Project Communication Management involves developing and implementing strategies for effective information exchange with stakeholders. It has three key processes:
1. Plan Communications Management - Developing an appropriate communication plan based on stakeholder needs and organizational resources.
2. Manage Communications - Ensuring timely creation, distribution, storage, retrieval and monitoring of project information.
3. Monitor Communications - Ensuring stakeholder information needs are met by monitoring communication channels and feedback.
Effective project communication requires understanding communication methods, interpersonal skills, stakeholders' information needs, and tools for sharing and tracking information over the project lifecycle.
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Project Communication Management
Project Communication Management involves developing and implementing strategies for effective information exchange with stakeholders. It has three key processes:
1. Plan Communications Management - Developing an appropriate communication plan based on stakeholder needs and organizational resources.
2. Manage Communications - Ensuring timely creation, distribution, storage, retrieval and monitoring of project information.
3. Monitor Communications - Ensuring stakeholder information needs are met by monitoring communication channels and feedback.
Effective project communication requires understanding communication methods, interpersonal skills, stakeholders' information needs, and tools for sharing and tracking information over the project lifecycle.
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Project Communication Management
PRESENTED BY HASINA CHANNAR
TRAINER –TEACHER-SPEAKER (TTS) Effective Communication Social Circle Project Communication Management Project Communication Management includes the processes to ensure that information needs of the project and its stakeholders are met through development of artifacts and implantation of activities designed to achieve effective information exchange. Project Communication Management consists of two parts. 1)The first part is developing strategy to ensure communication is effective for stakeholders. The second part is carrying out the activities necessary to implement the communication strategy. Plan Communications Management :The process of developing an appropriate approach and plan for project communication activities based on the information needs of each stakeholder or group available organizational assets and the needs of the project.
Manage Communications creation The process of ensuring timely
appropriate collection ,creation, distribution ,storage, retrieval ,management, monitoring and the ultimate disposition of project information. Monitor Communications- The process of ensuring the information needs of the project and its stakeholders are met. PROJECT COMMUNICATION MANAGEMENT OVERVIEW PLAN Communication Manage Communication Monitor Communication Management Inputs Inputs Inputs 1.Project Charter 1.Project Management Plan 1.Project Management Plan 2.Project Management Plan 2.Project Documents 2.Project documents 3.Project Documents 3.Work Performance Reports 3.Work Performance Data 4.Enterprise Environmental Factors 4.Enterprise Environmental factors 4.Enterprise Environmental factors 5.Organizational Process Assets 5.Organizational Process Assets 5.Organizational Process assts
Tools &Techniques Tools and Techniques Tools and Techniques
1.Expert Judgement 1.Communication technology 1.Expert Judgement 2.Communication requirements analysis 2.Communication Methods 2.Project Management Information 3.Communication Technology 3.Communication Skills System 4.Communication Models 4.Project management Information 3.Data Representation 5.Communication Methods System 4.Interpersonal and team skills 6.Interpersonal and Team Skills 5.Project Reporting 5.Meetings 7.Data Representation 6.Interpersonal and Team skills 8.Meetings 7.Meetings
Outputs Outputs Output
1.Communications Management Plan 1.Project Communications 1.Work Performance information 2.Project Management Plan 2.Change Requests updates 2.Project Management Plan Updates 3.Project Document updates 3.Project Management Plan Updates
3.Project documents update 4.Organizational Process updates 4.Project document updates
KEY CONCEPTS FOR PROJECT COMMUNICATIONS MANAGEMENT Communication is the exchange of information, intended or involuntary. The information exchanged can be in the form of ideas,instructions,or emotions. The mechanisms by which information is exchanged can be in: Written Form. Either physical or electronic Spoken- Either face to face or remote Formal or informal(as in formal papers or social media) Through Gestures Tone of Voice and facial expressions. Through Media Pictures ,actions or even just choice of words. Choice of words There is often more than one word to express an idea; there can be subtle differences in the meaning of each of these words or phrases Verbal Communication Skills Kinesics Chronemics is the study of the use of time in nonverbal communication. The way that an individual would perceive and value time, structure our time and react to time is a powerful communication tool, and helps set the stage for the communication process. Across cultures, time perception plays a large role in the nonverbal communication process. Time perceptions include punctuality, willingness to wait, and interactions. The use of time can affect lifestyles, daily agendas, speed of speech, movements and how long people are willing to listen. Time can also be used as an indicator of status. For example, in most companies the boss can interrupt progress to hold an impromptu meeting in the middle of the work day, yet the average worker would have to make an appointment to see the boss. Proxemics
· Intimate distance (0-2 ft.)
· Personal distance (2-4ft.)
· Social distance (4-12 ft.)
· Public distance (>12 ft.)
HAPTICS COMMUNICATION SKILLS How to Improve Non Verbal Communication Skills Verbal Communication Skills Communication Strategies Importance of Non Verbal Communication The Ultimate Guide to Communication Skills TOP C0MMUNICATION SKILLS