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Crystek Technology Co.,Ltd

This document provides instructions for operating a printing machine. It explains that the machine has both fine mechanical structures and complex electronic systems. It emphasizes reading the manual carefully to properly operate and maintain the machine to avoid issues like ink leaks. It provides safety guidelines for power supply, cleaning, and environment. It also outlines machine assembly, keyboard functions, and print carrier installation.

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César Marin
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© © All Rights Reserved
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0% found this document useful (0 votes)
285 views35 pages

Crystek Technology Co.,Ltd

This document provides instructions for operating a printing machine. It explains that the machine has both fine mechanical structures and complex electronic systems. It emphasizes reading the manual carefully to properly operate and maintain the machine to avoid issues like ink leaks. It provides safety guidelines for power supply, cleaning, and environment. It also outlines machine assembly, keyboard functions, and print carrier installation.

Uploaded by

César Marin
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 35

CRYSTEK TECHNOLOGY CO.

,LTD

Introduction
Dear customer thank you for your purchase and use of our company’s products. Please
be sure to read the instruction book before you use the product,It can help you quickly learn
and skilled use of this product.This instruction book can effectively help you to solve the
problems in the process of installation and use,Please make sure to keep it,and put it in
easy to find,in order to use again in the future.

This pictorial machine is a mechatronics device,There are both fine organization


structure, and complicated electronic circuit system.Institutions in part with precision
of the print head, in the process of moving and using slightly to avoid collision and
vibration.To ensure that the work site clean and with no obvious dust around the
machine.Part of the circuit have important CPU,memory and other sensitive
electronic devices.When start up the machine must be connected to ground electrode
to avoid electrostatic causing other malfunction.This equipment can not be used in
damp environment.

You are using the method of operation and maintenance process directly

determines the pictorial machine’s length of life ,and machine's daily work. So
once again remind you must read this manual carefully, operation, maintenance,
maintenance as required.So as not to cause the machine can't leak ink, ink and other
abnormal phenomenon occurred.

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CRYSTEK TECHNOLOGY CO.,LTD

Chapter one notice for use

1.1The power supply security


A、power:one-way communication 50Hz 220V or 110V AC(±10%)。Maximum power
machine:2200W,print power:100W。
B、 Only can use the printer in the label logo type of power supply. according to
different countries and regions, may choose 110 v or 110 v ac power
C、 Will all of the devices connected to a properly grounded outlet, avoid the use of
sockets and frequent switching between the on and off the equipment (e.g.,
duplicator, air conditioning system) in the same loop
D、 Avoid the use of controlled by the switch on the wall or automatic timer socket.
E、 Make your computer system away from potential interference sources,for
example: the speaker or wireless phone stand.
F、 Do not use damaged or broken power cord
G、 If you use the additional power cord, bear in mind that the insertion of the
additional power equipment total amperes do not exceed the rated amperage of the
power supply,In addition, remember that the insertion of the all equipment on the
wall to the total number of ampere don't exceed the amperage rating of the wall
outlet.
H、 Don't try to repair his pictorial machine, encounter problems please timely for
pictorial machine maintenance and technical personnel
I、 For man and machine safety, please do good earthed, specific requirements have
installed staff informed
J,Can't charged printing line plug and pull the power cord, otherwise will causes the
damage of the main board.

1.2 Operation cautions


A、 Always turn off the power switch to using pictorial machine (pictorial machine on
the right side of the rear power switch).In front of the machine power supply has
not been cut off, please don't take photo electrical source plug or unplug other
related cable
B、 Please do not put the machine tools or other items with the print platform or on flat,
so as not to slow to clean up before the machine's operation cause unnecessary losses.
C、 Before handling pictorial machine, please make sure you print the car has been
fixed in initial position。
D、When print the picture,the paper machine(prevent become warped piece) must be used,in case of
paper by partial and blowing nozzle.
E、 Someone must watch when the machine work.(the machine must be operated by professional
operators).
F、 Encoder atrip should be regularly check to see if clean and damaged,if dirty should use cotton
swap dipped in alcohol to clean.
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CRYSTEK TECHNOLOGY CO.,LTD
G、 guide should be regularly check to see if clean;It is recommended to use 1 to 2 months to be
above the guideway butter (or parts of lubricating oil, etc.), decrease the slider friction.
H、Regularly check the maintenance station cleaning job.
I、 Don't let the nozzle left under the maintenance station exposed to the air for a long time.
J、 Abnormal shutdown condition;Do not manually pull the car quickly, should let its boot
automatically back to the warehouse.
K、Regular maintenance of machine, reducing dust, the ink on the influence of the machine
L、 Note: the machine must be connected to ground;When the dry air, static problem that nots
allow to ignore, when using some lamination and light medium, take electrostatic charge (especially
when into the paper work soon).Electrostatic charge can lead to the machine and the card security is
damaged, will take the ground wire is the only way to electrostatic discharge. Because the static power
itself is a huge, so when charged the ink head operation, ensure that the hands have discharge (contact
grounding metal body or wear in addition to electrostatic bracelet), otherwise easy to cause damage of
the board and the nozzle.

1.3Location of the installation and use of environmental considerations


A、please make the pictorial machine in level, stability, and greater than pictorial machine in the
plane.If pictorial machine tilt or have a certain Angle, the normal work of the machine could not be
performed
B、 to set aside enough space around the pictorial machine to ensure the normal ventilation of pictorial
machine.
C、 make the printing machine be placed in close to the wall outlet in order to easy to plug plug.
D、avoid in the place of the drastic change of temperature and humidity, easy to use pictorial
machine.Avoid printer by direct sunlight, strong light or heat source.
E、 pictorial machine using temperature: 18 to 26 degrees Celsius;Humidity: 38% to 38%.To make the
machine can run in the groove, please configure air conditioning and indoor temperature and
humidity meter.
F、 the machine must be far away from the noise source.

1.4 The ink is put and precautions for use


A, Please put the ink bottle at the children can’t reach, don't let the kids drink ink cartridges or contact.
B, if the ink stick to the skin, please wash with soap and water .If the ink splash the eyes, immediately
rinse off with clear water.
C, don't shake the ink bottle, so as not to cause the ink leaks.
D, ink bottle after using for a period of time (usually for two months), immediately take a thorough
cleaning, and dry.Replace the ink bottle should pay attention to clean, to ensure the quality of printing.
E, the ink should be placed a cool storage, avoid direct sunlight.

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CRYSTEK TECHNOLOGY CO.,LTD
The second chapter introduces machine and the preparation
for a figure

2.1Machine assemble
Open the packing of the machine, take out the machine parts, assemble respectively as shown in the
figure below:

1).Foot rack installation:


Put left and right foot on left and right iron legs,and use socket head bolts 8-M5X10)fixed。
Note: the lock in the direction shown by the arrow.(note: the caster with brake installed on the left and
right foot with hex bolt 8 - M5X10),as shown in the figure :

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CRYSTEK TECHNOLOGY CO.,LTD

2). Left and right foot and iron legs around after the installation,and then make the rod installed in
between them,and use the socket head bolts 4-M5X10 fix,as shown in the figure :

3). First put the assembled paper electric module and paper receiver module into the aluminum
pipe respectively,then put the paper expansion component (with straight grain handles 2 - M5X25)
fixed on the bracket parts,as shown in the figure :

4).First put the assembled paper feed module on the aluminum pipe both ends,then put the paper
expansion component (with straight grain handles 2 - M5X25) fixed on the bracket parts,as shown in
the figure :

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CRYSTEK TECHNOLOGY CO.,LTD

5). Set the fan as shown below and fix it on the bracket:

6).After installation of the above steps, you can install the fuselage in leg frame, then on the round hole
location and with a socket head bolts 4 - M5X10) fixed (in the direction of the arrow shown), as
shown:

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CRYSTEK TECHNOLOGY CO.,LTD

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2.2 Key board instruction

1、The key of left and right:Around offline mobile trolley, in menu mode through the project

2、The key of up and down :In offline advance and retreat print carrier, reduce or increase the
number of items in the menu
3、Cancel-key :In offline is canceled, in the condition of print is canceled , in the case of the menu is
to return to the higher level menu
4、Menu to confirm button and enter the menu
5. The key of Nozzle Test, Used to detect printhead status
6. The key of Clean, Can automatically suck ink and manually draw ink
2.3The installation of print carrier
Before the installation:You can use a scroll carrier.To ensure that the paper will straight load
without tilt.Please note that carrier to parallel to mesa.Be sure to load from behind.If the carrier roll
printing edge wrinkling or damaged, please cut off the damaged part, before sent to scroll to avoid
printing carrier card in the machine.

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CRYSTEK TECHNOLOGY CO.,LTD

Please send photo machine before installing printing carrier in front wheel handle up pressure on the
right side of the paper.Let go of pressure roller table.Then follow the steps above 1, 2, 3 will scroll
body load, and should be fixed.Scroll carrier after insert mesa, needs to be tighten, to ensure that the
carrier is parallel with mesa.At this time will be printed carrier taut, and pressure roller pressure.

2.3The distance between nozzle and printing carrier


According to the thickness of different printing carrier, can be carried out on the nozzle seat height
adjustment.Between the nozzle and printing carrier ideal spacing of 1.5 mm.Flatness can be
appropriately adjusted according to the printing carrier and carrier from the nozzle print to avoid the
above brush, destroy the picture.But the highest distance suggest no more than 1.8 mm.

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CRYSTEK TECHNOLOGY CO.,LTD
2.4Ink installation/use matters needing attention
1, please put the ink at the children's reach.
2, if the ink splashed into eyes, rinse immediately with plenty of water, please.
3, clean the ink head line please use random matching cleaning fluid.
4, ink use Suggestions in 18 ℃, 28 ℃ ambient temperature.
5, please place the ink in the shade, stored at room temperature environment, avoid high temperature,
and the sun is basked in low temperature.
6, please use it immediately after the ink bottle opened , should not be stored for a long time.
7, if discover the phenomenon of ink in low temperature freezing, let its placed at room temperature to
dissolve after a few hours in use.
8, if you spill ink on the hands or clothing, wash as soon as possible.
9, do not attempt to parse the cartridge.
10, ink is a chemical product, after use of empty bottles, scrap and waste ink cartridge properly treated,
please try to avoid damage to the environment.Please install the ink in the former all piping with
matching cleaning fluid to clean it again.
11, installing a ink, please try not to pull out still ink sac, in order to reduce the loss, only machine the
specified ink, please do not mix with other types of brand ink.
12 don't shake the bottle, and ink, and when the machine is stopped printing ink, ink slowly lest
produce bubbles.Will put the ink in the cartridge, ink pipe according to the color of the logo is above
order into the ink bottle inside to twist the lid, the rehearsal in the use of the machine configuration of
ink absorption will lead to ink sac ink out, as shown in figure:

Pour ink place

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Note: 1, the machine is working, do not use the ink bottle cap screw on death.Machine is working, the
ink in the bottle will reduce, cap screw die can lead to pressure decreases, and the ink in the bottle will
ink sac breath back to the bottle of ink.
2, will ink suction ink sac, please use the appropriate strength slowly inhale, avoid the damage of
ink sac
2.5The XP 600 Epson head nozzle installation and wiring methods

right

left

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CRYSTEK TECHNOLOGY CO.,LTD

The third chapter instructions


3.1 starting up
(1) Before opening the machine, please remove the belt fixing card, as shown below:

(2)starting up,Press the key to open the diagram below "-" state

Power

(2)power off,The switch directly to the "O" position.

3.2The use of the calibration tool


3.2.1 Single head machine calibration tool

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Open the calibration tool Display as shown in the figure below:

1、 Two-way calibration level: select horizontal two-way front "print" button, print as
shown in the figure below:

Based on "00", use "positive for add, negative for reduction" principle, this
figure should be "change" in the tool box to fill in the "-5" is normal; And
click save

Different speed level bidirectional is different, need to adjust respectively


2、 The vertical axis calibration: select the "print" button ahead of the vertical axis,
print as shown in the figure below:

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CRYSTEK TECHNOLOGY CO.,LTD

between them
between them

Measure the distance


Measure the distance

Perform longitudinal axis test as shown in the above, a total of two sets of right Angle, measure the
vertical distance between two groups of rectangular in mm, take two groups of average;Such as
measuring the cross mark above and below between cross is 5670 mm, will be in the calibration
tool modifications in the box behind the longitudinal axis of the column to fill in the 567 -
mm.After the completion of the modified click save.Different pass models have different, the
vertical axis value, need to adjust, respectively.
Note: the big step into the small vertical axis value parameters, the step into the greater the vertical
axis value parameter

3.Ordinary card by the ink order modification method


1.Installation support multiple parameters setting of Montana driver.
Support for multiple parameters of Montana driver,In "pcdrv_install_v136-XP600-1008-ECO_ support
multiple parameter calibration tool (new)" folder.

4 The menu function is introduced


Machine through introspection into the standby mode, as shown in the figure below:
Parameters succeully
saved

confirm

Press the "confirm" button to enter the "main menu", press the up and down key choose the "Settings",
"operation", "about" menu.

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CRYSTEK TECHNOLOGY CO.,LTD

1 setting up 1. Print setting


2 operation 2. Auxiliary Settings
3 as regards 3. Platform setting
4. system Settings

"Settings" menu contains the "print setting", "auxiliary Settings", “platform set ", "system Settings"

1. Print setting 1)direction one-way


2. Auxiliary Settings 2)speed high speed
3. Platform setting 3)print head print head 1
4. system Settings
4)cleaning interval 16 times

Print setup" menu, including "direction", "speed", "shower", "cleaning interval", "model",
"concentration"
3.4.1 Print direction setting
Enter the print direction set menu, press the "feed" or "out of paper" button, select "one-way", "two-
way", then press the confirm button to complete the set.

1)direction one-way
2)speed high speed
3)print head print head 1

4)cleaning interval 16 times

3.4.2 Printing speed setting


Pictorial machine can set the "high speed", "standard", "low speed", three different kinds of printing
speed.
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CRYSTEK TECHNOLOGY CO.,LTD
According to "feed" or "out of paper" selected "speed" menu, press the confirm button to enter
"velocity" set state, according to "feed" or "out of paper" button to select different speed, press the
confirmation key again to complete set.

1)direction one-way
2)speed high speed
3)print head print head 1

4)cleaning interval 16 times

1)direction one-way
2)speed high speed
3)print head print head 1

4)cleaning interval 16 times

1)direction one-way
2)speed high speed
3)print head print head 1

4)cleaning interval 16 times

3.4.3 Nozzle type setting

Now our boards, single head machine default choose nozzle 1, nozzle 2 doesn't work. Double-headed
machine can choose nozzle 1, shower 2, the nozzle.

1)direction one-way
2)speed high speed
3)print head print head 1

4)cleaning interval 16 times

1)direction one-way
2)speed high speed
3)print head print head 2

4)cleaning interval 16 times

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CRYSTEK TECHNOLOGY CO.,LTD

1)direction one-way
2)speed high speed
3)print head entire print head
4)cleaning interval 16 times

3.4.4 Cleaning interval setting


Cleaning intervals is refers to, in the process of printing, the car come back after a certain number of
times a very brief inkjet cleaning. The return movement think 16, the number largest can be set to 99.
The best to 0
3.4.5Mode Setting
Mode setting have two different way of printing, advanced mode to print effect is more bright-coloured,
high precision, priority recognize selection; Normal mode,the print color generally,the quantity of ink
is less ,off the machine of ink in severe cases can consider to choose. Normal mode and the level of
advanced mode of two-way parameters are different, please adjust accordingly.

3)print head entire print head


4)cleaning interval 16 times

5)Mode Setting senior

6)Concentration ....

3.4.6 Concentration set


Concentration set function for advanced settings, factory has been set for the best. If there is a need to
adjust the commonly used in after-sales personnel suggestion. Concentration set function can adjust the
strength of inkjet and the quantity of ink. The adjusting range of 20-80. Too high or too low can't
achieve good printing effect.

K concentration 38
C concentration 38
M concentration 38
Y concentration 38

3.4.7 Suction power Settings

Suction strength refers to the suction paper wind suction, suction can be divided into high, medium and
low three gears, if you don't need to suction can choose closed set.

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CRYSTEK TECHNOLOGY CO.,LTD

1) the suction wind strength high 1) the suction wind strength middle
2) the strength of paper low 2) the strength of paper low
3) heat Settings... 3) heat Settings...
4)cleaning Settings... 4) cleaning Settings...

1) the suction wind strength low


1) the suction wind strength close
2) the strength of paper low
2) the strength of paper low
3) heat Settings...
3) heat Settings...
4)cleaning Settings...
4)cleaning Settings...

4.8 Paper strength setting


Paper strength of paper refers to the paper intensity, the higher the close degree of strength, able to
withstand the heavier paper vice the lighter. Paper strength is also divided into high, medium, low,
close, choose four options, users can choose different according to different paper weight.
3.4.9 Heat setting
Now sold in pictorial machine, installed before and after two platforms in the tropics, used to preheat
the paper and fast dry ink. Every platform, there are two kinds of heating mode: print heating, warmed
up. Don't want to heat the user can choose to close the heating function.

Platform Way Temperature Platform Way Temperature Platform Way Temperature


before print heating 25℃ before open heating 25℃ before close 25℃
middle print heating 25℃ middle print heating 25℃ middle print heating 25℃
after print heating 25℃ after print heating 25℃ after print heating 25℃

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Each pattern can be independently set temperature, temperature range for 20-60 degrees Celsius. Users
can feel the height of the temperature, adjust temperature.
3.4.10 Blowing nozzle position setting
Under normal circumstances, the machines in the factory has adjusted the position of the nozzle. If the
user is in use process, returned to the factory ink recognize value need to adjust the value. Adjust the
value, please observe:
One, Doctor blade bounce position cannot be in on the nozzle surface, should be outside the
nozzle surface.

Two,Blowing nozzle in the process, the car will have a slightly moment stay, stay in the car,
the blade position should be on the verge of nozzle, and there is no plug nozzle. The diagram below:

3.4.11Inkjet position setting


The ink-jet position refers to , when cleaning the inkjet nozzle location, the factory has already been
completed when the adjustment. If the user to restore the factory Settings, the values have to be
readjusted. Users can according to different models, adjust the position, make the shower nozzle in
inkjet when cleaning, just on the waste ink bottle directly above.

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3.4.12Ink absorption position


Ink absorption position refers to the car for the first time in the process of blowing nozzle removed
from the position of the maintenance station, photo opportunities on this position has a residual ink
absorption. Adjust the position, make the nozzle with maintenance cap (ink pad) separation, residual
ink absorption ability to clean, can also reduce the splash ink. This value will be the difference between
different models.

3.4.13Efforts to clean
Cleaning dynamics refers to the ink absorption cleaning, including are the three levels, the stronger the
cleaning efforts, ink absorption, the longer the more ink uptake. The user can according to the nozzle
state changes, clear first, can save ink, reduce the wastage of the ink pump at the same time.

Blowing nozzle position 120MM


Ink jet position 110MM
Ink absorption position 50
Cleaning strength high

3.4.14 language settings


Pictorial machine menu there are three languages to choose : simplified Chinese, traditional Chinese,
English.

3.4.15 Model type setting


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Models do type is set to nozzle is encrypted or not to add, there are two kinds of ordinary and senior .
Corresponding ordinary ordinary type nozzle, high-level types corresponding encryption nozzle. If the
nozzle is encrypted with the ordinary type of collocation is used, printed image possible encryption.
Encounter this situation, please select the advanced type again.

1)type ordinary
2)custom...

3.4.16 Machine Settings


Machine Settings, as long as the display show for direction and feed motor direction two custom
functions. According to custom, can according to different models, set up the positive display or
backward. Change in the direction of feed motor movement, can be done through a custom feed
direction function.

1)LCD show positive


2)Into the direction of the paper positive
3)
3.4.17 restore factory settings
In some special cases, restore the factory Settings help machines to remove some unpredictable errors.
Restore factory Settings can make some general Settings back to factory ink to recognize value, the
value or to users to adjust to the machine to achieve better use effect. Such as: print direction, speed,
ink absorption, blowing nozzle position, inkjet position, type, the cleaning strength, etc. Restore factory
Settings function, the car will move the maintenance station and complete a measuring platform motion,
this is a normal phenomenon.

Restore the factory value?


YES NO

3.4.18Check the machine version


Open about the machine version options menu, the user can view the version information of the
machine, in special cases, after-sales personnel will require the user to provide with the version
information of the machine. Such after-sales personnel can be more accurately positioning problem,
improve service efficiency, save time by the user.

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3.The fourth chapter the software installation

4.1 Computer USB installation and test


1)、 insert the USB cable, computer popup find new hardware wizard, select "install
from a list, or specify the location (advanced)", and select the next

The first step to choose from a list or specify


the location to install (advanced), and select
the next step

select the next


step

2)、Choose "position in the search for the best driver", check the "include this location in the search",
select "browse".

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The second step is to choose "browse" find


the folder to install directory

3)、Browse to the need to install files, select OK.

The third step, browse to the folder to


be installed on choosing

4)、Find new hardware wizard, and click finish.

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The fourth step, click finish to complete to


find new hardware wizard

5)、Check the USB port installation, "my computer/properties/hardware/device manager/universal


serial bus controller"

Step 5 detectionUSB port

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4.2 Maintop installation

1. Install Maintop Software.

2.Setup the installed route of the software, can use the Windows Default.

3.Finished the setup, and restart the computer.

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4.After restarting the computer, click the “Maintop” signal in “Start/ Program/
Maintop Multicolor Electron Press System”, to startup it.

5. After the Maintop startup, choose “Document/Printer Setup Y”, and install
the printer driver.

6. “Enter setup interface, install “Maintop printer….”

7. Enter the Installation of Maintop printer interface, then press the "Custom"
to add the printer driver from the folder.
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CRYSTEK TECHNOLOGY CO.,LTD

8.To open the folder and choose the printer file"


pcdrv_v139_DX10_180_1024_eco_new" then open it .

9.To set the " pcdrv_v139_DX10_180_1024 "printer driver as Default Printer.

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5.4 To edit the file in maintop and output from maintop
1.To open the maintop software and press file to add a new file.

2.After seting the page size of the new file,and then to press this icon to add a pic
you want to print.

3.To find the picyou want to print.

4.If you want to change the size of the pic,you can choose the pic you want to
change ,then right press the mouse and choose the "Frame Attribution".

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5.Now you can change the size of the pic ,but after you change the width or the
length of the pic ,please remember to press the "Constrain Proportior".

6.To press the icon in the spuare first,then it will appear the small window of the
tool for change the margin and the angulation of the pic.

7.To press "Print" then i will appear this window in the maintop----Properties.
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8.To choose the pass (Attention:The PrintMedia pass should be the same as the
Redolution pass.) and choose the Printer Port as "a Printer" ,then click Auto-set Paper .

a printer

9.Finally ,to press OK --Printting

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Chapter five maintenance items

5.1The error code and instructions

solution remark
code instructions

Main board memory chips The main board returned to the


CODE:1
write fail factory maintenance
The motherboard print data The main board returned to the
CODE:2
loss factory maintenance
1. Check the car and the main
Main board and small plate board 26 pin ribbon cable
CODE:3
connection wrong 2. Check the power of small car
floors

The main board system The main board returned to the


CODE:4
error (uninitialized) factory maintenance

1. Check the driver board and


The main board and drive main board 26 pin ribbon cable
CODE:5
plate connection failure 2. Check the drive panel power
supply
1. Check the car and the main
Main board and the floors
board 26 pin ribbon cable
CODE:6 of small communication
2. Check the power of small car
exception
floors
1. Check for blocking on the guide
CODE:7 The car is blocked rail
2. check the car motor cables
The floors of small The floors of small return to
CODE:8
system exceptions factory maintenance
The floors of small The floors of small return to
CODE:9
parameter is missing factory maintenance
1. Restart up
(driver board) lack of
CODE:10 2. Press any key to continue open
ink ink system

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Temperature anomaly Driver board return to factory
CODE:11
(driver board) maintenance
Driver board return to factory
CODE:12 Drive plate system error
maintenance
The main board
The main board returned to the
CODE:13 calibration parameters factory maintenance
are lost
Time available is 0 Contact with the agent or factory,
CODE:14
(limited edition) to register

5.3Maintenance Service
5.3.1guarantee clause
1, welcome to buy our products.Our company in each big and medium-sized cities in China authorized
agent maintenance centers.Such as a hardware failure, please contact to the nearest authorized service
centers.
2, if to buy or use the product beyond the requirements of the standard warranty, welcome to contact
the nearest authorized service center for consultation, to learn all kinds of gold medal warranty upgrade,
warranty service.
5.3.2Product warranty policy
1, the user during the warranty period for free warranty service, please contact the local agent.
2, if no special written instructions, we guarantee way of consumer products for the repairing service,
the user the product must be sent to the nearest authorized service center.If the warranty way for on-site
service, the user after contact the nearest authorized repair centers, maintenance can be for the
user.After the maintenance, the user needs to keep maintenance center sign, authorized user
maintenance record sheet, in case of queries.
3, maintenance spare parts replacement down after all of the company.
4, users need to properly keep the warranty card, the company does not reissue any warranty card.
5, the warranty does not include the following:
A. consumables (such as paper, ink cartridges, nozzle, etc.);
B. man-made damage or transportation damage;The damage caused by unpredictable natural
disasters;
C. users and unauthorized service institutions themselves after the disassembly and maintenance
of products;
D. because users are using does not support medium, the use of substandard print sharing, or
use is not in conformity with the provisions of the power supply failure and damage caused by;
E. in the product of the work environment use of failure or damage;F. improperly secured by
users (such as the rat, liquid infiltration, etc.) caused by the failure and damage;
G. because of using the self-made or non-public software, cause the damage of the product
cannot be used properly;
H. the terms of this warranty only aims at the malfunctions of the machine itself, does not
assume the resulting any joint and several liability.
5.3.3Thewarranty scope
The terms of this warranty is for all over the world.
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CRYSTEK TECHNOLOGY CO.,LTD

Chapter 6 the common failures and solutions

solution
common fault
fault reason

1 2 3

1.There is 1. Change to new 1. Check the the 1. The light not bright,
something wrong 220 v power 220 v power’s check whether there is
with the 220 v ac supply output insurance tube in any voltage on the
power output line. 2.then with the machine have output of the
1.starting up 2.The insurance good multimeter bad or not transformer. 2. The
don’s start,and tube of 220 v power to measure light, check the output
the LED is not plug on the machine whether the of the motherboard
shown has a problem voltage output power supply that on
3.power panel have the power supply board
problem if have voltage or not.
4.Main board

1. The driven plate 1. The power head 1. The quantity of 1. Check the main board
damage or no have voltage on the main board and drive plate data row
starting up
voltage input the driver board power supply line
don’s start,and
2. The main board 2. To check the head have voltage 2. If not properly or
the LED is
damage or no power indicator 2. Check the main damage to the outside
shown,but when
voltage input light on drive board power light with the new motor
operation the
3. The main board plate is bright or have a bright testing
key and two
and drive board data not. again.
motor non-
is not good or
response
damaged
4. Motor damage.
1) nozzle damage 1. The small plate 1. Replace the 3.If the previous two
3.When one or 2) cable not plug and exhaust line small plate paragraphs still won't
more of the 3) the car damaged to insert the data 2. replace the do, replace the nozzle
nozzle 4) Main board on the small plate if
homework print damaged motherboard not use ,replace
color piece the main board

1. The grating is too 1. The grating 1. The belt too 1. Will the car frame
dirty with alcohol and loose.2. The removed from the
2. The belt is too cotton swabs to standard is: will machine to see if the
4.Print the loose wipe clean the car moved to location of the grating
picture in the 3. The decoder and the platform in the decoder and fixed
process, in a grating position middle of the belt grating decoder have
word’s margin deviation is perpendicular to deviation
pull the 4. The damage of both sides of the 2. The above processing
horizontal lines decoder car will be moved not, replace the grating
to the platform decoder
side belt into 30
degree tilt.
1. The tiger print 1. Check the 1. Check the 1,Replace the main
5. Montana port setting error device manager if calibration tools if board
send data to the 2. The computer connected to the can open.
Montana USB port is not USB port 2. See if 2. Restart the
management stable Montana printing computer
system can't 3. The computer system 3.Restart the
print USB port dormancy management port printer
4. The motherboard setting correct. 4.replace the
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CRYSTEK TECHNOLOGY CO.,LTD
USB port dormancy 3. Replace the computer system
5. There is computer USB 5. Replace the
something wrong port computer
with the main board
1.In the process of 1.Plug grating 2.Article grating 3Grating decoder is
the boot crash decoder data line decoder and damaged, replace the
again grating position new grating decoder
6.The crash deviation 4.The floors of small
damage, update the
small plate
1. Ink tube folding 1. Check the ink 1. Replace the ink 1. Replace the nozzle
and air leakage tube in corners sac
2. Bad ink sac folded and broken 2. Improve the ink
damaged or contact 2. View the ink level
with the nozzle sac with and 3. Improve the
3. The ink bottle without leakage or indoor
caps screwed too loose 3. temperature,
7.Broken ink
tight Check to see if the generally suitable
4. The ink level is ink bottle caps for 18 ℃ to 26 ℃,
too low screwed too tight humidity: 38% to
5 at room 65%
temperature is too
low
6. Nozzle broken
1. the figure of 1.The error of the 2. The size of the
typing’s size is long paper, with the figure in the
or short longitudinal axis software mistyped
8.The output to calibration test
print size is measuring the
wrong distance between
the double cross
point, and enter
the machine.
1. The paper static 1. Avoid using 1. Remove the ink 1. Adjust height or
electricity. drawing and tube air bubbles lower ink bottle of
2. Lose ink tube drawing software liquid level
have obvious parameter setting 2. Use something (soft)
9.In the process
bubbles specific area of will shower nozzle
of printing ink
3. The nozzle height the quantity of ink surface dirt gently wipe
drops of ink
on the low side, color is on the clean
wipe nozzle print high side
media
4. The nozzle surface
1. User use print 1. Need to print 1. The user 1. Engineers to assist
area "platform", and driver V1.11 or position print processing, the need to
print driver is not above2. The starting point + provide relevant
updated in a timely platform print print figure information: machine
manner area refers to the width > platform code, log files;After the
2. User use platform printer area can print area.Note: machine code used tools
"print area" put the maximum before driving for registration, obtain
10.The print
function, but set the width of the V1.22 version, copy out;Log files
range overflow,
method error material, not the even using generated need to create
is beyond the
3. User use the beginning and end manual a folder on disk C
scope biggest
"manual" function, of the current positioning, can ylprinter, then print
and positioning paper also according to pictures, homework
error manually locate after to: C: \ ylprinter \
print starting point internal production new
to join operation file sent to the relevant
lead to report the personnel for resolution
error

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