Automatic

washing machine

WMB71231B
WMB71231S
WMB71231W
 Please read this user manual first!
Dear Customer,
We hope that you get the best results from the product which has been manufactured
in state-of-the-art plants and passed through a strict quality control procedure.
Therefore, please read the entire user manual carefully before using the product and
keep it as a reference for future use. In case of transferring the product to someone
else, give the manual as well.

The user manual will help you use your machine in a fast
and safe way.
• Read the user manual before installing and starting your product.
• Always follow the safety instructions.
• Keep this user manual within easy reach for future reference.
• Read also the other documents supplied with the product.
Remember that this user manual is also applicable for several other models. Differences
between models will be identified in the manual.

Explanation of symbols
Throughout this user manual the following symbols are used:
C Important information or useful hints about usage.
A Warning for hazardous situations with regard to life and property.
B Warning for electric shock.
2820521853/070211.1601

This appliance’s packaging material is recyclable. Help recycle it and protect

the environment by dropping it off in the municipal receptacles provided for this
purpose. Your appliance also contains a great amount of recyclable material.
It is marked with this label to indicate the used appliances that should not be
mixed with other waste. This way, the appliance recycling organised by your
manufacturer will be done under the best possible conditions, in compliance
with European Directive 2002/96/EC on Waste Electrical and Electronic
Equipment. Contact your town hall or your retailer for the used appliance
collection points closest to your home. We thank you doing your part to
protect the environment.

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TABLE OF CONTENTS
1 Your washing machine 4 Additional programmes . . . . . . . . . . . 20
Special programmes. . . . . . . . . . . . . . 21
Overview . . . . . . . . . . . . . . . . . . . . . . . 4
Temperature selection. . . . . . . . . . . . . 21
Technical specifications . . . . . . . . . . . . 5
Spin speed selection . . . . . . . . . . . . . 21
2 Important safety Programme and consumption table . . 22
instructions 6 Auxiliary function selection . . . . . . . . . 24
Starting the programme . . . . . . . . . . . 25
General safety . . . . . . . . . . . . . . . . . . . 6
Child Lock . . . . . . . . . . . . . . . . . . . . . 25
Intended use . . . . . . . . . . . . . . . . . . . . 6
Progress of programme . . . . . . . . . . . 26
Children's safety . . . . . . . . . . . . . . . . . . 7
Loading door lock. . . . . . . . . . . . . . . . 26
3 Installation 8 Changing the selections after programme
has started . . . . . . . . . . . . . . . . . . . . . 26
Appropriate installation location . . . . . . 8 Canceling the programme . . . . . . . . . 26
Removing packaging reinforcement . . . 8 End of programme . . . . . . . . . . . . . . . 27
Removing the transportation locks . . . . 8
Connecting water supply . . . . . . . . . . . 9 6 Maintenance and cleaning 28
Connecting to the drain . . . . . . . . . . . 10 Cleaning the detergent drawer . . . . . . 28
Adjusting the feet . . . . . . . . . . . . . . . . 10 Cleaning the loading door and the
Electrical connection. . . . . . . . . . . . . . 10 drum . . . . . . . . . . . . . . . . . . . . . . . . . 28
First use . . . . . . . . . . . . . . . . . . . . . . . 12 Cleaning the body and control panel. . 28
Disposing of packaging material . . . . . 12 Cleaning the water intake filters . . . . . 28
Transportation of the product . . . . . . . 12 Draining remaining water and cleaning the
Disposing of the old product . . . . . . . . 12 pump filter . . . . . . . . . . . . . . . . . . . . . 29

4 Preparation 13 7 Troubleshooting 31
Things to be done for energy saving . . 13
Sorting the laundry . . . . . . . . . . . . . . . 13 8 Guarantee 37
Preparing laundry for washing. . . . . . . 13
Correct load capacity . . . . . . . . . . . . . 14 9 Service 38
Loading the laundry . . . . . . . . . . . . . . 14
Using detergent and softener . . . . . . . 15
Tips for efficient washing . . . . . . . . . . 18

5 Operating the product 19

Control panel . . . . . . . . . . . . . . . . . . . 19
Preparing the machine . . . . . . . . . . . . 19
Programme selection . . . . . . . . . . . . . 19
Main programmes . . . . . . . . . . . . . . . 20

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 1 Your washing machine
Overview

8 1

1- Power cable 5- Adjustable feet

2- Top panel 6- Loading door
3- Control panel 7- Detergent drawer
4- Filter cap 8- Drain hose

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Technical specifications

Models WMB71231B WMB71231S WMB71231W

Maximum dry laundry capacity (kg) 7 7 7
Height (cm) 84 84 84
Width (cm) 60 60 60
Depth (cm) 54 54 54
Net weight (±4 kg.) 71 71 71
Electrical input (V/Hz) 230 V / 50Hz
Total current (A) 10 10 10
Total power (W) 2200
Spin speed (rpm max.) 1200 1200 1200
Stand-by mode power (W) 1.00 1.00 1.00
Off-mode power (W) 0.25 0.25 0.25

C Technical specifications may be changed without prior notice to improve the quality
of the product.
C Figures in this manual are schematic and may not match the product exactly.
C are obtained inonlaboratory
Values stated the product labels or in the documentation accompanying it
conditions in accordance with the relevant standards.
Depending on operational and environmental conditions of the product, these
values may vary.

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 2 Important safety instructions
This section contains safety instructions • Never open the loading door or
that will help protect from risk of personal remove the filter while there is still
injury or property damage. Failure to water in the drum. Otherwise, risk of
follow these instructions shall void any flooding and injury from hot water will
warranty. occur.
General safety • Do not force open the locked loading
door. The loading door will be ready
• This product should not be used to open just a few minutes after the
by persons with physical, sensory washing cycle comes to an end.
or mental disorders or unlearned In case of forcing the loading door
or inexperienced people (including to open, the door and the lock
children) unless they are attended by mechanism may get damaged.
a person who will be responsible for
their safety or who will instruct them • Unplug the product when not in use.
accordingly for use of the product. • Never wash the product by spreading
• Never place the product on a carpet- or pouring water onto it! There is the
covered floor; otherwise, lack of risk of electric shock!
airflow beneath the machine will • Never touch the plug with wet hands!
cause electrical parts to overheat. Never unplug by pulling on the cable,
This will cause problems with your always pull out by grabbing the plug.
product. • Use detergents, softeners and
• Do not operate the product if the supplements suitable for washing
power cable / plug is damaged. Call machines only.
the Authorized Service Agent. • Follow the instructions on the textile
• Have a qualified electrician connect tags and on the detergent package.
a 16-Ampere fuse to the installation • The product must be unplugged
location of the product. during installation, maintenance,
• If the product has a failure, it should cleaning and repairing procedures.
not be operated unless it is repaired • Always have the installation and
by the Authorized Service Agent. repairing procedures carried out
There is the risk of electric shock! by the Authorized Service Agent.
• This product is designed to resume Manufacturer shall not be held
operating in the event of powering liable for damages that may arise
on after a power interruption. If you from procedures carried out by
wish to cancel the programme, see unauthorized persons.
"Cancelling the programme" section. Intended use
• Connect the product to a grounded • This product has been designed for
outlet protected by a fuse complying domestic use. It is not suitable for
with the values in the "Technical commercial use and it must not be
specifications" table. Do not neglect used out of its intended use.
to have the grounding installation • The product must only be used for
made by a qualified electrician. Our washing and rinsing of laundry that
company shall not be liable for any are marked accordingly.
damages that will arise when the • The manufacturer waives any
product is used without grounding in responsibility arisen from incorrect
accordance with the local regulations. usage or transportation.
• The water supply and draining hoses • The service life of your product is
must be securely fastened and remain 10 years. During this period, original
undamaged. Otherwise, there is the spare parts will be available to operate
risk of water leakage. the appliance properly.

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Children's safety
• Electrical products are dangerous for
the children. Keep children away from
the product when it is in use. Do not
let them to tamper with the product.
Use child lock to prevent children
from intervening with the product.
• Do not forget to close the loading
door when leaving the room where
the product is located.
• Store all detergents and additives in a
safe place away from the reach of the
children.

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 3 Installation
Refer to the nearest Authorised Service Removing packaging
Agent for installation of the product. To reinforcement
make the product ready for use, review
the information in the user manual and Tilt the machine backwards to remove
make sure that the electricity, tap water the packaging reinforcement. Remove the
supply and water drainage systems are packaging reinforcement by pulling the
appropriate before calling the Authorized ribbon.
Service Agent. If they are not, call a
qualified technician and plumber to have
any necessary arrangements carried out.
C Preparation of the location and
electrical, tap water and waste water
installations at the place of installation
is under customer's responsibility.
B Installation and electrical connections
of the product must be carried out
by the Authorized Service Agent.
Manufacturer shall not be held
liable for damages that may arise
from procedures carried out by
unauthorized persons.
A Prior to installation, visually check if
the product has any defects on it. If
so, do not have it installed. Damaged Removing the
products cause risks for your safety. transportation locks
C Make sure that the water inlet and A Do not remove the transportation
locks before taking out the packaging
discharge hoses as well as the power
cable are not folded, pinched or reinforcement.
crushed while pushing the product
into its place after installation or
A Remove the transportation safety
bolts before operating the washing
cleaning procedures. machine, otherwise, the product will
be damaged.
Appropriate installation location 1. Loosen all the bolts with a spanner
• Place the machine on a rigid floor. until they rotate freely (C).
Do not place it on a long pile rug or
similar surfaces.
• Total weight of the washing machine
and the dryer -with full load- when
they are placed on top of each other
reaches to approx. 180 kilograms.
Place the product on a solid and flat
floor that has sufficient load carrying 2. Remove transportation safety bolts by
capacity! turning them gently.
• Do not place the product on the
power cable.
• Do not install the product at places
where temperature may fall below
0ºC.
• Place the product at least 1 cm away
from the edges of other furniture.

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 will get damaged or the product will
switch to protection mode and will not
operate.
A Do not use old or used water inlet
hoses on the new product. It may
cause stains on your laundry.
1. Connect the special hoses supplied
with the product to the water inlets
3. Attach the plastic covers supplied in on the product. Red hose (left) (max.
the User Manual bag into the holes on 90 ºC) is for hot water inlet, blue hose
the rear panel. (P) (right) (max. 25 ºC) is for cold water
inlet.

C Keep the transportation safety bolts

in a safe place to reuse when the
washing machine needs to be moved
again in the future.
C Never move the product without the
transportation safety bolts properly
fixed in place! A Ensure that the cold and hot water
connections are made correctly when
Connecting water supply installing the product. Otherwise, your
C The water supply pressure required
to run the product is between 1 to 10
laundry will come out hot at the end
of the washing process and wear out.
bars (0.1 – 10 MPa). It is necessary 2. Tighten all hose nuts by hand. Never
to have 10 – 80 liters of water flowing use a wrench when tightening the
from the fully open tap in one minute nuts.
to have your machine run smoothly.
Attach a pressure reducing valve if
water pressure is higher.
C If you are going to use the double
water-inlet product as a single (cold)
water-inlet unit, you must install the
supplied stopper to the hot water
valve before operating the product.
(Applies for the products supplied
with a blind stopper group.) 3. Open the taps completely after
making the hose connection to check
C If you want to use both water inlets
of the product, connect the hot water for water leaks at the connection
hose after removing the stopper and points. If any leaks occur, turn off the
gasket group from the hot water tap and remove the nut. Retighten
valve. (Applies for the products the nut carefully after checking the
supplied with a blind stopper group.) seal. To prevent water leakages and
damages caused by them, keep the
A Models with a single water inlet
should not be connected to the hot taps closed when the machine is not
water tap. In such a case the laundry in use.

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Connecting to the drain an appropriate clamp as not to come
• The end of the drain hose must be off and leak.
directly connected to the wastewater Adjusting the feet
drain or to the washbasin.
A Inoperates
order to ensure that the product
A Your house will be flooded if the
hose comes out of its housing
more silent and vibration-
free, it must stand level and balanced
during water discharge. Moreover, on its feet. Balance the machine by
there is risk of scalding due to high adjusting the feet. Otherwise, the
washing temperatures! To prevent product may move from its place
such situations and to ensure smooth and cause crushing and vibration
water intake and discharge of the problems.
machine, fix the end of the discharge
hose tightly so that it cannot come
out.
• The hose should be attached to a
height of at least 40 cm, and 100 cm
at most.
• In case the hose is elevated after
laying it on the floor level or close
to the ground (less than 40 cm
above the ground), water discharge
becomes more difficult and the
laundry may come out excessively
wet. Therefore, follow the heights
described in the figure.

1. Loosen the lock nuts on the feet by

hand.
2. Adjust the feet until the product
stands level and balanced.
3. Tighten all lock nuts again by hand.
• To prevent flowing of dirty water back
into the machine and to allow for easy
discharge, do not immerse the hose
end into the dirty water or drive it in
the drain more than 15 cm. If it is too
long, cut it short.
• The end of the hose should not be
bent, it should not be stepped on
and the hose must not be pinched
between the drain and the machine. A Do not use any tools to loosen the
lock nuts. Otherwise, they will get
• If the length of the hose is too short,
use it by adding an original extension damaged.
hose. Length of the hose may not be Electrical connection
longer than 3.2 m. To avoid water leak Connect the product to a grounded outlet
failures, the connection between the protected by a fuse complying with the
extension hose and the drain hose of values in the "Technical specifications"
the product must be fitted well with table. Our company shall not be liable

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for any damages that will arise when the fuse cover has been fitted. Colour of the
product is used without grounding in replacement fuse cover must be the same
accordance with the local regulations. colour as that visible on the pin face of the
• Connection must comply with national plug. Fuse covers are available from any
regulations. good electrical store.
• Power cable plug must be within easy
reach after installation. Important
• The voltage and allowed fuse or Fitting a different plug
breaker protection are specified in As the colours of the wires in the mains
the “Technical specifications” section. lead of this appliance may not correspond
If the current value of the fuse or with the coloured markings identifying
breaker in the house is less than 13 the terminals on your plug, proceed as
Amps, have a qualified electrician follows:
install a 13 Amp fuse. 1 Connect the green - yellow or green
• The specified voltage must be equal (earth) wire to the terminal in the plug
to your mains voltage. marked ‘E’ or with the symbol f or
• Do not make connections via coloured green and yellow or green.
extension cables or multi-plugs. 2 Connect the blue (neutral) wire to the
B Damaged power cables must be
replaced by the Authorized Service
terminal in the plug marked ‘N’ or
coloured black.
Agents. 3 Connect the brown (live) wire to the
Electrical requirements terminal in the plug marked ‘L’ or
Before you insert the plug into the wall coloured red.
socket make sure that the voltage and With the alternative plugs a 13A fuse must
the frequency shown in the rating label be fitted either in the plug or adaptor or in the
corresponds to your electricity supply. main fuse box. If in doubt contact a qualified
We recommend that this appliance be electrician.
connected to the mains supply via a
suitable switched and fused socket in a
readily accessible position.
Should the mains lead of the appliance
become damaged or need replacing at
any time, it must be replaced by a special
purpose made mains lead which can only
be obtained from a Authorised Service
Agent.

B This appliance must be earthed

If the fitted moulded plug is not suitable
for your socket, then the plug should be
cut off and an appropriate plug fitted.
Destroy the old plug, which is cut off as
a plug with a bared cord could cause a
shock hazard if inserted into a socket
elsewhere in the house.
The moulded plug on this appliance
incorporates a 13A fuse. Should the fuse
need to be replaced an ASTA approved
BS1362 fuse of the same rating must be
used. Do not forget to refit the fuse cover.
In the event of losing the fuse cover, the
plug must not be used until a replacement
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First use 2. Remove water drain and water supply
Before starting to use the product, make connections.
sure that all preparations are made in 3. Drain the remaining water in the
accordance with the instructions in product completely; see, "Draining
sections "Important safety instructions" remaining water and cleaning the
and "Installation". pump filter".
To prepare the product for washing 4. Install transportation safety bolts
laundry, perform first operation in Drum in the reverse order of removal
Cleaning programme. If your machine procedure; see, "Removing the
is not featured with Drum Cleaning transportation locks".
programme, use Cottons-90 programme C Never move the product without the
transportation safety bolts properly
and select Additional Water or Extra Rinse
auxiliary functions as well. Before starting fixed in place!
the programme, put max. 100 g of Disposing of the old product
powder anti-limescale into the main wash Dispose of the old product in an
detergent compartment (compartment nr. environmentally friendly manner.
II). If the anti-limescale is in tablet form,
put only one tablet into compartment nr. Refer to your local dealer or solid waste
II. Dry the inside of the bellow with a clean collection centre in your area to learn how
piece of cloth after the programme has to dispose of your product.
come to an end. For children's safety, cut the power
cable and break the locking mechanism
of the loading door so that it will be
nonfunctional before disposing of the
product.

C Use an anti-limescale suitable for the

washing machines.
C Some water might have remained in
the product due to the quality control
processes in the production. It is not
harmful for the product.
Disposing of packaging material
Packaging materials are dangerous to
children. Keep packaging materials in
a safe place away from reach of the
children.
Packaging materials of the product are
manufactured from recyclable materials.
Dispose of them properly and sort
in accordance with recycled waste
instructions. Do not dispose of them with
normal domestic waste.
Transportation of the product
1. Unplug the product before
transporting it.

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 4 Preparation
Things to be done for
energy saving
Following information will help you use
the product in an ecological and energy- Washing water Wash with sensitive,
efficient manner. temperature .short programmes

• Operate the product in the highest

capacity allowed by the programme
you have selected, but do not
overload; see, “Programme and Bleach can be Do not use bleach
consumption table”. used

• Always follow the instructions on the

detergent packaging.
• Wash slightly soiled laundry at low Suitable for drier Do not dry with drier
temperatures.
• Use faster programmes for small
quantities of lightly soiled laundry.
• Do not use prewash and high
temperatures for laundry that is not Hang without Can be ironed with
spinning hot iron
heavily soiled or stained.
• If you plan to dry your laundry in a
dryer, select the highest spin speed
recommended during washing Non machine-washable Do not wash
process.
• Do not use detergent in excess of
the amount recommended on the
detergent package.
Sorting the laundry Dry-cleanable Do not dry-clean

• Sort laundry according to type of

fabric, colour, and degree of soiling
and allowable water temperature.
• Always obey the instructions given on Dry horizontally Dry on a hanger

the garment tags.

Can be ironed Do not iron

with warm iron

Preparing laundry for washing

• Laundry items with metal attachments
such as, underwired bras, belt
buckles or metal buttons will damage
the machine. Remove the metal
pieces or wash the clothes by putting
them in a laundry bag or pillow case.

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 Correct load capacity
The maximum load capacity depends on
the type of laundry, the degree of soiling
and the washing programme desired.
The machine automatically adjusts the
amount of water according to the weight
of the loaded laundry.
A Follow the information in the
“Programme and consumption table”.
When overloaded, machine’s washing
• Take out all substances in the pockets performance will drop. Moreover,
such as coins, pens and paper clips, noise and vibration problems may
and turn pockets inside out and occur.
brush. Such objects may damage the Laundry types and their average weights
product or cause noise problem. in the following table are given as
• Put small size clothes such as infant’s examples.
socks and nylon stockings in a
laundry bag or pillow case. Laundry type Weight (g)
• Place curtains in without compressing Bathrobe 1200
them. Remove curtain attachment Napkin 100
items.
Duvet cover 700
• Fasten zippers, sew loose buttons
and mend rips and tears. Bed Sheet 500
• Wash “machine washable” or “hand Pillowcase 200
washable” labeled products only with Tablecloth 250
an appropriate programme. Towel 200
• Do not wash colours and whites Hand towel 100
together. New, dark coloured cottons
release a lot of dye. Wash them Evening gown 200
separately. Underclothing 100
• Tough stains must be treated properly Men’s overalls 600
before washing. If unsure, check with Men’s shirt 200
a dry cleaner. Men’s pajamas 500
• Use only dyes/colour changers Blouses 100
and limescale removers suitable for
machine wash. Always follow the Loading the laundry
instructions on the package. • Open the loading door.
• Wash trousers and delicate laundry • Place laundry items loosely into the
turned inside out. machine.
• Keep laundry items made of Angora • Push the loading door to close until
wool in the freezer for a few hours you hear a locking sound. Ensure that
before washing. This will reduce no items are caught in the door.
pilling. C The loading door is locked while a
• Laundry that are subjected to programme is running. The door
materials such as flour, lime dust, can only be opened a while after the
milk powder, etc. intensely must be programme comes to an end.
shaken off before placing into the A In case of misplacing the laundry,
machine. Such dusts and powders on noise and vibration problems may
the laundry may build up on the inner occur in the machine.
parts of the machine in time and can
cause damage.

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Using detergent and softener • Wash your delicate clothes only with
Detergent Drawer special detergents (liquid detergent,
The detergent drawer is composed of wool shampoo, etc.) used solely for
three compartments: delicate clothes.
- (I) for prewash • When washing dark coloured clothes
- (II) for main wash and quilts, it is recommended to use
liquid detergent.
– (III) for softener
• Wash woolens with special detergent
– (*) in addition, there is siphon piece in made specifically for woolens.
the softener compartment.
A Use only detergents manufactured
specifically for washing machines.
A Do not use soap powder.
Adjusting detergent amount
The amount of washing detergent to be
used depends on the amount of laundry,
the degree of soiling and water hardness.
Read the manufacturer’s instructions
C The detergent dispenser may be on the detergent package carefully and
in two different types according to follow the dosage values.
the model of your machine as seen • Do not use amounts exceeding the
above. dosage quantities recommended
Detergent, softener and other on the detergent package to avoid
cleaning agents problems of excessive foam, poor
• Add detergent and softener before rinsing, financial savings and finally,
starting the washing programme. environmental protection.
• Never open the detergent drawer • Use lesser detergent for small
while the washing programme is amounts or lightly soiled clothes.
running! • Use concentrated detergents in the
• When using a programme without recommended dosage.
prewash, do not put any detergent Using softeners
into the prewash compartment Pour the softener into the softener
(compartment nr. I). compartment of the detergent drawer.
• In a programme with prewash, do not • Use the dosages recommended on
put liquid detergent into the prewash the package.
compartment (compartment nr. I). • Do not exceed the (>max<) level
• Do not select a programme with marking in the softener compartment.
prewash if you are using a detergent • If the softener has lost its fluidity, dilute
bag or dispensing ball. Place the it with water before putting it in the
detergent bag or the dispensing ball detergent drawer.
directly among the laundry in the Using liquid detergents
machine. If the product contains a liquid
• If you are using liquid detergent, do detergent cup:
not forget to place the liquid detergent • Make sure that you have placed the
cup into the main wash compartment liquid detergent cup in compartment
(compartment nr. II). nr. “II”.
Choosing the detergent type • Use the detergent manufacturer’s
The type of detergent to be used measuring cup and follow the
depends on the type and colour of the instructions on the package.
fabric. • Use the dosages recommended on
• Use different detergents for coloured the package.
and white laundry. • If the liquid detergent has lost its
fluidity, dilute it with water before

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 putting in the detergent cup.
C Tablet detergents may leave residues
in the detergent compartment. If you
encounter such a case, place the
tablet detergent between the laundry,
close to the lower part of the drum in
future washings.
C Use the tablet or gel detergent
without selecting the prewash
function.
Using starch
• Add liquid starch, powder starch
or the dyestuff into the softener
compartment as instructed on the
package.
• Do not use softener and starch
If the product does not contain a together in a washing cycle.
liquid detergent cup: • Wipe the inside of the machine with
• Do not use liquid detergent for a damp and clean cloth after using
the prewash in a programme with starch.
prewash. Using bleaches
• Use the detergent manufacturer’s • Select a programme with prewash
measuring cup and follow the and add the bleaching agent at
instructions on the package. the beginning of the prewash. Do
• Liquid detergent stains your clothes not put detergent in the prewash
when used with Delayed Start compartment. As an alternative
function. If you are going to use the application, select a programme
Delayed Start function, do not use with extra rinse and add the
liquid detergent. bleaching agent while the machine
Using gel and tablet detergent is taking water from the detergent
When using tablet, gel, etc. detergents, compartment during first rinsing step.
read the manufacturer’s instructions on • Do not use bleaching agent and
the detergent package carefully and detergent by mixing them.
follow the dosage values. If there is not • Use just a little amount (approx. 50
any instruction on the package, apply the ml) of bleaching agent and rinse the
following. clothes very well as it causes skin
• If the gel detergent thickness is fluidal irritation. Do not pour the bleaching
and your machine does not contain agent onto the clothes and do not use
a special liquid detergent cup, put it for coloured clothes.
the gel detergent into the main wash • When using oxygen based bleaches,
detergent compartment during follow the instructions on the package
first water intake. If your machine and select a programme that washes
contains a liquid detergent cup, fill the at a lower temperature.
detergent into this cup before starting
the programme.
• If the gel detergent thickness is not
fluidal or in the shape of capsule liquid
tablet, put it directly into the drum
before washing.
• Put tablet detergents into the main
wash compartment (compartment
nr. II) or directly into the drum before
washing.

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• Oxygen based bleaches can be used
together with detergents; however,
if its thickness is not the same with
the detergent, put the detergent first
into the compartment nr. “II” in the
detergent drawer and wait until the
detergent flows while the machine
is taking in water. Add the bleaching
agent from the same compartment
while the machine is still taking in
water.
Using limescale remover
• When required, use limescale
removers manufactured specifically
for washing machines only.
• Always follow instructions on the
package.

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Tips for efficient washing
Clothes
Light colours and Delicates/
whites Colors Dark colors Woolens/Silks
(Recommended (Recommended
(Recommended (Recommended temperature temperature
temperature range temperature range range based range based
based on soiling based on soiling level: on soiling level: on soiling level:
level: 40-90C) cold-40C) cold-40C) cold-30C)
It may be
necessary to pre-
treat the stains of Powder and
perform prewash. liquid detergents
Powder and recommended for
liquid detergents colours can be Liquid Prefer liquid
Heavily Soiled recommended used at dosages detergents detergents
for whites can be recommended for suitable for produced for
used at dosages heavily soiled clothes. colours and dark delicate clothes.
(difficult stains recommended It is recommended colours can be Woollen and silk
such as grass, for heavily soiled to use powder used at dosages clothes must
coffee, fruits clothes. It is detergents to clean recommended be washed with
and blood.) recommended clay and soil stains for heavily soiled special woollen
to use powder and the stains that are clothes. detergents.
detergents to clean sensitive to bleaches.
clay and soil stains Use detergents
and the stains that without bleach.
Soiling Level

are sensitive to
bleaches.
Powder and Liquid Prefer liquid
Normally Soiled Powder and liquid detergents detergents detergents
liquid detergents recommended for suitable for produced for
recommended colours can be
(For example, colours and dark delicate clothes.
for whites can be used at dosages
stains caused colours can be Woollen and silk
used at dosages recommended for
by body on used at dosages clothes must
recommended for normally soiled
collars and recommended be washed with
normally soiled clothes. Use
cuffs) for normally special woollen
clothes. detergents without soiled clothes. detergents.
bleach.
Powder and Liquid Prefer liquid
Powder and liquid detergents detergents detergents
liquid detergents recommended for suitable for produced for
Lightly Soiled recommended colours can be colours and dark delicate clothes.
for whites can be used at dosages colours can be Woollen and silk
(No visible used at dosages recommended for used at dosages clothes must
stains exist.) recommended for lightly soiled clothes. recommended be washed with
lightly soiled clothes. Use detergents for lightly soiled special woollen
without bleach. clothes. detergents.

18 EN
 5 Operating the product
Control panel

1 2 3

8 7 6
1 - Programme Selection knob (Uppermost position On / Off)
2 - Display
3 - Delayed Start button
4 - Programme Follow-up indicator
5 - Start / Pause button
6 - Auxiliary Function buttons
7 - Spin Speed Adjustment button
8 - Temperature Adjustment button

Preparing the machine Heavily soiled white cottons

1. Make sure that the hoses are and linens. (coffee table
90˚C
connected tightly. covers, tableclothes, towels,
2. Plug in your machine. bed sheets, etc.)
3. Turn the tap on completely.
4. Place the laundry in the machine. Normally soiled, coloured,
5. Add detergent and fabric softener. fade proof cottons or synthetic
clothes (shirt, nightgown,
Programme selection 60˚C pajamas, etc.) and lightly
1. Select the programme suitable for soiled white linens (underwear,
the type, quantity and soiling degree etc.)
of the laundry in accordance with the
"Programme and consumption table"
and the temperature table below. 40˚C- Blended laundry including
30˚C- delicate textile (veil curtains,
Cold etc.), synthetics and woolens.

19 EN
2. Select the desired programme with for woolens.
the Programme Selection button. Additional programmes
C Programmes are limited with the
highest spin speed appropriate for
For special cases, additional programmes
are available in the machine.
that particular type of fabric.
C When selecting a programme, always C Additional programmes may differ
according to the model of the
consider the type of fabric, colour, machine.
degree of soiling and permissible
water temperature. • Cottons Eco
You may wash your normally soiled
C Always select the lowest required
temperature. Higher temperature durable cotton and linen laundry in this
means higher power consumption. programme with the highest energy and
water saving compared to all other wash
C For further programme details, see
"Programme and consumption table".
programmes suitable for cottons. Actual
water temperature may differ from the
Main programmes declared cycle temperature. Programme
Depending on the type of fabric, use the duration may automatically be shortened
following main programmes. during later stages of the programme if
• Cottons you wash less amount (e.g. ½ capacity
Use this programme for your cotton or less) of laundry. In this case energy
laundry (such as bed sheets, duvet and and water consumption will be further
pillowcase sets, towels, bathrobes, decreased giving you the opportunity for
underwear, etc.). Your laundry will be a more economical wash. This feature
washed with vigorous washing action for is available for certain models having
a longer washing cycle. remaining time display.
• Synthetics • Baby+Toddler Clothing
Use this programme to wash your Use this programme to wash baby
synthetic clothes (shirts, blouses, laundry, and the laundry that belongs to
synthetic/cotton blends, etc.). It washes allergic persons. Longer heating time and
with a gentle action and has a shorter an additional rinsing step provide a higher
washing cycle compared to the Cottons level of hygiene.
programme. • Hand Wash
For curtains and tulle, use the Synthetic Use this programme to wash your
40˚C programme with prewash and woolen/delicate clothes that bear “not
anti-creasing functions selected. As machine- washable” tags and for which
their meshed texture causes excessive hand wash is recommended. It washes
foaming, wash the veils/tulle by putting laundry with a very gentle washing action
little amount of detergent into the main to not to damage clothes.
wash compartment. Do not put detergent • Daily Quick
in the prewash compartment. Use this programme to wash your lightly
• Woollens soiled cotton clothes in a short time.
Use this programme to wash your • Dark Care
woolen clothes. Select the appropriate Use this programme to wash your dark
temperature complying with the tags of coloured laundry or the laundry that you
your clothes. Use appropriate detergents do not want it get faded. Washing is
performed with little mechanic action and
at low temperatures. It is recommended
to use liquid detergent or woolen
shampoo for dark coloured laundry.
• Mixed Fabrics
Use this programme to wash your cotton
and synthetic clothes together without

20 EN
sorting them. explanations of these options.
Special programmes C If the programme has not reached the
spinning step, you can change the
For specific applications, select any of the
following programmes. speed without switching the machine
to Pause mode.
• Rinse
Use this programme when you want to
rinse or starch separately.
• Spin+Drain
Use this programme to apply an
additional spin cycle for your laundry or to
drain the water in the machine.
Before selecting this programme, select
the desired spin speed and press Start /
Pause button. First, the machine will drain
the water inside of it. Then, it will spin the
laundry with the set spin speed and drain
the water coming out of them.
If you wish to drain only the water
without spinning your laundry, select the
Pump+Spin programme and then select
the No Spin function with the help of Spin
Speed Adjustment button. Press Start /
Pause button.
C Use a lower spin speed for delicate
laundries.
Temperature selection
Whenever a new programme is selected,
the maximum temperature for the
selected programme appears on the
temperature indicator.
To decrease the temperature, press
the Temperature Adjustment button.
Temperature will decrease gradually.
C If the programme has not reached
the heating step, you can change the
temperature without switching the
machine to Pause mode.
Spin speed selection
Whenever a new programme is selected,
the recommended spin speed of the
selected programme is displayed on the
spin speed indicator.
To decrease the spin speed, press
the Spin Speed Adjustment button.
Spin speed decreases gradually.
Then, depending on the model of the
product, "Rinse Hold" and "No Spin"
options appear on the display. See
"Auxiliary function selection" section for

21 EN
Programme and consumption table
EN 2 Auxiliary functions

Energy Consumption (kWh)

Water Consumption (l)
Selectable temperature
Programme
range °C

Max. Load (kg)

Max. Speed***

Anti-Creasing
Quick Wash
Extra Rinse

Rinse Hold
Prewash

Soaking
Cottons 90 7 74 2.30 1600 • • • • • • Cold-90

Cottons 60 7 70 1.54 1600 • • • • • • Cold-90

Cottons 40 7 69 0.85 1600 • • • • • • Cold-90

Cottons Eco 60** 7 44 1.10 1600 • 40-60

Cottons Eco 60** 3.5 38 0.88 1600 • 40-60

Cottons Eco 40** 3.5 38 0.70 1600 • 40-60

Daily Quick 90 7 60 1.90 1200 • • Cold-90

Daily Quick 60 7 60 1.00 1200 • • Cold-90

Daily Quick 30 7 60 0.25 1200 • • Cold-90

Dark Care 40 3.5 66 0.55 800 * • Cold-40

Mixed Fabrics 40 3.5 55 0.60 800 • • • • • • Cold-40

Hand Wash 30 1 34 0.20 600 Cold-30

Woollens 40 1.5 47 0.34 600 • • Cold-40

Baby&Toddler Clothing 90 7 90 2.40 1600 • * • • 30-90

Synthetics 60 3 55 1.00 800 • • • • • • Cold-60

Synthetics 40 3 55 0.55 800 • • • • • • Cold-60

22 EN
• : Selectable
* : Automatically selected, no canceling.
** : Energy Label programme (EN 60456 Ed.3)
*** : If maximum spin speed of the machine is lower then this value, you can only select
up to the maximum spin speed.
- : See the programme description for maximum load.
C Water and power consumption may vary subject to the changes in water pressure,
water hardness and temperature, ambient temperature, type and amount of
laundry, selection of auxiliary functions and spin speed, and changes in electric
voltage.
C You can see the washing time of the programme you have selected on the display
of the machine. It is normal that small differences may occur between the time
shown on the display and the real washing time.

23 EN
 • Extra Rinse
C The auxiliary functions in the table
may vary according to the model of This function enables the machine to
your machine. make another rinsing in addition to the
one already made after the main wash.
Auxiliary function selection Thus, the risk for sensitive skins (babies,
Select the desired auxiliary functions allergic skins, etc.) to be effected by
before starting the programme. the minimal detergent remnants on the
Furthermore, you may also select or laundry can be reduced.
cancel auxiliary functions that are suitable • Anti-Creasing
to the running programme without This function creases the clothes lesser
pressing the Start / Pause button when when they are being washed. Drum
the machine is operating. For this, the movement is reduced and spinning speed
machine must be in a step before the is limited to prevent creasing. In addition,
auxiliary function you are going to select washing is done with a higher water level.
or cancel. • Rinse Hold
If the auxiliary function cannot be selected If you are not going to unload your
or canceled, light of the relevant auxiliary clothes immediately after the programme
function will blink 3 times to warn the user. completes, you may use rinse hold
C Some functions cannot be selected
together. If a second auxiliary function
function to keep your laundry in the final
rinsing water in order to prevent them
conflicting with the first one is from getting wrinkled when there is no
selected before starting the machine, water in the machine. Press Start / Pause
the function selected first will be button after this process if you want to
canceled and the second auxiliary drain the water without spinning your
function selection will remain active. laundry. Programme will resume and
For example, if you want to select complete after draining the water.
Quick Wash after you have selected If you want to spin the laundry held in
the Prewash, Prewash will be water, adjust the Spin Speed and press
canceled and Quick Wash will remain Start / Pause button.
active. The programme resumes. Water
C An auxiliary function that is not
compatible with the programme
is drained, laundry is spun and the
programme is completed.
cannot be selected. (See "Programme • Soaking
and consumption table") The Soaking auxiliary function ensures
C Auxiliary Function buttons may
vary according to the model of the
better removal of stains ingrained into the
clothes by holding them in the detergent
machine. water prior to startup of the programme.
• Prewash • Pet hair removal
A Prewash is only worthwhile for heavily This function helps to remove pet hair that
soiled laundry. Not using the Prewash will remain on your garments more effectively.
save energy, water, detergent and time. When you select this function, Prewash
C Prewash without detergent is
recommended for tulle and curtains.
and Extra Rinse steps are added to the
normal programme. Thus, washing is
• Quick Wash performed with more water (30%) and the
This function can be used in Cottons and pet hair is removed more effectively.
Synthetics programmes. It decreases the
washing times and also the number of A Never wash your pets in the washing
machine.
rinsing steps for lightly soiled laundry. Delayed Start
C When you select this function,
load your machine with half of the
With the Delayed Start function the
startup of the programme may be delayed
maximum laundry specified in the up to 19 hours. Delayed start time can be
programme table. increased by increments of 1 hour.

24 EN
 on.
C Do not use liquid detergents when
you set Delayed Start! There is the C If no programme is started or no key
risk of staining of the clothes. is pressed within 1 minute during
programme selection process, the
1. Open the loading door, place the machine will switch to Pause mode
laundry and put detergent, etc. and the illumination level of the
2. Select the washing programme, temperature, speed and loading
temperature, spin speed and, if door indicator lights will decrease.
required, the auxiliary functions. Other indicator lights and indicators
3. Set the desired time by pressing the will turn off. Once the Programme
Delayed Start button. Selection knob is rotated or any
4. Press Start / Pause button. The button is pressed, indicator lights and
delayed start time you have set is indicators will turn on again.
displayed. Delayed start countdown
starts. “_” symbol next to the delayed Child Lock
start time moves up and down on the Use Child Lock function to prevent
display. children from tampering with the machine.
Thus you can avoid any changes in a
C Additional laundry may be loaded
during the delayed start period. running programme.
5. At the end of the countdown, duration C If the Programme Selection knob is
turned when the Child Lock is active,
of the selected programme will be
displayed. “_” symbol will disappear "Con" appears on the display. The
and the selected programme will Child Lock does not allow any change
start. in the programmes and the selected
Changing the Delayed Start period temperature, speed and auxiliary
functions.
If you want to change the time during
countdown: C Even if another programme is
selected with the Programme
1. Press Delayed Start button. Time will Selection knob while the Child
increase by 1 hour each time you Lock is active, previously selected
press the button. programme will continue running.
2. If you want to decrease the delayed To activate the Child Lock:
start time, press Delayed Start button
repeatedly until the desired delayed Press and hold 1st and 2nd Auxiliary
start time appears on the display. Function buttons for 3 seconds.
The lights on the 1st and 2nd Auxiliary
Canceling the Delayed Start function Function buttons will flash, and "C03",
If you want to cancel the delayed start "C02", "C01" will appear on the display
countdown and start the programme respectively while you keep the buttons
immediately: pressed for 3 seconds. Then, "Con" will
1. Set the Delayed Start period to zero appear on the display indicating that the
or turn the Programme Selection knob Child Lock is activated. If you press any
to any programme. Thus, Delayed button or turn the Programme Selection
Start function will be canceled. The knob when the Child Lock is active, same
End/Cancel light flashes continuously. phrase will appear on the display. The
2. Then, select the programme you want lights on the 1st and 2nd auxiliary function
to run again. buttons that are used to deactivate the
3. Press Start / Pause button to start the Child Lock will blink 3 times.
programme. To deactivate the Child Lock:
Starting the programme Press and hold 1st and 2nd auxiliary
1. Press Start / Pause button to start the function buttons for 3 seconds while any
programme. programme is running. The lights on the
2. Programme follow-up light showing 1st and 2nd Auxiliary Function buttons
the startup of the programme will turn will flash, and "C03", "C02", "C01" will

25 EN
appear on the display respectively while current programme; see "Canceling the
you keep the buttons pressed for 3 programme".
seconds. Then, "COFF" will appear on the Changing the selections after
display indicating that the Child Lock is
deactivated. programme has started
Switching the machine to pause
C In addition to the method above, to
deactivate the Child Lock, switch the mode
Programme Selection knob to On Press the Start / Pause button to switch
/ Off position when no programme the machine to pause mode while a
is running, and select another programme is running. The light of the
programme. step which the machine is in starts
flashing in the Programme Follow-up
C Child Lock is not deactivated after
power failures or when the machine is indicator to show that the machine has
unplugged. been switched to the pause mode.
Also, when the loading door is ready to
Progress of programme be opened, Loading Door light will also
Progress of a running programme illuminate continuously in addition to the
can be followed from the Programme programme step light.
Follow-up indicator. At the beginning Changing the speed and temperature
of every programme step, the relevant settings for auxiliary functions
indicator light will turn on and light of the Depending on the step the programme
completed step will turn off. has reached, you may cancel or activate
You can change the auxiliary functions, the auxiliary functions; see, "Auxiliary
speed and temperature settings without function selection".
stopping the programme flow while the You may also change the speed and
programme is running. To do this, the temperature settings; see, "Spin speed
change you are going to make must be in selection" and "Temperature selection".
a step after the running programme step.
If the change is not compatible, relevant C If no change is allowed, the relevant
light will flash for 3 times.
lights will flash for 3 times.
Adding or taking out laundry
C If the machine does not pass to the
spinning step, Rinse Hold function 1. Press the Start / Pause button to
might be active or the automatic switch the machine to pause mode.
unbalanced load detection system The programme follow-up light of
might be activated due to the the relevant step during which the
unbalanced distribution of the laundry machine was switched into the pause
in the machine. mode will flash.
2. Wait until the Loading Door can be
Loading door lock opened.
There is a locking system on the loading 3. Open the Loading Door and add or
door of the machine that prevents take out the laundry.
opening of the door in cases when the 4. Close the Loading Door.
water level is unsuitable. 5. Make changes in auxiliary functions,
Loading door light will start flashing when temperature and speed settings if
the machine is switched to Pause mode. necessary.
Machine checks the level of the water 6. Press Start / Pause button to start the
inside. If the level is suitable, Loading machine.
Door light illuminates steadily within 1-2
minutes and the loading door can be Canceling the programme
opened. To cancel the programme, turn the
If the level is unsuitable, Loading Door Programme Selection knob to select
light turns off and the loading door cannot another programme. Previous programme
be opened. If you are obliged to open will be canceled. End / Cancel light
the Loading Door while the Loading will flash continuously to notify that the
Door light is off, you have to cancel the
26 EN
programme has been canceled.
Pump function is activated for 1-2
minutes regardless of the programme
step, and whether there is water in the
machine or not. After this period, your
machine will be ready to start with the first
step of the new programme.
C Depending on the step where the
programme was canceled in, you may
have to put detergent and softener
again for the programme you have
selected anew.
End of programme
“End” appears on the display at the end
of the programme.
1. Wait until the loading door light
illuminates steadily.
2. Press On / Off button to switch off the
machine.
3. Take out your laundry and close the
loading door. Your machine is ready
for the next washing cycle.

27 EN
 6 Maintenance and cleaning
Service life of the product extends and (compartment nr. II). If the anti-limescale
frequently faced problems decrease if is in tablet form, put only one tablet into
cleaned at regular intervals. compartment nr. II. Dry the inside of the
Cleaning the detergent drawer bellow with a clean piece of cloth after the
programme has come to an end.
Clean the detergent drawer at regular
intervals (every 4-5 washing cycles) C Repeat Drum Cleaning process in
every 2 months.
as shown below in order to prevent
accumulation of powder detergent in C Use an anti-limescale suitable for the
washing machines.
time.
After every washing make sure that no
foreign substance is left in the drum.

1. Press the dotted point on the siphon

in the softener compartment and pull
towards you until the compartment is
removed from the machine. If the holes on the bellow shown in the
C If more than normal amount of water
and softener mixture starts to gather
figure is blocked, open the holes using a
toothpick.
in the softener compartment, the C Foreign metal substances in your
siphon must be cleaned. machine will cause rust stains. Clean
2. Wash the detergent drawer and the the stains on the drum surface by
siphon with plenty of lukewarm water using cleaning agents for stainless
in a washbasin. Wear protective steel. Never use steel wool or wire
gloves or use an appropriate brush to wool.
avoid touching of the residues in the Cleaning the body
drawer with your skin when cleaning.
3. Insert the drawer back into its place and control panel
after cleaning and make sure that it is Wipe the body of the machine with
seated well. soapy water or non-corrosive mild gel
detergents as necessary, and dry with a
Cleaning the loading soft cloth.
door and the drum Use only a soft and damp cloth to clean
Residues of softener, detergent and the control panel.
dirt may accumulate in your machine in A Never use sponge or scrub materials.
time and may cause unpleasant odours These will damage the painted and
and washing complaints. To avoid this, plastic surfaces.
use the Drum Cleaning programme. If
your machine is not featured with Drum Cleaning the water intake filters
Cleaning programme, use Cottons-90 There is a filter at the end of each water
programme and select Additional Water intake valve at the rear of the machine
or Extra Rinse auxiliary functions as well. and also at the end of each water
Before starting the programme, put intake hose where they are connected
max. 100 g of powder anti-limescale into to the tap. These filters prevent foreign
the main wash detergent compartment substances and dirt in the water to enter
the washing machine. Filters should be

28 EN
cleaned as they do get dirty.
A Temperature of the water inside the
machine may rise up to 90 ºC. To
avoid burning risk, filter must be
cleaned after the water in the machine
cools down.
2. Open the filter cap.
If the filter cap is composed of two
pieces, press the tab on the filter cap
downwards and pull the piece out
towards yourself.

1. Close the taps.

2. Remove the nuts of the water intake
hoses to access the filters on the
water intake valves. Clean them with
an appropriate brush. If the filters are
too dirty, take them out by means of
pliers and clean them.
3. Take out the filters on the flat ends of If the filter cap is one piece, pull the cap
the water intake hoses together with from both sides at the top to open.
the gaskets and clean thoroughly
under running water.
4. Replace the gaskets and filters
carefully in their places and tighten the
hose nuts by hand.
Draining remaining water and
cleaning the pump filter
The filter system in your machine prevents
solid items such as buttons, coins and C You can remove the filter cover by
slightly pushing downwards with a
fabric fibers clogging the pump impeller
during discharge of washing water. Thus, thin plastic tipped tool, through the
the water will be discharged without any gap above the filter cover. Do not
problem and the service life of the pump use metal tipped tools to remove the
will extend. cover.
If the machine fails to drain water, the 3. Some of our products have
pump filter is clogged. Filter must be emergency draining hose and some
cleaned whenever it is clogged or in every does not have. Follow the steps
3 months. Water must be drained off first below to discharge the water.
to clean the pump filter. Discharging the water when the product
In addition, prior to transporting the has an emergency draining hose:
machine (eg., when moving to another
house) and in case of freezing of the
water, water may have to be drained
completely.
A Foreign substances left in the pump
filter may damage your machine or
may cause noise problem.
In order to clean the dirty filter and
discharge the water:
1. Unplug the machine to cut off the
supply power.

29 EN
 while installing it into its housing. Seat
the filter into its place completely.
Otherwise, water may leak from the
filter cap.
6. If the filter cap is composed of two
pieces, close the filter cap by pressing
on the tab. If it is one piece, seat the
tabs in the lower part into their places
first, and then press the upper part to
a. Pull the emergency draining hose out close.
from its seat
b. Place a large container at the end
of the hose. Drain the water into
the container by pulling out the plug
at the end of the hose. When the
container is full, block the inlet of
the hose by replacing the plug. After
the container is emptied, repeat the
above procedure to drain the water in
the machine completely.
c. When draining of water is finished,
close the end by the plug again and
fix the hose in its place.
d. Turn the pump filter to take it out.
Discharging the water when the product
does not have an emergency draining
hose:

a. Place a large container in front of the

filter to catch water from the filter.
b. Loosen pump filter (anticlockwise)
until water starts to flow. Fill the
flowing water into the container
you have placed in front of the filter.
Always keep a piece of cloth handy to
absorb any spilled water.
c. When the water inside the machine is
finished, take out the filter completely
by turning it.
4. Clean any residues inside the filter as
well as fibers, if any, around the pump
impeller region.
5. Install the filter.
A If your product has a water jet feature,
be sure to fit the filter into its housing
in the pump. Never force the filter
30 EN
7 Troubleshooting
Programme cannot be started or selected.
• Washing machine has switched to self protection mode due to a supply problem
(line voltage, water pressure, etc.). >>> Press and hold Start / Pause / Cancel
button for 3 seconds to reset the machine to factory settings. (See "Canceling the
programme")
Water in the machine.
• Some water might have remained in the product due to the quality control
processes in the production. >>> This is not a failure; water is not harmful to the
machine.
There is water leaking from the bottom of the washing machine.
• Likely problems with hoses or the pump filter. >>> Be sure the seals of the water
inlet hoses are securely fitted. Attach the hose to the tap tightly.
• Pump filter might not be closed fully. >>> Make sure that the pump filter is
completely closed.
Machine does not fill with water.
• Tap is turned off. >>> Open the inlet water taps fully.
• Water inlet hose is bent. >>> Flatten the water inlet hose.
• Water inlet filter is clogged. >>> Clean the water inlet filter.
• The loading door is ajar. >>> Close the Loading Door.
Machine does not drain water.
• Water drain hose might be clogged or twisted. >>> Clean or flatten the hose.
• Pump filter is clogged. >>> Clean the pump filter.
Machine vibrates or makes noise.
• Machine might be standing unbalanced. >>> Adjust the feet to level the machine.
• A hard substance might have entered into the pump filter. >>> Clean the pump
filter.
• Transportation safety bolts are not removed. >>> Remove the transportation
safety bolts.
• Laundry quantity in the machine might be too little. >>> Add more laundry to the
machine.
• Machine might be overloaded with laundry. >>> Take out some of the laundry
from the machine or distribute the load by hand to balance it homogenously in the
machine.
• Machine might be leaning on a rigid item. >>> Make sure that the machine is not
leaning on anything.
Machine stopped shortly after the programme started.
• Machine might have stopped temporarily due to low voltage. >>> It will resume
running when the voltage restores to the normal level.
Machine directly discharges the water it takes in.
• Draining hose might not be at adequate height. >>> Connect the water draining
hose as described in the operation manual.
No water can be seen in the machine during washing.

C The water level is not visible from outside of the washing machine. This is not a
failure.

31 EN
Loading door cannot be opened.
• Door lock is activated because of the water level in the machine. >>> Drain the
water by running the Pump or Spin programme.
• Machine is heating up the water or it is at the spinning cycle. >>> Wait until the
programme completes.
• Child lock is engaged. Door lock will be deactivated a couple of minutes after
the programme has come to an end. >>> Wait for a couple of minutes for
deactivation of the door lock.
Washing takes longer time than the one specified in the manual.
• Water pressure is low. >>> Machine waits until taking in adequate amount of
water to prevent poor washing quality due to the decreased amount of water.
Therefore, the washing time extends.
• Voltage might be low. >>> Washing time is prolonged to avoid poor washing
results when the supply voltage is low.
• Input temperature of water might be low. >>> Required time to heat up the water
extends in cold seasons. Also, washing time can be lengthened to avoid poor
washing results.
• Number of rinses and/or amount of rinse water might have increased. >>>
Machine increases the amount of rinse water when good rinsing is needed and
adds an extra rinsing step if necessary.
• Excessive foam might have occurred and automatic foam absorption system
might have been activated due to too much detergent usage. >>> Use
recommended amount of detergent.
C Machine does not switch to spinning step when the laundry is not evenly
distributed in the drum to prevent any damage to the machine and to its
surrounding environment. Laundry should be rearranged and re-spun.
Programme time does not countdown. (On models with display)
• Timer may stop during water intake. >>> Timer indicator will not countdown until
the machine takes in adequate amount of water. The machine will wait until there
is sufficient amount of water to avoid poor washing results due to lack of water.
Timer indicator will resume countdown after this.
• Timer may stop during heating step. >>> Timer indicator will not countdown until
the machine reaches the selected temperature.
• Timer may stop during spinning step. >>> Automatic unbalanced load detection
system might be activated due to the unbalanced distribution of the laundry in the
drum.
C Machine does not switch to spinning step when the laundry is not evenly
distributed in the drum to prevent any damage to the machine and to its
surrounding environment. Laundry should be rearranged and re-spun.
Programme time does not countdown.
• There might be an imbalance of laundry in the machine. >>> Automatic
unbalanced load detection system might be activated due to the unbalanced
distribution of the laundry in the drum.
C Machine does not switch to spinning step when the laundry is not evenly
distributed in the drum to prevent any damage to the machine and to its
surrounding environment. Laundry should be rearranged and re-spun.

32 EN
Machine does not switch to spinning step.
• There might be an imbalance of laundry in the machine. >>> Automatic
unbalanced load detection system might be activated due to the unbalanced
distribution of the laundry in the drum.
C Machine does not switch to spinning step when the laundry is not evenly
distributed in the drum to prevent any damage to the machine and to its
surrounding environment. Laundry should be rearranged and re-spun.
• The machine will not spin if water is not drained completely. >>> Check the filter
and the draining hose.
• Excessive foam might have occurred and automatic foam absorption system
might have been activated due to too much detergent usage. >>> Use
recommended amount of detergent.
Washing performance is poor: Laundry turns gray.
• Insufficient amount of detergent was used over a long period of time. >>> Use
the recommended amount of detergent appropriate for water hardness and the
laundry.
• Washing was made at low temperatures for a long time over a long period of time.
>>> Select the proper temperature for the laundry to be washed.
• Insufficient amount of detergent is used with hard waters. >>> Using insufficient
amount of detergent with hard water causes the soil to stick on the cloth and this
turns the cloth into gray in time. It is difficult to eliminate graying once it happens.
Use the recommended amount of detergent appropriate for water hardness and
the laundry.
• Too much detergent is used. >>> Use the recommended amount of detergent
appropriate for water hardness and the laundry.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
Washing performance is poor: Stains persist or the laundry is not whitened.
• Insufficient amount of detergent is used. >>> Use recommended amount of
detergent appropriate for the laundry.
• Excessive laundry was loaded in. >>> Do not load the machine in excess. Load
with amounts recommended in the "Programme and consumption table".
• Wrong programme and temperature were selected. >>> Select the proper
programme and temperature for the laundry to be washed.
• Wrong type of detergent is used. >>> Use original detergent appropriate for the
machine.
• Detergent is put in the wrong compartment. >>> Put the detergent in the correct
compartment. Do not mix the bleaching agent and the detergent with each other.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
Washing performance is poor: Oily stains appeared on the laundry.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
Washing performance is poor: Clothes smell unpleasantly.
• Odours and bacteria layers are formed on the drum as a result of continuous
washing at lower temperatures and/or in short programmes. >>> Leave the
detergent drawer as well as the loading door of the machine ajar after each
washing. Thus, a humid environment favorable for bacteria cannot occur in the
machine.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".

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Colour of the clothes faded.
• Excessive laundry was loaded in. >>> Do not load the machine in excess.
• Detergent in use is damp. >>> Keep detergents closed in an environment free of
humidity and do not expose them to excessive temperatures.
• A higher temperature is selected. >>> Select the proper programme and
temperature according to the type and soiling degree of the laundry.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
It does not rinse well.
• The amount, brand and storage conditions of the detergent used are
inappropriate. >>> Use a detergent appropriate for the washing machine and
your laundry. Keep detergents closed in an environment free of humidity and do
not expose them to excessive temperatures.
• Detergent is put in the wrong compartment. >>> If detergent is put in the
prewash compartment although prewash cycle is not selected, machine can take
this detergent during rinsing or softener step. Put the detergent in the correct
compartment.
• Pump filter is clogged. >>> Check the filter.
• Drain hose is folded. >>> Check the drain hose.
Laundry became stiff after washing.
• Insufficient amount of detergent is used. >>> Using insufficient amount of
detergent for the water hardness can cause the laundry to become stiff in time.
Use appropriate amount of detergent according to the water hardness.
• Detergent is put in the wrong compartment. >>> If detergent is put in the
prewash compartment although prewash cycle is not selected, machine can take
this detergent during rinsing or softener step. Put the detergent in the correct
compartment.
• Detergent might be mixed with the softener. >>> Do not mix the softener with
detergent. Wash and clean the dispenser with hot water.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
Laundry does not smell like the softener.
• Detergent is put in the wrong compartment. >>> If detergent is put in the
prewash compartment although prewash cycle is not selected, machine can take
this detergent during rinsing or softener step. Wash and clean the dispenser with
hot water. Put the detergent in the correct compartment.
• Detergent might be mixed with the softener. >>> Do not mix the softener with
detergent. Wash and clean the dispenser with hot water.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".

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Detergent residue in the detergent drawer.
• Detergent is put in wet drawer. >>> Dry the detergent drawer before putting in
detergent.
• Detergent has gotten damp. >>> Keep detergents closed in an environment free
of humidity and do not expose them to excessive temperatures.
• Water pressure is low. >>> Check the water pressure.
• The detergent in the main wash compartment got wet while taking in the prewash
water. Holes of the detergent compartment are blocked. >>> Check the holes
and clean if they are clogged.
• There is a problem with the detergent drawer valves. >>> Call the Authorized
Service Agent.
• Detergent might be mixed with the softener. >>> Do not mix the softener with
detergent. Wash and clean the dispenser with hot water.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
There is detergent left on the laundry.
• Excessive laundry was loaded in. >>> Do not load the machine in excess.
• Wrong programme and temperature were selected. >>> Select the proper
programme and temperature for the laundry to be washed.
• Wrong detergent was used. >>> Select the proper detergent for the laundry to be
washed.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
Too much foam forms in the machine.
• Improper detergents for the washing machine are being used. >>> Use
detergents appropriate for the washing machine.
• Excessive amount of detergent is used. >>> Use only sufficient amount of
detergent.
• Detergent was stored under improper conditions. >>> Store detergent in a closed
and dry location. Do not store in excessively hot places.
• Some meshed laundry such as tulle may foam too much because of their texture.
>>> Use smaller amounts of detergent for this type of item.
• Detergent is put in the wrong compartment. >>> Put the detergent in the correct
compartment.
• Softener is being taken early. >>> There may be problem in the valves or in the
detergent dispenser. Call the Authorized Service Agent.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".

35 EN
Foam is overflowing from the detergent drawer.
• Too much detergent is used. >>> Mix 1 tablespoonful softener and ½ l water and
pour into the main wash compartment of the detergent drawer.
C Put detergent into the machine suitable for the programmes and maximum loads
indicated in the “Programme and consumption table”. When you use additional
chemicals (stain removers, bleaches and etc), reduce the amount of detergent.
Laundry remains wet at the end of the programme
• Excessive foam might have occurred and automatic foam absorption system might
have been activated due to too much detergent usage. >>> Use recommended
amount of detergent.
C Machine does not switch to spinning step when the laundry is not evenly
distributed in the drum to prevent any damage to the machine and to its
surrounding environment. Laundry should be rearranged and re-spun.

A Ifsection,
you cannot eliminate the problem although you follow the instructions in this
consult your dealer or the Authorized Service Agent. Never try to repair a
nonfunctional product yourself.

36 EN
 8 Guarantee
Your new Beko product is guaranteed Booklet provided.
against the cost of breakdown repairs • Professional installation by a qualified
for twelve months from the date of the Electrical Domestic Appliance Installer
original purchase. is recommended for all Washing
Machines, Dishwashers and Electric
What is covered? Cookers
• Repairs necessary as a result of faulty • Gas Cookers must only be installed by
materials, defective components or a CORGI (or BORD GAIS) registered
manufacturing defect. Gas Installer.
• The cost of functional replacement • The guarantee is given only within the
parts, but excluding consumable boundaries of the United Kingdom
items. and the Republic of Ireland.
• The labour costs of a Beko approved • The guarantee is applicable only to
repairer to carry out the repair. new products and is not transferable if
the product is resold.
What is not covered? • Beko disclaims any liability for
• Transit, delivery or accidental damage incidental or consequential damages.
or misuse and abuse. • The guarantee does not in anyway
• Cabinet or appearance parts, diminish your statutory or legal rights.
including knobs, flaps, handles or
container lids. Should you experience any difficulty in
• Accessories or consumable items obtaining service please contact the Beko
including but not limited to, ice trays, Customer Help-Line.
scrapers, cutlery baskets, filters and Tel: 0845 600 4911
light bulbs. e-mail:[email protected]
• Repairs required as a result of
unauthorised repair or inexpert
installation that fails to meet the
requirements contained in the user
instruction book.
• Repairs to products used on
commercial or non-residential
household premises.
• Loss of frozen food in freezers or
fridge/freezers. (Food loss insurance is
often included within your household
contents insurance policy, or may be
available separately from your retailer).

Important notes.
• Your Beko product is designed and
built for domestic household use only.
• The guarantee will be void if the
product is installed or used in
commercial or non-residential
domestic household premises.
• The product must be correctly
installed, located and operated in
accordance with the instructions
contained in the User Instructions

37 EN
 9 Service
Please keep your purchase receipt or service can be obtained at a charge.
other proof of purchase in a safe place;
you will need to have it should the product Should you experience any difficulty in
require attention under guarantee. obtaining service please contact the Beko
Customer Help-Line.
You should also complete the details Tel: 0845 600 4911
below; it will help us assist you when e-mail:[email protected]
requesting service. (The model number
is printed on the Instruction Booklet and
the serial number is printed on the Rating
Label affixed to the appliance)

Model No:
Serial No:
Retailer:
Date of purchase:

For service under guarantee simply

telephone the appropriate number below

UK Mainland & Northern Ireland

Fridges & Freezers 0845 600 4903
Electric Cookers 0845 600 4902
Gas & 0845 600 4905
Dual Fuel Cookers

Washing Machines & 0845 600 4906

Dishwashers

Republic of Ireland
All Refrigeration, 01 862 3411
All Cookers
Washing Machines & Dishwashers

Before requesting service please

check the trouble-shooting guide in the
Operating Instructions as a charge may be
levied where no fault is found even though
your product may still be under guarantee.

Service once the manufacturers

guarantee has expired.

If you have purchased an extended

guarantee please refer to the instructions
contained within the extended guarantee
agreement document. Otherwise please
call the appropriate number above where

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39 EN