Bill date Account number Bill reference Page

04 Aug 2022 174057108 V02016803022 1 of 5

HELLO CRISTIAN
MR CRISTIAN SAVA
28 Here's your bill for August. Thanks for being an
28 Lincoln Road EE customer – we hope you're enjoying your
HORNCASTLE
LN9 5AW services.

Your last bill: This bill: Your recent bills:

£119.48

 You paid in full

Thanks for paying
£116 .75 Aug

Jul
£116.75

£119.48

by Direct Debit
We'll take this on Jun £158.59
or after 12 Aug

£111.00 £5.75
Monthly charges Extra charges

› Includes all monthly charges and any recurring add ons › Includes out of allowance usage charges of £1.45.
› Includes charges for services from other companies of
£4.30.

see more details of this on page 3

HAVE YOU HEARD THE NEWS? YOU'RE IN CONTROL WITH

MY EE
We've teamed up with BT to bring you an incredible
connection whether you're at home or on the go. My EE is the smart way to keep an eye on your account,
you can:
You're already on the UK's most reliable network and now
- swap your benefits (if you're on a smart plan)
we can bring you BT broadband with speed, strength and - manage your Airtime Rewards
security. - check remaining data and buy more
- gift any spare data to those on your account
- check your calls with itemised billing.
Find out more at www.ee.co.uk/winning
Download or log in at ee.co.uk/myee
 Bill date Account number Bill reference Page
04 Aug 2022 174057108 V02016803022 2 of 5

HOW TO GET IN TOUCH EVERYTHING OK?

Manage your account using My EE If not, let us know. You can call Customer Services on 150
My EE is the easiest way to look after your account. free from your EE phone or 07953 966 250 from any other
You can: phone. If we haven't been able to resolve your complaint
within eight weeks of you making it, you can contact
› check your data 'Ombudsman Services: Communications'. They provide a free
› manage and pay bills independent dispute resolution service, and you can contact
› gift data to anyone on your family account them on 0330 440 1614,
or at ombudsman-services.org/communications
› see your upgrade options
› see itemised calls and texts For more information about how we deal with
complaints and how to get in touch, you can view our
To get the My EE app text APP to 150 or register online at
Customer Complaints Code online at
ee.co.uk/myee
ee.co.uk/complaints
Need to call us?
Call 150 free from your EE phone or 07953 966 250 from
any other phone (charges may apply). HOW YOU PAY
Need to write to us?
Our address is: EE Customer Services, 6 Camberwell Way, Thanks for paying by Direct Debit. Please see page 1 for when
Sunderland, Tyne and Wear, SR3 3XN. Please include your payment will be taken. You will see EE Limited on your bank
account number, day and evening contact number, name statement when payment is taken.
and address.
All other ways to pay
Understanding my bill For a full list of ways to pay go to ee.co.uk/waystopay
Please visit ee.co.uk/billhelp for help understanding
EE Limited (registered in England no. 02382161) Registered
everything about bills and payments: how to view your bill,
Office: 1 Braham Street, London, E1 8EE
how to check data usage and more.

Each individual charge or credit on your bill is shown in

pounds and pence and is rounded to two decimal places. As
such the value may be rounded up or down by a penny.

Requesting an alternative format

You can receive your bills and other important information in
either braille, large print or audio CD format.

To request an alternative format, you or someone acting on

your behalf can call customer services on 150 from your EE
phone or 07953 966 250 from any other phone. We also
offer Text Relay or BSL Video Relay as a way to contact our
Customer Services teams. Find out more about these services
at ee.co.uk/accessibility
 Bill date Account number Bill reference Page
04 Aug 2022 174057108 V02016803022 3 of 5

HOW WE WORKED OUT YOUR BILL

Your EE Plan and add-ons 07395531613 – MR CRISTIAN SAVA £116.75
› Unlimited data on your plan
› Unlimited standard mins & Monthly charges 04 Aug – 03 Sep
texts in the UK
Smart Unl £97 £97.00
› If you have a 5G device you
can access our 5G network
Add-ons
› Fair use policy applies Full Cover £14.00
› Full Cover Incl Insurance
Premium Tax
› £2 per day for EU roaming What you've used
To find out more visit Out of allowance usage charges £1.45
ee.co.uk/myee

OUT OF ALLOWANCE SUMMARY– see the details on page 5

Your EE Smart Benefits
Type Used Cost
› Use your UK allowance in
EU and 5 selected countries
Calls 6:52 mins 1.33
› 1 Smart Benefit
If you haven't picked them Texts 2 texts 0.12
yet, make your choice now at
ee.co.uk/myee or text PICK to Totals £1.45
150

WITHIN ALLOWANCE SUMMARY

Included with EE
› Upgrade Anytime Type Used Allowance
› London Underground WiFi
Calls

Unlimited UK Minutes 18:05 mins Unlimited

Texts

Unlimited UK Texts 0 texts Unlimited

Roaming

Call
Unlimited EU ROW voice 3:43 mins Unlimited
Text and picture message
Unlimited EU ROW text 0 texts Unlimited

Data Unlimited

*This bill may not include your most recent calls and text messages.
If you've changed your data allowance, you may see a combined
amount for last month and this upcoming month.

Services from other companies

Third party charges, credits, refunds & rewards £4.30

08 Jul, Service: Bauer Media £0.15

09:02 Category: Texts to studio and competitions
Ref: 61054
Contact details: 0330 1592 525
08 Jul, Service: Bauer Media £2.00
09:02 Category: Texts to studio and competitions
Ref: 61054
Contact details: 0330 1592 525
21 Jul, Service: Bauer Media £0.15
09:06 Category: Texts to studio and competitions
Ref: 61054
Contact details: 0330 1592 525
 Bill date Account number Bill reference Page
04 Aug 2022 174057108 V02016803022 4 of 5

21 Jul, Service: Bauer Media £2.00

09:06 Category: Texts to studio and competitions
Ref: 61054
Contact details: 0330 1592 525

*Have a query about these charges?

Use the contact details shown or use our checker tool for more
information ee.co.uk/othercompanies

Your total charges £116.75

(Including applicable taxes. This is not a VAT invoice.)
 Bill date Account number Bill reference Page
04 Aug 2022 174057108 V02016803022 5 of 5

WHAT YOU USED: THE DETAIL

07395531613 – MR CRISTIAN SAVA

Calls – outside allowance

When To Min:Sec Cost (£)

Friday, 22 Jul
19:03 0040754653586 Romania 6:52 1.33

Total calls outside allowance £1.33

Texts – outside allowance

When To Cost (£)

Thursday, 21 Jul
14:35 0040763414864 0.06

Monday, 01 Aug
15:51 0040763414864 0.06

Total texts outside allowance £0.12