Module 1
Module 1
Module 1
Learning outcomes
A. Draw connections between concepts; and
B. Discuss the importance of communication skills in relation to becoming a
good digital communicator.
Lesson 1 Communication Skills
2. Message content
Imagine that you are given a message that contains an ambiguity, resulting
in a serious error. Who is as fault? It really doesn’t matter, the mistake has
been made and the costs of redoing the work or putting right the loss is the
question to address.
D. Also a message might simply be misheard. Given that the word has
several meanings, it might not be the one that was intended and you
may have misheard it anyway: what chance have we got of getting the
message?
3. Channel
Messages are conveyed through many different channels.
Written Verbal
• E-mail • face-to-face meetings
• Letter • telephone
• Memo • video conferencing
• Reports • presentations.
• Fax
• Publications.
Using the correct channel is essential in making sure your
communication is effective, eg faxing a map or detailed Instructions.
4. Receipt
The receipt of the message can be interfered with in several ways:
• Environmental factors
– Noise – talking to someone on a mobile with train
announcements in the background
– Light – if the screen cannot be seen clearly in a presentation
• Needs/anxiety/expectation of the listener, nerves when talking to
person in authority.
6. Accept or reject
Everyone is an individual who has unique intelligence, education,
religious beliefs, social background and experiences. Too often it is our
personal values that lead us to see or hear what we feel ought to be there
rather than what is actually being communicated.
Activity 1
Using the video “Skills in 21st century/Dr. Laura A.
Jana/TEDxChandigarth” https://youtu.be/z_1Zv_ECy0g, Make a
concept map about what skills are needed that was mentioned in a video.
Lesson 2 Digital Skills / Digital Citizenship
Learning outcomes:
Keyboarding – learning the proper keys. Use common letter keys and
shortcut key combinations.
Turning on a computer and logging in.
Using a mouse.
Recognizing basic computer icons.
Saving documents and changing file sizes.
Understanding computer and network storage.
Creating, organizing, and manipulating shortcuts.
Identifying and employing basic features of an operating system.
Creating and maintaining files and folders.
Use search strategies to acquire and organize media and digital content
through information sourcing.
Evaluate resources for validity, accuracy, relevance, and credibility.
Analyze and explain how media and technology can be used to distort,
exaggerate, and misrepresent information.
Online Collaboration- Recognize and protect yourself from the risks and
perils of online communication and community engagement.
Digital Citizenship
1. Digital Access
This refers to a person‘s full electronic participation in society. This
includes access to tools and technologies such as internet and
computer that allows a person to access digitally.
2. Digital Commerce
This refers to selling and buying things online, understanding how e-
commerce works is a must for both customer and entrepreneur in
transacting of goods and money online.
3. Digital Communication
The process of exchanging information online.
4. Digital literacy
This is the process of teaching and learning about technology and the
use of technology.
5. Digital Etiquette
Electronic standard of conduct or procedures
6. Digital Law
Electronic responsibility for actions and deeds
9. Digital Security
Electronic precaution to guarantee safety, examples of this is having a
back up for data and creating a strong password.
1. Think Critically
Being a wise online is a must for online users, thinking critically and
clearly is at the heart of any form of citizenship, thinking critically includes
avoiding cognitive bias and logical fallacies , fact- checking information and
not easily trust people online.
2. Monitor
Checking the net effect of your activity online it’s either the effect of
online on you or how you affect things online.
3. Respond
Responding to a question with a full background knowledge to answer,
this refers to responding with respect despite the difference of ideas of both
parties.
4. Contribute
Adding helpful information to a discussion or wiki page or in any social
networking site.
5. Cite
Acknowledging the reference of the original source of information to
avoid plagiarizing.
6. Elevate
Raising the tone of discussion that are done online, example is having
an online discussion on YouTube or Quora, another thing would be
responding with wisdom and kindness to rudeness and name- calling.
7. Protect
Protecting someone from cyberbullying, also by protecting your
personal information digitally, also, this is the act of letting someone at the
site who has a technical vulnerability to protect /secure his /her account by
creating strong password.
8. Clarity
Clarify first someone else's point before attempting to counterpart
during an online debate.
9. Help
Whenever possible whether or wiki Social media platform, website
comment section or somewhere else where help is needed, may it be online or
off.
10. Assume the Best
In virtual interactions, assuming the best in other people can be good
digital citizenship.
11. Consider
Considering ideas from other perspectives is invaluable to emphatic.
12. Report
If something needs reported like dangerous behavior, bullying, suicide
threats, violence, find out who are involved in that matter and reporting it is
an act of being good digital citizenship.
13. Share
Sharing content on social media that are helpful to others is an act of
good digital citizenship, also by sharing your talents, passion or expertise
might can entertain and inspire others
14. Thank
Thanking your friends online for their time you spent together, for their
efforts and contribution that adds on the joy in your life.
15. Update
Updating intelligently your technological tools /applications is an
example of being a good digital citizen.
16. Verify
Resisting social media – based “attacks” based on events you don’t
know or you lack of expertise about.
17. Secure
Securing your information online, creating strong password, using
secure website, maintaining possession and control of your mobile.
18. Read Carefully
Reading carefully and with comprehension on information online
ensure you to know the exact information to avoid the text being misled or
misunderstood.
19. Double-check
Being sure to properly contextualize even “truths” is actually an
example of good digital citizenship.
20. Support
Supporting other by sending positive thoughts, sharing ideas and giving
encouragement that may inspire them.
Learning Activity:
1. Create a scenario that shows characteristics of Digital citizenship.
2. As a social media user, in what way you can apply the good digital
citizenship?
3. What is meant to be a good digital citizen?
4. As a digital citizen, what can you do to secure your information online?
5. Why is Internet society so important?
Sources:
https://equip.learning.com/digital-skills-list
https://blog.neolms.com/the-9-elements-of-digital-citizenship-your-
students-need-to-know/
https://www.digitaltechnologieshub.edu.au/teachers/topics/digital-
citizenship
https://www.teachthought.com/the-future-of-learning/examples-digital-
citizenship/