TRAVEL INSURANCE CERTIFICATE

POLICY NO: WC- 2110352 ISSUE DATE: 07/04/2023 PLAN: Covid-Bronze (UAE) AGENT: WECARE20 WECARE
DESTINATION FROM TO COUNTRY OF RESIDENCE TELEPHONE NO

United Arab Emirates, 07/04/2023 05/06/2023 Pakistan +971509640059

FULL NAME DATE OF BIRTH PASSPORT NUMBER

ALI ABDULLAH MUHAMMAD

19/01/2012 MY1076371
NAEEM

Contrary to any stipulations stated in the General Conditions,the plan subscribed to,under this Letter of Confirmation, covers exclusively the below mentioned Benefits,
Limitations & Excesses shown in the table hereafter.
The General Conditions form an integral part of this Letter of Confirmation.
For more info/modification regarding your policy, kindly do not hesitate to contact your authorized agent or e-mail us on [email protected]

BENEFITS SUM INSURED EXCESS

Emergency Medical expenses due to COVID-19 Up to $ 5000 25% co-insurance
Quarantine expenses due to COVID-19 Not Covered 0
Emergency Medical Evacuation & Repatriation due to COVID-19 Up to $ 5000 0
Repatriation of Mortal remains Real Cost 0
Emergency Dental Coverage Not Covered 0
Flight Cancelation Not Covered 0
Loss Of baggage Not Covered 0
Delay Of baggage Not Covered 0
Loss Of Passport Not Covered 0
Above sums insured are per person & per period of cover

Important Notes:
-Upon calling the Alarm Center and claim being processed on direct billing procedure, no deductible shall apply for insured up to 70 years old
In all cases,deductible shall apply for Insured above 70 years old.
Deductible shall be maintained for all insured bracket of age if claims are accepted and processed on reimbursement basis.
(Please refer to the General Conditions for all deductiable details)
In case claim is accepted on reimbursement,please refer to the General Conditions.
-This policy is specially designed to cover Covid-19 related expenses only.(Please carefully read the general conditions)

Coverage in the USA, Canada, Japan & Australia for Emergency Medical Expenses and Evacuation & Repatriation due to Covid-19 is limited to US $ 20,000 per benefit.

Confirmation Code

For official use,scan the above code to validate this confirmation letter
Period of coverage will automatically be extended up to 10 days from the expiry date of your visa to provide cover during the 10-day grace period allowed by the local authorities. If your date of entry
into UAE changes from the cover dates shown on your certificate of insurance, your cover dates will be automatically amended to start from the date you entered the UAE (as stamped on your
passport) and run for the same duration as the original policy period. The purchase of a travel insurance policy once a trip has been undertaken is not allowed.

PLEASE KEEP THIS LETTER OF CONFIRMATION WITH YOU AT ALL TIMES in case of emergency or claims of assistance,call us on: +91 95 11 45 89
Claims must be reported within 48 hours from occurrence of the event 78 or +91 87 56 54 23 70 or send e-mail to: [email protected]
and all related original documents must be submitted to the Company by You will be asked to provide the reference of this letter and/or show this
the beneficiary within four (4) months maximum. document. This purchase is non-refundable.Please refer to your receipt
 TRAVEL INSURANCE CERTIFICATE
POLICY NO: WC- 2110369 ISSUE DATE: 07/04/2023 PLAN: Covid-Bronze (UAE) AGENT: WECARE20 WECARE
DESTINATION FROM TO COUNTRY OF RESIDENCE TELEPHONE NO

United Arab Emirates, 07/04/2023 05/06/2023 Pakistan +971509640059

FULL NAME DATE OF BIRTH PASSPORT NUMBER

MUHAMMAD AZMAT
HUSSAIN MUHAMMAD 25/11/2018 MD6916931
NAEEM

Contrary to any stipulations stated in the General Conditions,the plan subscribed to,under this Letter of Confirmation, covers exclusively the below mentioned Benefits,
Limitations & Excesses shown in the table hereafter.
The General Conditions form an integral part of this Letter of Confirmation.
For more info/modification regarding your policy, kindly do not hesitate to contact your authorized agent or e-mail us on [email protected]

BENEFITS SUM INSURED EXCESS

Emergency Medical expenses due to COVID-19 Up to $ 5000 25% co-insurance
Quarantine expenses due to COVID-19 Not Covered 0
Emergency Medical Evacuation & Repatriation due to COVID-19 Up to $ 5000 0
Repatriation of Mortal remains Real Cost 0
Emergency Dental Coverage Not Covered 0
Flight Cancelation Not Covered 0
Loss Of baggage Not Covered 0
Delay Of baggage Not Covered 0
Loss Of Passport Not Covered 0
Above sums insured are per person & per period of cover

Important Notes:
-Upon calling the Alarm Center and claim being processed on direct billing procedure, no deductible shall apply for insured up to 70 years old
In all cases,deductible shall apply for Insured above 70 years old.
Deductible shall be maintained for all insured bracket of age if claims are accepted and processed on reimbursement basis.
(Please refer to the General Conditions for all deductiable details)
In case claim is accepted on reimbursement,please refer to the General Conditions.
-This policy is specially designed to cover Covid-19 related expenses only.(Please carefully read the general conditions)

Coverage in the USA, Canada, Japan & Australia for Emergency Medical Expenses and Evacuation & Repatriation due to Covid-19 is limited to US $ 20,000 per benefit.

Confirmation Code

For official use,scan the above code to validate this confirmation letter
Period of coverage will automatically be extended up to 10 days from the expiry date of your visa to provide cover during the 10-day grace period allowed by the local authorities. If your date of entry
into UAE changes from the cover dates shown on your certificate of insurance, your cover dates will be automatically amended to start from the date you entered the UAE (as stamped on your
passport) and run for the same duration as the original policy period. The purchase of a travel insurance policy once a trip has been undertaken is not allowed.

PLEASE KEEP THIS LETTER OF CONFIRMATION WITH YOU AT ALL TIMES in case of emergency or claims of assistance,call us on: +91 95 11 45 89
Claims must be reported within 48 hours from occurrence of the event 78 or +91 87 56 54 23 70 or send e-mail to: [email protected]
and all related original documents must be submitted to the Company by You will be asked to provide the reference of this letter and/or show this
the beneficiary within four (4) months maximum. document. This purchase is non-refundable.Please refer to your receipt
 TRAVEL INSURANCE CERTIFICATE
POLICY NO: WC- 2110373 ISSUE DATE: 07/04/2023 PLAN: Covid-Bronze (UAE) AGENT: WECARE20 WECARE
DESTINATION FROM TO COUNTRY OF RESIDENCE TELEPHONE NO

United Arab Emirates, 07/04/2023 05/06/2023 Pakistan +971509640059

FULL NAME DATE OF BIRTH PASSPORT NUMBER

ASIMA RANI MUHAMMAD

01/01/1991 BZ9790761
NAEEM

Contrary to any stipulations stated in the General Conditions,the plan subscribed to,under this Letter of Confirmation, covers exclusively the below mentioned Benefits,
Limitations & Excesses shown in the table hereafter.
The General Conditions form an integral part of this Letter of Confirmation.
For more info/modification regarding your policy, kindly do not hesitate to contact your authorized agent or e-mail us on [email protected]

BENEFITS SUM INSURED EXCESS

Emergency Medical expenses due to COVID-19 Up to $ 5000 25% co-insurance
Quarantine expenses due to COVID-19 Not Covered 0
Emergency Medical Evacuation & Repatriation due to COVID-19 Up to $ 5000 0
Repatriation of Mortal remains Real Cost 0
Emergency Dental Coverage Not Covered 0
Flight Cancelation Not Covered 0
Loss Of baggage Not Covered 0
Delay Of baggage Not Covered 0
Loss Of Passport Not Covered 0
Above sums insured are per person & per period of cover

Important Notes:
-Upon calling the Alarm Center and claim being processed on direct billing procedure, no deductible shall apply for insured up to 70 years old
In all cases,deductible shall apply for Insured above 70 years old.
Deductible shall be maintained for all insured bracket of age if claims are accepted and processed on reimbursement basis.
(Please refer to the General Conditions for all deductiable details)
In case claim is accepted on reimbursement,please refer to the General Conditions.
-This policy is specially designed to cover Covid-19 related expenses only.(Please carefully read the general conditions)

Coverage in the USA, Canada, Japan & Australia for Emergency Medical Expenses and Evacuation & Repatriation due to Covid-19 is limited to US $ 20,000 per benefit.

Confirmation Code

For official use,scan the above code to validate this confirmation letter
Period of coverage will automatically be extended up to 10 days from the expiry date of your visa to provide cover during the 10-day grace period allowed by the local authorities. If your date of entry
into UAE changes from the cover dates shown on your certificate of insurance, your cover dates will be automatically amended to start from the date you entered the UAE (as stamped on your
passport) and run for the same duration as the original policy period. The purchase of a travel insurance policy once a trip has been undertaken is not allowed.

PLEASE KEEP THIS LETTER OF CONFIRMATION WITH YOU AT ALL TIMES in case of emergency or claims of assistance,call us on: +91 95 11 45 89
Claims must be reported within 48 hours from occurrence of the event 78 or +91 87 56 54 23 70 or send e-mail to: [email protected]
and all related original documents must be submitted to the Company by You will be asked to provide the reference of this letter and/or show this
the beneficiary within four (4) months maximum. document. This purchase is non-refundable.Please refer to your receipt
 PASSENGER ITINERARY RECEIPT
PAKISTAN AIRLINES
web : http://www.piac.com.pk/
PASSENGER NAME : HUSSAIN/MUHAMMAD AZMAT Child
BOOKING REF. : 8KFG7S
TICKET NUMBER : 214 2421539073
ISSUED BY : PK BNP QQ ISO: PK 07APR2023 27461405 RUSTAM
TOUR CODE :
FCMI : C
FCPI : 0

CPN CR FLT CLS D.DATE D.TIME A.TIME FROM / TO

1 PK 185 V 17.04.2023 01:15 03:45 Lahore-Alama Iqbal / Sharjah
ST FARE.BASIS BAG C.ST SEAT NO D.TERM A.TERM NVB NVA
OK VLOWPKCH 30KG O 17/04/2023 17/04/2023

PAKISTAN AIRLINES :
TAX OFFICE / TAX NO : /
Flight Notes

Pakistan International Airlines

IMPORTANT INFORMATION FOR TRAVELLERS. PLEASE READ

A) Free Baggage Allowance:(Entitlement as per above booking)

- 30 KG and below = 1 Piece, Above 30 KG = 2 Pieces
- For more information about Free Baggage allowance please visit https://www.piac.com.pk/booking-conditions
B) Hand Carry:
Economy Class: 7 KG Max. (38L, 22W & 55H) 115 CM on Domestic & International.
Executive Economy Class: 12 KG Max. 01 piece of 7 KG (38L, 22W & 55H) 115 CM and one small Brief Case of 5 KG on
Domestic & International.
C) Contract of Carriage: In addition, this ticket is governed by the applicable law and the conditions of carriage of
PIACL: https://www.piac.com.pk/conditions-of-carriage.
D) ATTENTION:
i) PIA advises its esteemed passengers not to keep any valuable items like jewellery, cash, mobile phone, I-Pad, camera, etc.
in checked baggage at the time of check-in. You may place your valuables in hand carry.
ii) In case, you like to book your hand carry, please ensure that valuables are removed.
E) Deadlines for checking in Passengers and Baggage
a) Domestic flights will be closed for check-in 45 minutes before schedule time of departure.
b) International flights will be closed for check-in 1hr 15 minutes before schedule time of departure.
For further details, please visit https://www.piac.com.pk/
The purpose of check-in deadline is to ensure that flights depart on time. Please make sure you are already checked-in before
these applicable deadlines.
F) Please note that the boarding gates close 15 minutes before departure.
G) All valuable guests are requested to provide their mobile contact details to avoid any inconvenience and advance
information in case of schedule change.

Contact Us: +92 21 111-786-786 or visit: https://www.piac.com.pk/ contact-us

AIR PASSENGER RIGHTS

In order to compensate its passengers in the event of denied boarding, flight cancellations/delays, PIA is implementing following Air Passenger Rights with immediate effect.
INTERNATIONAL FLIGHTS
A. LONG FLIGHT DELAYS
1. In case of flight delay of more than 2 to 4 hours (in proportion to flight distance), the airline shall serve refreshments / meals to passengers (according to time of day) and offer
communication facilities & hotel accommodation for the night when necessary (e.g. transit passengers / outstation passengers who do not have own accommodation). [ Article D 12.2.5
& D14 of ANO-001-ATCP-2.0]
2. When the delay is more than 5 hours and the passenger decides to discontinue his journey with the airline, the airline shall offer full refund of the unutilized ticket. [Article D 13.4 &
D14 of ANO-001-ATCP-2.0]
3. The airline liability for damage caused by delay in international carriage by air of passenger is limited to 4,150 Special Drawing Rights (SDR). Nevertheless, the airline shall not be
liable for damage if it proves that it took all measures that could reasonably be required to avoid the damage or that it was impossible for it to take such measures. Article 19 & 22 (1) of
The Montreal Convention, 1999 Rule 19 & 22 (1) of The Fourth Schedule of Carriage by Air Act, 2012]
B. FLIGHT CANCELLATION
1. Whenever a passenger's flight is cancelled, the operating airline shall give the passenger a choice of either alternative transport to his final destination / re-routing or full refund of
unutilized ticket. [Article D13 of ANO-001-ATCP-2.0]
2. The airline shall offer hotel accommodation for the night when necessary (e.g. transit passengers /outstation passengers who do not have own accommodation). [Article D 13 of
ANO-001-ATCP-2.0]
3. The airline may also have to compensate the passenger at the same level as for denied boarding, unless it gives him sufficient advance notice (at least 12 hours prior to flight time).
Nevertheless, the airline shall not be liable if it proves that it took all measures that could reasonably be required to avoid the cancellation or that it was impossible for it to take such
measures. [Article D 13 of ANO-001-ATCP-2.0]
C. DENIED BOARDING
1. If a passenger reports at the check-in counter before the check-in deadline and fulfills all the requirements but is denied boarding (due to overbooking), the airline shall give the
passenger a choice of either alternative transport to his final destination / re-routing or full refund of unutilized ticket. [Article D12.3 of ANO-001-ATCP-2.0]
2. In addition to above, if the passenger is not a volunteer, the airline shall pay compensation to passenger equivalent to 50% of the face value of ticket excluding taxes. The
compensation may be halved if the passenger is not delayed for more than 04 hours with alternative transport arrangement. [Able D12.3 of ANO-001-ATCP-2.0]
3. The airline shall offer hotel accommodation for the night when necessary (e.g. transit passengers / outstation passengers who do not have own accommodation). [Article D12.3 of
ANO-001-ATCP-2.0]
D. BAGGAGE LOSS / DAMAGE / DELAY
1. The airline liability for loss /damage / delay in international carriage of baggage will be determined in line with Montreal Convention and Warsaw Convention based on merits of each
case. [Article 19 & 22 (2) of The Montreal Convention, 1999 / Rule 19 & 22 (2) of The Fourth Schedule of Carriage by Air Act, 2012]
2. A Property Irregularity Report (PIR) is to be lodged by each passenger to the airline for the missing / delayed / damaged baggage, immediately on arrival (before exiting terminal
building), along with provision of copy of baggage tag number as evidence / inspection of damaged bag or its contents by airline.
3. Submission of receipts of claimed baggage contents (which are allowed in checked baggage by airline) would strengthen the lost baggage compensation claim of the passenger.
E. DEATH OR INJURY OF PASSENGERS
 PASSENGER ITINERARY RECEIPT
PAKISTAN AIRLINES
web : http://www.piac.com.pk/
PASSENGER NAME : ABDULLAH/ALI Child
BOOKING REF. : 8KFG7S
TICKET NUMBER : 214 2421539072
ISSUED BY : PK BNP QQ ISO: PK 07APR2023 27461405 RUSTAM
TOUR CODE :
FCMI : C
FCPI : 0

CPN CR FLT CLS D.DATE D.TIME A.TIME FROM / TO

1 PK 185 V 17.04.2023 01:15 03:45 Lahore-Alama Iqbal / Sharjah
ST FARE.BASIS BAG C.ST SEAT NO D.TERM A.TERM NVB NVA
OK VLOWPKCH 30KG O 17/04/2023 17/04/2023

PAKISTAN AIRLINES :
TAX OFFICE / TAX NO : /
Flight Notes

Pakistan International Airlines

IMPORTANT INFORMATION FOR TRAVELLERS. PLEASE READ

A) Free Baggage Allowance:(Entitlement as per above booking)

- 30 KG and below = 1 Piece, Above 30 KG = 2 Pieces
- For more information about Free Baggage allowance please visit https://www.piac.com.pk/booking-conditions
B) Hand Carry:
Economy Class: 7 KG Max. (38L, 22W & 55H) 115 CM on Domestic & International.
Executive Economy Class: 12 KG Max. 01 piece of 7 KG (38L, 22W & 55H) 115 CM and one small Brief Case of 5 KG on
Domestic & International.
C) Contract of Carriage: In addition, this ticket is governed by the applicable law and the conditions of carriage of
PIACL: https://www.piac.com.pk/conditions-of-carriage.
D) ATTENTION:
i) PIA advises its esteemed passengers not to keep any valuable items like jewellery, cash, mobile phone, I-Pad, camera, etc.
in checked baggage at the time of check-in. You may place your valuables in hand carry.
ii) In case, you like to book your hand carry, please ensure that valuables are removed.
E) Deadlines for checking in Passengers and Baggage
a) Domestic flights will be closed for check-in 45 minutes before schedule time of departure.
b) International flights will be closed for check-in 1hr 15 minutes before schedule time of departure.
For further details, please visit https://www.piac.com.pk/
The purpose of check-in deadline is to ensure that flights depart on time. Please make sure you are already checked-in before
these applicable deadlines.
F) Please note that the boarding gates close 15 minutes before departure.
G) All valuable guests are requested to provide their mobile contact details to avoid any inconvenience and advance
information in case of schedule change.

Contact Us: +92 21 111-786-786 or visit: https://www.piac.com.pk/ contact-us

AIR PASSENGER RIGHTS

In order to compensate its passengers in the event of denied boarding, flight cancellations/delays, PIA is implementing following Air Passenger Rights with immediate effect.
INTERNATIONAL FLIGHTS
A. LONG FLIGHT DELAYS
1. In case of flight delay of more than 2 to 4 hours (in proportion to flight distance), the airline shall serve refreshments / meals to passengers (according to time of day) and offer
communication facilities & hotel accommodation for the night when necessary (e.g. transit passengers / outstation passengers who do not have own accommodation). [ Article D 12.2.5
& D14 of ANO-001-ATCP-2.0]
2. When the delay is more than 5 hours and the passenger decides to discontinue his journey with the airline, the airline shall offer full refund of the unutilized ticket. [Article D 13.4 &
D14 of ANO-001-ATCP-2.0]
3. The airline liability for damage caused by delay in international carriage by air of passenger is limited to 4,150 Special Drawing Rights (SDR). Nevertheless, the airline shall not be
liable for damage if it proves that it took all measures that could reasonably be required to avoid the damage or that it was impossible for it to take such measures. Article 19 & 22 (1) of
The Montreal Convention, 1999 Rule 19 & 22 (1) of The Fourth Schedule of Carriage by Air Act, 2012]
B. FLIGHT CANCELLATION
1. Whenever a passenger's flight is cancelled, the operating airline shall give the passenger a choice of either alternative transport to his final destination / re-routing or full refund of
unutilized ticket. [Article D13 of ANO-001-ATCP-2.0]
2. The airline shall offer hotel accommodation for the night when necessary (e.g. transit passengers /outstation passengers who do not have own accommodation). [Article D 13 of
ANO-001-ATCP-2.0]
3. The airline may also have to compensate the passenger at the same level as for denied boarding, unless it gives him sufficient advance notice (at least 12 hours prior to flight time).
Nevertheless, the airline shall not be liable if it proves that it took all measures that could reasonably be required to avoid the cancellation or that it was impossible for it to take such
measures. [Article D 13 of ANO-001-ATCP-2.0]
C. DENIED BOARDING
1. If a passenger reports at the check-in counter before the check-in deadline and fulfills all the requirements but is denied boarding (due to overbooking), the airline shall give the
passenger a choice of either alternative transport to his final destination / re-routing or full refund of unutilized ticket. [Article D12.3 of ANO-001-ATCP-2.0]
2. In addition to above, if the passenger is not a volunteer, the airline shall pay compensation to passenger equivalent to 50% of the face value of ticket excluding taxes. The
compensation may be halved if the passenger is not delayed for more than 04 hours with alternative transport arrangement. [Able D12.3 of ANO-001-ATCP-2.0]
3. The airline shall offer hotel accommodation for the night when necessary (e.g. transit passengers / outstation passengers who do not have own accommodation). [Article D12.3 of
ANO-001-ATCP-2.0]
D. BAGGAGE LOSS / DAMAGE / DELAY
1. The airline liability for loss /damage / delay in international carriage of baggage will be determined in line with Montreal Convention and Warsaw Convention based on merits of each
case. [Article 19 & 22 (2) of The Montreal Convention, 1999 / Rule 19 & 22 (2) of The Fourth Schedule of Carriage by Air Act, 2012]
2. A Property Irregularity Report (PIR) is to be lodged by each passenger to the airline for the missing / delayed / damaged baggage, immediately on arrival (before exiting terminal
building), along with provision of copy of baggage tag number as evidence / inspection of damaged bag or its contents by airline.
3. Submission of receipts of claimed baggage contents (which are allowed in checked baggage by airline) would strengthen the lost baggage compensation claim of the passenger.
E. DEATH OR INJURY OF PASSENGERS
 PASSENGER ITINERARY RECEIPT
PAKISTAN AIRLINES
web : http://www.piac.com.pk/
PASSENGER NAME : RANI/ASIMA MRS
BOOKING REF. : 8KFG7S
TICKET NUMBER : 214 2421539071
ISSUED BY : PK BNP QQ ISO: PK 07APR2023 27461405 RUSTAM
TOUR CODE :
FCMI : C
FCPI : 0

CPN CR FLT CLS D.DATE D.TIME A.TIME FROM / TO

1 PK 185 V 17.04.2023 01:15 03:45 Lahore-Alama Iqbal / Sharjah
ST FARE.BASIS BAG C.ST SEAT NO D.TERM A.TERM NVB NVA
OK VLOWPK 30KG O 17/04/2023 17/04/2023

PAKISTAN AIRLINES :
TAX OFFICE / TAX NO : /
Flight Notes

Pakistan International Airlines

IMPORTANT INFORMATION FOR TRAVELLERS. PLEASE READ

A) Free Baggage Allowance:(Entitlement as per above booking)

- 30 KG and below = 1 Piece, Above 30 KG = 2 Pieces
- For more information about Free Baggage allowance please visit https://www.piac.com.pk/booking-conditions
B) Hand Carry:
Economy Class: 7 KG Max. (38L, 22W & 55H) 115 CM on Domestic & International.
Executive Economy Class: 12 KG Max. 01 piece of 7 KG (38L, 22W & 55H) 115 CM and one small Brief Case of 5 KG on
Domestic & International.
C) Contract of Carriage: In addition, this ticket is governed by the applicable law and the conditions of carriage of
PIACL: https://www.piac.com.pk/conditions-of-carriage.
D) ATTENTION:
i) PIA advises its esteemed passengers not to keep any valuable items like jewellery, cash, mobile phone, I-Pad, camera, etc.
in checked baggage at the time of check-in. You may place your valuables in hand carry.
ii) In case, you like to book your hand carry, please ensure that valuables are removed.
E) Deadlines for checking in Passengers and Baggage
a) Domestic flights will be closed for check-in 45 minutes before schedule time of departure.
b) International flights will be closed for check-in 1hr 15 minutes before schedule time of departure.
For further details, please visit https://www.piac.com.pk/
The purpose of check-in deadline is to ensure that flights depart on time. Please make sure you are already checked-in before
these applicable deadlines.
F) Please note that the boarding gates close 15 minutes before departure.
G) All valuable guests are requested to provide their mobile contact details to avoid any inconvenience and advance
information in case of schedule change.

Contact Us: +92 21 111-786-786 or visit: https://www.piac.com.pk/ contact-us

AIR PASSENGER RIGHTS

In order to compensate its passengers in the event of denied boarding, flight cancellations/delays, PIA is implementing following Air Passenger Rights with immediate effect.
INTERNATIONAL FLIGHTS
A. LONG FLIGHT DELAYS
1. In case of flight delay of more than 2 to 4 hours (in proportion to flight distance), the airline shall serve refreshments / meals to passengers (according to time of day) and offer
communication facilities & hotel accommodation for the night when necessary (e.g. transit passengers / outstation passengers who do not have own accommodation). [ Article D 12.2.5
& D14 of ANO-001-ATCP-2.0]
2. When the delay is more than 5 hours and the passenger decides to discontinue his journey with the airline, the airline shall offer full refund of the unutilized ticket. [Article D 13.4 &
D14 of ANO-001-ATCP-2.0]
3. The airline liability for damage caused by delay in international carriage by air of passenger is limited to 4,150 Special Drawing Rights (SDR). Nevertheless, the airline shall not be
liable for damage if it proves that it took all measures that could reasonably be required to avoid the damage or that it was impossible for it to take such measures. Article 19 & 22 (1) of
The Montreal Convention, 1999 Rule 19 & 22 (1) of The Fourth Schedule of Carriage by Air Act, 2012]
B. FLIGHT CANCELLATION
1. Whenever a passenger's flight is cancelled, the operating airline shall give the passenger a choice of either alternative transport to his final destination / re-routing or full refund of
unutilized ticket. [Article D13 of ANO-001-ATCP-2.0]
2. The airline shall offer hotel accommodation for the night when necessary (e.g. transit passengers /outstation passengers who do not have own accommodation). [Article D 13 of
ANO-001-ATCP-2.0]
3. The airline may also have to compensate the passenger at the same level as for denied boarding, unless it gives him sufficient advance notice (at least 12 hours prior to flight time).
Nevertheless, the airline shall not be liable if it proves that it took all measures that could reasonably be required to avoid the cancellation or that it was impossible for it to take such
measures. [Article D 13 of ANO-001-ATCP-2.0]
C. DENIED BOARDING
1. If a passenger reports at the check-in counter before the check-in deadline and fulfills all the requirements but is denied boarding (due to overbooking), the airline shall give the
passenger a choice of either alternative transport to his final destination / re-routing or full refund of unutilized ticket. [Article D12.3 of ANO-001-ATCP-2.0]
2. In addition to above, if the passenger is not a volunteer, the airline shall pay compensation to passenger equivalent to 50% of the face value of ticket excluding taxes. The
compensation may be halved if the passenger is not delayed for more than 04 hours with alternative transport arrangement. [Able D12.3 of ANO-001-ATCP-2.0]
3. The airline shall offer hotel accommodation for the night when necessary (e.g. transit passengers / outstation passengers who do not have own accommodation). [Article D12.3 of
ANO-001-ATCP-2.0]
D. BAGGAGE LOSS / DAMAGE / DELAY
1. The airline liability for loss /damage / delay in international carriage of baggage will be determined in line with Montreal Convention and Warsaw Convention based on merits of each
case. [Article 19 & 22 (2) of The Montreal Convention, 1999 / Rule 19 & 22 (2) of The Fourth Schedule of Carriage by Air Act, 2012]
2. A Property Irregularity Report (PIR) is to be lodged by each passenger to the airline for the missing / delayed / damaged baggage, immediately on arrival (before exiting terminal
building), along with provision of copy of baggage tag number as evidence / inspection of damaged bag or its contents by airline.
3. Submission of receipts of claimed baggage contents (which are allowed in checked baggage by airline) would strengthen the lost baggage compensation claim of the passenger.
E. DEATH OR INJURY OF PASSENGERS
 MAXIMUM STAY 60 DAYS

eVisa - ‫إذن دخول الكتروني‬

22320149483592/1

* 0 7 0 2 0 1 1 1 4 2 3 0 0 5 4 3 3 4 8 *

‫ يوم‬60 - ‫ سفرة‬- ‫سياحة‬

Tourism - Single - 60 Days

ENTRY PERMIT NO: 201/2023/11400543348 :‫إذن دخول رقم‬

Date & Place Of Issue: 04-04-2023     Dubai ‫ دبي‬    2023-04-04 :‫تاريخ ومحل االصدار‬
Valid Until: 02-06-2023 2023-06-02 :‫تاريخ صالحية الدخول‬
U.I.D. No: 233923282 :‫الرقم الموحد‬
Allowed to enter U.A.E to: :‫أجيز بدخول دولة االمارات العربية المتحدة الى‬
Full Name: Mrs. ASIMA RANI MUHAMMAD NAEEM ‫ﻋﺎﺻﻤﻪ ﺭﺍﻧﻰ ﻣﺤﻤﺪ ﻧﻌﻴﻢ‬ :‫االسم الكامل‬
Nationality: PAKISTAN ‫ﺑﺎﻛﺴﺘﺎﻥ‬ :‫الجنسية‬
Place of Birth: FAISALABAD PAK ‫ ﻓﻴﺼﻞ ﺁﺑﺎﺩ ﺑﺎﻙ‬:‫مکان الميالد‬
Date of Birth: 01/01/1991 1991/01/01 :‫تاريخ الميالد‬
Passport No: Normal / BZ9790761 BZ9790761 / ‫ﻋﺎﺩﻱ‬ :‫رقم الجواز‬
Profession: HOUSE WIFE ‫ﺭﺑﻪ ﺑﻴﺖ‬ :‫المهنة‬
Category: «GroupNameEn» »GroupNameAr« :‫الفئة‬
Sponsor         ‫الكفيـــــــــــل‬
Name: AL HADAF TRAVEL L.L.C ‫الهدف للسفر ذ م م‬ :‫االسم‬
Address: Tel:971-503978346 :‫العنوان‬

Note: ENJOY YOUR VISIT & LEAVE BEFORE YOUR VISA ‫تمتع بزيارتك وغادر قبل إنتهائها ليتم الترحيب بك مرة أخرى‬ :‫تنبيه‬
   
EXPIRES SO WE CAN WELCOME YOU AGAIN
 MAXIMUM STAY 60 DAYS

eVisa - ‫إذن دخول الكتروني‬

22320149483607/1

* 0 7 0 2 0 1 1 1 4 2 3 0 0 5 4 3 9 7 2 *

‫ يوم‬60 - ‫ سفرة‬- ‫سياحة‬

Tourism - Single - 60 Days

ENTRY PERMIT NO: 201/2023/11400543972 :‫إذن دخول رقم‬

Date & Place Of Issue: 04-04-2023     Dubai ‫ دبي‬    2023-04-04 :‫تاريخ ومحل االصدار‬
Valid Until: 02-06-2023 2023-06-02 :‫تاريخ صالحية الدخول‬
U.I.D. No: 233923310 :‫الرقم الموحد‬
Allowed to enter U.A.E to: :‫أجيز بدخول دولة االمارات العربية المتحدة الى‬
Full Name: Mr. ALI ABDULLAH MUHAMMAD NAEEM ‫ﻋﻠﻰ ﻋﺒﺪﻪﻠﻟﺍ ﻣﺤﻤﺪ ﻧﻌﻴﻢ‬ :‫االسم الكامل‬
Nationality: PAKISTAN ‫ﺑﺎﻛﺴﺘﺎﻥ‬ :‫الجنسية‬
Place of Birth: FAISALABAD PAK ‫ ﻓﻴﺼﻞ ﺁﺑﺎﺩ ﺑﺎﻙ‬:‫مکان الميالد‬
Date of Birth: 19/01/2012 2012/01/19 :‫تاريخ الميالد‬
Passport No: Normal / MY1076371 MY1076371 / ‫ﻋﺎﺩﻱ‬ :‫رقم الجواز‬
Profession: NONE ‫ﺑﺪﻭﻥ‬ :‫المهنة‬
Category: «GroupNameEn» »GroupNameAr« :‫الفئة‬
Sponsor         ‫الكفيـــــــــــل‬
Name: AL HADAF TRAVEL L.L.C ‫الهدف للسفر ذ م م‬ :‫االسم‬
Address: Tel:971-503978346 :‫العنوان‬

Note: ENJOY YOUR VISIT & LEAVE BEFORE YOUR VISA ‫تمتع بزيارتك وغادر قبل إنتهائها ليتم الترحيب بك مرة أخرى‬ :‫تنبيه‬
   
EXPIRES SO WE CAN WELCOME YOU AGAIN
 MAXIMUM STAY 60 DAYS

eVisa - ‫إذن دخول الكتروني‬

22320149483609/1

* 0 7 0 2 0 1 1 1 4 2 3 0 0 5 4 3 9 7 1 *

‫ يوم‬60 - ‫ سفرة‬- ‫سياحة‬

Tourism - Single - 60 Days

ENTRY PERMIT NO: 201/2023/11400543971 :‫إذن دخول رقم‬

Date & Place Of Issue: 04-04-2023     Dubai ‫ دبي‬    2023-04-04 :‫تاريخ ومحل االصدار‬
Valid Until: 02-06-2023 2023-06-02 :‫تاريخ صالحية الدخول‬
U.I.D. No: 233923267 :‫الرقم الموحد‬
Allowed to enter U.A.E to: :‫أجيز بدخول دولة االمارات العربية المتحدة الى‬
Mr. MUHAMMAD AZMAT HUSSAIN
Full Name: ‫ﻣﺤﻤﺪ ﻋﻈﻤﺖ ﺣﺴﻴﻦ ﻣﺤﻤﺪ ﻧﻌﻴﻢ‬ :‫االسم الكامل‬
MUHAMMAD NAEEM
Nationality: PAKISTAN ‫ﺑﺎﻛﺴﺘﺎﻥ‬ :‫الجنسية‬
Place of Birth: FAISALABAD PAK ‫ﻓﻴﺼﻞ ﺁﺑﺎﺩ ﺑﺎﻙ‬ :‫مکان الميالد‬
Date of Birth: 25/11/2018 2018/11/25 :‫تاريخ الميالد‬
Passport No: Normal / MD6916931 MD6916931 / ‫ﻋﺎﺩﻱ‬ :‫رقم الجواز‬
Profession: NONE ‫ﺑﺪﻭﻥ‬ :‫المهنة‬
Category: «GroupNameEn» »GroupNameAr« :‫الفئة‬
Sponsor         ‫الكفيـــــــــــل‬
Name: AL HADAF TRAVEL L.L.C ‫الهدف للسفر ذ م م‬ :‫االسم‬
Address: Tel:971-503978346 :‫العنوان‬

Note: ENJOY YOUR VISIT & LEAVE BEFORE YOUR VISA ‫تمتع بزيارتك وغادر قبل إنتهائها ليتم الترحيب بك مرة أخرى‬ :‫تنبيه‬
   
EXPIRES SO WE CAN WELCOME YOU AGAIN