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CHAPTER 6

1. What is the difference between qualitative and quantitative methods of data


collection?
The qualitative research explores attitudes, behaviour and experiences through
methods such as interviews or focus groups.
The quantitative research generates statistics through the use of large scale survey
research, using methods such as questionnaires or structured interviews.

2. What is the difference between the observation and survey method?


Observation Survey method
Observation is a technique that involves The survey is a structured way to collect
systematically selecting, watching and standardized information from individuals
recording behaviour and characteristics of using a questionnaire.
living beings, objects or phenomena.
For example, in a study relating to
consumer behaviour, the investigator
instead of asking the brand of wrist watch
used by respondents may look himself /
herself at the watch.

3. Explain the advantages and disadvantages of various survey methods.

4. Discuss the importance of secondary data. What are some cautions a researcher
should take while using secondary data?
Reliability of data: The reliability can be tested by investigating such
things about the said data: (a) Who collected the data? (b) What were the
sources of data? (c ) Was the data collected by using appropriate methods?
(d) At what time period data was collected? (e) What level of accuracy was
desired and how far it was achieved?
Suitability of data: The data that are suitable for one enquiry may not
necessarily be found suitable for another enquiry.
Adequacy of data: If the level of accuracy in data is found inadequate for
the purpose of present enquiry, data will be considered as inadequate and
should not be used by a researcher.

Methods for dealing with issues:


 Obtain the respondent’s consent before the study or the interview begins;
 Not exploring sensitive issues;
 Ensuring the confidentiality of the data obtained; and
 Learning enough about the culture of participants.

5. Discuss the factors that affect the choice of data collection method.
Harms may be caused by:
 Violating participants’ right to privacy;
 Concealed observation CCTV;
 Allowing personal information to be made public; and
 Failing to respect certain cultural values.

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