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Chapter 1 - Lesson 2

This document introduces communication skills and provides an overview of key communication concepts. It outlines three learning outcomes: explaining communication principles, contexts of communication, and setting goals to improve as a communicator. The document then defines communication principles such as communication beginning with self and involving choices. It also defines different communication contexts like intrapersonal, interpersonal, public, mass, and digitally mediated communication. It closes by outlining three goals of communication study: becoming a competent, ethical communicator knowledgeable about communication theory.

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PHENYO SEICHOKO
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70 views12 pages

Chapter 1 - Lesson 2

This document introduces communication skills and provides an overview of key communication concepts. It outlines three learning outcomes: explaining communication principles, contexts of communication, and setting goals to improve as a communicator. The document then defines communication principles such as communication beginning with self and involving choices. It also defines different communication contexts like intrapersonal, interpersonal, public, mass, and digitally mediated communication. It closes by outlining three goals of communication study: becoming a competent, ethical communicator knowledgeable about communication theory.

Uploaded by

PHENYO SEICHOKO
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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ENGLISH COMMUNICATION SKILLS 1A

Introduction to Human Communication_2 CSA1AA1


Quotes for the day:
Coming together is a beginning; keeping together is
progress; working together is success - Henry Ford

Every morning you have two choices: continue to sleep


with your dreams, or get up and chase them.
Outcomes
This chapter introduces you to the importance of communication in your everyday life.
You will also find out in this chapter that communication is the foundation on which you
build your personal, social, and professional life. In addition, you will also learn about
communication on a deeper level, including the terms, processes, and contexts of
communication.

By the end of this part of the chapter, you should be able to:

1. Explain some principles of communication.


2. Explain how the context of communication differ from each other.
3. Set goals for improving yourself as a communicator.

Being able to communicate effectively is perhaps the most important of


all life skills. It is what enables us to pass information to other people,
and to understand what is said to us.
Communication Principles
1. Communication begins with the self.

How you see yourself makes largely informs how you will communicate.
You cannot rise beyond your self-worth.
Allow your perception of your communication to become a product of your interactions, you may be able to
communicate in interesting and effective ways.

2. Communication involves others.


 Positive, negative, and neutral messages that you receive from others all play a
role in determining who you are.
Communication itself is probably best understood as a dialogic process.
A dialogue is simply the act of taking part in a conversation, discussion, or
negotiation.
Communication Principles
3. Communication has both a content and a relational dimension.
The content of the message describes the behavior that is expected, whereas the relational message
suggests how it should be interpreted.

4. Communication involves choices.


 It involves the multiple aspects of the message: the verbal, nonverbal, and behavioral aspects.
It involves the choices surrounding the transmission channels used.
It involves the characteristics of the speaker.
it involves the relationship between the speaker an the audience.
It involves the characteristics of the audience.
It involves the situation in which the communication occurs.
5. Communication quantity does not increase communication quality.

6. Communication is pervasive. It implies that it spreads to all aspects of your life.

7. Communication cannot be reversed.


Communication Contexts
1. Intrapersonal communication.
 This is the process of using messages to generate meaning within the self.
 It occurs within your own mind, in your reflections, meditations, your beside the bed moments.
 It also includes such activities as solving problems internally, resolving internal conflict, planning for the
future, and evaluating yourself and your relationships with others.

2. Interpersonal communication.
 This is the process of using messages to generate meaning between at least two people in a situation
that allows mutual opportunities for both speaking and listening.
 Reasons for interpersonal communication:
-- To solve problems.
-- To resolve conflicts.
-- To share information.
--To improve perceptions of oneself.
--To fulfil social needs, such as the need to belong or to be loved.
 Subsets of interpersonal communication:
-- Dyadic communication. This is simply two-person communication.
-- Small-group communication. This is the process of using messages to generate meaning in a small
group of people
Communication Contexts

4. Public communication.
 This is the process of using messages to generate meanings in a situation in which a
single speaker transmits a message to a number of receivers, who give nonverbal and
sometimes question-and-answer feedback.
Places where public communication is being received include: classes, convocations
and at religious services.

What can we derive from public communication?


-- Information or persuasion.
-- Entertainment.
-- Introduction.
-- Announcement.
-- Welcoming.
-- Tribute
Communication Contexts

5. Mass communication
 This is the process of using messages to generate meanings in a mediated system,
between a source and a large number of unseen receivers.
 It involves a transmission system (mediator) between the sender and the receiver.
Various forms of engaging in mass communication are: Twitter, Instagram, Facebook,
YouTube videos, campus newspaper, podcasts.
Media convergence, the new communication technology of unifying separate
channels of communication. Example of this is your smartphone.

6. Digitally mediated communication.


This is any form of communication that is conducted through new communication
technology.
It involves the use of an online discussion board, e-mail, Twitter, Snapchat, or other
digital media resource.
The consolidation of voice, data, video, audio and other channels of communication
through smartphones and other devices is known as technological convergence.
Communication contexts
Characteristics of DMC:
1. It is versatile and mobile.
2. It can facilitate all types of communication, ranging from dyadic interactions to mass
mediated messages.
3. It can be both synchronous and asynchronous.

Synchronous communication: this occurs when there is instantaneous sending and


receiving of messages, such as in face-to-face or some text-message interactions.

Asynchronous communication occurs when there is a small or even substantial delay


in interaction, such as with discussion-board posts or responses to Facebook
messages.
Goals of communication study

Three broad goals to get you started are:


1. Become a competent communicator.
2. Become an ethical communicator.
3. Become knowledgeable about communication theory
and research.
CLOSING JOKE:
If you think you are too small to make a
difference, try sleeping with mosquito

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