FNU EIJI NATIONAL UNIVERSITY Student ID: College of Engineering Science and Technology Instructions: School of Mathematical and Computing Sciences Department of Computing Science and Information Systems Program: Bachelors of Science/ Bachelors of Education CIN603 — Systems Analysis and Design QUESTION & ANSWER BOOKLET SPECIAL Examination: Semester 2 - 2020 Read the following instructions before writing Time Allowed: 3 hours with an additional 10 minutes reading time. 1 3 Page | of 24 All answers are to be written in this Question and Answer Booklet. Write your ID Number on all the sheets of paper of the Booklet that you have used. Please also ‘number all the sheets paper/pages that you use. Non-programmable calculators are allowed. Total of number of pages: 24. Sections Question Marks Section A: Multiple Choice Questions 30 Multiple Choice Questions 30 Section B: True and False Questions 10 Compulsory Questions. 10 Section C: Short Answer Questions 7 Questions. All are compulsory 20 Section D: Project Management/Modelling | 4 Questions. All are compulsory 40 Total Marks 100 CIN603 ~ Systems Analysis and Design ‘Semester 2-2020‘Student ID: SECTION A MUTLIPLE CHOICE 30 Marks Circle the correct answer. 1. Two or more concurrent tasks often depend on a single prior task, which is called a(n) task. A. Antecedent B. A priori C. Ancestor D. Predecessor 2. When two or more concurrent tasks depend on a single prior task, the concurrent tasks are called task. A. Successor B. Descendent C. Antecedent D. Child. 3. The first step in the creation of a PERT/CPM chart is to. identify all the project tasks identify the graphical planning aids to use determine the logical order of project tasks D. determine the status of all tasks p> 4. Logical model shows A. how the system will be constructed. B. what the system must do, regardless of how it will be implemented physically. CC. How the system will be constructed and what it must do D. All of the above enable objects to communicate and interact as they perform ‘business functions and transactions required by the system. ‘A. Relationships B. Aggregates C. Clusters D. Linkages 6. A Use Case is a visual summary of several related use cases within a system or subsystems. A. Schematic B. Diagram C. Outline D. Description Page 2 of 24 CIN603 ~ Systems Analysis and Design Semester 2-2020‘Student ID: 7. A DED show = ‘A. how a system transforms input data into useful information. B. how data moves through an information system. C. what the system does. D. All of the above. 8 enable a systems analyst to identify a problem, evaluate the key elements, and develop a useful solution, ‘A. Analytical skills B. Confrontational skills C. Interpersonal skills D. Artistic skills 9, Greater user involvement in the system development process usually results in 4 ‘A. slower development times B. more satisfied users C. poorer communication and slower development times. D. Poorer communication 10. RAD relies heavily on A. prorotyping and user involvement B. prototyping C. agile method volvement ‘cam members prepare to lunge at each other to achieve their . Te-sequencing serum A. B. dodge Cc. D. adaption 12, In a.use case diagram, the user becomes a(n) , with a specific role that describes how he or she interacts with a system. interlocutor actor master agent ooe> 13. To evaluate a systems analyst needs information about projected future volume for all outputs, inputs, and processes compatibility scalability applicability reliability gasp Page 3 of 24 CIN603 — Systems Analysis and Design Semester 2-2020Student ID: 14, In data and process modeling, a(n) model shows what the system must do, regardless of how it will be implemented physically. ‘A. operational B. logical C. physical D. relational 15, A data is a central storehouse of information about a systems’ data A. knowledge base B. content bank C. repository D. glossary 16. In a data dictionary, a(n) is the smallest piece of data that has meaning within an information system. A. pixel B. record C. field D. index 17. is a widely used method of visualizing and documenting an information system. A. UML B. UNIX C. Java D. DFD 18. An object has certain , like the make, model, and color of a car. A. packets B. keys C. attributes D. indices 19. A(n) represents a real person, place, event, or transaction ‘A. Method B. Command C. Object D. Instance 20. In a use case, an external entity is called a(n) ‘A. actor B. cost C. benefit D. domain Page 4 of 24 CIN603 — Systems Analysis and Design ‘Semester 2-202026. Student ID: . Building an application in a environment can offer greater benefits, and sometimes greater risks, compared to a traditional environment. GUI multinational web-based cloud pom> . Some industry leaders predict that computing will offer an overall online software and data environment supported by supercomputer technology. A. cloud B. mainframe C. outsourced D. interpolated is the transfer of information systems development, operation, or maintenance to an outside firm that provides these services, for a fee, on a temporary or long-term basis. B. Outsourcing C. Commission D. External provisi A(n) is a firm that delivers a software application, or access to an application, by charging a usage or subscription fee. A. ISP B. USP C. ASP D. OsP . The software that a company's IT department makes, builds, and develops is called software. A. extemal B. in-house C. indexed D. internal Advantages of purchasing a software package over developing software in-house include all of the following EXCEPT ‘A. satisfaction of unique business requirements B. proven reliability and performance benchmarks C. less technical development staff D. lower costs and less time to implement Page 5 of 24 CIN603 ~ Systems Analysis and Design Semester 2-2020‘Student ID: 27. System produces a full-featured, working model of an information system. A. Prototyping B. Outsourcing C. Coding D. Benchmarking 28. When companies use a they already know the specific products or service they want and need to obtain price quotations or bids from vendors. ‘A. request for quotation (RFQ) B. net present value (NPV) CC. request for proposal (RFP) D. retumn on investment (ROI) 29. The physical design is developed during the phase of the SDLC. ‘A. systems analysis B. systems operation and support C. systems planning D. systems design 30. In a PERT/CPM chart, each task has all of the following EXCEPT a(n) A. reference to successor tasks B. name c. iD D. duratoin Page 6 of 24 ‘CIN6OS — Systems Analysis and Design Semester 2-2020Student ID: Section B True or False Write either True or False for the following statements. 10 marks fv In general, data structure refers to grouping attributes from the logical database model into physical records 2. ‘A file organization is an arrangement of related records in secondary memory so that individuals and groups of records can be stored, retrieved, and updated rapidly. The primary deliverable from a logical database design is a conceptual model. One of the purposes of logical and physical database design is to choose data storage technologies that will efficiently, accurately, and securely process database activities The selection of data storage technologies is made during the systems implementation and operation phase Electronic commerce between two companies used a data-sharing arrangement called electronic data interchange Suppliers are an external Factor that affects a systems project. PERT/CPM is called a bottom-up technique. ‘One of the most significant disadvantages of using JAD is that it gets cumbersome if the group is too large relative to the size of the project 10. UML is a widely used method of visualizing and documenting an information system Page 7 of 24 CIN603 ~ Systems Analysis and Design Semester 2-2020‘Student ID: Section C Short & Long Answer Questions 20 marks This section has seven questions. All questions are compulsory. 1. List and differentiate the four common types of feasibility studies. (2 marks) 2. List and explain any two types of fact-finding techniques. (2 marks) Page 8 of 24 CIN603 ~ Systems Analysis and Design Semester 2-2020‘Student ID: 3. In the real business world, an ERP is labeled as a mission-critical system. Explain what mission-critical systems are and give two reasons why an ERP is critical for any business. (3 marks) 4. List and describe three common reasons for systems projects? (3 marks) Page 9 of 24 CIN603 — Systems Analysis and Design Semester 2-2020Student ID: 5. In-house software development is one of the options for software development. In this option, organizations develop own systems, or purchase, possibly customize and implement a software package. State two reasons why an organization might opt for in- house development. (2 marks) 6. Define the term Human-Computer-interaction. (mark) 7. Web-based database designs are the preference for many organizations. Moreover, a lot of leading IT organizations offer this service for specific fees. List and explain two characteristics of web-based data designs. (G marks) Page 10 of 24 ‘CIN603 ~ Systems Analysis and Design Semester 2-2020‘Student ID: 8. Define the term outsourcing. How does it work? List and explain two outsourcing issues and concerns. (4 marks) Page 11 of 24 CIN603 ~ Systems Analysis and Design ‘Semester 2-2020Student ID: Section D Project Management and Modelling 40 Marks This section has a total of four questions, All questions are compulsory Question 1 ‘Work Breakdown Structure & PERT charts (10 Marks) To upgrade its information system, VK Limited had been having discussions on work to perform for the commencement of the project. These are some of the prospective tasks. Meeting with department managers (10 days) Conduct interviews with all supervisors (8 days). Upon the completion of the interviews, two tasks begin at the same instance: © Review organization records (7 days), and * Observe business operations (5 days) Analyze and observe the existing information system (8 days) State issues with the current system. (5 days). Determine the solution to be implemented in the new system. (8 days) 1. Use the table below to list all tasks separately, with their duration. (3 Marks) Task Number ‘Task Name Duration Page 12 of 24 CIN603 ~ Systems Analysis and Design Semester 2-2020Student ID: I, Drawa PERT Chart. (6 marks) Page 13 of 24 CIN603 ~ Systems Analysis and Design Semester 2-2020Student ID: Page 14 of 24 CIN603 — Systems Analysis and Design Semester 2-2020Student ID: Ill, Identify the critical path. (1 mark) Page 15 of 24 CIN6O3 ~ Systems Analysis and Design Semester 2-2020Student ID: Question 2 Use Case (10 marks) Read the problem statement given below and use it to answer the questions that follow. Fiji National University uses an Online Public Access Catalog (OPAC). Itis an e-Library component associated with the central website of the university. OPAC is part of the Integrated Library System (ILS), also known as a Library Management System (LMS), and managed by the library department of the university. Patrons of the library can search the library catalog online to locate various resources - books, periodicals, audio and visual materials, or other items under the control of the library. Patrons may reserve or renew an item, provide feedback, and manage their accounts. You are to create a USE CASE for Fiji National University's library management system. Page 16 of 24 CIN603 ~ Systems Analysis and Design Semester 2-2020Student ID: Page 17 of 24 CIN603 ~ Systems Analysis and Design Semester 2-2020‘Student ID: Question 3 Return on Investment (10 marks) Fiji National Employees Fund has decided to invest a total of $150,000 in a tendered property. The property also requires compulsory maintenance of approximately $5000 each year. ‘The finance team estimated the following benefits for the lifetime of 5 years, Year 1_| $40 000 ‘Year 2 | $65 000 ‘Year 3_| $65 000 Year4 | $65 000 Year 5_['$55 000 I Ata discount rate of 15%, what would be the payback period for this investment? (4 marks) Page 18 of 24 CIN6OS — Systems Analysis and Design Semester 2-2020Student ID: Page 19 of 24 CIN603 — Systems Analysis and Design Semester 2-2020Student ID: II, Would you rate the investment as "GOOD" or "BAD"? Give a reason for our answer. (2 marks) TIL. Calculate the annual Return on Investment (ROI) for the project if the building was sold for a whopping sum of $300 000? (2 marks) Page 20 of 24 CIN603 ~ Systems Analysis and Design Semester 2-2020Student ID: IV. Calculate the Net Present Value of the investment if the current discount rate is 0%. (2 marks) Page 21 of 24 CIN603 — Systems Analysis and Design ‘Semester 2-2020Student ID: Question 4 Data Flow Diagrams (10 marks) Refer to the case study below. A video library shop is situated in the village of Tunalia, Nadi. Customers buy movies and videos on a cash basis only. The owner does not entertain any credit purchases. The video library shop keeps a keen record of all movies made and sold. Upon selling a movie, the shop owner records it in a sales register while simultaneously updating it in the video record register. At the end of the week, a staff generates an overall report of all movies sold with sales. This is then forwarded to the shop owner. The customer physically visits the video library shop to purchases movies. Upon the payment, the customer is handed a receipt and the movie. Sometimes, the video library also experiences the return of movies. This may be due to movies not burnt properly or incorrect labeling. The customer is to present their receipt to get a reimbursement or exchange for another disc. I. List down all entities, data stores, and processes. (2.5 marks) Page 22 of 24 CIN603 — Systems Analysis and Design Semester 2-2020Student ID: Il. Drawa DFD to show the flow of data in the Video library shop (7.5 marks) Page 23 of 24 CIN603 ~ Systems Analysis and Design Semester 2-2020Student ID: THE END Page 24 of 24 CIN603 ~ Systems Analysis and Design Semester 2-2020