CHARTERED INSTITUTE OF

PERSONNEL MANAGEMENT OF NIGERIA

PROFESSIONAL EXAMINATIONS

OCT 2021

CIPM/PE1/002: ORGANISATIONAL BEHAVIOUR & PERFORMANCE

Instruction to Candidates:

There are 50 multiple choice questions in this examination with options of four possible
answers. Choose the most correct answer by clicking on the button beside it. Answer all
Questions. When you are completely done click submit.

Time Allowed: 1 hour

___________________________________________________________

1. Which of the following will be required when people come together to accomplish an
objective?
A. Process
B. Structure
C. Environment
D. Analysis
R

2. ………….is recognized as the father of what was earlier called human relation but
now known as organizational behavior.
A. Elton Mayo
B. F.J. Roethlisberger
C. Fredrick Taylor
D. Adams Smith
R
3. When management practices ‘organisational behaviour’, a better employee will be
developed in terms of ……….
A. fulfillment.
B. association.
C. productivity.
D. dignity.
 A
4. Issues associated with organisational behaviour are analysed in terms of the overall
situation affecting the organisation rather than in terms of ……….
A. personal effects
B. isolated event
C. individualistic interest
D. cooperative interest
R
5. Which of the following statements is not true about mutual interest in organisational
behaviour?
A. Organisations need people to attain their set objectives.
B. People need organisations to achieve their personal goals.
C. Organisations are interested in the attainment of its set goals.
D. Organisations help people to reach their goals.
A >> C
6. Which of the following is NOT true of a social system?
A. All parts of the system are interdependent.
B. Organisational environment is stimulating.
C. Everything is related to everything else.
D. Organisational environment is part of dynamic change.
A
7. The official relationship between people in an organisation can be defined in terms of
A. duties
B. duty roles
C. terms of reference
D. structure.

8. The system of controls in an organisation interacts with ..…... factors to produce a

specific motivation to each employee at a certain time.
A. situational
B. organisational
C. environmental
D. economic
A >> C
9. According to……….., the supportive model of organisational behaviour originated
from the principle of supportive relationship.
A. Rensis Likert
B. Abraham Maslow
C. William Wilberforce
D. John Adams.
A
10. Teamwork is key to all aspects of organisation’s environment. Which of the
following cannot be regarded as a characteristic of an effective team? They….
A. share common values.
B. share common satisfaction.
C. share the responsibility for completing a project.
D. are concerned with mutual satisfaction.
A>>C
11. Transactional analysis can be described as the study of ……..
A. social transaction between people.
B. social transaction among organisations.
C. transactions in the workplace.
D. diversity among workers.
R
12. Assertive behavior can be a response to a situation…….
A. where a person’s needs have been disregarded.
B. where a group needs have been honored.
C. of job satisfaction.
D. of job dissatisfaction.
A>>C
13. Which of the following cannot be described as a step in change?
A. Unfreezing
B. Changing
C. Refreezing
D. Subfreezing
R
14. Personal power can also be referred to the following, except……….
A. Referent power
B. Charismatic power
C. Power of Personality
D. Autocratic power.
R
15. Which of the following cannot be regarded as organizational politics?
A. Balance of power
B. Horse trading
C. Ingenious compromises.
D. Unsaving face.
A>>C
16. The following can be regarded as tactics used to gain political power except
A. alliances
B. control of information
C. networking
D. management by objective
A>>C
17. Career path requires an employee to consider the following except
A. career goals
B. skills
C. experience
D. temperament
R
18. Which of the following cannot be regarded as a type of personality?
A. Realistic
B. Investigative
C. Artistic
D. Arbitual
R
19. The following are the specific environmental challenges which an organization
should be aware of except
A. ecology
B. consumerism
 C. interaction policies
D. private partnership
A
20. Which of the following cannot facilitate total employee’s commitment?
A. Driven fears from the workplace
B. Empowerment of employees
C. High performance work system
D. Inequity of reward system
C
21. Which of the following cannot be regarded as an internal challenge of the
workplace?
A. Communication
B. Resistance to change
C. Gender
D. Government policy
C

22. Most organisations depend on classical organisation for building their structures
because it deals with essential elements of an institution. Which of the following
cannot be regarded as an element of an institution?
A. Power
B. Responsibility
C. Specialisation
D. Empowerment
A>>C
23. Grapevine carries information that the formal system does not wish to carry. Which
of the following is a benefit of grapevine? It…….
A. helps translate management’s formal order into employee language.
B. does not convey the message of the management to the worker.
C. is not very fast.
D. communicates every message.
A>>C
24. The following are major attributes influencing organizational behavior except
A. type A personality
 B. consumerism
C. locus of control
D. risk taking
A>>C
25. The following are characteristics of type B personality except
A. relaxing without any sense of guilt.
B. always desiring to do more things at once.
C. being not interested in their superiors.
D. Lacking sense of urgency.
A>>C

26. Which of the following is NOT a characteristic of a ‘Gamesman’? He…..

A. see business as task in general.

B. likes to take calculated risk
C. is fascinated by techniques and new methods.
D. communicates his enthusiasm.
A
27. The stages of group development include the following except
A. forming, storming, norming, performing
B. norming, performing, adjustment.
C. aiding, forming, norming, performing
D. forming, aiding, norming, performing.
A>>R
28. Adams (1965) equity theory is basically concerned with the following except
A. what an individual expects among his relationship with his efforts.
B. actual process of an individual experience.
C. desire to control other
D. what individuals in our society considered to be equitable.
A>>R

29. The following are alternative methods of resolving felt inequity except
A. Selecting a different comparison person
B. Quit the job
 C. Changing the outcomes received by seeking a raise in pay.
D. Avoiding a state of equity.
A
30. For money to motivate individuals for better performance, it has been argued that
certain conditions must be met. Which of the following is NOT a good condition to motivate
in this instance?
A. Money must be perceived by the individual as being a direct reward for
performance.
B. Management must have the discretion to reward high performance with more
money.
C. The marginal amount of money offered for the performance must be
perceived by the individual as being significant.
D. The money offered must be commensurate.
A>>C
31. Which of the following actually depicts the core of organisational culture?
A. Organisational culture is accidental
B. Culture determine how employees see where they work.
C. It is a distinctive norm which give organization distinct characters.
D. Culture determine organizational behavior.
A>>C
32. Organisations that tend towards power orientation are described as competitive.
Which of the following is an example of power oriented organisation?
A. Family owned business.
B. Small scale business.
C. Multinational organisation.
D. Medium scale enterprises.
A>>C
33. Which of the following comments made by employees aptly depicts negative culture
in the organisation?
A. I have a lot of fun working here
B. We produce the desired result.
C. This is a great place to work.
D. My work facilitates my goals.
A
34. Which of the following is not a way of learning organisational culture?
A. Artifacts
B. Language
C. School
D. History
R
35. In an organisation, if you fail to understand your office politics, you might be
frustrated. Which of the following describes the concept of organisational politics? It
is ……...
A. official.
B. behind the scene events.
C. politicians within an organisation.
D. practicing politics.
A

36. Political behaviour also indicates a self-serving behaviour. Which of the following is
an example of self-serving behaviour?
A. Rebuffing high level manager for promotion
B. Going through proper channels to obtain special favour.
C. By passing the chain of command to get approval for a special project.
D. Budget Padding
37. Which of the following is not a way of building relationships at work?
A. Being cautious of politically powerful people in the organisation.
B. Building relationship with those who have informal power.
C. Be a part of multiple networks.
D. Be friendly with everyone.
A.>>C

38. Which of the following is a characteristic of servant leadership?

A. He does not lead for status or popularity.

B. He does not want to make a positive difference to the benefit of all.
C. His action should not cause suffering to others.
E. His action usually involves what can be described as greater good.
A>>C
39. The trait approach to leadership identified some traits which tend to make leaders
differ from non-leaders. Which of the following cannot be regarded as a trait to
leadership according to the theory?
A. Ambition
B. Self sufficiency
C. Honesty and integrity.
D. Self-confidence.
C

40. Which of the following is not a factor that affects effective leadership?
A. Time spent in planning
B. Production oriented rather than employee oriented attitudes.
C. The attitude of group pride
D. Greater degree of delegation of authority.
C

41. The behavioral approach to leadership is bedeviled with inadequacies. Which of the
following is an inadequacy of this approach?
A. The behavioral theory gave consideration for situational factors.
B. The approach is simplistic, it recognizes two dimensions of leadership.
 C. It does not rely solely on questionnaire response to measure leadership
effectiveness.
D. It does not lack generalizability.
A>>C
42. The following are major contingency models of leadership except
A. favourability of leadership situation – Fiedler.
B. quality and acceptance of leaders' decisions – Vroom and Yetton.
C. path-goal theory - House and Dessler
D. path analysis theory - Blake and Mouton
A.>> C
43. Which of the following is/are the most relevant attribute(s) of effective followers?
A. Integrity, honesty
B. Non self-reward
C. Self-appraisal
D. Self-knowledge
R
44. Which of the following cannot be considered as a determinant of job satisfaction?
A. Pay
B. Supervision
C. Working condition
D. Listening
C

45. Which among the following sums up the role of categorization?

A. It filter out complex information.
B. Enhances decision-making.
C. It enables one to predict his environment.
D. Facilitates productivity.
A

46. The way we see things can be influenced by numerous factors. Which among the
following can affect the way we see things?
A. Perceiver, Target, Situation
B. Target, Discounting, Situation
 C. Discounting method, Target, Situation
D. Discounting method
A
47. Sigmund Freud outlined the structure of personality. Which of the following
personality structures represent the moral and judicial aspect of personality?
A. Id
B. Ego
C. Super Ego
D. Phallic
R

48. The degree to which an individual is pragmatic, maintains emotional distance and
believes that the end will justify the means can be referred to as……..
A. locus of control
B. machiavellianism
C. self-evaluation
D. locus of resilience
R.

49. The degree to which people believe that they have control of their fate or destiny can
be referred to as ……...
A. self-evaluation
B. self-monitoring
C. risk taking
D. locus of Control
R
50. The personality test that allows an individual to express hidden needs, feelings and
conflicts into ambiguous stimuli can be referred to as……...
A. psychometric test
B. objective-behaviour test
C. projective test
D. self-revealing test
A>>C
51. Eysenk Personality Inventory (EPT) can be described as an example of …
A. psychometric Test
B. self-Assessment techniques
C. Rorschach ink-blot test
D. personality.
A>>C
52. Which of the following is a hygiene factor?
A. Achievement
B. Job security
C. Recognition
D. Responsibility
C

53. The need for achievement, need for affiliation and the need for power can be
attributed to……...
A. David McClelland
B. Clayton Alderfer
C. Abraham Maslow
D. J. S. Adam.
C

54. Status cannot be ignored in a social system. Which of the following is not a source of
status in an organisation?
A. Occupation
B. Wealth
C. Education
D. Organisational climate.
C