) ee University of Chittagons MBA 2° Semester Fina! Examination 2017 Subjects Management Course Title: Operations Manning & 6 control Course Code: OSCM 516 “Time: 04 hours Ma rks: 75 Instructions’ i) iy Figures inthe ight margin iat (ul) marks; and _ ip Alipas of {question must be answered Answer any five questions; ally. 1-8) Explain the following with examples 4) Operation planning and contol i) Suppo ativiis of operations 1b) What are the environmental factors ‘hat affect operations planning and ‘control? Explain. 5 c) Describe the principles ‘of operations planning and control. o 2.2) Explain the role of aggregate plannit 1g in supply ct ° b) Howcan you respond to predictable ‘Earibility in supply chain? 3 Explain the concept ERP and MRP with examples. 5 5, Management atthe Mostafe Ine is determined the following demand schedule (in units) oe 3 5, (Bena 0 ‘An employee can produce an averaBe of 10 units per month. Each worker oF the payroll costs Tk ood in regular cme wages PEF MOR ‘Overtime payment is GOTK per hour ‘Company can hire anc train a new emptoyee for TH 6000 and lay one off for Tk 10,000. Invenio costs Tk. 32 per unit oF se atthe end of ech month ArPresen ad employees are onthe payroll AS days inventory Keeps Fa stock for safety in each month 5, ch inventory is 100 unis. 25 days OF ‘working days Per rronth, Overtime production cos iS 0 per hour and overtime capsely js 8 hours per worker Per roa, Subcontracting cost US TK 20 per unit and subcontracting capacity 200 units per month Regular production eos per UNS 18 per unit. i). Preparing a production rn Ueda evel work force strategy: The plan may call foraonetime 6 adjustment ofthe work force before month |. iy Prepare a prodetion Pan wath a chase setegy tha varies the work force with overtime and 6 subcontracting. ity Compare and contrast te pure strategy plans on the basis cof annual costs and other factors that you believe tobe important dia) Whatis scheduled receipts and planned order releases? 2 1b) Whats product structure again? Give an example. 2 2) What is the nervousness of MRP system? ‘What are the sources of MRP system nervousness? How it 4 can be reduced? 4) The requirements for week 1,235 4 Sand 6 8 100, 0,150,120,180, and 110respectively Develop 7 ty and part period balancing [Ot sizing policy? Compare the cost a MRP by using periodic order ‘quanti srholding cost is TK. 2-50/ani per week and ordering cost is TK, 500 >| Scanned wh CoScomarshort. ivities? Discuss ity can be achieved? pe MPS for the following conditions. Forecast of demand for the 0,58 ml 62 The avaiable oder for period 1, 23 and 4 are 55, “The lot size is 70 and safety stock is 10. ance on hand is 25: nd 6 are 20, 15, 25, 22, and 16 respectively. Prepare new s.a) How does MPS ike with other MP iy) What is MPS stabi”? How MI Using discrete ATP logic, calcul: rent seven periods a6 45, 35,55, 605 35,35, and 30 respectively, Available ba suppose new ore in petod 253, 4 $5 (MPS from period 2. [AX| and CM2. The eompany plan fo of mobile, the model 50 percent of 4) Samsung company foeusts on 0 models va 200 units per week and that these will be ssomibled to order, The company expects seavfemand to be the AX1 rode and 10 peeent wil he M2. The other 40 percent are sold &5 1 band for model AX1 is 10, and 15 for ducts. The available balance oF "AX1 and 15 for CM2. Prepare the two evel Master options in other bundled pro M2 and safety stock for AX1 is 10 for production scheduls fr this sitvation foe Wo 4a) _ Whatare the different capac planning and contol techniques? Discuss in short 1b) The product structure tree of two prodvets are piven bellow: e c [ ~ { ee) ie EQ) . ‘ Fa) Tea a) : Routing and standard time data given'as follows: la Sumdard |” Sandard ] Standard run i , nd product | | Operations | we | sep | sen tous | timehour | Om nous hours | _perunit it unit A 50. Toft WCl 1 02 ae 12 B 40 Loft ‘WCI 1 025 1.25 E canna ; 1215 C Fe 02 D To | tof? | woz} 7 o 2 = 2of2 | we3| 4 ‘ol 6s 2 EB 100 lofl WC? 2 02 z $ F io | oft wes 2 D = = C 100 | oft | wes[ 2 a z a : 1 “The master production schedule are given below: Period TndProuiet | 1 | 2 [a 3 6 A 30 60 60 75 iS 0 130 | 50] 80a Prepare a bill city for end product and a capacity req acity bills. abill of capacity a acity requirement plan using capacity bill: ity bi Scanned wth ConSconrata sheory of constraints? [Vieuss tse theory cf constraints scheduling in shor. ius in short affect the production activity control? Di orders a Tom's Sailboat fltow diferent ru" though the shop but all orders must the plant, The table below shows al tasks for four jobs that rently November 1oand TOM Tre incom stop at exch ofthe three work ceters in vec over 5 days and need ro bescheduled at Ue COMP is eu works ascvenday week: rival Toure — Processing (ime (days) Order. ire routing. = WEA WER wes (Bite Nov. 10 1-32 1 > (atin Nov. 10 231 2 ake Nov. 12 3-21 3 eo) Gets (Kerrie Nov. 14 2-13 fe cc an that a first-come/frst-served sequencing vs are idle as work begins on orders B and Gon rae i used at all work centers. Al three work cee November 10. ne Construct a Gantt chart depicting the for these four jobs. hj atin guese for processing et work processing and ile times forthe tres work centers bb. How many days does ac center 27 | Scanned wth ConSconrarpniversity of Chittagons Department of Management 2 Semester Final ‘examination y Management 2017 Course Code! si7 ult Marks: 75 MBA parts of inventor rks. All Course Title: jn insicate fall -guros in te Hest a 5 Scanned wih Consi ie : , 74) The following are the information aid Gala feldting to a demand pattem arid tosts of a firm + box per year, and ordering costs year, Carying costs até 10% percent pei ses 20,000 boxes @ yn saute applies! IC Co. Us ar M aerate SO er ort The ellowing i ; Price Per box (Tk) sr of boxes er 500-1999 zs 2000 - 4999 es 3 5000-9999 Ls cee : a su “ | ‘The optimal order quantity | 3) The number of orders per year | 62) What do you mean by P system and Q sys 1m? What are the advantages and disadvantages of ‘P? and ‘Q’. 5 system? : i : 6) A regional warehouse purchases hand tools from various suppliers and distribute them on demand to ‘Abifom inthe season. The warehouse opergtes five days per week. ‘and 52 weeks per year. Only when it is ‘pen can orders be received. The following}data are available : i ‘ : “Average daily demand . 100 drills . ‘Standard deviation of daily demand 30 drills, Lead time fo‘c 3 days A Holding cost i TK. 9.4 per unit pet year. 7 al jae cost | TK..35 per order. yee service level i 95 % (Value of 2 = 1.65) i Determine: | i i) EOQ, safety stock and reorder poinf using Q system; . , 3 i 5 ii) BOQ, safety stock level and reorder point usiig P system if 1 Month [1 J 25, 3 [eas tT r : Requirements | 10] 62] 14 f 128 678910 TT 7 ‘oon | | [a 1 rea ma 32 | TA vere f 2 f fae | The initial inventory is zero, the fixed | r J been estimated fixed setup cost per replenishment taka .f ted by management 2 percept uni, and the variable cov id 220 perunit fo es nit. Construct a replenishment, lc and calculate the associated éosts using three le, schedule and calculate ? jr ts ies ig three month decision rul 5 Scanned wih ConSconarpoge University of Chittagong, Department of Management MBA 20s ster 1 Examination 2017 Course codet MGT SIN Course titled Purchase Management Time #4 Hours Marks #75 Answer any Five Questions All parts of a question must be a serially. wered chasing? How wonld you define the concept of Procurernent: and purchasing; Why is purchasing? Herciy discuss the historical development of purchasing, management. Ielentfy ancl explain the four enablers of Purchasing and supply chain management. Provide a list of major documents that are covered in suite of e- procurement software tools What does it mean by ethics? Why is the purchasing, profession particularly sensitive to ethics? Identify and discuss the various steps that are to be considered in supplier evaluation and selection Process. ‘Asa student of supply chain management how can you develop @ supplier evaluation and selection survey? > What do you mean by supplier development strategy? “Supplier developments a Strategy for improvement of purchase performance "Do you agree? Why or Why not? Define Worldwide sourcing, Why is worldwide sourcing? Discuss the different sources of Information about Worldwide sourcing. Ilustrate the benefits and state the future trends of global sourcing. What is project management? Why isa supply manager involved and participated in different phases of a project? Contrast learning curve analysis and value chain analysis. Who are the participants in value chain analysis? Discuss. Why doesa progressive firm actively practice value chain analysis? Develop a profile of askilled or effective negotiator. Which are the characteristics of the win-win negotiation and win-loss negotiation? Which are the negotiation tactics to reach agreement? State the impact of cost management on the supply chain, Discuss the different pricing strategies a seller can use along with the key feature ofeach, Provide examples of current marketplaces where these types of pricing arrangements are shifting dramatically. What are the benefits from measuring the total cost of ownership for a uurchased item? Are there any potential disadvantages of this approach? If so, what are they? 05 06 oOInstructions: Answer-an 3A me “The figures in he right Hand mara indicate full marks. University of Chittagong, Department of Management MBA,2nd Semester Final Examination- 2017 Course: SCM $19 (Global Marketing and Logistics Managemen0) “Time: 4 Hours ‘Total Marks: 75 ‘a question must be ive of the followint arts. 0} answered serially. ay Bate Toba marketing deretite it fom domestic marketing. 04 3) Baplain the major characteris of global marketing 06 ¢) Explain SRC of ethnocentrism in context of global vrarketing, How cana globalmarketer | 05 avoid SRC problem? i “tay eine quality ofa product ard narrate different quality mensions in context of global_ | 05 market. ; ———~| 04 i) How would a global marketer maintain quality? 06 ‘¢) Define innovation with its ‘characteristics in the global market, Explain the situation under réorder point. 06 Sweet Cider is delivered weekly 1 Cindy”s Cider Bar. Demand varies uniformly | Between 300 liters and 500 liters per week. Cindy pays 20 cents per liter for the | dider charge 80 cents per liter for it, Unsold Cider has no salvage value and tannot be carried over to the next week due to spoilage. Find the optimal stocking level and its tock out risk for that quantity. ») 04 Page 2 of 3 Scanned wth ConSconrar‘The house keeping department of a Motel use: per day. The actual number tends to vary with th night, Usage can be approximated by normal distribution that has a and standard deviation 9 wash cloths per day. A Linen Supply C towels and washes cloths with a lead time of 3 days. If the motel poticy is to maintain a stock out risk of 2%, what is the minimum number ‘of wash cloths that must be on hand at reorder time, and how much of that amount can be considered safety stock? Value of zat 95¢e level 1.65; 98% level=2.055; at 99% level = OS approxi ely 400 washeloths number of guests on any giver an of 400 2.33. 7. a) Briefly discuss the different types of selective inventory control technique 05 by What is P system and Q system? How P and Q systems used in practiced? 03 Explain. €) A regional warehouse purchases hand tools from various suppliers and then distribute them on demand to retailers in the region. They operate 5 days in a week, 52 weeks in a year. Only when it is open can order be received. The following data are estimated for the tools with double insulation and variable speeds. ‘Average daily demand = 100 units; Standard deviation of daily demand =30 units; Lead time=3 days; Holding costs = Tk.9.40 per unit per: afi . ‘Ordering cost = Tk.35 per order; Cycle service level= 95%. Requirements — o4 f : i) Determine EOQ using Q system and P system, 5 | ii) If on hand inventory is 40 units, there is one open order for 440 units = i and there is no back order, When a new order should be placed inQ 93 = i system and P system? Page 3.0f3, Scanned wh ConScomeUniversity of Chittagong Department of Management MBA 2S Final Examination 2018 (Major in Supply Chain Management) Course Title - Purchase Management, Course Code 538 ‘Time—4 Hours Marks: 75 Ttruetions:() Answer any Five of the following aves i vi salt marks; 8d (Gi Figures inthe right marsh d {i All pats of a question mst OS ‘answered sequentially. ing the importance of purchase management? 1a) Why do top managers recog! 1b) Whatisthe difference between purchase management and supply chain management? ¢) Explain the various enablers of purchase and supply chain excellence. 2, a) Briefly discuss the purchasing objectives of Online amazon, 1) lustre and explain the different Somponents of strategic supply and purchase management process. ) Ig there any. difference between purchase order arid blanket purchase ord advantages of using blinket purchase orders. ler? Write the cost unalysis and total cost analysis? “hata seller can use. Provide examples of current ng arrangements are shifting dramatically. nr close relationship, inthis situation, how can & ‘supplier before awarding a purchase 3, a) How would you define price analysis, 1) Diseuss the different pricing sree ‘marketplaces where these types Of «Suppose, a buyer and seller does not have Hager obain cost data to perform cost analysis for ccontraci 4.) Whatdo + mean by purchasing perfomance ‘measurement and evaluation? Why do a firm rene measure purchasing performance and evolution? types of measures that canbe used to measure supply performance. 8) Describe the various f performance benchmarking, Which type is commonly used in the «) Explain the three types 0 purchasing functions? 5, &) Why does the leaning curve apply mainly © direct labor. > ‘adireet.labor 4) Why itis important for buyers to have Knowledge of a supplier's learning rate when preparing to negotiate purchase contract? Explain. «What is value chain analysis? Why do progressive firms actively practice value chain analysis? Give your arguments. a) iy source wordvide? How to develop worldwide sourcing Progam? 1) How international purchasing and global sourcing do differs? {Do you tink the differences are meaningful? Why? 1a iat do yeu ean bythe Why i the purchasing profession sensitive f ths ope? b) Why isit important fora firm to have a written ethics policy? ¢) What isthe importance of top management's commitment 0 the policy? Scanned wth ConSconrar 03 05 03 07 04 07 03 07 3 5 16 05 04 a RB 16 07 04 09University of Chittagong Departinent of Managemen MBA 2"@Semester Final Examination 2018 ‘. (Major in Supply Chain Management) ent, Course Code 5. Course Title ~ Global Marketing and Logistics Managem ‘Time—4 Hours : Marks: 75 Jastructions: — () Answerany Five df the following questions Figuresin the fight marci omen full marks} and All parts of question ine answered sequentially pal marketing. 4) Define gotl marketing and explain the major characterises of gio jlicated than that of the domestic marketer ‘because the ‘international marketer's task is compl international marketer avst deal Wilh at cena two fovels of wncontrliab° ‘uncertainty instead ‘fone «Justify thestatement show! the levels of uncertainty. c) Explain the diferent stages ofintemational marking iavolvement by a marketer 2. a) Explain sles promotion’ as #100! #0 promote the product OF service in the global market with Khe riteriato be considered tote tates promotion decisions, 1) Bluciatethe major conta ake vortsing campaign 8 gD market. ©) "Price escalation can bo ‘fanaged by the global markets different ways! 1 . a @ efi market perceived dusty and Pt What are the three major eamponents of ition? «9 How can knowledge, of the diffusion of international investments? 1+ explain those. formance quality with examples: Tq product? Discuss their impo innovations help a product manAeE plan 4,8) How do bargaining betas differ from one culture 19 other in business negotiation? behavior have strong impact on ‘negotiation behavior in the global t) "Language and nom 5, “2) Explain European Union (EU) and its impact on the changes in the demand fr logistics services. 4) Show the limitations of European integration. c) Explain in brief the policy measures elated to transportation taken by the Buropean countries. 6 a) Define logites and 108i ivity and value mtris. 4) How des logistics mansgenst differ from Supply Chain Management (SCM? Explain oc desig as an imprint part of Lt istics activities. sie «How would you make transportation decision in the logistics mana ses management. show and explain the relationship between ygoment process? 7, Writeshort notes on: (OX9), i) Pricing variables in the global market ii) _Inlandlogistits in North America International public relations in) Distinguish features of lapanest channel of distribution 4) SixC’sof global channel of distribution strategy- Scanned wh ConScomar 04 06 05 04 06 05 03 06 06 06 05 04 05 03 07 07 05 03 1s