Use of Memes

Download as pdf or txt
Download as pdf or txt
You are on page 1of 2

Georgia Southern University

Digital Commons@Georgia Southern

Association of Marketing Theory and Practice Association of Marketing Theory and Practice
Proceedings 2021 Proceedings

2021

When You Meme Business – Exploring Use of Memes by Brands


on Social Media and Resultant Engagement
Sphurti Sewak
Florida International University, [email protected]

Jaehoon Lee
Florida International University, [email protected]

Follow this and additional works at: https://digitalcommons.georgiasouthern.edu/amtp-


proceedings_2021

Part of the Marketing Commons

Recommended Citation
Sewak, Sphurti and Lee, Jaehoon, "When You Meme Business – Exploring Use of Memes by Brands on
Social Media and Resultant Engagement" (2021). Association of Marketing Theory and Practice
Proceedings 2021. 6.
https://digitalcommons.georgiasouthern.edu/amtp-proceedings_2021/6

This conference proceeding is brought to you for free and open access by the Association of Marketing Theory and
Practice Proceedings at Digital Commons@Georgia Southern. It has been accepted for inclusion in Association of
Marketing Theory and Practice Proceedings 2021 by an authorized administrator of Digital Commons@Georgia
Southern. For more information, please contact [email protected].
When You Meme Business – Exploring Use of Memes by Brands on
Social Media and Resultant Engagement

Sphurti Sewak
Florida International University, Miami, USA

Jaehoon Lee
Florida International University, Miami, USA

ABSTRACT

Brands routinely create content on their social media accounts to maintain their
relationships with existing followers as well as gain new followers. This research looks at the
widely known trend of internet memes and how their usage by brands can impact consumer
engagement and the underlying mechanism that leads to this effect. Previous research has
established how the growth of memes has increased on social media over the past few years,
however, no empirical study to date has studied the brand’s use of memes and consumer
engagement. This research has considerable theoretical implications. First, it contributes to the
emerging domain of consumer engagement on social media, a domain that will only grow
considering the use of social media by brands to reach out to existing or potential consumers.
Second, we also contribute to the existing literature on humor, specifically looking at internet
memes, which have seen exponential growth over the past few years. Third, since we
demonstrate that consumers tend to engage more when brands use memes, we also contribute to
the literature of social media postings by brands. This new understanding of consumer
engagement can be useful to social media managers of brands that are looking to establish their
social media presence as well as those that wish to maintain their social media presence.

Keywords: Memes, Consumer Engagement, Social Media, Content Marketing

ABOUT THE AUTHORS

Sphurti Sewak Sphurti Sewak ([email protected]) is a Ph.D. student in Marketing,


Chapman Graduate School of Business, Florida International University, Miami, FL, 33199. Her
research interests include consumer well-being and brand communications in social and digital
media.

Jaehoon Lee Jaehoon Lee ([email protected]) is Assistant Professor in Marketing,


Chapman Graduate School of Business, Florida International University, Miami, FL, 33199. He
has a Ph.D. from The University of Texas at San Antonio, San Antonio, Texas, and has
published in leading marketing journals like Journal of Consumer Research, Journal of
Consumer Psychology, amongst others.

You might also like