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Module 2. - Marketing - Written Notes
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Module 2. - Marketing - Written Notes
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eee 4b [Tere Nano! Case- Stupy | Launched in March 2009 - i The. psychology op people 4oo-this con _coas that it woog k a cheapest cox,middle class car, Short -Sistance cox, ine re sike Nano = i 7 Tete. vexyone. knees abour shat the Nano: taat3_" | ___ through the necos_ehannels . They_pressunnedl jo Sit aaye0 [asa cars Peru month + Put boy 2010 they Sold on! ye 500. Cons. The seasons tor the failure sf gales \coere — s cheapest coo’ thal hue the Senkiments - &) Small os compan? to other cars The Customers had a perception shar it has poor quality. d) less Space. 2) Accidentad Chanees. 2) Safety jssue. nav 1 9) Stakrs . No. Poot Space [ie agage paved i) Engine busnout! j).Not allowed on_highaay Banned an express Hic yhioay] Jothatiy, people buyed: -the- Nano Se 0 Sale: dept to 560 conse People cas 4 knoug about _ athe. ative e “the nNetos | char ine dropped by 85 Ye The Company sinen “they Creaked an aQvintigernent cshish portray — (0) Preoudness foc ovsning a Nano. b)Teoo-Seater to -four-Seatess in same budget __|¢) Nano -fies:| [Marae kes daise 1udti tod] A) Khushiyen kt chaobt — [rag lines) ¢) Sus pension. PRroe Bofegy __ = Scanned with CamScannerhe “ser cos ee ee ey tho their Villages 19 ven oper this ode sina nease ge sors te $e Nano. All it coorked jo the favour of — The 2 tive. perception dm the eyes oe Street « -
and ploaded if en Sodat M@ia. They Created hashtas o Susi Sani Cylen's| The Couples staated to tag, each oth Yeu! one My Susan Glen”. Le Not only thor “peal a eat $ mean’ +4} Suse glen in “shorce 6 4 fren Dalen L Diction, They ertaked on eohexe you wn create kL Custorni ats for your. Susan Gen, Stee even L Sponsored Saopiey programmes!oa SMpvit Asai) — = i: inereased. “the Sales Oe Arce. Seect Wi Scanned with CamScanneris Knows locot _Marskelin. —llalso wo as Aeighhourh at ‘ ~— [Targets Comrouni nd oO COR ts ro. = [Rromoltenos mess icecked i = |locat_markelin Revie primarily hy Small husinesses coit la Single location on utter. Even —the —fanchise owness [use local mnarkeling “fo promote hele Specific locations = [Example pivart= Wagvess Citaant product” Aange In Bigg ANeas at Individual_Mawkeling.. "leg individual's neds axe been sundemiossmonelethe ImoxkeHing is done _on the basis op—“thak. = [Giexy in9ividun) has diffrent orefexrcnets or €xampies ln Qoo2, Delt tops used “to Cu: lonnige “the aptops as pe the feature equi ned On individual And the Broder «oes cle leveses lessees Says from U.S =|Jor fxarnple, aie Brdividuals markeling cowks on Cookies set— on the fiolewmet =Ilchoice op custo mined Colouc for “the Carr ig given -fo He extro. money. or it. _||fenskort& gives you 3D fame -hiad. Scanned with CamScanner= Example: Suickee — avai ali They made a -He-up csith aly ea Here the price op ‘Srickens Started basis op tthe Slang language asec ‘in! , ry More he use op lang lanquoge more th: don . + |Nicne Miasketing 1 = |Niche MaskeHing ig ste: ees sthat focuses. on “the lunique Sub-sets op~ -texget= masxiket. — fe yocuses only rou spcu only on one group, at Seqrnent= Mostkeking. Scanned with CamScannerSE Bn sis Or Scomewtation. ass 1) | Geo 2) ||Dermographte Segrnens 2) Sotto Economic Classification _feg mentation. 4) Pay cearanane Segmentation E 5) || Behaviouran Segmentation. | Demogeneuic _SeGMentation . | [2 [Vremeues OF ‘Demoqenpuie SeaMeNtaTion: 4 Age Group | \opane= ond L Child A= terme |. Teens 43-49 yrs. - Adolescent 46-49 yes 2 you tn 20-397 yrs + Middle Qged 36-50 yrs Auer == + Eiders or Seniors 509 above |» Toeens 2-14 years 2) Gender 3) Sncome 4) Farag : 1 __5} Mosstiog Status + _puieme She 6\\€ducation a)] Occupation Scanned with CamScannerLecture F. —_— Eaamples Oe Changingsirmomsi== re SXooms should ati beeen, then —Shepping ota, = "Henales changing —oams—s be 40%. from the. Shopping oreo. || Iweome | = [Segmentation ay- Income fs clone _as— al ob UHNt = Ulbre.| High Nekoorth Inividuas. [0000257 drdiars]| 2) HNI = High Netsorth, Individuc. - )lAppiuent /Globals _— very Rich 4) | Went —6 fe = Consuming class 5) || climbers = Middle class 6) Aspirants = Lowex Income ay || Destitule. - Poor I othe eornemtation is done onthe basis a tlovseroins”” 4 Homny Ures Cucee Lasig tees 1 Singles duoPhn 48106 Nyt elves Alnewly mooted vsithout ichildren. | Unvonienilelele fevclors 2h Moser ed _esitin children |_ Cannot ibe! cominaied a Middle Age asith children | Theu cam 5) Middle Age. csithout= children bys mandarin gi : _| 6} Olden Mosaied Lt Culiueropssne ay, Eenpty Nest | __Suey ndddr ist Been | Solitary Survivors realed bay Mash chin. “thoes by tha Seale + Unwed childleen : . Singles Scanned with CamScannerSocio - Economic eC Ww THe Uepan Sector dn “the Sec, the clossisication is oy “the Occupation $ “the Sducalton. te CHIEF Wage less than LEARNER 4 ying | { School Skilled |} £2. Es lUnskinea |] €2 Eo Bhop dunes D D [Petty Tradesl 62. Oo E 2E \Sec_ow THe Basis Or Rugne Sector + The classification is done _on “the: basi sychypes of houses $ Sducatian, Foucation. Pucce. Sem Puccms | kuecta=| — [Pitikerake a; i bh Self - Leoansing t M 3, J Upto class 4. sse/Hse0 4 to 4 class. os ICottege Sad LSS re Scanned with CamScannerNew Consumer Cunssieieation System. i Lea9 Index] e Index ing fan LPG Store a Two wheeler Color Tv motile? ox Rebrigerator J Washing Machine Low >t bap mods Pc /toptop ¥ Cosu. Lagetei AC s Sansultuecd Level Note: As per th 2 20 ple. Sines bi) Done on -the basis cp the HP! [Household Premtumness Pooe class one ‘ooreasing The Dato is made on «the hasis oo. thes sneine_/ Education [pcupahen sy “ihe “chies Wage Sanner. Oe eves household. G69 gd Scanned with CamScannerCo -Polikan + __ Metro -Poli#an 1 an 4 Dishict— 4 a Taluka sb ort & Le Connecting Roads Ls t 1 Nei 100 1500 dables “the i Hi Population (Wo. op\ peaple in a Sty Real Brake Moke Dis posable Income 7 CLASSIFICATION Is Done As _ CBD -~ Centre Business Dishice— [Rrampie, cep Beupin] L So. - Secondary Business, District | Bramples Vasai Vee | "i J IN®D — Neighbourhosd Busines Diskiet“[ Sxanple ar | 4 i oloted Bone. Scanned with CamScannerEllcuassiticntion Paseo On Rear Estate Market /Disrosapre Income 4304 ‘ i rap hic. iMee 1 Tee Thee IIe. a EE ed Metro Relatively More Smaiter Ii Hes Smaller CiHes ckes ! [House Rent Allowance $ the Conpens loxe studied -fo decdde Tee 1) Tier u Gity Allowance “Tier Ill Cities - + \OtHee Vaaingics Aee* Region City Density Clima fe Language. Sor frample + “Ter 2 city for_Mertedes } Ong #8. dudhiana. Scanned with CamScannerlecture [ST = Stage Model: Proislern [need Recognition - & a Ange mation Search 5 v E Evaduation a, Alteandtives 4 Rarchase Dedsions v Post-Purthase Decisions . sbpou 4 _Boht Stage Medel s GProtiemn| Need Recognition. + ee Aoorenesis bea siah v Comprehension (vatuation a= Alteanahves) + Attitude —ferwming a LegiFimisati on. i L ! Te a9 —F == = 1 ett v Adoption —5 Post Purchase Behaviour 4 Scanned with CamScannerTo 4 ek Ae & 2 HW mimes End Use. eilReadiness to buy Stage 2} Buying Center 8} Dofiealaltty [+ Tkemeuctbe Me Wags Musee Sovewey Marpnige | (Willingness _to bug Cas pial tose Problem, Hoce® iin. trovelling. €SSevue ‘ " are THe +jaeks to People 9 Starts taking “the Seferences trom | Contacts - L Seosches. ces the Sptions 4 makes tial processes 4 _ Purchases the com + wy , Reviews: generated apt using the cor. Scanned with CamScanner+E % weer XC (Mode isi Con: Behaviour. orupieee al ie | - + roduct— £conomtc Culhu + Price 5” senses PoliKeot Technol |. Place = Promotion v + Motivation + Cultured + Perception Consumex’s Mind) + Socios * leosning The Transformex + Personot . Memory + Problen Recognition Cearchase ap + Reference Groups » fern i | + Hoduct Cheice + Brand cher ee «_Infperation Seanch * Deatex Choice + Pvatugtion qallernatives + Parchase Decision : Post Purchase De n. 2 Purchase [evn » Purchase Amount pea emer a Scanned with CamScanner\Unaware q ; Negative Neutred Favourable Rejector opi in pinion Opinion Keptara Sositther Loyal othe to Brand Scanned with CamScannerUsbit] CORSE ae |Bemup Awneeniss reams. — - Dominant re He Top of Mind Ctoma) wv F ! Unaided Prsareness vu Aided Aesanenies -—Saa v i Unacocare op the Brand, —- Scanned with CamScanner2 2 5 8 g g &il ©N_arsound en inshor~ is in | : — Bur the Pact is Dettst is Oot } 10. K But , SVJ as an anticepkc Pagleal because People t hada mindset that Sk donot kill the bactesdo. jus because ft doesn’t on eshen applied on ox iSound. 0 But, ScenkFieatiy wht 8 proved thet— Savlen is u much “belie than Cee Qs _an_ankceplic. Scanned with CamScanner* 0 HO A SEGMENTATION? ¥ id 8 Beith | Hobbies. ___Compulsive ao TV Habits Outgoing Social Activites Authoritarian Club Membexships Ambitious. E. Vacation Prekonences fe i: era? atetnue™ . (oork Family “Themselves, [Hobbies Home Sociad Iggues Sociat vents Job dive) he PoliBes Vacation GQromunity Business _ Solerteinment Recrealfon. Economics Club Mernbexship fashion oo en€ducalion Comnountry food Products Shopping Media. foture: | Sports Achievements Gupte Scanned with CamScannerin ker s Achiever [37 — | Deltev ens 1678 | 4 4 7 ao | t Stivers 137 —ssicidaly i‘) | Makes 13%. oH NT i | Survivers las. Ar totz02 __Innovators gt 1M dnid I (SEW Sromeurs: { = 2usctl ily Ostienteol atl eqrwirth ~ TraSitionad =ilow3 on _Bexands ~ Competitive t =|Mespexake to be a paxbiop! Crowe. =[Trencs ane {pllowed quick 4 =|moaledalistie Shovsor.- Scanned with CamScanner= Others coant to_be like them . ~ Work hox8; play. harder. =lPrand_Loyad. HE|Seqment Oe Mens Conservative Bb Pexson t Person. _| a Scanned with CamScannerfisted “Tre@itionalist= sob of +4 \uent= Wi 3, Gokemporary : 2p.Gracious Hedonist. (Seip Sea ere 5) (Belonging Detection, Love) 2 (security, order,~fnancial Profection ) Scanned with CamScanner
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