Swati Kode

8379976427
SENIOR TEST ENGINEER swatikod [email protected]
Accenture pvt Ltd.

Objective:
• To achieve high career growth in Salesforce testing through a continuous learning process. Passion to
quickly learn and adjust to new environments and technologies.

Professional Summary:
• Around 7+ years of experience as a SFDC Testing, Functional Testing and Web-Based Testing
• Having basic knowledge with Core Java, Selenium, TestNG, Salesforce, Version one and ALM and AGILE
methodology.
• Have good experience in Salesforce Testing (Functional and Start up with automation)
• Extensive experience in automation which includes preparation of test scripts, test data, execution of test
cases, tracking defects and verification of fixed defects.
• Having hands on Salesforce configuration like Creating fields, Objects, Relationships, Page layout, Email
templates, Custom Setting, Cases Management, Validation Rule, Process builder, Profiles, Page Layout,
Permission Set, Public Group,
• Worked professionally on Salesforce User Setup, Reports & Dashboards, Sharing Rules, Home Page
Components’
• Worked on software automation test projects with effective use of QA methodologies and best industry
practices. Verifying and validating the Web based applications at different phases of Software Development
Life Cycle (SDLC) and defect life cycle.
• Experience of working in both Classic and Lightning platform of Salesforce
• Extensive experience in handling project related business meetings which involves requirement walk-through
meeting, project status meetings and project sign off meetings.
• Good experience in test coordination, responsible for test deliverable, status reporting to client, preparing
Metrics and handling client escalations & defect triage calls.
• Performed Component, Integration, SIT and Regression Testing End to End Testing on application with
cloud CRM Products.
• Possess problem-solving skills, ability to follow industry standards and procedures. Ability to quickly master
new concepts, applications and a team player.
• Solid history of discovering errors, resolving defects and ensuring client expectations are met with high
quality software solutions.
• Involved in creating monthly status and daily status reports and sharing it with the Stakeholders.
• Strong Knowledge on Software Test Life Cycle (STLC)
• Worked on Test Case Review and Release Sign-off.
• Good experience in Team Handling.
• Participated in production Release and supported testing on production.
• Mapped business requirements with test case by preparing Traceability Matrix.
• Experience in Version One , Jira tools to track the storyboard.
• Proficient knowledge in SQL Database.
• Expertise in defect Tracking and Bug Reporting Tools like HP ALM, JIRA X- Ray
 Technical Skills:
Operating Systems Windows 7/8.1/10, XP
RDBMS MS SQL Server
Testing Tool ALM 11, ALM 12, Jira X-Ray
Test Management Tool ALM 11, ALM 12, Jira X -Ray
Defect Tracking Tools ALM 11, X- Ray,Version One
Platform Salesforce.Com(Sales/ Service Cloud)
Automation Tool Selenium Web driver
Technical Skills C, C++, Java, UNIX, SQL,Dot Net
Methodology Agile Development (Scrum) and Waterfall
Others MS Excel, MS Word, MS Power Point

Educational Qualification:
➢ MCM (Master of Computer Management) from S.R.T.M.University, Nanded in 2014.
First Class With Distinction UT 1st (73.58%)

➢ BCA (Bachelor of Computer Application) from S.R.T.M.University, Nanded in, 2011.

First Class With Distinction (73.20%)

Project Description:
Project #1: PNC Bank (US client)

Senior Software Engineer, Accenture Pvt. Ltd, Pune

Oct 2017 – Till Date

Role : SFDC Tester

Team size : 30

Description: One of the leading Bank provider financial services, offering an extensive line of products
Saving/Current Accounts, Debit cards and credit card with different plans to customers in the U.S. This project is
all about building a new Sales force application. Salesforce CRM system allows businesses to manage business
relationships data and information associated with them through Lead, Account, Contact, and Opportunity as well
as many standard and custom objects .This application is very useful for business as well as customer perspective.
By using of this application sales of the financial products which are provided by bank increases.
 Responsibilities:
• Involved in script development, maintenance and execution activities.
• Actively involved with various business team member to gather the requirement and documented
the requirements and worked in the agile methodology.
• Expertise in delivering in quality automation scripts based on guidelines and coding standards.
• Understanding of Requirements and converting them into testable requirements.
• Provided Solutions to Problems Client Face and conducted training sessions for End user and Testing teams.
• Execution of test cases and assign the priority and severity of defects as per the requirements
• Attending Defect Triage calls with developers to give a clear understanding on expected behavior of
the module
• Conducting Daily status meetings with on shore to discuss on the progress of the Project Deliverable.
• Responsible for configuration activities for Salesforce application which including new areas of sales
cloud configuration, analyzing and fixing assigned faults, peer-to-peer reviews and testing.
• Worked on Standard Sales force object like Lead, Accounts, Contacts, Campaigns, and Opportunists.
• Worked on custom objects as well.
• Maintained and customized Salesforce application scopes such as users, roles, profiles, groups, accounts,
contacts, record types, sharing rules, custom objects, Custom tabs, pick lists and page layout customization
to support vital business functions.
• Created different Users for the various roles as per the business requirement and configuring custom
profiles, permission sets, and object settings.
• Coordinated and transferred knowledge to the offshore team, provide training to all end users
• Completed work in timely manner.

Project #2: Unique View Breakaway Wireless billing (US client)

Software Engineer

Roles : functional Testing, Database testing, Test case design and execution.

Tools : ALM 12, FTP, Unix, SQL,

Description :

Unique View Breakaway Wireless Billing has been designed for new generation
Customer care and billing environments to increase competitive advantage
by making it easier to design, deliver, and bill the products and
services Customers want. Unique View Breakaway Wireless Billing provides modules
for Balance management, billing mediation, rating, discounting, and bill
Production.

Responsibilities:

➢ Analyse of SRS, and User Interface Specifications documents

➢ Preparation of Test Scenarios and Test cases
➢ Performed Database Testing at Application level.
➢ Sending the customer request from billing system to the customer.
➢ Reporting and Closure of Defects submitted in Defect Tracking tool
➢ Interaction with development team in defect fixing process and
regression testing
➢ Preparation of Test Traceability matrix and Test reports after
completion of test execution.
➢ Participation in project status review meetings.
Trainings :
• Certified ADM 201 Salesforce Certification.
• Certified with Salesforce Advance Administration
• Banking Foundation Training (BFT) Certified.
• Attended Training of Salesforce Administrator, SOAP UI and Selenium in Accenture.

Achievements :
• Accenture ACE Awards in 2019-11-20
• Recognized with BRAVO Awards Accenture in 2020-07-09
• Rewards for excellence (SPOT awards) in Accenture 2021-02-11
• Performance value award for “Smart” value Q4- 2014 in eClerx

Strength:
• Willingness to learn
• Dedicated and Smart worker
• Team player
• Believe in hard work and Smart work

Personal Information
Date of Birth : 01-Feb-1988
Languages Known : English, Hindi and Marathi
Nationality : Indian

Declaration:
I hear by declare that the data furnished above by me are true to the best of my knowledge.

Swati M. Kode