STUDENT’S ON-THE-JOB TRAINING

DAILY REPORT OF ACTIVITIES

Name of Trainee: BRION, RAPHAEL TROY T. Company: Mapua University

Class Schedule: Monday to Friday | 8am – 5pm Professor: Edward B.O. Ang

Note: The trainee should give a brief but clear report on the task performed, its purpose and how it is
accomplished. Also, indicate the machines, equipment, tools and materials used, if any. Practice Safety.

Date : February 26, General Motors was created in 1908 by

2022 William "Billy" Durant, who started his career as a
Time In: 8:00 am horse-drawn vehicle builder. Initially, General
Time Out: 5:00 m Motors held only the Buick Motor Company but
Hour Spent: 9 hours gradually bought over 20 different firms, including
Oldsmobile, Cadillac, Oakland – now known as
Certified Correct by: Pontiac – Opel, Chevrolet, and Vauxhall Germany.
Prof. Edward B.O. Ang Harley Earl led GM's design studio until his
retirement in 1959. He designed and created the
iconic Cadillac LaSalle in 1927. The General Motors
Supervisor/Trainer Company is an American international automotive
corporation in Detroit, Michigan. The
American automaker is the largest manufacturer in
the United States and one of the biggest globally. It
was the world's largest automaker for 77 straight
Figure 1: William "Billy" years, from 1931, when it was surpassed by Ford
Durant Motor Company, through 2008, when Toyota
surpassed it. GM designed and produced military
equipment during World War I. Between 1917 and 1919, 90 percent of General
Motors' truck output was for the war effort. Durant's reign ended in 1920, following
another bank takeover. In the 1920s, under the leadership of Alfred P. Sloan, GM
experienced additional business restructuring, including the relocation of its
headquarters from Flint, Michigan, to the newly constructed GM Building in Detroit.
Sloan struck a compromise between decentralized and centralized management,
and by the late 1920s, GM had eclipsed Ford in sales. General Motors Company then
further grew up during the last years of World War II and the start of a new era. It
became the first American automobile maker to pay 1 billion dollars in taxes. During
that era, the signature corvette was introduced and released in 1953. In the
upcoming years, General Motors Company will maintain its supremacy and
leadership in the United States and the global market in the next three decades.
However, there is no way that a company can grow on a considerable scale without
setbacks and challenges such as vehicle defects in the automobiles they produce;
They also have an issue with the car quality they produce.

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 General Motors Company is ranked 22nd in the 500
fortune rankings in the United States. The General Motors
Company has different automotive manufacturing plants in
the USA and 8 different countries, and the automaker has
four core brands, namely the Chevrolet, Buick, GMC, and
Cadillac. General Motors also invests in other international
automotive brands that are in China, such as Wuling Motors,
Baojun, and DMAX. General Motors Company claimed to be
173 billion dollars in debt; in June 2009, GM filed for Chapter Figure 2: General
11 bankruptcy protection. The following month, it emerged Motors Logo
from the bankruptcy process and various restructuring. In the
year 2010, the corporation announced the end of the Pontiac
and Saturn brands and the sale of Saab. GM was left with four vehicle divisions
following the downsizing: Buick, Cadillac, Chevrolet, and GMC. GM returned to the
stock market in November 2010 with one of the largest initial public offerings in US
history. The next year, GM reclaimed its position as the world's largest automaker.

Onstar Corporation, a subsidary company of the General Motors Company,

and the one that conducted and gave us a seminar last night is a subscription based
communications company that provides secury, comfort, emergency services,
hands free callng, a world class navigation, and diagnosis of your General Motor
Vehicles automobile. OnStar has been assisting drivers for 25 years. They are able
to provide a variety of services to their Members to make them feel safer and more
connected regardless of where they are. With in-vehicle and app-based safety
services, the subscribers and their loved ones may travel with the assurance of
an assistance from OnStar company is available 24 hours a day.

Figure 3:OnStar Corporation

The seminar opened with the remarks of Ma'am Angelita introducing the
dedication of General Motors in the line of saving and serving its customers' lives so
they can reliably travel on the road without being worried about anything
happening. Ma'am Angelita is the Philippine representative of General Motors, and
she introduced Ms. Char Poranganel, the assistant manager of Global Public
Outreach. Ma'am Char started her speech and discussion that GM is determined to
treat their customers with respect and equality, which means all people that walked
in their doors are treated with utmost care, the GM is committed to serving their
customers with services and solutions that customers need and is acessible to all.

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 According to Ma'am Char that people should opt to be open minded in many things
such as change, people should be always open minded in various things, and GM
aims for people to create a space for everyone to be able to open and show their
authentic selves. Ms. Angie showcases the GM's long term goal of zero crashes, zero
emissions, and zero ingestions with the help of their autonomous systems called the
cruise automobile and the cadillac lyriq which coincidentally are both electric
vehicles. With the rise and steady demand of electric vehicles not only in the US but
around the world shows the impact that being a part of people that are hoping to
preserve and continuously help the environment by switching to sustainable measn
such as electric vehicles.
The zero–zero–zero vision of the General Motors brand proves further that
the company and all its subsidiary groups aims to continuously produce sustainable
vehicles that normal man can afford in the future. The year 1996 is the start of
OnStar as the video that was shown during the presentation of Ma'am Angie, it was
the year of blue button and automatic crash notification was created and the start
of onstar, the year 2005 was the program and launching of what they call the crisis
assist system which they connect customers or subscribers to service tech
assisstants that are available 24/7, the 2008 was when Onstar launched the Stolen
Vehicle Slowdown system where it will automaticall slowdown to help in the pursuit
of police authorities once it is reported as stolen, in the year 2014 was when they
launch a more techy stuff such as in – vehicle wifi system that lets people connect
on board wherever they are travelling, while lastly, in 2021 they launched the OnStar
guardian app to be able to assisst their customers at a faster phase around the
United States. In this seminar many expressed their amazement towards OnStar's
dedication to serve their customers, OnStar's motto of Be Safe Out There is an
important matter that they continuously improve throughout the years of
improvement that they say more than 150,000 members call are made everyday
requiring their 24/7 assisstance anywhere and everywhere throughout the United
States, though many Filipinos and students are dismayed for the reason of
unavailability of OnStar in the Philippines, they expressed that how they wish OnStar
is available here in our country.

Unfortunately one of the board of directors of OnStar didn't make it and

discuss in introducing the importance of OnStar, Ma'am Char again took stage and
discuss the public safety and how they typically handle emergency services during
an event of unforeseen circumstances. The newly launched guardian mobile app
according to Ma'am Char can able to track and text all your registered loved ones
incase of any accidents and emergency situations arise, they will be able to dispatch
an ambulance or fire fighters and immidiately contact loved ones to inform that you
are safe and something just happened, for me this is a good application with many
uses, there are no holes to point but they are still continuing to improve their
services in the last 25 years that they opened. The OnStar guardian application and
services are not only limited to the United States but is available in 5 different
regions such as Middle East, China, South America, Mexico, and lastly Canada which
is a close neighbor of US. According to Ma'am Char, the statistics that they've shown
shows that more than 12 thousand calls are being resolved monthly by OnStar

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 Guardian, and that is a mixture of Automatic Crash incidents, in – vehicle
emergencies, good samaritan calls and more. Through the years of handling
different calls and handling various situations the GM OnStar company have
compiled and managed to get datas that they accurately use in terms of declaring
that someone happened to be in an accident or they need immidiate help as fast as
they could because it could be fatal. According to the speaker that the system is so
advanced and sophisticated that it can differentiate false alarms from real alarms
that are concerning peoples lives.

Figure 4: Discussion of Ma'am Char

The second
and last set of
speakers were
introduced to be
Ma’am Michelle
Calloway and Mr.
Marco Tontodonati
that holds the
Director and
System Analyst
position for OnStar
Fleet. They are to
Figure 5: General Motors Executive discuss the OnStar
Fleet and what it is.
Ms. Michelle then introduced herself and how she began her career journey with
General Motors, she described that she is a General Motors Company employee all
her life from internships to a successful director, like us Ms. Michelle is a successful
Mechanical Engineer that worked in the General Motors Company assembly line and
all she thought about was improving her skills and widening her horizon in different
areas and perspectives of the automobile, she also said that working with General
Motors she has gotten a Master’s with the help of General Motors fellowship. Ms.
Michelle not only excelled in the manufacturing assembly line, but she also
described that working in General Motors has her experience in different fields such
as program managements, finance, call center operations and other services that
OnStar corporation provides. Ms. Michelle then ends her introduction that she is

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 continuously pursuing knowledge and learning new things and describes herself as
a learner and a person who loves to learn. Mr. Marco then proceeds to introduce
himself as a system analyst that worked in GM OnStar services for 8 years, he has
15 years of IT and computer support experience, Mr. Marco is a graduate of
software engineering and describe his experience as started his job as a computer
clerk and as time goes by an opportunity in General Motors and started out as a
senior developer and worked his way up to what he has today, he gave an advice to
the young generation that never be afraid in taking in risks that you know are worth
it in return. The OnStar vision and mission is to protect the customers’ drivers and
their assets through the various software solutions they develop through the
efficiency of business and insights. OnStar is a global company that is connected
around the world and continuously expand while bringing on new products that
connects people and their families closely. The OnStar success started in the year
2014 when they brought the 4G connectivity to their vehicles that brings the
consumers more data to use, they were the first to use a 3rd part API data provider
in the United States. The OnStar then describe that in 2021 they are already capable
of supporting non – General Motor vehicles, which means that it can be more
diverse in the upcoming years not only for United States but for the rest of the world
as the General Motors discovers and find new ways to connect to their primary
consumers.

The General Motor main mission is to serve their customers holistically, they
want to maximize more their interaction with their consumers from their shopping
journey all the way to ownership and experience journey. The collaboration
between General Motors and various companies throughout the years shows on
how much that particular company for example a local trucking company
collaborates with General Motors OnStar to keep their drivers and consumers safe
in the roads, the General Motors prioritizes the safety of its consumers with utmost
care and various considerations as was discussed in the seminar. Lastly, the question
and answer portion were next and some particular questions took my interest such
as the cyberscurity strength of the General Motors OnStar Corporation system, can
they withsthood any outside attacks by hackers and other terrorists, they assure
that they have 24/7 software engineers and people who specialize in their fields
working up their security to prevent that kind of event. Another question that
interest me is that did they try to install an OnStar corporation or did they try to
integrate to a car model that are older than the 90’s to make it more safe and
reliable in the streets. They answered that they did this kind of setup more than
once and they are carefully including many terms and services that can be used as
for future references.

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 Figure 6: Answering the Questions and Discussing their
life careers

References

[1] J. Kollewe, "The history of General Motors," The Guardian, 30 April 2009. [Online].
Available: https://www.theguardian.com/business/2009/apr/30/general-motors-gm-
history. [Accessed 1 March 2022].

[2] "History of General Motors: Timeline and Facts," TheStreet, 2 January 2020. [Online].
Available: https://www.thestreet.com/lifestyle/cars/history-of-general-motors. [Accessed
3 March 2022].

[3] OnStar, "Get where you’re going with confidence, in or out of any vehicle," OnStar,
[Online]. Available: https://www.onstar.com/us/en/home. [Accessed 3 March 2022].

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