ePCS/DOC/01-1

SIRIM QAS International Sdn. Bhd.

PRODUCT CERTIFICATION SCHEMES

INTRODUCTION

APPLICABILITY

A manufacturer or company may apply to SIRIM QAS International for a certification of product
against requirements of a recognised standard. Products manufactured according to Malaysian
Standard, International Standard or foreign national standards are eligible for joining the SIRIM
Product Certification Scheme.

Participation in this Scheme is voluntary; however, any agency with regulatory role or function may
require participation into SIRIM Product Certification Scheme as a mandatory process. Examples are
electrical appliances and wiring accessories, fire resistant door-set, automotive components and
parts.

TYPE OF CERTIFICATION

The Scheme is operated based on the ISO/IEC 17067 certification type 5, where a license to claim a
product is certified is granted to the applicant once there are evidences that a product complies with
the standard and produced under a supervised and monitored quality control system. A licensee
under this Scheme is entitled to apply the Product Certification Mark on the product to denote
compliance with the standard.

For specific regulated products, additional control is required through the application of serial
numbered label to the products. These labels have to be procured from SIRIM QAS International and
licensees are required to record the use of it and shall abide by the Intellectual Property Rights.
Currently, these labels are required for electrical appliances, fire-doors, motorist’s safety belt,
motorcyclists’ helmets, kerosene stoves and timber piles.

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ADVANTAGES OF CERTIFICATION

Product Certification provides the following advantages:

 It is an independent assurance that the product is manufactured under an effective system of
testing, supervision and control.
 Purchasers or consumers need not carry out further tests, as the products are already certified to
be in compliance with the standards.
 Certified products provide the user an assurance for safety and reliability.
 Certified products enjoy the benefits of protection against competition from substandard products
and misrepresentation.
 Products bearing Product Certification Mark enhances the reputation of manufacturer and thus,
extends market acceptability.
 Improved efficiency in production when wastage and rejects are reduced.

APPLICATION PROCEDURE

Upon enquiry, the client will be given an information package which includes the Product Certification
Questionnaire (ePCS/FOR/01-1), which he/she has to complete and submit to SIRIM QAS
International for a quotation to be issued. Should the quotation be acceptable to the client, he/she
then submits:
a) the Application form (ePCS/FOR/01-2);
b) Declaration of Approval from Relevant Authority (ePCS/FOR/01-3);
c) Declaration of Obtaining SIRIM Licence for the Purpose of Relevant Authority Approval
(ePCS/FOR/01-3.1);
d) Declaration of Approval for Trade Mark Registration/Brand Name (ePCS/FOR/01-4);
e) Authorization Letter of Trade Mark / Brand Name (ePCS/FOR/01-4.1);
f) Declaration by Manufacturer (for applicant with a Trading Company role) (ePCS/FOR/01-5);
g) payment for amount to be remitted upon application;
h) the full specifications of the product, including dimensioned drawings, materials, components,
photographs, finishes, performance characteristics, labels used and installation instructions;
i) relevant test reports of the product, if available

The flow chart showing the procedure for obtaining the Product Certification License is as shown in
Annex 1.

PRE- CERTIFICATION PERIOD

When the submission has been verified and accepted, the applicant is given up to one (1) year for
electrical products and two (2) years for other products to comply with the requirements. During this
period, the product is tested for compliance against the applicable standard and the quality system
practised in the factory is monitored. An application is considered terminated if the applicant is
unable to meet these requirements within the specified time. However, a reapplication may be
submitted.

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SAMPLING

Sampling for Type Test are to be done by SIRIM QAS International officers or their authorised
representatives based on the rules stipulated in the applicable product standard or additional
information specific to the product.

In the absent of specific sampling rules, guidance on sampling shall be as follows;

1) Samples from stabilised production or storage

Samples for test are to be selected from a stabilised production process or storage of known
traceability to the production. The samples shall be randomly selected from a known production
lot that is large enough to ensure that they are representative of the process involved.

2) Prototype sample
For initial assessment purposes a type test samples may be selected from a laboratory-scale pilot
batches or prototype samples. This is to allow demonstration of suitability of the product against
the applicable product standard. However further confirmatory or correlating test shall be required
once production has stabilised before the product released for sale.

Sampling Guideline

 Form test groups which consist of models of the same style, type or class in respect of the
standard.
 Select the type test sample(s) from the model in the test groups that can be expected to give
the worst result for any given test or group of tests.

Delivery of samples to the agreed test laboratory shall be the responsibility of the applicant. Samples
shall be preserved and packaged to prevent damage or deterioration in transit.

CRITERIA FOR AWARD OF LICENCE

The following criteria are used by SIRIM QAS International Sdn. Bhd. in assessing the applicant for
the award of the Licence:
a) the product must fully comply with the applicable requirements of the standard;
b) the applicant’s production site must have an acceptable quality system to verify the product to the
required standard;
c) the applicant’s production site must demonstrate the capability to comply with the Product
Certification Requirements as specified in the Product Certification Agreement.

SURVEILLANCE

After the grant of a licence, the licensee is placed under an annual surveillance programme to ensure
continuing compliance of the product. Normally, two (2) surveillance inspections are carried out for
each annual renewal period. SIRIM QAS International reserves the right to determine the frequency
of surveillance depending upon the Product Certification Requirement. During these inspections,
product and quality system re-evaluation as required in the Certification Report will be carried out.

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NOTIFICATIONS OF CHANGES / DEVIATIONS

The licensee is responsible for notifying SIRIM QAS International changes to the following:
a) company name;
b) address / production site (premises);
c) brand name;
d) addition / deletion of model / sizes / types etc.;
e) company ownership;
f) marking of the Certification Mark;
g) nominated management representative and alternate;
h) any other changes to details of the Certification Report.

SUSPENSION / REVOCATION / WITHDRAWAL

Suspension

A licence may be suspended for a limited period, in either of the following cases:
a) if the surveillance or retest indicate non-conformance with the requirements of such a nature that
immediate revocation is not necessary;
b) if a case of improper use of the license or the Product Certification Mark, e.g. misleading prints or
advertisement is not solved by suitable retractions and appropriate remedial measures by the
licensee;
c) if there has been any other contravention to the Product Certification Agreement, or the applicable
product standard(s);
d) if the licensee fails to comply with the due settlement of his financial obligation;
e) a voluntarily suspension after mutual agreement between SIRIM QAS International due to non-
production of the certified product for more than 2 years or for other reasons.

Revocation

A licence may be revoked in either of the following cases:

a) if at the end of the suspension period, inadequate measures are taken by the licensee to fulfils
conditions for the lifting of suspension;
b) if during surveillance, it was found that the non-conformance is of a serious nature;
c) if the licensee fails to comply with due settlement of his financial obligation. In the event that the
fees remained unpaid after six (6) months of expiry date of the licence, a recommendation may be
made to revoke the licence.
d) if there has been any other major contravention to the Product Certification Agreement, or the
applicable product standard(s) of such a nature that immediate revocation is necessary;
e) if the product is banned from use by relevant regulatory authorities;
f) if the standard or rules have been changed/amended and the licensee is either unwilling or
unable to comply with the new requirements;
g) if the product is no longer available i.e. there has been no production of the certified product or its
similar product in the past three (3) years;
h) if the licensee goes out of business;
i) if there is consolidation of licences.

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Withdrawal

A licence may also be withdrawn by the licensee in either of the following cases:
a) if the licensee does not wish to continue with the certification
b) if the standard or rules has been changed/amended and the licensee is either unwilling or unable
to comply with the new requirements;
c) if the product is no longer available or the licensee goes out of business;.

COMPLAINTS

Complaints against certified products or services provided by SIRIM QAS International may be directed
to the section Head of QOSHE of SIRIM QAS International.

APPEALS AND DISPUTES

SIRIM QAS International has a procedure on appeals and disputes, which may be made available upon
request. Appeals on revocations / withdrawals may be made within 6 months from the date of
termination.

PRODUCT CERTIFICATION MARKS

SIRIM MS Mark
Used on products complying to a Malaysian Standard, foreign
national standard or international standard

CERTIFIED TO YY : XXXX
Certification No : xxxxxxxxx

UN Marking
Used on packaging complying to the UN Marking
requirements as specified to the MS 1513 series - “ Packaging
– Transport of Dangerous Goods”.

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ANNEX 1
PRODUCT CERTIFICATION FLOW CHART

Process Action Reference

 Information supplied to client

Enquiry  Product Certification Questionnaire ePCS/FOR/01-1
 Feasibility for certification examined with
respect to standards, testing and
evaluation.
 A quotation is issued to client based on
information provided by the client.
 Client to submit the following forms:
Application  Application form ePCS/FOR/01-2
 Declaration of Approval from Relevant ePCS/FOR/01-3
Authority
 Declaration of Obtaining SIRIM ePCS/FOR/01-3.1
Licence for the Purpose of Relevant
Authority Approval
 Declaration of Approval for Trade Mark ePCS/FOR/01-4
Registration/Brand Name
 Authorization Letter of Trade Mark / ePCS/FOR/01-4.1
Brand Name
 Declaration by Manufacturer ePCS/FOR/01-5
 accompanying product information +
fees + test report (if available).
Document Evaluation
 Standard / Product design evaluation

 Inspection conducted to examine QC plan

Factory Audit, Sample adequacy, test equipment adequacy and
Selection & Testing calibration, and record-keeping system.
 Samples selection and testing

 Certification Report preparation and

Recommendation and
Approval Process
recommendation to Certification Panel.
 Approval by Certification Panel

 Planned inspection and re-tests conducted

Surveillance
to monitor continuing compliance
 Retest samples selected from production
or open market
 Process changes to product or
requirements

 Approval for renewal on satisfactory

Renewal
inspection reports and payment of fees.

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