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Solucion Bootstrapper

The document discusses issues with the Microsoft Setup Bootstrapper stopping during installation of Office 2013/2016. It provides steps to resolve this by [1] completely uninstalling Office, [2] deleting the AppCompatFlags registry key after backing it up, and [3] reinstalling Office in clean boot state. Another solution discussed is to [1] change the Start value for the Schedule service from 2 to 4 in the registry editor, [2] restart, and [3] reinstall Office before changing the Start value back to 2. Following these steps is recommended to avoid errors with the Bootstrapper and successfully complete the Office installation.

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Brayan Arturo Ramirez Barbosa
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50 views4 pages

Solucion Bootstrapper

The document discusses issues with the Microsoft Setup Bootstrapper stopping during installation of Office 2013/2016. It provides steps to resolve this by [1] completely uninstalling Office, [2] deleting the AppCompatFlags registry key after backing it up, and [3] reinstalling Office in clean boot state. Another solution discussed is to [1] change the Start value for the Schedule service from 2 to 4 in the registry editor, [2] restart, and [3] reinstall Office before changing the Start value back to 2. Following these steps is recommended to avoid errors with the Bootstrapper and successfully complete the Office installation.

Uploaded by

Brayan Arturo Ramirez Barbosa
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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-- SOLUCION 1/2 –

Microsoft Setup Bootstrapper has stopped working


while installing Office
RECOMMENDED: Click here to fix Windows errors and improve system performance

Microsoft has tried to enhance installation of their products by implementing latest


technologies. In the old days, we have used executable files which were quite capable of
installing a product with a single click. However, in Office 2013/2016, Microsoft is using
Bootsrapper technology. Bootstrapper is responsible for the initialization of an application
built using the Composite Application Library. You can explore more about Bootsrapper
technology on MSDN.

Recently, while installing Microsoft Office, we came around the issue of installation failure due
to Bootsrapper technology. We received following error:

Microsoft Setup Bootstrapper has stopped working


A problem caused the program to stop working correctly. Windows will close this program and
notify you if a solution is available.

So as you can see in the error message shown above, Windows closes the program but it never
notifies anything after that to solve this problem and you’ve have to manually fix it using
following steps:

Microsoft Setup Bootstrapper has stopped working


Before you commence, please create a System Restore point before trying this solution. Since
making mistakes in manipulation of registry could result in messing up of your system.

Completely uninstall your Office installation. This is important. Having done that, now do the
following and see if it helps.
1. Press Windows Key + R combination, type put regedit in Run dialog box and hit Enter to
open the Registry Editor.

2. In the left pane, navigate here:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags

3. At this registry location, as shown in above image, right click over AppCompatFlags key and
select Export. Save this key as registration file at a convenient location on your system for
backup purpose. Now right click the same key, i.e. AppCompatFlags and select Delete.
You can now close the Registry Editor and reboot the machine.

After restarting the system, you should install Microsoft Office, in Clean Boot State.
-- SOLUCION 2/2 –
After almost 5 hours of trying different procedures, I've finally managed to avoid this
error Bootstraper (1603) ... Uninstall AV, and re-enable Task Scheduler trough the
'Regedit' ...

1. Open Registry Editor, Click Start->type in Regedit, then Regedit.exe will be shown
under Programs
2. Once Registry Window is open, on the right pane of the window, click on
HKEY_LOCAL_MACHINE
3. Now click on SYSTEM
4. Now click on CurrentControlSet
5. Click on Services
6. Click on Schedule, then on right pane of registry editor, double click on “Start”
entry
7. Change the “Start” entry value from “2” to “4“. Now click “OK” button.
8. Restart the Computer for the changes to take affect.
Again the same procedure, return the value from "4" to "2" ...

Then installation of Office 2013 Pro - paased without any issues ...

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