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SAP Cloud ALM Functional Overview

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270 views55 pages

SAP Cloud ALM Functional Overview

Uploaded by

Sooraj Raut
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
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SAP Cloud ALM

Functional Overview
CXS Customer Communication, SAP

Public
Disclaimer

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP.
Except for your obligation to protect confidential information, this presentation is not subject to your license agreement or any other service
or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or any related
document, or to develop or release any functionality mentioned therein.
This presentation, or any related document and SAP's strategy and possible future developments, products and or platforms directions and
functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this
presentation is not a commitment, promise or legal obligation to deliver any material, code or functionality. This presentation is provided
without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a
particular purpose, or non-infringement. This presentation is for informational purposes and may not be incorporated into a contract. SAP
assumes no responsibility for errors or omissions in this presentation, except if such damages were caused by SAP’s intentional or gross
negligence.
All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from
expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates,
and they should not be relied upon in making purchasing decisions..

Public 2
Agenda

SAP Cloud ALM – Introduction

SAP Cloud ALM for Implementation

SAP Cloud ALM for Operations

SAP Cloud ALM for Service

SAP Cloud ALM and SAP Solution Manager

Public 3
SAP Cloud ALM – Introduction
Application Lifecycle Management (ALM) for the Intelligent Enterprise

Customers receive all they need to implement and operate


their SAP solution with SAP Enterprise Support

Implementation Operations

Accelerate time to value Ensure business continuity


Reduce cost of implementation Reduce cost of operations

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SAP Cloud ALM
Application Lifecycle Management in and for the cloud

SAP Cloud ALM


is cloud-native and open

For the intelligent sustainable enterprise In the public cloud


• For cloud-centric customers • Re-thought, newly designed, and built
• Manages cloud and hybrid solutions on modern cloud technology
• Supports all components of the Intelligent • Immediate consumption
sustainable Enterprise • Always up-to-date
• Cost-efficient for customers

The Speed of SAP Cloud ALM: 15min to provision, daily deployment, biweekly feature releases

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SAP Cloud ALM – building and running intelligent, sustainable enterprises

Innovation Adoption

SAP Cloud ALM

Methodology
Operation Automation
Collaboration
Integration

Service Collaboration Business Continuity

Public 7
SAP Cloud ALM – What’s in the bag

Innovation Adoption
Design Build Test Deploy

SAP Cloud ALM

Methodology
Operation Automation
Collaboration
Integration

Service Collaboration Business Continuity

Prepare Deliver Share Follow-Up Detect Analyze Correct Automate

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Did you know the …
Value of SAP Cloud ALM for SAP S/4HANA Cloud?

▪ Accelerate time-to-value Learn more here!


– Leverages SAP Activate Content
– Speed up implementation

▪ Safeguard business continuity


– Proactive problem detection
– Automate corrective actions

▪ Reduce cost of ownership


– No maintenance costs
– Lower cost of implementation and operations

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Content-driven implementation projects

SAP Activate Methodology

SAP Best Practices

Rollouts Scope Team


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SAP Cloud ALM for Operations – Value Proposition
Ensure business continuity in your SAP landscape by monitoring and alerting - Increase operation
efficiency by automating operational tasks - Avoid anomalies by proactive problem prediction

• SAP Cloud ALM empowers customers to understand


healthiness of SAP business solutions:
• Provides full stack monitoring and alerting covering
business processes, integration, users, applications, and
healthiness of cloud services and systems
• Allows to conduct root cause analysis on technical as well
as on business process level
• Acts as collaboration platform between LOB and IT
• SAP Cloud ALM enables customer to increase operation
efficiency by automating corrective actions as well as
regular operation tasks
• SAP Cloud ALM helps to predict anomalies in business
process and application operation by event correlation
and learning out of the collected data (AIOPs)
• SAP Cloud ALM provides transparency regarding
availability of business services including business
downtimes, business events and business SLA’s
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SAP Cloud ALM: Facts and figures

License and cost Supported Solutions Delivery and update model

Included in SAP Enterprise Designed for cloud and hybrid Cloud-native


Support and Subscription customers
▪ Maintenance and operations ▪ Manages cloud solutions from ▪ Customer managed SaaS
by SAP SAP ▪ Available in 15 minutes
▪ Included memory: 8 GB ▪ Additionally supports SAP ▪ Daily automated delivery
▪ API usage: 8 GB outbound S/4HANA and SAP Business
▪ Bi-weekly feature release
data transfer per month Suite

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SAP Cloud ALM product road map

This is the current state of planning and may be changed by SAP at any time.
Public 13
SAP Cloud ALM for Implementation
Introduction

Out-of-the-Box, Integrated, Traceable

Design Build Test Deploy

SAP Cloud ALM provides the harmonized implementation experience for the intelligent enterprise, covering all
relevant SAP solutions for all customers

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This is the current state of future vision and may be changed by SAP at any time.

Designing the to-be solution


▪ Start with SAP Standard Content
(Best Practices & Intelligent
Enterprise scenarios)
Design
▪ Following the SAP EA model
▪ Model custom solution processes
Out-of-the-box
Build ▪ Value flows
▪ BPMN diagrams
▪ Manage to Fit-to-Standard
Integrated Workshops
open │ cloud-native
▪ Capture and manage requirements
along solution processes
Test
▪ New: SAP SuccessFactors (Best
Traceable Practice & Process Library)
Upcoming:
Deploy
▪ SAP Ariba
▪ SAP S/4HANA On-Premise
▪ Customer documentation

Public 16
This is the current state of future vision and may be changed by SAP at any time.

Manage all build activities

▪ Start with the SAP Activate


Design Methodology roadmaps
▪ Define phases, sprints and
milestones for agile projects
Out-of-the-box
Build ▪ Break down requirements into user
stories and tasks
▪ Provides a Gantt to analyze
Integrated
dependencies
open │ cloud-native
▪ Integrated analytics showing always
up-to-date information project
Test ▪ Upload results of SAP Readiness
Traceable
Check to manage follow-up in a
conversion project
Deploy

Public 17
This is the current state of future vision and may be changed by SAP at any time.

Manage all tests in one central place

▪ Manage all tests from user


Design acceptance to integration tests
▪ Prepare test cases for manual
testing
Out-of-the-box
Build ▪ Integration of automatic test
execution engines for SAP S/4HANA
test automation tool

Integrated
▪ Planned integration of test
open │ cloud-native automation tool by Tricentis via open
interface
▪ Test preparation and execution
Test
analytics
Traceable
▪ Up-/Download of test cases
Deploy
Upcoming:
▪ Integration of Tricentis test automation
▪ Defect Management
▪ Test Plans
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This is the current state of future vision and may be changed by SAP at any time.

Deploy consistently to production

▪ Ensure consistent deployment of On-Premise Enterprise Cloud Services

Design software to production SAP NetWeaver Application


Server for ABAP on-premise
,
private edition

▪ Integration of ABAP transport


CTS CTS

management for SAP S/4HANA on-


Out-of-the-box
Build
premise and private cloud editions
Change Management &
▪ Orchestration of deployments across Deployment Orchestration

multiple deployment providers

Integrated
open │ cloud-native
▪ Traceability supporting
▪ Process based
Test
▪ Requirements based
Traceable

Deploy
Upcoming:
▪ Integration of Cloud TMS for BTP based transports
▪ Integration of transports for SAP S/4HANA Cloud
▪ SAP & Customer release management
▪ Support for CI/CD deployments
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This is the current state of future vision and may be changed by SAP at any time.

Integrated Analytics, end-to-end traceability

Design

Out-of-the-box
Build

Integrated
open │ cloud-native

Test

Traceable

Deploy

Public 20
Release
Management
Defect
SAP Cloud ALM for Implementation: Management
Test Plans
Integration of more
deployment providers
Functional Roadmap Integration of Support Import of
Tricentis Test custom process
Deployment of Automation content To be
ABAP continued…
Transport Hybrid and
OnPrem

Detailed
Analytics API
Up/Download
Test Cases
Content
2022 Customer Solution
Documentation

Analytics BPMN
Modelling Support Import
Traceability
of partner
reporting
Integration of roadmaps
S4 Test Solution
Automation Process More APIs More APIs
Manual Test
Execution Authoring
2021 SAP SuccessFactors More Process
& Task Content
Requirements Content* SAP Ariba
Management Simple Change Content
Management
Tag Management
Process Management Teams
SAP Best More Activate Project &
Practices Roadmaps Tasks API
Agile Projects Agile reporting
2020
Task Management Gantt Chart Up/Download
Tasks
SAP Activate Methodology
Public This is the current state of future vision and may be changed by SAP at any time. 21
SAP Cloud ALM for Implementation – Content roadmap
Currently available Planned for 2022
SAP S/4HANA Cloud
Task Management SAP S/4HANA Cloud, private edition
– SAP Activate SAP S/4HANA (On-Premise) SAP Fieldglass
Roadmap SAP SuccessFactors
SAP Ariba

Process SAP Marketing Cloud


SAP S/4HANA Cloud, private edition
Management – SAP S/4HANA Cloud
SAP S/4HANA (On-Premise)
Best Practice SAP SuccessFactors
SAP Fieldglass
Content SAP Ariba

SAP S/4HANA (On-Premise)*


Test Automation
SAP S/4HANA Cloud, private edition*
Integration &
SAP S/4HANA Cloud SAP SuccessFactors*
Delivery of test
SAP Ariba*
cases
SAP Fieldglass*

Transport
mechanism & SAP S/4HANA Cloud, private edition
Integration of SAP S/4HANA (On-Premise) SAP S/4HANA Cloud
deployment SAP BTP (Cloud TMS)
providers

Public This is the current state of planning and may be changed by SAP at any time. (*‘) Depending on availability of Tricentis Test Automation for Cloud Solutions 22
2022 - SAP Cloud ALM for Implementation is ready for prime time…
RISE with SAP
• SAP S/4HANA Cloud
• SAP S/4HANA Cloud, private edition
• SAP S/HANA On-Premise

SAP SuccessFactors
SAP Ariba and SAP Fieldglass
Supported
Solution
Landscape
SAP Activate Methodology

Process Editing Capabilities SAP Standard Process Content

Deployment Content,
Functions & Bring your own content
Management Processes & / Partner Support
Features Methodology
Integration

Traceability Views E2E Implementation Guidance

Open APIs

Public This is the current state of future vision and may be changed by SAP at any time. 23
SAP Cloud ALM for Operations
SAP Cloud ALM for Operations – Functional Overview
Business Service
Service Level Management Event
Management Calendar

Business Process Alert


Metrics Monitoring Management Email

Integration & Exception Intelligent


Config Tickets
Items Monitoring Event Notification
Processing Management
User & Performance Tasks
Log
Entries Monitoring
Analytics &
Analytics
Job & Automation Intelligence Data
Events
Monitoring Operation
Alerts Operation Flows
Health Monitoring Automation

Inbound Problem Problem Problem Outbound


Integration Detection Routing Resolution Integration
Public 25
Business Process Monitoring
Detect Operational Issues in Business Process Execution and React to It

Business Processes of the Intelligent Suite ▪ Provides transparency on end-to-end


business processes within a distributed
KPI 1 KPI 2 KPI n solution landscape
Visualize process performance and disruptions ▪ Ensures business continuity to increase
business process execution quality and
performance
Business ▪ Monitors processes’ health and detect
Process
Monitoring anomalies during process execution including
drill down into business documents
Identify business disruptions and exceptions
▪ Alerts users directly on process disruptions
including automated problem resolution
▪ Delivers pre-defined process content
Customer Landscape including auto-discovery of relevant business
(Cloud services and systems)
process KPI’s to be switched on
Integration & Exception Monitoring
Ensure Reliable Data Exchange between Cloud Services and Systems
▪ End-to-End monitoring
by correlating single
messages to end-to-end
SAP S/4HANA
message flows across
Cloud
cloud services and
systems
Integration & Exception ▪ Monitoring of integration
SAP Monitoring related exceptions
Integration Suite
(Cloud Integration)
▪ Support of peer-to-peer
Cloud
interfaces as well as
orchestrated integration
On-Prem
▪ Supports efficient problem resolution process and
collaboration between business and IT:
▪ Monitoring to visualize current integration status
SAP ▪ Alerting to inform responsible persons in business and IT
S/4HANA ▪ Search and track to identify business driven problems
▪ Analytics to analyze identified critical issues
▪ Operation automation to trigger corrective activities
User & Performance Monitoring
Allow to Understand Performance and Utilization from End User Perspective

Browser or Cloud Cloud System


Mobile Device Service Service

▪ Provides transparency regarding performance as experienced by end


User & Performance
users as well as utilization of business functionality
Monitoring ▪ Measurement at frontend and server side to identify actual root cause
of performance problems (frontend, network, cloud services and/or
systems)
▪ Utilization of SAP Passport technology allows to correlate
performance data measured at frontend, cloud service and/or system
side
Job & Automation Monitoring
Provide Transparency regarding Job Executions & Automated Activities

Cloud Service A Cloud Service B ▪ Monitoring ensures efficient job and


Job B
automated task execution:
Job A
1. Execution of Job A 1. Execution of Job B ▪ by monitoring job/task executions health
2. Execution of Job A 2. Execution of Job B
and detection of anomalies
Job C Job D ▪ by providing details at job/task execution
1. Execution of Job C 1. Execution of Job D
Execution of Job D
level to enable root cause analysis
2. Execution of Job C 2.
3. Execution of Job D ▪ by reducing configuration efforts by
Job E
1. Execution of Job E Job F making use of historical execution
2. Execution of Job E 1. Execution of Job F information
Execution of Job E 2. Execution of Job F
3.
▪ Alerting embedded in Job & Automation
Monitoring enables notification of
business and IT users on job/task related
disruptions and exceptions
Job &
Automation ▪ Analytics embedded in Job & Automation
Monitoring Monitoring allows to analyze root causes
and trends based on historical data
Health Monitoring
Check Application Health of Cloud Services and Systems

▪ Monitoring of technical metrics and


events for cloud services and systems:
Monitoring Analytics Alerting ▪ By executing application health checks for
SAP built cloud services
Health Monitoring
▪ By delivering technical metrics and events
for customer applications built at SAP
Business Technology Platform
▪ By providing metrics for light-weight system
monitoring for SAP ABAP based systems
▪ Provides embedded alerting including the
Health status, metrics
capability to trigger notifications and
corrective actions
▪ Allows embedded analytics to analyze trends
Cloud Services Systems
and root causes for discovered problems
Business Service & Event Management Powered by SAP Cloud ALM
Manage Business Service Availability and IT Events
Business Service Management Operation
Automation
SAP Cloud Availability Center Business Service A
Downtime Integration
provides disruptions, degradations, with SAP
Management BTP WF
maintenance and communication
Management
events from SAP perspective SAP iRPA
and SAP
Intelligent Automation
Event Calendar Pilot
Business Service B Event
Processing
Health Built-in
Monitoring Service Level Channels
Management
Intelligent eMail
Event Business Service C
ServiceNow *
Processing
Other Event
Scheduling Microsoft
monitoring Teams *
use cases

Generic
SAP Cloud Landscape Directory Landscape Management Channels *

* Planned functionality
Intelligent Event Processing
Process Events from Different Sources in An Unified and Efficient Way

Internal Monitoring Internal Alerting ▪ Unification of incoming events sent by


internal or external senders (inbound
unification)
External Events &
Internal Monitoring
Alerts ▪ Efficient event processing based on
unified event handling rules and
Operation forwarding to one or multiple receivers
Operation Automation
Automation *
Intelligent Event (outbound unification)
Processing
Business Service Business Service ▪ Centralized configuration as well as
Management Management *
embedded configuration of rules for
event handling
Built-in Channels as
SAP Cloud ALM
eMail, ServiceNow *, ▪ Foundation for intelligent correlation
microservices *
MS Teams *, … of events e.g. correlation of manually
generated notifications with automatically
External apps e.g. Generic Channels generated alerts
Incident to be used by partners
Management * or customers *
* Planned functionality
Business Service Management
Expose IT Related Information to Be Understood by Business Users

Business Service Management ▪ Business service as collection of cloud


services and systems to represent certain
Business Service A Business Service B Business Service C business functionality
▪ Processing of maintenance, disruptions,
degradation and communication events
provided by SAP Cloud Availability Center
or SAP Cloud ALM monitoring use cases
Downtime Service Level Event
Management
Event Calendar
Management Scheduling Propagation of received events from cloud
services and systems to business
services
▪ Definition of customer events at business
▪ Service Level Management: service and cloud service / system level
▪ Calculation of unplanned down times for cloud services / systems
▪ Consolidation of availability information to business services
▪ Embedded service level reporting
▪ Definition of availability objectives at business service level
This is the current state of planning and may be changed by SAP at any time.

SAP Cloud ALM for Operations – Content roadmap


Currently available Planned for 2022
Business SAP S/4HANA Cloud SAP Business Suite Further KPI‘s for all editions of SAP SAP Ariba
Process SAP S/4HANA PCE
SAP S/4HANA
SAP SuccessFactors S/4HANA and SAP Business Suite
SAP SuccessFactors (further KPI‘s)
Monitoring
SAP S/4HANA Cloud SAP Event Mesh SAP Business ByDesign SAP Analytics Cloud
SAP S/4HANA PCE SAP Mobile Services SAP Logistics Business Network
Integration & SAP S/4HANA & SAP Business Suite SAP SuccessFactors & EC Payroll SAP BTP CF (custom)
SAP Marketing Cloud SAP Ariba SAP Data Intelligence
Exception SAP Sales & Service Cloud SAP Concur & SAP Fieldglass SAP Consumers Industry Cloud
SAP Integration Suite (CI) SAP Intelligent Asset Management SAP Omnichannel Promotion Pricing
Monitoring SAP Master Data Integration SAP Field Service Management
SAP BTP NEO (custom) SAP Order Management foundation
SAP BTP ABAP (custom/SAP) SAP Integrated Business Planning

User & SAP S/4HANA Cloud SAP Marketing Cloud SAP Analytics Cloud
SAP S/4HANA PCE SAP Integrated Business Planning SAP BTP CF (custom)
Performance SAP S/4HANA SAP BTP ABAP (custom/SAP)
SAP Business Suite SAP BTP NEO (custom)
Monitoring SAP Sales & Service Cloud SAP SuccessFactors EC Payroll

Job & SAP S/4HANA Cloud


SAP S/4HANA PCE
SAP Marketing Cloud
SAP Intelligent RPA
SAP Job Scheduler Service (custom)
SAP Business Workflow (ABAP)
SAP Data Privacy Management
SAP Resource Management
Automation SAP S/4HANA SAP Integrated Business Planning SAP Workflow Management
SAP Business Suite SAP Business Warehouse
Monitoring SAP BTP ABAP (custom/SAP) SAP SuccessFactors EC Payroll
SAP Cloud ALM SAP S/4HANA SAP Integration Suite (API Mgmt.) SAP Marketing Cloud
Health SAP Intelligent RPA SAP S/4HANA PCE SAP HANA Cloud SAP Integrated Business Planning
Monitoring SAP Integration Suite (CI) SAP Business Suite SAP S/4HANA Cloud SAP Cloud Connector
SAP BTP NEO/CF (custom) SAP BTP ABAP (custom/SAP) SAP Data Intelligence
Public 34
SAP Cloud ALM for Service
Why SAP will change the way we conduct our Service Delivery

SAP is innovating the Service Delivery Process by leveraging the capabilities of SAP Cloud
Technology

✓ Introduce a cloud-based solution operated and maintained by SAP

✓ Introduce a Collaboration Platform to share deliverables, action items


and results with all people being involved in the End-to-End Service
Delivery Process

✓ Increase Efficiency in collaboration during the Service Delivery End-to-


End Process

✓ Standardize and Digitize the format of the Service Results for easier
consumption

SERVICE DELIVERY for PREMIUM ENGAGEMENT & ENTERPRISE SUPPORT

Public 36
What SAP will change in the way we conduct our Service Delivery

SAP is supplying THREE NEW Capabilities on our SAP Cloud ALM Product

Use a harmonized User Experience to easily access all relevant


information and assets

Service Have transparency on the Service Delivery: history, current and


Delivery Center scheduled Services

Share Service Results in a digitized format

Service Results
Easy Drill Down to the different detail levels of the Service Results

Simplified tracking of all action items along the End-to-End Service


Delivery Process
Issues &
Actions Mgmt.

Public 37
How will it work

Accessing your SAP Cloud ALM Tenant and start the Collaboration

SAP Exchange
Delivery Infrastructure Data SAP Cloud ALM
Realtime

Load Data from SAP Seamless Navigation


Service Delivery Center internal systems Joint View on all Service Delivery Sessions to all Applications

Load Data from Analytics Easy Navigation to the


Service Results Tools and SAP Solution
Manager
Share digitized Service Reports various levels of details of
the analysis and results

Create issues and track Create and track


Issues & Actions Mgmt. Status and completeness Collaborate on tasks Status and
completeness of tasks

Public 38
SAP Cloud ALM or SAP Solution Manager?
The Application Lifecycle Management Product Portfolio of SAP

SAP Solution Manager SAP Focused Run SAP Cloud ALM


for hybrid solutions for hybrid solutions for hybrid cloud solutions

Public
Three strategic ALM solutions to match customer reality!
This is the current state of planning and may be changed by SAP at any time.
40
What can SAP Solution Manager customers do NOW?
Evaluate to switch to
SAP Cloud ALM

Evaluate to add
Focused Solutions

2022

SAP Solution Manager is a strategic ALM platform with mainstream maintenance until 2027
and further maintenance options then.

Public 41
SAP S/4HANA: the right fit for every organization

ONE Data Model • ONE Semantic • ONE User Experience


As a Service As a Product

SAP S/4HANA Cloud SAP S/4HANA Cloud, SAP S/4HANA


private edition on premise
Complete, modern, SaaS ERP Cloud value, traditional flexibility & full scope Total control and individualization

Our strategic choice for companies Designed to provide innovation and Innovative, intelligent ERP for
ready to embrace the future of ERP cloud value while allowing customers customers that require maximum
with a new implementation and to retain their investments by control of their ERP system
predefined processes converting their existing system(s)

with existing in own


IaaS partnerships data centers

Public cloud Private cloud Private cloud On premise

Public 42
Recommendations for customers moving to the cloud

SAP S/4HANA
SAP S/4HANA Cloud SAP S/4HANA Cloud, SAP Business Suite
private edition (on-premise
with service provider)

Conversion /
n/a
Transition
SAP Solution Manager
or SAP Solution Manager
SAP Cloud ALM*
Implementation

SAP Cloud ALM

Operations SAP Cloud ALM SAP Cloud ALM

* Evaluate SAP Cloud ALM for available and upcoming functions

Service providers can monitor the customer landscapes centrally with SAP Focused Run

Public 43
ALM for SAP S/4HANA Cloud
SAP Cloud ALM or SAP Solution Manager?

What is your solution landscape?

? ?
What is your IT strategy?

Which implementation capabilities


do you need?

What are the ALM cost?

What is your timeline?

Public 44
What is your solution landscape?
Recommended ALM Solution per Landscape
Based on Content Availability

SAP Solution Manager SAP Cloud ALM

SAP SAP
Non-HANA S/4HANA S/4HANA
Data Bases Cloud

SAP
Business SAP Fieldglass
Technology
SAP SAP S/4HANA Platform
SAP
SAP Business Cloud, SAP Ariba
Business
PO/ PI* Suite private edition
Objects

SAP
Commerce …
Cloud
SAP
SAP SAP Success
Business
J2EE/ Portal Factors
Warehouse

*) Not yet integrated in Integration Monitoring of SAP Cloud ALM.


Public
This is the current state and may be adjusted depending on customer feedback if viable without agents. 45
What is your ALM strategy?

Public 46
Which implementation capabilities do you need?

Standard implementation Individual implementation


process processes & workflows

For details, read blog series ALM for SAP S/4HANA Cloud – SAP Cloud ALM or SAP Solution Manager?

Public 47
What are the ALM cost?

n/a Hardware & Infrastructure

Configuration & user onboarding Configuration & user onboarding

n/a Deployment of agents

n/a Operating SAP Solution Manager

n/a Deployment of SAP notes, support packages


(Subscription of additional memory in case of (HEC subscription for customers without
extended usage) SAP on-premise maintenance agreement)
Public 48
Summary & Wrap-Up
How can customers consume SAP Cloud ALM?

SAP Cloud ALM is part of SAP Enterprise Support

You are entitled to use SAP Cloud ALM

• if you subscribe to an SAP Cloud Service (including SAP Enterprise Support,


cloud editions) OR

• after you sign an amendment to your SAP Enterprise Support agreement

The SAP Cloud ALM usage rights are part of SAP Cloud Enterprise Support.
This is the current state of planning and may be changed by SAP at any time.
Public 50
How to get SAP Cloud ALM and required Information

Entitlement Start Request Provide &


Onboarding
Notification Application Read Information

Provide minimal input and the


Customers SAP Support SAP Cloud ALM tenant is
Launchpad Admins are available within an hour
automatically authorized to
launch the SAP Cloud ALM Review Product Information:
request application https://support.sap.com/en/alm
/sap-cloud-alm

This is the current state of planning and may be changed by SAP at any time.
Public 51
SAP Cloud ALM – Links to further information

At a glance Product information


▪ SAP Cloud ALM home page ▪ SAP Cloud ALM for Implementation
▪ Video: SAP Cloud ALM in a minute ▪ SAP Cloud ALM for Operations
▪ Documentation
▪ Overview presentation
▪ Supported Solutions
▪ Analyst report
▪ Latest enhancements
▪ Information sheet
▪ Product Road Map
▪ SAP Cloud ALM usage rights
▪ Questions & Answers Training
▪ Recorded demos ▪ Learning Journey:
▪ Demo system – SAP Cloud ALM for Implementation
– SAP Cloud ALM for Operations
Onboarding ▪ OpenSAP Training:
– SAP Cloud ALM in a nutshell
▪ How to request SAP Cloud ALM?
– Accelerate Cloud Implementations with SAP Cloud ALM
▪ How to set up SAP Cloud ALM? – Operating Cloud-Centric Solutions with SAP Cloud ALM

Public 52
Stay Updated: ALM Newsletter

Stay updated about the latest news in


Application Lifecycle Management!

Register now for our brand-new monthly


ALM newsletter here:

Register here

Public 53
ALM Events

https://support.sap.com/alm-events

Public 54
Thank you.
Contact information:
CXS Customer Communication

© 2022 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to SAP Materials for general audiences.

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