HUMAN RESOURCES MANAGEMENT AND DEVELOPMENT

FINAL GROUP PROJECT

COURSE CODE AND NAME: BUSI 2103(23W-C-BC_7A)

TEAM MEMBERS: NAVLEEN SINGH

KHUSHVIR KAUR

LOVEPREET KAUR(2020060697)

HARNOOR SINGH

INSTRUCTOR: KENNTH ENG

Equipment Franchise stores, a Report

Introduction

The study's goal is to carry out an assessment of a supply and demand of human capital (HR)

at a famous sports equipment franchisee that includes three locations. The franchisee has

observed a decrease in sales at the physical locations, although purchases made via the web

have greatly increased. The proprietor's goals are to keep the store productive while also

expanding its internet customer base (Chapman, 2022). This report will use both qualitative

and quantitative techniques to forecast the demand and supply for human capital (HR) for the

next three years, identify any surpluses or shortfalls, and make recommendations to cope with

just about any prospective human resource scarcity or surplus.

Section A: Predicting the Need for HR Services

The accompanying quantitative and qualitative approaches are used in order to forecast future

demand for human resource positions in the stores as well as the online world over the course

of the following 3 years:

Qualitative Methods:

• Trends: An trend analysis was performed in order that analyze the past sales information

and forecast key trends of additional business. Also on basis of the historical pattern, it really

is anticipated that the number of items sold in physical stores would fall by twenty percent

every year, while the quantity of goods sold online will increase by 30 percent each year

(Chapman, 2022).
• Ratio Analysis: In identify the optimal number of employees necessary for every $1 million

in revenue, a proportion analysis was carried out. In accordance with historical data, the ideal

proportion of staff to revenue is one to six hundred.

Subjective Techniques:

• Opinion of Researchers In determining the appropriate number of employees required for

each shop as well as the internet browser in order to maintain efficiency and grow the internet

presence, expert opinions were collected from store managers, assistant managers, and

department managers (Chapman, 2022).

Using the approaches mentioned above, some relevant projections have indeed been made

regarding the demand for HR during the next three years:

Table 1 presents the anticipated HR needs by year, broken down into store and online totals:

2023: 91: 899: 2024: 73: 12:85: 2025: 58: 16:74

Section B: Estimating the Available Human Resources

The following quantitative methods were utilised in order to make projections regarding the

HR supplied estimates for the course of three years:

Quantitative Techniques:

• Turnover Rate: As well as in personnel and staff primarily focused on online work were

included in the computation of the turnover. Based on the historical data, the yearly turnover

rate for staff members employed in stores is 15%, whereas the rate for staff whose primary

focus is digital work is 30%.

Using the methods mentioned previously, we could arrive at the following projections about

the human resources – over the course of the next three years:
Table 2 presents the anticipated numbers for HR Supply Annual Store Online Total in the

years 2023, 2024, and 2025.

The Abundance or the Shortages, Part C

According to the projections of demand and supply for It that are found in Tables 1 and 2, the

following is an indication of a staff members that will either be a surplus or a shortage for

each company division as well as for every year:

Table 3: Excess or Deficiency in Supplies

Year Store Online Total \s2023

15 4 11 \s2024 9 6 15 \s2025 4 8 12

Making Predictions About the Demand for Work

The franchisee needs to conduct a detailed examination of previous information on sales,

earnings per worker, and evolving customer is order to make an accurate prediction regarding

the demand for labour. The operator of the franchise will need to perform the necessary math

to figure out the number of employees necessary for every site in order to keep up its

productivity, which he will evaluate based on the amount of profits earned by each person. It

is very evident that the franchise owner needs to pivot their attention to online sales in light

of the fact that sales in shops have fallen by 20% but sales made internet have increased by

30%. As a result of this, it is necessary to determine the amount of employees needed to

sufficiently support the growth of the internet shop.

Considering that the annual sales per store is an average of $1,200,000, the franchise owner

must have the subsequent jobs filled in order to achieve the highest possible profitability and

level of business success:

service personnel • A store manager • An assistant manager

It is essential to keep the same ratio of employees to revenue at each of the stores in order to

guarantee the sustainability of its respective levels of productivity. Hence, the owner of the

license can estimate the number of staff members needed for each store by doing the

following calculation to get the ratio of staff members to revenue:

(one Manager, one Assistant Manager, five Department Managers, and twenty Customer

Service Representatives) divided by one million two hundred and fifty thousand dollars.

According to the estimate presented below, each location needs 0.022 staff for every dollar

that they bring in. If somehow the franchise owner intends for the same level of productivity

to be maintained at each location, then he will need to figure out the right staffing levels to

support the forecasted sales at each location.

We can predict that the franchise owner will have a lesser demand for workers in the stores

because there has been a tendency of a 20 percent sales decline in stores. If the franchise

owner hopes for the same level of productivity to be maintained at each location, then he will

need to determine the appropriate number of staff to support the forecasted sales at each

location. For instance, if each store's income is too low by 20%, the number of staff that will

be required for each store will be as follows: (1 Store Manager + 1 Assistant Manager + 5

Department Managers + 20 Customer Service Representatives) / $960,000

This indicates that there will be a need for 0.025 employees for every dollar of revenue at

each store. Because of this, the proprietor of the franchise will have to cut back on the

number of workers employed at each location in order to keep up the same level of output.

$300,000 for the work of 5 full-time remote workers who do their jobs from home.
According to the formula presented above, the franchise owner needs 0.016 staff for every

dollar of terms of net profit online. As a result, in order for the franchise owner to support the

anticipated growth in online revenue, he or she will need to hire additional staff to support the

online operation.

Estimations of the HR Supply

While calculating the hr Management supply estimates, the franchise owner needs to take

into account the annual turnover rate of workers who work in stores as well as those whose

primary focus is on the internet.

In conclusion, this research gives an examination of the labour forecast and turnover for a

reputable sporting goods chain that consists of three physical locations in additional to an

online sales channel. According to the projections, there would be a personnel scarcity there

in internet channel, while the in-store channel will have an employee excess.
References:

Chapman, M. (2022, September 28). An Intro to Quantitative & Qualitative Inventory

Forecasting Models. https://www.eazystock.com/uk/blog-uk/inventory-forecasting-

models-quantitative-qualitative-methods/#:~:text=In%20general%2C%20qualitative

%20forecasting%20is,calculations%20to%20predict%20the%20future.

(Chapman, 2022)