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    Enhanced LTD - Registration Policy

    Uploaded by

    Khalil Adiloglu
    This document outlines Enhanced Ltd's registration policy and procedures. It states that within 30 days of purchasing a qualification, Enhanced Ltd will register students with the required awarding organization and pay the registration fee. Students have 14 days to request a full refund, and between 15-30 days can request a pro rata refund minus fees. After 30 days no refunds are allowed. The document also provides details on registering students with specific awarding organizations like Focus Awards, ProQual, and TQUK.

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    © All Rights Reserved
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    Enhanced LTD - Registration Policy

    Uploaded by

    Khalil Adiloglu
    21 views3 pages
    This document outlines Enhanced Ltd's registration policy and procedures. It states that within 30 days of purchasing a qualification, Enhanced Ltd will register students with the required awarding organization and pay the registration fee. Students have 14 days to request a full refund, and between 15-30 days can request a pro rata refund minus fees. After 30 days no refunds are allowed. The document also provides details on registering students with specific awarding organizations like Focus Awards, ProQual, and TQUK.

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    Enhanced Ltd - Registration Policy

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    This document outlines Enhanced Ltd's registration policy and procedures. It states that within 30 days of purchasing a qualification, Enhanced Ltd will register students with the required awarding organization and pay the registration fee. Students have 14 days to request a full refund, and between 15-30 days can request a pro rata refund minus fees. After 30 days no refunds are allowed. The document also provides details on registering students with specific awarding organizations like Focus Awards, ProQual, and TQUK.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    21 views3 pages

    Enhanced LTD - Registration Policy

    Uploaded by

    Khalil Adiloglu
    This document outlines Enhanced Ltd's registration policy and procedures. It states that within 30 days of purchasing a qualification, Enhanced Ltd will register students with the required awarding organization and pay the registration fee. Students have 14 days to request a full refund, and between 15-30 days can request a pro rata refund minus fees. After 30 days no refunds are allowed. The document also provides details on registering students with specific awarding organizations like Focus Awards, ProQual, and TQUK.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    Policies & Procedures: To be reviewed 1 st SEPTEMBER 2022

    REGISTRATION POLICY

    Statement of Policy

    30 days from purchase of the qualification(s), Enhanced Ltd will register students with the
    required Awarding Organisation. This will result in Enhanced Ltd paying the registration fee
    to the Awarding Organisation and ensuring the learner has been registered to the correct
    programme. Following this, students will receive an email with documentation stating the
    course that they have been assigned to and their ULN (unique learner number).

    Refunds and Cancellations


    ● All students reserve the right to request a full refund within 14 days of their
    purchase. Enhanced Ltd will process this refund in full back to the original method of
    payment.

    ● Students wishing to claim a refund between day 15 and day 30 of their purchase, will
    be able to claim a ‘Pro rata refund’. This will be calculated by deducting the
    Registration Fee and a £50.00 Admin Fee from the total cost of the course. Enhanced
    Ltd will then refund the remaining balance back to the original method of payment.
    This decision can be overturned on a case-by-case basis by the Operations Director.

    ● After 30 days from purchase of the qualification, students will not be able to claim a
    refund for the purchase of their qualification. The learner will have been registered
    and this cannot be overturned.

    Focus Awards
    30 days from purchase of the qualification(s), Enhanced Ltd will determine if the learner is
    required to be registered with Focus Awards. If so, this will result in Enhanced Ltd paying the
    registration fee to Focus Awards and ensuring the learner has been registered to the correct
    programme.
    Details required:
    Name as stated on Declaration of Own Work
    Date of Birth
    Policies & Procedures: To be reviewed 1 st SEPTEMBER 2022

    Postcode
    Gender
    Anticipated Completion Date dd/mm/yy
    Where to claim and logins:
    https://qualitas.focusawards.org.uk
    See secure password document for details

    ProQual
    30 days from purchase of the qualification(s), Enhanced Ltd will determine if the learner is
    required to be registered with ProQual. If so, this will result in Enhanced Ltd paying the
    registration fee to ProQual and ensuring the learner has been registered to the correct
    programme.
    Details required:
    Title
    Name as stated on Declaration of Own Work
    DOB
    Postcode
    Gender
    Ability Status
    Employment Status
    Qualification
    Phone
    Where to claim and logins:
    https://proqual.quartz-system.com
    See secure password document for details

    TQUK
    30 days from purchase of the qualification(s), Enhanced Ltd will determine if the learner is
    required to be registered with TQUK. If so, this will result in Enhanced Ltd paying the
    registration fee to TQUK and ensuring the learner has been registered to the correct
    programme.
    Policies & Procedures: To be reviewed 1 st SEPTEMBER 2022

    Website: verve.tquk.org/board
    See secure password document for details.

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