Macintosh Portable
Macintosh Portable
Macintosh Portable
K Service Source
Basics
Macintosh Portable
Basics Overview - 1
Overview
This manual contains
complete repair procedures
for the Macintosh Portable
shown at left.
Specifications
Macintosh Portable
Specifications Processor - 1
Processor
Memory
ROM 256K using two 128K by 8-bit devices; 150 ns access time;
addressing supports up to 4 MB
Disk Storage
I/O Interfaces
I/O Devices
Keyboard 63 keys
N-key rollover
Apple Desktop Bus (ADB) interface
US, British, French Canadian, Japanese, German, Spanish,
French, Swedish, and Italian versions available
Electrical
Power Adapter
Physical
Troubleshooting
Macintosh Portable
Troubleshooting General - 1
General
The Symptom Charts included in this chapter will help you
diagnose specific symptoms related to your product. Because cures
are listed on the charts in the order of most likely solution, try
the first cure first. Verify whether or not the product continues to
exhibit the symptom. If the symptom persists, try the next cure.
(Note: If you have replaced a module, reinstall the original module
before you proceed to the next cure.)
If you are not sure what the problem is, or if the Symptom Charts
do not resolve the problem, refer to the Flowchart for the product
family.
Symptom Charts
Power
Screen is blank; 1 If computer is new, remove plastic sheet from between
computer is not battery and contacts.
responding 2 Reset power manager.
3 Connect power adapter and restart computer in three or four
minutes.
4 Replace main battery.
5 Check keyboard cable connections.
6 Replace keyboard.
7 Replace keyboard cable.
8 Replace logic board. Retain customerÕs SIMMs.
Troubleshooting Symptom Charts/Power (Continued) - 3
Power (Continued)
After main battery is 1 Did you replace battery cover after removing main battery?
removed, some If so, power interruption destroyed settings. Restore
Control Panel settings contents of Control Panel.
are different 2 Replace backup battery.
Power (Continued)
Low-power warning 1 Attach power adapter.
appears soon after 2 Make sure peripherals display low-power icon.
you start to use 3 Reduce use of power-consuming devicesÑfor example, floppy
computer drive, hard drive, modem, and speakerÑor connect power
adapter.
Video
Some pixels never If display contains six or more voids, replace LCD display.
come on; no pattern Maximum of five permanently OFF pixels (voids) is acceptable.
Video (Continued)
Display is blurred 1 Adjust angle of display.
2 Use Control Panel to adjust screen contrast.
Display is too dark 1 Move computer closer to direct light or move light source
closer to computer.
2 Use Control Panel to adjust screen contrast.
3 Replace LCD display.
4 Replace logic board. Retain customerÕs SIMMs.
Video (Continued)
Backlight level cannot Use version 1.3 of Portable CDEV.
be changed
Floppy Drive
Audio and video are 1 Replace floppy disk.
present, but internal 2 Replace floppy drive.
drive does not operate 3 Replace floppy drive cable.
4 Replace logic board. Retain customerÕs SIMMs.
Disk ejects while 1 Replace bad system disk with known good.
booting; display 2 Replace floppy drive.
shows Mac icon with 3 Replace floppy drive cable.
blinking ÒXÓ 4 Replace logic board. Retain customerÕs SIMMs.
Troubleshooting Symptom Charts/Floppy Drive (Continued) - 9
Hard Drive
Internal hard drive 1 Switch on external SCSI devices connected to Portable.
does not operate 2 Check hard drive cable connection.
3 Use HD SC Setup to see whether drive is visible. If it is,
reinitialize drive.
4 Replace hard drive.
5 Replace logic board. Retain customerÕs SIMMs.
Troubleshooting Symptom Charts/Peripherals - 11
Peripherals
After external SCSI 1 Switch on external SCSI device before starting computer.
device is connected, 2 Verify that cable termination is correct.
computer no longer 3 Verify that no two SCSI devices have same device address.
boots 4 Replace logic board. Retain customerÕs SIMMs.
Peripherals (Continued)
Cursor intermittently 1 Clean trackball ball and internal rollers.
does not move or 2 Replace trackball.
moves erratically
Cursor moves, but 1 If trackball button isnÕt working, replace trackball cable. If
clicking button has no mouse button doesnÕt work, replace mouse.
effect 2 Replace trackball ball.
3 Replace logic board. Retain customerÕs SIMMs.
Troubleshooting Symptom Charts/Peripherals (Continued) - 13
Peripherals (Continued)
No response to any 1 Reset power manager by pressing reset and interrupt
key on keyboard switches simultaneously.
2 Check keyboard connection to logic board.
3 Replace keyboard.
4 Replace logic board. Retain customerÕs SIMMs.
Peripherals (Continued)
Device connected to 1 Verify that External Modem is selected in the Portable CDEV.
modem port doesnÕt 2 Verify that System is 6.0.5 or later.
work 3 Replace logic board. Retain customerÕs SIMMs.
Peripherals (Continued)
When using an Upgrade to system software 6.0.5 or later.
external modem: after
exiting a
communication
application and
putting the computer
to sleep three or four
times, the computer
freezes when it comes
out of system sleep
Troubleshooting Symptom Charts/Internal Modem - 16
Internal Modem
Internal modem 1 Reseat modem card.
options do not appear 2 Replace modem card.
in Portable CDEV 3 Replace logic board. Retain customerÕs SIMMs.
when modem is
installed
Modem does not 1 Verify that baud rate and data format settings of
respond properly to communications application are compatible with Portable
AT instructions Data Modem 2400 and remote modem.
2 Replace modem card.
Miscellaneous
Screen goes blank and Adjust sleep delay in Control Panel or connect power adapter.
computer shuts down
every few minutes
Hard disk is slow to Adjust sleep delay in Control Panel or connect power adapter.
respond, or screen
goes blank too often
Troubleshooting Symptom Charts/Miscellaneous (Continued) - 19
Miscellaneous (Continued)
Speaker doesnÕt work 1 Verify that volume setting in Control Panel is 1 or above.
2 Check speaker connection to logic board.
3 Replace speaker.
4 Replace logic board. Retain customerÕs SIMMs.
START
Reset power
manager.
Yes Yes
1. Replace speaker.
Go to Start
2. Replace logic board.
Is No
startup tone Replace logic board.
normal?
Yes
1
Troubleshooting Symptom Charts/Macintosh Portable Startup Problems
Is
disk icon
with question No
Replace logic board. Go to Start
mark
displayed?
Yes
Do
Does No you hear No 1. Replace keyboard.
desktop sounds from 2. Replace keyboard cable.
appear? disk drive? 3. Replace logic board.
Yes
Yes
Yes
END
K Service Source
Take Apart
Macintosh Portable
Take Apart Rear Cover - 1
Rear Cover
No preliminary steps are
required before you begin
this procedure.
Rear Cover
Take Apart Keyboard Cover - 3
Keyboard Cover
No preliminary steps are
required before you begin
Keyboard this procedure.
Cover
Review the ESD precautions
in Bulletins/Safety.
4 Insert a jeweler’s
screwdriver into the
center hole at the top-
right corner of the
bottom case. Push in the
screwdriver and unsnap
the corner of the
keyboard cover.
Main Battery
Before you begin, remove
the rear cover.
Backup Battery
Before you begin, remove
the following:
• Rear cover
• Main battery cover
Backup Battery
Take Apart Backup Battery - 10
Backup Battery
Component
Take Apart Hard Drive - 12
Hard Drive
Before you begin, remove
the following:
• Rear cover
• Main battery
• Keyboard cover
• All option cards
Hard Drive
Take Apart Hard Drive - 13
Caution: Remember to
replace the battery cover
after removing the main
battery. Failure to put the
cover on leaves power
connected to the logic board.
Removing and replacing
modules with power
available could damage any
module.
Take Apart Hard Drive - 14
Hard
Drive
Take Apart Hard Drive - 15
Upper Floppy
Drive
Before you begin, remove
the following:
• Rear cover
• Main battery
• All option cards
Caution: Remember to
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage any modules.
Take Apart Upper Floppy Drive - 19
Plastic Latch
Take Apart Upper Floppy Drive - 20
Lower Floppy
Drive
Before you begin, remove
the following:
• Rear cover
• Main battery
• All option cards
• Upper floppy drive (if
installed)
• Hard drive (if installed)
Caution: Remember to
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage any modules.
Take Apart Lower Floppy Drive - 23
Lower
Floppy Drive
Floppy
Cable
Drive
Take Apart Keyboard Components - 24
Keyboard
Components
Before you begin, remove
the following:
• Rear cover
Trackball/Keypad • Main battery
Keyboard • Keyboard cover
Caution: Remember to
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage any modules.
Take Apart Keyboard Components - 26
Speaker
Before you begin, remove
the following:
• Rear cover
• Main battery
• Keyboard cover
Speaker
Caution: Review the ESD
precautions in Bulletins/
Safety.
Take Apart Speaker - 29
Caution: Remember to
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage any modules.
Take Apart Speaker - 30
Display Assembly
Before you begin, remove
the following:
Display Assembly
• Rear cover
• Main battery
• Keyboard cover
Caution: Remember to
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage any modules.
Take Apart Display Assembly - 33
Display Cable
Take Apart Display Assembly - 34
LCD Display
(Nonbacklit)
Before you begin, remove
the following:
LCD Display • Rear cover
(nonbacklit) • Main battery
• Keyboard cover
• Display assembly
Take Apart LCD Display (Nonbacklit) - 37
Caution: Remember to
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage any modules.
Take Apart LCD Display (Nonbacklit) - 39
4 Insert a jeweler’s
screwdriver into the
display latch opening on
the right side of the
display housing. Push
the screwdriver into the
opening until you hear a
click.
Display Assembly
Display
Mounting
Clip
Take Apart LCD Display (Backlit) - 44
LCD Display
(Backlit)
Before you begin, remove
the following:
• Rear cover
LCD Display
• Main battery
(backlit)
• Keyboard cover
• Display assembly
Take Apart LCD Display (Backlit) - 45
Caution: Remember to
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage any modules.
Take Apart LCD Display (Backlit) - 47
4 Insert a jeweler’s
screwdriver into the
display latch opening on
the right side of the
display housing. Push
the screwdriver into the
opening until you hear a
click.
Display Assembly
Display
Mounting
Clip
Take Apart LCD Display (Backlit) - 53
Connector
Display Assembly
(Upside Down)
Latch
Display Cable
Take Apart Logic Board - 54
Logic Board
Before you begin, remove
the following:
• Rear cover
• Main battery
• Keyboard cover
• Display assembly
• Keyboard
• Trackball/numeric
keypad
• All option cards
Caution: Remember to
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage any modules.
Take Apart Logic Board - 56
2 Using a flat-blade
screwdriver, pull the
latch from the subframe.
When the latch is clear,
lift the left side of the
Left Subframe Latch frame.
Take Apart Logic Board - 58
4 Using a flat-blade
screwdriver, release the
plastic latch at the right
side of the subframe.
Take Apart Logic Board - 59
Upgrades
Macintosh Portable
Upgrades Hard Drive Installation - 1
Hard Drive
Installation
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the rear cover
• Remove the main battery
• Remove the keyboard
cover
• Remove any option cards
Hard Drive
Caution: Review the ESD
precautions in Bulletins/
Safety.
Upgrades Hard Drive Installation - 2
Caution: Remember to
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage new and old modules.
Upgrades Hard Drive Installation - 3
Plastic Latch
Upgrades Hard Drive Installation - 5
Display Cable
Upgrades Hard Drive Installation - 6
Floppy Drive
Installation
Before you begin, remove
the following:
• Rear cover
• Main battery
• Keyboard cover
• All option cards
Floppy Drive
Upgrades Floppy Drive Installation - 8
Caution: Remember to
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage new and old modules.
Upgrades Floppy Drive Installation - 9
rear cover.
Floppy Bezel
Upgrades Floppy Drive Installation - 11
Plastic Latch
Floppy Drive
Retainer
Plastic Latch
Upgrades Floppy Drive Installation - 12
Floppy
Drive
Plastic Latch
Upgrades Floppy Drive Installation - 13
Display Cable
Upgrades Floppy Drive Installation - 14
Modem
Installation
Before you begin, do the
following:
• Disconnect the power
adapter
• Remove the rear cover
• Remove the main battery
Caution: Remember to
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage new and old modules.
Upgrades Modem Installation - 18
RAM Expansion
Before you begin, remove
the following:
• Rear cover
• Main battery
RAM
Expansion
Card
Upgrades RAM Expansion - 21
Caution: Remember to
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage new and old modules.
Upgrades RAM Expansion - 22
RAM Connector
Upgrades Option Cards - 25
Option Cards
Before you begin, remove
the rear cover.
Caution: Remember to
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage new and old
modules.Ê
Upgrades Option Cards - 27
Card Guides
Backlit Display
Upgrade
Display Assembly Before you begin, remove
the following:
• Rear cover
• Main battery
• Keyboard cover
• Old LCD display
Caution: Remember to
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage new and old modules.
Upgrades Backlit Display Upgrade - 30
Center Post
Upgrades Backlit Display Upgrade - 32
5 If necessary, install
system software version
Backlit Display
6.0.5 or later.
K Service Source
Additional Procedures
Macintosh Portable
Additional Procedures Battery Verification - 1
Battery
Verification
Before you begin, remove
the following:
• Rear cover
• Main battery
Main Battery
Additional Procedures Battery Verification - 2
Caution: Remember to
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage new and old modules.
Adapter
Power Adapter
Verification
Positive Before you begin, remove
Probe the rear cover.
Reconfiguring
Input Devices
Before you begin, do the
following:
• Disconnect the power
Trackball
adapter
Keyboard • Remove the rear cover
• Remove the main battery
• Remove the keyboard
cover
Caution: Remember to
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage new and old modules.
Additional Procedures Reconfiguring Input Devices - 8
2 Simultaneously press
back on each plastic tab
and lift the device.
Successively release all
of the tabs and remove
the device(s) from the
computer.
Additional Procedures Reconfiguring Input Devices - 10
Keyboard Spacer
Additional Procedures Reconfiguring Input Devices - 11
Trackball
Maintenance
No preliminary steps are
required before you begin
this procedure.
Trackball
Caution: Review the ESD
precautions in Bulletins/
Safety.
Additional Procedures Trackball Maintenance - 14
Caution: Remember to
replace the battery cover
after removing the main
battery. Failure to
reinstall the cover leaves
power connected to the logic
board. Removing and
replacing modules with
power available could
damage any modules.
Additional Procedures Trackball Maintenance - 15
Trackball
Additional Procedures Trackball Maintenance - 16
Exploded View
Macintosh Portable
Exploded View 1
Battery
Nonbacklit Cover Rear
LCD Display 630-5723 Cover
661-0473 630-5687
Hard
Drive
661-0540
6 V Main Floppy
Battery Retainer
076-0376 815-1110
Clutch Mechanism
699-5070
Floppy
Drive
661-0474
Backlit Speaker
LCD Display 600-0406
661-0647
Subframe
Assembly
630-5684
Logic
Board
661-0470
661-1610
Input
Device
Cables
590-0507 Keyboard
Cover
815-1059
Keyboard*
661-0476 Bottom
661-1612 Case
630-5844
Keyboard
Spacer Trackball
815-1093 661-0475
Product family configurations may vary. For parts with asterisk (*), refer to parts list.
Macintosh Portable