Use of Memes
Use of Memes
Use of Memes
Association of Marketing Theory and Practice Association of Marketing Theory and Practice
Proceedings 2021 Proceedings
2021
Jaehoon Lee
Florida International University, [email protected]
Recommended Citation
Sewak, Sphurti and Lee, Jaehoon, "When You Meme Business – Exploring Use of Memes by Brands on
Social Media and Resultant Engagement" (2021). Association of Marketing Theory and Practice
Proceedings 2021. 6.
https://digitalcommons.georgiasouthern.edu/amtp-proceedings_2021/6
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When You Meme Business – Exploring Use of Memes by Brands on
Social Media and Resultant Engagement
Sphurti Sewak
Florida International University, Miami, USA
Jaehoon Lee
Florida International University, Miami, USA
ABSTRACT
Brands routinely create content on their social media accounts to maintain their
relationships with existing followers as well as gain new followers. This research looks at the
widely known trend of internet memes and how their usage by brands can impact consumer
engagement and the underlying mechanism that leads to this effect. Previous research has
established how the growth of memes has increased on social media over the past few years,
however, no empirical study to date has studied the brand’s use of memes and consumer
engagement. This research has considerable theoretical implications. First, it contributes to the
emerging domain of consumer engagement on social media, a domain that will only grow
considering the use of social media by brands to reach out to existing or potential consumers.
Second, we also contribute to the existing literature on humor, specifically looking at internet
memes, which have seen exponential growth over the past few years. Third, since we
demonstrate that consumers tend to engage more when brands use memes, we also contribute to
the literature of social media postings by brands. This new understanding of consumer
engagement can be useful to social media managers of brands that are looking to establish their
social media presence as well as those that wish to maintain their social media presence.