ABOUT ME

 I am a talented, ambitious and hardworking individual, with broad skills and e

xperience in inbound holidays for more than 11 years.Furthermore, I am adept
at handling multiple tasks on a daily basis competently and at working well
under pressure.
I am a flexible and experienced insurance administrator with excellent
time management skills. I am a good communicator with proven inter
personal skills and am used to working in a team whilst also being capable
of using own initiative. I am skilled In dealing with problems in a
resourceful manner and negotiating to achieve beneficial agreement. I am
always enthusiastic to learn and undertake new challenges.
Beshoy
Habib
Date of birth: 05/05/1991
WORK EXPERIENCE
Nationality: Egyptian
01/11/2016 – CURRENT – Sharjah, United Arab Emirates
Gender: Male
Supervisor – Inbound Holidays
SATA ( Sharjah Airport Travel Agency)
CONTACT *    Cooperating with clients to determine their needs and advising
them appropriate destination, modes of transportations, travel dates,
costs and accommodations
 Yasmin Plaza , Almereja ,
*    Planning and selling transportations, accommodations, insurance
Sharjah, null and other travel services.
Sharjah, United Arab *    Pass on information from upper management to employees and
Emirates vice versa
*    Use promotional techniques and prepare promotional materials to
 [email protected] sell itinerary tour packages
(+971) 525422170 *    Coordinating with the resident manager in solving out the clients’
 complaints.
Whatsapp Messenger: 00971 *    Deal with occurring travel problems, complaints or refunds.
525422170 *    Prepare and submit performance reports.

01/03/2013 – 01/10/2016 – Dubai, United Arab Emirates

Senior Reservation Executive
Travco LLC, Dubai
*    Hotel Reservations
*    Transfer & excursions arrangement for the clients.
*    Preparing a weekly arrival forecast & reconfirm it with the hotels.
*    Coordinating with the resident manager in solving out the clients’
complaints.
*    Arranging weekly meetings with hotels S&M teams to discuss how
to improve the business.
*    Attending a weekly site inspection for different hotels to learn the
product.
*    Arranging visas for clients when needed.

01/03/2013 – 01/03/2014 – Dubai, United Arab Emirates

Visa Specialist
Travco LLC, Dubai
*    Handles visa application of all Nationalities who require visa to
UAE.
*    Ensure quick and professional respond to client’s inquiries.
*    Ensure all requests and issues are dealt with thoroughly and
resolved
 01/09/2011 – 01/03/2012 – Dubai, United Arab Emirates
Airport representative
Travco LLC, Dubai
*    Welcoming the clients.
*    Assisting the guests to get their transfer.
 

11/01/2011 – 01/06/2011 – Hurghada, Egypt

Hotel Reservation Executive
Makadi Bay Hotel, Egypt
*   Responsible for booking rooms for hotel guests and checking in
guests on arrival.
*    Handles customer’s inquiries and complains and provide necessary
action.
*    Meet and greet the guests courteously.
*    Informing guests the rules, perks, activity areas, restaurant and
other leisure offer by the hotel.
*    Collect bills to departing guests.

EDUCATION AND TRAINING

Ajman, United Arab Emirates
Business Management

DRIVING LICENCE
Driving Licence: B

LANGUAGE SKILLS
MOTHER TONGUE(S): Arabic

OTHER LANGUAGE(S): English