3 PDF
3 PDF
3 PDF
www.emeraldinsight.com/1751-1348.htm
Abstract
Purpose – By revisiting the agency theory literature, this paper aims to both incrementally advance
historical viewpoints and reveal four prominent influences on agency theory: Weber and Simon, The
Great Depression, Cooperation and the Chicago School. This is critical given that understanding the
history behind the authors’ major theoretical lenses is fundamental to using these theories to explain
various phenomena.
Design/methodology/approach – Drawing on a plethora of archival sources and following the
influence-mapping approach used by other management history scholars, this manuscript synthesizes
historical accounts and archival information to provide a clearer picture of the major historical
influences in the formation of agency theory.
Findings – We shed light on four areas related to management history that helped propel agency
theory. Whereas past scholarship has not recognised them as influencers, we find and show how the
industrial revolution, unionization, the stock exchange and other management approaches all played a
role in the development of agency theory’s core tenants.
Originality/value – We extend upon the influential people and events that shaped agency theory,
thus providing a fuller understanding of the theory’s usefulness. Moreover, we fill in gaps enabling
scholars to better understand the context in which the core tenants of agency theory were developed.
Keywords Agency theory, Adolf Berle, Chester Barnard, Herbert Simon, Mary Follett, Max Weber
Paper type Conceptual paper
Introduction
The question of when and how agency theory was formalized is intriguing. The answer
could provide a much stronger understanding of the context, limits and practicality of
the theory. Accordingly, in this paper, we track the emergence of agency theory across Journal of Management History
Vol. 22 No. 4, 2016
pp. 437-449
The authors would like to acknowledge the helpful comments and feedback received from Art © Emerald Group Publishing Limited
1751-1348
Bedeian, Jean McGuire and Patrick Murphy on earlier versions of this manuscript. DOI 10.1108/JMH-06-2016-0028
JMH a century of business scholars and business events, showing how the apparent inability
22,4 of both management practitioners and scholars to address the problem of managerial
agency, despite some obvious attempts, encouraged development of this now seminal
theory (Berle and Means, 1932; Fama and Jensen, 1983; Jensen and Meckling, 1976). This
problem was famously highlighted by Smith (1776) in his seminal work, The Wealth of
Nations, which posited how the emergence and increasing prevalence of the joint stock
438 company created a dangerous gulf between owners and managers. More specifically,
Smith (1776, pp. 574-575) noted:
The directors of such companies … being the managers rather of other people’s money than of
their own, it cannot well be expected that they should watch over it with the same anxious
vigilance with which the partners in a private company frequently watch over their own …
Negligence and profusion, therefore, must always prevail, more or less, in the management of
the affairs of such a company.
In identifying the relationship between owners and managers as a critical and central
dynamic of the emerging free enterprise system, Smith understood that agency conflicts
threatened negative economic and organizational outcomes. By contrast, modern
agency theory posits “principal-agent relationships should reflect efficient organization
of information and risk-bearing costs” (Eisenhardt, 1989, p. 59). These differences
between Smith’s initial perceptions and recent hypotheses are clearly significant, given
agency theory’s prominence not only among strategy and corporate governance
scholars but also by scholars in accounting, finance, operations management,
information systems and economics (Bahli and Rivard, 2003; Crutchley and Hansen,
1989; Logan, 2000; Noreen, 1988; Ross, 1973). Given modern agency theory consists of a
multitude of diverse users, many of whom may possess a general lack of critical
historical understanding, understanding of agency theory’s historical context is
overdue and much needed.
As scholars seek ways to deepen our understanding of agency theory, an enriched
contextual and conceptual history is needed to specify the conditions under which the
development of the theory was forged. Such an account identifies the bedrock of agency
theory and offers scholars additional perspectives on its application. Therefore, this
paper proceeds as follows. First, we further explore some of the underpinnings already
noted, adding in additional information and context. Second, we enhance this
conversation by incorporating new historical developments and individuals, which had
great influence on this development. Third, we discuss the impact and implications of
these events. Last, we synthesize the points examined and offer not just directions for
future research but also words of caution for agency scholars as they continue their
research.
Conceptual underpinnings
Weber and Simon
One of the most significant contributions to the development of agency theory emerged
from the work of Max Weber, the great German sociologist. Weber’s (1947) work on
bureaucracy, in particular, represents an important attempt to contend with the agency
JMH
The
22,4 Industrial
Revoluon
The Stock
Market
Organized
Labor &
440 Gompers Unions
Scienfic
Taylor et al. &
Mgmt.
Gilbreths
Under - pinnings
Weber &
Simon
Agency
The Great
Depression Theory
Berle &
Means
Cooperaon
Barnard
& Folle
The
Hawthorne
Studies
Mayo &
Roethlisberger
Chicago
School
problem. In his work, Weber describes an ideal type of bureaucracy where individuals
are rational, and rules and preferences are clearly understood and respected. Although
Weber discusses several types of authority, we focus on his discussions of formal
authority, given that formal authority is the basis of contracts (especially legal
contracts) in agency theory. For Weber, the basis of bureaucracy is that one party can
make a legal claim to perform certain activities. These claims are defined rationally and
(or) expediently. The ability of one party to enter into the relationship is of their own
choice as well as the fact that their continual membership in the organization is based on
following the rules that have been set. Yet, the willingness of the follower to adhere to
rules is based on the leader’s position; in essence, the follower respects the position, not
the leader.
In Weber’s ideal of the bureaucracy, the agency problem, if it does not entirely
disappear, is no longer a pressing issue. A leader’s capacity to enforce expectations
comes from law. A leader can also make use of technical rules, or use of other
jurisdictions, to ensure enforcement of what the principal may demand from the agent.
In addition, the contract to work in this case is clear and preferences are well-defined. Yet Agency
at the same time, the agent is able to leverage their skills to carry on work that the theory
principal is unwilling or unable to do. However, the ability of the agent to exercise their
own interests is limited, as contractual obligations and enforcement mechanisms are
clear.
It is clear that in the real world, bureaucracy does not work in this fashion. One of the
earliest critics of bureaucracy came from the eminent sociologist Robert Merton. Merton 441
(1940) argued that bureaucracy was problematic because it separated individuals from
their personality. A more prominent challenge came from the future Nobel Laureate in
economics, Herbert Simon. Simon was a political scientist, sociologist, psychologist and
computer scientist. Simon’s (1965) work on organizations provided a seminal
contribution to the field of management in providing an intellectual rationale as to why
management mattered. Modern economics assumes that all prices are known;
individuals are rational and have all knowledge. Simon (1965) posits that individuals are
boundedly rational (i.e. their rationality is limited given information asymmetry,
cognitive ability, time, etc.), yet prior scholars failed to note or fully explore the difficulty
bounded rationality poses for organizations. Seen from this perspective, managerial
orders may not be understood as individuals are boundedly rational. Hence, agency
problems may emerge not from the underhandedness of the agent (or principal) but as a
natural result of poor communications. Managerial incentive systems will also be of
limited benefit as principals may struggle to understand the proper incentives needed to
ensure adequate contributions. As people satisfice (i.e. settle for a satisfactory solution
in the absence of an optimal one; Simon, 1965), they may not spend adequate time and
energy to find out what incentives agents may wish. Given bounded rationality, then,
both enforcement mechanisms and which contributions are needed remain vague.
Discussion
Understanding the context by which history shaped agency theory is critical. Theories
are the products of the theorists who create them, so inevitably the life experiences of the
theorist impact on the development of the theory (Muldoon et al., 2013). Understanding
these influences thus enable us to better understand the theory and its limitations, as
well as to inform future research (Muldoon et al., 2013). Unfortunately, despite the
importance of theory to the management literature, scholars typically do not pay
sufficient attention to the circumstances of how theory emerges.
The early work of Berle and Means (1932) still continues to influence the ongoing
debate in agency theory (viz., the focus on the separation of ownership and management
and the inability of owners to fully protect their property rights). This is a rather
remarkable development given that scholars have struggled to find relationships
between agency problems and corporate performance. This myopia has been to the
disadvantage of the theory. Some scholars have begun to unearth the various other
problems that arise from the separation of ownership and management. Mills (1990) and
Mitchell and Meacheam (2011) expand on the literature by presenting unique
principal-agent relationships. Accordingly, there is a potentially long list of conflicts
that may emerge between principal-principal and other stakeholders in the firm.
Scholars have also neglected to thoroughly investigate honest incompetence, another
principal problem (Hendry, 2002), perhaps because prior agency dialogues have focused
primarily on enforcement of property rights and causes of conflict. Whereas the 2008 US Agency
economic downturn is widely attributed to dishonest behaviour, perhaps elements of theory
honest incompetence were also to blame. As the contemporary landscape continues to
emerge, scholarly investigation must also continue to evolve. It is the burden of scholars
to objectively investigate all aspects of agency phenomena. No longer can scholars (and
the media) continue to assume criminality via incompetent monitoring by owners and
government (Ferrell and Fraedrich, 2014); honest incompetence must also be considered 445
(n.b., it is a plausible theory that surrounding honest incompetence lacks explanatory
power). The recent financial meltdown of 2008 was viewed from the prism of dishonesty
rather than potentially honest incompetence.
However, this is not to say that both honest incompetence and ownership issues are
not in line with one another. For instance, in an interview with the Wall Street Journal,
Aubrey McClendon, head of Chesapeake Energy, proposed that the recent credit crisis
would not have been as severe or as prolonged had C-level executives from Citibank and
other financial institutions been required to purchase a percentage of each
mortgage-backed security they acquired (Schwartzel, 2012). Unfortunately, this
statement is different from what agency theory assumes. Namely, agents do not have
stock or some tie to the firm, and this makes them more prone to risk, rather than less
prone. This demonstration of moral hazard (viz., increased risk assumption when the
cost of the risk is devoid of the individual making the decision) is perhaps focal to the
issue. If the moral hazard argument stands, agency theory’s presumption of agent
risk-aversion is either incorrect or even more complicated than expected. Regardless,
there is one unifying truth most scholars agree on: regardless of opportunism or
incompetence, a principal’s inability to enforce property rights creates problems that
negatively impact the firm.
Additionally, Berle ignored the different types of principals, choosing to focus more
on property rights, perhaps so he could stress the need for government intervention to
promote the solidarity of the technocratic elite. Regardless, Berle’s more narrow focus
neglected one important consideration: the complexity of the relationships among
principals. His analysis mistakenly assumed that the great concentration of wealth
eliminated competition between the plutocrats. Even despite the emergence of a
principal-principal stream of agency research (Young et al., 2008), there is still a need for
further integration and exploration of the agency question. More specifically, in this
situation would one expect increased or decreased monitoring of the agent, and is there
a role to be played by the agent in balancing both? These questions continue to exist and
remain rather unexplained. An issue in agency is that the theory, for the most part, has
not wholly considered the role of personality (Stigler and Becker, 1977). One particular
reason is that modern economics (in exception to behavioural economists) downplays
the role of personality influencing exchange issues. The agency argument is one of
situations in that agents and principals are in different situations and these different
situations promote different behaviours and wishes. Thus, the emphasis of economics in
agency theory has potentially ignored psychological factors such as mood, affect,
emotion and personality (Caplan, 2003). Such psychological factors come into play when
considering the complexities of familial ties in a family business. Yet, personality
psychology has gone far beyond the situational argument in that personality matters a
great deal in behaviour. The work of Chatterjee and Hambrick (2007) on narcissistic
CEOs illustrates this trend, although more work is needed on this issue. It could be that
JMH agents and principals signal to each other explaining exactly what the other wants
22,4 which may lower agency costs as both sides may have an agreement. This arrangement
transcends basic contractual issues paramount to agency theory.
Despite the obvious issues with principal-agent problems, another particular
limitation with the agency theory is that the focus has been on market-dominated
corporations working in the free-market and/or in the USA. The agency problem may
446 not be as acute in family-dominated firms, as the family may have strong enforcement
mechanisms at their control (Lane et al., 1998). At the same time, these authors point out
that families may not be willing to use their enforcement. The basis of this argument
comes from the “Bad Child Theory” that was proposed by the Chicago economists
Becker and Lewis (1974). They argued that incentives exist to provide even for bad
children. This sense of altruism is commonplace in families and as there is no
punishment, problems still exist in terms of performance. This outcome reflects the US
domination of the field. Nevertheless, in spite of this issue, there is considerable debate
whether the agency problem actually leads to lower outcomes for organizations. This
may bolster the arguments from the Chicago School of agency theory that the market is
able to address failures of organization or that the problems are much more subtle and
difficult to track than scholars have thought. Or that despite the fact that the market
may lower the costs associated with agency, those costs never go away and certain
issues remain with the agent that never disappear, including market rise as well as
honest incompetence.
Lastly, while some scholars have made important headway in addressing some
concerns with the agency theory (Bendickson et al., 2016; Cuevas-Rodríguez et al., 2012),
we also attempt to contribute to the literature by enhancing these claims from a more
historical viewpoint. Incorporation of this historical context promotes understanding,
presents a more comprehensive account of the underpinnings and draws attention to
some additional problems of agency theory based on the past. Hayek (1988, p. 76)
famously posited that economics should “demonstrate to men how little they really
know about what they imagine they can design”. With this in mind and given any theory
requires periodic revision to maintain relevance, we hope that by highlighting the
antecedents and underpinnings of agency theory, scholars will be better able to
understand its own future. Moreover, by reviewing the history, we were able to uncover
shortcomings of the theory and shed light on various areas issues due to the evolving
nature of society and business.
References
Anderson, E. (1985), “The salesperson as outside agent of employee: a transaction cost analysis”,
Marketing Science, Vol. 4 No. 3, pp. 234-254.
Bahli, B. and Rivard, S. (2003), “The information technology outsourcing risk: a transaction cost
and agency theory-based perspective”, Journal of Information Technology, Vol. 18 No. 3,
pp. 211-221.
Barnard, C. (1938), The Functions of the Executive, Harvard University Press, Cambridge, MA.
Becker, G.S. and Lewis, H.G. (1974), “Interaction between quantity and quality of children”, The
Journal of Political Economy, Vol. 81 No. 2, pp. S279-S288.
Bedeian, A.G. and Wren, D.A. (2001), “Most influential management books of the 20 the century”,
Organizational Dynamics, Vol. 29 No. 3, pp. 221-225.
Bendickson, J., Muldoon, J., Liguori, E.W. and Davis, P.E. (2016), “Agency theory: the times, they Agency
are a changing”, Management Decision, Vol. 54 No. 1, pp. 174-193.
theory
Bergen, M., Dutta, S. and Walker, O.C., Jr. (1992), “Agency relationships in marketing: a review of
the implications and applications of agency and related theories”, Journal of Marketing,
Vol. 56 No. 3, p. 1.
Berle, A.A. and Means, G.C. (1932), The Modern Corporation and Private Property, Harcourt,
Brace & World, New York. 447
Brinkley, A. (1996), The End of Reform, Oxford University Press, New York, NY.
Burnham, J. (1941), The Managerial Revolution: What is Happening in the World, John Day, New
York, NY.
Caplan, B. (2003), “Stigler–Becker versus Myers–Briggs: why preference-based explanations are
scientifically meaningful and empirically important”, Journal of Economic Behavior &
Organization, Vol. 50 No. 4, pp. 391-405.
Chatterjee, A. and Hambrick, D.C. (2007), “It’s all about me: narcissistic chief executive officers and
their effects on company strategy and performance”, Administrative Science Quarterly,
Vol. 52 No. 3, pp. 351-386.
Cochran, P.L., Wood, R.A. and Jones, T.B. (1985), “The composition of boards of directors and
incidence of golden parachutes”, Academy of Management Journal, Vol. 28 No. 3,
pp. 664-671.
Crutchley, C.E. and Hansen, R.S. (1989), “A test of the agency theory of managerial ownership,
corporate leverage, and corporate dividends”, Financial Management, Vol. 18 No. 4,
pp. 36-46.
Cuevas-Rodríguez, G., Gomez-Mejia, L.R. and Wiseman, R.M. (2012), “Has agency theory run its
course?: making the theory more flexible to inform the management of reward systems”,
Corporate Governance: An International Review, Vol. 20 No. 6, pp. 526-546.
Dalton, D.R., Hitt, M.A., Certo, S.T. and Dalton, C.M. (2007), “Chapter 1: the fundamental agency
problem and its mitigation”, in Walsh, J.F. and Brief, A.P. (Eds), Academy of Management
Annals, Vol. 1, Erlbaum, New York, NY, pp. 1-64.
Eisenhardt, K.M. (1985), “Control: organizational and economic approaches”, Management
Science, Vol. 31, pp. 134-149.
Eisenhardt, K.M. (1989), “Agency theory: an assessment and review”, Academy of Management
Review, Vol. 14, pp. 57-74.
Fama, E.F. (1980), “Agency problems and the theory of the firm”, Journal of Political Economy,
Vol. 88, pp. 288-307.
Fama, E.F. and Jensen, M.C. (1983), “Separation of ownership and control”, Journal of Law and
Economics, Vol. 26, pp. 301-325.
Ferrell, O.C. and Fraedrich, J. (2014), Business Ethics: Ethical Decision Making & Cases, Cengage
Learning.
Follett, M.P. (1924), Creative Experience, Peter Smith, New York, NY.
Follett, M.P. (1998), The New State: Group Organization the Solution of Popular Government -
Mary Parker Follett, The Pennsylvania State University Press, University Park, PA.
Friedman, M. and Schwarz, A.J. (1963), A Monetary History of the United States 1867-1960,
Princeton University Press, Princeton, NJ.
Gabor, A. (2000), The Capitalist Philosophers: The Geniuses of Modern Business–Their Lives,
Times, and Ideas, Times Books, New York, NY.
Garraty, J.A. (1987), The Great Depression, Anchor, New York, NY.
JMH Hayek, F.A. (1988), “Hayek’s transformation”, History of Political Economy, Vol. 20 No. 4,
pp. 513-541.
22,4
Hendry, J. (2002), “The principal’s other problems: honest incompetence and the specification of
objectives”, Academy of Management Review, Vol. 27 No. 1, pp. 98-113.
Homans, G.C. (1984), Coming to My Senses: The Autobiography of a Social Scientist, Transaction
Books, New Brunswick, NJ.
448 Jensen, M.C. and Meckling, W.H. (1976), “Theory of the firm: managerial behavior, agency costs
and ownership structure”, Journal Financial Economics, Vol. 3, pp. 305-360.
Jiang, H.J., Lockee, C. and Fraser, I. (2012), “Enhancing board oversight on quality of hospital care:
an agency theory perspective”, Health Care Management Review, Vol. 37 No. 2, pp. 144-153.
Kindleberger, C.P. (1986), The World in Depression, University of California Press, Berkley, CA.
Lan, L.L. and Heracleous, L. (2010), “Rethinking agency theory: the view from law”, Academy of
Management Review, Vol. 35 No. 2, pp. 294-314.
Lane, P.J., Cannella, A.A. and Lubatkin, M.H. (1998), “Agency problems as antecedents to
unrelated mergers and diversification: Amihud and Lev reconsidered”, Strategic
Management Journal, Vol. 19, pp. 555-578.
Logan, M.S. (2000), “Using agency theory to design successful outsourcing relationships”, The
International Journal of Logistics Management, Vol. 11 No. 2, pp. 21-32.
Mahoney, J.T. (2005), Economic Foundations of Strategy, Sage Publications, Thousand Oaks, CA.
Merton, R.K. (1940), “Bureaucratic structure and personality”, Social Forces, Vol. 18, pp. 560-568.
Mills, P.K. (1990), “On the quality of services in encounters: an agency perspective”, Journal of
Business Research, Vol. 20, pp. 31-41.
Mitchell, R. and Meacheam, D. (2011), “Knowledge worker control: understanding via principal
and agency theory”, The Learning Organization, Vol. 18 No. 2, pp. 149-160.
Muldoon, J., Liguori, E.W. and Bendickson, J. (2013), “Sailing away: the influences on and
motivations of George Caspar Homans”, Journal of Management History, Vol. 19 No. 2,
pp. 148-166.
Noreen, E. (1988), “The economics of ethics: a new perspective on agency theory”, Accounting,
Organizations and Society, Vol. 13 No. 4, pp. 359-369.
Reichelstein, S. (1992), “Constructing incentive schemes for government contracts: an application
of agency theory”, The Accounting Review, Vol. 67 No. 4, pp. 712-731.
Ross, S.A. (1973), “The economic theory of agency: the principal’s problem”, The American
Economic Review, Vol. 63 No. 2, pp. 134-139.
Schlesinger, A.M. (1958), The Crisis of the Old Order, Houghton Mifflin, Boston, MA.
Schlesinger, A.M. (1959), The Coming of the New Deal, Houghton Mifflin, Boston, MA.
Schwartzel, E. (2012), “Chesapeake strips CEO of chairmanship”, Pittsburgh Post Gazette, 12 May,
available at: www.post-gazette.com/stories/business/news/chesapeake-strips-ceo-of-
chairmanship-634008/?print⫽1
Schwarz, C. (2015), “A review of management history from 2010-2014 utilizing a thematic analysis
approach”, Journal of Management History, Vol. 21 No. 4, pp. 494-504.
Schwarz, J.A. (1987), Adolf A. Berle and the Vision of an American Era, The Free Press, New York,
NY.
Simon, H.A. (1965), Administrative Behavior, Vol. 4, Free Press, New York, NY.
Singh, H. and Harianto, F. (1989), “Management-board relationships, takeover risk, and the
adoption of golden parachutes”, Academy of Management Journal, Vol. 32 No. 1, pp. 7-24.
Smith, A. (1776), An Inquiry into the Wealth Of Nations, Strahan and Cadell, London. Agency
Stigler, G.J. and Becker, G.S. (1977), “De gustibus non est disputandum”, The American Economic theory
Review, Vol. 67 No. 2, pp. 76-90.
Tsai, W., Hung, J., Kuo, Y. and Kuo, L. (2006), “CEO tenure in Taiwanese family and nonfamily
firms: an agency theory perspective”, Family Business Review, Vol. 19 No. 1, pp. 11-28.
Weber, M. (1947), The Theory of Social and Economic Organization, Macmillian Publishing
Company, London. 449
Whyte, W.F. (1969), Organizational Behavior: Theory and Application, RD Irwin, Chicago, IL.
Wren, D.A. and Bedeian, A.G. (2009), The Evolution of Management Thought, 6th ed., Wiley, New
York, NY.
Wright, E.O. (2000), “Working-class power, capitalist-class interests, and class compromise”,
American Journal of Sociology, Vol. 105 No. 4, pp. 957-1002.
Yergin, D. and Stanislaw, J. (2002), The Commanding Heights: The Battle for the World Economy,
Free Press, New York, NY.
Young, M.N., Peng, M.W., Ahlstrom, D., Bruton, G.D. and Jiang, Y. (2008), “Corporate governance
in emerging economies: a review of the principal–principal perspective”, Journal of
Management Studies, Vol. 45 No. 1, pp. 196-220.
For instructions on how to order reprints of this article, please visit our website:
www.emeraldgrouppublishing.com/licensing/reprints.htm
Or contact us for further details: [email protected]
Reproduced with permission of copyright owner. Further
reproduction prohibited without permission.