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    Giselle Nguyen: Work Experience

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    Nguyen Lam
    Giselle Nguyen is a UX researcher and designer with experience at MileMarker10, ShelterTech, and Accessifiers. She has a background in psychology, piano performance, and human-computer interaction design. Her skills include user research, prototyping, and design tools like Figma, Adobe XD, and InVision.

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    Giselle Nguyen: Work Experience

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    Nguyen Lam
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    Giselle Nguyen is a UX researcher and designer with experience at MileMarker10, ShelterTech, and Accessifiers. She has a background in psychology, piano performance, and human-computer interaction design. Her skills include user research, prototyping, and design tools like Figma, Adobe XD, and InVision.

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    Giselle Nguyen is a UX researcher and designer with experience at MileMarker10, ShelterTech, and Accessifiers. She has a background in psychology, piano performance, and human-computer interaction design. Her skills include user research, prototyping, and design tools like Figma, Adobe XD, and InVision.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    47 views3 pages

    Giselle Nguyen: Work Experience

    Uploaded by

    Nguyen Lam
    Giselle Nguyen is a UX researcher and designer with experience at MileMarker10, ShelterTech, and Accessifiers. She has a background in psychology, piano performance, and human-computer interaction design. Her skills include user research, prototyping, and design tools like Figma, Adobe XD, and InVision.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    Giselle Nguyen

    New York, NY | LinkedIn | 917-667-3900 | [email protected] | Sample Work

    WORK EXPERIENCE
    MileMarker10 Washington DC/Remote
    UX Researcher Fall 2021 - Summer 2022
    ● Conduct user research to ensure that our product is aligned with customer needs
    ● Design solutions from sketch to hi-fidelity mockup
    ● Collaborate in a cross-functional environment
    ● Develop a framework for a new SAAS B2B platform while embracing an agile environment
    ● Ensure that design solutions are within brand constraints and aligned with the company's goals
    and vision
    ● Implement a landing page redesign to improve the customer journey and increase conversion

    ShelterTech San Francisco, CA/Remote


    UX Researcher Summer 2021 - Fall 2021
    ● Recruited, scheduled research participants, and developed research plans.
    ● Collected user data using interviews, surveys, secondary research; synthesized findings and
    presented to project stakeholders using written reports and oral presentations
    ● Worked cross functionally with the rest of the organization to identify communication
    problems and create clear messaging features of the San Francisco Service Guide, resulting in
    43% reduction in user complaints.
    ● Improved the lives of hundreds of San Francisco homeless residents by helping them find jobs,
    education and get involved in the community.

    Accessifiers Seattle, WA/Remote


    UX/UI Designer Summer 2021 - Fall 2021
    ● Worked cross-functionally with engineers and PMs, using an inclusive approach to solve
    complex user-experience challenges across Accessibly - an app that makes websites accessible
    for users with special needs.
    ● Created wireframes, prototypes, and updated UI components within the design system to
    establish consistency.

    Cultivate Music Studio Sunnyvale, CA/Remote


    UX Researcher/Music Educator Winter 2020 - Summer 2021
    ● Taught piano, ukulele, singing lessons for music enthusiasts: engaged students in learning
    piano techniques, music sight-reading skills, singing and playing songs.
    ● Led 20+ usability studies for the Cultivate music learning app, resulting in improved usability
    and 85% increase of registered students and families.
    ● Observed children behavior and filled in specific evaluations and reports at the end of sessions

    Cornell College Mount Vernon, IA


    Video Editor/Music Department Assistant/Office Assistant Fall 2016 - Spring 2020
    ● Organized and scheduled campus events’ meetings time and venues, ensuring no conflicts
    occur
    ● Processed expenses and booked travels for schools’ teams, teachers, staff and students
    ● Designed surveys, tracked responses, and generated data reports
    ● Prepared students for piano/vocal exams and juries, focused on improving technique for
    rhythm, music sight-reading, and repertoire.
    ● Accompanied the piano choir rehearsals, orchestra rehearsals, vocal lessons, instrumental
    lessons, Candlelight services, and musical theatre productions.
    ● Planned and edited videos; worked with professors, students and staff to provide operational
    solutions to correct and prevent production issues from recurrence

    PROJECTS
    Adobe’s College + The New York Times Creative Jam New York, NY
    Top 10 Finalist - Designer September 15-29, 2021
    ● Worked with a teammate on Adobe XD on “Nomad News”, a user-centric mobile-first app that
    helps active and passive readers in the US find trusted election news
    Burlpres Church Burlingame, CA
    Graphic Designer September 7-14, 2021
    ● Helped increase 2022 pledges with print and digital materials for Burlpres Stewardship
    Campaign (envelopes, brochures, cards)
    DaeDarus Hack Remote
    Best Impact Hack - Designer August 13-15, 2021
    ● Created wireframes, prototypes and updated UI components for Health Check - a website that
    aims to assist the elderly with mental health and physical health during the COVID-19
    pandemic.

    SKILLS, TOOLS & LANGUAGES


    Skills: Attention to Detail, Branding, Card Sorting, CSS3, HTML5, Data Management, Info
    Architecture, Ideation, Interface Design, JavaScript, Journey Maps, Listening, Memorize, Motion
    Design, Office Administration, Organizational Skills, Persona Creation, Prototyping, Public
    Speaking, Piano, Perfect Pitch, Storytelling, 101 words per minute typing, Time Management, User
    Flows, User Research, Usability Testing, Wireframing, Webflow, Wordpress
    Tools: Adobe Premiere, Adobe Photoshop, Adobe Illustrator, Adobe XD, Balsamiq, Blender, Canva,
    Evernote, Figma, Filmora, Final Cut Pro, Google Workplace (Calendar, Docs, Forms, Slides, Sheet,
    Meet), InVision, Jira, Kissmetrics, Maze, Marvel, Microsoft Office, Miro, Mural, Notion, Otter.ai,
    Pendo.io, Sketch, Typeform, Unreal Engine, Usabilla, Userlytics, Userzoom, Usertesting.com,
    Useberry, UXPin, Visual Studio, Zeplin, Zoom
    Languages: English, French, German, Korean, Spanish, Vietnamese

    EDUCATION
    Massachusetts Institute of Technology Remote
    Certificate - Human Computer Interaction for UX Design Fall 2021

    University of Michigan Remote


    Certificate - UX Research & Design Fall 2021

    Google Remote
    Certificate - UX Design Summer 2021

    Cornell College Mount Vernon, IA


    Bachelor Degree - Psychology and Piano Performance 2016-2020
    ● Cum Laude honors, Distinction in the major, Outstanding Leadership Award, Julian Bern
    Award, Dean’s List, full scholarship
    ● Selected and funded to do Cornell Summer Research: “A Scholarly and Performative Journey
    through the Beethoven Piano Sonatas: Analysis, Interpretation, Performance, & Meaning”
    https://news.cornellcollege.edu/2019/07/nguyen-tackles-beethoven-sonata-csri/
    ● President of Class of 2020, International Students Ambassador, Resident Assistant, President
    of Cornell Design Club, A Face of Cornell: getting featured in media projects of the Office of
    Marketing & Communication

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