM, customers should use Intune in the Microsoft Endpoint
Manager admin center.
 Unenrolled devices with MAM managed applications: IT administrators can manage
org data and accounts in apps using MAM on unenrolled devices or devices
enrolled with third-party EMM providers. To manage apps using MAM, customers
should use Intune in the Microsoft Endpoint Manager admin center. For more
information about BYOD and Microsoft's EMS, see Technology decisions for
enabling BYOD with Microsoft Enterprise Mobility + Security (EMS).

App management capabilities by platform

Intune offers a range of capabilities to help you get the apps you need on the devices you want
to run them on. The following table provides a summary of app management capabilities.

App Management Capability Android/Android


Enterprise
Add and assign apps to devices and users Yes
Assign apps to devices not enrolled with Intune Yes
Use app configuration policies to control the startup behavior of apps Yes
Use mobile app provisioning policies to renew expired apps No
Protect company data in apps with app protection policies Yes
Remove only corporate data from an installed app (app selective wipe) Yes
Monitor app assignments Yes
Assign and track volume-purchased apps from an app store No
Mandatory install of apps on devices (required) 2 Yes
Optional installation on devices from the Company Portal (available Yes 3
installation)
App Management Capability Android/Android
Enterprise
Install shortcut to an app on the web (web link) Yes 4
In-house (line-of-business) apps Yes 5
Apps from a store Yes
Update apps Yes
1 Consider using Windows Information Protection to protect apps on devices that run Windows
10/11.
2 Applies to devices managed by Intune only.
3 Intune supports available apps from Managed Google Play store on Android Enterprise devices.
4 Intune does not provide installing a shortcut to an app as a web link on standard Android
Enterprise devices. However, Web link support is provided for multi-app dedicated Android
Enterprise devices.
5 LOB for AE are supported, but the apps need to be published privately to Managed Play.

 What is app management in Microsoft Intune? | Microsoft Docs


Frequently asked questions about MAM and app protection | Microsoft Docs

After all these actions are taken, please confirm the status.
 
 
You can also reach me on the following contact details, either send me an e-mail or call me
directly on the phone number. I will be more than happy to help you.  
  
Your patience and understanding is highly appreciated. Thank you for choosing Microsoft
Professional Support and for your continued trust on our products and services.

Best Regards,

Abhinav Pandya
Microsoft 365 Support Engineer
Email Address – [email protected]
Working Hours : Monday to Friday: 08:30 AM UTC – 06:00 PM UTC
My Technical Lead: Mithlesh Sharma | Email: [email protected]
My Team Manager: Vishal Agarwal | [email protected]

My Technical Advisor: Haleema Sadiya | Email: [email protected]

In order to have a consistent support experience, we recommend that you REPLY ALL when
responding to this message.
Alternatively you can also send an email to [email protected] which is our
24*7 alias for a callback request.
 

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