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Qa - Gurus

This document discusses four quality gurus and their contributions: - Dr. Walter Shewhart developed the PDCA cycle and theories of process control. - Dr. Ishikawa developed the Ishikawa diagram and popularized the seven basic tools of quality and total quality philosophy. - Dr. Deming developed control charts and the PDCA cycle, also known as the Deming Cycle. - Dr. Juran developed the quality trilogy of quality planning, improvement, and control and emphasized quality management.

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Bhuvanesh Kumar
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76 views4 pages

Qa - Gurus

This document discusses four quality gurus and their contributions: - Dr. Walter Shewhart developed the PDCA cycle and theories of process control. - Dr. Ishikawa developed the Ishikawa diagram and popularized the seven basic tools of quality and total quality philosophy. - Dr. Deming developed control charts and the PDCA cycle, also known as the Deming Cycle. - Dr. Juran developed the quality trilogy of quality planning, improvement, and control and emphasized quality management.

Uploaded by

Bhuvanesh Kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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QUALITY GURU’s

First of the Top Ten Quality


Gurus is Dr. Walter
Shewhart who developed
the Plan, Do, Check,
Act (PDCA) cycle (known as
“Plan-Do-Study-Act” in some
circles) as well as theories of
process control and the
Shewhart transformation
process.
QUALITY GURU’s

Dr. Ishikawa developed the


Ishikawa diagram, also
known as the fishbone or
cause-effect diagram. He
was known for popularizing
the seven basic tools of
quality and the philosophy
Dr. Kauru Ishikawa of total quality.
Father of seven QC Tools
QUALITY GURU’s
Dr. Deming developed his
complete philosophy of
management, use of control
charts, psychology and
variation.
Deming greatly helped to focus
the responsibility of quality on
management and popularized
Dr. W.E Deming the PDCA cycle, which led to it
being referred to as the
PDCA Cycle (Deming cycle)
“Deming Cycle”.
QUALITY GURU’s

Dr. Juran developed the quality


trilogy – quality planning, quality
improvement, and quality
control. Quality Management
plans quality improvements that
raise the level of performance,
which then must be controlled

Dr. Joseph M. Juran or sustained at that level in order

Quality management to start the cycle again

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