Service Manual: Services
Service Manual: Services
Service Manual: Services
► Manufacturer
Agfa NV
Published by
Agfa-Gevaert HealthCare GmbH
Tegernseer Landstraße 161
D - 81539 München
Germany
Copyright 2021 Agfa NV
All rights reserved.
Technical modifications reserved.
Agfa and the Agfa rhombus are trademarks of Agfa-Gevaert N.V., Belgium, or its
affiliates.
All other trademarks mentioned in this document are held by Agfa NV or the respective
owners and are used in an editorial fashion with no intention of infringement.
Nothing contained in this legal notice nor in any text in this document shall be
construed as granting by implication, estoppel or otherwise, any license or right to use
any of the trademarks, service marks, trade names or logos appearing in this document
without the express prior written consent of their respective owner.
WARNING:
Improper operation or service activities may cause damage or injuries.
(1) Read the "Generic Safety Directions" prior to attempting any operation, repair or
maintenance task on the equipment. Refer to Document ID 11849633.
(2) Strictly observe all safety directions within the "Generic Safety Directions" and on
the product.
IMPORTANT:
The installation and service of the product(s) described herein is to be performed
by qualified personnel who are employed by Agfa NV or one of its affiliates
or who are otherwise authorized by Agfa NV or one of its affiliates to provide such
services.
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LIST OF CONTENTS
1.7 Main components of the Cassette with Image Plate (PIP or NIP) .......................................... 21
2 SAFETY DIRECTIONS...........................................................................................................43
2.1 General Safety Notes for all Service Activities ....................................................................... 43
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2.5.2 Safety Notes when working at PMT with Light Collector ........................................................ 46
2.5.3 Safety Notes when working at the Slow Scan Drum .............................................................. 47
2.6 Labels...................................................................................................................................... 48
3 PRE-INSTALLATION..............................................................................................................49
3.1 Scope of delivery .................................................................................................................... 49
4.3 Performing the installation steps as described in Quick Installation Guide ............................ 60
4.4.2 If required: Configuring Digitizer and NX for the local network ............................................... 69
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4.7 Appendix: Installation of the Digitizer without using the CR 10-X / CR 12-X / CR 15-X
Configuration Wizard .............................................................................................................. 76
5 CALIBRATION ......................................................................................................................103
5.1 Shading calibration ...............................................................................................................103
7.2 No Error Code - Status LED is off or slow red blinking .........................................................111
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7.8 Appendix: Using the Limit Pattern to judge image artifacts ..................................................122
7.8.1 Preparation............................................................................................................................122
8 REPAIR ................................................................................................................................123
8.1 Required tools .......................................................................................................................123
9 MAINTENANCE....................................................................................................................153
9.1 Diagnostics............................................................................................................................156
9.2.3 Checking the condition of the Cassette Unit / Cassette Unit Multiformat .............................158
9.2.6 Subtypes 300 and 310: Removing the IP Drawer Module and checking condition ..............160
9.2.7 Subtypes 100, 110, 200 and 210: Removing the IP Drawer Module
and checking condition .........................................................................................................162
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9.2.11 Using the cleaning brush to clean the Light Collector and mirror .........................................168
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This document contains all information that service engineers need for installation
as well as for corrective and preventive maintenance of the CR 10-X / CR Reader /
CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader.
It does not contain:
Specific service information for other target readers, e.g. Clinical Application
Specialists or Service Managers
Service Bulletins
Revision 10:
Updated ABC Codes and overview of Serial numbers in chapter 1.3, Digitizer subtypes
overview.
# Document Reference
1 List of Service Documents Document ID 42863712
2 Generic Safety Directions Document ID 11849633
3 User Manuals Refer to the Agfa Medimg Library
4 Additional documents are referenced in the corresponding chapters.
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1 Product description
The intended use statement of the components “Digitizer”, “Workstation” and “Image
Plate” is listed in the respective User Manual.
o 18 x 24 cm
o 15 x 30 cm Figure 1
NX Workstation as of software
version 2.0.8700 / 3.0.8700
(subtypes 100 and 110) or 2.0.8800 /
3.0.8800 (subtypes 200, 210, 300,
310).
* Subtypes 100, 110, 200 and 210 format 35 x 43 cm and 24 x 30 cm only. For details see chapter 1.3.
NOT OK
NOT OK
515100af.cdr
Figure 2
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NOTE:
The Digitizer can also be connected to other workstations.
Prerequisite: The workstation needs to support the Agfa proprietary DICOM protocol for
image acquisition. Example for such a workstation: Agfa SE 2.0 Standalone.
Hospital Network
515100ad.cdr
Figure 3
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1.4 Applications
DICOM
“Manual” Data Transfer
PACS
Cassette Softcopy
NX Workstation
Digitizer
Figure 4
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NOTE:
For more information on NX functionalities refer to the NX workstation service manual.
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PMT with
Light Collector
Optic Module
Image Plate
Cassette
Figure 5
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1.7 Main components of the Cassette with Image Plate (PIP or NIP)
C
Shutter opened
E
Cassette Tube Side (black)
D Cassette Key
Figure 6
* for subtypes 100, 110, 200 and 210: 35 x 43 cm only.
** for subtypes 300, 310 as of SN: see chapter 1.3.
C The cassette lock is either opened manually via cassette key (part of cassette
delivery) or by the Cassette Unit when inserting the cassette.
D Backscatter protection is given by the IP carrier (sheet metal). This replaces the
lead layer used in other Agfa CR cassettes.
E Each image plate carrier has a fluorescent label attached. Functions of the
label:
Indicate begin of scan (BOS) and begin of line (BOL) for scanning. This is done
via the fluorescent surface. The barcode keeps image plate specific parameters
which influence scanning. On the barcode label the expiration date of the image
plate is written in human readable letters.
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For more design specifications and the correct handling of PIP/NIP image plates refer
to the respective Plates & Cassettes User Manual, document numbers 2322 and 2492,
available from the Agfa Medimg Library.
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3 Enter patient and examination data 4 Wait until the image is scanned.
and click on the ID button: Scanning starts
green or yellow*
flashing
during
scan
Approx. 2 min.
515102az.cdr
Figure 9
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USB Interface
Erasure Button
Network Interface
24 V Power Input
Workstation
515111ax.cdr
Figure 10
The Digitizer Remote Display and the Status Indicator are explained in the following
sub-chapters.
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The Digitizer Remote Display, also called “Error Viewer”, is installed by the Service
Engineer during setup of the system.
The following table explains the messages that may be displayed:
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NOTE:
The blinking code as of software ARC_2012 is changed as follows, compared to the
blinking codes in software ARC_1201 to ARC_1404:
The previous green “600 ms on / 600 ms off” blinking if scan cycle is active is
changed to a “350 ms on / 350 ms off” yellow blinking.
The previous blue “600 ms on / 600 ms off” blinking if erasure cycle is active is
changed to a “350 ms on / 350 ms off” blinking. The color did not change.
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This chapter lists the Digitizer components and how they are named in this document.
8'
9'
14'
6
11
5
13
18
14
20 21 1
16 4
22
19
7
8
15
2
10 17
Figure 11
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Digitizer
EOL Sensor BOL Sensor
User Interface
Photomultiplier Board
M Drawer Motor
515102bc.cdr
Ethernet
Power
External Power
USB Supply (24 V) Data
Flash NX Workstation (and Power)
Drive
* Comprises one light sensor only named "IP Detection Light Sensor" in subtypes 100, 110, 200 and 210 below a certain SN.
For details see section 1.3.
**In subtypes 300 and 310 this sensor is named "IP Drawer Light Sensor Multiformat"
Figure 12
The following table lists the functions of the different components in alphabetical
sequence.
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Figure 13
User Interface Board Contains the LED of the user interface as well as power and erasure button.
*E-Label: Small memory module keeping device or module specific data.
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This chapter describes the Image Plate (IP) run of the Digitizer for a default scan cycle.
Overview of the main steps:
The user inserts the cassette.
The Cassette Detection Light Sensor detects the cassette: The IP Drawer
Module (Multiformat) pulls out the Image Plate towards the drum with three or
four magnets (depending on the IP size) and the magnetic IP drawer roller. The
Status LED is yellow (SW ≥ ARC_2012) or green (SW < ARC_2012) blinking.
The laser beam is switched on to read the bar code and the position of the label
on the image plate carrier.
The magnetic Slow Scan Drum drives the image plate during scan. The IP
Detection (Double) Light Sensor detects the image plate.
When the Slow Scan Motor has reached the required number of motor steps, it
changes direction: The image plate is transported back.
The Erasure Unit erases the Image Plate during its movement back into the
cassette.
The last few centimeters of the way back, the IP Drawer Module (Multiformat)
drives the image plate into the cassette.
The green status LED indicates the user to remove the cassette. When taking
out the cassette, it is closed again.
Cassette Detection
Light Sensor
Cassette Opener
Image Plate in
Cassette End Position
IP Detection Double
Cassette Unit Light Sensor*
Erasure Unit IP-Drawer Module** Slow Scan Drum (Magnetic)
517502fa.cdr
Figure 14
* IP Detection Double Light Sensor is a single sensor in subtypes 100, 110, 200, 210 below a certain SN
range. For details see chapter 1.3.
** IP Drawer Module for subtypes 100, 110, 200 and 210 only. For subtypes 300 and 310 it is named
“IP Drawer Module Multiformat”
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Lock
Shutter
Cassette Unlocker Cassette Opener Cassette Clamper
Cassette Pusher
517502eb.cdr
Figure 15
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The user activates following mechanical actions by user inserting the cassette with a
minimum required force of 40 N:
The Cassette Clamper clamps the cassette.
The Cassette Unlocker opens the lock of the cassette.
The Cassette Opener opens the shutter of the cassette.
By pulling out the cassette the opposite actions are activated. In addition the
cassette pusher supports closing the cassette.
1.13.1.2 Taking the Image Plate out of the cassette at Digitizer subtypes 100, 110, 200 and
210
IP Drawer Module
Image Plate
Flag
IP Drawer
Light Sensor
Docking Position
Home Position
Figure 16
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The Digitizer performs following activities to transport the image plate towards the
(magnetic) Slow Scan Drum:
The drawer motor drives the magnets from home position to docking position:
The sheet metal of the image plate gets attracted by the four magnets.
The drawer motor drives the image plate onto the magnetic drawer unit rollers.
The magnetic drawer unit rollers take over the image plate and transport it
towards the slow scan drum.
When the image plate has reached the magnetic slow scan drum, the image
plate is continuously driven by the drum and the drawer unit rollers together.
During this step the barcode is read out.
During this movement additionally the drawer drives back to end position: In this
position it has no contact anymore with the image plate. The IP drawer light
sensor detects the end position.
The slow scan drive changes the direction and transports the image plate back
towards cassette until it nearly leaves the roller.
The slow scan drive changes direction again and speed up the image plate for
scanning. Thereby the barcode label is read again to detect the position of the
image plate (begin of scan and begin of line).
After recognizing begin of scan signal from barcode and a predefined distance
the image acquisition starts.
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1.13.1.3 Taking the Image Plate out of the cassette at Digitizer subtypes 300 and 310
The IP Drawer Module of subtype 300 and 310 has a different design compared to
subtypes 100, 110, 200 and 210. The reason is that it must be able to transport
additional image plate formats reliably in and out of the cassette:
The IP Drawer Module Multiformat of subtype 300 and 310 is equipped with 3 magnetic
rollers and 5 magnets compared with subtypes 100, 110, 200 and 210, which have
2 magnetic rollers and 4 magnets).
35 x 35 cm
Figure 17: Top view on IP Drawer Module Multiformat with different IP sizes
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Figure 18
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After scan, when the image plate is transported back into the cassette, the user has to
press the “Cassette Release Button” to remove the cassette.
At subtypes 100, 110, 200 and 210, the release of the cassette is not mechanically
blocked. Pressing the “Cassette Release Button” too early is registered by the
“Cassette Detection Sensor” however, and an error message is issued.
At subtypes 300 and 310 the “Cassette Unit Multiformat” in combination with the
“IP Drawer Unit Multiformat” blocks the release of the cassette mechanically, when
the image plate is not yet returned to the cassette. The mechanical principle is
shown in Figure 19.
Note, that the Drawer Unit Motor actively pushes the Drawer Locking Lever against
the Cassette Locking Bolt. This means, the motor is permanently controlled after
scan, until the Cassette is removed.
When switching off the Digitizer before removal of the Cassette, there are two
ways to get the Cassette out:
1. Remove Cassette Unit and pull out Cassette.
2. Switch on the Digitizer and wait until it is booted up completely.
After the boot-up it is possible to remove the Cassette.
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Cassette Unit
Multiformat
IP-Drawer
Module Multiformat
Drawer
Cassette Locking
Locking Bolt Lever
Figure 19
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Status LED slow red blinking (approx. 0,6 sec. off / 0,6 sec. on)
Send Self Test
40 Signal to all SW modules
43 IP Clean-up
Cycle
60 Adjust galvo
Drawer Motor
Set drawer motor
100* to HOME
briefly
audible
Error message
Initialization okay? in Error Viewer.
NO Boot-up stops
YES
running?
identification” message
green on
YES
Figure 20
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# Comment
1 Approx. 1 second after switch on the status LED starts red blinking.
2 After boot-up of the PMI Board (approx. 17 seconds after switch on), until
sending the self-test signal (approx. 40 seconds after switch on), the Digitizer
performs following actions:
The internal logging and error messages are loaded.
The data in the E-labels are compared with the E-label data on the USB
flash drive.
The status LED stays red blinking. No audible actions. No message in the
Error Viewer.
3 Send self-test signal to all SW modules means: Check whether all consumers
are connected. Click sounds of motors are audible. The galvo starts up.
4 When the self-test starts, message “Digitizer start-up” is displayed in the
Digitizer Remote Display.
This message is generated by the Digitizer and will not be displayed however,
if the Error Viewer is not started-up yet. This is the case for example if
Digitizer and workstation are switched on simultaneously.
5 During the IP Clean-up cycle, the drawer motors is briefly audible.
6 If the NX viewer is not running following message appears in the Digitizer
Remote Display: “Image processing software is not available. Restart the
image processing software”. The check whether the NX application is running
is repeated each three seconds, even after successful connection.
Exception: After a scan cycle, when the cassette is waiting to be removed by
the customer, the Digitizer does not check, whether the NX application is
running.
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2 Safety Directions
IMPORTANT:
For each service intervention follow the instructions in the “Generic Safety Directions”.
Refer to Document ID 11849633.
The Generic Safety Directions document comprises the general safety relevant
information including relevant environmental and occupational safety instructions for
the Service Engineer.
CAUTION:
Sharp edges inside the Digitizer: Cut or abrasion possible.
Be careful at any maintenance work.
CAUTION:
Image plate or Cassette Unit can be damaged.
Do not insert and pull out cassette as long as the Digitizer is switched off.
WARNING:
120 mW Laser (Class 3B) in the Optic Module may cause eye injuries.
Avoid direct and indirect eye contact.
Do not keep tools in the laser beam when the device is switched on.
Do not open the cover of the Optic Module.
WARNING:
By clearing the image queue all images in the queue of the Digitizer are erased.
Retake possible.
Before clearing the image queue, check all other troubleshooting options to get the
image transmitted to the destination.
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Warning:
Images can be lost due to power failure.
Connect the equipment to an un-interruptible power supply (UPS) or an institutional
standby generator.
WARNING:
When different combinations of equipment are used in various medical
environments a potential difference (V) can exist between the protective earths
in different localities. If the protective earthing fails this potential difference can
cause a HAZARD for the OPERATOR or for the PATIENT.
To comply with ISO 60601-1 (annex I) all computers and peripherals must be
connected to the same power source.
Always connect the associated monitor to the same Uninterruptible Power Source
(UPS) as the PC.
WARNING:
Electrical device. Shock possible.
INSTRUCTION:
Position the Agfa products so that it is possible to disconnect the mains power
connection if required.
Local and International wiring regulations must be observed. Check all supplies
and voltages, currents, trips and fuses with the Hospital facilities department or
their engineers.
WARNING:
The device is a table-top Digitizer. The structure and stability of the table used need to
be suitable in relation with the size and weight of the system. Do not use excessive
force when inserting cassettes in the Digitizer as the device may slip or drop off the
table. Use a non-slip-mat below the Digitizer or other anti-skid measures. The table
should not be subject to excessive shock and vibrations from other sources, as this
may disturb the operation of the Digitizer.
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WARNING:
Image plate is sensitive for X-rays. Poor image quality possible.
The Digitizer and the cassette storage shall be protected against X-ray radiation this
way, that the annual dose equivalent at the installation place will not exceed 1 mSv.
WARNING:
The Digitizer is heavy (31 kg; 68.5 lbs). Risk of injuries when lifting the Digitizer.
Use proper foot and hand protection when lifting the Digitizer.
WARNING:
Excessive vibrations during scanning may decrease image quality.
The structure and stability of the used mounting platform need to be suitable in
relation with the size and weight of the system. The mounting platform may not be
subject to excessive shock and vibrations from other sources.
WARNING:
Unknown composition of mobile kit mounting platform: Risk of injury or
damage.
The vehicle owner is responsible for the position, location and fixing of all equipment.
WARNING:
The Digitizer is heavy (31 kg; 68.5 lbs). Risk of injuries when lifting the Digitizer.
Use proper foot and hand protection when lifting the Digitizer.
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WARNING:
Injury or device damage
possible.
Do not lift the Digitizer at the
Cassette Unit or the IP Guide
Cover.
5151_ENC_106.cdr
Figure 21
WARNING:
During operation the Erasure Unit is hot: Risk of burns.
Avoid contact with the Erasure Unit.
Observe the relevant sticker on the Erasure Unit.
CAUTION:
Sensitive surface. Reduced image quality possible due to clouded reflector.
Do not touch the reflector of the erasure unit by hand.
Do not use cleaning agents to clean the reflector.
Only use a lint-free cloth for cleaning.
CAUTION:
The PMT light sensitivity decreases for a certain time (hours to days) if exposed
to bright light.
Expose the light sensitive side of the PMT as little as possible to daylight.
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CAUTION:
The Light Collector can break when mechanically stressed.
Handle the Light Collector with great care.
CAUTION:
Finger prints on the mirror before the Light Collector may cause reduced image
quality.
Be careful not to touch the mirror.
515131ak.cdr
Figure 22
CAUTION:
The magnetic surface of the Slow Scan Drum may damage sensitive parts or
attract small metallic parts.
Keep away all parts which are sensitive for strong magnetic fields, e.g. bank cards.
Ensure that no small metallic parts stick at the slow scan drum, e.g. screws,
metallic splinters.
CAUTION:
The Slow Scan Drum has a sensitive surface. Reduced image quality or image
plate jams possible.
Handle the Slow Scan Drum carefully.
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CAUTION:
The magnetic surface of the IP Drawer Module wheels may damage
sensitive parts or attract small metallic parts.
Keep away all parts which are sensitive for strong magnetic fields, e.g. bank cards.
Ensure that no small metallic parts stick at the IP drawer module wheels, e.g.
screws, metallic splinters.
2.6 Labels
NOTE:
For labels refer to the corresponding User Manual of the Digitizer and refer to the
“Generic Safety Directions”, Document ID 11849633.
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3 Pre-Installation
NOTE:
For the pre-installation instructions of the NX workstation, refer to the corresponding
Service Documentation.
Quantity Description
1 Digitizer
1 Packing list for accessory
1 CE declaration of conformity
1 Quick Installation Guide
1 External power supply 24 V
1 Power cable, Europe 3.00 m
1 Power cable, US 3.00 m
1 Network cable 5 m
1 1.5 mm CU filter
1 Torx key TX20
1 CD with User Manuals in all specified languages*
* Language: Bulgarian, Chinese simplified, Chinese traditional, Czech, Danish, Dutch, English, Estonian,
Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian,
Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Vietnamese
IMPORTANT:
The Digitizer is ordered and delivered with a dedicated NX workstation.
At least one Cassette Set "CR MD 1.0 General" has to be ordered.
NOTE:
If accessories are ordered, these may also be part of delivery.
For an overview of accessories refer to the sales information, which is available in the
National Sales Organization.
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The Digitizer is delivered with two power cables for US and Europe. If a different cable
is needed, organize it locally but keep attention to country specific requirements.
Example:
Power cable to be organized locally for US/CAN, if a connection to a 240 V-outlet
instead of the standard 120 V-outlet is needed:
NEMA 6-15P - SJT, 3 x AWG 18 with IEC C13 connector (female); Hospital grade
(HG).
NOTE:
For the technical specifications and compliance of the Digitizer refer to the User
Manual.
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47 cm [18,5 in]
70 cm [27,6 in.] 58 cm [22,8 in]
42 cm [16,5 in.]
Front
NOTE:
The Digitizer is delivered on a pallet with size (Length x width x height)
83 cm x 75 cm x 15 cm (32.6 in. x 29.5 in. x 5.9 in.).
Size of the complete Digitizer package incl. pallet (Length x width x height):
83 cm x 75 cm x 72 cm (32.6 in. x 29.5 in. x 28.3 in.).
The weight of the package is 50 kg (111 lbs).
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WARNING:
The device is a table-top Digitizer. The structure and stability of the table used need to
be suitable in relation with the size and weight of the system. Do not use excessive
force when inserting cassettes in the Digitizer as the device may slip or drop off the
table. Use a non-slip-mat below the Digitizer or other anti-skid measures. The table
should not be subject to excessive shock and vibrations from other sources, as this
may disturb the operation of the Digitizer.
Observe following warning for the installation place of the Digitizer and the storage
location of the cassettes with image plates:
WARNING:
Image plate is sensitive for X-rays. Poor image quality possible.
The Digitizer and the cassette storage shall be protected against X-ray radiation this
way, that the annual dose equivalent at the installation place will not exceed 1 mSv.
Warning:
Images can be lost due to power failure.
Connect the equipment to an un-interruptible power supply (UPS) or an institutional
standby generator.
WARNING:
When different combinations of equipment are used in various medical
environments a potential difference (V) can exist between the protective earths
in different localities. If the protective earthing fails this potential difference can
cause a HAZARD for the OPERATOR or for the PATIENT.
To comply with ISO 60601-1 (annex I) all computers and peripherals must be
connected to the same power source.
Always connect the associated monitor to the same Uninterruptible Power Source
(UPS) as the PC.
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WARNING:
Electrical device. Shock possible.
INSTRUCTION:
Position the Agfa products so that it is possible to disconnect the mains power
connection if required.
Local and International wiring regulations must be observed. Check all supplies
and voltages, currents, trips and fuses with the Hospital facilities department or
their engineers.
IMPORTANT:
The external power supply is part of delivery. Do not use another power supply than
the one delivered with the Digitizer or available from spare parts stock.
VDE: Double earthed pin outlet in compliance with DIN 49441 and with
(Germany) CEE 7 standard cover V II.
UL: (US) Earthed contact outlet for the NEMA 5-15 P plug
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Figure 26
Upon Digitizer installation, it must be ensured that either the mains connector or an all-
pole circuit breaker for the installation on site is located close to the machine and easily
accessible.
The network connection in the installation room has to comply with IEC 60950.
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The following table lists the information which is required to integrate the Digitizer into
the local network.
IP Address: 192.192.192.192
..............................................
AE Title: DIG_DEFAULT
..............................................
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NOTE:
For AGFA employees only: Book the pre-installation tasks under task code "PRI".
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In order to guarantee an effective and smooth installation process within the targeted
time frame, the following tasks of the checklist below must be carried out prior to the
installation of the device.
Name of Field
Service Engineer: Checking date:
Client name:
Client address:
Contact person,
name and title:
Client phone
number: Extension:
Order / OGT*
Type of systems: number:
* OGT = Order Generation Tool, only applicable for Agfa employees
Task OK
Installation date scheduled with the customer.
Tasks of Installation Planning Checklist performed successfully.
Details see chapter 3.8: Installation Planning Checklist
Installation Site ready for Installation
Remarks:
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4.1 Introduction
IMPORTANT:
This document describes the installation and configuration of the Digitizer including the
NX workstation with the help of the Quick Installation Guide (part of delivery) and the
CR 10-X / CR 12-X / CR 15-X configuration wizard.
For installation without using the CR 10-X / CR 12-X / CR 15-X configuration wizard
refer to the appendix, chapter 4.7.
TOOLS:
The required tools are part of delivery.
REQUIRED TIME:
The complete installation of the Digitizer including installation and configuration of the
workstation takes approximately 1 hour.
REFERENCED DOCUMENTS
Chapter 4 of the corresponding NX Workstation version in the Agfa Medimg Library:
Computed Radiography CR Workstation Software
NOTE:
The Installation Checklist in chapter 4.8 gives an overview of all steps of the Digitizer
installation and guides through the complete installation process.
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# Task Chapter
1 Check the installation site prerequisites. 4.2.1
2 Unpack the Digitizer. 4.2.2
3 Unpack the workstation and monitor. 4.2.3
4 Check the shipment completeness. 4.2.4
(1) Confirm that all prerequisites described in the "Installation readiness checklist"
are fulfilled. Refer to chapter 3.9.
(1) Compare the labels on the boxes with the customer’s order list and the
shipping papers.
(2) Check the packing material for visible transport damage such as dented edges,
damage on the box, torn fixing elements.
(3) Check the attached safety indicators on the packing boxes.
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WARNING:
The Digitizer is heavy (31 kg; 68.5 lbs). Risk of injuries when lifting the Digitizer.
Use proper foot and hand protection when lifting the Digitizer.
WARNING:
The device is a table-top Digitizer. The structure and stability of the table used need to
be suitable in relation with the size and weight of the system. Do not use excessive
force when inserting cassettes in the Digitizer as the device may slip or drop off the
table. Use a non-slip-mat below the Digitizer or other anti-skid measures. The table
should not be subject to excessive shock and vibrations from other sources, as this
may disturb the operation of the Digitizer.
(4) Unpack the Digitizer. The unpacking instructions are printed on the Digitizer box.
The figure below shows an example of the unpacking instructions.
A B C D E
4
3 6
7
2 5 30 kg
66 lbs
Device
*
Foot protection Hand protection
Type
ABC-Code
SN ( (
DD+DIS201.12E * Optional:
Document ID: 34000110
Delivery Depends on
Revision 0 1 Note national regulations.
08-2012 Printed in Germany
Figure 28
(1) Compare the scope of delivery with the packing lists, where available.
(2) In case the delivery is not complete, escalate to the next support level.
(1) Perform all steps as described in the Quick Installation Guide, which is part of
delivery. The document is also available via Agfa Medimg Library, Document ID
34000041.
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NOTE:
After the installation with the Quick Installation Guide, the mandatory installation steps
for a standalone system are finished. The system status is as follows:
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Figure 29
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Figure 30
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The following tables list the mandatory and optional steps to finalize the installation:
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NOTE:
After NX activation the NX workstation has one service user “crservice” configured. The
CR 10-X / CR 12-X / CR 15-X configuration wizard additionally installs a standard user
“Agfa”.
The service user has Windows administrator rights as well as Service Engineer Rights
on NX.
If required, create additional users with NX operator rights.
Figure 31
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Figure 32
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Figure 33
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Figure 34
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Figure 35
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Figure 36
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515101ha.cdr
Figure 38
Figure 39
(1) Use the corresponding connectivity release documents for setup of additional
system components, see Agfa Medimg Library General Info Connectivity &
Application
(1) Use the corresponding connectivity release documents and service manuals of
the system components for instructions how to customize the system
components.
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Figure 40
NOTE:
The latest software is available from the Agfa Medimg Library:
Computed Radiography CR Digitizer CR 10-X Software
NOTE:
Switch on the Maintenance Indicator only if requested by your Service Manager.
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Figure 41
# Activity Reference
1 Electrical check IEC 62353:2007 Test Documentation on
the Agfa Medimg Library, Document ID
31599673.
2 Acceptance Test Example for Germany: DIN6868
(1) Contact your local service manager concerning the activities which are required
due to local regulations.
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IMPORTANT:
For Digitizer subtypes 100, 110, 200 and 210 only: The Release Button is not blocked
in situations where it should not be pressed.
Inform the customer to press the constant
Release Button only if the status LED is green
constant green. when
idle
Exception: It is possible that an error
situation can be solved only by removing
the cassette. In this case the status LED
is red blinking and the Error Viewer on
the NX workstation instructs the user to
remove the cassette.
515101zh.cdr
Figure 42
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NOTE:
For more information see also the Digitizer User Manual.
For NX workstation specific training refer to the NX workstation user
documentation.
For the “auto cropping” functionality refer to the Application Note “Functional
Changes in NX 2.0.8700 / 3.0.8700”, Document ID 36259799.
For the Digitizer type 5151/200, 210, 300 and 310 “scan resolution switching”
functionality refer to the Application Note “Functional Changes in NX 2.0.8800 /
3.0.8800”, Document ID 39248556.
Following items have to be part of the training for usage of plates and cassettes:
Labels and functional elements of the cassettes
First use and normal operation
Storage and transport
Operating conditions
Cleaning
For CR 15-X if customer uses NIP:
o Distinction between Powder Image Plates (PIP) and Needle Image Plates
(NIP).
o Handling and cleaning of NIP.
NOTE:
For more information refer to the CR Plates and Cassettes (CR MD 1.0 General)
User Manual.
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REQUIRED TIME:
The complete installation of the Digitizer including installation and configuration of
the workstation takes approximately 1 hour.
REFERENCED DOCUMENTS
Chapter 4 of the corresponding NX Workstation version in the Agfa Medimg Library:
Computed Radiography CR Workstation Software
IMPORTANT:
The CR 10-X Digitizer* is supported as of NX 2.0.8700 / 3.0.8700 only.
The CR 12-X** / CR 15-X*** Digitizer is supported as of NX 2.0.8800 / 3.0.8800
only.
* CR 10-X, subtype 100 or CR Reader, subtype 110
** CR 12-X, subtype 200 or CR Advanced Reader, subtype 210
*** CR 15-X, subtype 300 or CR Advanced Reader, subtype 310
NOTE:
The Installation Checklist in chapter 4.8 of this chapter gives an overview of all
steps
of the Digitizer installation and guides through the complete installation process.
IMPORTANT:
When using a direct network connection between Digitizer and a NX workstation, first
switch on the Digitizer, then the workstation. As alternative: With Digitizer switched
on select at NX workstation:
START > All Programs > Agfa > NX > Restart NX completely
Workarounds to avoid a switch-on sequence:
Possibility 1: Use a network switch to connect Digitizer and NX workstation.
Possibility 2: Connect Digitizer and NX to the local network. See also chapter 4.4.2.
Possibility 3: Set a fixed IP address for the NX workstation. See NX service manual
chapter 4, Installation.
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NOTE:
The devices are delivered with power cables for US and Europe. If a different cable
is needed, organize it locally. For cable specifications refer to:
Digitizer Service Manual, chapter 11, Installation Planning
NX Workstation Service Manual, chapter 3, Installation Planning
License
Dongle
Mains HDMI to
DVI converter Mains
(optional)
install_poster_02a.cdr
Figure 43
Mains
install_poster_003.cdr
Figure 44
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NOTE:
The NX workstation setup comprises following steps:
Performing the operating system settings (date & time, network, language)
Installing the license file
Activating the NX software
Configuring the Digitizer on the NX workstation
flashing. Password
install_poster_04.cdr
Figure 45
Figure 46
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NOTE:
The Digitizer status is indicated via
static or blinking blue, green and red
LEDs.
Status
For an explanation of LED modes refer Indicator
to chapter 1.10.2.1.
For an explanation of the boot-up
procedure, refer to chapter 1.14.
515101ag.cdr
Figure 47
Set:
View by: Small Icons
Figure 48
Figure 49
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Figure 50
Figure 51
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Figure 52
(12) Set:
- IP address:
192.192.192.193
- Subnet mask: 255.255.255.0
- Default gateway: 192.192.192.1
Figure 53
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Figure 54
Figure 55
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Figure 56
Figure 57
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Figure 58
Figure 59
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Figure 60
Figure 61
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Figure 62
User Name:
Figure 63
IMPORTANT:
When installing the Digitizer at SE, do not install the Error Viewer. SE has an Error
Viewer already pre-installed.
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Figure 65
Figure 66
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Figure 67
Figure 68
NOTE:
The activation takes several minutes. The NX components are installed depending
on the available licenses.
Possible problems during activation are logged in the Activation Helper window.
Figure 69
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Figure 70
Figure 71
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Figure 72
Figure 73
# Parameter Value
1 ID station name DefaultNX
2 Performed Station AE Title NX_DEFAULT
3 Processing station name local host
4 Port 104
5 Default Modality CR
6 Fast Preview Settings - AE Title FAST_DEFAULT
7 Fast Preview Settings - Port number 3729
8 Enable Fast-ID Checkbox must be activated
9 Fast ID - AE Title IDEN_DEFAULT
10 Fast ID - Port number 3216
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Figure 74
Figure 75
Figure 76
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Figure 77
NOTE:
In a system with just one Digitizer and one NX the Recovery Exposure Type is not
relevant. For more information refer to the Application Note "Functional Changes in
NX 2.0.8500 / 3.0.8500 and NX 2.0.8600 / 3.0.8600", Document ID 32972652.
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# Parameter Value
1 Name: DIG_DEFAULT
2 Enable Fast ID Checkbox must be activated
3 Device settings: IP Address 192.192.192.192
4 Device Settings: AE Title: DIG_DEFAULT
5 Device settings: Default Router 192.192.192.1
6 Device settings: Subnet Mask 255.255.255.0
Figure 79
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# Parameter Value
1 Age Group: 17+
2 Exam Group: Carpus (Knee)
3 Exposure Type: DLPMO Left
Figure 80
NOTE:
With scan resolution parameter enabled in the NX “Edit Image Detail” window, the
user can switch scan resolution before scanning.
The default scan resolution settings are defined in the Digitizer configuration window.
Recommendation: Leave settings on default.
For more information see also Application Note NX 2.0.8800 / 3.0.8800,
Document ID 39248556.
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Figure 81
Figure 82
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Figure 83
Figure 84
Figure 85
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(77) Select Activate Configuration and follow the further instructions on the screen.
Figure 86
NOTE:
After activation of the configuration the NX application software resets and starts up
automatically. The Digitizer status LED changes from red to green.
NOTE:
Verifying the installation means: Expose a flatfield and evaluate the image quality.
If Needle Image Plates are used, the verification procedure has to be performed for
both, PIP and NIP image plates.
Following items are verified with the check:
The configuration was successful: Images arrive at the workstation.
Image quality is OK.
D Remove cassette.
install_poster_12.cdr
Figure 87
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Figure 88
install_poster_14a.cdr
Figure 89
IMPORTANT:
By selection of examination type System Diagnosis Flatfield,
the correct settings for image processing of the flatfield are used.
Any other examination type gives a result which cannot be used for image evaluation.
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install_poster_15.cdr
Figure 90
515101aa.cdr
Figure 91
Evaluation:
If the scanned flatfield does not show one of the artifacts, no further action
is required.
If the scanned flatfield shows one of the artifacts compare the flatfield with the limit
pattern. For detailed instructions refer to chapter 3.3, Troubleshooting
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training. A
Start
515101zf.cdr
Figure 92
Figure 93
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Figure 94
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Installation Prerequisites
1. Check installation site prerequisites. 4.2.2 PRI
2. Unpack Digitizer. 4.2.1 INS
3. Unpack NX workstation and monitor 4.2.3 INS
4. Check shipment completeness. 4.2.4 INS
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5 Calibration
Purpose Determine the sensitivity of the scanning system for each pixel of the scan line:
A flatfield is scanned. For each pixel a sensitivity factor is stored in a flash memory
on the Photomultiplier (PMT).
TOOLS:
1,5 mm Copper Filter** Polynit wipes*** CR Phosphor Plate Cleaner*** Lint free cloth***
Spare part number*: Spare Part Number*: Spare part number*:
CM+9 5155 1015 2 10+9 9999 1273 0 10+9 9999 1197 0
* The last digit in the spare part number indicates the spare part revision at release of
this document.
When ordering, the actual revision of the spare part is delivered.
** The Cu filter is part of Digitizer delivery.
*** For cleaning of an image plate either use CR Phosphor plate cleaner (poured on a
lint free cloth) or Polynit wipes.
REQUIRED TIME:
Approximately 30 minutes
IMPORTANT:
For Digitizers that use PIP as well as NIP image plates, the shading calibration must
be carried out two times: once with a NIP image plate and once with a PIP image
plate.
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NOTE:
For CR MD1.0 / CR HD5.0X General image plates only use AGFA CR Phosphor Plate
cleaner and a soft lint-free cellulose cloth or Polynit wipes to clean the image plate.
For more information about cleaning of PIP/NIP image plates refer to the respective
Plates & Cassettes User Manual, document numbers 2322 and 2492, available from
the Agfa Medimg Library.
IMPORTANT:
When using CR Phosphor Plate Cleaner: Do not put the CR Phosphor Plate Cleaner
directly on the image plate. Always put the CR Phosphor Plate Cleaner on the lint-free
cloth.
5151_c36_001.cdr
Figure 95
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(1) On the NX workstation log-off the current user and log-in as "crservice".
(2) Open the Internet Explorer.
(3) Enter the Digitizer IP address in the address window. See also NOTE below.
NOTE:
If the Digitizer IP address is not known, look it up in the NX configuration tool:
Double-click the icon Start NX Configurator on the desktop.
Select: Load active configuration
Go to: Devices Digitizer Configuration
This page shows the Digitizer IP address.
Quit the NX Configurator (Close without saving any changes).
(4) Enter username and password (obtained during the web based training).
(5) Select the service menu: Shading Calibration
(6) Select Calibrate.
The Digitizer can automatically
distinguish PIP and NIP image
plates.
Figure 96
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IMPORTANT:
If a message pops up which indicates a
failed shading calibration (e.g.
“Underexposed - too low pixel values …)
refer to chapter 7.7 for possible remedies.
A failed shading calibration for an image
plate type is also indicated by a red cross
mark below the calibration curve.
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NOTE:
If customer uses NIP image plates, perform verification procedure for both image plate
types, PIP and NIP.
Verification (1) Expose a flatfield. Use the same exposure parameters like for the
shading calibration.
(2) Identify and scan the image. Use exam type: System diagnosis Flatfield
IMPORTANT:
By selection of examination type System diagnosis Flatfield the correct settings
for image processing of the flatfield are used.
Any other examination type may give a result which cannot be used to evaluate the
flatfield image.
(3) Visually check the image for homogeneity in IP run direction and vertical to the
IP run direction.
Evaluation:
If the scanned flatfield image does not show any lines or stripes or large area
inhomogeneities no further action is required.
If there are unacceptable effects, refer to chapter 7, Troubleshooting.
6 Acceptance test
Acceptance tests after installation and repair are performed via verification of the
service activity. This is described with each single service activity.
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7 Troubleshooting
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Symptom The Digitizer Error Viewer on the NX workstation displays an error code,
e.g. ARC1001 (25613).
NOTE:
Meaning of the error codes ARCXXXX (YYYYY):
The error code ARCXXXX is the service message number.
The error code (YYYYY) is the R&D internal error code.
Note, that in some cases the R&D internal error code is displayed only.
Solution Solve the problem as described in the service description of the error code.
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NOTE:
The R&D internal error codes YYYYY can also be looked up in menu "Explain
Error Code" or the file "errors.csv". The error descriptions are however not
prepared for the service user.
With each error a file “malfunction file” with the syntax
MALF_<Type Nr.>_<SN>_<Error Code>_<Date>_<Time>.zip
(e.g. MALF_5151_01050_5145_20Aug2013_08-29-17.zip) is created on the
Digitizer USB flash drive. This file contains all configuration and logfiles, which are
required for fault analysis when escalating a problem. All available malfunction files
are part of the backup ZIP file.
Malfunction files are available as of software ARC_1404.
NOTE:
Depending on the power supply version, the 24 V output are available at 6 or 8 pins.
One half of the pins has positive polarity, the other half has negative polarity.
Solution 2 Check the status of the LEDs on the PMI board indicating that power is available:
If one or more of following LEDs does not light up green, exchange the Power Board:
LD1, LD3, LD5, LD7, LD9, LD10, LD11, LD12, LD13, LD16
See chapter 3.4, Electrical and mechanical Codes, Fuses, LEDs for the location and
meaning of the LEDs.
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Cause 4 In general: The Digitizer is not able to perform the hardware selftest.
Solution 4 Use the "Boot Problem Analyzer" to get more info about the problem.
Instructions:
(2) Remove the Digitizer USB flash drive and insert it at the Service PC.
.....
..... .....
and other files .....
and other files
.....
.....
preparing_USB_for_boot_anaylzer.cdr
Figure 103
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(4) Release the USB flash drive from the Service PC and insert it at the Digitizer.
(6) After approximately 1 minute remove the USB flash drive: The log files to analyze
the boot-up have been written to directory \log.
IMPORTANT:
File ErrorInformation.html with information about the last error and the Digitizer
configuration is written to USB flash memory if the connection to the Error Viewer on
the NX workstation is not available (function available as of software ARC_1302). This
file is removed again when the Error Viewer is reconnected.
Recommendation for efficient troubleshooting:
(1) Remove the USB flash drive from the Digitizer.
(2) Insert it in the NX workstation.
(3) Double-click file: ErrorInformation.html
(4) Follow the instructions.
For an example of file ErrorInformation.html see page 114.
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A problem occurred when trying to display an ErrorMessage on the image processing station. The digitizer
cannot communicate anymore with the ErrorViewer.
1. Check if the ErrorViewer is running properly.
2. Check the network connection (cabling).
3. Check the digitizer and destination settings (IP addresses, ports).
Item Value
Type Number:
Subtype Number:
Serial Number:
Manufacture Date: 01-Jan-1970
Installation Date: 01-Jan-1970
Software Version: unknown
L E
M P
A
Errorcode: 4313
Name:
Short Description:
Description:
X
OPTICS_BOARD_CONNECTOR
E
Optics board not detected
Meaning: Optic board not detected. Reason: Cable broken/not connected or
optic board defective. Cure: 1) Check optic module cabling. 2) Replace optic
module cabling, if error persists. 3) Replace optic module, if error persists.
ID of User Message: 3
User Message: Ein Fehler ist aufgetreten. Bitte zur Problembehebung an Kundendienst
wenden.
IP Address: 192.192.192.100
Subnet Mask: 255.255.255.0
Gateway: 192.192.192.1
Hostname: DefaultDig
AE Title: CR10MUC
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Solution 1 Go to Start > All Programs > Startup > Error Viewer to start the Error Viewer.
Cause 2 Expected Error Viewer version not installed. Each software version has its dedicated
Error Viewer.
Solution 2 Follow the software installation instructions which are part of the software zip file on the
library to:
Uninstall the Error Viewer.
Install the Error Viewer which is part of the Digitizer software.
If the Digitizer is connected to SE: Prepare the Digitizer for usage with the old Error
Viewer protocol as described in the SE service manual chapter 5 (Configuration) or as
described in the software installation instructions for software ≥ ARC_1404.
IMPORTANT:
File ErrorInformation.html with information about the last error and the Digitizer
configuration is written to USB flash memory if the connection to the Error Viewer on
the NX workstation is not available (available as of software ARC_1302). This file is
removed again when the Error Viewer is reconnected.
Recommendation for efficient troubleshooting:
(1) Remove the USB flash drive from the Digitizer.
(2) Insert it in the NX workstation.
(3) Double-click file: ErrorInformation.html
(4) Follow the instructions.
For an example of file ErrorInformation.html see page 114.
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Solution 1 Check network interface LEDs at NX workstation: They should light up (constant or
intermittently).
Check network interface LEDs at the Digitizer: They should light up (constant or
intermittently).
If the network LEDs on both sides do not light up, try another network cable.
Cause 2 Network cable connected directly between Digitizer and workstation and NX
workstation is not configured for a fixed IP address.
Solution 2 Set a fixed IP address for the NX in the "General Settings" window. For instructions
refer to the NX service manual chapter 4, Installation and Configuration. Note, that this
feature is available only as of NX software 2.0.8700 / 3.0.8700.
Solution 4 Following settings must be correct on the Digitizer and the NX Workstation to allow
communication (see table below):
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Cause 5 Digitizer IP address or subnet mask configured wrong (e.g. due to a typing error):
Accessing the Digitizer service pages is not possible anymore, as the network settings
are unknown.
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NOTE:
After a reset of the network settings it is required to configure the network settings
again. Refer to chapter 4.
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Cause Digitizer not calibrated after exchange of the Optic Module or the PMT with Light
Collector.
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Solution (1) Use the cleaning brush to clean the mirror and the entrance surface of the Light
Collector by moving the brush a few times. For a detailed instruction refer to the
Digitizer user manual.
(2) Expose and scan a flatfield and evaluate again.
For instructions how to create a flatfield image refer to chapter 5.
(3) If the dust stripes are still visible: Escalate to the next support level.
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7.6.1 Banding
Solution (1) Check the table where Digitizer is positioned. It must be solid and in a fixed
position. No vibrations may disturb the scanning.
(2) If no vibrations from the table are transferred to the Digitizer:
Escalate to the next support level.
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The limit pattern shows the limit of acceptable image quality concerning stripes parallel
and vertical to the image plate run. It is available on the Digitizer USB flash drive.
7.8.1 Preparation
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8 Repair
To be organized locally:
200 Multimeter
(Ohmmeter) Service PC
Antistatic
Flash light wrist strap
Spare part number*:
CM+9 9999 0830 0
Figure 108
* The last digit in the spare part number indicates the spare part revision at release of this document.
When ordering, the actual revision of the spare part is delivered.
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IMPORTANT:
Do not use the browser buttons “back” and “forward” for navigation. Use the menu
in the service user interface for navigation only.
Do not quit a service session by closing the browser window. Only quit a service
session via Logout button.
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NOTE:
Screenshots of the Service Graphical User Interface (GUI) represent the status at
release of this document. The actual Service GUI screens can deviate at future
software versions. Service GUI screens showing input or output values are examples
only. They may be different depending on the device specific data and / or the situation
on site.
8.2.3.1 Logout
Purpose Asks to confirm the performed interventions and creates corresponding entries in
the info counter.
If data have been changed during the service intervention: Asks to perform a
backup of the device specific data.
Exit the Service Mode in a controlled way.
Figure 110
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8.2.3.2 Home
Figure 111
Figure 112
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Purpose Show the network data of the Digitizer and the Workstation.
Figure 113
Purpose The Info Counter provides device specific information and counters for
troubleshooting and evaluation of device usage.
It is part of the complete backup (as ICN_5151_<SN>.txt file in the ZIP file) and
can also be saved separately. See chapter 8.2.3.25.
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Purpose The menu “Error Statistics” shows hit lists (relative and total frequency) for occurred
errors for troubleshooting purposes.
The same information is also part of the info counter.
Figure 114
Purpose The menu Service Activity Log shows a logfile of all actions carried out with the help of
the service user interface. It is also part of the backup.
Figure 115
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Purpose The menu “Software Installation” allows to upload and install software for the Digitizer.
IMPORTANT:
Software installation can be performed via USB flash drive (checked to be virus-free) or
via any PC with network connection to the Digitizer.
For software installation via USB flash drive:
Preferably use the USB flash drive which is connected in the rear of the Digitizer. When
using a different USB flash drive be aware that the Digitizer only accepts USB flash
drives with a certain specification (e.g. maximum size 4 GB).
Figure 116
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*The CCM tool (Configuration and Customization Manager) is by default installed on the NX workstation
NOTE:
The configuration of the Digitizer settings is described in chapter 4.
Function “Load default settings” is available as of software version ARC_1404
only.
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Purpose The menu “Destination Settings” allows entering data to modify the destination network
settings.
NOTE:
The configuration of the destination settings is described in chapter 4.
Function “Load default settings” is available as of software version ARC_1404
only.
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Purpose The menu “Site Specific Data” allows entering the site specific data for identification of
the Digitizer. The data are part of the Info Counter.
Must be filled-in during installation.
Figure 119
Purpose The installation wizard guides through all required steps to set up the Digitizer.
It starts automatically at first connection to the service user interface.
It calls following screens, one after another:
Digitizer settings
Destination settings
Site specific data
Error Viewer Installation
Installation Date Confirmation
As long as the installation date is not confirmed, a reminder is displayed in the service
user interface to set up the Digitizer.
Alternatively all data for set up can also be entered in separate menus below Install &
Configure.
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Purpose The menu “Error Viewer Installation” allows to install the Error Viewer on the connected
PC from the browser.
Figure 120
De-install the Error Viewer in Control
Panel > Programs and features
(2) Select service menu: Error Viewer
Installation
(3) Click: ErrorViewerInstaller.msi
(4) Follow the further instructions.
Purpose The menu “Log Settings” allows to toggle different levels or error logging. This may be
required to trace sporadic problems.
NOTE:
Only use the "extended logging" function if required for troubleshooting: Extended
logging may have an impact on the performance of the system.
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Purpose The menu “Protection Mechanism” allows enabling or disabling the protecting
mechanism to access the service menu. By default the protection mechanism is
disabled.
For more information to the “Protection Mechanism” contact the Agfa Service Manager
in the National Sales organization.
Figure 122
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Purpose The menu “Explain Error Code” list the description for the Digitizer error codes which
are reported by the Error Viewer.
Figure 123
NOTE:
The Digitizer issues two types of error codes:
Purpose The menu “Device Test” allows to initiate a self test of the Digitizer.
The self test is identical to the self test during boot-up of the Digitizer.
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Purpose The menu “Diagnose Cycle” allows to perform a complete scan cycle manually step by
step e.g. for troubleshooting purposes.
Figure 125
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Figure 126
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IMPORTANT:
The Error Viewer and related confirm / cancel window only pops up at the
NX workstation. This means, that in any case entering the diagnose cycle
window needs to be confirmed at the NX workstation.
Only leave the Diagnose Cycle window by the CANCEL button. Leaving it via
browser back button requires a reboot of the Digitizer to allow further service
activities.
NOTE:
Description of the colored rectangles shown in the diagnose cycle overview:
Purpose The menu “Endurance Run Cycle” allows to run up to 300 cassette cycles with or
without scanning and erasure:
This can be helpful when investigating sporadic image plate handling failures.
Figure 127
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IMPORTANT:
The Error Viewer and related confirm / cancel window only pops up at the
NX workstation. This means, that in any case, entering the Endurance Run
window needs to be confirmed at the NX workstation.
Only leave the Endurance Run window by the CANCEL button. Leaving it via
browser back button requires a reboot of the Digitizer to allow further service
activities.
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Purpose The menu “PMT High Voltage on/off” allows to switch on and off the high voltage at the
PMT (Photomultplier).
To switch the high voltage off may be required, to observe the image plate run with
open covers for troubleshooting. With PMT high voltage switched on (default situation)
and with covers opened, the Digitizer is blocked for further action., as it detects incident
of light.
IMPORTANT:
Always switch the high voltage on before handing over the equipment to the customer.
With PMT high voltage switched off the Digitizer scans images, it does not record the
image however.
By a reset of the Digitizer (switch off / on) the high voltage for the PMT is switched on
again.
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Purpose With the menu “Reset Relative Counters” the relative counters* of the info counter
are cleared. This may be required to easily track new info counter entries after a
service intervention.
Figure 130
Purpose There are cases, where an image cannot be transmitted, and stays in the queue
forever, despite the processing station software is running. This may happen during
setup of the Digitizer. Examples:
An image is scanned while the network is disconnected. At the same time the
destination settings are changed (e.g. IP address of Workstation).
Destination AE title is wrong configured in the Digitizer.
In this case after each subsequent scan a “destination not available” or “destination is
invalid” warning is displayed.
With the menu “Clear Image Queue” all images in the image queue can be erased.
WARNING:
By clearing the image queue all images in the queue of the Digitizer are erased.
Retake possible.
Before clearing the image queue, check all other troubleshooting options to get the
image transmitted to the destination.
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NOTE:
For more information to the Maintenance Indicator and preventive Maintenance refer to
the Service Plan for the Digitizer, Document ID 32332049.
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IMPORTANT:
For Digitizers that use PIP as well as NIP image plates the shading calibration must be
carried out two times: once with a NIP image plate and once with a PIP image plate.
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Figure 134
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8.2.3.25 Backup
Purpose The menu “Backup” allows storing device specific settings and other relevant data
(e.g. info counter, logfiles etc.) in a backup Zip file (= Backup).
The backup file is one important part of the data to be provided when escalating a
Digitizer problem. It is saved with following syntax:
BAC_CR10-5151_<Serial Number>DDMMMYYYY_HH-MM-SS.ZIP or
BAC_CR12-5151_<Serial Number>DDMMMYYYY_HH-MM-SS.ZIP or
BAC_CR15-5151_<Serial Number>DDMMMYYYY_HH-MM-SS.ZIP
Figure 135
NOTE:
It is recommended to perform in any case a "complete backup".
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8.2.3.26 Restore
Purpose The menu “Restore” is required to restore a previously created backup file of the
Digitizer.
Figure 136
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Purpose Remote access to the Digitizer means: Connection via a PC in the local network or
via internet.
To prevent that service actions initiated via service user interface interfere with the
operation by the customer, two safety levels are built in the software:
Level 1: When executing the function (e.g. software installation), the Digitizer status
indicator changes to red constant. The user cannot scan an image.
Note, that the status indicator only changes to red, when the function is really
executed (e.g. by pressing OK). Just by opening the menu, the safety level 1 is not
yet activated.
Level 2: The service engineer has to confirm in the Error Viewer (installed on the
assigned Workstation), that the function can be executed.
The table below shows the safety level per service menu:
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8.3 Replacements
The replacement instructions are enclosed to the Digitizer spare parts as printout.
They are also available as PDF documents on the Agfa Medimg Library: Computed
Radiography CR Digitizers CR 10-X Service Enclosures.
The “List of Service Documents”, Document ID 42863712, lists all available
replacement instructions.
NOTE:
On the Agfa Medimg Library always the latest released spare part enclosure document
is available.
Due to logistical reasons it is possible, that the document versions on the Agfa Medimg
Library and the printout provided with the spare part are different.
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9 Maintenance
Purpose To ensure image quality and functional reliability of the system all maintenance tasks
listed here must be carried out.
Depending on national regulations additional maintenance tasks may be required.
NOTE:
Unless otherwise stated, the described maintenance tasks are applicable for all sub-
types 100, 110, 200, 210, 300 and 310. Where specific maintenance tasks are
required for one or more sub-types, this is noted accordingly.
The maintenance has to be carried out depending on the settings in the Maintenance
Indicator screen. Refer to chapter 8.2.3.23.
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The last digit in the spare part number indicates the spare part revision at release of
this document. When ordering, the actual revision of the spare part is delivered.
REQUIRED TIME:
Approximately 1 hour
NOTE:
Use the Maintenance Checklist in chapter 9.8 to fill in the performed steps.
Hand it out to the customer after completion of the preventive maintenance.
TOOLS
Torx key TX 20
Flash light
1.5 mm copper filter, Spare part number*: CM+9 5155 1015 2
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9.1 Diagnostics
(1) Ask the customer for issues with the Digitizer since the last maintenance.
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NOTE:
For a detailed description on how to create a flatfield image, refer to chapter 5.
(1) Select an image plate of size 35 x 43 cm. If this is not available on site: Select the
widest available image plate.
(2) Prepare the image plate. Refer to chapter 5.1.1.
(3) Expose a flatfield. Refer to chapter 5.1.2.
(4) Identify the image plate: Selection examination type System Diagnosis >
Flatfield. See IMPORTANT note below.
(5) Scan the image plate.
(6) Check image quality.
(7) Keep the image for comparison after the maintenance.
IMPORTANT:
By selection of examination type System Diagnosis > Flatfield,
the correct settings for image processing of the flatfield are used.
Any other examination type gives a result which cannot be used for image evaluation.
required.
Figure 137
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9.2.3 Checking the condition of the Cassette Unit / Cassette Unit Multiformat
5151_ENC_002a.cdr
Figure 138
Figure 139
5151_MAINT_002.cdr
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5151_ENC_043.cdr
Figure 140
Figure 141
NOTE:
Observe to exchange the Cover of the Cassette unit (subtypes 100, 110, 200 and
210) after 15.000 scan cycles.
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9.2.6 Subtypes 300 and 310: Removing the IP Drawer Module and checking condition
5151_ENC_016a.cdr
Figure 142
A C
5151_ENC_016b.cdr
Figure 143
A 5151_ENC_001g.cdr
Figure 144
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Rubber surface
5151_Maint_006.cdr
Figure 145
5151_Maint_007.cdr
Figure 146
5151_Maint_008.cdr
Figure 147
IMPORTANT:
When lubricating the cams of the IP Drawer Module Multiformat, use grease sparingly.
It must be avoided that dropping grease contaminates the Digitizer.
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9.2.7 Subtypes 100, 110, 200 and 210: Removing the IP Drawer Module and checking
condition
5151_ENC_016.cdr
Figure 148
A
5151_ENC_017.cdr
Figure 149
Rubber surface
5151_Maint_010.cdr
Figure 150
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5151_Maint _007a.c dr
Figure 151
(5) Optionally when the Digitizer has
reached 52.500 cycles: Lubricate
the glide surface of the cams of the
IP Drawer Module.
See IMPORTANT note below.
5151_M aint_008a.cdr
Figure 152
IMPORTANT:
When lubricating the cams of the IP Drawer Module, use grease sparingly.
It must be avoided that dropping grease contaminates the Digitizer.
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5151_ENC_014a.cdr
Figure 153
5151_Maint_011.cdr
Figure 154
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CAUTION:
Sensitive surface. Reduced image quality possible due to clouded reflector.
Do not touch the reflector of the erasure unit by hand.
Do not use cleaning agents to clean the reflector.
Only use a lint-free cloth for cleaning.
WARNING:
During operation the erasure unit is hot: Risk of burns.
Do not touch the Erasure Unit as long as it did not cool down.
5151_ENC_008.cdr
Figure 155
A
B 5151_ENC_009.cdr
Figure 156
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The following steps (1) to (6) are not required, if the Digitizer reached 105.000 cycles,
and the wear parts "Slow Scan Plate with Belt Tensioner" and "Slow Scan Drum with
Pulley" are exchanged. Refer to chapter 9.4.
3x
3x
5151_ENC_003a.cdr
Figure 157
B 5151_ENC_019.cdr
Figure 158
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5151_ENC_028a.cdr
Figure 159
5151_ENC_028b.cdr
Figure 160
5151_ENC_028c.cdr
Figure 161
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5151_Maint_012.cdr
Figure 162
5151_Maint_013.cdr
Figure 163
9.2.11 Using the cleaning brush to clean the Light Collector and mirror
CAUTION:
Damage of the image plate possible if cleaning brush is not in its home position.
Always move back the cleaning brush to home position.
5151_ENC_016f.cdr
Figure 164
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The following procedure applies to Cassette Unit of CR 10-X, CR 12-X and to Cassette
Unit Multiformat of CR 15-X.
Lubricating the Cassette Unit / Cassette Unit Multiformat is required when the Digitizer
has reached 52.500 cycles.
IMPORTANT:
When lubricating the Cassette Unit, use grease sparingly.
It must be avoided that dropping grease contaminates the image plates or the
Cassette Unit.
The cover of the Cassette Unit is already removed (see section 9.2.4).
(1) Lubricate the lower part of the Cassette Unit at the places as indicated in
Figure 165.
A
C
C
5 1 5 1 _ m a i n t_ 0 0 1 a .c d r
A Tooth rail
B Axis
C Pins of the cassette press-on mechanism
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5151_Maint_017.cdr
5151_Maint_015.cdr
5151_Maint_016.cdr
Figure 168
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Figure 169
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(2) Follow the instructions in the replacement instructions which are part of the
delivery.
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IMPORTANT:
For Cover Cassette Unit Multiformat
(subtypes 300 and 310) only:
When mounting the Cassette Unit
Multiformat in its Cover, keep the left
cassette flap open.
Be careful, not to squeeze your finger.
Only insert it this far, that the flap just
opens.
5151_MAINT_003.cdr
Figure 170
(1) Expose a flatfield on the same image plate that was used to record the image
quality at start of the preventive maintenance.
(2) Identify and scan the image plate.
(3) Compare this image with the image before the maintenance.
(4) In case of image artifacts: Troubleshoot as described in chapter 7.
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Maintenance Checklist
CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader
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Items to be solved:
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10 Release information
Software ARC_100X contains all features which are required to perform the functions
as specified in the "Intended Use" statement.
For more information to the "Intended Use" statement refer to CR 10-X Service Manual
chapter 3.1, Safety Guidelines / General Repair Instruction.
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A new Error Viewer version 2.0.9.0 is released together with software ARC_1201.
New features of the Error Viewer:
o Connection between Digitizer and PC is checked periodically: Status indicator
switches to "red triple flashing" if a "ping" to the configured PC fails and to
"fast red blinking" if the connection to the Error Viewer fails. The network
connection failure has the higher priority.
o Title of the Error Viewer panel is changed to "AGFA Digitizer Remote Display".
o If an error is displayed, the user can browse through all previous errors i.e.
errors messages which were closed by pressing the "OK" button.
o Displays now the status “connected” or “offline” in the new status bar.
o The Digitizer checks now the version of the Error Viewer: If this version is not
compatible to the Digitizer software or has severe known bugs, the Digitizer
switches the status indicator to "red fast blinking" to indicate that the
ErrorViewer must be updated to the version which is integrated in the Digitizer
software.
Reliability of the barcode reading improved.
Photomultiplier flash memory errors are repaired automatically: The software
doesn't crash anymore if the Photomultiplier flash memory is corrupted.
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Galvo adjustment is optimized: The adjustment is checked and repeated once per
minute if required.
Infocounter values like installation/manufacture date and machine running time are
corrected.
Image is not lost anymore for following special case:
- Network is disconnected during scan and
- Cassette is not removed after scan and
- Digitizer is switched off afterwards
In software ARC_1202 the Galvo adjustment time is adapted: This prevents error
10852 (Adjust Galvo failed) which may appear at a Digitizer fully warmed up and
operated at higher ambient air temperature.
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Solved error ARC_4004 (22757) after exchange of the PMI Board: This error
needed to be solved by performing a shading calibration.
The default destination settings, that are configured after installing software
including formatting, are identical now with the destination settings as shipped
from production.
The shading calibration now also can be performed, if the NX application software
is not running.
Solved issue with wrong error message, if the transfer of the ID data from NX to
the Digitizer does not work correctly: Wrong error message: “Error occurred.
Image plate is not scanned and erased.”. Correct error message: “Error during
read-out of the ID data. Restart PC and Digitizer.”
Solved software hang-up if the service function “endurance run” was started and
stopped again before a cassette was inserted.
Improved error code descriptions for all error codes. They are also available offline
in the Service Manual, chapter 3.3, Troubleshooting.
Function to read the barcode on the image plate is more reliable.
File ErrorInformation.html with information about the last error (if an error occurs)
is written to USB flash memory if the connection to the Error Viewer on the
NX workstation is not available. This file is removed again when the Error Viewer
is reconnected.
Support of new type of "PMT with Light Collector". As a consequence, the spare
part "PMT with Light Collector" requires software ≥ ARC_1302. The enclosure
document to the spare part is adapted accordingly.
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Software ARC_1304 solves some software issues, that appeared in production only:
During boot-up the target high voltage for the Photomultiplier is not reached. Boot-
up stops with error ARC2202 (10753). In software ARC_1304 the adjustment for
the target high voltage is optimized to prevent the issue (HQ_1210190006).
When the image plate is slipping on the scan drum before scanning starts, the
slow scan motor decelerates already before the last few scan lines were scanned.
This may lead to a decreased density at the last few scan lines (< 1 mm scan
length) (HQ_121008000).
In software ARC_1304 scanning is extended by 3 mm to have enough safety
margin.
Warning messages about scan length deviations are issued in the Error Viewer,
despite no image distortions are available. In software ARC_1304 the mechanism
to display the warning message is less sensitive.
Sporadically the Begin of Scan signal is detected too early, due to a timing
problem. In this case error ARC4200 (4254) is displayed. After a reboot the image
is usually scanned without error message. In software ARC_1304 the timing
problem has been corrected.
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NOTE:
Software ARC_1404 is the first software which supports also the three Digitizer
subtypes 110, 200 and 210 that were introduced in 04-2013.
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Contains solution for Digitizer service user interface access problems with Internet
Explorer 9 as long as IP address is on 192.192.192.192, by an upgrade of the
Digitizer operating system. A detailed symptom description and workaround was
communicated with SB No. 08 (HQ_1301090001).
Prevents image fault on the last 7 cm of the Image due to image plates delivered
with wrong IP size code. This issue was communicated with MSB No. 09.
As of software ARC_1404 a wrong IP size code is ignored, so that also image
plates of the affected lot numbers can be used again.
Together with ARC_1404 a batch file is released to make the Digitizer compatible
with the Error Viewer implemented in SE 2.0. The usage of the batch files is
described in SE 2.0 Service Manual DD+DIS222.11E, Chapter 5, Configuration, as
of revision 2. The batch file is available in the SE 2.0 software download area.
Supports the additional Digitizer subtypes 110, 200 and 210.
Some minor improvements in functionality for the operator:
o Displays now an error message if an empty USB flash memory is detected at
start-up.
o Blinking of status indicator during a scan cycle improved: Now the pause
between two "LEDs ON" states is always the same time, even at end of the
cycle. Previously this pause could be “Zero” in some cases (i.e. green status
LED continuously “ON”).
o Improved clean-up cycle at start-up: The IP is moved to the tray only as
much as necessary to be able to find IP and move IP back into the cassette
(i.e. not a fixed distance anymore). This way the IP cannot be lost on the tray
anymore.
Some minor improvements in functionality for the service user:
o Log file dump in case of an error: A so-called malfunction file with the syntax
“MALF_TYPE_SN_ERRORCODE_DATE_TIME” is generated for each
occurring error. These malfunction files are automatically part of a complete
backup and part of the logfiles backup. They contain all required logfiles and
configuration files for error evaluation when escalating a problem.
o Creates an automatic backup file on the USB flash drive at logout if the
configuration was changed and no backup was made.
o Error Viewer shows now correct time stamps in its error history, i.e. the time
when the error occurred.
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o Restoring the backup file does not overwrite the infocounter and service
activity log file anymore.
o Images can now be deleted from the image queue via the service interface.
o Endurance run doesn't hang-up anymore if it is stopped in between.
o ErrorViewer starts now correctly if two Ethernet network cards are installed in
NX and the Digitizer is switched off when the PC is started: No hang-up
anymore.
o Counters for IP cycles and operating hours in the optic module and PMT with
Light Collector are now working correctly.
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New status indicator blinking codes are introduced to prevent the user from
pressing the cassette release button too early. For details see Note below.
NOTE:
The blinking code as of software ARC_2012 is changed as follows, compared to the
blinking codes in software ARC_1201 to ARC_1404:
The previous green “600 ms on / 600 ms off” blinking if scan cycle is active is
changed to a “350 ms on / 350 ms off” yellow blinking.
The previous blue “600 ms on / 600 ms off” blinking if erasure cycle is active is
changed to a “350 ms on / 350 ms off” blinking. The color did not change.
Solved memory leaks in the Error Viewer and some software components of
software ARC_1404, which can lead to a software crash of the Digitizer, when it
is switched on for many hours.
Improved error handling in case of IP jams and barcode reading errors by clear
separation of error causes.
Changes of service functionality:
o The error ARC2101 (10852) is split up in three different error codes (additional
error codes ARC2101 (10858) and ARC2101 (10859)) to be able to
distinguish between different reasons for galvo failures.
o The latest USB driver is now always installed at software installation, no
matter from which software version it starts.
o The Digitizer installation date is automatically set after 10 days of usage (i.e.
minimum one scan cycle on 10 different days).
o Backup file contains now all Digitizer specific files (module counters, settings
and module information like e.g. serial number).
o Modules (PMI board, Photomultiplier, Optic Module) store now the list of
devices, in which they have been installed, correctly.
o Service function "Reporting > Error Statistics" does not crash anymore.
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o If the Error Viewer is uninstalled, the specific settings (e.g. the used IP
address in case of several installed network cards) are now kept automatically
and needs not be set again after installing the new Error Viewer.
o A software installation with formatting restores now only some necessary
settings like network settings. Language settings, site information and
destination configuration are removed and have to be set again.
o If the barcode cannot be read because the image plate cannot be transported
to the scan drum correctly, an image plate handling error instead of a barcode
reading error is now displayed and stored in the Infocounter. This prevents
unnecessary optic module replacements.
o If reading of the barcode fails, but the barcode can be read after some retries,
the number of needed retries is stored in the Infocounter for each image plate
/ barcode.
o The USB flash memory, delivered with the Digitizer, contains now the DICOM
limit pattern. Before only the limit pattern in native NX format was included.
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Note, that these software changes are also present in software ARC_2012. They were
not communicated with SB15, “Software ARC_2102 available with several
improvements”, as ARC_2012 was not released yet for CR 15-X / CR Multiformat
Reader.
A new galvo* control algorithm shifts the start of the galvo pulse to support a wide
range of galvos. This solves the error messages ARC2101 (10852) with aged
galvos (short pulses) and with high temperature and humidity (long pulses) and
improves the stability of the galvo. This additionally minimizes the occurrence of
user message 327 (internal error 4305: Adjustment of Digitizer components…) if
the user pushes the cassette into the input slot roughly (PR1307090004).
*Galvo = motor for oscillating mirror in the optic module.
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In the service menus "PMT High Voltage on/off" and "Endurance Run Cycle" the
cassette format 24 x 30 cm can now be selected for the CR 10-X (as of SN 5000)
and CR 12-X (as of SN 30500). For details refer to Service Information Bulletin
No.14, Document ID 43357111.
In the service menu "shading calibration" 5-digit serial numbers of the
photomultiplier and the optics module are now shown correctly.
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The initialization of all floating point registers at startup of the Digitizer resolves
auto-resets of the PMI Board.
The Error Viewer 2.2.8 solves an issue, that the wrong message "Port 13001
already in use, please close application that uses the port to continue with Digitizer
Remote Display" is displayed if e.g. two network adapters are used at the NX
Workstation.
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The age of the IP (expiration date of the last scanned IP) is no longer assessed
during the erase mode. Thus the message "The image plate expires in {x} days.
The system performance is going to be worse than specified due to expiry of the
image plate" is no more displayed during erasure of an IP.
The ErrorViewer application in the Digitizer software now also supports the old
ErrorViewer protocol 1.6.0.0, which is e.g. used for NX-SE resp. the CR acquisition
module via the script ‘Prepare_Configuration_for_SE.cmd’.
The patch 16 of Portex version 2011.02 supports the new Ethernet Transceiver
chip on the aPMI-Board, which will be introduced in the near future due to
discontinuation of the currently used Transceiver chip.
The SW routine for the Backup functionality in the Service User Interface has been
speeded up.
Furthermore the Backup file and the Malfunction files now also contain new image
files with timestamps of failed barcode scans.
The connecting test of the Digitizer to the Error Viewer has been improved.
The automated connecting test via Ethernet to the Error Viewer is no longer
interfering with the connecting test ‘Test Communication’ in the menu ‘Destination
Settings’ in the Service User Interface.
The Infocounter entries ‘Hardware revision’ and ‘Serial number’ of the Power Board
are now automatically retrieved from the data chip of the installed Power Board.
The error description for error 15362 (‘DIC could not read acknowledge from HDL’)
has been modified and now mentions a defect of the Power Board as additional
root cause.
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The SW routine for the Backup functionality in the Service User Interface deletes
now all old backup files on the ‘d:/’ partition before creating a new backup file. This
resolves SW crashes, if the memory of the ‘d:/’ partition is fully allocated.
The SW routine for the Endurance Run Cycle in the Service User Interface has
been improved to resolve an issue with IPs of format 15 x 30 cm and error code
24065.
The error handling during the idle mode of the galvanometer has been improved.
This limits the crop up of error 10859 in case the galvanometer synchronization is
lost during idle mode of the galvanometer.
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Cause The Image Plate cannot be returned into the cassette the first time (e.g. due to a
transport issue), but by means of the following clean-up cycle. In this case the Image
Plate is not erased and no error message is shown.
The offset value of the galvo pulse is saved after every adjustment during
operation. This shall prevent that during one of the next galvo adjustments the
time limit may be exceeded and a warning message is triggered that the Digitizer
is adjusting its optics during start-up (code "4304") or before a scan (code
"4305").
During start-up the offset value of the galvo pulse is saved together with pulse
length and period after first adjustment for temperatures below 40°C and over
40°C and used as start value for the next start-up.
The firmware of the PMI-Board checks continuously the presence of the EOL
(End Of Line) and BOL (Begin Of Line) signals during a scan. If one of the signals
is missing occasionally, the software continues now the scan with the previously
stored galvo values. If a predefined limit is exceeded, the user will get a warning
message.
In the former software versions the scan stopped in such a case and the error
code ARC2101 (codes "10857" or "10772", Optics Module operating conditions
are not within specification) was displayed.
The operating system is updated to Portex version 2011.02 , patch 18.
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The error descriptions for the error codes "ARC2101" (no End Of Line signal
detected), "ARC1300" (barcode decoding error) and ARC1301 (barcode
detection error) have been improved.
In addition certain R&D error codes were linked to dedicated service error codes
("ARCxxxx") or indicated as not relevant, since they are not applicable for CR10-
X, CR12-X or CR15-X.
Corrupted error codes or cassette IDs in the failure statistics of the Infocounter
file are now detected by the software and deleted automatically to prevent that
such corrupted entries affect the failure statistics of the Digitizer.
In the Infocounter file, section "1.3 Hardware Info" the hardware revision ("Module
version:" = ID number and revision of the part) for the Optics Module, the PMT
Module and the PMI Board are added. In addition, some minor corrections in the
wording are implemented.
The SW routine of the Service Menu "Reset Relative Counter" creates now also
an Infocounter file with a 6 digit device serial number.
The SW routine for the Backup functionality in the Service User Interface adds
now in the filename "00000000" as serial number, in case the Digitizer serial
number cannot be determined (e.g. disconnected device e-Label).
Example of a Backup file name, if Digitizer serial number cannot be determined:
o Former state: BAC_CR10-5151__27Sep2017_13-38-15.zip
o Current state: BAC_CR10-5151_00000000_27Sep2017_13-38-15.zip
As of Digitizers delivered ex-factory with SW version ARC_2503, the NX Config
Wizards are no longer delivered on the USB flash drive of the Digitizer.
The NX Config Wizards are now located on each new NX workstation:
Path: C:\Agfa\Healthcare\NX\Installers\ArcusWizards
File: ActivateNXxxxxxx.exe
Minor corrections of the wording in different pages of the Service Menu have
been implemented.
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The message after restart of the Digitizer (e.g. during software installation)
"Rebooting of the digitizer is ongoing ..." is now displayed completely.
The age of the Image Plate is ignored during the scan (no longer cycle time)
immediately, when the preventive maintenance was activated in the Service Menu.
In former software versions a reboot of the Digitizer was necessary after activating
the preventive maintenance in order to prevent a longer cycle time for an expired
Image Plate.
The SW routine to import a cpf-file (Service function Load Digitizer Network Data
from USB Digitizer or from PC) has been corrected.
Now all relevant data from the cpf-file are transferred completely and stored in the
Digitizer configuration settings. Also previously changed configuration settings of
the Digitizer are not lost.
The SW routine to read the license information on a WIBU USB license drive
(dongle) during start-up of the Digitizer has been improved.
Now the software tries max. 6 times with a pause of 500 msec in between to read
and check the license on the WIBU USB license drive.
In former software versions the error code "27660" (No USB License Drive found.)
was displayed for WIBU USB license drive with a longer response time.
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PRB2000107
Symptom Partially scanned image after erasure cycle with different formats:
The Digitizer wrongly interprets a 35 x 43 cm cassette as a smaller format. The rest of the
image remains un-erased on the image plate.
Subsequently, the next exposure is superimposed over the first image when it is processed
in correct size.
Refer also to the Service Bulletin: CR 10-X_CR 12-X_CR 15-X - SB 31 - Error Code 10858
after upgrade to ARC_2503.
Cause After an erasure cycle it can occur that, due to a DMA conflict, the barcode information of
the erased image plate is used for the next scanned image. In case that the erased IP had
a different format, the currently scanned plate will be only partially scanned or erased.
Solution In erase mode the preparation of the scan unit for the scan is not performed anymore.
Additionally, the last barcode image is deleted from the image memory before a new
barcode scan is started. Therewith, it cannot happen anymore, that the barcode from a
previously erased IP is used in the next scan cycle, if a problem during barcode reading
occurs.
PRB2000112
Symptom Error 10858 may appear after upgrade to ARC_2503:
Error Message ARC2101 (10858):
’’Optic Module operating conditions are not within specification.’’
Cause Line calibration fails if BOL (Begin of Line) signals are missing during the line calibration.
Solution The initial values for the adjustment of the galvanometer period and the galvanometer line
length in the FPGA are now adopted from the offset values (galvo period and pulse length)
stored in the software from a previous adjustment.
Additionally, the software supervises the line length calibration and restarts the complete
galvanometer calibration in case of problems
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11 Upgrade procedure
# Document Reference
1 Installation instructions for Digitizer Document ID 34181094
software ARC_2102 and higher
versions
12 Spare parts
Document Reference
Spare Parts List CR 10-X / CR Reader / CR 12-X / Document ID 33979680
CR Advanced Reader / CR 15-X / CR Multiformat
Reader
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13 Wiring diagram
A B C D E F
#50 X
P age 2.1A
A602431.
P5 BU11
LE D gn
LED rd
2, 5AT
2,5AT
Subtype 3xx only
D ILSWIT CH
ACL
+12V
1AT
A602423.
INPUT
P22 ST27 #6
ST28 P1 IP Detection
Power Supply 24VDC/150W
S1
* 6/ 6 * 6/ 6 *6/6
Double Light
OFF
P1 P3 * 6/ 6
Sensor
ACN
R 553
R552
F1#8
F1#6
F1#7
*10/10 *10/10 A 602418.
P18 ST18
1 P4 1
* 4/ 4 * 4/ 4
PE *10/10 +20V
F19
ST1#1 2,5AT BU18 ST1
#4
* 10/10 Power Board +8V
F24 * 4/ 4 * 4/ 4
IP Detection
Subtype 1xx/2xx
Slow Sc an
F31 1AT Light Sensor only
2,5AT for Type 2xx/3xx: F27
+24V R es _M irr
5V F IX _IP F32
Power 2 Board 2,5AT
P1 ST3 A 602417.
ST4 P19 1AT
* 8/ 8 *8/8 #8
F28
+5VD
BU5 ST1
* 8/ 8 * 8/ 8
2, 5AT * 4/ 4 * 4/ 4
Reset
User Interface Board 12V
S3 F29
#4
Cassette Detection
1AT
A602419. Light Sensor
1,2 Ty pe 3x x : A602425.
+13V ST5
F33
Type 2xx/3xx only P15 36 #4/ 10
1AT
P16
5/ 8
6/ 8
4/ 8
7/ 8
8/ 8
2/ 8
3/ 8
2 710 #4/ 10 2
#4
1/8
P21 P21 2, 4 GN D 1,3 V+
BU6 ST1
* 4/ 4 * 4/ 4
#2/ 4
#2/4
BU3 BU3 BU7 IP Drawer
5/ 8
7/ 8
6/ 8
4/ 8
8/ 8
1/8
2/ 8
3/ 8
#2 Light Sensor*
#2
twisted pair
*IP Drawer Light Sensor Multiformat
A602421 .
in subtype 300 and 310
GN
RD
BU
BK
BK BK
A602420.
IMPORTANT
WH
RD
BU
YE
S1 V V S2
Fuses are shown for information purpose only.
Do not replace any fuse.
BK
GN
A602465.
RD BK BK
BU
OVERHEAT
2/ 4
3/ 4
4/ 4
2/ 8
3/ 8
4/ 8
5/ 8
6/ 8
7/ 8
8/ 8
1/4
1/8
ST2 ST1
BK
BK
BK
BK
PROTECTION
3 3
1/4
1/8
2/4
WHBK2/8
3/4
4/4
RD 3/8
WHRD4/8
WHGN5/8
GN 6/8
WHBU7/8
BU 8/8
#2 /4
BU2 BU1
#2 /4
1/ 4
2/4
3/4
4/4
F 8.5170.4212.
BU8 BU9
WH
BK
RD
BU
YE
#2/ 4
#2/ 4
P1 P2
1/4
2/4
3/4
4/4
Erasure Unit LED Board
A 602467.
2,4 G ND
1,3 V+
GN
BK
WH B K
WHG N
green
LD 20
LD21
green
LD39
LD1
red
red
BU YE
ST5909X2508A
RD
M
WH WHRD
M2
RD M WHBU
BU
M1
S tepper M otor Slow Sc an Wiring Diagram
ST 4118M 1204 4
4
Stepper Motor Drawer Page 1 of 3
A B C D E F
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A B C D E F
*4 /4
BU1
eLabel AGALVOCONNECT
A602464. A602429.
1
from PM I Board
X
BU10 P2 P5 ST19 #4
ST20 P1 A800234. 1
Page 2.1F
* 26/ 26 * 26/ 26 * 4/4 * 4/4 * 4/4 *4/4 B11
AOPTICSPOWER
A800236.
B13
ALDMODULATOR
A602430.
G alvo Voltage P1 ST21 #12 ST22 P1 A800235.
F1 * 12/ 12 *12/12 * 12/ 12 * 12/12 B12
125mAF
2 2
#6 /8
#2 /8
* 6/6 * 6/6
P3 P4
#6 /8
#2 /8
ST24 ST26
#6
A602428. #6 A602427.
IMPORTANT
Single boards of Optic Module are shown for information
purpose only. Do not open the Optic Module.
Do not replace any fuse.
* 6/6 * 6/6
* 6/6 * 6/6
ST23 ST25
3 BOL P1 P1 EOL
3
ALINEDETECT ALINEDETECT
A800149. A800149.
B14 B21
Wiring Diagram
Page 3 of 3
A B C D E F
Edition 1, Revision 10 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 213 of 218
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Document ID: 42866196 Service Manual
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P47 P49 P4 P8
P10
S1 S2
Y2
D32 R1519
R1548
D2
LD14
P46
LD7 LD15 LD1
LD5
R272
P3
C700
LD3 LD13
LD12 LD9
LD16 LD11
LD10
P2
5151_C34_002.cdr
IMPORTANT:
Fuses are not displayed on purpose.
Do not replace any fuse. In case of a broken fuse, replace the board instead.
Switch Meaning
S1 Reset of CPU. For R&D purposes only.
S2 Reset Hardware. For R&D purposes only.
NOTE:
On some PMI Boards the switches S1 and S2 are not available.
Edition 1, Revision 10 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 215 of 218
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Document ID: 42866196 Service Manual
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C189
P5
F27
R191
L1#6
Q41
C267
P19
P18
L189
P3
P3
L188
P15
P16
P21
P22
S3
S1
1 2
ON
S1
5151_C34_001.cdr S3
Figure 173: Location of switches on the Power Board / Power II Board
IMPORTANT:
Fuses are not displayed on purpose.
Do not replace any fuse. In case of a broken fuse, replace the board instead.
Meaning
S1/1 Not used.
S1/2 Not used.
S3 Board reset. Only for R&D purpose.
NOTE:
On some Power Boards / Power II Boars the switches S1 and S3 are not available.
Edition 1, Revision 10 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 217 of 218
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14 Explanation of notes
Safety-relevant notes
Icon Signal word Situation
CAUTION: Hazardous situation which, if not avoided, can lead to a minor
injury to a user, engineer, patient or any other person.
None-safety-relevant notes
Icon Name Type of information
IMPORTANT: Highlights very important actions which have to be carried out to
prevent malfunction.
15 Conventions
Highlighting of tasks
Task number Task description Remark
(1) Connect the cable. Examples for working steps to be performed in
(2) Switch the machine on. the listed sequence.
Edition 1, Revision 10 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 218 of 218
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