LWC 4
LWC 4
Dallas, TX
SUMMARY
A result oriented professional with 10+ years of diversified experience in analysis, design, coding and
testing of full life cycle software projects including 8+ years of experience in salesforce.com CRM
integration, Configuration and customization and TEMPhas development experience in WEB
technologies using Java, JSP, EJB, Servlets, Struts, JSTL, JavaScript, AJAX, XML, XSLT, JNDI, Oracle, JDBC,
WSAD, RAD, Hibernate, Subversion, Clear case, VSS, Oracle Application Server, Web Sphere and Web
logic.
Experience in administration, configuration, implementation, and support of Sales Force CRM and Sales
Force SF Aapplications based on Apex Language and leveraging Force.com Platform - - world's first
commercial Software as a Service (SAAS) application running in Cloud Computing Environment.
Expertise on Apex Language in creating Apex Classes, Controllers, Triggers, Web Services, Visual Force
Pages, Components, Custom Objects, S-Controls and Force.com IDE.
Experienced in usingForce.com Web services APIfor implementing web services to access to data from
different users.
Good exposure in writing SQL and PL/SQL programming with DB2, Oracle and MS-SQL, MySQL Server.
Extensive experience in designing validation rules, custom objects, custom fields, page layouts,
workflow alerts actions, pick lists, approval processes, record types, custom tabs, report extractions to
various formats, and email generation according to application requirements.
Extensive experience reviewing code and following best coding practices in order to avoid governor
limits in complex transactions.
Expertise in performing data migration from legacy systems to Salesforce.
Good understanding with Client/Server architecture, Object-Oriented Welcome design techniques and webInc.
to Hire IT People,
application design under Model View Controller MVC and Service Oriented Architecture
In a few seconds, I SOA .
will connect
Experienced in web technologies like HTML, XML, CSS, JSP, JavaScript, you WSDL,withand SOAP.
a real person. Hang
Experience in managing Cases and Entitlements. tight!
Had Experience of Salesforce configuration, data migration, system integration and familiarity with
Visual force Pages, Components, and Controllers MVC architecture and Apex Classes, Controllers
Triggers.
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Developed and configured various Dashboards, Custom Reports and Report Folders for different user
profiles based on the need in the organization.
Strong Implementation and Integration experience usingCustom objects, Custom fields, Formulae
fields, Triggers, Apex classes, Visual Force Pages, Page Layouts, Workflow rules, Approval processes.
Record Types, Standard Controllers, Custom Controllers, Extension Controllers, SOQL and SOSL.
Extensive experience usingSalesforce Administration tasks like Managing Users, Roles, Profiles,
Permission sets.
Migrated large volumes of external data on to Salesforce.com using Apex Data Loader as part of data
management functions.
Implementedsecurity and sharing rules Confidential object, field, and record levelfor different users
Confidential different levels of organization. Also created various profiles and configured the
permissions based on the organizational hierarchy.
Experienced in working on LWC Events built on DOM Events, collection of APIs and objects available in
browser.
Experience with Salesforce IDE tools:Force.com, Eclipse IDE Plug - in.
Experienced withOracle and My SQL databases.
Good experiences in integrating salesforce.com with other internal/external applications
usingSOAPandRESTbased web services.
Preparation of function design documents and responsible for delivery of releases.
Involved in Unit Testing and Test Coverage for Triggers.
Worked on Vlocity, for 360-degree customer views, customer history feed, and complete policy
information in simple, card-based formats, driving new business and renewals, and tracking producer
credentials. Coordinated and transferred knowledge to the offshore team.
Designed and implemented custom Vlocity Omniscript pages for customer information.
TECHNICAL SKILLS
SFDC Technologies: Apex Lang, Apex Classes, Apex Triggers,
SOQL,SOSL,Visualforce(Pages,Components,Controllers), Apex Web Services, Workflow & Approvals,
Dashboards, Reports, Analytic Snapshots, Custom Objects,IDE,Apttusproduct configuration Apex Lang, Apex
Classes, Apex Triggers, SOQL,SOSL,Visualforce(Pages,Components,Controllers), Apex Web Services, Workflow
& Approvals, Dashboards, Reports, Analytic Snapshots, Custom Objects,IDE,Apttusproduct configuration
Cloud Computing: Salesforce.com CRM, Sales Cloud, Service Cloud, Visual Force, Apex, Salesforce
configuration and customization.
Salesforce.com: CRM, Sales Cloud, Service Cloud, Visual Force, Apex, Salesforce configuration and
customization.
Languages: Java, HTML, SOAP DHTML/JavaScript, XML and XSL/XSLT
Operating Systems: Unix, 1.0/11i, Linux, Windows7, Windows 2000, Windows NT, Windows 95/98
Programming Languages: Apex Lang (Force.com Platform), Core Java
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Configuration Tools Source Control: OPAS(BMC Remedy) and Service Now, JIRA Source Control Clear case,
VSS, CVS.
Scripting languages: Java Script, VB Script, CSS, AJAX.
Application/Web Servers: Web logic Server 10g, Web sphere v5.1, Apache Tomcat Server.
Databases: Oracle 9I/10g, SQL Server 7.0, MS Access 2000, DB2
Scripts: UNIX shell scripts, JavaScript, and AJAX.
Technologies: JSP, Servlets, JDBC, Struts, Spring, EJB, RMI, XML, Hibernate
PROFESSIONAL EXPERIENCE
Lead Salesforce Developer
Confidential, Dallas, TX
Responsibilities:
Developed Apex Classes & Triggers to implement the business logic as per the requirements.
Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and
fields.
Developed apex REST web services classes for external applications accessing salesforce.com data with
restricted access.
Built and presented customized demonstrations for SFDC Sales Cloud product offerings.
Designed Technical Specification Document based on the requirements and the Existing Systems.
Created Custom Controllers and Standard Controllers in Visual Force.
Involved in requirement discussions with business team.
Conducted Confidential Analysis on Vlocity Insurance Cloud functionality to shore up any process gaps
between current and future state capabilities. Worked on Salesforce1 Platform to build Mobile App by
enabling Lightning Components to make Lightning Application mobile and software analysis.
Worked on customization of Sales Cloud schema by customizing standard objects like Leads, Accounts,
Contact and Opportunity, Products
Worked on vlocity for sales cloud service and Marketing cloud for user friendly UI.
Preparation of function design documents and responsible for delivery of releases.
Involved in Unit Testing and Test Coverage for Triggers.
Made new feature enhancements on Service cloud, Sales Cloud and Marketing cloud using Lightning
and vlocity.Involved in Setting up Sales Cloud Queues, web-to-lead setup, lead conversion mappings,
assignment rules, auto response rules etc.)
Involved in Setting up Service Cloud (Creating queues, Web-to-case setup, auto assignment rules, auto
response rules, escalation rules).
Partnered with business unit to design and build data integration processes (Java/Spring, Salesforce
REST web services, Vlocity DataRaptor app, etc) and loading of initial groups of customers/affiliates.
Drove and contributed to project dat rely on Salesforce Sales Cloud from discovery through delivery:
gathered requirements, collaborated with the team to define a solution, build it and trained the users.
Creating Workflow Rules, Tasks, Email Alerts and Components to suit to the needs of the application.
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Customized different page layouts and assigned them for different profile users.
Developed Apex classes, Apex Triggers for various functional needs in the application.
Preparation of technical design document and transitioning to the team.
Expertise in aura framework, Lightning Components and Sales force Lightning Design System(SLDS).
Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into
salesforce.com, checking for the correctness of the data.
Worked on lightning for creating custom pages for lookup screens on Salesforce and implemented
Lightning components.
Responsible for deployments to Production environment using Ant tool, change sets and Force.com
migration tool.
Exported data using data loader to help organizations need to convert from salesforce to e-CRM
Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email
Services,Approvals, Workflows, Reports, Dashboards, Tasks and actions.
Responsible to inform all business stake holders about System down time during Production
deployment and provides post production support after System is up for business.
Worked as a production support developer and solved complex issues on time.
Preparing deployment packages and disables business users' access during system down time.
Supporting QA team and UAT for every release.
Owning the defect management process from development team
Enhanced in Communities by adding new fields, field sets using Sales force lightning.
Designed Technical Specification Document based on the requirements and the Existing Systems.
Responsible to inform all business stake holders about System down time during Production
deployment and provides post production support after System is up for business.
Developing Custom Controllers and Standard Controllers in Visual Force.
Developed SOQL/ SOSL queries to import object records based on the query and modify
dataappropriately.
Worked on customization of Sales Cloud schema by customizing standard objects like Leads, Accounts,
Contact and Opportunity, Products.
Designed and Developed Vlocity CPQ for couple of telecom clients.
Worked on lightning for creating custom pages for lookup screens on Salesforce and implemented
Lightning components.
Preparation of function design documents and responsible for delivery of releases.
Involved in Unit Testing and Test Coverage for Apex classes.
Creating Workflow Rules, Tasks, Email Alerts and Components to suit to the needs of the application.
Customized different page layouts and assigned them for different profile users using page layout
assignment.
Design and Develop customer solutions in Vlocity, Visualforce, Apex, CSS, Javascript and other
technologies.
Software Development Tools, Methodologies & Environments: Rapid Application Design (RAD), Toad for
Oracle SQL, PL/SQL., Stored Procedures, Serena Dimensions, GitHub, Business Objects, Captiva,
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Configuring and Customising Saleforce.com application for the clients under Scrum (Agile software
delivery Methodology) with every Month Sprit.
Leading the offshore development team.
Providing Solution for new business problems.
Implemented responsive web pages using JavaScript frame work and lighting CSS for Salesforce1
solutions.
Design and develop Apex classes, controller classes, controller extensions, Visualforce pages and Apex
triggers.
Designed and developed an extensible environment monitoring framework. Implemented two main
monitoring interfaces, one to monitor health of Vlocity Dataraptor bulk processing including custom
logic to restart their backend jobs if found to be slowed/stalled, and one to monitor data limits in partial
copy sandboxes including custom logic to automatically clean up Account/Contact and related object
records when data capacity was near max. Trained newly assembled Salesforce teams on dis and other
recently developed frameworks.
Was assigned to lead task force (executives, leaders, developers, business contacts) to work with Vlocity
to troubleshoot DataRaptor performance issues preventing upscaling our data operations.
Received approval to design and develop POC custom Data Integration Framework to prove viable
options to replace Vlocity DataRaptor usage for high volume interfaces
Setup and Implemented Salesforce marketing cloud 2.0 org.
Worked on Content builder to creating content templates.
Integrated with Salesforce by using Marketing cloud connector (V5).
Configure salesforce and marketing cloud integration user along with configuration in salesforce.
Designed integration using Connect App, REST and SOAP.
Use TFS for work allocation ad project Management.
Exposure to various latest features of salesforce like Permission Sets to give user-specific permissions,
content management, documents and libraries.
Extensively worked in real-time Web service integration of Salesforce with J2EE web applications.
Directly interacted with various user groups to understand and gather requirements and conducted
demos to show prototypes.
Designed and Developed Vlocity CPQ for couple of telecom clients.
Experience in SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL,
SOSL .
Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email
Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events
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Proficient in using meta-data migration tools like Eclipse IDE and SalesForce Apex Data Loader with
code analysis.
Design and Develop customer solutions in Vlocity, Visualforce, Apex, CSS, Javascript and other
technologies.
Developed Salesforce.com ETL processes using Cast Iron, Java and Sales force Web Services Java API.
Implemented Case Management by creating record-types specific to the user groups, assignments
rules, escalation rules, case templates,workflow rules and actions, etc.
Customized events and tasks as per user convenience to schedule meetings, follow-up, sharing
calenders with other groups, etc.
Coordinated with IT development teams to build user stories, business requirements, and monitor data
quality for data feed processes and Working with Marketing managers and converting their strategy
into implementations using Marketing cloud Exact Target.
Built marketing camping reports in Salesforce and utilize it as a main source of data to integrate with
marketing cloud.
Integrated custom HTML pages, AMP Script to capture Data directly into Salesforce using Marketing
cloud Journey builders and mass email campaign blast.
Worked on Vlocity Salesforce AppExchange App and various Omni-scripts to build custom user-friendly
UI for create and edit actions with core Vlocity team.
Worked on Salesforce Lightning Components for building customized components replacing the
existing ones.
Also embed Lightning Components in Visual force page by using new Lightning Out feature by event-
driven programming.
Responsible for setting up web service integrations.
Triggered interface events by user interactions, which includes Lightning Component framework and
also involved in building Lightning Components using the aura framework.
Expertise in aura framework, Lightning Components and Salesforce Lightning Design System(SLDS).
Created Aura based Components, Attributes, Controllers which can be compatible to access through
Lightning App builder.
Created Impressive designs with Custom styling to bring dynamic versions of the components when
setting up in lightning App builder.
Enhanced in Communities by adding new fields, field sets using Salesforce lightning.
Developed various Apex Classes, Triggers, Controller classes and methods for functional needs in the
application compatible with lightning.
Used the sandbox for testing and migrated the code to the deployment instance after testing.
Created Salesforce 1 mobile apps using Angular JS, Bootstrap, Apex and Visual force.
Experience designing and developing complex Excel/CSV reports using raw data extracted from
ExactTarget or MySQL.
Worked in Single sign-on, SAML settings to enable the user to login to various applications
simultaneouly.
Enabled and configured E-mail Relay feature for the e-mail administration for the entire organization.
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Bridged the communication Confidential between students, teachers and administrators using CRM
customizations.
Preparation of function design documents and responsible for delivery of releases.
Involved in Unit Testing and Test Coverage for Apex classes.
Creating Workflow Rules, Tasks, Email Alerts and Components to suit to the needs of the application.
Customized different page layouts and assigned them for different profile users using page layout
assignment.
Developed Apex classes, Apex Triggers for various functional needs in the application.
Preparation of technical design document and transitioning to the team.
Responsible for deployments to Production environment using Ant tool, change sets and Force.com
migration tool.
Responsible to inform all business stake holders about System down time during Production
deployment and provides post production support after System is up for business.
Worked as a production support developer and solved complex issues on time.
Preparing deployment packages and disables business users' access during system down time.
Supporting QA team and UAT for every release.
Developed testclassesfor code coverageand done code refactoring.
Involved in requirements discussion with on shore team and technical as well as functional
designdocument preparation.
Responsible for unit and integrating testing before deliver to QA team
Expertise in advanced APEX/Visualforce development, including high volume data processing, managed
packages, community portals, SSO, Canvas applications and metadata API.
Designed and developed SFA based Application on Froce.com Platform in Salesforce.com environment
with Apex programming language Confidential backend and Visual Force pages as user interface
Involved in creating and customizing Email template and configuring them to the email alert within the
workflow rule for a standard/custom object.
Interacted with Various business user groups for gathering the requirements for Salesforce
implementation and documented the Business and Software Requirements.
Involved in implementation and Design of Cases and Issue with Order Management and Product
Return module.
Implemented Wave Analytics, created datasets, dashboards and apps for Opportunity, Accounts and
Cases.
Familiar with Salesforce latest product launches including Wave Analytic.
Developed wave dashboards using Salesforce platform as the backend.
Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment
with Apex programming language Confidential backend and Visualforce pages as user Interface.
Developed different Visual Force Pages to suit to the needs of the application using different Visual
force components.
Contributed towards HLD andLLDphase and design documents preparation by integrating different
modules.
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Salesforce Admin
Confidential, San Jose, CA
Responsibilities:
Involved in Planning and implementing new SFDC features according to the Business and Software
requirements.
Used Data loader and import wizard to insert, update and import bulk data of Accounts, contacts, leads
and opportunities.
Reviews and streamlined existing CRM to endure accurate adoption metrics reporting. Deactivating
users to release licenses.
Implemented Vlocity cards and reusable templates with comprising SLDS stylin
Worked on Vlocity Salesforce AppExchange App and various Omni-scripts to build custom user-friendly
UI for create and edit actions with core Vlocity team
Track and communicate team Vlocity and sprint progress to all effected teams and management.
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Java Developer
Confidential, Dallas, TX
Responsibilities:
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A new interface between Acela and IMPACT was developed. IMPACT will provide a web service dat will
allow Acela to notify it to start and stop monitoring of a circuit. Acela will utilize the Web services
adapter to communicate with IMPACT.
Modified interface between Acela and F&E. dis Receives F&E requests to update F&E circuit segments in
NetPro CSDB (Circuit Segment Database).
Built UNIX scripts to monitor each instance of ICS, which check if ICS process is running, application
adapters are running and bring them up if they are down.
Experienced in working on LWC Events built on DOM Events, collection of APIs and objects available in
browser.
Responsible for developing complex SQL queries for ICS Core
Designed and Developed the Collaboration flow for each interface
Performance tuning of interfaces developed by other development teams
Development of the Business Objects, Maps, Collaboration Template/Objects
Extensively used JDBC, Email, Workflow and Webservices connectors
Involved in the testing phase and in the deployment of interfaces from DEV to QA, QA to UAT and UAT
to Production environments.
Debugging data in Work In Progress (WIP) tables
Used Flow Manager for failed flow resubmission.
Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic
and Interactions in Lightning Applications.
Level 3 Application support, troubleshooting, and vendor management for the following software
products: mainframe IBM Java, mainframe IBM C++, Edge Portfolio Analyzer,
Subversion, XML Toolkit, IBM Language Environment (LE).
Involved in developing PL/SQL stored procs and Informatica Workflows to migrate data from
Legacy Mainframe/AS400 based systems.
Designing and development of KYC search and GAR search SOA java web services.
Writing java client code for KYC search and GAR search web services.
Writing DOT NET client to access KYC Search and GAR search java web services which are used by DOT
NET clients.
Designing and development of kyc validation web service which is used for front end validations and an
interface between front-end and ILog JRules.
Leveraging Web Services with SAAJ for SOAP messaging.
Utilizing Apache Commons Configuration API to read configuration data (appId, wsdl urls etc) from
Oracle for (KYC Services).
Worked on multiple Number of lightning Web Components and allowed the LWC to manipulate the
DOM instead of JavaScript.
Experienced in working on LWC Events built on DOM Events, collection of APIs and objects available in
browser.
Coordinating with system admin to setup MQ environment.
Creating queue managers and queues.
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Designing and implementing of Event Publish web service for publishing the events to MQ queue.
Debugging of Production issues in critical time bound situations.
Prepared production support documentation
Design, and develop advanced customizations utilizing Salesforce and Force.com.
Running workshops, working closely with client, able to talk about tradeoffs e.g. terms of config vs code.
Map functional requirements to Salesforce features and functionality.
Disseminate best practices on solution positioning and delivery.
Mentor junior team members in Salesforce technology, Force.com, Integration Technologies, and
Salesforce best practices.
Oversee code reviews.
Support pre-sales activities inclusive of participating in sales calls and proposal development.
Report an issue
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