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and selection for purchasing footwear brands. Methodology: In order to assess the factors influencing
consumers' footwear brands preference, Students of three departments i.e. Sciences were selected for
the data collection. A sample size of 150 respondents was recruited by using convenience sampling
technique. Data was analyzed with the help of Statistical Package of Social sciences (SPSS 22).
Correlation, Anova and Regression analysis was applied to analyze the relationship of independent
variables and the dependent variable. Results: Results of correlation, anova and regression analysis
shows that there is a significant relationship between price, product quality and consumers' preference.
Recommendation: Present study is beneficial for the footwear manufacturing industry. They have to
incorporate product quality in their product since this variable is more influential on the consumers''
preference. Particularly, they have to build the name of the brand which is recalled in their consumers'
subconscious mind, in terms of features and perceived quality which fulfill their functional benefits.
ResearchGate Logo
Author content
Article History:
Received:
09 Aug, 2019
Revised:
13 Mar, 2020
Accepted:
10 May, 2020
ABSTRACT
Objective: Objective of the present study was to analyze the key factors influencing
Sciences were selected for the data collection. A sample size of 150 respondents was
recruited by using convenience sampling technique. Data was analyzed with the help
Results: Results of correlation, anova and regression analysis shows that there is a
industry. They have to incorporate product quality in their product since this variable
is more influential on the consumers’’ preference. Particularly, they have to build the
name of the brand which is recalled in their consumers’ subconscious mind, in terms
1. Introduction
Globalization has changed every aspect of our lives; previously consumers’ were focused
on price of the product but now consumers’ have knowledge and they compare different footwear
brands with each other. The consumer focus on quality has led to the fashion constituting the
purchase of expensive brands which are of better quality. Present study explores factors that
influence consumers’ when they make decision for purchasing footwear. Ladies want an attractive,
stylish footwear which feels comfortable to them to create a good impression on others. Footwear
41
is a major and lucrative industry resulting in many competitors offering low prices which switch
Different competitors have different strategies for selling the product. Some are offering
discounted prices and some are making loyal consumers’ by providing quality footwear. In the
footwear industry the method for promotion is providing a quality product which will create an
excellent image in the minds of consumers’. Now a day’s females wear different types of footwear,
not only to shield and comfort their feet but also to convey good representation through stylish
footwear (Wang, 2014). Shoes industry creates a rank character for people and they accept it easily
(Guzel, 2013).
There are various types of factors which were used by marketers and manufacturing
industry to influence the consumers’ purchasing decisions. The problem this research addresses is
to analyze and determine the factors that affect the consumers’ preference in purchasing the
footwear brands. Present study also concludes that which are the most significant factors that
influence consumers’ preference of the footwear brands. The findings of this study will be greatly
To analyze the key factors which affect the consumers’ preference for purchasing
There are many footwear brands available in the market. Additionally, many factors are
involved to attract the consumers’ attention, through which consumers’ are influenced for the
selection or preference to that footwear brand. This research was mainly focused on the analysis of
those factors that affect the consumers’ selection or preference towards those footwear brands.
The outcome of this research will be beneficial for marketers, apparel or clothing companies and
footwear brands. This research also assists the footwear brands on how they should expand their
42
1.4 Scope
This research is beneficial for companies’ financial growth and increasing their
market share.
This research will be helpful for upcoming footwear brands and existing footwear
This research will be helpful for marketers to enhance the quality of their products to
1.5 Hypothesis
H1: There is a significant relationship between footwear brands price and consumers’
preference
H2: There is a significant relationship between footwear brands quality and consumers’
preference
consumers’ preference
H4: There is a significant relationship between brand loyalty and consumers’ preference
H5: There is a significant relationship between brand’s store location and consumers’
preference
Price
Quality
Consumers
Preference
Brands
Loyalty
Brands
conscious
Store
location
43
2. Literature Review
According to the study of Girma & Mulugeta, (2016) consumers’ demands and their
preferences have changed now towards the footwear industry. People are more conscious about their
outlook and they follow new trends of fashion industry. Consumers’ behaviors have also changed
towards new products. With the rapid advancement in the field of information communication
technology, people now a day are adopting different new fashion trends. Anand & Alekya, (2015)
determined in their research study that footwear industry has been generating more employment
opportunities, revenue and enhanced exports. According to their study the footwear industry’s
production increases their market share at a higher rate in the future from a current rate of 10-15%,
A study on brand conscious buyers of India reveals that on the basis of quality, consumers
evaluate features of brands, their design and comfortably which make them loyal to specific brands
(Naushad et al., 2014). Previously Price was very important point in the mind of consumers’ but
now they focus on the quality of the product (Lim., Atik., & Aprianingsih, 2015). According to the
previous researches it is showed that most of the consumers’ considers the reduction in the price
and discount deals to transform their purchasing decision but most of them are the mature
consumers’ (Kumar & Advani, 2015). Another research study shows that the style, quality, variety,
brands consciousness, price of the product and durability are the most considerable factors that alter
the purchasing decision and the brand loyalty of the consumers (Ayandis, 2014). Most of the
researches showed that discounted prices or special deals negatively affect brand loyalty, as well as
the high price conscious consumers want to pay additional prices for better quality and they have
lower buying intention. Consumers’ preference decision has been based on the product quality rather
Another research of (Al-Salamin & Al- Hassan, 2016) proposed, when consumers’ glance
his sight on a price of $4.99 since this being closer to four dollars than almost five dollars, this
triggers an enhanced consumers’ reaction towards such pricing strategy which is constructed on the
theory that prices have a psychological impact on the psyche of consumers’ buying preference.
Product quality has different features and uniqueness in service that has potential to convince
consumers. Previous research studies reviewed that quality of the product consists of such
components which include features, functions, services of the product, and material that create the
capability to satisfy the needs of the consumers (Lim & Aprianingsih, 2015). Product quality
includes the following elements such as material, size, color, fitting and the performance of the
product, which will affect the consumers’ preference for purchasing a single brand or switch around
to different brands (Mohan, 2014). According to Girma & Mulugeta, (2016) brands are symbolic
which provide all the information of product which is associated with the product such as product
features, characteristics, assistance and values, because it helps for developing the position of the
brands and positive self-image in consumer’s mind. Most of the latest researches state that brands
ISSN: 2523-0417(Online), 2521-5876 (Print)
52
Hussain, R., & Ali, M. (2015). Effect of Store Atmosphere on Consumers’ Purchase Intention.
Kocoglu, C., Tengilimoglu, D., Ekiyor, A. & Guzel, A. (2015). The Effects of Brands Loyalty on
the Consumers’ Buying Behaviors: The Example of Perfume in the Province Of Ankara.
Lim, R., & Aprianingsih, A. (2015). Factors Influencing Brands Loyalty Towards Sportswear in
Mohan, P. (2014). Influence of Product and Place Factors on Consumers’ Buying Behavior in
Nasar, A., Hussani, K. S., Karim, . E., & Siddiqui, M. Q. (2012). Analysis of Influential Factors on
Naushad, M., Saleem, S. & Rizvi, K. (2014). Measuring Factors Regarding Brands footwear.
market on fast moving consumers’ goods. Journal of Consumers’ Behaviour, 4(2), 251-
275.
Wang, Y. (2014). Consumers’’ Purchase Intentions of Shoes: Theory of Planned Behavior and
Saqib Qamar, Muhammad Shahzad
44
would be built through the name, symbol, its interior design or it would be integration of these
elements that will help the consumers’ to identify (Hussain & Ali, 2015).
For the marketing purpose loyalty concept is very important (Maheshwari & Jacobsen,
2014). Research in the clothing sector revealed that brand loyalty creates a positive result when it
comes to consumers’ preference and consumers’ purchase decision. The notion of brand loyalty is
considered as highly appropriate among researcher such as quality, right pricing, sales services and
store location for shoes manufacturers (Wang, 2014). Store environment creates huge impact on
consumers’ emotion and satisfaction, as well as convenient store location retail outlets influence the
consumers’ purchase decision (Hussain & Ali, 2015). Consumers’ preference is the decision
making process for buying product and services. Marketer should know if they want to satisfy the
consumers’ needs, make consumers’ loyal and retain the existing consumers’ they have to make a
strong strategy, therefore increase their competitive position. It is impossible today to continue being
cost competitive and present every feature wanted by consumers’ (Kocoglu, et al., 2015).
3. Research Methodology
Present study is designed to determine the factors influencing consumers’ preference for
purchasing footwear brands. Researchers adopted a quantitative approach for the present study and
selected a sample for data collection, composed of girls who have purchased and used footwear
brands. A sample size of 150 respondents was selected through convenience sampling technique.
The research has been conducted in Institutes of Dow University of Health Sciences and data was
obtained from the respondents of three departments Institute of Health Management; Dow College
of Pharmacy and Institute of Medical Technology. 50 respondents were selected from each
department to assess the factors influencing consumers’ preference for purchasing footwear brands.
Data was collected using a 20 items questionnaire having 5 point Likert scale. (Citation/ Was the
questionnaire adopted/adapted?) SPSS version 22 was used for data analysis. Correlation, Anova
and Regression analysis was applied to analyze the relationship of independent variables and
4. Data Analysis
Variable
Cronbach’s Alpha
Mean
Std. Deviation
Price
.593
7.7000
1.86364
Quality
.622
5.6533
1.92471
Brands loyalty
.733
7.0933
2.13110
45
Brands conscious
.781
7.1467
2.64039
Store location
.410
7.4067
2.03690
The value of Cronbach’s Alpha for the three items of price of footwear brands is 0.593, for
the variable of quality of footwear brands the value is 0.622, for the variable of brands loyalty the
value is 0.733. Similarly, the Cronbach’s Alpha for the variable of brand consciousness is 0.781 and
the value of the three items of the variable of store location is 0.410, which shows that data is reliable
Age
Frequency
Percentage
18-22 Years
85
56.7%
23-28 Year
65
43.3%
Table 4.2 computes the variable of age of the consumers’, results show that the majority of
the respondents at 56.7% belong in the age group of 16-20 years and remaining 43.3% respondent’s
Footwear Brands
Frequency
Percentage
Aero soft
10
6.7
Bata
37
24.7
English
24
16.0
Service
20
13.3
Borjan
1.3
Hush puppies
17
11.3
Stylo shoes
40
26.7
Table 4.3 computes the variable brands selection of footwear brands by the respondents,
results show that 6.7% respondents prefer Aerosoft, 24.7% prefer Bata, 16% EBH, 13.3% Service,
1.3% Borjan, 11.3% Hush Puppies and 26.7% respondents prefer Stylo shoes.
ISSN: 2523-0417(Online), 2521-5876 (Print)
46
Pearson Correlation
CP
PR
PQ
BL
BC
SL
CP
1.000
.293
.315
.281
.274
.280
PR
.293
1.000
.057
.281
.540
.333
PQ
.315
.057
1.000
.325
.327
.260
BL
.281
.281
.325
1.000
.534
.399
BC
.274
.540
.327
.534
1.000
.461
SL
.280
.333
.260
.399
.461
1.000
Consumers’ Preference
(Sig 1 tailed)
.
.000
.000
.000
.000
.000
PR
.000
.245
.000
.000
.000
PQ
.000
.245
.000
.000
.001
BL
.000
.000
.000
.000
.000
BC
.000
.000
.000
.000
.000
SL
.000
.000
.001
.000
.000
In the table 4.4 results of the correlation analysis show that consumers’ preference was
found positively correlated to price of footwear brands; product quality; brands loyalty; brands
conscious and store location. Following are the results of dependent and independent variable
correlation.
preference as values (Sig = .000; Pearson Correlation = .293), indicates that the relationship is
significant: p-value is below standard p-value of 0.01. There is a significant relationship between
brand quality of footwear and consumers’ preference as values (Sig = .000; Pearson Correlation =
.315), indicates that the relationship is significant: p-value is below standard p-value of 0.01. There
is a significant relationship between brand loyalty of footwear and consumers’ preference as values
(Sig = .000; Pearson Correlation = .281), indicates that the relationship is significant: p-value is
below standard p-value of 0.01. There is a significant relationship between brands conscious of
footwear and consumers’ preference as values (Sig = .000; Pearson Correlation = .274), indicates
that the relationship is significant: p-value is below standard p-value of 0.01. There is a significant
relationship between store location and consumers’ preference as values (Sig = .000; Pearson
Correlation = .280), indicates that the relationship is significant: p-value is below standard p-value
of 0.01.
47
Model
R2
Standard
Error
R2
Change
F Change
DF1
DF2
Sig
Level
.445
.170
.56696
.198
7.125
144
.000
a. Predictors: (Constant), Store Location, Product Quality, Price, Brands Loyalty, Brands
Conscious
In the model Summary table, the value of “R” is .445 which shows the correlation or
strength of association is 44.5% between the independent variables that are store location; product
quality; price; brands loyalty; brands conscious and dependent variable is consumers’ preference. R
Square is the percentage of the variation on dependent variable due to change in independent
variable. The value of R Square is .170, which shows that 17% of variation in dependent variable
(consumers’ preference) is due to change in independent variables (Pr, SL, PQ, BL, BC). Likewise,
the value of Durbin Watson illustrates that no autocorrelation error in data exist.
ANOVAb
Model
Sum of square
df
Mean square
Sig Level
Regression
11.452
2.290
50.125
.000a
Residual
46.287
144
.321
Total
57.739
149
In regression model ANOVA table 4.6 shows the overall significance of model. The
significance value is .000 less than .05, which shows that over all model is significant. The F Value
50.125 shows the combine effect of the model. The degree of freedom shows that the number of
independent variables that went into calculating the estimate. In regression, the value of df is 5
which indicate 5 independent variables that went into calculating the estimate. The value of df in
48
Table 4.7: Regression Coefficients - Values and Effects of each Independent Variable
Model
Unstandardized Coefficients
Standardized
Coefficients
Sig.
Std. Error
Beta
(Constant)
.624
.261
2.392
.018
Price
.235
.091
.234
2.591
.011
Product Quality
.243
.079
.251
3.063
.003
Brands Loyalty
.100
.080
.115
1.253
.212
Brands
Conscious
-.034
.075
-.048
-.452
.652
Store Location
.103
.080
.113
1.294
.198
Table 4.7 found the values and effects of each independent variable (PR, PQ, BL, BC, SL)
on dependent variable (CP). The beta of Price is .235, which shows this variable positively impact
on consumers’ preference and their impact is significant because sig. value is .011, which is less
than 5%. The beta of product quality is .243 which indicates that variable has a positive impact on
consumers’ preference and its impact is significant because the sig. value is .003, which is less than
5%. The beta of brands loyalty is .100, which also shows the positive and insignificant impact
on consumers’ preference because their sig. value is .212, which is greater than 5%. The beta of
brand conscious is -.034, which shows the positive and insignificant impact on consumers’
preference because their sig. value is .252, which is greater than 5%. The beta of store location is
.103, which shows the positive but insignificant impact on consumers’ preference
Table 4.8: Mean, Standard Deviation
Factors
Rank
Mean
St. dev.
Price
brands
2.7200
.98390
sale
2.6133
1.02837
49
.82264
1st
2.56
0.944
Quality
1.9600
.84250
guarantee of quality
2.0600
.88409
1.6333
.82264
5th
1.88
0.847
Brands loyalty
2.2200
.83441
brands
2.2400
.84090
2.6333
.95830
4th
2.36
0.877
Brands conscious
2.2200
1.06102
2.3467
.93407
2.5800
1.08850
3rd
2.38
1.02
5
Store location
2.6400
.92163
2.4000
.93407
2.3667
1.13762
2nd
2.46
0.99
Hypothesis Statements
Sig Level
Results
0.011< 0.05
Alternate Hypothesis is
Accepted
50
0.003< 0.05
Alternate Hypothesis is
Accepted
0.212< 0.05
Alternate Hypothesis is
Rejected
0.652< 0.05
Alternate Hypothesis is
Rejected
Ha5: There is a significant relationship between
0.198< 0.05
Alternate Hypothesis is
Rejected
5.2 Conclusion
The present research will be supportive for footwear industry in discovering the preference
of consumers’ as to their inclinations in footwear brands and the factors affecting them
(preferences). The research was conducted in Dow University for student’s preference in selection
of footwear. The results show that the relationship between price and consumers’ preference
coefficient is of significance at a value of 0.011 which is less than 0.05, so existing alternate
accepted. Relationship between quality and consumers’ preference coefficient is also of significance
at a value of 0.003 which is less than 0.05, so alternate existing hypothesis “There is a significant
relationship between quality and consumers’ preference” is accepted, Relationship between brands
consciousness price and consumers’ preference coefficient significance value 0.212 which is greater
than 0.05, So existing Alternate hypothesis “There is a significant relationship between brands
conscious and consumers’ preference” is rejected, Relationship between brands loyalty and
consumers’ preference coefficient significance value 0.652 which is greater than 0.05, So existing
alternate hypothesis There is a significant relationship between brands loyalty and consumers’
preference” is rejected, Relationship between store location and consumers’ preference coefficient
significance value 0.198 which is greater than 0.05, so existing alternate hypothesis “There is a
Correlation between price and consumers’ preference level of Sig value is .000 and Pearson
Correlation is .293). There is also a significant relationship between product quality and consumers’
preference (Sig = .000; Pearson Correlation = .315), brands loyalty and consumers’ preference (Sig
= .000; Pearson Correlation = .281), brands conscious and consumers’ preference (Sig = .000;
Pearson Correlation = .274) as well as between store location and consumers’ preference (Sig =
.000; Pearson Correlation = .280).
5.3 Recommendation
This research study has been beneficial for the footwear manufacture industry; they have
to incorporate product quality in their product since this variable is more influential on the
51
consumers’ preference. Particularly they have to build the name of the brands which is recalled in
their consumers’ subconscious mind, in terms of features, perceived quality which fulfill their
functional benefits.
Retailer and manufacture should create their brand value, which have to be incorporated with
emotional values, symbolic characteristics, and perceived brands status. Also the marketing strategy
such as promotion of the footwear manufacture should be tailored to specific consumers’ gender i.e.
that communication to the girls and ladies should focus on the comfort, durability, pricing strategy,
and product quality. This derives the long lasting features of the product, to develop their brands
The manufacturer should understand their consumers’ preference variables which is built on the
brands name, develop effective brands strategy that influence consumers’. Additionally, the store
outlet interior designs and consumers’ friendly environment, create the impact on consumers’.
This study is limited to a particular industry and along with a limited sample size. Future
researchers should investigate other types of factors such as four marketing “P” and also analysis
should be done on the relationship between why product quality has a very strong relationship with
consumers’ preference, determinant the characteristics of brands quality and their implied element
which influence the consumers’ behavior. We have targeted only footwear sector as a category of
female respondent, there are other sectors such as luxury product, and brands clothing section and
daily FMGC products which can also be investigated.
References
Al-Salamin, H. & Al-Hassan,E. (2016). The impact of competitive pricing on customer patronage
in Saudi Arabia: Al-Hassa case study. European Jounral of Business and Management,
8(12) : 62-79
Anand, G. & Alekya, U. (2015). A Study on Consumers’ Behaviour in the Footwear Industry.
Aynadis, Z. (2014). Factors Influencing Consumers’’ Attitude among Foreign and Domestic
Girma, M. (2016). Exploring Consumers’ Footwear bands Preference and Its Antecedents between
age groups and gender: In Case of dire Dawa administration. International Journal of
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Hussain, R., & Ali, M. (2015). Effect of Store Atmosphere on Consumers’ Purchase Intention.
Kocoglu, C., Tengilimoglu, D., Ekiyor, A. & Guzel, A. (2015). The Effects of Brands Loyalty on
the Consumers’ Buying Behaviors: The Example of Perfume in the Province Of Ankara.
Lim, R., & Aprianingsih, A. (2015). Factors Influencing Brands Loyalty Towards Sportswear in
Mohan, P. (2014). Influence of Product and Place Factors on Consumers’ Buying Behavior in
Nasar, A., Hussani, K. S., Karim, . E., & Siddiqui, M. Q. (2012). Analysis of Influential Factors on
Naushad, M., Saleem, S. & Rizvi, K. (2014). Measuring Factors Regarding Brands footwear.
market on fast moving consumers’ goods. Journal of Consumers’ Behaviour, 4(2), 251-
275.
Wang, Y. (2014). Consumers’’ Purchase Intentions of Shoes: Theory of Planned Behavior and
54
10.
How do you rate style/design of domestic shoes in terms of fashionability? Very good Good Satisfactory
poor very Poor 11.
How do you rate the style/design of imported shoes in terms of range of variety? Very good Good
Satisfactory poor very Poor 12.
How do you rate the design/style of domestic shoes in terms of range of variety? Very good Good
Satisfactory Poor very poor 13.
How much influence does style has on your shoes choice? Very much a lot little very little none 14.
How do you rate the quality of imported shoes interms of durability? Very good Good Satisfactory Poor
very poor 15.
How do you rate the quality of domestic shoes in terms of durability? Very good Good Satisfactory Poor
very poor 16.
How do you rate the quality of imported shoes interms of comfortability? Very good Good Satisfactory
Poor very poor 17.
How do you rate the quality of domestic shoes interms of comfortability Very good Good Satisfactory
Poor very poor 18.
How much influence does quality has on your shoes preference? Very much a lot little very little none
19.
How do you rate the price of imported shoes? Very high High Medium Low very low
55
20.
How do you rate the price of domestic shoes? Very high High Medium Low very low 21.
How much influence does the price has on your shoe choice? Very much a lot little very little none 22.
If you have any comment/suggestion please write on the space below
__________________________________________________
__________________________________________________
__________________________________________________
56
Appendix 2
Table: 1
Significance (sig)
Domestic Imported
20- 29 22 38 30 and above 40 20 * The Chi-square statistic is significant at the 0.05 level.
Table: 2
Age Groups style influence on shoes choice Chi-square df Sig. None Very little Little A lot Very much
20- 29 0 6 12 16 26 30 and above 6 10 26 16 2 * The Chi-square statistic is significant at the 0.05 level.
Table: 3
Age Groups quality influence on shoes preference Chi-square df Sig. None Very little Little A lot Very
much
*,
20- 29 0 0 8 20 32 30 and above 0 0 6 18 36 * The Chi-square statistic is significant at the 0.05 level.
Table: 4
Age Groups Price influence on shoe choice Chi-square df Sig. None Very little Little A lot Very much
20- 29 6 8 18 16 12 30 and above 0 0 12 22 26 * The Chi-square statistic is significant at the 0.05 level.
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impact of online Product
51
majority of them indicated the price influence on their product preference. Thus, it can be concluded
that price is one of important factors considerably influenced the consu
mers‟
shoe preference.
Age group:
ce of shoes fundamentally differed among the three age groups; accordingly, teenage group preferred
the imported shoes and the adult age group favored domestically produced shoes. The
study also discovered that factors that affect consumers‟ choice of prod
of these factors that affect consumers‟ choice of product varied among different age
groups, more specifically; the adult age group choice of shoes essentially influenced by quality and they
gave priority in their preference to it than any other factors (factors included in this study), whereas the
teenage group agreed that their choice of product is to a large degree influenced by style. Thus, from
these it can be concluded that p
erson‟s
preference for products differ based on what stage in life they are in.
5.3.
Recommendations
In this section some viable recommendations are forwarded on the bases of the research findings. For
any business operation to be successful, the products acceptance by consumers is a key issue that must
not be neglected as in competitive and dynamic environment. These days, in seeking, to choice among
different products to satisfy their need and want, consumers see each product as a bundle of attributes
with varying abilities of delivering the benefits to satisfy this need and want. Even though, the attributes
of significance to buyers vary by product, style, quality and price are attributes sought in a shoe. In
addition, consumers varied by demographic factor; age as to which product attributes they see as most
relevant and the importance they attach to each attribute. Therefore, it is critical to all companies in foot
wear industry; to identify the stage of life
according to the attributes that are salient to different consumers‟ age groups.
48
Particularly, the domestic shoe companies and factories found in Ethiopia better constantly come up
with new styles/designs and product line extensions to bring back competitive advantage taken by
imported shoes regarding fashionability, wide variety and comfortability. Thus, deeper understanding of
target consumers can allow them, what new style or design and comfort of product to produce or
modifying existing products style or design and how to market them. So that, the domestic companies
work more on deeper consumer insight investments
decision.
5.4.
This study will help all stakeholders: shoe retailers, wholesalers, manufacturers, consumers as well as the
government, by indicating the current actual status of domestic shoes market in terms of
consumers‟
preference, pointed out potential areas which need improvement and recommendations were
forwarded in order to tackle the problems identified. Moreover, it will also beckon others a potential
area for further study in a broader scope and wider context.
5.5.
preference either imported or domestic leather shoes. Therefore, this study was delimited in terms of
customer preference for imported or domestic shoe on current local shoe market based on: product
price, quality, style and age variables. Besides, to conduct this study in all domestic shoe markets is not a
simple task that can be easily accomplished. So to make extensive and feasible investigations and
analysis, the study limited on 180 leather shoe consumers in Addis Ketema shoe market. More over the
study limited on age segmentation, and other demographic variables were not analyzed.
46
5.2.
Conclusions
Based on the analysis conducted in this study the following important conclusions are drawn below.
imported leather shoe dominated the consumers‟ choice in Addis Ketema sub
-city. In addition, it was found that majority of consumers purchased shoes once per year. The study
findings indicated that among other factors quality, style and price, were a reasons for the majority of
respondents shoe choice. Thus, product quality, style and price
were considerably important basis for the consumers‟ choice of leather shoes in Addis
Style:
Regarding the style of leather shoes, the study found that the style of domestic shoes were less
attractive interms of fashionability and had less variety than imported shoes according to local shoe
market perception.
Thus, it was concluded that consumers who give more emphasis to style in their shoe choice, preferred
imported shoes. The study also found that style of shoes as one of important factors to consumers since
it highly affected the respondents shoe preference in general.
Quality:
Concerning the quality of shoes, the study found that domestic leather shoes were better durable but
less comfortable than their peers; those of imported ones. So that, consumers who were subjected other
than to durability preferred domestic shoes and those to comfortability favored the foreign shoes. In
addition, the findings revealed that
Price:
Concerning the price of the shoes, the study discovered that domestic leather shoes were lower priced
than foreign shoes. For this reason, the domestic leather shoe highly dominated the shoe preference of
most of price mattered consumers. The researcher also
found that even though a few respondents‟ product choice was not affected by price,
47
majority of them indicated the price influence on their product preference. Thus, it can be concluded
that price is one of important factors considerably influenced the consu
mers‟
shoe preference.
Age group:
ce of shoes fundamentally differed among the three age groups; accordingly, teenage group preferred
the imported shoes and the adult age group favored domestically produced shoes. The
study also discovered that factors that affect consumers‟ choice of prod
of these factors that affect consumers‟ choice of product varied among different age
groups, more specifically; the adult age group choice of shoes essentially influenced by quality and they
gave priority in their preference to it than any other factors (factors included in this study), whereas the
teenage group agreed that their choice of product is to a large degree influenced by style. Thus, from
these it can be concluded that p
erson‟s
preference for products differ based on what stage in life they are in.
5.3.
Recommendations
In this section some viable recommendations are forwarded on the bases of the research findings. For
any business operation to be successful, the products acceptance by consumers is a key issue that must
not be neglected as in competitive and dynamic environment. These days, in seeking, to choice among
different products to satisfy their need and want, consumers see each product as a bundle of attributes
with varying abilities of delivering the benefits to satisfy this need and want. Even though, the attributes
of significance to buyers vary by product, style, quality and price are attributes sought in a shoe. In
addition, consumers varied by demographic factor; age as to which product attributes they see as most
relevant and the importance they attach to each attribute. Therefore, it is critical to all companies in foot
wear industry; to identify the stage of life
they pay the most attention can help shoe companies to successful segment the markets and design
marketing programs
according to the attributes that are salient to different consumers‟ age groups.
48
Particularly, the domestic shoe companies and factories found in Ethiopia better constantly come up
with new styles/designs and product line extensions to bring back competitive advantage taken by
imported shoes regarding fashionability, wide variety and comfortability. Thus, deeper understanding of
target consumers can allow them, what new style or design and comfort of product to produce or
modifying existing products style or design and how to market them. So that, the domestic companies
work more on deeper consumer insight investments
decision.
5.4.
This study will help all stakeholders: shoe retailers, wholesalers, manufacturers, consumers as well as the
government, by indicating the current actual status of domestic shoes market in terms of
consumers‟
preference, pointed out potential areas which need improvement and recommendations were
forwarded in order to tackle the problems identified. Moreover, it will also beckon others a potential
area for further study in a broader scope and wider context.
5.5.
preference either imported or domestic leather shoes. Therefore, this study was delimited in terms of
customer preference for imported or domestic shoe on current local shoe market based on: product
price, quality, style and age variables. Besides, to conduct this study in all domestic shoe markets is not a
simple task that can be easily accomplished. So to make extensive and feasible investigations and
analysis, the study limited on 180 leather shoe consumers in Addis Ketema shoe market. More over the
study limited on age segmentation, and other demographic variables were not analyzed.