Scribd
Upload
60 views3 pages

Lufthansa

The test plan outlines testing for Lufthansa's flight booking system, which allows customers to book flights, view schedules, and manage bookings. Key areas to be tested include user registration and login, flight search and booking, payment processing, flight status tracking, and customer support. Testing tasks involve

Uploaded by

Light Yagami
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
60 views3 pages

Lufthansa

The test plan outlines testing for Lufthansa's flight booking system, which allows customers to book flights, view schedules, and manage bookings. Key areas to be tested include user registration and login, flight search and booking, payment processing, flight status tracking, and customer support. Testing tasks involve

Uploaded by

Light Yagami
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 3

Test Plan Name: Lufthansa Flight Booking System Test Plan

Introduction: Lufthansa is a German airline that operates flights to more than 220 destinations
worldwide. The purpose of this test plan is to outline the testing approach for the Lufthansa Flight
Booking System. The system allows customers to book flights online, view flight schedules, and manage
their bookings.

Test Items:

User registration and login

Flight search and booking

Payment processing

Flight status tracking

Customer support system

Features to be Tested and Not to be Tested:

Features to be tested: User registration, flight search and booking, payment processing, flight status
tracking, and customer support system.

Features not to be tested: Integration with other systems or third-party applications.

Features Pass or Fail Criteria:

User registration and login: User should be able to register and login successfully.

Flight search and booking: User should be able to search and book a flight successfully.

Payment processing: Payment should be processed successfully, and the user should receive
confirmation of booking.

Flight status tracking: User should be able to track the status of their flight successfully.

Customer support system: User should be able to contact customer support and receive a response
within a reasonable timeframe.

Suspension Criteria:
Testing will be suspended if critical defects are discovered that prevent the system from functioning as
intended.

Test Environment:

Hardware: Desktop computer, laptop, tablet, and smartphone.

Software: Operating systems (Windows, macOS, iOS, Android), web browsers (Chrome, Firefox, Safari),
and email clients.

Network: Internet connection with different speeds and network conditions.

Test Deliverables:

Test plan document

Test cases

Test reports

Defect reports

Traceability matrix

Testing Task:

Test case development

Functional testing

Integration testing

User acceptance testing

Performance testing

Security testing

Regression testing

Defect reporting and tracking

Staff and Training:

Test manager: responsible for overall testing activities and management of the testing team.

Test lead: responsible for test planning, test case development, and execution of test cases.
Test engineers: responsible for executing test cases and reporting defects.

Customer support representative: responsible for testing the customer support system.

Training will be provided on the testing tools and techniques.

Responsibilities:

Test manager: overall responsibility for testing activities, communication with stakeholders, and signing
off on the test plan.

Test lead: responsible for test planning, test case development, and ensuring that testing activities are
executed as per the test plan.

Test engineers: responsible for executing test cases, reporting defects, and retesting fixed defects.

Customer support representative: responsible for testing the customer support system and providing
feedback on the system's usability and functionality.

You might also like