Controlled Documents

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Controlled documents

As per ISM code element 11. DOCUMENTATION

11.1 The Company should establish and maintain procedures to control all document sand data which
are relevant to the SMS.

11.2 The company should ensure that:


.1 valid documents are available at all relevant locations;
.2 changes to documents are reviewed and approved by authorised personnel, and
.3 Obsolete documents are promptly removed.

11.3 The documents used to describe and implement the SMS may be referred to as the Safety
Management Manual. Documentation should be kept in a form that the Company considers most
effective. Each ship should carry on board all documentation relevant to that ship.

Definition

A controlled document is a document that is subject to certain controls to ensure its accuracy and
completeness. In order to be considered a controlled document, it must meet certain criteria, such as
being approved by a designated authority and having a defined review and update schedule.
There are two main types of controlled documents: management and operational documents.
Management documents are typically high-level documents that provide an overview of QMS. These
could include your quality policy, objectives, and scope. Operational documents, on the other hand,
provide more detailed information on how your QMS is implemented. These could include
procedures, work instructions, and records.
It’s important to note that not all documents need to be controlled. The decision of which documents
to control should be based on the document’s importance to the quality management system and the
potential impact of changes to the document. So, for example, meeting minutes that are not critical
to the operation of the quality management system may not need to be a controlled document.

Revision
A way to identify revised documents is to be included, if employees need to know which is the most
current. Typical document control measures use a revision table on each document to enter a brief
note about what was changed and a revision number with a date. If you don't need to record changes,
you can use a running number sequence at the end of the document number to identify the revision
number, or enter the date of the most recent revision in a prominent place. The key is that employees
who have two versions of a document must be able to tell which is the most recent.

Approval

Before a document or a revision is issued, it must be approved. Typically, approval involves a signature
or initials near the document identification number. The person who prepared the document or
carried out the revision can sign for the approval if he carries out the approval as a task that is separate
from the work of preparing the document. Otherwise, a supervisor or manager typically approves and
signs for the document or revision.

Obsolete Documents

Document control has to include a procedure for dealing with obsolete copies of documents. An
employee who receives a new revision has to follow the procedure to make sure that only the new
revision is made available to employees who need to consult the document. A typical procedure asks
the recipient of the revised document to destroy or return the obsolete version. Alternatively, if the
employee wants to keep the obsolete document for his records, the employee can stamp the obsolete
document with a red stamp that places a red text reading "obsolete" across the face of the document.

IMPORTANCE OF DOCUMENT CONTROL


INCREASED ACCURACY

One of the most important benefits of Document Control is increased accuracy.

Document control helps create a centralised repository for all organisational documents, making it
easier to track and update documents as needed. It also helps ensure that only authorised personnel
have access to documents, reducing the risk of accidental changes or unauthorised alterations.

IMPROVED COMMUNICATION
Document control also helps ensure that everyone in the organisation is using the same up-to-date
information. This reduces misunderstandings and makes communication more efficient.

REDUCED COSTS
By having a central repository for all organisational documents, you can eliminate the need for
duplicate copies. This can save money on printing and storage costs.

IMPROVED REGULATORY COMPLIANCE


A well-managed document control system can help your organisation meet ISO 9001 requirements
and other regulatory standards.

ENHANCED CUSTOMER SATISFACTION


When your organisation is able to provide accurate and up-to-date information to customers, they
will be more satisfied with your products and services.

More benefits:
• It minimises the risk of data loss
• Faster product development
• It provides an audit trail for documents, which is useful for tracing errors or discrepancies

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