Chola Long Term Motor Two Wheeler Package Policy

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Cholamandalam MS General Insurance Company Limited

Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

Chola Long Term Motor Two Wheeler Package Policy


UIN: IRDAN123RP0003V02202122

WHEREAS the insured by a proposal and declaration dated as stated in the Schedule which shall be the basis of this
contract and is deemed to be incorporated herein has applied to the Company for the insurance hereinafter
contained and has paid the premium mentioned in the schedule as consideration for such insurance in respect of
accidental loss or damage occurring during the period of insurance.

(The term two wheeler referred to in this Tariff will include motor cycle/scooter/auto cycle or any other motorised
vehicle mentioned in the Schedule)

NOW THIS POLICY WITNESSETH:


That subject to the Terms Exceptions and Conditions contained herein or endorsed or otherwise expressed hereon:

SECTION I – LOSS OF OR DAMAGE TO THE VEHICLE NSURED

The Company will indemnify the insured against loss or damage to the vehicle insured hereunder and/or its
accessories whilst thereon:
i. by fire explosion, self-ignition or lightning;
ii. by burglary, housebreaking or theft;
iii. by riot and strike;
iv. by earthquake (fire and shock damage);
v. by flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm, frost;
vi. by accidental external means;
vii. by malicious act;
viii. by terrorist activity;
ix. whilst in transit by road, rail, inland waterway lift, elevator or air;
x. by landslide, rockslide

Subject to a deduction for depreciation at the rates mentioned below in respect of parts replaced:
1. For all rubber/nylon/plastic parts, tyres, tubes and batteries - 50%
2. For fibre glass components - 30%
3. For all parts made of glass - Nil
4. Rate of depreciation for all other parts including wooden parts will be as per the following schedule

AGE OF VEHICLE % OF DEPRECIATION


Not exceeding 6 months Nil
Exceeding 6 months but not exceeding 1 year 5%
Exceeding 1 year but not exceeding 2 years 10%
Exceeding 2 years but not exceeding 3 years 15%
Exceeding 3 years but not exceeding 4 years 25%
Exceeding 4 years but not exceeding 5 years 35%
Exceeding 5 years but not exceeding 10 years 40%
Exceeding 10 years 50%

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 1 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

5. Rate of Depreciation for Painting: In the case of painting, the depreciation rate of 50% shall be applied only on the
material cost of total painting charges. In case of a consolidated bill for painting charges, the material component shall
be considered as 25% of total painting charges for the purpose of applying the depreciation.

The Company shall not be liable to make any payment in respect of

(a) consequential loss, depreciation, wear and tear, mechanical or electrical breakdown, failures or
breakages;

(b) damage to Tyres and Tubes unless the vehicle insured is damaged at the same time in which case the
liability of the company shall be limited to 50% of the cost of replacement.

(c) loss of or damage to accessories by burglary housebreaking or theft unless the vehicle is stolen at the
same time and

(d) any accidental loss or damage suffered whilst the insured or any person driving the vehicle with the
knowledge and consent of the insured is under the influence of intoxicating liquor or drugs.

In the event of the vehicle being disabled by reason of loss or damage covered under this Policy the Company will
bear the reasonable cost of protection and removal to the nearest repairer and re-delivery to the insured but not
exceeding in all Rs.300/- in respect of any one accident.

The insured may authorise the repair of the vehicle necessitated by damage for which the company may be liable
under this Policy provided that:-

(a) the estimated cost of such repair including replacements, if any, does not exceed Rs.150/-
(b) the Company is furnished forthwith a detailed estimate of the cost of repairs; and
(c) the insured shall give the Company every assistance to see that such repair is necessary and the
charges are reasonable.

SUM INSURED – INSURED’S DECLARED VALUE (IDV)

The Insured’s Declared Value (IDV) of the vehicle will be deemed to be the `SUM INSURED’ for the purpose of this
policy which is fixed at the commencement of each policy period for the insured vehicle.

The IDV of the vehicle (and side car/accessories, if any, fitted to the vehicle) is to be fixed on the basis of the
manufacturer’s listed selling price of the brand and model as the insured vehicle at the commencement of
insurance/renewal and adjusted for depreciation (as per schedule below)

The schedule of age-wise depreciation as shown below is applicable for the purpose of Total Loss/Constructive Total
Loss (TL/CTL) claims only.

THE SCHEDULE OF DEPRECIATION FOR FIXING IDV OF THE VHEICLE

AGE OF THE VEHICLE % OF DEPRECIATION FOR FIXING IDV


Not exceeding 6 months 5%
Exceeding 6 months but not exceeding 1 year 15%

Exceeding 1 year but not exceeding 2 years 20%

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 2 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

AGE OF THE VEHICLE % OF DEPRECIATION FOR FIXING IDV

Exceeding 2 years but not exceeding 3 years 30%

Exceeding 3 years but not exceeding 4 years 40%

Exceeding 4 years but not exceeding 5 years 50%

IDV of vehicles beyond 5 years of age and of obsolete models of the vehicles (i.e., models which the manufacturers
have discontinued to manufacture) is to be determined on the basis of understanding between the insurer and the
insured.

IDV shall be treated as the `Market Value’ throughout the policy period without any further depreciation for the
purpose of Total Loss (TL)/Constructive Total Loss (CTL) claims.

The insured vehicle will be treated as CTL if the aggregate cost of retrieval and / or repair of the vehicle, subject to
terms and conditions of the policy, exceeds 75% of the IDV of the vehicle.

SECTION II LIABILITY TO THIRD PARTIES

1. Subject to the limits of liability as laid down in the Schedule hereto the Company will indemnify the insured
in the event of an accident caused by or arising out of the use of the insured vehicle against all sums which
the insured shall become legally liable to pay in respect of

i) death of or bodily injury to any person including occupants carried in the insured vehicle (provided
such occupants are not carried for hire or reward) but except so far as it is necessary to meet the
requirements of Motor Vehicles Act, the Company shall not be liable where such death or injury arises
out of and in the course of the employment of such person by the insured.
ii) damage to property other than property belonging to the insured or held in trust or in the custody or
control of the insured.

PROVIDED ALWAYS that the Company shall not be liable in respect of death injury or damage caused or arising
beyond the limits of any carriageway or thoroughfare in connection with the bringing of the load to the vehicle for
loading thereon or the taking away of the load from the vehicle after unloading there from.

2. The Company will pay all costs and expenses incurred with its written consent.

3. In terms of and subject to the limitations of the indemnity granted by this section to the insured, the
Company will indemnify any driver who is driving the vehicle on the insured’s order or with insured’s
permission provided that such driver shall as though he/she was the insured observe fulfil and be subject to
the terms exceptions and conditions of this Policy in so far as they apply.

4. In the event of the death of any person entitled to indemnity under this policy the Company will in respect
of the liability incurred by such person indemnify his/her personal representative in terms of and subject to
the limitations of this Policy provided that such personal representative shall as though such representative
was the insured observe fulfil and be subject to the terms exceptions and conditions of this Policy in so far
as they apply.

5. The Company may at its own option

(A) Arrange for representation at any Inquest or Fatal Inquiry in respect of any death which may be the
subject of indemnity under this Policy and

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 3 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

(B) Undertake the defence of proceedings in any Court of Law in respect of any act or alleged offence
causing or relating to any event which may be the subject of indemnity under this Policy.

AVOIDANCE OF CERTAIN TERMS AND RIGHT OF RECOVERY

Nothing in this Policy or any endorsement hereon shall affect the right of any person indemnified by this
policy or any other person to recover an amount under or by virtue of the Provisions of the Motor Vehicles
Act.

But the Insured shall repay to the company all sums paid by the Company which the Company would not
have been liable to pay but for the said provision.

APPLICATION OF LIMITS OF INDEMNITY

In the event of any accident involving indemnity to more than one person any limitation by the terms of
this Policy and/or of any Endorsement thereon of the amount of any indemnity shall apply to aggregate
amount of indemnity to all persons indemnified and such indemnity shall apply in priority to the insured.

SECTION III – PERSONAL ACCIDENT COVER FOR OWNER-DRIVER

Subject otherwise to the terms, exceptions, conditions and limitations of this policy, the Company undertakes to pay
compensation as per the following scale for bodily injury/death sustained by the owner-driver of the vehicle in
direct connection with the vehicle insured or whilst mounting into/dismounting from or travelling in the insured
vehicle as a co-driver, caused by violent accidental external and visible means which independent of any other cause
shall within six calendar months of such injury result in:

Nature of injury Scale of compensation


(i) Death 100%
(ii) Loss of two limbs or sight of two eyes or one limb and sight of one eye 100%
(iii) Loss of one limb or sight of one eye 50%
(iv) Permanent total disablement from injuries other than named above 100%

Provided always that

A) The compensation shall be payable under only one of the items (i) to (iv) above in respect of the owner-
driver arising out of any one occurrence and the total liability of the insurer shall not in the aggregate
exceed the sum of Rs.15 lakhs during any one period of insurance.

B) No compensation shall be payable in respect of death or bodily injury directly or indirectly wholly or in part
arising or resulting from or traceable to (a) intentional self-injury suicide or attempted suicide, physical
defect or infirmity or (b) an accident happening whilst such person is under the influence of intoxicating
liquor or drugs.

C) Such compensation shall be payable directly to the insured or to his/her legal representatives whose
receipt shall be the full discharge in respect of the injury to the insured.

This cover is subject to


(a) The owner-driver is the registered owner of the vehicle insured herein;
(b) The owner-driver is the insured named in this policy

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 4 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

(c) The owner-driver holds an effective driving license, in accordance with the provisions of Rule 3 of the
Central Motor Vehicles Rules, 1989, at the time of accident

GENERAL EXCEPTIONS
(Applicable to all sections of the Policy)

The Company shall not be liable in respect of

(1) Any accidental loss damage and/or liability caused, sustained or incurred outside the geographical area;

(2) Any claim arising out of any contractual liability;

(3) Any accidental loss damage and/or liability caused, sustained or incurred whilst the vehicle insured herein
is
(a) Being used otherwise than in accordance with the `Limitations as to Use’ or
(b) being driven by or is for the purpose of being driven by him/her in the charge of any person other than a
Driver as stated in the Driver’s Clause.

(4) (i) Any accidental loss or damage to any property whatsoever or any loss or expense whatsoever resulting
or arising there from or any consequential loss.

(ii) Any liability of whatsoever nature directly or indirectly caused by or contributed to by or arising from
ionising radiations or contamination by radioactivity from any nuclear fuel or from any nuclear waste
from the combustion of nuclear fuel. For the purposes of this exception combustion shall include any
self-sustaining process of nuclear fission.

(5) Any accidental loss, damage or liability directly or indirectly caused by or contributed to by or arising from
nuclear weapons material.
(6) Any accidental loss, damage / liability directly or indirectly or proximately or remotely occasioned by or
contributed to by or traceable to or arising out of or in connection with war, invasion, the act of foreign
enemies, hostilities or war like operations (whether before or after declaration of war), civil war, mutiny,
rebellion, military or usurped power or by any direct or indirect consequences of any of the said
occurrences and in the event of any claim hereunder the insured shall prove that the accidental loss,
damage and /or liability arose independently of and was in no way connected with or occasioned by or
contributed to by or traceable to any of the said occurrences or any consequences thereof and in default of
such proof, the Company shall not be liable to make any payment in respect of such a claim.

DEDUCTIBLE

The Company shall not be liable for each and every claim under Section – I (loss of or damage to the Vehicle insured)
of this Policy in respect of the deductible stated in the schedule.

CONDITIONS

This policy and the schedule shall be read together and any word or expression to which a specific meaning has
been attached in any part of this policy or of the schedule shall bear the same meaning wherever it may appear.

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 5 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

1. Notice shall be given in writing to the Company immediately upon the occurrence of any accidental loss or
damage and in the event of any claim and thereafter the insured shall give all such information and
assistance as the Company shall require. Every letter claim writ summons and / or process or copy there of
shall be forwarded to the Company immediately on receipt by the insured. Notice shall also be given in
writing to the Company immediately the insured shall have knowledge of any impending prosecution
Inquest or Fatal Inquiry in respect of any occurrence which may give rise to a claim under this policy. In case
of theft or criminal act which may be the subject of a claim under this policy the insured shall give
immediate notice to the police and co-operate with the company in securing the conviction of the
offender.

2. No admission, offer, promise, payment or indemnity shall be made or given by or on behalf of the insured
without the written consent of the Company which shall be entitled if it so desires to take over and conduct
in the name of the insured the defence or settlement of any claim or to prosecute in the name of the
insured for its own benefit any claim for indemnity or damages or otherwise and shall have full discretion
in the conduct of any proceedings or in the settlement of any claim and the insured shall give all such
information and assistance as the Company may require.

3. The Company may at its own option repair, reinstate or replace the vehicle insured or part thereof and / or
its accessories or may pay in cash the amount of the loss or damage and the liability of the Company shall
not exceed:
(a) For total loss / constructive total loss of the vehicle – the Insured’s Declared Value (IDV) of the vehicle
(including accessories thereon) as specified in the Schedule less the value of the wreck.
(b) For partial losses ie., losses other than Total Loss/Constructive Total Loss of the vehicle – actual and
reasonable costs of repair and / or replacement of parts lost/damaged subject to depreciation as per
limits specified.

4. The Insured shall take all reasonable steps to safeguard the vehicle insured from loss or damage and to
maintain it in efficient condition and the Company shall have at all times free and full access to examine the
vehicle insured or any part thereof or any driver or employee of the insured, In the event of any accident or
breakdown, the vehicle insured shall not be left unattended without proper precautions being taken to
prevent further damage or loss and if the vehicle insured be driven before the necessary repairs are
effected, any extension of the damage or any further damage to the vehicle shall be entirely at the
insured’s own risk.

5. A. Cancellation for Own Damage Section

The Company may cancel the policy by sending seven days’ notice by recorded delivery to the insured at
insured’s last known address only on grounds of mis-representation, non-disclosure of material facts, fraud or
non-cooperation of the insured and in such event will return to the insured the premium paid less the pro
rata portion thereof for the period the Policy has been in force provided no claim has arisen during the
currency of the policy.

The policy may be cancelled at any time by the insured on seven days’ notice by recorded delivery and
provided no claim has arisen during the currency of the policy, the insured shall be entitled to a return of
premium less premium at the Company’s Short Period scales, for the period the Policy has been in force, for
the running year in which cancellation happens. For the remaining full Policy years the premium will be
refunded entirely to the insured. The refund is subject to No Claim during the currency of the Policy.

Return of the premium by the company will be subject to retention of the minimum premium of Rs.100/- (or
Rs.25/- in respect of vehicles specifically designed/modified for use by blind/ handicapped/mentally
challenged persons). Where the ownership of the vehicle is transferred, the policy cannot be cancelled unless
evidence that the vehicle is insured elsewhere is produced.

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 6 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

B. Cancellation for Third Party Section

The Company may cancel the policy by sending seven days’ notice by recorded delivery to the insured at
insured’s last known address only on the following grounds:
a. Double Insurance
b. Vehicle not in use anymore because of Total Loss or Constructive Total Loss
c. In the event the vehicle is sold and / or transferred subject to evidence that the vehicle is insured
elsewhere
and in such event, the Company will return to the insured the premium paid less the pro rata portion
thereof for the period the Policy has been in force provided no claim has arisen during the currency of the
policy.

The policy may be cancelled at any time by the insured on seven days’ notice by recorded delivery only on
the following grounds:
a. Double Insurance
b. Vehicle not in use anymore because of Total Loss or Constructive Total Loss
c. In the event the vehicle is sold and / or transferred subject to evidence that the vehicle is insured
elsewhere
and in such event, the Insured is entitled for return of premium as per Company’s short period scales for the
running year in which cancellation happens. For the remaining full policy years the premium will be refunded
entirely. The refund is subject to No Claim during the currency of the Policy.

Short Period Scales (applicable for OD and TP components):

Two years Tenure

If Cancellation Occurs in the First Year


Percentage of the First Year Premium to be retained by Company
Policy Period Percentage
Not exceeding 1 month 20%
Exceeding 1 month but not exceeding 2 months 30%
Exceeding 2 months but not exceeding 3 months 40%
Exceeding 3 months but not exceeding 4 months 50%
Exceeding 4 months but not exceeding 5 months 60%
Exceeding 5 months but not exceeding 6 months 70%
Exceeding 6 months but not exceeding 7 months 80%
Exceeding 7 months but not exceeding 8 months 90%
Exceeding 8 months but not exceeding 12 months 100%
For the remaining full Policy years the Premium will be refunded entirely.

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 7 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

If Cancellation Occurs in the Second Year


Percentage of the Second Year Premium to be retained by Company
Policy Period Percentage
Exceeding 12 months but not exceeding 13 months 20%
Exceeding 13 months but not exceeding 14 months 30%
Exceeding 14 months but not exceeding 15 months 40%
Exceeding 15 months but not exceeding 16 months 50%
Exceeding 16 months but not exceeding 17 months 60%
Exceeding 17 months but not exceeding 18 months 70%
Exceeding 18 months but not exceeding 19 months 80%
Exceeding 19 months but not exceeding 20 months 90%
Exceeding 20 months but not exceeding 24 months 100%

Three years Tenure

If Cancellation Occurs in the First Year


Percentage of the First Year Premium to be retained by Company
Policy Period Percentage
Not exceeding 1 month 20%
Exceeding 1 month but not exceeding 2 months 30%
Exceeding 2 months but not exceeding 3 months 40%
Exceeding 3 months but not exceeding 4 months 50%
Exceeding 4 months but not exceeding 5 months 60%
Exceeding 5 months but not exceeding 6 months 70%
Exceeding 6 months but not exceeding 7 months 80%
Exceeding 7 months but not exceeding 8 months 90%
Exceeding 8 months but not exceeding 12 months 100%
For the remaining full Policy years the Premium will be refunded entirely.

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 8 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

If Cancellation Occurs in the Second Year


Percentage of the Second Year Premium to be retained by Company
Policy Period Percentage
Exceeding 12 months but not exceeding 13 months 20%
Exceeding 13 months but not exceeding 14 months 30%
Exceeding 14 months but not exceeding 15 months 40%
Exceeding 15 months but not exceeding 16 months 50%
Exceeding 16 months but not exceeding 17 months 60%
Exceeding 17 months but not exceeding 18 months 70%
Exceeding 18 months but not exceeding 19 months 80%
Exceeding 19 months but not exceeding 20 months 90%
Exceeding 20 months but not exceeding 24 months 100%
For the remaining full Policy years the Premium will be refunded entirely.

If Cancellation Occurs in the Third Year


Percentage of the Second Year Premium to be retained by Company
Policy Period Percentage
Exceeding 24 months but not exceeding 25 months 20%
Exceeding 25 months but not exceeding 26 months 30%
Exceeding 26 months but not exceeding 27 months 40%
Exceeding 27 months but not exceeding 28 months 50%
Exceeding 28 months but not exceeding 29 months 60%
Exceeding 29 months but not exceeding 30 months 70%
Exceeding 30 months but not exceeding 31 months 80%
Exceeding 31 months but not exceeding 32 months 90%
Exceeding 32 months but not exceeding 36 months 100%

6. If at the time of occurrence of an event that gives rise to any claim under this policy there is in existence
any other insurance covering the same liability, the Company shall not be liable to pay or contribute more
than its ratable proportion of any compensation, cost or expense.

7. If any dispute or difference shall arise as to the quantum to be paid under the policy (liability being
otherwise admitted), such difference shall independent of all other questions be referred to the decision of
a sole arbitrator to be appointed in writing by the parties to the dispute or if they cannot agree upon a
single arbitrator within 30 days of any party invoking Arbitration, the same shall be referred to a panel of
three arbitrators comprising two arbitrators one to be appointed by each of the parties to the dispute /
difference, and a third arbitrator to be appointed by such two arbitrators who shall act as the presiding
arbitrator and the arbitration shall be conducted in accordance with the provisions of the Arbitration &
Conciliation Act, 1996.

It is clearly agreed and understood that no difference or dispute shall be referable to Arbitration as
hereinbefore provided, if the Company has disputed or not accepted liability under or in respect of this
policy.

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 9 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

It is hereby expressly stipulated and declared that it shall be condition precedent to any right of action or
suit upon this policy that the award by such arbitrator/arbitrators of the amount of the loss or damage shall
be first obtained.

It is also hereby further expressly agreed and declared that if the Company shall disclaim liability to the
insured for any claim hereunder and such claim shall not, within twelve calendar months from the date of
such disclaimer have been made the subject matter of a suit in a court of law, then the claim shall for all
purposes be deemed to have been abandoned and shall not thereafter be recoverable hereunder.

8. The due observance and fulfilment of the terms, conditions and endorsements of this policy in so far as
they relate to anything to be done or complied with by the insured and the truth of the statements and
answers in the said proposal shall be condition precedent to any liability of the Company to make any
payment under this policy.

9. In the event of the death of the sole insured, this policy will not immediately lapse but will remain valid for
a period of three months from the date of the death of insured or until the expiry of this policy (whichever
is earlier). During the said period, legal heir(s) of the insured to whom the custody and use of the Motor
Vehicles passes may apply to have this policy transferred to the name(s) of the heir(s) or obtain a new
insurance policy for the Motor Vehicle.

Where such legal heir(s) desire(s) to apply for a transfer of this policy or obtain a new policy for the vehicle
such heir(s) should make an application to the Company accordingly within the aforesaid period. All such
applications should be accompanied by:-

a) Death certificate in respect of the insured


b) Proof of title to the vehicle
c) Original Policy

NO CLAIM BONUS

No Claim Bonus, wherever applicable, will be as per the following table:

No Claim Bonus at entry of Chola Long Term Motor Two Wheeler Package Policy
Claims position on Section I (Loss of or Damage to
% of discount on Own Damage premium (Section-I)
the Vehicle Insured)
No claim made or pending during the preceding full
20%
year of insurance
No claim made or pending during the preceding 2
25%
consecutive years of insurance
No claim made or pending during the preceding 3
35%
consecutive years of insurance
No claim made or pending during the preceding 4
45%
consecutive years of insurance
No claim made or pending during the preceding 5
50%
consecutive years of insurance

If NCB is 0% at the inception of Chola Long term Motor Two Wheeler Package Policy for a used vehicle, it will
remain so for the duration of the policy.
Sunset Clause: If at the renewal falling due any time between 1st July 2002 and 30th June 2003, both days inclusive,
(after completion of the full policy period of 12 months) an insured becomes entitled to an NCB of 55% or 65% in
terms of the Tariff prevailing prior to 1st July 2002, the entitlement of such higher percentage of NCB will remain

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 10 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

protected for all subsequent renewals till a claim arises under the policy, in which case the NCB will revert to “Nil” at
the next renewal. Thereafter, NCB if any earned, will be in terms of the above table.

We are giving below the No Claim Bonus which the insured becomes eligible at the renewal of Chola Long term
Motor Two Wheeler Package Policy with Policy tenure 2 years:

No Claim Bonus at renewal of Long Term Policy


No Claim Bonus in the Long
Term Policy No. of OD Claims in the Long Eligible NCB at renewal of long
Term Policy Term Policy after 2 years
0 25%
0% 1 20%
2 or more 0%
0 35%
20% 1 25%
2 or more 0%
0 45%
25% 1 35%
2 or more 0%
0 50%
35% / 45% / 50% 1 45%
2 or more 0%

We are giving below the No Claim Bonus which the insured becomes eligible at the renewal of Chola Long term
Motor Two Wheeler Package Policy with Policy tenure 3 years:

No Claim Bonus at renewal of Long Term Policy


No Claim Bonus in the
Long Term Policy No. of OD Claims in the Long Term Eligible NCB at renewal of long Term
Policy Policy after 3 years
0 35%
1 25%
0%
2 20%
3 or more 0%
0 45%
1 35%
20%
2 25%
3 or more 0%
0 50%
1 45%
25% / 35% / 45% / 50%
2 35%
3 or more 0%

If a claim is made under Section I Loss of or Damage to the Vehicle Insured the No Claim Bonus discount will be
applicable as per the Table mentioned above at the renewal of “Chola Long term Motor Two Wheeler Package
Policy”. NCB will not get affected during the course of the Long Term Policy.

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 11 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

Sunset Clause: If at the renewal falling due any time between 1st July 2002 and 30th June 2003, both days inclusive,
(after completion of the full Policy period of 12 months) an Insured becomes entitled to an NCB of 55% or 65% in
Terms of the Tariff prevailing prior to 1st July 2002, the entitlement of such higher percentage of NCB will remain
protected till a claim arises under this Policy, in which case the NCB will revert to the above mentioned Table at the
next renewal. Thereafter, NCB if any earned, will be in Terms of the table mentioned in the Renewal Policy.

No Claim Bonus will only be allowed provided the Policy is renewed within 90 days of the expiry date of this policy.

ENDORSEMENTS
IMT. 1. Extension of Geographical Area

In consideration of the payment of an additional premium of Rs……….it is hereby understood and agreed that
notwithstanding anything contained in this Policy to the contrary the Geographical Area in this Policy shall from the .
. ./ . ./ . . . . to the ..…/. . /. . . .(both days inclusive) be deemed to include *
It is further specifically understood and agreed that such geographical extension excludes cover for damage to the
vehicle insured / injury to its occupants / third party liability in respect of the vehicle insured during sea voyage / air
passage for the purpose of ferrying the vehicle insured to the extended geographical area.

Subject otherwise to the terms exceptions conditions and limitations of this Policy.

NOTE: - Insert Nepal/ Sri Lanka/ Maldives/ Bhutan/ Pakistan/Bangladesh as the case may be.

IMT. 3. TRANSFER OF INTEREST

It is hereby understood and agreed that as from …/…/……. the interest in the policy is transferred to and vested in
……….... of ………………. carrying on or engaged in the business or profession of ……………. who shall be deemed to be
the insured and whose proposal and declaration dated .. /…/…. shall be deemed to be incorporated in and to be the
basis of this contract.

Provided always that for the purpose of the No Claim Bonus, no period during which the interest in this policy has
been vested in any previous Insured shall accrue to the benefit of .....

Subject otherwise to the terms exceptions conditions and limitations of this policy.

IMT.4. Change of Vehicle

It is hereby understood and agreed that as from …/…../ …... the vehicle bearing Registration Number ………….. is
deemed to be deleted from the Schedule of the Policy and the vehicle with details specified hereunder is deemed to
be included therein-

Regd. No. Engine/ Make Type of C.C. Year of Seating Capacity IDV
Chassis Body Manufacture including Driver
No.

In consequence of this change, an extra / refund premium of Rs….... is charged/ allowed to the insured.

Subject otherwise to the terms exceptions conditions and limitations of this Policy.

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 12 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

IMT. 5. HIRE PURCHASE AGREEMENT

It is hereby understood and agreed that ……….. (hereinafter referred to as the Owners) are the Owners of the vehicle
insured and that the vehicle insured is subject of an Hire Purchase Agreement made between the Owners on the
one part and the insured on the other part and it is further understood and agreed that the Owners are interested in
any monies which but for this Endorsement would be payable to the insured under this policy in respect of such loss
or damage to the vehicle insured as cannot be made good by repair and / or replacement of parts and such monies
shall be paid to the Owners as long as they are the Owners of the vehicle insured and their receipt shall be a full and
final discharge to the insurer in respect of such loss or damage.

It is further declared and agreed that for the purpose of the Personal Accident Cover for the owner-driver granted
under this policy, the insured named in the policy will continue to be deemed as the owner-driver subject to
compliance of provisions of the policy relating to this cover.

Save as by this Endorsement expressly agreed nothing herein shall modify or affect the rights and liabilities of the
insured or the insurer respectively under or in connection with this Policy.

Subject otherwise to the terms exceptions conditions and limitations of this policy.

IMT.6. LEASE AGREEMENT

It is hereby understood and agreed that ……………… (hereinafter referred to as the Lessors) are the Owners of the
vehicle insured and that the vehicle insured is the subject of a Lease Agreement made between the Lessor on the
one part and the insured on the other part and it is further understood and agreed that the Lessors are interested in
any monies which but for this Endorsement would be payable to the insured under this policy in respect of such loss
or damage to the vehicle insured as cannot be made good by repair and / or replacement of parts and such monies
shall be paid to the Lessors as long as they are the Owners of the vehicle insured and their receipt shall be a full and
final discharge to the insurer in respect of such loss or damage. It is also understood and agreed that
notwithstanding any provision in the Leasing Agreement to the contrary, this policy is issued to the insured namely
………….. as the principal party and not as agent or trustee and nothing herein contained shall be construed as
constituting the insured an agent or trustee for the Lessors or as an assignment (whether legal or equitable) by the
insured to the Lessors, of his rights benefits and claims under this policy and further nothing herein shall be
construed as creating or vesting any right in the Owner/Lessor to sue the insurer in any capacity whatsoever for any
alleged breach of its obligations hereunder.

It is further declared and agreed that for the purpose of the Personal Accident Cover for the owner-driver granted
under this policy, the insured named in the policy will continue to be deemed as the owner-driver subject to
compliance of provisions of the policy relating to this cover.

Save as by this Endorsement expressly agreed nothing herein shall modify or affect the rights and liabilities of the
insured or the insurer respectively under or in connection with this Policy.

Subject otherwise to the terms exceptions conditions and limitations of this policy

IMT.7. Vehicles subject to Hypothecation Agreement

It is hereby declared and agreed that the vehicle insured is pledged to / hypothecated with ……………….. (hereinafter
referred to as the “Pledgee”) and it is further understood and agreed that the Pledgee is interested in any monies
which but for this Endorsement would be payable to the insured under this policy in respect of such loss or damage
to the vehicle insured as cannot be made good by repair and / or replacement of parts and such monies shall be
paid to the Pledgee as long as they are the Pledgee of the vehicle insured and their receipt shall be a full and final
discharge to the insurer in respect of such loss or damage.

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 13 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

It is further declared and agreed that for the purpose of the Personal Accident Cover for the owner-driver granted
under this policy, the insured named in the policy will continue to be deemed as the owner-driver subject to
compliance of provisions of the policy relating to this cover.

Save as by this Endorsement expressly agreed that nothing herein shall modify or affect the rights or liabilities of the
Insured or the Insurer respectively under or in connection with this Policy or any term, provision or condition
thereof.

Subject otherwise to the terms exceptions conditions and limitations of this policy

IMT.8. Discount for Membership of Recognised Automobile Associations (Private Cars and Motorised Two
Wheelers Only)

It is hereby understood and agreed that in consideration of insured’s membership of ........** a discount in premium
of Rs. ......* is allowed to the insured hereunder from .../.../...

It is further understood and agreed that if the insured ceases to be a member of the above mentioned association
during the currency of this policy the insured shall immediately notify the insurer accordingly and refund to the
insurer a proportionate amount of the discount allowed on this account for the unexpired period of the cover.

Subject otherwise to the terms exceptions conditions and limitations of this policy

*For full policy period, the full tariff discount to be inserted. For mid-term membership, prorata proportion of the
tariff discount for the unexpired policy period is to be inserted.

** insert name of the concerned Automobile Association

IMT.10. INSTALLATION OF ANTI-THEFT DEVICE (Not applicable to Motor Trade Policies)


In consideration of certification by …………………* that an Anti-Theft device approved by Automobile Research
Association of India (ARAI), Pune has been installed in the vehicle insured herein a premium discount of Rs…………**
is hereby allowed to the insured.

It is hereby understood and agreed that the insured shall ensure at all times that this Anti-theft device installed in
the vehicle insured is maintained in efficient condition till the expiry of this policy.

Subject otherwise to the terms, exceptions, conditions and limitations of the policy

* The name of the certifying Automobile Association is to be inserted.


** Premium discount calculated as per tariff provision is to be inserted. For mid-term certification of installation of
Anti-Theft device pro-rata proportion of tariff discount for the unexpired period is to be inserted.

IMT. 11.A. VEHICLES LAID UP (Layup period declared)

Notwithstanding anything to the contrary contained herein it is hereby understood and agreed that from …/ …/…..
to…/ …./….. the vehicle insured is laid up in garage and not in use and during this period all liability of the insurer
under this policy in respect of the vehicle insured is suspended SAVE ONLY IN RESPECT OF LOSS OR DAMAGE TO THE
SAID VEHICLE CAUSED BY FIRE EXPLOSION SELF-IGNITION OR LIGHTNING OR BURGLARY, HOUSEBREAKING, THEFT

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 14 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

OR RIOT STRIKE MALICIOUS DAMAGE TERRORISM OR STORM TEMPEST FLOOD INUNDATION OR EARTHQUAKE
PERILS, in consideration whereof

a) # the insurer will deduct from the next renewal premium the sum of Rs………* and the No Claim Bonus (if any)
shall be calculated on the next renewal premium after deduction of such sum.

b) # the period of insurance by this policy is extended to .…./…../……. in view of the payment of an additional
premium of Rs ……….**

Subject otherwise to the terms exceptions conditions and limitations of this policy.

NB.1. # To delete (a) or (b) as per option exercised by the insured.


NB.2. * The proportionate full policy premium for the period of lay up less the proportionate
Premium for the Fire and /or Theft risks for the lay-up periods is to be inserted.
NB.3 ** The proportionate premium required for Fire and / or Theft cover for the vehicle for the laid – up period is
to be inserted .
NB.4. In case of Liability Only Policies the words in CAPITALS should be deleted.
NB.5. In case of policies covering Liability only and

a. Fire risks, the words “BURGLARY HOUSEBREAKING OR THEFT” are to be deleted;


b. Theft risks, the words’ “FIRE EXPLOSION SELF IGNITION OR LIGHTNING” are to be deleted.
c. Fire and Theft risks no part of the words in capitals are to be deleted.

IMT. 11. B. VEHICLES LAID UP (Lay up period not declared)

Notwithstanding anything to the contrary contained herein it is hereby understood and agreed that as from ….. / …..
/….. the vehicle no. ………… insured hereunder is laid up in garage and not in use and liability of the insurer under this
policy in respect of the said vehicle is suspended SAVE ONLY IN RESPECT OF LOSS OR DAMAGE TO THE SAID VEHICLE
CAUSED BY FIRE EXPLOSION SELF-IGNITION OR LIGHTNING OR BURGLARY, HOUSEBREAKING, THEFT OR RIOT STRIKE
MALICIOUS DAMAGE TERRORISM OR STORM TEMPEST FLOOD INUNDATION OR EARTHQUAKE PERILS.

Subject otherwise to the terms exceptions conditions and limitations of this Policy.

NB.1. In case of Liability Only Policies the words in CAPITALS should be deleted.
NB.2. In case of policies covering Liability only and
(a) Fire risks, the words “ BURGLARY HOUSEBREAKING OR THEFT” are to be deleted;
(b) Theft risks, the words’ “FIRE EXPLOSION SELF IGNITION OR LIGHTNING” are to be deleted.
(c) Fire and Theft risks no part of the words in capitals are to be deleted.

IMT. 11. C. TERMINATION OF THE UNDECLARED PERIOD OF VEHICLE LAID UP

It is hereby understood and agreed that the insurance by this Policy in respect of vehicle no. ……….. Insured
hereunder is reinstated in full from ……. /……/…… and the Endorsement IMT 11(B) attaching to this policy shall be
deemed to be cancelled. It is further agreed that in consideration of the period during which the vehicle
no...………………. has been out of use

a) # The insurer will deduct from the next renewal premium the sum of Rs………* and the No Claim Bonus (if
any) shall be calculated on the next renewal premium after deduction of such sum.
b) # the period of insurance by this policy is extended to .…./…../……. in view of the payment of an additional
premium of Rs ……….**

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 15 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

Subject otherwise to the terms exceptions conditions and limitations of this policy.

NB.1. # To delete (a) or (b) as per option exercised by the insured.

NB.2. * The proportionate full policy premium for the period of lay up less the proportionate p r e m i u m for
the Fire and /or Theft risks for the lay-up periods is to be inserted.

NB.3 ** The proportionate premium required for Fire and / or Theft cover for the vehicle for the laid – up period is
to be inserted .

IMT.12. DISCOUNT FOR SPECIALLY DESIGNED/MODIFIED VEHICLES FOR THE BLIND, HANDICAPPED AND
MENTALLY CHALLENGED PERSONS.

Notwithstanding anything to the contrary contained in the policy it is hereby understood and agreed that the
vehicle insured being specially designed /modified for use of blind, handicapped and mentally challenged persons
and suitable endorsement to this effect having been incorporated in the Registration Book by the Registering
Authority, a discount of 50% on the Own Damage premium for the vehicle insured is hereby allowed to the insured.

Subject otherwise to the terms exceptions conditions and limitations of the policy.

IMT.13. USE OF VEHICLE WITHIN INSURED’S OWN PREMISES


(Applicable to all classes except as otherwise provided in the tariff)
It is hereby understood and agreed that the insurer shall not be liable in respect of the vehicle insured while the
vehicle is being used elsewhere than in the insured’s premises except where the vehicle is specifically required for a
mission to fight a fire.

For the purposes of this endorsement ‘Use confined to own premises’ shall mean use only on insured’s premises to
which public have no general right of access.

IMT 15. PERSONAL ACCIDENT COVER TO THE INSURED OR ANY NAMED PERSON OTHER THAN PAID DRIVER OR
CLEANER (Applicable to private cars including three wheelers rated as private cars and motorized two wheelers
with or without side car (not for hire or reward))

In consideration of the payment of an additional premium it is hereby agreed and understood that the company
undertakes to pay compensation on the scale provided below for bodily injury as hereinafter defined sustained by
the insured person in direct connection with the vehicle insured or whilst mounting and dismounting from or
travelling in vehicle insured and caused by violent accidental external and visible means which independently of any
other cause shall within six calendar months of the occurrence of such injury result in:-

Details of injury Scale of compensation


(i) Death 100%
(ii) Loss of two limbs or sight of two eyes or one limb and sight of one eye 100%
(iii) Loss of one limb or sight of one eye 50%
(iv) Permanent total disablement from injuries other than named above 100%

Provided always that

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 16 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

(1) Compensation shall be payable under only one of the items (i) to (iv) above in respect of any such person
arising out of any one occurrence and total liability of the insurer shall not in the aggregate exceed the sum
of Rs. ....* during any one period of insurance in respect of any such person.
(2) No compensation shall be payable in respect of death or injury directly or indirectly wholly or in part arising
or resulting from or traceable to (a) intentional self-injury suicide or attempted suicide physical defect or
infirmity or (b) an accident happening whilst such person is under the influence of intoxicating liquor or
drugs.
(3) Such compensation shall be payable only with the approval of the insured named in the policy and directly
to the insured person or his/her legal representative(s) whose receipt shall be a full discharge in respect of
the injury of such person.

Subject otherwise to the terms exceptions conditions and limitations of the policy.

*The Capital Sum Insured (CSI) per passenger is to be inserted.

IMT 16. PERSONAL ACCIDENT COVER TO UNNAMED PASSENGERS OTHER THAN INSURED AND THE PAID DRIVER
AND CLEANER (For vehicles rated as Private Cars and motorized two wheelers (not for hire or reward) with or
without side car)

In consideration of the payment of an additional premium it is hereby understood and agreed that the insurer
undertakes to pay compensation on the scale provided below for bodily injuries hereinafter defined sustained by
any passenger other than the insured and / or the paid driver attendant or cleaner and / or a person in the employ
of the insured coming within the scope of the Workmen’s compensation Act, 1923 and subsequent amendments of
the said Act and engaged in and upon the service of the insured at the time such injury is sustained whilst mounting
into, dismounting from or travelling in but not driving the insured motor car and caused by violent, accidental,
external and visible means which independently of any other cause shall within three calendar months of the
occurrence of such injury result in :

Details of injury Scale of compensation


(i) Death 100%
(ii) Loss of two limbs or sight of two eyes or one limb and sight of one eye 100%
(iii) Loss of one limb or sight of one eye 50%
(iv) Permanent total disablement from injuries other than named above 100%

Provided always that

(1) Compensation shall be payable under only one of the items (i) to (iv) above in respect of any such person
arising out of any one occurrence and total liability of the insurer shall not in the aggregate exceed the sum
of Rs. ....* during any one period of insurance in respect of any such person.
(2) No compensation shall be payable in respect of death or injury directly or indirectly wholly or in part arising
or resulting from or traceable to (a) intentional self-injury suicide or attempted suicide physical defect or
infirmity or (b) an accident happening whilst such person is under the influence of intoxicating liquor or
drugs.
(3) Such compensation shall be payable only with the approval of the insured named in the policy and directly
to the insured person or his/her legal representative(s) whose receipt shall be a full discharge in respect of
the injury of such person.
(4) Not more than ....** persons/passengers are in the vehicle insured at the time of occurrence of such injury.

Subject otherwise to the terms exceptions conditions and limitations of the policy.

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 17 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

*The Capital Sum Insured (CSI) per passenger is to be inserted.


**The registered sitting capacity of the vehicle insured is to be inserted.

IMT 17. PERSONAL ACCIDENT COVER TO PAID DRIVERS, CLEANERS AND CONDUCTORS:
(Applicable to all classes of vehicles)

In consideration of the payment of an additional premium, it is hereby understood and agreed that the insurer
undertakes to pay compensation on the scale provided below for bodily injury as hereinafter defined sustained by
the paid driver/cleaner/conductor in the employ of the insured in direct connection with the vehicle insured whilst
mounting into dismounting from or travelling in the insured vehicle and caused by violent accidental external and
visible means which independently of any other cause shall within six calendar months of the occurrence of such
injury result in :-

Details of injury Scale of compensation


(i) Death 100%
(ii) Loss of two limbs or sight of two eyes or one limb and sight of one eye 100%
(iii) Loss of one limb or sight of one eye 50%
(iv) Permanent total disablement from injuries other than named above 100%

Provided always that


(1) compensation shall be payable under only one of the items (i) to (iv) above in respect of any such person arising
out of any one occurrence and total liability of the insurer shall not in the aggregate exceed the sum of Rs.....…..*
during any one period of insurance in respect of any such person.

(2) no compensation shall be payable in respect of death or injury directly or indirectly wholly or in part arising or
resulting from or traceable to (a) intentional self-injury suicide or attempted suicide physical defect or infirmity or
(b) an accident happening whilst such person is under the influence of intoxicating liquor or drugs.

(3) such compensation shall be payable only with the approval of the insured named in the policy and directly to the
injured person or his/her legal representative(s) whose receipt shall be a full discharge in respect of the injury of
such person.

Subject otherwise to the terms exceptions conditions and limitations of this policy.

* The Capital Sum Insured (CSI) per person is to be inserted.

IMT 18. PERSONAL ACCIDENT TO UNNAMED HIRER AND UNNAMED PILLION PASSENGERS (Applicable to
Motorised Two wheelers with or without side Car)

In consideration of the payment of an additional premium it is hereby understood and agreed that the insurer
undertakes to pay compensation to any unnamed hirer/driver/any unnamed pillion/sidecar passenger* on the scale
provided below for bodily injury caused by violent, accidental, external and visible means whilst mounting into/onto
and/or dismounting from or travelling in/on the vehicle insured which independently of any other cause shall within
three calendar months of the occurrence of such injury results in:-

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 18 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

Details of Injury Scale of Compensation


i) Death 100%
ii) Loss of two limbs or sight of two eyes or one limb and sight of one eye 100%
iii) Loss of one limb or sight of one eye 50%
iv) Permanent Total Disablement from injuries other than named above 100%

Provided always that

(1) Compensation shall be payable under only one of the items (i) to (iv) above in respect of any such person
arising out of any one occurrence and total liability of the insurer shall not in the aggregate exceed the sum
of Rs. ....** during any one period of insurance in respect of any such person.
(2) No compensation shall be payable in respect of death or injury directly or indirectly wholly or in part arising
or resulting from or traceable to (a) intentional self-injury suicide or attempted suicide physical defect or
infirmity or (b) an accident happening whilst such person is under the influence of intoxicating liquor or
drugs.
(3) Such compensation shall be payable only with the approval of the insured named in the policy and directly
to the insured person or his/her legal representative(s) whose receipt shall be a full discharge in respect of
the injury of such person.
(4) Not more than .... Persons / passengers are in the vehicle insured at the time of occurrence of such injury.

Subject otherwise to the terms exceptions conditions and limitations of the policy.

*Delete if P.A. cover for unnamed pillion/side car passenger is not taken

**The Capital Sum Insured (CSI) per passenger is to be inserted.

IMT.19. COVER FOR VEHICLES IMPORTED WITHOUT CUSTOMS DUTY

Notwithstanding anything to the contrary contained in this policy it is hereby understood and agreed that in the
event of loss or damage to the vehicle insured and/or its accessories necessitating the supply of a part not
obtainable from stocks held in the country in which the vehicle insured is held for repair or in the event of the
insurer exercising the option under ………., * to pay in cash the amount of the loss or damage the liability of the
insurer in respect of any such part shall be limited to :-

(a) (i) the price quoted in the latest catalogue or the price list issued by the Manufacturer or his Agent for the
country in which the vehicle insured is held for repair less depreciation applicable;
OR
(ii) if no such catalogue or price list exists the price list obtaining at the Manufacturer’s Works plus the
reasonable cost of transport otherwise than by air to the country in which the vehicle insured is held for
repair and the amount of the relative import duty less depreciation applicable under the Policy; and

(b) the reasonable cost of fitting such parts.

Subject otherwise to the terms conditions limitations and exceptions of this Policy.

*Insert ‘Condition 3’ in the case of Motorised Two Wheeler Policies.

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 19 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

IMT.20. REDUCTION IN THE LIMIT OF LIABILITY FOR PROPERTY DAMAGE

It is hereby understood and agreed that notwithstanding anything to the contrary contained in the policy the
insurers liability is limited to Rs. 6000/- (Rupees six thousand only) for damage to property other than the property
belonging to the insured or held in trust or in custody or control of the insured.

In consideration of this reduction in the limit of liability a reduction in premium of Rs…..* is hereby made to the
insured.

Subject otherwise to the terms conditions limitations and exceptions of the policy.

*To insert Rs.50 for Two wheelers.

IMT.22. COMPULSORY DEDUCTIBLE


(Applicable to Private Cars, three wheelers rated as private cars, all motorized two wheelers, taxis, private car
type vehicle plying for public/private hire, private type taxi let out on private hire)

Notwithstanding anything to the contrary contained in the policy it is hereby understood and agreed that the
insured shall bear under Section 1 of the policy in respect of each and every event (including event giving rise to a
total loss/ constructive total loss) the first Rs....* (or any less expenditure which may be incurred) of any expenditure
for which provision has been made under this policy and/or of any expenditure by the insurer in the exercise of his
discretion under Condition no …** of this policy.

If the expenditure incurred by the insurer shall include any amount for which the insured is responsible hereunder
such amount shall be repaid by the insured to the insurer forthwith.

For the purpose of this Endorsement the expression “event” shall mean an event or series of events arising out of
one cause in connection with the vehicle insured in respect of which indemnity is provided under this policy.

Subject otherwise to the terms conditions limitations and exceptions of this Policy.

* (i) to insert amount as appropriate to the class of vehicle insured as per GR.40 of the tariff.

(ii) in respect of a vehicle rated under the Tariff for Private Car and in respect of a motorised two wheeler not
carrying passengers for hire or reward, if any deductible in addition to the compulsory deductible provided in
this endorsement is voluntarily borne by the insured, the sum representing the aggregate of the compulsory
and the voluntary deductibles is to be inserted.

** to insert Condition no 3 in respect of a vehicle rated under Tariff for Two wheelers.

IMT.22A. VOLUNTARY DEDUCTIBLE


(For private cars/motorised two wheelers other than for hire or reward)

It is hereby declared and agreed that the insured having opted a voluntary deductible of Rs. ....* a reduction in
premium of Rs. .....** under section 1 of the policy is hereby allowed.

In consideration of the above, it is hereby understood and agreed that the insured shall bear under section 1 of the
policy in respect of each and every event (including event giving rise to a total loss/ constructive total loss) the first
Rs. .....*** (or any less expenditure which may be incurred) of any expenditure for which provision has been made

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 20 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

under this policy and / or of any expenditure by the insurer in the exercise of his discretion under condition no .....#
of this policy.

If the expenditure incurred by the insurer shall include any amount for which the insured is responsible hereunder
such amount shall be repaid by the insured to the insurer forthwith.

For the purpose of this Endorsement the expression “event” shall mean an event or series of events arising out of
one cause in connection with the vehicle insured in respect of which indemnity is provided under this policy.

Subject otherwise to the terms conditions limitations and exceptions of this Policy.

*To insert voluntary deductible amount opted by the insured under tariff for motorised two wheeler

** To insert appropriate amount relating to the voluntary deductible opted as per the provision of tariff for
motorised two wheelers.

*** To insert aggregate amount of voluntary deductible opted and the compulsory deductible applicable to the
vehicle insured as in G.R.40

#To insert policy condition No.3 of the tariff for motorised two wheelers.

IMT.24. ELECTRICAL / ELECTRONIC FITTINGS


(Items fitted in the vehicle but not included in the manufacturer’s listed selling price of the vehicle – Package
Policy only)

In consideration of the payment of additional premium of Rs………, notwithstanding anything to the contrary
contained in the policy it is hereby understood and agreed that the insurer will indemnify the insured against loss of
or damage to such electrical and/or electronic fitting(s) as specified in the schedule whilst it/these is/are fitted in or
on the vehicle insured where such loss or damage is occasioned by any of the perils mentioned in Section.1 of the
policy.

The insurer shall, however, not be liable for loss of or damage to such fitting(s) caused by/as a result of mechanical
or electrical breakdown.

Provided always that the liability of the insurer hereunder shall not exceed the Insured’s Declared Value (IDV) of the
item.

Subject otherwise to the terms conditions limitations and exceptions of this Policy.

IMT.25. CNG/LPG KIT IN BI-FUEL SYSTEM


(Own Damage cover for the kit)
In consideration of the payment of premium of Rs…………* notwithstanding anything to the contrary contained in
the policy it is hereby understood and agreed that the insurer will indemnify the insured in terms conditions
limitations and exceptions of Section I of the policy against loss and / or damage to the CNG/LPG kit fitted in the
vehicle insured arising from an accidental loss or damage to the vehicle insured, subject to the limit of the Insured’s
Declared Value of the CNG/LPG kit specified in the Schedule of the policy.

Subject otherwise to the terms conditions limitations and exceptions of this Policy.

*To insert sum arrived at in terms of G.R.42

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 21 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

IMT.26. FIRE AND/OR THEFT RISKS ONLY


(Not applicable for Miscellaneous and Special Types of vehicles rateable under Class -D and Motor Trade Policies
under Classes- E, F and G of the Commercial Vehicles Tariff )

Notwithstanding anything to the contrary contained in the policy it is hereby understood and agreed that Section II
of the Policy is deemed to be cancelled and under Section I thereof the insurer shall only be liable to indemnify the
insured against loss or damage by fire explosion self-ignition lightning and/or burglary housebreaking theft and riot
strike malicious damage terrorism storm tempest flood inundation and earthquake perils whilst the vehicle is laid up
in garage and not in use.

Subject otherwise to the terms conditions limitations and exceptions of this Policy.

NB.(i) In case of Fire Risk only, the words “burglary housebreaking theft” are to be deleted.
NB.(ii) In case of Theft Risk only, the words “fire explosion self-ignition lightning riot strike malicious damage
terrorism storm tempest flood inundation and earthquake perils” are to be deleted.

IMT. 27. LIABILITY AND FIRE AND/OR THEFT


(Not applicable for Miscellaneous and Special Types of vehicles rateable under Class –D of the Tariff for Commercial
Vehicles)

Notwithstanding anything to the contrary contained in the policy it is hereby understood and agreed that Section I
of the Policy the insurer shall not be liable thereunder except in respect of loss or damage by fire explosion self-
ignition lightning and/or burglary housebreaking theft and riot strike malicious damage terrorism storm tempest
flood inundation and earthquake perils.

Subject otherwise to the terms conditions limitations and exceptions of the Policy.

NB.(i) In case of Liability and Fire Risks only, the words “burglary housebreaking theft ” are to be deleted.
NB.(ii) In case of Liability and Theft Risks only, the words “fire explosion self-ignition lightning riot strike malicious
damage terrorism storm tempest flood inundation and earthquake perils” are to be deleted.

IMT. 28. LEGAL LIABILITY TO PAID DRIVER AND/OR CONDUCTOR AND/OR CLEANER EMPLOYED IN CONNECTION
WITH THE OPERATION OF INSURED VEHICLE
(For all Classes of vehicles)

In consideration of an additional premium of Rs. ……. notwithstanding anything to the contrary contained in the
policy it is hereby understood and agreed that the insurer shall indemnify the insured against the insured’s legal
liability under the Workmen’s Compensation Act, 1923 , the Fatal Accidents Act, 1855 or at Common Law and
subsequent amendments of these Acts prior to the date of this Endorsement in respect of personal injury to any
paid driver and/or conductor and/or cleaner whilst engaged in the service of the insured in such occupation in
connection with the vehicle insured herein and will in addition be responsible for all costs and expenses incurred
with its written consent.

Provided always that


(1) this Endorsement does not indemnify the insured in respect of any liability in cases where the insured holds
or subsequently effects with any insurer or group of insurers a Policy of Insurance in respect of liability as
herein defined for insured’s general employees;
(2) the insured shall take reasonable precautions to prevent accidents and shall comply with all statutory
obligations;

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 22 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

(3) *the insured shall keep record of the name of each paid driver conductor cleaner or persons employed in
loading and/or unloading and the amount of wages and salaries and other earnings paid to such employees
and shall at all times allow the insurer to inspect such records on demand.
(4) in the event of the Policy being cancelled at the request of the insured no refund of the premium paid in
respect of this Endorsement will be allowed.

Subject otherwise to the terms conditions limitations and exceptions of the Policy except so far as necessary to
meet the requirements of the Motor Vehicles Act, 1988.

*In case of motorised two wheelers (not used for hire or reward) delete this Para.

IMT. 29. LEGAL LIABILITY TO EMPLOYEES OF THE INSURED OTHER THAN PAID DRIVER AND / OR CONDUCTOR
AND/OR CLEANER WHO MAY BE TRAVELLING OR DRIVING IN THE EMPLOYER’S CAR (Private Cars only/Motorised
two wheelers (not for hire or reward)

In consideration of the payment of an additional premium @ Rs.25/- per employee insured notwithstanding
anything to the contrary contained in the policy it is hereby understood and agreed that the insurer will indemnify
the insured against the insured’s liability at Common Law and Statutory Liability under the Fatal Accidents Act, 1855
for compensation (including legal costs of any claimant) for death of or bodily injury to any employee (other than
paid drivers) of the within named insured being carried in or upon or entering in or getting on to or alighting from or
driving the vehicle insured.

Provided that in the event of an accident whilst the vehicle insured is carrying more than ....* employees of the
insured (including the driver) the insured shall repay to the insurer a rateable proportion of the total amount
payable by the insurer by the reason of this endorsement in respect of accident in connection with such vehicle
insured.

Subject otherwise to the terms conditions limitations and exceptions of the Policy
NB* to insert the number of employees for which the premium has been paid.

IMT.31. RELIABILITY TRIALS AND RALLIES (Private Cars and Motorised Two Wheelers)

In consideration of the payment of an additional premium it is hereby understood and agreed that the indemnity
granted by this policy is extended to apply whilst the vehicle insured is engaged in ...... ....* to be held at .....** ... on
or about the date of .../.../... under the auspices of ............................#

Provided that :-

(a) no indemnity shall be granted by this Endorsement to .................#


(b) this policy does not cover use for organised racing, pace making or speed testing.
(c) During the course of the ..........* the Insurer shall not be liable in respect of death of or bodily injury to any
person being carried in or upon or entering or getting on to or alighting from the vehicle insured at the time
of the occurrence of the event out of which any claim arises.
## It is further understood and agreed that while the vehicle insured is engaged in ....* the insured shall bear the
first Rs.....@ (or any less amount for which the claim may be assessed) of each and every claim under Section I of
this Policy.

Provided that if the insurer shall make any payment in exercise of its discretion under condition no.3 of the policy in
settlement of any claim and such payment includes the amount for which the insured is responsible by reason of

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 23 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

this Endorsement the insured shall repay to the insurer forthwith the amount for which the insured is so
responsible.

For the purpose of this Endorsement the expression “Claim” shall mean a claim or series of claims arising out of one
event.

Subject otherwise to the terms conditions limitations and exceptions of the Policy

*To insert the name of the event


@To insert Rs.2500/- for motorised two wheelers. For the duration of the event the deductible under Section 1 of
the policy for the purpose of IMT 22 will be the amount stated in IMT 22 or the amount stated herein, whichever is
higher.
**To insert the venue of the event.
#To insert the name of the promoters of the event
## To delete this entire paragraph in case of Liability only policies

IMT.32. ACCIDENTS TO SOLDIERS /SAILORS/ AIRMEN EMPLOYED AS DRIVERS

In consideration of the payment of an additional premium of Rs 100/-* it is hereby understood and agreed that in
the event of any Soldier/Sailor/Airman employed by the insured to drive the vehicle insured being injured or killed
whilst so employed, this policy will extend to relieve the insured of his liability to indemnify Ministry of Defence
under the respective Regulations.

Subject otherwise to the terms, conditions limitations and exceptions of this Policy.

* This additional premium is flat and irrespective of period of insurance not exceeding 12 months. Any extension of
the policy period beyond 12 months will call for payment of further additional premium under this endorsement.

IMT.33. LOSS OF ACCESSORIES (Applicable to Motorised Two Wheeler Policies only)

In consideration of the payment of an additional premium of Rs. .....it is hereby understood and agreed that as from
.../...../....notwithstanding anything to the contrary contained in Section I but subject otherwise to the terms
exceptions conditions and limitations of this Policy the insurer will indemnify the insured in respect of loss of or
damage to accessories the property of the insured, specifically declared by the insured caused by burglary,
housebreaking or theft.

Subject otherwise to the terms, conditions limitations and exceptions of this Policy.

Grievances Redressal Mechanism


As an esteemed customer of the Company, Insured can contact the Company to register complaint/ grievance, if
any, including servicing of policy, claims etc. with regard to the insurance policy issued to the Insured Person. The
contact details of the Company are given below for reference

Cholamandalam MS General Insurance Company


Customer services
Address: H.O: Dare House 2nd floor, No 2 N.S.C. Bose Road, Chennai 600 001,
Toll free: 1800 208 5544
SMS: “CHOLA” to 56677* (premium SMS charges apply),
E-MAIL: [email protected]. WEBSITE: www.cholainsurance.com

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 24 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

1. If you haven’t received any reply from us within one month from the date of the lodgement of
compliant or
2. If you are not satisfied with the reply of the Company, you can also contact the nearest Insurance
Ombudsman, whose addresses are mentioned below:

Jurisdiction of Office
Office Details Date Of Taking Charge
Union Territory, District)
AHMEDABAD - Shri/Smt........
Office of the Insurance Ombudsman,
Jeevan Prakash Building, 6th floor, Gujarat,
Tilak Marg, Relief Road, Dadra & Nagar Haveli,
Ahmedabad – 380 001. Daman and Diu.
Tel.: 079 - 25501201/02/05/06
Email: [email protected]

BENGALURU - Smt. Neerja Shah


Office of the Insurance Ombudsman,
Jeevan Soudha Building,PID No. 57-27-N-19
Ground Floor, 19/19, 24th Main Road,
Karnataka. 23/04/2018
JP Nagar, Ist Phase,
Bengaluru – 560 078.
Tel.: 080 - 26652048 / 26652049
Email: [email protected]

BHOPAL - Shri Guru Saran Shrivastava


Office of the Insurance Ombudsman,
Janak Vihar Complex, 2nd Floor,
6, Malviya Nagar, Opp. Airtel Office,
Madhya Pradesh
Near New Market, 24/05/2018
Chattisgarh.
Bhopal – 462 003.
Tel.: 0755 - 2769201 / 2769202
Fax: 0755 - 2769203
Email: [email protected]

BHUBANESHWAR - Shri/Smt........
Office of the Insurance Ombudsman,
62, Forest park,
Bhubneshwar – 751 009. Orissa.
Tel.: 0674 - 2596461 /2596455
Fax: 0674 - 2596429
Email: [email protected]

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 25 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

Jurisdiction of Office
Office Details Date Of Taking Charge
Union Territory, District)
CHANDIGARH - Dr. Dinesh Kumar Verma
Office of the Insurance Ombudsman,
Punjab,
S.C.O. No. 101, 102 & 103, 2nd Floor,
Haryana,
Batra Building, Sector 17 – D,
Himachal Pradesh, 16/04/2018
Chandigarh – 160 017.
Jammu & Kashmir,
Tel.: 0172 - 2706196 / 2706468
Chandigarh.
Fax: 0172 - 2708274
Email: [email protected]

CHENNAI - Shri M. Vasantha Krishna


Office of the Insurance Ombudsman,
Fatima Akhtar Court, 4th Floor, 453,
Tamil Nadu,
Anna Salai, Teynampet,
Pondicherry Town and 03/05/2018
CHENNAI – 600 018.
Karaikal (which are part of Pondicherry).
Tel.: 044 - 24333668 / 24335284
Fax: 044 - 24333664
Email: [email protected]

DELHI - Shri/Smt........
Office of the Insurance Ombudsman,
2/2 A, Universal Insurance Building,
Asaf Ali Road, Delhi.
New Delhi – 110 002.
Tel.: 011 - 23232481/23213504
Email: [email protected]

GUWAHATI - Shri Kiriti .B. Saha


Assam,
Office of the Insurance Ombudsman,
Meghalaya,
Jeevan Nivesh, 5th Floor,
Manipur,
Nr. Panbazar over bridge, S.S. Road, 02/05/2018
Mizoram,
Guwahati – 781001(ASSAM).
Arunachal Pradesh,
Tel.: 0361 - 2632204 / 2602205
Nagaland and Tripura.
Email: [email protected]

HYDERABAD - Shri I. Suresh Babu


Office of the Insurance Ombudsman,
6-2-46, 1st floor, "Moin Court",
Andhra Pradesh,
Lane Opp. Saleem Function Palace,
Telangana,
A. C. Guards, Lakdi-Ka-Pool, 11/06/2018
Yanam and
Hyderabad - 500 004.
part of Territory of Pondicherry.
Tel.: 040 - 67504123 / 23312122
Fax: 040 - 23376599
Email: [email protected]

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 26 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

Jurisdiction of Office
Office Details Date Of Taking Charge
Union Territory, District)
JAIPUR - Smt. Sandhya Baliga
Office of the Insurance Ombudsman,
Jeevan Nidhi – II Bldg., Gr. Floor,
Bhawani Singh Marg, Rajasthan. 13/04/2018
Jaipur - 302 005.
Tel.: 0141 - 2740363
Email: [email protected]

ERNAKULAM - Ms. Poonam Bodra


Office of the Insurance Ombudsman,
2nd Floor, Pulinat Bldg.,
Kerala,
Opp. Cochin Shipyard, M. G. Road,
Lakshadweep, 07/11/2018
Ernakulam - 682 015.
Mahe-a part of Pondicherry.
Tel.: 0484 - 2358759 / 2359338
Fax: 0484 - 2359336
Email: [email protected]

KOLKATA - Shri/Smt........
Office of the Insurance Ombudsman,
Hindustan Bldg. Annexe, 4th Floor,
West Bengal,
4, C.R. Avenue,
Sikkim,
KOLKATA - 700 072.
Andaman & Nicobar Islands.
Tel.: 033 - 22124339 / 22124340
Fax : 033 - 22124341
Email: [email protected]

Districts of Uttar Pradesh :


Laitpur, Jhansi, Mahoba, Hamirpur, Banda,
LUCKNOW -Shri/Smt........ Chitrakoot, Allahabad, Mirzapur, Sonbhabdra,
Office of the Insurance Ombudsman, Fatehpur, Pratapgarh, Jaunpur, Varanasi,
6th Floor, Jeevan Bhawan, Phase-II, Gazipur, Jalaun, Kanpur, Lucknow, Unnao,
Nawal Kishore Road, Hazratganj, Sitapur, Lakhimpur, Bahraich, Barabanki,
Lucknow - 226 001. Raebareli, Sravasti, Gonda, Faizabad, Amethi,
Tel.: 0522 - 2231330 / 2231331 Kaushambi, Balrampur, Basti, Ambedkarnagar,
Fax: 0522 - 2231310 Sultanpur, Maharajgang, Santkabirnagar,
Email: [email protected] Azamgarh, Kushinagar, Gorkhpur, Deoria,
Mau, Ghazipur, Chandauli, Ballia,
Sidharathnagar.

MUMBAI - Shri Milind A. Kharat


Office of the Insurance Ombudsman,
3rd Floor, Jeevan Seva Annexe,
Goa,
S. V. Road, Santacruz (W),
Mumbai Metropolitan Region 04/05/2018
Mumbai - 400 054.
excluding Navi Mumbai & Thane.
Tel.: 022 - 26106552 / 26106960
Fax: 022 - 26106052
Email: [email protected]

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 27 of 28
Cholamandalam MS General Insurance Company Limited
Registered Office: 2nd Floor, "Dare House" No.2, NSC Bose Road, Chennai - 600 001.
Toll Free: 1800 208 5544 | Ph: 044 4044 5400 | Fax: 044 4044 5500 |
E-mail: [email protected] | www.cholainsurance.com
PAN AABCC6633K CIN: U66030TN2001PLC047977 IRDAI Regn. No.123

Jurisdiction of Office
Office Details Date Of Taking Charge
Union Territory, District)
State of Uttaranchal and the following
NOIDA - Shri/Smt........
Districts of Uttar Pradesh:
Office of the Insurance Ombudsman,
Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun,
Bhagwan Sahai Palace
Bulandshehar, Etah, Kanooj, Mainpuri,
4th Floor, Main Road,
Mathura, Meerut, Moradabad,
Naya Bans, Sector 15,
Muzaffarnagar, Oraiyya, Pilibhit, Etawah,
Distt: Gautam Buddh Nagar,
Farrukhabad, Firozbad, Gautambodhanagar,
U.P-201301.
Ghaziabad, Hardoi, Shahjahanpur, Hapur,
Tel.: 0120-2514250 / 2514252 / 2514253
Shamli, Rampur, Kashganj, Sambhal, Amroha,
Email: [email protected]
Hathras, Kanshiramnagar, Saharanpur.

PATNA - Shri/Smt........
Office of the Insurance Ombudsman,
1st Floor,Kalpana Arcade Building,,
Bazar Samiti Road, Bihar,
Bahadurpur, Jharkhand.
Patna 800 006.
Tel.: 0612-2680952
Email: [email protected]

PUNE - Shri/Smt........
Office of the Insurance Ombudsman,
Jeevan Darshan Bldg., 3rd Floor,
Maharashtra,
C.T.S. No.s. 195 to 198,
Area of Navi Mumbai and Thane
N.C. Kelkar Road, Narayan Peth,
excluding Mumbai Metropolitan Region.
Pune – 411 030.
Tel.: 020-41312555
Email: [email protected]

Policy wording of Chola Long Term Motor Two Wheeler Package Policy UIN - IRDAN123RP0003V02202122

Page 28 of 28

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