MODEL RL331X

AUTOMATED TELLER MACHINE

USER MANUAL
TDN 07103-00222 May 19, 2014

CORPORATE HEADQUARTERS
21405 B Street
Long Beach, MS 39560
Phone: (228) 575-3100
Fax: (228) 575-3101

COPYRIGHT NOTICE
© 2014 Triton. All Rights Reserved. TRITON logo is a
registered trademark of Triton Systems of Delaware LLC.
 MODEL RL331X USER MANUAL

DOCUMENT UPDATES

September 10, 2010 Original

February 24,2012 Added HCDU dispenser.
May 19, 2014 Added Appendix G - T9 EPP Keypad

ii
 MODEL RL331X USER MANUAL
NOTICES
Copyright © 2014 Triton Systems of Delaware, LLC.

ALL RIGHTS RESERVED

This publication is protected by copyright and all rights are reserved. No part of it may be reproduced
or transmitted by any means or in any form, without prior consent in writing from Triton Systems of
Delaware, LLC.

The information in this publication has been carefully checked and is believed to be accurate. However,
Triton Systems of Delaware, LLC assumes no responsibility for any inaccuracies, errors, or omissions
that may be contained in this document. In no event will Triton Systems of Delaware, LLC be liable for
direct, indirect, special, incidental, or consequential damages resulting from any defect or omission in
this manual, even if advised of the possibility of such damages.

In the interest of continued product development, Triton Systems of Delaware, LLC reserves the right
to make improvements in its documentation and the products it describes at any time, without notice or
obligation.

TRADEMARK ACKNOWLEDGEMENTS
Microsoft Windows is a registered trademark of Microsoft Corporation in the United States and/or other
countries. Triton Connect is a trademark of Triton Systems of Delaware, LLC. VISA® is a registered
trademark of VISA of the United States and other countries.

iii
 MODEL RL331X USER MANUAL

CONTENTS

SECTION 1 - INTRODUCTION .........................................................................................1-1

WHAT’S IN THIS MANUAL....................................................................................................1-2
FEATURE HIGHLIGHTS / CHANGES............................................................................................................. 1-3
STANDARD FEATURES ..............................................................................................................................1-4

SECTION 2 - BASIC OPERATION ....................................................................................2-1

INTRODUCTION ........................................................................................................................................ 2-1
CONTROL PANEL LAYOUT ........................................................................................................................ 2-2
FUNCTION KEYPADS ................................................................................................................................ 2-3
MAIN KEYPAD ........................................................................................................................................ 2-3
ON-SCREEN KEYPAD OPERATION.............................................................................................................. 2-4
MENU-BASED OPERATION ........................................................................................................................ 2-5
CUSTOMER TRANSACTIONS....................................................................................................................... 2-6
VOICE-ENABLED TRANSACTIONS .............................................................................................................. 2-8

SECTION 3 - CASSETTE CLOSE / CASH REPLENISHMENT ...............................................3-1

INTRODUCTION ........................................................................................................................................ 3-2
DISPENSING MECHANISMS........................................................................................................................ 3-2
NOTE CONDITION .................................................................................................................................... 3-3
PREPARING NOTES ................................................................................................................................... 3-3
CASSETTE CLOSE PROCEDURES .............................................................................................................. 3-4
REPLENISH CASSETTE(S)..........................................................................................................3-5
SCDU/HCDU ...................................................................................................................................... 3-5
SDD......................................................................................................................................................3-7

SECTION 4 - GENERAL MAINTENANCE..........................................................................4-1

INTRODUCTION ........................................................................................................................................ 4-2
REPLENISHING THE RECEIPT PAPER ........................................................................................................... 4-2
CLEANING THE ENCLOSURE ...................................................................................................................... 4-5
CLEANING THE DISPLAY........................................................................................................................... 4-5
CARD READER CLEANING ........................................................................................................................ 4-5

iv
 MODEL RL331X USER MANUAL

CONTENTS

APPENDIX A - SOFTWARE LICENSE AGREEMENT ..........................................................A-1

APPENDIX B - WARRANTY STATEMENT ........................................................................B-1

APPENDIX C - ELECTRONIC LOCKS ..............................................................................C-1

APPENDIX D - MECHANICAL LOCKS.............................................................................D-1

APPENDIX G - T9 EPP KEYPAD...................................................................................G-1

SUPPLEMENT A - T7 T5 EPP BATTERY REPLACEMENT PROCEDURES.........................SA-1

SUPPLEMENT B - KEY MANAGEMENT.........................................................................SB-1

v
 MODEL RL331X USER MANUAL

THIS PAGE INTENTIONALLY LEFT BLANK

vi
 SECTION 1
INTRODUCTION
 MODEL RL331X USER MANUAL

WHAT’S IN THIS MANUAL

The User manual describes the operating features of the Model RL331X series ATM and shows how to
perform the procedures that would typically be performed by the owner or operator personnel.
The manual is divided into the following sections:

SECTION 1, INTRODUCTION. Summarizes the basic features of the Model RL331X series ATM.
SECTION 2, BASIC OPERATION. Describes the basic operation of the terminal:
 Control Panel Layout.
 Keypads (Function, Main, On-Screen)
 Menu-Based Operation
 Customer Transaction Process
 Voice-Enabled Transactions
SECTION 3, CASSETTE CLOSE / CASH REPLENISHMENT. Describes the menu functions for cassette close
procedures. Cash replenishment steps for each dispenser and standards are covered as well.
SECTION 4, GENERAL MAINTENANCE. Describes normal preventative and corrective maintenance proce-
dures appropriate for user personnel.
 Replenishing Receipt Paper
 Cleaning the Enclosure/Card Reader
APPENDIX A - SOFTWARE LICENSE AGREEMENT / COMPLIANCE STATEMENTS
APPENDIX B - WARRANTY STATEMENT
APPENDIX C - ELECTRONIC COMBINATION LOCKS
APPENDIX D - MECHANICAL COMBINATION LOCKS
SUPPLEMENT A -T7 T5 BATTERY REPLACEMENT PROCEDURES

IMPORTANT: Follow the instructions provided in SUPPLEMENT A of this manual for

replacing the battery for the T7 & T5 PCI-EPP. Failure to follow the explicit instructions will
permanently damage the keypad!

SUPPLEMENT B - T7 T5 KEY MANAGEMENT FUNCTIONS.

1-2
 INTRODUCTION

FEATURE HIGHLIGHTS

Important features of the RL331X series ATM are highlighted in the following list:
 Highly reliable, state-of-the-art operating system PC platform design. The RL331X uses Microsoft®
Windows® CE 5.0 operating system with Triton’s X2 technology. Supports Windows file formats for
adding custom logos and advertisements. In addition, it features Triton’s completely custom design X2
motherboard with integrated modem.
 Modular architecture eases troubleshooting and servicing.
 Front-access unit accommodates single cassette (SCDU or SDD,) and multi-cassette (HCDU)

 - Only one cabinet design, shallow, accommodates the dispenser mechanism offered.

 - Cabinet available in UL 291 Business Hours only. Cash must be removed after hours.
8.0” (203mm) widescreen color LCD display.

T7 & T5 PCI-compliant EPP to comply with international encryption standards and Triple DES
compliant.

1-3
 MODEL RL331X USER MANUAL

FEATURE HIGHLIGHTS

Easy to install (small footprint design makes placement easier) and configure terminal parameters
by software.
 Supports communication types TCP/IP (standard), dial-up (56K baud Triton USB modem - integrated
on motherboard): , and wireless optional.
(Note: For wireless option, please contact your account representative for more information).
 Multi-function, dip-style card reader supports magnetic stripe cards or “smart” cards that conform
to the EMV standard. (Serial MCR Standard DIP [US] or IS65 EMV DIP [Canada ONLY])
 Graphics-capable 58 mm gravity-fed thermal printer designed for quiet operation. Prints receipts,
coupons, and management reports. Cuts and presents receipt.
 Mechanical (standard) or electronic combination lock (optional).
 Supports remote setup, configuration, and monitoring via Triton Connect™ ATM monitoring software.
 Dispenses U.S. and international currency types.
 High-capacity electronic journal stores transaction details for later printout and analysis.
 Satisfies Americans with Disabilities Act (ADA) specifications for height and access; audio transactions
for the visually impaired. Complies with UK accessibility guidelines (DDA) and California access
compliance, Title 24.
 LED-backlit signage standard.

STANDARD FEATURES

 MANAGEMENT FUNCTIONS. Enable extensive control and customization of the ATM’s operating
parameters. See “X-SCALE/X2 CONFIGURATION MANUAL” on web site.
 PASSWORD PROTECTION. Access to Management Functions and Key Management areas are protected
with passwords.
 MAC ENCRYPTION SUPPORT. Message Authentication Code (MAC) data encryption protocol. Provides
increased protection for message traffic to and from the ATM. Triple DES compliant.
SSL Support. TCP/IP with Secure Socket Layer adds another level of ATM to Host communications
security.
 PCI COMPLIANT ENCRYPTING PIN PAD (EPP) ENTRY DEVICE SUPPORT. Secure EPP device encrypts
the customer PIN during a transaction. Triple DES and PCI compliant.
 MULTI-LANGUAGE SUPPORT. Enables the customer to select a preferred language (such as French or
Spanish) for customer screens and receipts.

1-4
 INTRODUCTION

 TRANSACTION AND ACCOUNT TYPE CONFIGURATION. Enables selection of transactions (transfers or

balance inquiries) or accounts (savings or credit card) that will be presented to the customer. Does
not affect availability of checking account withdrawal.
 CASSETTE AND DAY CLOSE REPORTS. Provide summary information about the number and type of
transactions being performed by the ATM.

 ELECTRONIC JOURNAL. Stores the details of each transaction in solid-state memory. Journal data can
be retrieved, printed, saved to an external storage device, or transferred to a remote Triton Connect™
computer.

 AD SCREENS. An Ad screen is a promotional or advertising graphic that is displayed on the LCD

screen during idle periods. Ad screens are downloaded to the terminal by either using an external
storage device (USB jumpdrive) or a remote Triton Connect™ computer. Text-only (non-graphic)
ad screens can also be displayed.

 RECEIPT PRINTER GRAPHICS. This feature allows informational or promotional graphics to be printed
on customer receipts. Graphics can be loaded from an external storage device or Triton Connect™.

 MESSAGES. Informational and promotional messages that are displayed to the customer on-screen or
printed on receipts.

 COUPONS. Coupons can be printed by the receipt printer. Prizes may be awarded to customers based
on random and/or withdrawal amount-based transactions. Coupon text can be entered locally or
downloaded along with coupon graphics using Triton Connect™ software.

 STATUS MONITORING. The ATM can periodically transfer status information to the host processor.
In addition, Triton Connect™ remote monitoring software can be used to view the journal, monitor
operation and alarm conditions, update operating parameters, and reset the terminal.

 UL 291 BUSINESS HOURS SERVICE. Business hours cabinet means currency should be removed from
the dispenser and stored in a safe location when the business is closed to the public.
 FRONT-ACCESS CABINET. Allows access to the dispensing mechanism and currency cassette from the
control-panel side of the unit.
Weight of the RL331X
(Approximate)
Business Configuration
Hours
140 lbs Shallow cab
63 Kilos Dispenser

1-5
 MODEL RL331X USER MANUAL

THIS PAGE INTENTIONALLY LEFT BLANK

1-6
 SECTION 2
BASIC OPERATION
 MODEL RL331X USER MANUAL

INTRODUCTION

This section describes the basic operation of the terminal. The following topics are covered:

1. CONTROL PANEL LAYOUT. Describes the layout of the terminal’s control panel.
2. KEYPAD OPERATION. Describes the use of the alphanumeric keypads.
3. MENU-BASED OPERATION. Gives a general overview of the terminal display interface.
4. CUSTOMER TRANSACTIONS. Summarizes the actions involved in typical customer transactions. In
addition, the voice-enabled transactions feature is described.

CONTROL PANEL LAYOUT

The user interface of the terminal consists of the LCD screen, receipt chute, card reader, speaker, headphone
jack (visually impaired), and 24 keys on three keypads. The Function keys are arranged in two four-key
groups, one group on either side of the LCD display. The main keypad consists of 10 alphanumeric keys,
two arrow keys and four large control keys, all located in a 16-key group beneath the LCD screen.
The main keypad and control keys have an integral raised Braille symbol to conform to the requirements
of the Americans with Disabilities Act (Figure 2-1).

LCD screen

Function
Keys

Receipt Card
Chute Reader

Main
Keypad

Figure 2-1. Control panel layout.

2-2
 BASIC OPERATION

FUNCTION KEYS

The eight (8) keys, arranged in two four-key groups, are called screen function keys. A screen function
key is only active when a corresponding function or menu option is present next to that key. The Function
keys are designated F1 through F8, as shown in Figure 2-2.

F1 F5
F2 F6
F3 F7
F4 F8

Figure 2-2. Function key layout.

MAIN KEYPAD

The entry of numeric characters via the main keypad is straightforward: simply press the desired key.
However, in certain Management Function screens it may be necessary to enter alphabetic characters, a
procedure that’s available with the On-Screen keypad, explained on next page.

Figure 2-3.
Alphanumeric
keypad.

CTRL

2-3
 MODEL RL331X USER MANUAL

ON-SCREEN KEYPAD OPERATION

To enter text characters into the dialog boxes that are displayed by the Management Functions, press
the F8 key to display the screen keyboard. Use the keys described below to navigate and enter required
data. (see Figure 2-4)

• The Arrow keys (< and >), the <8> key - (UP), and the <0> key - (DOWN) navigate the keyboard.
• Press the <ENTER> key to select the highlighted key entry.
• Press the <CTRL> key to switch between upper and lower case characters.
• Press the <CANCEL> key to Exit the keyboard.
• Press the <CLEAR> key for the Backspace operation.
• Press the <1> key to reposition the keyboard to another location on the display.
• Press the <2> key to position the cursor on a new line.

Figure 2-4. On-screen keyboard.

2-4
 BASIC OPERATION

MENU-BASED OPERATION

The terminal operates as a menu driven system. Messages and menu options presented on the LCD display
screen guide the user’s actions. The desired menu option is selected by pressing one of the keys located
to the left and right of the display. For the purpose of security many screens time-out after a preset time
interval, usually 30 seconds. The time-out length may vary depending on the function being performed.
When a screen time-out occurs, a screen is presented which asks the user if more time is needed. If the
user chooses NO, the Customer Welcome screen will be presented. If YES is chosen, the user is returned
to the function that was active prior to the time-out. If the user does not make a selection within an ad-
ditional 30-second countdown period the terminal will automatically go to the Customer Welcome screen.
Ensure all procedures in the Installation Guide have been accomplished. The unit should be off, with the
power cord and communications cable connected. Power on the unit by placing the power switch on the
power supply to the on position. Shortly after the unit is turned on, the top menu will be displayed. An
example top menu is shown in Figure 2-5. An Error Code of 246 WILL be displayed upon the first start
up. You MUST change the master password before any other configuration operations will be allowed.
From the top menu, you can either:
1. Activate the terminal to perform customer transactions by pressing the key next to CUSTOMER
TRANSACTIONS.

2. Enter the terminal system management area by pressing the key next to MANAGEMENT FUNCTIONS.
Note: You will have to enter an appropriate password to view the Management Functions menu.
The master password is actually made up of two (2) parts, the ID and the password. The master ID is 00
and cannot be changed. What must be changed is the default master password for ID 00 of 1234.
- Management functions can be entered from the Top Menu screen upon startup (representative screen
on the next page), or by pressing the “Blank Key” (lower right corner) and the number “1” at the same
time.
- It will ask you to enter the ID and Password. Press 001234.
- It will then take you to the main management menu.
- Select 4 Password Maintenance / 1 Change User Password
- Enter the new password ONLY. You are user 00 and already logged in, so putting 00 here is not neces-
sary. The new password can be 4-12 digits. Do not use birthdays, telephone numbers, social security
numbers or the like. Make it something you can remember, but not so difficult as to be forgotten. Guard
it closely. If the password is lost or forgotten, Triton can provide a reset for a charge.

If you will have additional people that will be accomplishing closes and replenishing cassettes, you may
add them and provide passwords here. New users can be ID 01 - 99.

Refer to document 07100-00016 Configuration Manual for further terminal setup procedures.
Take this opportunity to change the lock combination. Refer to Appendix C or D for your lock. The
same rules for combination numbers as passwords apply.
2-5
 MODEL RL331X USER MANUAL
If you do not select a menu choice within 30 seconds the terminal will automatically default to the Cus-
tomer Welcome screen (a benefit of this feature is that in the event of a power interruption the terminal
will automatically begin accepting customer transactions shortly after power is restored).

Figure 2-5. Top menu screen.

CUSTOMER TRANSACTIONS

A customer begins a transaction by selecting from the Customer screen options. They insert their ATM
card into the card reader of the terminal. The card must be inserted so that the magnetic stripe can be
scanned by the card reader’s sensor. If the customer inserts the card incorrectly, a warning message will
be displayed, accompanied by several beeps to get their attention.

If there is a problem reading a card, make sure the customer is inserting the card correctly. Most problems
are the result of inserting the card incorrectly.

Once the card has been read in successfully, a surcharge message, if applicable, may be displayed (the
surcharge message may be displayed at the end of the customer’s transaction selection). The customer
must then enter their secret Personal Identification Number (PIN) code. Once the PIN has been entered,
the transaction type and account are selected, and the desired amount of the transaction, if needed. The
transaction will be processed, typically in a matter of seconds.

Figure 2-6 shows how ATM transactions are handled. If the transaction was processed successfully, the
customer is prompted to retrieve the requested cash (for withdrawal transactions) and/or the applicable
transaction receipt, as needed. If the transaction was declined, a short receipt indicating the problem is
printed.

2-6
 BASIC OPERATION

Figure 2-6. ATM transaction processing.

The ATM sends the customer transaction request to a processor. A processor is a financial intermedi-
ary, such as an Independent Sales Organization (ISO), bank, or other financial institution that provides
transaction-processing services for ATMs. The ATM must be set up with a particular processor before
customer transactions can take place.

The processor routes the transaction to the appropriate ATM network. An ATM network is a regionally
or nationally organized clearing house for financial transactions, that deals directly with the appropriate
financial institution, such as the customer’s bank or credit card company, in order to complete the transac-
tion. The processor will select the appropriate ATM network to use based on factors such as the type of
ATM or credit card used, location of the customer’s bank, or other considerations. The transaction may
be transferred between several networks before ultimately reaching the customer’s bank or credit card
company.

The ATM network routes the transaction to the appropriate bank or other institution, confirms successful
completion of the transaction, and sends a confirmation message back to the processor. If the request was
for a cash withdrawal, an Electronic Funds Transfer (EFT) takes place to debit the funds (including any
surcharge fee, if applicable) from the customer’s bank account and credit the funds to the processor’s
bank account.

The processor forwards a confirmation message to the ATM (and an authorization to dispense currency,
in the case of a cash withdrawal). The ATM dispenses the requested currency, if necessary, and provides
the customer with a printed receipt as a record of the transaction.

The processor credits the merchant’s account for the amount of any cash withdrawals (plus surcharge
fees, if collected), typically by the end of the next business day).

2-7
 MODEL RL331X USER MANUAL

VOICE-ENABLED TRANSACTION

The terminal provides voice feedback via an integrated output jack, enabling sight-impaired users to
plug in a set of headphones and receive spoken instructions to assist them in using the ATM (Figure 2-7).

A raised symbol helps a user locate the headphone jack. The ATM will automatically detect when a
headphone has been plugged into the jack, and will immediately switch into voice mode. Initially, a brief
spoken tutorial will orientate the customer to the ATM control panel interface. Once the customer begins
a transaction, spoken prompts will provide feedback and guide the customer through the successful ac-
complishment of the transaction.

Figure 2-7. Headphone jack location.

(Typical)

2-8
 SDD

SECTION 3
CASSETTE CLOSE
CASH REPLENISHMENT

SCDU HCDU
 MODEL RL331X USER MANUAL

INTRODUCTION

The purpose of this section of the manual is to describe the procedures for cassette closing and replenish-
ment. Information concerning note handling and quality issues are explained where appropriate.

DISPENSING MECHANISMS

* PLEASE READ *
The Model RL331X production units are equipped with the SCDU, SDD or HCDU dispenser.
Also, there will only be one style of cabinet offered which can accommodate the dispensers mentioned
above.

Currency capacity depends upon the dispenser mechanism installed in the ATM, but is also affected by
note quality and thickness. Typical capacities are provided in the following table: DO NOT be tempted to
over fill the cassette.

RL331X DISPENSING MECHANISM

DISPENSER CASSETTE RECOMMENDED REJECTED NOTE

MAXIMUM CAPACITY CAPACITY
SCDU Single 1000 Notes Less than 100
SDD Single 1800 Notes Less than 100
HCDU Duel 3500 Notes (1750 each) Less than 100

The dispensing mechanism delivers the appropriate number of notes from the note cassette to fulfill the
customer’s withdrawal request. The purpose of the reject area or cassette is to accept and hold notes that have
been transferred from the note cassette but not dispensed. Some situations that could cause the mechanism
to reject notes are:
(1) Multiple notes stuck together (2) Note width too short or long.
Other conditions that could cause a reject are described in the next section, Note Condition.

**CAUTION**
DO NOT RECYCLE REJECTED NOTES INTO A CASSETTE!
Doing so could cause more rejects and/or currency jams.

3-2
 CASSETTE CLOSE / CASH REPLENISHMENT

NOTE CONDITION
The number of rejects can be directly influenced by the technique used to load the cassettes and the qual-
ity of the currency. Notes loaded into the mechanism cassettes must be in “fit” condition if a high level of
performance (low reject and failure rate) is expected from the unit. “Fit” notes are defined as those that do
not possess any of the defects listed here:
USED NOTE DEFECTS
Adhesive or “sticky” substances on the surface of the paper.
Tears extending more than 1/2” from the edge of the currency.
Tears, holes, or missing sections in the body of the currency.
Tape on the surface of the currency used for repairing, patching or any other purpose.
Staples, pins, or any other foreign body attached to the notes.
Corner folds of a size greater than 1/2” on either axis.
Two or more notes joined by any means.
Excessively crumpled or crinkled notes.

PREPARING NOTES
Use the following procedures to prepare notes before inserting them into a note cassette.
PREPARING USED NOTES
Remove the band around each bundle of notes.
Remove foreign objects (e.g. pins, paper clips, crumbs,
etc.).
Remove torn or very worn notes.
Straighten any folded notes.
Figure 3-1. Removing Figure 3-2. Removing
band. torn/worn notes.

NEW OR UNCIRCULATED NOTES

Remove the band around each bundle of notes. Separate the notes from each other by:
Striking the bundle hard against the edge of a table or similar object.
Flipping through each bundle of notes in both directions at each end.
Using a note counter. (highly recommended)

3-3
 MODEL RL331X USER MANUAL

CASSETTE CLOSE PROCEDURES

Follow Access instructions to enter MANAGEMENT FUNCTIONS. Select TERMINAL CLOSE FUNCTIONS. Select
CASSETTE CLOSE.

Select cassette to Close. A check mark () After cassette has been reinserted in the
identifies which cassette is selected. “A”: is dispenser, press <Enter>.
selected by default. Press <Enter>.

Place selected cassette IN SERVICE. “A” will

A Close report is displayed to be printed or be in service. Press <Enter>.
saved. This operation will reset the number
of bills in the cassette to ZERO (0). Press
<Enter>.

Enter Cassette Quantity (total number of notes,

NOT value) for the selected cassette. Press
<Enter> to accept entry.

Remove and Replenish the selected cassette.

Procedures for cassette replenishment are
on the following pages.

A Trial Cassette Close report automatically

is displayed to be printed or saved. Print and
retain a copy for starting point reference. Press
<Enter> to return to Close functions.

3-4
 CASSETTE CLOSE / CASH REPLENISHMENT

Replenish Cassette
SCDU/HCDU

1. Unlock and open the security cabinet door.

2. Remove any rejected notes. The reject compartment is located above the cassette.
3. To remove the note tray, grasp the tray handle, lift slightly, and slide the tray out of
the mechanism. Place the note tray on a flat level surface. Use the security key to
unlock the cassette, and open the lid.

Removing rejected notes. Removing note tray from the dispensing

mechanism.

Note: You may wish to record the number of notes removed from the reject compart-
ment for use when balancing the note tray against the cassette/day close records.
Loading the Note Tray
1. Pull the packer plate to the rear of the tray (toward the handle). Ensure the packer
plate is fully back. Maintain pressure on the packer plate as needed while loading
notes.
2. Count the number of bills that remain in the cassette, if any. Next, count the number
of bills that are being added into the cassette.
3. Add the number of bills being placed into
the cassette to the number that remained.
The “Total” number of these bills will be
entered in the “Enter Cassette Quantity”
option. (step 6 page 3-4)

Load note tray with currency.

3-5
 MODEL RL331X USER MANUAL

4. Place the currency into the cassette. Allow at least one inch of clearance between the
packer plate when it is fully retracted and the currency. This will allow the packer
plate to compress the currency. Do not try to over fill.
5. Release the packer plate against the notes.
6. Close the lid and lock with the security key.
7. Using the handle, slide the note tray into the dispensing mechanism. Make sure the
note tray is fully inserted!
8. HCDU- repeat steps 1-7 for additional cassette.
9. Ensure the Reject door is closed. Close and lock the security container.

3-6
 CASSETTE CLOSE / CASH REPLENISHMENT

Replenish Cassette
SDD

1. Unlock/Open the dispenser security

door. Grasp the cassette handle and
remove the cassette.

2. Cassette MUST BE PRIMED with the cassette key before inserting on the loading
tray. Insert key and turn clockwise to show GREEN indicator in window.

Green window

Cassette Primed
***WARNING***
I F RED I S I N D I C AT E D I N T H E W I N D O W O N T H E
SIDE OF THE CURRENCY CASSETTE, NEVER
AT T E M P T T O I N S E RT T H E C A S S E T T E I N T O T H E
D I S P E N S E R O R T H E L O A D I N G T R AY !

3. Slide cassette onto the loading tray. Lift lid to expose the reject tray. Remove any
rejected notes.
DO NOT recycle rejected notes!

Cassette on Lid open to

Loading expose Reject
Tray Bin

3-7
 MODEL RL331X USER MANUAL

4. Lift the reject tray. Push the packer plate

to rear of cassette and latch in place.

5. Count the number of bills that remain in the cassette, if any. Count the number of bills
that are being added to the remaining notes. The TOTAL of these amounts will be entered
in the “Enter Cassette Quantity” prompt for Cassette Close procedure. (step 6 page 3-4)
6. Place currency in the cassette and slowly
release the hold-back latch allowing the
packer plate to move forward against the
notes. Close the cassette lid.

7. Remove cassette from loading tray.

Insert the cassette key and “PRIME” the
cassette (“Green” indicator). Install the
cassette into the dispenser.

8. Close and lock the security container.

3-8
 SECTION 4
GENERAL MAINTENANCE
 MODEL RL331X USER MANUAL

INTRODUCTION

This section of the manual covers preventive and corrective maintenance procedures appropriate for user
personnel. The following areas are covered:

1. REPLENISHING RECEIPT PAPER. Describes how to replace a spent receipt paper roll.

2. CLEANING THE ENCLOSURE. The proper way to clean the ATM housing.

3. CARD READER CLEANING. The recommended card reader cleaning technique.

*Important*
Only qualified service personnel are authorized to repair or
service the terminal. Should a malfunction occur, DO NOT
attempt to service the unit yourself! Contact your Triton certi-
fied service provider!

REPLENISHING THE RECEIPT PAPER

NOTE: This operation must be completed with the AC power applied to the ATM.

1. Open the control panel by unlocking the top enclosure and pulling the door and tray forward.

2. If paper remains on the roll, move the Green lever down to release the print head. Carefully pull the
excess paper back through the printer.

** Caution **
DO NOT pull receipt paper
backwards through the printer
with the GREEN lever in the UP
position! This may leave paper
fragments that can cause paper
jams.

4-2
 GENERAL MAINTENANCE
3. Return the Green lever back to the Up position,
ensure it clicks securely. You may push up on
the print roller to aid in this operation.

4. Remove the paper and spool from the paper bracket.

5. Remove the tab securing the end of the new paper roll to itself. Use scissors to cut off all of the paper
up to and including the glue tab, producing a clean square cut.

6. Remove the plastic spindle from the old paper roll and insert into the new roll of paper. Use a 5 inch roll
of 58 mm wide thermal paper, printer applicable, with a small center. Replacement paper is available
from Triton.

7. Be sure the spindle is inserted so that the paper will feed from the BOTTOM of the roll when it is
installed on the paper bracket and facing the rear, where it will curl back under the tension bar.

Rear Front

Paper Guide

8. Place the new roll back on the paper bracket by sliding the small, slotted end of the spindle onto the
slot in the bracket as shown. Note that the paper feeds from the BOTTOM of the roll, toward the
rear!

4-3
 MODEL RL331X USER MANUAL
9. Feed the end of the paper over the stationary Stationary Bar
bar, around and under the tension bar, and
into the Printer Paper Guide. (Illustration from
step 7) Push the paper forward into the printer.
The printer will activate and automatically
feed the paper through the printer and present
approximately 4 inches of paper out the front.

NOTE: A new full roll of paper will be

heavy enough to produce a loop, as shown
at the right. This is normal. As the roll de-
pletes, the loop will get smaller and even-
tually contact the Tension Bar. (This view
from the opposite side for clarity)
Tension Bar
A diagram is posted on the left side of the
printer.

4-4
 GENERAL MAINTENANCE

CLEANING THE ENCLOSURE

The ATM front panel is highly durable, resisting scratches and finger smudges. However, occasional clean-
ing of the front panel and the plastic enclosure may be desirable. A soft dry or slightly damp cloth may be
used for cleaning. For best results, use a weak solution of a mild detergent and water.

** Caution **
Avoid using abrasive cleaners on any surface of the terminal.
Do not spray liquid cleaner directly on the unit, inside or out.

CLEANING THE DISPLAY

The Liquid Crystal Display (LCD) on the front of the ATM has a plastic protective window that should be
cleaned only with a soft cloth, dampened with a weak solution of a mild detergent and water.

** Caution **
Do not use any abrasive cleaners on the window as it will
scratch. Do not spray liquids onto the screen as they may run
down inside the unit and cause damage.

CARD READER CLEANING

Special cleaning cards (mag head P/N 06200-00055, EMV P/N 05010-00024) are available for proper main-
tenance of the card reader. The reader should be cleaned at least once a month by inserting and removing
a cleaning card, as shown below. It may be necessary to clean the card reader more often in locations that
see heavy usage.

1. Remove the cleaning card from the sealed pouch.

2. Insert the cleaning card into the card reader and move in and out several times.
3. Remove the cleaning card and turn over to use other side.
4. Insert again several times.
5. Remove cleaning card and discard. They are designed to be used only once.

4-5
 MODEL RL331X USER MANUAL

THIS PAGE INTENTIONALLY LEFT BLANK

4-6
 APPENDIX A
SOFTWARE LICENSE AGREEMENT
COMPLIANCE / EMISSION STATEMENTS

A-1
 APPENDIX A

AUTOMATED TELLER MACHINE (“ATM”) SOFTWARE

END-USER AGREEMENT

IMPORTANT: PLEASE READ CAREFULLY:

BY INSTALLING OR OTHERWISE USING THE ATM, YOU (AS THE OWNER OR LESSEE OF THE ATM).
AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS, INCLUDING, WITHOUT
LIMITATION, THE WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY AND TERMINATION
PROVISION WHICH APPLY TO YOUR USE OF THE ATM SOFTWARE CONTAINED IN THIS ATM AND
IS HEREBY LICENSED BY TRITON SYSTEMS OF DELAWARE, LLC. (“Triton”) TO YOU PURSUANT
TO THIS AGREEMENT.

IF YOU DO NOT AGREE TO OR ARE NOT WILLING TO BE BOUND BY THE TERMS AND CONDI-
TIONS OF THIS AGREEMENT, DO NOT INSTALL OR OTHERWISE USE THIS ATM AND PROMPTLY
CONTACT YOUR VENDOR. INSTALLING OR OTHERWISE USING THE ATM INDICATES THAT YOU
ACCEPT THESE TERMS.

This ATM is manufactured by, and utilizes proprietary software owned by Triton Systems of Delaware, LLC.
and/or its suppliers. All right, title and interest in and to all component software installed or embedded in the
ATM (“ATM Software”) including all associated intellectual property rights, are and will remain the property
of Triton and/or its suppliers.

LICENSE: Triton grants you a limited, nonexclusive license to use the ATM Software but only in connection
with the operation of this ATM subject to the terms and restrictions set forth in this License Agreement. You are
not permitted to use the ATM Software in any manner not expressly authorized by this License. You acknowl-
edge and agree that ownership of the ATM Software and all subsequent copies thereof regardless of the form or
media are held by Triton or its suppliers.

The software is licensed for use on this specific Triton ATM product and may not be used on any other product.
Otherwise, the supporting documentation, if any, may be copied only as essential for backup or archive pur-
poses in support of your use of the ATM. You must reproduce and include all copyright notices and any other
proprietary rights notices appearing on any copies that you make.

ASSIGNMENT: NO REVERSE ENGINEERING: You may transfer the ATM Software to another party
but only in connection with a transfer of all your right, title and interest in and to this ATM and if such party ac-
cepts the terms and conditions of this License Agreement. If you transfer the ATM, you must at the same time
transfer the supporting documentation, if any, to the same party or destroy any such materials not transferred.
Modification, reverse engineering, reverse compiling, or disassembly of the ATM and/or the ATM Software is
expressly prohibited.

A-2
 SOFTWARE LICENSE AGREEMENT / COMPLIANCE/EMISSION STATEMENTS

DISCLAIMER OF WARRANTIES AND LIMITATION OF DAMAGES

TO THE EXTENT PERMITTED BY LAW, THIS ATM SOFTWARE, INCLUDING ALL INCORPORATED
THIRD PARTY SOFTWARE, AND DERIVATIVES IS PROVIDED, “AS IS”. TRITON MAKES NO REPRE-
SENTATIONS WITH RESPECT TO, AND DOES NOT WARRANT THE PERFORMANCE OR RESULTS YOU
OR YOUR CUSTOMERS MAY OBTAIN BY USING THE ATM. TRITON SPECIFICALLY DISCLAIMS ANY
AND ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION,
WARRANTIES OF QUALITY, PERFORMANCE, NONINFRINGEMENT, AND MERCHANTABILITY OR
FITNESS FOR ANY PARTICULAR PURPOSE.

TRITON MAKES NO REPRESENTATIONS OR WARRANTIES AND ASSUMES NO OBLIGATIONS TO

YOU OR YOUR CUSTOMERS WITH RESPECT TO ANY TRANSACTION OR SERVICES ACCESSED
AND/OR UTILIZED IN CONSUMER-INITIATED TRANSACTIONS MADE FROM THIS ATM. IN NO
EVENT WILL TRITON, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR SUP-
PLIERS BE LIABLE TO YOU UNDER ANY THEORY OF TORT, CONTRACT, STRICT LIABILITY OR
OTHER LEGAL OR EQUITABLE THEORY FOR ANY PUNITIVE, CONSEQUENTIAL, INCIDENTAL,
SPECIAL OR SIMILAR DAMAGES, INCLUDING ANY LOSS PROFITS OR LOST SAVINGS, EVEN IF A
TRITON AGENT OR REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAM-
AGES, OR FOR ANY CLAIM BY ANY THIRD PARTY.

YOUR SOLE REMEDY AGAINST TRITON FOR DEFECTIVE PERFORMANCE OF THE ATM SOFTWARE
WILL BE LIMITED EXCLUSIVELY TO REPAIR OR REPLACEMENT OF THE ATM AND/OR THE ATM
SOFTWARE, AT TRITON’S SOLE DISCRETION.

Any warranty pertaining to the ATM, its mechanical components exclusive of the ATM software, shall be gov-
erned and controlled by any warranty given to you by Triton in a separate document accompanying this ATM.

The foregoing limitation of liability and exclusion of certain damages will apply regardless of the success or
effectiveness of other remedies.

GOVERNING LAW: This License Agreement shall be governed by the laws of the State of Mississippi and
by the laws of the United States, excluding their conflicts of laws principles.

SEVERABILITY: In the event any provision of this License Agreement is found to be invalid, illegal or un-
enforceable, the validity, legality and enforceability of any of the remaining provisions shall not in any way be
affected or impaired.

ENTIRE AGREEMENT: This License Agreement and the accompanying Limited Warranty set forth the entire
agreement between you and Triton, supersedes all prior agreements, whether written or oral, with respect to the
ATM Software, and may be amended only in writing signed by both parties.

A-3
 APPENDIX A

COMPLIANCE / EMISSION STATEMENTS

DISCLAIMER
The manufacturer of the Automated Teller Machine (ATM) product(s) described herein makes no representations
or warranties, either expressed or implied, by or with respect to anything in this manual, and shall not be liable for
any implied warranties of fitness for a particular purpose or for any indirect, special, or consequential damages.
Information in this document is subject to change without notice and does not represent a commitment on the
part of the manufacturer.

EMISSIONS (EMI)
** CAUTION ** (US Requirements)
This device complies with Part 15 of the FCC
Changes or modifications not expressly approved by
rules. Operation is subject to the following two (2)
Triton Systems could void the regulatory compliance
approval and the warranty. Use of this product in a conditions:
manner other than those described in this manual 1) This device may not cause harmful interference.
may result in personal injury! 2) This device must accept any interference received,
including interference that may cause undesired
operation.

NOTE:
This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part
15 of FCC rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense. Changes or
modifications to this unit not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.

CANADIAN REQUIREMENTS
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set
in the Radio Interference Regulations of the Canadian Department of Communications. This Class A digital
apparatus complies with Canadian ICES-003.
Le present appareil numerique n’emet pas de bruits radioelectriques depassant les limites applicables aux appareils
numeriques de la Class A prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des
Communications du Canada. Cet appareil numerique de la classe A est conforme a la norme NMB-003 Canada.

UK / AUSTRALIA / SOUTH AFRICA REQUIREMENTS

Warning:
This is a Class A product. In a domestic environment, this product may cause radio interference in which case
the user may be required to take adequate measures.

A-4
 APPENDIX B
WARRANTY SERVICE STATEMENT

B-1
 APPENDIX B

WARRANTY STATEMENT
Manufacturer warrants that the Products delivered to Distributor will perform in accordance with the Manufac-
turer’s published specifications, and as outlined in the Manufacturer’s booklet entitled “Thirteen Months Parts
Only Limited Warranty” for thirteen months from date of shipment in Long Beach, MS. Distributor acknowl-
edges that it has received a copy of such booklet, that it has read its entirety and that it understands and agrees
with its contents.
Manufacturer’s warranty shall not apply to any damage resulting from abuse, negligence, accident, or to any
loss or damage to the products while in transit.
Written notice and explanation of circumstances surrounding any claims that the goods have proved defective
in material or workmanship shall be given promptly from the distributor to the manufacturer. No claim may
be made, or action brought, by or through a distributor after the expiration of 14 months following any alleged
breach of warranty.
DISTRIBUTOR’S SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF DEFECT IS EXPRESSLY
LIMITED TO THE REPLACEMENT OR CORRECTION OF SUCH DEFECTIVE PARTS BY MANU-
FACTURER AT ITS ELECTION AND SOLE EXPENSE, EXCEPT THERE SHALL BE NO OBLIGA-
TION TO REPLACE OR REPAIR ITEMS WHICH, BY THEIR NATURE, ARE EXPENDABLE. If
Manufacturer is unable to replace or repair the defective parts, Manufacturer shall refund to Distributor that
portion of the purchase price allocable pays to such goods.
No representation or other affirmation of fact not set forth herein, including but not limited to statements regarding
capacity, suitability for use, or performance of the goods, shall be or be deemed to be a warranty or represen-
tation by Manufacturer for any purpose, nor give rise to any liability or obligation of Manufacturer whatever.
EXCEPT AS SPECIFICALLY PROVIDED IN THIS DOCUMENT, THERE ARE NO OTHER WAR-
RANTIES EXPRESSED OR IMPLIED INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WAR-
RANTIES OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURCHASE.
LIMITATION OF LIABILITY
IN NO EVENT SHALL MANUFACTURER BE LIABLE FOR LOSS OF PROFITS OR INCIDENTAL,
INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER SIMILAR DAMAGES ARISING OUT OF
ANY BREACH OF THIS CONTRACT OR OBLIGATIONS UNDER THIS CONTRACT.

B-2
 WARRANTY STATEMENT

DEFENSE OF INFRINGEMENT CLAIMS

If notified promptly in writing of any action (and all prior claims relating to such action) brought against the
Distributor based on a claim that Distributor’s use of the goods infringes a patent or other intellectual property
right, and if given access by Distributor to any information distributor has regarding such alleged infringement,
Manufacturer agrees to defend Distributor in such action at its expense and will pay any costs or damages finally
awarded against Distributor in any such action, provided the Manufacturer shall have had sole control of the
defense of any such action and all negotiations for its settlement or compromise.
In the event that a final injunction shall be obtained against the Distributor’s use of the goods or any of their
parts by reason of infringement of a patent or other intellectual property right or if in Manufacturer’s opinion
the goods are likely to become the subject of a claim of infringement of a patent or other intellectual property
right, Manufacturer will, at its option and at its expense, either procure for the Distributor the right to continue
using the goods, replace or modify the same so they become non-infringing or grant the Distributor a credit for
such goods as depreciated and accept their return. The depreciation shall be an equal amount per year over the
lifetime of the goods as established by Manufacturer.
Manufacturer shall not have any liability to the Distributor under any provision of this clause if any infringement,
or claim thereof, is based upon: (i) the use of the goods in combination with other goods or devices which are
not made by Manufacturer; (ii) the use of the goods in practicing any process; (iii) the furnishing to the Distribu-
tor of any information, date, service, or applications assistance; or (iv) the use of the goods with modifications
made by the Distributor. The Distributor shall hold Manufacturer harmless against any expense, judgment or
loss for infringement of any patent or other intellectual property right which results from Manufacturer’s com-
pliance with the Distributor’s designs, specifications or instructions. No costs or expenses shall be incurred for
the account of Manufacturer without the written consent of Manufacturer. THE FOREGOING STATES THE
ENTIRE LIABILITY OF MANUFACTURER WITH RESPECT TO INFRINGEMENT OF PATENTS
OR OTHER INTELLECTUAL PROPERTY RIGHT BY THE GOODS OR ANY PART THEREOF, OR
BY THEIR OPERATION.

B-3
 APPENDIX B

INTERPRETATION AND OTHER PAROLE EVIDENCE

This writing is intended by the parties as final expression of their agreement and is intended also as a complete
and exclusive statement of the terms of their agreement. No course of prior dealing between the parties and
no usage of the trade shall be relevant to supplement or explain any term used in these terms and conditions.
Acceptance or acquiescence in a course of performance rendered under these terms and conditions shall not be
relevant to determine the meaning of these terms and conditions even though the accepting or acquiescing party
has knowledge of the performance and opportunity for objection. Whenever a term defined by the Uniform
Commercial Code, as adopted in Mississippi, is used in these terms and conditions, the definition contained in
the code is to control.
MODIFICATIONS
These terms and conditions can be modified or rescinded only by writing signed by both the parties or their duly
authorized agents.
WAIVER INEFFECTIVE
No claim or right arising out of or relating to a breach of these terms and conditions can be discharged in whole
or in part by a waiver or renunciation of the claim or right unless the waiver or renunciation is supported by
consideration and is in writing signed by the aggrieved party. Waiver by either Manufacturer or Distributor of a
breach by the other of any provision of these terms and conditions shall not be deemed a waiver of future com-
pliance therewith, and such provisions shall remain in full force and effect.

STATUTE OF LIMITATIONS
Any action by the Distributor or Manufacturer for breach of these terms and conditions must be commenced
within one (1) year after the cause of action has accrued.
APPLICABLE LAW
These terms and conditions shall be governed by and construed in accordance with the provisions of the Uniform
Commercial Code as adopted by the State of Mississippi.

BANKRUPTCY
In the event of any proceedings, voluntary or involuntary, in bankruptcy or insolvency by or against Distribu-
tor, or in the event of the appointment, with or without the Distributor’s consent, of an assignee for the benefit
of creditors or of a receiver or of a liquidator, then Manufacturer shall be entitled to cancel any unfilled part of
these terms and conditions without any liability whatsoever.

PARTS ONLY LIMITED MANUFACTURER’S WARRANTY

Triton Systems of Delaware, LLC. warrants the components of each ATM, excluding software and related
documentation, against any defect in materials and/or workmanship for a period of 13 months from the shipping
date. If a component fails due to defects in materials and/or workmanship within the warranty period, Triton will
furnish a new or refurbished component, at its discretion. Triton shall not be responsible for labor or other costs
associated with installing the components and the failed component shall be returned to Triton at the purchaser’s
expense. Triton shall not be responsible for misuse or abuse of a unit and any attempts to remove or deface the
serial number or date code on a unit or any component thereof, or any attempt to repair a unit or to repair or
replace any component by anyone other than a service technician authorized by Triton shall void this warranty.

B-4
 WARRANTY STATEMENT

Limited Warranty covers normal use. Triton does not warrant or cover damage:
• occurring during shipment of the equipment or components from or to Triton’s facilities;
• caused by accident, impact with other objects, dropping, falls, spilled liquids, or immersion in liquids;
• caused by a disaster such as fire, flood, wind, earthquake, lightning, or other acts of God;
• caused by failure to provide a suitable installation environment for the equipment, including but not limited
to, faulty wiring in the building in which the equipment is installed, installation in a facility with uncontrolled
environmental conditions, failure to provide a dedicated electrical circuit on which the equipment operates,
and/or lack of proper earth grounding for the equipment;
• caused by the use of the equipment for purposes other than those for which it was designed;
• resulting from improper maintenance;
• caused by any other abuse, misuse, mishandling, or misapplication.

Under no circumstances shall Triton or its suppliers be liable for any special, incidental, or consequential dam-
ages based upon breach of warranty, breach of contract, negligence, strict liability, or any other legal theory.
Such damages include, but are not limited to, loss of profits, loss of revenue, loss of data, loss of use of the
equipment or any associated equipment, cost of capital, cost of substitute or replacement equipment, facilities
or services, downtime, purchaser’s time, the claims of third parties, including customers, and injury to property.

DISCLAIMER OF WARRANTIES
The warranty stated above is the only warranty applicable to this product. All other warranties, expressed or
implied (including all implied warranties of merchantability or fitness for a particular purpose or quality of ser-
vice), are hereby disclaimed. No oral or written information, or advice given by Triton, its agents or employees
shall create a warranty or in any way increase the scope of this warranty.
SHIPPING DAMAGE
All equipment is shipped Free On Board (FOB), Triton’s facilities. The organization or individual who has
purchased the equipment assumes responsibility for the equipment once it leaves Triton’s facilities.

Should your equipment be damaged in the process of shipment or delivery to your place of destination, we
recommend the following course of action:

• If possible, call the shipping company before the driver leaves your delivery site. Make note of the damage
on the “receipt of delivery” paperwork. If this is not possible, call them as soon as possible to report the
damage.

• Take photographs of the damaged packaging prior to opening the boxes. If this is not possible, make note
of key points, such as whether the equipment is on a pallet, if the banding is intact, how the boxes are dam-
aged, etc. Keep all of the packaging for inspection by the shipping company.

• If you unpack the equipment, take photographs of the damaged equipment. If this is not possible, make note
of the damages.

• You must file a claim with the shipper for shipping damages immediately after reporting the damages.

B-5
 APPENDIX B
Should you specify the carrier, we recommend that you explore with this chosen carrier the policies and proce-
dures regarding shipping damage claims prior to selecting them as your preferred carrier.

If the equipment receives structural damage and is in an un-installable condition, Triton will work with you to
arrange for a replacement unit to be shipped as soon as possible. The purchaser will be billed for the replace-
ment unit. Triton’s repair technicians will repair the damaged unit after it is returned to our facilities. We will
credit the purchaser’s account for the full purchase price of the damaged unit, minus the cost of returning the unit
to “like new” condition. Under no circumstances does Triton authorize anyone to complete structural damage
repairs in the field. Therefore, we will not ship primary structural parts, such as a cabinet head or main cabinet
body for repair in the field.

AUTHORIZED INSTALLATION AND SERVICE PROVIDERS

Triton utilizes several nationwide and regional authorized third party maintenance providers. Triton recom-
mends all ATMs be installed and serviced by service technicians certified by Triton. This includes authorized
third party service technicians and technicians who have been factory trained by Triton to service ATM equip-
ment. Installation or repairs attempted by unauthorized service technicians may void the warranty or warranty
claims denied on the product.

Please contact Triton’s Technical Services department at (800) 259-6672 for a list of our third party service pro-
viders and/or to obtain information on the requirements and procedures for becoming a certified Triton service
technician.

TRITON’S TECHNICAL SERVICES DEPARTMENT

The primary purpose of the Technical Services department is to provide assistance to customers in the operation,
trouble shooting, and repair of equipment manufactured by Triton. A toll-free phone number (1-800-259-6672)
is provided for convenience. The Technical Services department operates to serve our customers. The staff is
trained to follow our policies and procedures to ensure fair and uniform treatment of all our customers.

AUTOMATED VOICE MAIL SYSTEM

Our goal is to have a ‘live’ person answer 100% of all incoming calls (during regular support hours). On oc-
casion, however, call loads may exceed the capacity of the staff. When this occurs, an automated voice mail
system will answer the call, indicate to the caller that all Technical Support specialists are busy assisting others,
and ask the caller to leave detailed information about the nature of the call.

Should it become necessary to leave a voice mail message, the caller should state:

• their name,
• the organization for which they work,
• the serial number of the equipment they are calling about,
• detailed description of the problem that they are experiencing, and
• phone number where they can be reached, including area code.

As Technical Support specialists become available, they check for voice mail messages and return calls in the
order in which they were received. By providing the information requested in the voice mail, the technician can
be prepared when your call is returned. Triton asks you to be patient if you must leave voice mail and assures
you that your call is important to us and that we will respond promptly.

B-6
 WARRANTY STATEMENT
CALLS FOR SERVICE OR REPAIR

Calls for service or repair will be accepted from authorized service technicians only. End users must contact
either the sales organization that placed the equipment or an authorized third party service organization to obtain
service. The sections that follow describe the policies and procedures that relate to the repair and replacement
of malfunctioning equipment.

QUESTIONS ON OPERATION OF EQUIPMENT

Technical support is available to owners of Triton equipment and to qualified service personnel. When calling
for help with the configuration or operation of a Triton product, the caller must provide either positive identi-
fication as a service technician or the serial number of a Triton terminal. Technical support is provided during
normal business hours for the life of the product.

When calling for help with an operational problem, please have available information pertaining to the nature
of the trouble. This includes the type of equipment, examples of what is or is not happening, and the name of
the processor that supports your terminal.

All questions pertaining to the settlement of accounts, transaction inquiries, and fund status must be directed
to the processor. Triton does not have access to the information needed to answer questions relating to specific
transactions.

CONTACT INFORMATION
Triton Systems of Delaware, LLC.
21405 B Street
Long Beach, MS 39560

SALES:
1 (800) 367-7191
1 (228) 575-3100
1 (228) 575-3101 (Fax)

SERVICE:
1 (800) 259-6672 (Technical Support)
1 (228) 575-3101 Fax (Technical Support)

B-7
 APPENDIX B

THIS PAGE INTENTIONALLY LEFT BLANK

B-8
 APPENDIX C
ELECTRONIC LOCKS AND BATTERY

STRAIGHT DEAD BOLT

SWING BOLT
 APPENDIX C

** IMPORTANT **
Read this page BEFORE proceeding. New imperative information.

Super Master Reset Password

BOTH types of electronic locks are now set with a Super Master Reset Password. The Super Master Reset
Password should only be used if the Manager Password has been lost/forgotten. Using the Super Master Re-
set Password will reset the lock back to factory state however once the Super Master Reset Password has been
changed from the factory default code, it CANNOT and WILL NOT change unless a hard reset of the lock is
performed.

*Upon arrival, the Super Master Reset Password combination of the lock is set at 5-5-5-5-5-5-5-5.
That is EIGHT number 5s.

Change this password IMMEDIATELY, before the Manager Default Code, or this function will be
permanently lost.

To Change the Super Master Reset Password (SMR):

1. Press and hold the ZERO (0) for three (3) seconds.
2. The lock will beep twice and the LED light will come ON (and stay ON until the process is complete).
3. Enter the default code of 5-5-5-5-5-5-5-5 holding the last digit for three (3) seconds.
4. The lock is now in Command Menu mode. SMR has two (2) Command Options:
- Press zero (0) to Change Code (one-time use ONLY).
- Press eight (8) to Reset the Manager Password (reset the lock).
5. TO BE CONTINUED - - - - - - - - - More info from La Gard needed

C2
 ELECTRONIC LOCKS AND BATTERY

Entering the Combination - Both Styles

The electronic lock combination(s) consists of six digits. Upon arrival, the combination(s) of the lock should
already be set at 1-2-3-4-5-6.

After installation of the unit has been completed:

1. Enter the preset combination and check for proper operation. After each keypress, the lock will beep.
After the final digit has been entered, the lock will beep twice and the open period will begin.
2. Within four (4) seconds, turn the Straight Deadbolt keypad clockwise to the open position.
3. The Swing Bolt style will retract when the door is opened. See note: page C6
4. After the lock is opened, the door may be opened.
Invalid Code Entry - Lock will beep three (3) times. Repeat Steps 1 - 3.

Changing the Combination - Both Styles

** IMPORTANT **
Always perform this operation with the door open.
If your unit is programmed for Dual Code (see Programmable Features), each code must be changed
independently. Follow these instructions for each code change.

To change the combination of the lock:

1. Enter six (6) zeros.
2. Enter the current combination (initially set at 1-2-3-4-5-6).
3. Enter the new six (6) digit combination twice.
- If a mistake is made, wait thirty (30) seconds and repeat steps 1 -3.
4. Test lock combination several times before closing the door. The combination is now changed.
Valid Code Entry - Double signal after valid six (6) digit code is entered.
Invalid Code Entry - Triple signal and old code is still valid.

Lockout Feature
The lock includes a WRONG TRY PENALTY lockout feature that prevents entry from unauthorized
personnel. This feature performs as follows:

• Entry of four (4) consecutive invalid combinations starts a 5-minute delay period.
- LED flashes RED at ten (10) second intervals.

• At the end of the delay period, two (2) more consecutive invalid combinations will restart an additional
5-minute delay. Entry will not respond to a single keystroke during delay period.

C3
 APPENDIX C

Programmable Features
The locks are initially set with the standard feature of a single 6-digit code.
Based on your requirements, additional features may be added in the lock BUT THEY MUST BE
PRE-PROGRAMMED by Triton prior to shipment of the unit.

- Manager (Factory set to 1-2-3-4-5-6):

Add/remove second user
Enable/disable second user

- Dual Code:
Two (2) combinations required to open.

- Silent Signal Alarm (Optional alarm box required):

Duress signal if last number of code(s) is entered using one (1) number higher or one (1) number lower.
Time Delay:
Delay period 1-99 minutes.
Open period 1-19 minutes

- Time Delay Override:

Ability to add second combination to override delay period

- Disable Lock (Optional alarm box required):

Input signal disables opening of lock by valid code

Programmable Feature(s) descriptions:

Add User (If Manager, Time Delay Override, Remote Override, or Dual Combination feature programmed)
Always perform this operation with the door open
1. Enter Manager Code and HOLD DOWN LAST DIGIT OF CODE until the lock signals with two (2)
sets of double beeps.
2. PRESS 1. Lock signals twice. Lock will only signal twice if the User code is not already in use.
It will beep once if a User is already installed and three (3) times if the function has not been
programmed in the lock.
3. Enter User code twice. The lock signals twice after each valid entry.
4. If a mistake is made, wait thirty (30) seconds and repeat steps 1 - 3.
Valid Code Entry - Double signal after valid six (6) digit code is entered.
Invalid Code Entry - Triple signal and old code is still valid.

Disable User (Manager feature only)

Always perform this operation with the door open
1. Enter Manager Code and HOLD DOWN LAST DIGIT OF CODE until the lock signals with two (2)
sets of double beeps.
2. PRESS 2. Lock signals once. User is now temporarily disabled.
3. If a mistake is made, wait thirty (30) seconds and repeat steps 1- 2.

C4
 ELECTRONIC LOCKS AND BATTERY

Reinstate User (Manager feature only)

Always perform this operation with the door open
1. Enter Manager Code and HOLD DOWN LAST DIGIT OF CODE until the lock signals with two (2)
sets of double beeps.
2. PRESS 1. Lock signals once. User is now reinstated.
3. If a mistake is made, wait thirty (30) seconds and repeat steps 1 - 2.

Remove User (Manager feature only)

Always perform this operation with the door open
1. Enter Manager Code and HOLD DOWN LAST DIGIT OF CODE until the lock signals with two (2)
sets of double beeps.
2. PRESS 3. Lock signals once. User is now permanently removed.
3. If a mistake is made, wait thirty (30) seconds and repeat steps 1 - 2.

Dual Code Operation (if feature is programmed)

Always perform this operation with the door open
1. Must add second user to open lock (See ADD USER).
• Second user CANNOT be Disabled or Removed.
2. After first code is entered, second code must be entered within ten (10) seconds.
3. Both codes required to open lock in Open period.

Silent Signal Alarm (if feature is programmed AND optional Alarm Box is connected to an alarm system)
Always perform this operation with the door open
1. Enter last digit of code one (1) number higher or one (1) number lower.
Example: Code: 1-2-3-4-5-6
Duress: 1-2-3-4-5-5 or 1-2-3-4-5-7
2. The lock will open without any indication that the duress signal has been sent.

Time Delay (if feature is programmed)

Always perform this operation with the door open
1. Enter valid code.
• Time Delay period starts (1-99 minutes pre-programmed).
• LED flashes RED at one (1) second intervals.
- If valid code entered during delay, Time Delay period restarts.
- If invalid code(s) entered during delay, Time Delay period aborts.
2. At end of Time Delay period, Open period starts (1-19 minutes pre-programmed).
• LED flashes RED at 1/2 second intervals.
• Lock beeps at ten (10) second intervals
3. During Open period, enter valid code(s).
• If invalid code entered during open, Open period continues.
• If four (4) consecutive invalid codes entered, WRONG TRY PENALTY starts.

Time Delay Override (if feature is programmed)

Always perform this operation with the door open
1. Must add second code (See ADD USER).
• Second user CANNOT be Disabled or Removed.
2. Entry of Time Delay Override code during Delay period will open lock.

C5
 APPENDIX C

Battery Maintenance
Battery Low Warning
Repeated beeping during an opening indicates that the battery is low and needs to be replaced. Triton recommends
replacement of the battery at least twice annually. The battery box is located on the inside of the door.

Note: If the lock will not operate (i.e. repeated beeping or no beeping) while the door is closed and locked, the
battery must be energized from the two external terminals on the front of the push-button panel.

To energize the lock, connect a 9-volt alkaline battery on the external terminal points. While maintaining contact,
enter a valid combination and turn the dial clockwise to open the lock.
Note: You must maintain battery contact at all times throughout this procedure.

Changing the Battery - Straight Deadbolt

1. Open the ATM vault door(s). Remove the battery box cover by pulling the
front portion away from the vault door.
2. The connector is easily removed by unsnapping it from the two (2) terminal
on the top of the battery.
3. Remove the old battery. Install/connect a new 9-volt alkaline battery.
4. Push the battery and the leads completely up into the battery compartment.
5. Reinstall the cover and test the unit several times before closing the vault door.

Changing the Battery - Swing Bolt Style

1. Grasp the dial firmly, and push up 1/4 inch to dislodge the dial
2. Remove from the Standoff Mounting Bolts
3. Replace the 9-volt battery
4. Install the dial by placing on the Standoff Mounting Bolts
5. Push in a downward direct to engage.

NOTE: Do NOT close the door without checking the operation of the combination and
making certain it is programmed correctly. This style lock WILL auto lock if the door is
closed/latched. If you DO NOT have the Super Master Reset Password programmed
or have misplaced both the Master Password and the Super Master Reset Password,
the lock will require drilling by a certified liscensed locksmith.

C6
 APPENDIX D
MECHANICAL LOCKS
 APPENDIX D

Entering the Combination Change Index Opening Index

There are two marks on the dial ring (Refer to Figure 1). The
index at the top is used for opening the lock.
The index 30 degrees to the left is used only when changing the
combination.
The dial should always be turned slowly and evenly. A revolu-
tion is counted each time the selected number is aligned with
the opening index. DO NOT TURN THE DIAL BACK TO
COMPENSATE FOR OVER DIALING A NUMBER. If,
when dialing the combination, any number is turned beyond the
index, the entire sequence must be repeated. Locks are shipped
Figure 1. The changing and opening
on a single number factory setting of ‘50’. To unlock, turn the indices on the dial ring of the mechanical
dial to the left (counterclockwise) FOUR turns stopping on ‘50’. combination lock dial.

Then, turn the dial to the right until the bolt is retracted. The Mas
Hamilton lock is the only mechanical lock shipped with a factory
combination of “50-25-50”.

UNLOCKING A 3-NUMBER COMBINATIONS

(EXAMPLE, “25-10-25”)
1. Turn the dial to the LEFT, stopping when ‘25’ is aligned with the opening index, the FOURTH time.
2. Turn the dial to the RIGHT, stopping when ‘10’ is aligned with the opening index, the THIRD time.
3. Turn the dial to the LEFT, stopping when ‘25’ is aligned with the opening index, the SECOND time.
4. Turn the dial slowly to the RIGHT until the bolt retracts.
LOCKING THE LOCK
Turn the dial to the LEFT at least four full revolutions.
CHANGING THE COMBINATION
Select three new numbers. DO NOT use any number between 1 and 20 for the last number.
For maximum security, do not use numbers that end in 0 or 5, and do not use numbers in sequence: e.g., ’27-
48-86' is not as good as ’27-86-48". Perform the following steps:
1. Dial the existing combination on the opening index (see steps 1-2-3 previ-
ously, or the directions for opening when on the factory setting). Open door
of container.
2. Refer to Figure 1. Dial the existing combination again, using the changing
index.
3. With the last number set at the changing index, hold the dial securely and
insert the change key in the keyhole in the back of the lock. Make sure the
wing is entirely inside the lock and comes to a positive stop (see Figure 2) Figure 2. Turn the change key one-quarter
before turning the key. turn clockwise to allow a new combination
4. Turn key one-quarter turn to the LEFT (see Figure 2). With the change key to be entered.
in this position, set the new combination as follows:
a. Turn the dial to the LEFT, stopping when the first number of the new
combination aligns with the changing index the FOURTH time.
b. Turn the dial to the RIGHT, stopping when the second number is aligned
with the changing index, the THIRD time.
c. Turn the dial to the LEFT, stopping when the third number is aligned
with the changing index, the SECOND time. Holding the dial in this po-
sition, turn the change key back to the RIGHT and remove it (See Figure Figure 3. After entering the last number
of the combination, turn the change key
3). The new combination you have chosen is now set in the lock. one-quarter turn counterclockwise and
TEST THE NEW COMBINATION BEFORE CLOSING THE DOOR remove the key.

D2
 APPENDIX G
T9 KEYPAD

COPYRIGHT NOTICE
© 2014 Triton. All Rights Reserved. TRITON logo is a
registered trademark of Triton Systems of Delaware, LLC
 APPENDIX G

Document Updates
May 14, 2014 Original

** WARNING **
Once the T9 EPP Keypad is installed and activated
in the unit, it CANNOT be removed.
If the keypad is removed from the unit after activation, reactivation is
required and can only be performed by Triton Technical Support.

The T9 EPP Keypad is mostly identical to the T5 EPP Keypad except for:
• The T9 EPP contains a removal detection switch that deactivates / TAMPERS the EPP if the EPP is
ever removed from the ATM.
• Left and right halves of 3DES keys must be different.
• No two 3DES keys may have the same value.
• When replacing current keypad with a T9 EPP, activation is required upon installation.

Contents
NEW ERROR CODES....................................................................................................................3
TO INSTALL THE T9 KEYPAD.......................................................................................................4
PRIOR TO T9 KEYPAD ACTIVATION..............................................................................................5
TO ACTIVATE THE T9 KEYPAD.....................................................................................................6
TO RECTIVATE THE T9 KEYPAD...................................................................................................7
REPLACING THE BATTERY IN THE T9 KEYPAD..............................................................................8

G-2
 T9 KEYPAD

New Error Codes to Support the T9 EPP

• Error Code 625: SPED - Not Activated
Cause: The EPP has not yet been activated for use.
Recommended Action: Activate the EPP.

• Error Code 626: SPED - Not Authorized

Cause: The EPP has been removed from the ATM.
Recommended Action: Call Triton Technical Support for
activation code.

G-3
 APPENDIX G

To Install the T9 Keypad

The T9 EPP Keypad is a drop in replacement for new units manufactured with a T5 or T7 EPP Keypad.
No additional parts are required.
• All RL1613, Traverse and ARGO were manufacturered with a T5 or T7 EPP. (See NOTE below)
• All X2 RL23XX, RL53XX and RT23XX were manufactured with a T5 or T7 EPP beginning January
2, 2008 (Julian date of 08002).

If the ATM has been updated from VISA T1 EPP to T7 OR it needs to be updated from a VISA T1 EPP,
the applicable kits are available.
• All XScale RL51XX, RT21XX and FT51XX were manufacturered with VISA T1 EPP
beginning December 29, 2004 (Julian date of 04363). Field Installation Instructions are available on
www.TritonATM.com.

The software must be updated to 3.3.2 or newer.

* NOTE*
To install the T9 into the Traverse Unit:
While holding the T9 EPP Keypad on a slight angle,
position the keypad notch over the tab on the mounting bracket.

Mounting Bracket Tab

Keypad Notch

Install the top of the keypad from left to right (from the rear) ensuring the keypad gasket is sitting flush
against the control panel. Using slight pressure if needed, ensure the bottom half of the keypad is also
sitting flush with the control panel. Secure the keypad with the 6 screws.

G-4
 T9 KEYPAD

Prior to T9 Keypad Activation

The Device Status report will indicate if the EPP has been installed correctly into the unit. This is
imperative to check prior to activation as if it is not installed correctly, the EPP activation will fail.

1. Log into Management Functions.

2. If Favorites page appears, press 0 - Main Menu. Press 2 - Diagnostics.

3. Press 8 - Keypad.

4. Press 1 - Device Status.

5. If the T9 EPP Keypad has been installed correctly, the “Remove Detector Activated:” will read “TRUE”.
If the EPP Keypad is not installed correctly, the “Remove Detector Activated:” will read “FALSE”. If
“FALSE”, check that the EPP is correctly aligned in the opening and secured tightly with all six screws.

G-5
 APPENDIX G

To Activate the T9 Keypad

NOTE: Activation is NOT required for units that ship with the T9 EPP installed.

1. Log into Management Functions.

2. If Favorites page appears, press 0 - Main Menu. Press 2 - Diagnostics.

3. Press 8 - Keypad.

4. Press 4 - Activate EPP.

5. When the activation is successful, the “EPP activation successful” message will appear.

G-6
 T9 KEYPAD

To Reactivate the T9 Keypad

NOTE: Triton Technical Support CANNOT supply an activation code without the Operator Id, Serial
Number and Nonce numbers supplied in Step 5.

1. Log into Management Functions.

2. If Favorites page appears, press 0 - Main Menu. Press 2 - Diagnostics.

3. Press 8 - Keypad.

4. Press 4 - Activate EPP.

5. The following screen will appear. An activation

code is required from Triton Technical Support to
reactivate the T9 EPP Keypad. Contact Triton
Technical Support with the “Operator Id”, “Serial
Number”
and “Nonce” numbers (supplied in the EPP
Activation dialog box) for an activation code.

6. Enter the activation code. Press Enter on the keypad. If the code was entered correctly, the “EPP
activation successful” box will appear. If the code was entered incorrectly, the “EPP activation failed”
box will appear. If failed, repeat steps 4 - 6 (acquire a new code from Triton Technical Support).

G-7
 APPENDIX G

Replacing the battery in the T9 Keypad

NOTE: Do NOT remove the battery from the T9 EPP without FIRST connecting a new battery!!
This EPP will be permanently damaged if the battery is removed and the keypad is unpowered before
connecting a new battery.

1. Shutdown the unit with the proper shutdown procedures. Turn the power switch on the power supply
to the OFF (O) position.

2. Remove the battery cover from the EPP. Set the cover aside for reinstallation.

3. DO NOT UNPLUG CURRENT BATTERY!

Obtain a replacement battery. Plug the new battery
into the spare battery connection. The spare battery
can be ordered at www.atmgurus.com.

4. After the new battery is correctly installed,

unplug and remove the old battery.

5. Secure the new battery in the compartment and

reinstall the battery cover.

G-8
 SUPPLEMENT A
T5 AND T7 PCI-EPP
BATTERY REPLACEMENT
PROCEDURES

SA-1
 T5 PCI-EPP BATTERY REPLACEMENT

** CAUTION **
You must not remove battery from EPP without FIRST
connecting a new battery! This EPP will be permanently
damaged if unpowered and battery is removed before
connecting a new battery!

Battery Case

Spare battery
connection

EXISTING BATTERY - DO NOT REMOVE BEFORE

CONNECTING A SPARE BATTERY FIRST!

The spare battery for the T5 PCI-EPP may be purchased from

Triton Systems:
P/N 01300-00025 (T5 PCI-EPP Lithium Backup Battery)

SA-2
SUPPLEMENT A - T5 / T7 PCI-EPP BATTERY REPLACEMENT PROCEDURES

T7 PCI-EPP BATTERY REPLACEMENT

* IMPORTANT*
You may remove the battery without risk of damage to the
EPP. You have approximately 2-5 minutes to replace with a
spare battery before losing the data stored (keys, passwords)
in the keypad.

Battery Case

The spare battery for the T7 PCI-EPP may be purchased from

Triton Systems:
P/N 01300-00023 (T7 PCI-EPP Lithium Battery)

SA-3
THIS PAGE INTENTIONALLY LEFT
BLANK

SA-4
 T5 PCI-EPP

SUPPLEMENT B
KEY MANAGEMENT
PROCEDURES
T7 PCI-EPP
 T5 - T7
PCI-EPP (T5) / KEY MANAGEMENT PROCEDURES
DIFFERENCES WITH THE T5 PCI-EPP KEYPAD

YOU MUST NOT REMOVE BATTERY FROM EPP WITHOUT
FIRST CONNECTING A NEW BATTERY! THIS T5 EPP WILL BE PERMA-
NENTLY DAMAGED IF UNPOWERED AND BATTERY IS REMOVED BEFORE
CONNECTING A NEW BATTERY!

 USER PASSWORDS MUST BE AT LEAST 8 CHARACTERS, RATHER
THAN 6.

EPP WILL PROMPT WITH ERROR IF FEWER CHARACTERS ENTERED

AND THEN TAKE YOU BACK TO PASSWORD ENTRY AT POINT YOU LEFT OFF.

 THERE IS NO WAY TO CLEAR THE PASSWORD. HIT <CANCEL>

AND START OVER.


NO <CLEAR> OR <BACKSPACE> ON KEY ENTRY.
IF ERROR IS MADE IN KEY ENTRY, HIT <CANCEL> AND START KEY
ENTRY OVER FROM BEGINNING OF FIRST KEY HALF.

YOU MAY ONLY ENTER IN NEW KEYS - NO CHANGE KEY FUNC-
TIONALITY.

 YOU HAVE10 MINUTES TO ENTER IN BOTH USER PASSWORDS
BEFORE TIMEOUT.

– IF TIMEOUT OCCURS, YOU MUST START KEY ENTRY OVER

FROM SCRATCH.

– THIS WILL AFFECT STAGING OF UNITS!

– CANNOT ENTER ONE KEY HALF AT WAREHOUSE AND
OTHER HALF IN FIELD.


 PASSWORD ENTRY – CLEAR WILL TAKE YOU BACK TO KEY
MANAGEMENT PAGE.
– RE-ENTER PASSWORD.

SB-2
 SUPPLEMENT B - KEY MANAGEMENT PROCEDURES
KEY MANAGEMENT PROCEDURES (W/T5 PCI-EPP INSTALLED)

 E NTER M ANAGEMENT  NOTE: PREVIOUSLY, US-

FUNCTIONS > MAIN MENU > KEY ERS HAD TO ENTER THE INITIAL

MANAGEMENT. PASSWORD OF SIX (6) “ZEROS”

BEFORE BEING ALLOWED TO SET
THE PASSWORDS. THIS IS NO LON-
GER REQUIRED (FOR T5 PCI-EPP
ONLY).

 S ELECT “S ET U SER 1
P ASSWORD ” OPTION . E NTER
NEW PASSWORD FOR U SER 1.
PASSWORDS CAN BE ANYWHERE
FROM ‘8’ TO ‘16’ DECIMAL DIGITS.
PRESS <ENTER>.
THE “SET PASSWORD INI-  YOU WILL BE PROMPTED
TIALIZATION” PROMPT APPEARS. AGAIN TO CONFIRM THE NEW
PRESS <ENTER>. PASSWORD.RE-ENTER NEW PASS-
WORD. PRESS <ENTER>.

AFTER THE PASSWORD IS INI -

TIALIZED , THE “S ET U SER 1
PASSWORD” OPTION CHANGES TO
“CHANGE USER 1 PASSWORD”.

SELECT “SET PASSWORD”

OPTION.

SB-3
 T5 - T7
 NEXT, SELECT “SET USER  S ELECT “E NTER PIN
2 PASSWORD” OPTION. FOLLOW MASTER KEY” OPTION.
THE SAME PROCEDURE FOR ENTER-
ING A NEW PASSWORD FOR USER
2.
W HEN COMPLETED , THE “S ET
USER 2 PASSWORD” OPTION WILL
CHANGE TO “C HANGE U SER 2
PASSWORD”.
AFTER COMPLETION, HIT <CAN-
CEL> TO ENTER MASTER KEYS
SCREEN (STEP 5).

 SELECT “ENTER MASTER

KEYS” OPTION.

IMPORTANT: THE REST OF

THE PROCEDURES MUST BE
COMPLETED WITHIN A  USER 1 ENTERS THE FIRST
10 MINUTE PERIOD. IF THE KEY PART (32 CHARACTERS ).
PROCESS TAKES LONGER THAN R EFERENCE THE KEY LAYOUT
THAT, THE KEY PARTS WILL NOT DISPLAY BELOW.THE MAIN KEY-
BE ABLE TO BE COMBINED! PAD WILL MIRROR THE NUMBER/

 ENTER USER 1 PASSWORD. ALPHANUMERIC KEYS.

PRESS <ENTER>. AFTER ENTERING THE KEYS, PRESS

ENTER USER 2 PASSWORD. THE <E NTER > OPTION ON THE
PRESS <ENTER>. RIGHT - SIDE FUNCTION KEY
<F7>.
SB-4
 SUPPLEMENT B - KEY MANAGEMENT PROCEDURES

 USER 2 ENTERS THE SEC-

OND KEY PART (32 CHARACTERS).
REFER TO STEP 8 FOR ENTERING
KEYS.

F5

F7

 T HE “C HECK DIGITS ” 11 T HE “C HECK DIGITS ”

PROMPT APPEARS. PROMPT APPEARS.

PRESS <ENTER>.

YOU WILL BE PROMPTED THAT THE

A PROMPT APPEARS TO ENTER KEY WAS SUCCESSFULLY CHANGED.
THE SECOND KEY PART. PRESS
<ENTER>.

REPEAT SEQUENCE FOR ENTER-

ING MAC M ASTER KEY , IF
REQUIRED.

SB-5
 T5 - T7
KEY MANAGEMENT PROCEDURES (W/T7 PCI-EPP INSTALLED)
 E NTER M ANAGEMENT  THE T7 USER PASSWORDS
FUNCTIONS > MAIN MENU > KEY ARE INITIALLY SET TO SIX (6) “ZE-
MANAGEMENT. ROS (SIMILAR TO VEPP) BEFORE
BEING ALLOWED TO SET THE PASS-
WORDS.

 S ELECT “S ET U SER 1
P ASSWORD ” OPTION . E NTER
NEW PASSWORD FOR U SER 1.
PASSWORDS CAN BE ANYWHERE
FROM ‘6’ TO ‘14’ DECIMAL DIGITS.
PRESS <ENTER>.
 YOU WILL BE PROMPTED
AGAIN TO CONFIRM THE NEW
PASSWORD.RE-ENTER NEW PASS-
WORD. PRESS <ENTER>.
THE “SET PASSWORD INI-
TIALIZATION” PROMPT APPEARS. AFTER THE PASSWORD IS INI -
PRESS <ENTER>. TIALIZED , THE “S ET U SER 1
PASSWORD” OPTION CHANGES TO
“CHANGE USER 1 PASSWORD”.

SELECT “SET PASSWORD”

OPTION.

SB-6
 SUPPLEMENT B - KEY MANAGEMENT PROCEDURES
 NEXT, SELECT “SET USER  ENTER USER 1 PASSWORD.
2 PASSWORD” OPTION. FOLLOW PRESS <ENTER>.
THE SAME PROCEDURE FOR ENTER-
ENTER USER 2 PASSWORD.
ING A NEW PASSWORD FOR USER
PRESS <ENTER>.
2.
W HEN COMPLETED , THE “S ET
USER 2 PASSWORD” OPTION WILL
CHANGE TO “C HANGE U SER 2
PASSWORD”.
AFTER COMPLETION, HIT <CAN-
CEL> TO ENTER MASTER KEYS
SCREEN (STEP 5).
 S ELECT “E NTER PIN
MASTER KEY” OPTION.

 SELECT “ENTER MASTER

KEYS” OPTION.

 USE THE<ARROW> KEY

TO TOGGLE BETWEEN “NEW KEY”
OR “ADD PART” (TO AN EXISTING
KEY).

PRESS <ENTER> FOR THE AP-

PLICABLE ENTRY.

SB-7
 T5 - T7
 USER 1 ENTERS THE FIRST 11
USER 2 ENTERS THE SEC-
KEY PART (32 CHARACTERS ). OND KEY PART (32 CHARACTERS).
R EFERENCE THE KEY LAYOUT REFER TO STEP 9 FOR ENTERING
DISPLAY BELOW. THE MAIN KEY- KEYS.
PAD WILL MIRROR THE NUMBER/
ALPHANUMERIC KEYS.

AFTER ENTERING THE KEYS, PRESS

THE <E NTER > OPTION ON THE
RIGHT - SIDE FUNCTION KEY
<F7>.

12 THE “CHECK DIGITS”

PROMPT APPEARS.

 T HE “C HECK D IGITS ”
PROMPT APPEARS.
PRESS <ENTER>.
YOU WILL BE PROMPTED
THAT THE KEY WAS SUCCESSFULLY
CHANGED.

A PROMPT APPEARS TO ENTER

THE SECOND KEY PART. PRESS
<ENTER>.

REPEAT SEQUENCE FOR ENTER-

ING MAC M ASTER KEY , IF
REQUIRED.

SB-8