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"Wba Units": JCM Products Quick Reference Guide

This document provides a quick reference guide for troubleshooting "WBATM Units" including: 1. A description of common bill rejection problems and possible solutions. 2. A table outlining diagnostic tests for different unit components and when to use each test. 3. Instructions on how to initiate the standard diagnostic tests. 4. Dip switch settings for sensor sub-tests of the acceptor head and transport. 5. A list of error codes that may display during a bill receiving test with descriptions and possible causes.

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Dan Kollander
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0% found this document useful (0 votes)
316 views16 pages

"Wba Units": JCM Products Quick Reference Guide

This document provides a quick reference guide for troubleshooting "WBATM Units" including: 1. A description of common bill rejection problems and possible solutions. 2. A table outlining diagnostic tests for different unit components and when to use each test. 3. Instructions on how to initiate the standard diagnostic tests. 4. Dip switch settings for sensor sub-tests of the acceptor head and transport. 5. A list of error codes that may display during a bill receiving test with descriptions and possible causes.

Uploaded by

Dan Kollander
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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All manuals and user guides at all-guides.

com

JCM Products
Quick Reference Guide
“WBATM Units”
Note: Some of the information in this guide may change
over time, depending on the software and possible modifica-
tions with advancements in technology.

For further detailed information pertaining to procedures and


troubleshooting methods, please contact our Technical
Support Division of Customer Service.

Technical Support
(702) 651-3444 (800) 683-7248

Parts Sales Service Department


(702) 651-3445 (702) 651-3446

E-Mail: [email protected]

www.jcm-american.com
All manuals and“WBA TM
Units”
user guides at all-guides.com
Quick Reference Troubleshooting Guide

Description Probable Cause Possible Solutions

Bill Dip switches not set Set Dip switches


Rejection properly

Roller and/or belts are Clean head & rollers


excessively dirty with mild soap and
water solution
Denomination disabled Check game options
on game.
Credit limit not set Set credit limit for
properly on game proper acceptance
Cashbox is full, or not Check and verify
installed properly cashbox condition
Sensors out of • Calibrate unit using
calibration, unit not proper procedures
calibrated after software • Check for proper
upgrade software/ID
protocol
No Activity No power to the unit/ Check power source,
No LEDs visible pins, wires & connector

Will not start Check for proper


acceptance procedure/ software usage/ID
cycle protocol

Cycles, but will not Check for proper DIP


accept bills switch and game
settings

Validator in an error Run stand-alone Test to


status verify
Bad CPU board. No Replace CPU board, or
lights on CPU board change out unit

Unit out of calibration Calibrate unit using


proper procedures
All manuals and user guides at all-guides.com
WBATM Diagnostic Tests
Test Test When to Use
No. Name Function

1 Transfer Spins the motor in a When conducting


Motor Test forward direction tests #8 and #9 and
(Forward) motor is not heard
Transfer Spins the motor in a Same as above
2 Motor Test reverse direction
(Reverse)
3 Pusher Determine if When conducting
Mechanism mechanisms in the tests #4 & #9 you
Test cashbox are working receive a Pusher
properly mechanism error
4 Entire-Unit Repeatedly cycles When the unit has
Test the action of the intermittent errors
Acceptor, Transport, that can’t be
and Cashbox detected
5 Solenoid Activates the When Stacker lever
Position Test solenoid to problems are
determine if the detected during
mechanisms are Tests #8 & #9
working properly
6 Sub-tests for Specifies any of the When trouble-
Acceptor 8 sub-tests to check shooting Acceptor
Sensors sensors in the problems
Acceptor
7 Sub-tests for Specifies any of the When trouble-
Transport 8 sub-tests to check shooting Transport
Sensors sensors in the problems
Transport
8 Bill Receiving To test the ability to When troubleshoot-
Test without accept bills without ing a unit that is not
Cashbox using the cashbox accepting currency
attached for verification
9 Bill Receiving To test the ability to Troubleshooting a
Test with accept bills and unit for acceptance,
Cashbox stack using the and test the
cashbox* cashbox.
10 Transport and To test the Transport When testing the
Cashbox Test and Pusher Transport and
mechanism of the Pusher mechanism
cashbox without the for proper
head installed functionality

*Do not perform Test #9 at the machine


“WBA
All manuals and
TM
Units”
user guides at all-guides.com
How to Initiate the Standard Tests
1. Set Dip switch #8 to the “ON” position, all others to the “OFF”
position. This puts the unit in Test Mode.

2. Apply power connector.

3. Select a Test Mode from the list below, and set the Dip switches
accordingly.

4. Move Dip switch #8 to the “OFF” position. This activates that


particular Test Mode.
Test Test Name Dip Switches
# 1 2 3 4 5 6 7 8
1. Transfer Motor
- Forward X
2. Transfer Motor
- Reverse X
3. Pusher
Mechanism X
4. Entire Unit
Cycle X
5. Solenoid
Position X
6. Sub-test for
Head Sensors* X
7. Sub-test for
Transport Sensors*
X
8. Bill Receiving
w/o Cashbox X X X
9. Bill Receiving
with Cashbox X X X X
10. Transport and
Cashbox X X
* See next page (“X” in a Column = Switch ON)
All manuals and user guides at all-guides.com
“WBATM Units”
Dip Switch Settings for Head Sensor Sub-Test

Magnetic Non-magnetic 1 2 3 4 5 6 7 8
WBA-1x WBA 2x

PLEV FLEV X
Reserved PT-1/PT-3 X
PT-1 PT-2/PT-4 X
PT-2 PT-1/3 X
HPL PT-2/4 X
HPR UHPL/DHPL X
HPC UHPR/DHPR X
Reserved UHPC/DHPC X X

(“X” in a Column = Switch ON)


During these tests, Dip switch No. 6 becomes the enable/disable
switch. On test 6, leave it on.
Dip Switch Settings for Transport Sub-Sensor Test

Troubleshooting Tests 1 2 3 4 5 6 7 8

Feed-in Sensor X
Solenoid Lever Sensor X
Feed-out Sensor X
Stacker Home Sensor X
No Cashbox Sensor X
Validator Encoder Sensor X
Stacker Encoder Sensor X
Acceptor Head Detached X X

(“X” in a Column = Switch ON)


During these tests, Dip switch No. 7 becomes the enable/disable
switch. On test 7, leave it on.
“WBA
All manuals and
TM
Units”
user guides at all-guides.com
Unit Error Codes:
Bill Receiving Test

# of
Blinks Description Possible Cause

1 Cashbox full • Cashbox may be full


• Stack motor not
spinning
• Sensor not working
• Stacker encoder gear
blade split
2 Stacker jam • Stacker may be
jammed or blocked
3 Transport error • Cover open
• Stacker lever problem
4 Head-Sensor error • Something blocking
the sensors
• Sensor problem
5 Acceptor head • Acceptor head not
error seated properly
• Communication
problem
6 Transfer motor • Motor not spinning
error • Encoder gear split
• Encoder sensor not
monitoring the the
motor
8 Stacker lever • Solenoid not working
error • Sensor may not know
the position of the
Stacker level
10 No cashbox • No cashbox installed
• Cashbox sensor error
• Broken optics flag
Error 7 and 9 are not used
All manuals and user guides at all-guides.com
“WBATM Units”

Bill Return Codes


with and without cashbox
# of
Blinks Description Possible Cause
1 Crooked insertion • WBA-10, 11, 12, 13
Sensor PT1 or PT2 not
working
• WBA-20, 21, 22, 23
Sensor PT3 or PT4 not
working
• Bill inserted crooked
2 Magnetic pattern error • Dirty rollers/belts
• Bad mag sensor PCB
3 Entrance sensors • Sensor other than PT1 &
by-passed PT2 or PT3 & PT4 de-
tected the presence of the
bill/note while in stand-by
4 Dark-light ratio is • Reflective sensors may not
below the fixed value be working
5 Bill not detected • Bill/note not detected by a
sensor within a specified
period
• HPC, HPL, HPR or feed
in sensor
7 Photo sensor error • Bill/note may have a pat-
tern not programmed or
recognized in memory
8 Photo level error • The bill/note may be dirty
• Overlapping bill/notes de-
tected
9 Illegal bill/note • The bill/note does not fall
into the range of accept-
able bill/notes in program

(Cont’d)
All manuals and user guides at all-guides.com
Bill Return Codes (con’t.)
# of
Blinks Description Possible Cause
11 Stacker lever problems • Solenoid not working
• Sensor may not know po-
sition of the Stacker lever
12 Timing error • The timing is degraded
between the sensors that
track the bill/note move-
ment
13 Bill/Note length error • Bill/note is torn
• Registration on bill/note
is too short
14 Color pattern error • Color pattern on the bill/
note is incorrect

Preventive Maintenance
(Head/Transport)
• Replace belts if frayed, slick and/or worn.
• It is important to keep the bill path, rollers and belts clean. The
sensor lenses are transparent and made of a polymer material.
Handle them with care. To clean them, we suggest using a lint-free
cloth and a mild, nonabrasive detergent, such as dish liquid soap
mixed with water.
Do Not use alcohol for cleaning

Note: JCM does not recommend - cleaning cards, cleaning pads,


or cleaning solutions of any kind.
Important Note: After wiping, inspect lenses to ensure that none
have been moved out of position, or are not flush with the path.
Cashbox Preventive Maintenance (P/M):
Do Periodic P/M on the Cashboxes to ensure proper operation. Use
compressed air via can, or air compressor to blow out paper fibers and
any other debris that may build up over time. Check the belts and all
moving parts for wear and proper positioning. If this assembly does
not operate properly, it can cause bill jams.

After completing the P/M, we recommend Calibration.


All manuals and user guides at all-guides.com
WBATM - Basic Operations: US “$” Dollar
Dip Switch Settings
ON

OFF 1 2 3 4 5 6 7 8

WBA-10/11/12/13 ID-003

Sw-1 Sw-2 Sw-3 Sw-4 Sw-5 Sw-6 Sw-7 Sw-8

Dir $1 $5 $10 $20 $50 $100 Off


(Dir) “On” :2-way acceptance {if within firmware}
“Off” :4-way acceptance {if within firmware}

WBA-10/11/12/13 ID-022/023 (IGT)

Sw-1 Sw-2 Sw-3 Sw-4 Sw-5 Sw-6 Sw-7 Sw-8

Dir I/F $1 $5 $10 $20 $50 Off


100

(Dir) “On” :2-way acceptance {if within firmware}


“Off” :4-way acceptance {if within firmware}
(I/F) “On” : ID-022
“Off” : ID-023

WBA-10/11/12/13 ID-024 (IGT)

Sw-1 Sw-2 Sw-3 Sw-4 Sw-5 Sw-6 Sw-7 Sw-8

Dir Off $1 $5 $10 $20 $50 Off


100
(Dir) “On” :2-way acceptance {if within firmware}
“Off” :4-way acceptance {if within firmware}
All manuals and user guides at all-guides.com
Auto-Calibration - Sensors
Description
Calibration sets a starting reference point for all optical
sensors within the unit. This can be done at the host unit or
at the work bench with just a power source.

When to Calibrate
• After the Acceptor’s components have been disassembled
for repair.
• After a sensor board has been replaced.
• Whenever Bill/Note acceptance is degraded.
• During scheduled Preventive Maintenance.
• When upgrading, downloading software.

Procedures
1. Remove Transport unit w/head.
2. Set Dip switches 5, 6, 7, & 8 to the “ON” position, all
others to the “OFF” position.
3. Connect Transport unit w/head to power source -
either host machine, or adaptive power supply.
4. Listen for activation of transport motor - forward and
reverse for up to 2 seconds, then stop - READY.
5. After inserting the calibration paper, black paper first, the
unit will carry the paper forward/
reverse several times. When the
process is complete, the unit will
return the paper.
6. Wait a few moments to allow for Part #501-000032
complete transfer of calibration data to be stored in
memory. This is indicated via the LED on the test
harness, or the bezel light on some applications with fast
blinks.
7. Unsuccessful Calibrations - Check the lenses. Re-try
calibration. If necessary, refer to Error Conditions Chart
on the next page. Additional testing/troubleshooting may
be required.
Note: When installing a new CPU, you must recalibrate.
All manuals and user guides at all-guides.com
Auto-Calibration
Error Conditions Chart
Look at the indicator LED connected to the test
harness, or the bezel light. If the LED blinks from 1 to
11 times at 1/2 second intervals, an error exists.
Count the number of blinks and match with the list
below. If you missed the count, it will repeat after a 1-
second pause.
# of
Blinks Error Found During Calibration

1 Entrance Lever Error

2 Solenoid Error

3 Entrance Sensor Error

4 Transport Jam

5 Gain Error - White or Black Level

6 Digital/Analog Error

7 Bar Code Sensor Error

8 Acceptor Head Error

9 Magnetic Setting Error

10 Write-in Error

11 Black Level Error


All manuals and user guides at all-guides.com
WBATM - In Field
Stand-Alone Test Mode
Accomplish this function by applying power to the unit’s
Transport and Head only.

Note: Perform this test outside the game using an


extension harness, or power supply hook-up.

• Remove power.
• Prior to starting, set the Dip switches. Place Dip switches
1,2,3 & 8 in the “ON” position.
• Apply power.
• Turn Dip switch 8 “OFF.” The unit should cycle briefly.
• The unit is now ready for the test.
• Insert a known bill/note.
• The bill/note will either go completely through, or be
rejected.
• If it rejects, check calibration. Re-calibrate if necessary.
If the unit still rejects, there is a possible sensor problem,
or incorrect software version. Go to “Bill Return Tests”
page.
• If it does not take the bill/note in, check for power.

Note: While in this test mode, you can verify if the unit is
working properly.

• When the unit cycles on power up, this indicates power


and forward motor operation.
• When you insert a plain piece of paper and it is rejected,
this indicates reverse motor operation.
• When you insert various denominations of bills, and they
are accepted, this indicates the bill was successfully
matched against the characteristics of the software.
All manuals and user guides at all-guides.com
WBATM - DT-004 Downloading
Using the JCM DT-004 Download Tool
DO NOT USE the 2-pin connector for power input.
This is output power and can damage the DT-004.

1. Make sure power is applied to the DT-004 via a 3-pin connector


from the PS15-007 power supply with the adaptive harness, Part
No. 400-100067, or the power supply harness connection in the
game.

2. With the power “OFF”, be sure the 4MEG Program EPROM is


installed properly.

3. Dip switches on WBA:


Set Dip switches 6, 7, and 8 to the “ON” position, and all others to
the “Off” position.

4. Harnessing
• For WBA-10/20: Use Part No. 400-10068 (Power from game to
DT-004), Part No. 400-100069 (Data from DT-004 to WBA
unit).
Note: The PS15-007 can be used to substitute for a power source
instead of using the harness, Part No. 400-100068 at the game.
When there is an RS-232 board, disconnect the board and use
the harness, Part No. 400-100042 in conjunction with harness,
Part No. 400-100069

• For WBA-12/22: Use Part No. 400-100070 (Power from game


to DT-004), Part No. 400-100071 (Data from DT-004 to WBA
unit).
Note: The PS15-007 can be used to substitute for a power source
instead of using the harness, Part No. 400-100070 at the game.
When there is an RS-232 board, the WBA-12/22 can be flashed
through the RS-232 board using the harness, Part No. 400-
100071.

5. Turn the power switch on the DT-004 to the “ON” position. The
Power LED should light.

6. Verify the LEDs on the WBA CPU board are illuminated, and are
blinking back and forth. This indicates download mode.
(Continued )
All manuals and user guides at all-guides.com
WBATM - DT-004 Downloading
(con’t)
7. To begin the download process, press the “START” button. The
“RDY” LED will begin to blink.

8. While downloading, the download status LEDs on the DT-004


will illuminate, indicating status of the download.
9. When the downloading is complete, the “OK” LED will light
and a buzzer will sound for about a second.

10.Press the “RESET” button once, then press the “VERIFY”


button once. After approximately 10 seconds, a buzzer will sound
for about a second, and the “OK” LED will illuminate.
11.Turn power on the DT-004 to the “OFF” position, remove the
harness connectors from the unit, and return the Dip switches to
their normal operating positions.

12.To repeat the process with other units, follow these instructions from
#3 through #10.

NOTE: After downloading/upgrading, recalibrate the units using the


calibration/reference paper, Part No. 501-00032 to ensure proper
operation.
All manuals and user
Examples of IDguides at all-guides.com
Interface Usage
This is an example of the various usages for JCM interfaces

WBA - I/F
ID Interface OEM (Gaming Manufacturer)

ID-003 JCM Standard: Aristocrat, Atronics,


Bally, CDS, Sigma, VLC, and WMS

ID-022/023 IGT: S-Slots, P.E., P.E. Plus

ID-024 IGT: Game King, I-Game, and


Vision Series

ID-044C/0C3 Aristocrat

DBV - I/F
ID Interface OEM (Gaming Manufacturer)

ID-004/Bar JCM Standard: CDS and VLC

ID-011/015 Sigma and Videotronic

ID-022/023 IGT: S-Slots, P.E., P.E. Plus

ID-024 IGT: Game King, I-Game, and Vision Series

ID-044P/045P Bally

ID-044/045W WMS
All manuals and user guides at all-guides.com
JCM American Corp.
Regional Offices

Western Region: Main


925 Pilot Road
Las Vegas, NV 89119
(800) 683-7248 Office (702) 651-0000
Fax (702) 651-0214

Mid-Western Region
3000 Dundee Road, Ste. #402
Northbrook, IL 60062
Office (847) 418-3354 Fax (847) 418-3357

Eastern Region
3 Canale Drive, Ste. #4
Egg Harbor, NJ 08234
Office (609) 677-8909 Fax (609) 677-8820

Southern Region
4063 Ginger Dr., Ste. B
Biloxi, MS 39532
Office (228) 354-8600 Fax (228) 354-8608

WBA Quick Reference


Manual
 2001 JCM American, Corp. Part No. 960-000027

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