:‫ جنرال – انواع نامه نگاری‬1 ‫رایتینگ تسک‬

:‫ نیمه رسمی و غیر رسمی‬،‫انواع نامه رسمی‬

‫) و یک مقدمه و یک خاتمه‬Ending( ‫) و آخر‬Greeting( ‫این نامه ها شامل یک عبارت احترامی در اول‬
‫ نامه های‬،‫ نامه های رسمی شامل‬.‫ پاراگراف میانی برای جواب به سواالت نامه است‬3 ‫برای نامه و‬
‫ در نامه های رسمی بعد از عبارت احترامی در آخر کل‬.‫ شکایت نامه ها و یا نامه به مدیر هستند‬،‫اداری‬
‫) در صورت‬Friend( ‫ ولی در نامه های غیر رسمی که معموال کلمه دوست‬.‫اسم شخص نوشته می شود‬
‫) استفاده می شود و تنها اول یا اسم شخص در زیر‬Contractions( ‫ از عبارات مخفف‬،‫سوال وجود دارد‬
.‫ تاریخ یا آدرس درج نمی شود‬،‫ به هیچ عنوان در انتهای نامه‬.‫کلمه احترامی پایانی درج می شود‬

Remember that the examiner is looking for the following things:

 The tone must be appropriate (formal or informal)

 The purpose of the letter must be clear
 You must cover all of the points
 The letter must be well-organized
 You need to use some good (and relevant) vocabulary

:‫کلمات احترامی در انواع نامه نگاری‬

Type of letter beginning Ending
Formal (no name) ,Dear sir or Madam ,Yours faithfully
Formal with surname ,Dear Mr. Smith ,Yours sincerely
Semi-formal (e.g. neighbor) ,Dear John ,Best regards
Informal (a friend) ,Dear Mary See you soon, / Best wishes
All the best

:‫مثال هایی از شروع نامه ها‬

1. Formal letter (complaining to a manager)
I am writing to complain about the unacceptable state of the room I was given, and the unhelpful
attitude of certain members of staff at your hotel.
2. Semi-formal letter (Inviting a neighbor)
My wife and I would like to invite you to a dinner party at our home next Saturday evening.
3. Informal letter (Thanking a friend)
I hope you’re well. I’m just writing to say thanks for letting me stay over at your house while I
was in London last week.
4. Best wishes for a happy new year, filled with health, happiness and success.

IELTS General Writing: formal phrases

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Here are some formal phrases that I've used in previous lessons. See if you can use them in your
own letters:

Beginning the letter by explaining why you are writing:

 I am writing with regard to...

 I am writing to inform you that...
 I am writing to bring to your attention some issues with...

Requesting or suggesting something:

 I have decided that I would like you to...

 I am entitled to ask for...
 I was wondering if it would be possible (for me) to...
 I hope that you will...
 I would like to suggest that...

Ending the letter with a request for action:

 I look forward to receiving your response.

 I await your prompt response.

Informal letter:
 Beginning: Dear + first name
 Friendly greeting: I hope this letter finds you well.
 Contractions: I'm, didn't, couldn't, there's...
 Questions: Do you remember...? Why don't you...?
 Exclamation: ...earlier than I thought it was!
 Linking: Well, Anyway, so, and
 Phrases: had a great time, couldn't have asked for, working flat out, back to normal
 Ending: Hope to see you soon + first name

Formal letter:
 Beginning: Dear Sir or Madam
 No greeting necessary and contractions and exclamation marks (!)
 Normally avoid direct questions: "I would like" instead of "Can I have?"
 Linking: However, Consequently, and, also
 Phrases and vocabulary: with regard to, appliance, it was installed, the following day,
failed to (meaning "didn't"), procedure, he assured me, report the issue, contacted, under
warranty, I am entitled to, replacement, phone me personally
 Ending: I await your prompt response, Yours faithfully + full name

:‫جمالت ابتدایی و انتهایی و پاراگراف های میانی برای انواع نامه‬

I hope ‫ یا‬I am writing to ‫ علت درخواست شما است که بعد از‬،‫ شروع شده‬you ‫ جمله ای که با‬،‫در صورت سوال‬
... ‫… و‬,ask, inform, help, need, offer, complain, recommend ‫قرار میگیرد و با پارافریز و یا عباراتی مثل‬

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 ‫ همراه‬with regard to, present, thank you, bring your attention, make a claim ،‫یا به صورت رسمی تر‬
.‫است‬
‫ نامه رسمی زیاد‬3 ‫ معموال در جواب به درخواست شماره‬I would be extremely grateful, if you could ‫عبارت‬
it would be great to see you ‫ همچنین‬.‫استفاده می شود‬
:‫) و برخی جمالت مهم شروع هر سه پاراگراف در انواع نامه‬...........( ‫آشنایی با انواع جمله شروع و خاتمه‬
You go on vacation for a month and a friend will come and stay in your flat.
I hope you’re well and looking forward to stay at my place. I’m just writing to tell you a few
things that you’ll need to know.
The first thing you’ll need to do is -2. If the, 3. The only other thing to tell you is that - it would
be definitely worth checking out - and don’t forget to go
…………….. Enjoy your stay, and look after the flat!
You missed a flight due to a problem at the airport.
I am writing with regard to a flight that I missed due to a mistake by one of your employees.
1. Two weeks ago I was due to catch a flight to Tehran, where I intended to spend 4 days on
holiday. 2. As a result of the error, I was not allowed to board the flight to and. 3. As the mistake
was caused by your company, I hope that you will compensate me for the cost of the additional
flight, as well as…
……………… I look forward to receiving your response.
Some problem with public transport, write a letter to the project manager in a company.
I am writing to bring to your attention some issues with my local train service.
1. I take the 8 am train from … to …. 2. Passengers are becoming increasingly frustrated. I have
seen several people complain to members of your staff that. 3. I would like to suggest that you
run a more regular service on the (x) to (y) line. Another solution would be to add an extra line
(train).
……………… I hope you will address these concerns as soon as possible.
Local newspaper published an advertisement asking people to help with environment
project.
I am writing with regard to your newspaper advertisement requesting volunteers for local
environment projects.
1. The issue that most concerns me is the increasing amount of litter in the public park. 2. I
would like to suggest a clean-up day… I would be happy to help publicize this…3. we want to
keep our park litter free in the future, more effort will need to be made to … some extra bins
around the park would also be a good idea.
………………. I look forward to receiving your response.
One of your friends has asked you to be a partner in his new business.
I hope you’re well. Thanks for giving me some time to think about your business proposal.
1. First, let me just say that I think it would be a great idea to open a café on the…2. Having said
that I’m going to have… I don’t think it’s the right time for. 3. To be honest, I would struggle to
find enough money to cover… I think it would be impossible for me to commit to this project
………………. Best of luck with the café. I’m sure you’ll make a success of it without me.
You have decided to leave your job. Write a letter to your manager.
I am writing to inform you of my decision to leave Smith industries when my current contract
comes to an end next month.

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1. I have thoroughly enjoyed my two years here. However, I feel…2. Over the course of my 3
years at … not only …. But also…3. I would be extremely grateful, if you could provide me with
………………. Thank you for all of your help and support.
You have changed your new home and you intend to inform your friend.
I’m just writing to let you know that I’ve moved house.
1. As you know… 2. Our new house isn’t be ideal. 3. If you ever fancy a trip to London,…
………………. Keep in touch
You went on a trip with a friend and took some photos.
I hope you’ve recovered from trip, and I hope you enjoyed it as much as I did!
1. I’m just writing to ask whether you could send me a copy of the photo you took of… 2. The
reason I’m … 3. I did take a fantastic picture of the sunset, but
It would be grate, if you could email a copy to me, if you have it.
On a recent holiday you lost a valuable item. Write a letter to travel insurance.
I am writing to make an insurance claim for an item that I lost while on holiday last week.
1. The item is... 2. I believe that I must have left this item on the beach in front of… 3. I took out
comprehensive travel insurance with your company, and my contract states that all lost items are
covered. I would therefore ask that you review the attached information regarding the estimated
value of the watch and that you process my claim as quickly as possible.
……………….. Please let me know, if you require any further information.
There is a problem in the road. Write a letter to your local councilor.
I’m writing to bring to your attention a road maintenance issue just outside my house on N road.
1. My name is paul jones. I have been resident at no 20 N street for over 10 years and I have
never reason to complain to the council before. 2. Recently,… 3. I have called the council offices
on several occasions to repeat the proble, but still nothing has been done. I would like to request
that you..…………… I look forward to the problem being resolved.
One of your friends recently had a birthday celebration, and you missed it.
I hope you’re well and that you had a fantastic time on your birthday.
1. I’m so sorry that I wasn’t there to celebrate with you, and for… 2. The truth is that I’ve been
under a lot of stress at work recently. It was in danger of losing my gob if I didn’t meet a sales
target, so …. This is why I couldn’t be at your party, and why I didn’t call to tell you I wouldn’t
be there. 3. I really hope you’ll forgive me for being thoughtless, and ….. I hope you’ll let me
make it up to you.
You are looking for rented accommodation. Write a letter to a property agent.
I am writing to ask for your help finding accommodation in Australia.
1. My name is…, and I am married with two children. A recent promotion at work has led to
immigrate to. 2. Our plan is to find rented accommodation for at least the first year of our stay
in… 3. We would prefer a quiet location within easy commuting distance of city center. The
local schools are an important consideration and we would like to be close to shops and other
amenities. ………..I hope you can help us with our house search, and I look forward to hearing
from you.
You ate a meal at a restaurant and you were very pleased. Write a letter to restaurant
manager.

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I am writing to thank you and your staff for making our celebration meal so special last Friday
evening.
1. I made a booking for 10 people at very short notice on Friday, and you managed to find us a
table. We could not have chosen a better restaurant. 2. We were celebrating our university
graduation. The ceremony had taken place, and my friends and I were all so delighted. 3. As well
as we walked into the restaurant, we knew that we were in good hands. Your waiters were
extremely friendly and the food was delicious.
………………… all of us would like to thank you for giving us such memorable evening.
Your local council is considering closing a sport center.
I am writing with regard to the proposed closure of the town’s sports and leisure center.
1. First, I would like to stress how important the center is for my own family. We use the gym on
a daily basis, and. 2. I also believe that the leisure center is an integral part of local community. It
is where people go to do exercise, play sports, take part in group activities, and to socialize and
make friends. It is really a social hub in the town. 3. If you do close the sport center, the local
residents will lose a valuable facility.………………… I hope that you will take these concerns
into consideration before making a decision.
You had arranged to meet a friend next week, but you will not be able to go.
I’m just writing to inform you that I won’t be able to meet you next week.
………………… I really hope you’ll forgive me for being thoughtless (inconsiderate), and I
hope you’ll let me.
You need a translation of a document into different language. Ask your friend to help you.
I hope you’re well. I’m writing to ask for your help with a document that I need to have
translated into French.
1. As you know, I’ve been given the opportunity to spend a semester at a business school in
Paris. Well, they’ve asked me to provide a translated copy of my degree certificate along with
the original. 2. I’ve been told that I must submit both documents this week in order to secure my
place on the course. 3. Do you think you could do me a big favor and give me it until next week?
It shouldn’t take you long to translate the certificate, and …………………. If you’re able to
help, just let me know when you’d like me to pop round.
You bought a ticket to music concert. You are unable to go and you decide to offer your
ticket to a friend.
I hope you’re well. I’m just writing to offer you a concert ticket that I won’t be able to use.
1. Do you remember that I told you I was going to a gig this Saturday? There is an up-and-
coming singer and guitarist who’s playing at Apolo center. The concert starts at 7 pm, and..
2. The reason why I’m offering you my thicket is that….. And I won’t be back until Monday. 3.
If you’re free at Saturday evening and you’d like to go, just speak to my brother. He’ll be going
to the gig, so you won’t be alone.…………………. I hope you can make it, and that you enjoy
the concert!

Write a letter to the employer to recommend your colleague.

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I am writing to recommend Helen Jones for the position of director of studies at Manchester
school. Having worked closely with Helen for almost five years, I am very pleased to provide
this reference in support of her application.
1. Helen is a highly qualified English teacher who also has significant management experience.
She recently completed a master’s degree in English language teaching. 2. She is a hardworking
and enthusiastic teacher. I believe that her professionalism in the class and her commitment to
her colleagues make her the perfect candidate for this job position. 3. …………………. If you
have any further questions about Helen’s suitability for the post, please do not hesitate to contact
me.
You are not satisfied with the changing rooms in a sport center. Write a letter to the center
manager.
I’m writing to complain about the unacceptable state of the male changing room at the Sprint
Sport complex.
1. I have been using the gym at your center for several years now, and apparently there have not
been maintenance work on facilities in all the time. As a result, paint is peeling off the walls,
floor are cracked, and the windows is too oil. 2. The neglected and shabby state of the room
makes me think that you do not care about your customers. 3. Please address the changing room
issues as a matter of urgency. I suggest that a full refurbishment is required, and you should
consider some important problems. We have tolerated this situation for too long.
You recently buy a new good from a store. But it was work properly. Write a letter to
manager.
I am writing to express my (concern about) dissatisfaction with the tape recorder that I purchased
in your store.
…………. I look forward to hearing from you.
You recently attend in a birthday party. Please write a letter to your friend for invitation.
I’m writing to show my gratitude for your invitation to your birthday party.
…………. I really enjoyed that night. Thanks again for your hospitality.
Your neighbor has complained the noise from your home.
I was very shocked to get your letter saying that noise from my flat has been spoiling your
evening and causing you some distress. I am really sorry about that. So I hope you will accept
my apologies.
………….. So you won’t be disturbed in the evening again, I promise ….. Sorry to have caused
these problems.
You and your family are in rented accommodation and you are not satisfied the furniture.
I am your tenant from flat 3 on R Street. We met each other when I signed the rental agreement
in your office.
…………… looking forward to hearing from you.
You moved to a new home and you want to get a party. You worry the noise may disturb
your neighbor.
I am your new neighbor. I moved in last week. I am planning to hold a party, I will invite all my
friends and relatives. I will order them from the restaurant, food, dessert and drink. I want to be
sure that the noise won’t disturb you.
…………. Looking forward to see you.

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You have recently started work in a new company. Write a letter to your English-speaking
friend.
I hope you and your family well. I’m sorry, I haven’t been in touch recently. I’m writing not to
let you know about my new job.
You have a holiday overseas with your friend and he send you some photos from holiday.
I’m so glad receiving your photos when we were in Malaysia. The photos are so nice and bright.
They remind me unique holiday with you.
……………. I hope you can come and stay with me during next holiday. You can keep in touch
me.
I look forward to seeing you soon.
You have bought a piece of equipment for the kitchen. But it wasn’t worked. Write a letter
to shop manager.
I am writing to express my dissatisfaction with the new microwave that I have purchased from
your store.
……………… I would be grateful, if you refund my money this ……, as well as I …..
You work for a company and you need some time off work.
I am writing to request some unpaid leave next month.
……………… I would be grateful if you could allow me this time (opportunity). These few days
are very important to my parents and whole family, and it would be a way to thank them for all
the support they have given me.
In recent holiday, you have lost a valuable item. Please write a letter to travel insurance
company.
I am writing to inform you that I recently lost my digital camera, while on holiday in Holand.
……………….. I will send you all my policies number. Please let me know, if you require any
further information.
I look forward to hearing from you at earliest convenience.
You have recently order an online item that is unusable. Write a letter to the company.
Two weeks ago, I ordered a cover for my smart phone from your online store. I was excited
when it arrived but very disappointed to find that the product was poorly produced and unusable.
I am hoping you will replace it.
Thank you for giving the matter your attention and I hope to hear your reply soon.
I am taking part time evening course. I have full time hob from …
:‫جمالت مفید برای انشای شماره یک‬
I am writing this letter with regards to the scholarship program to study at London University
which I read in Sunday times on December 1st, 2014.
The party will have finished by midnight and we will not be annoying you anymore.
I’ve rented a flat. I you don’t have this furniture replaced, I will have to move to another place.
I’m used to lying (sitting) on them watching TV. On the day signing the contract, you promised
to send me some new furniture. This has never happened. Indeed, you should have done it before
I express my dissatisfaction.

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I was going to buy this phone from another store, but I had purchased it form your shop. If the
shop assistant had tested the product at your store, the problem would have been recognized. It
should have tested in store.
It was a brand new model of Apple Laptop, silver and 15 screen in size and I had bought just one
month before it got lost. I had been using it for a month when I lost it. I was totally dependent on
that laptop and I used to accomplish all my work and university task by it.
According to my schedule, I would have to meet two businessmen during my… I have made an
appointment with a businessman and this meeting is due to…. Is supposed to take place…
I am writing to express my dissatisfaction with the ……. I bought at your store. I wait your
prompt response (service).
Firstly, I’d like to thank you for the photos you sent me. I hope everything goes well.
Not only this job is well-paid, but also I am fulfilled.
They have been industrious enough to get their profession. If they were not hardworking, they
would not have been such a fame.
Although, they are enjoying a tremendous fame and lucrative business.
I look forward to your positive response (to seeing you on my return, to hearing from you soon)
You must be really excited to move to Sydney. Browsing the internet will also help extend your
vocabulary, but you ought to read books, newspapers and magazines as well. Well I have to get
back to work now. If you need any more advice, don’t hesitate to get in touch.
I’m writing to introduce myself to you. I’m 34 years old and I live in Iran. I work in the…. I
travel to work by bus. I love my job because, as for my hobbies and interests, I enjoy, but I prefer
going, I hate running on treadmill, I absolutely detest gyms, I’m really keen on, apart from sport,
I also like going for a walk with friends at the weekend.

:‫لغات و اصطالحات مهم‬

In advance, collaboration, attend, criteria, industrious, rational determination, prepare, apologize,
demanding job, job satisfactory, enthusiastic teacher, refund, representative, professional life,
entertainer, broke down, stopped working, got out of work, has affected many, cooperation,
collaboration, socializing, opposite sex from early years, has been stolen, I was residing, has
taken, financial loses, it is expected to compensate, scandals.
To entertain, attract, private life, paparazzi, confidential, life style, imitate, politicians, unpaid
leave, adulthood, moreover, golden years, will be participating, undergone, circumstances, care
free, laid back, relaxed, comforting, commitment, happy to lucky, advocate, incident, have not
got, I don’t think you should, I advise you to choose, also you ought to, If I were you, I wouldn’t
enroll in, and another thing you’d better think about is, but I wouldn’t advise you to do this, if
you’ve got the time, I think you should study over a longer period to allow yourself time to
assimilate everything.