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Thermal Receipt Printer

The document discusses features and specifications of 80mm thermal receipt printers. Key points include: - Print speeds up to 260mm/s and new features like ethernet monitoring, paper reprinting, and 115200bps serial printing. - Specifications for various printer models including printing width, resolution, interfaces, and languages supported. - Common issues covered like unclear printing resolved by cleaning the print head, paper feeding issues from worn gears, and how to diagnose interface, power adapter and other component problems.

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Mayra Peña
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0% found this document useful (0 votes)
119 views10 pages

Thermal Receipt Printer

The document discusses features and specifications of 80mm thermal receipt printers. Key points include: - Print speeds up to 260mm/s and new features like ethernet monitoring, paper reprinting, and 115200bps serial printing. - Specifications for various printer models including printing width, resolution, interfaces, and languages supported. - Common issues covered like unclear printing resolved by cleaning the print head, paper feeding issues from worn gears, and how to diagnose interface, power adapter and other component problems.

Uploaded by

Mayra Peña
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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------Thermal receipt printer-------

------Thermal receipt printer-------

1.80mm Thermal Printers Introduction

The 80mm series printers have lots of new advanced features and the
printing speed increases notably.
(1) Driver Mode Print Speed Set DIP switch, "SW-8" ON with the
high-speed driver mode, the graphics printing speed increases from
27mm/s to 100mm/s, and the 80mm series from 90mm/s to 260mm/s.
In the mean time, printers work with low noise
For 80230 or 80260, there are many new features, such as paper-end
reprinting function, ethernet printer status monitor, ethernet multi-link,
EPSON OPOS ADK V1.95 supports, thai characters printing, and optional
parity bit (None, Odd, Even, Space and Mark) for serial port.

(2) Kitchen print beeper set DIP switch, "SW-6"ON, if connect one
speaker to printer cash drawer port, when cut Paper finished, speaker
will be beeping for 5 seconds, to notice there is one print finished. (NOTE:
when printer cash drawer port is connected with cash drawer,please do
not set DIP switch, "SW-6"ON, otherwise cash drawer will be burnt.)

(3) Serial port 115200bps high speed print On serial printer,set DIP
switch, "SW-8 "ON, to get 115200bps high speed print Mode.

(4) Ethernet multi-link When one printer is online printing, another


printer can be connected and holding online, waiting for printing
command.

(5) Paper-end Reprint Paper end cause printing unfinished,now install a


new paper roll , unfinished printing will be repeated to get it complete
finished.

(6)Printer is embedded with software Defend software property, with


this function, printer can't be working properly if software or printer
changed.
------Thermal receipt printer-------

2. 80mm Thermal printer Technique parameter

Mdel 80180 80230 80260

Printing
Line thermal
method
Printing
180mm/s 230mm/s 260mm/s
speed

Printing width 72mm/576 dots(paper width 79.5±0.5mm)

Paper
0.06~0.08mm
thickness

Print columns 576 dots per line or 512 dots per line

Resolution 203X203 dpi(Maximum)

NV Flash
60KBytes 256KBytes
buffer
Data receive
32 KBytes 128KBytes
buffer
Character
ASC II 13 international character sets
sets
Chinese GB18030

Language Buyer language

Interface RS-232C/Parallel/USB/Ethernet

Cutter Full or partial

Reliability Printing head 100 kilemeters


------Thermal receipt printer-------

cutter 1000,000 times

Power Input AC100~220V(50/60HZ,≤1.5A)

supply Out put DC 24V/2.5A

Cash drawer DC 12-24V/1A

Print beeper / Available

Black mark / Available

Kitchen print / Available

Working temperature 0-45℃


Environment
Humidity 10-80%

UPC-A/UPC-E/JAN13(EAN13)/JAN8(EAN8)
Bar code
/CODE39/ITF/CODABAR/CODE93/CODE128

Driver Win9X/WinME/Win2000/WinNT/WinXP,WinVista,Win7

Command Compatible with ESC/POS&Star

3.Printer&Standard equipment:
Printer one unit
Power adaptor(24V) one unit
Power cable one unit
Drive, user manual, warranty card one set
Date cable(serial, parallel or USB) one unit
Paper roll one unit

4. Printer spare parts:


Spare parts include: mechanism, PCB controller, plastic case & frame,
power adapter, interface, panel controller...and so on, following is the
function for them:

(1)Mechanism: It is one of central parts in printer, consist of motor and


print head, it is made from exactly technique.To one thermal printer, it has
a carriage motor to roll thermal paper, print head is the thermal sensor,
print out characters and graphics when thermal resistance heated.

(2)Plastic case & frame: Install PCB controller board and metal parts
together, to assemble one full printer.

(3)Interface card: Interchange data between printer and PC host,


------Thermal receipt printer-------

available for parallel, serial, USB, ethernet ...and so on.

(4)PCB Controller board: It is the most important part in printer,


command printer to print out characters and graphics. It is consist of CPU
main circuit, power supply circuit, carriage motor circuit, cash drawer
circuit.

(5)Power adapter: Supply direct current for printer, switch AC current into
DC current, supply stable pump DC current.

(6)Panel board: There is FEED, POWER, STATUS indicators on the panel


board, press FEED to move paper forward, self-test, hex mode, and
indicate problem on print adapter.

(7)Auto-cutter: Cut paper when printing finished, full or partial cut


optional, consist of carriage motor, gear, cutter, cut slice.
------Thermal receipt printer-------

4. Printer problems analysis:

(1) Mechanism: Its life time is affected by environment and paper quality,
in dusty environment, or using bad quality thermal paper, will reduce
mechanism life time. So mechanism need to be cleaned in period. Printer
characters may become partially unclear due to accumulated paper dust
and dirt. To remove blackish dust collected on the surface of the thermal
head, wipe it with Isopropyl alcohol (IPA). To use good quality thermal
paper can extend mechanism life, at the same time thermal head won't be
easy dusty. After long time working, will happen feeding paper not
smoothly or not feeding problem, which is caused by printer gear
expending life, you can change new gear to resolve this problem.

(2)Cutter: When print finished, if auto-cutter can't cut, or can't cut


properly, firstly to check if auto-cutter is off? Connection is correct or not?
You can replace another available cutter onto the printer, to check if
original cutter is damaged. If cutting paper can be completed, maybe the
cutter splice is distorted or short of bounce, you can change a new cutter
or increase cutter bounce to resolve the problem.

(3)PCB Controller: If printer has following problem: can't print out, print in
mass, can't feed paper, maybe the elements on PCB is damaged, users
can replace the PCB board with a new controller board.

(4) Plastic case & frame: It is not easy to be damaged, except that wrong
transportation, operation, shock reason will Make it damaged. If damaged,
please change to new case and frame.

(5)Power adapter: Before printer power on, do remember to check if


adapter is same as what printer needed. Please use the adapter together
with the same printer, using wrong adapter will damage printer. If adapter
indicator is off after connection, the adapter should be damaged.

(6)Interface: When printer can't work or print in mass, maybe printer


interface is damaged, user can replace the interface port by a good one, to
confirm if interface card is damaged.

(7) Panel board: If printing is normal, but FEED button doesn't work, then
panel board is damaged. if printing is normal, but POWER indicator is off,
then POWER indicator is damaged. User can replace the panel board to
check if it is damaged.

5. General problem:
------Thermal receipt printer-------

(1) Will the serial port printer print in mass?


Printing in mass will happen if baud rate of PC host is different from
printer's.

(2) Why is the red light flashing with paper installed properly?
Print head is too hot or printer hasn't detect the black mark; Or the print
head and cutter haven't connected correctly.

(3) Why can't the printer open cash drawer? Or cash drawer open
automatically?
Please check if the cash drawer is connected with printer properly. If
connected properly, please send service department to fix it. If cash
drawer open automatically, maybe it is burnt, please send service
department to fix it.

(4) Why doesn't printer test the paper?


Please clean the printer sensor with soft brush if the sensor is dusty. If it
doesn't work after cleaning,Please send to service department for fixing.

(5) Why printing in disorder after using the printer for some time.
The printer interface is damaged, please change communication interface
board or send maintenance department to fix it.

(6) Why the indicators can't be lighting?


Please check if power line is inserted correctly to printer,adapter and
socket, and check if printer is power on. If above all correct, please send
maintenance department to fix it.

(7) What are the additive functions of series?


Compared with GP-80 series have following additive functions: download
NV image, macro-definition print, page mode print, compatible with
EPSON TM-T88III roundly.

(8) Why does the thermal printer print unclearly?


Please confirm if the whole print area or part of it is unclearly, if the whole
print area is unclearly,maybe the print paper can't get up to the quality
standard, if part of print area is unclearly, maybe the print head is
dusty,please clean the surface of thermal head gently with alcohol cotton,
if can't print clearly, please send maintenance department to fix it.

(9) What languages does series support?


80MM series printers support simplify, traditional, Korean, Japanese and
21 sorts of international language.
------Thermal receipt printer-------

(10) How to install printer in network neighborhood ShareDocs?


Come into network neighborhood, find the printer in sharing, double click
the printer to install the driver.

(11) Why auto-cutter only cut in half?


The cutter splice is distorted or short of bounce, you can change a new
cutter or increase cutter bounce to resolve the problem.

(12) Ethernet or print in multi-link,but sometimes can't print out, how to


resolve it?
Firstly check internet connection is always on or not, then make Self-test
on each printer, to check if Some Ethernet ID is repeated, if with such
problem, please use Ethernet IP program to change Ethernet ID To make
each printer have their own ID Number

(13)Why is the thermal printer cutter locked?


At this time please don't prize by rigidity object, firstly please press top
cover or pat it slightly, to check if cutter can return back. If not please
open the front cover of cutter, adjust the gear by hand to make the cutter
cover open front cover automatically.

14) How to manage if some water leak into printer?


Key: Please power off immediately, use a electric drier to make PCB,
mechanism dry fast.
Note: temperature can not beyond 50

(15) How to get into drive mode? What additional functions with series?
Set DIP switch, "SW-8"ON with the high-speed driver mode, the graphics
printing speed of series increases from 27mm/s to 100mm/s, and the
series from 180mm/s to 260mm/s. In the mean time, printers have low
work noise. For series,there are many new features, such as paper-end
reprinting function, ethernet printer status monitor, ethernet multi-link,
EPSON OPOS ADK V1.95 supports, thai characters printing, and optional
parity bit (None, Odd, Even, Space and Mark) for serial port.

(16) How to get beeper in Kitchen print:


Set DIP switch, "SW-6" ON, If connect one speaker to printer cash drawer
port, when cut paper finished, speaker will be beeping for 5 seconds, to
notice there is one print finished.
(NOTE: when printer cash drawer port is connected with cash drawer,
please do not set DIPswitch, "SW-6" ON, otherwise cash drawer will be
burnt.)
(17) How to get high speed print with Serial port 115200bps
On serial printer, set DIP switch, "S" W-8 ON, to get 115200bps high
------Thermal receipt printer-------

speed print mode.

(18) How to re-print document which was unfinished for paper end.
Now install a new paper roll, unfinished printing will be repeated to get it
complete finished.

(19) Does it support software embedded in printer?


Yes, printer is embedded with software; defend software property, with
this function, printer can't be working properly if software or printer
changed.

(20) Does it support multi-link with Ethernet port?


Key: Yes, when one printer is online printing, another printer can be
connected and holding online, waiting for printing command.

6. Replace printer port


(1) , I+, , ,such models, please loose the screws on the two sides of
port, pull the interface card out of printer carefully, and check the holes
position to install the port you need, you need confirm it is inserted in
correct, at its place, otherwise printer won't work.

(2) ,G I+, I I+, such models, please open the bottom cover by loose the
screws on it, and then loose the screws on the two sides of port, take the
interface card out of printer, and install the port you need, you need
confirm it is inserted in correct, at its place, otherwise printer won't work.

7. Safety Notice:
* Don't touch the Head of printer with anything.
* Don't touch the cutter blade.
* Don't bend the power cord excessively or place any heavy objects onto
it.
* Only use the power cord excessively or place any heavy objects onto it.
* Use only approved accessories and do not try to disassemble, repair or
remodel it for yourself.
* Install the printer on the stable surface. Choose firm, level surface
where the printer will not be exposed to vibration.
* Don't let water or other foreign objects in the printer.
* Don't connect a telephone line into the peripheral drive connector.
* We recommend that you unplug the printer from the power outlet
whenever you do not plan to use it for long periods

8.Guarantee free:
* Damaged by manmade reason.
* Disassemble printer before factory allowance
------Thermal receipt printer-------

* Printer is not from our factory, it is the imitated product


* One year guarantee period overdue
* Force majeure caused some parts of printer damaged

WARRANTY CARD

Dear Customer:
First, thank you trust and support us.

In order to safeguard your interests and efficient services, and make you
without any worries for the products, we provide warranty service on the
products.

Please carefully read the following clauses and items. When buying the
printer, please confirm the printer function normally, including accessories
and documents.

The warranty card will be requested for any services. Keep it properly.
Please fill in and send the product warranty cards copy within one month
to the local agent.

Our company will do our best to provide warranty services to you. We


guarantee the printer can be changed new one within one month, repaired
within one year and lifetime maintenance.

All products occurred faults in the period of warranty time (one year), free
services will be provided by our customer service center. In the warranty
period, the company will cover all kind of charges,such as spare parts and
repairing fee. When the warranty period is over, you'll be charged
according to regular fee.

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