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    English Communication: B) Sender - Encoding - Message - Channel - Receiver - Decoding

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    This document discusses various aspects of communication including defining communication, explaining its importance, outlining the communication process, and describing different types of communication such as verbal, non-verbal, written, and visual. It also discusses listening skills, barriers to effective communication, media and modes of communication, the writing process, and reading techniques like skimming and scanning. Effective communication is important for both personal and professional success.

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    English Communication: B) Sender - Encoding - Message - Channel - Receiver - Decoding

    Uploaded by

    Max
    21 views5 pages
    This document discusses various aspects of communication including defining communication, explaining its importance, outlining the communication process, and describing different types of communication such as verbal, non-verbal, written, and visual. It also discusses listening skills, barriers to effective communication, media and modes of communication, the writing process, and reading techniques like skimming and scanning. Effective communication is important for both personal and professional success.

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    This document discusses various aspects of communication including defining communication, explaining its importance, outlining the communication process, and describing different types of communication such as verbal, non-verbal, written, and visual. It also discusses listening skills, barriers to effective communication, media and modes of communication, the writing process, and reading techniques like skimming and scanning. Effective communication is important for both personal and professional success.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    21 views5 pages

    English Communication: B) Sender - Encoding - Message - Channel - Receiver - Decoding

    Uploaded by

    Max
    This document discusses various aspects of communication including defining communication, explaining its importance, outlining the communication process, and describing different types of communication such as verbal, non-verbal, written, and visual. It also discusses listening skills, barriers to effective communication, media and modes of communication, the writing process, and reading techniques like skimming and scanning. Effective communication is important for both personal and professional success.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 5

    English Communication

    1. What is communication?
    Communication is the exchange of ideas and concepts, it is a two way process because it
    involves transferring of information or messages from one person or group to another.

    2. Importance of communication.
    Communication is a very important part of our day to day life. It helps in our personal,
    social and professional areas. Effective communication is necessary for managers in the
    organization for better planning and proper functioning of the organization.

    3. Process of communication

    b) Sender ---- encoding -----message-----channel-----receiver-----decoding


    4. FEEDBACK

    Sender: The one who transmits the message.


    Encoding: Sender puts the message into words or images so that the audience
    understand it.
    Message: It is a kind of information that the sender wants to convey to the
    receiver/audience
    Channel: It is a medium of sharing information that the sender wants to convey to the
    receiver. For example Tv, Phone, Social networking sites, email.
    Receiver: somebody who receives the message or information.
    Decoding: It decodes the information sent by the sender, to find the meaning and
    comprehend the message.
    Feedback: it is one of the fundamental aspects in the process of communication.
    Through which the sender can understand whether the message has been successfully
    received by the audience or not.

    Types of communication: Verbal, Non verbal , written, and visual communication

    Verbal communication: It is one of the most common type of communication. It


    involves the use of spoken words. It occurs when we engage in speaking with others.
    Verbal communication can either happen face to face or through other channels, such
    as mobile phone, radio and video conferencing.
    Non verbal communication: In this type of communication, we don’t speak or utter any
    word. We try to convey the message in the form of hand gestures and facial
    expressions. The tone of your voice and your posture can reveal your mood or emotions
    to those around you.
    Written communication: Written communication includes communicating through
    writing, typing or printing. It is done through channels such as letters, emails, social
    media and books.
    Visual communication: visual communication uses graphs, images, ppts maps to share
    information.

    Barriers to Effective communication: The process of communication has multiple


    barriers. It can lead to incorrect information being conveyed or miscommunication.
    Which can lead to loss of business.

    Types :
    1. Semantic/Language barrier: These barriers are caused due to difference in language
    which might change the meaning of the words being conveyed. For e.g. A manager is
    conversing in English to a group of workers who speak Bengali. It will create
    confusion among workers as they will not be able to understand what is being
    conveyed,
    2. Psychological barrier: It takes into account the state of the mind of the speaker, if he
    or she is feeling depressed, there are chances they might not feel like
    communicating.
    3. Organizational barrier: Organizational barrier are those barriers that are caused due
    to the structure, rules and regulations present in the organization.

    4. Cultural barrier: Cultural barrier are those barriers that arise due to lack of
    similarities among different culture across the world.

    5. Physical barrier: these barriers arise due to certain factors like physical distance,
    noisy environment, bad internet connectivity.

    6. Physical disability: Individuals with a physical disability may have difficulties with
    speech, such as stammering.

    7. Jargons: use of complex words while communicating is not advisable, people might
    not be able to understand the message if they don’t know the meaning of the
    complex words.
    Media and Modes of communication

    A mode is the means of communicating i.e. the medium through which


    communication is processed such as telecommunication, where communication
    takes place over a distance with the help of cable, telephone, digital forms of
    communication.

    Oral communication: speaking when one is engaged in a conversation


    a) Face to face – this type of communication ensures that there is no
    miscommunication
    b) Telephone- entirely depends on the voice without any physical presence
    c) `Presentation- it is a formal type of face to face oral communication
    d) Public speech- can be formal or informal, sharing ideas, motivational speech.

    Written communication

    A written communication means sending of messages, orders or instructions in


    writing through letters, circulars, manuals and reports.

    a) Email
    b) Proposals – written document that’s designed to persuade an organization to buy a
    product or service
    c) Reports- written document that contains detailed information that someone has
    gathered through observation

    Non verbal
    a) TV – one way communication, you just see images and gather information
    b) Radio
    c) Internet
    d) Print media
    Listening skills
    What are listening skills?

    Listening is receiving information through the ears, it involves identifying the sounds of speech
    and processing them into words.

    Difference between Listening and Hearing

    We have been conditioned in such an environment where we have been told that these two
    terms are similar but it’s not true. Listening is more focused while on the other hand hearing is
    more relaxed in nature. You can do multitasking in case of hearing, in this you can hear to more
    than one conversation at a time but it is not possible in case of listening skills, it requires full
    attention.

    Types of Listening skills

    Marginal Listening: it is done my marginal listeners, who are poor listeners, their mind is
    always distracted.

    Comprehensive Listening: it is done to comprehend the message that is being sent. In simple
    words, comprehensive listening is listening to learn.

    Empathetic Listening: This type of listening enables you to understand the emotions of the
    speaker by putting yourself into the shoes of others.

    Appreciative Listening: Listen to appreciate somebody e.g. listening to music, this type of
    listening doesn’t involve much attention.

    Critical Listening: Involves a lot of analysis and critical thinking e.g. who to vote for, listening to
    a lecture

    Barriers to Effective Listening

    a) Knowing the answer already


    b) Trying to listen to more than one conversation at a time
    c) Not interested in the topic
    d) Feeling unwell or hungry
    e) Prejudices, biasedness.

    Process of writing: 3 stages


    a)Pre write stage:- in this stage, you might just read an assignment, brainstorming, or think
    about your topic

    b) Write-: actual writing takes place, your writing task will determine how you write, your
    writing should be impressive and concise. The flow of ideas from one sentence to the next
    should be smooth and logical.

    c) Revision:- It’s time to rethink and revise your document, look for errors and get it rectified.

    Skimming and Scanning ( Reading techniques)

    Skimming: mainly focuses on the main idea or general overview of a text, it doesn’t give much
    attention to small details present in a text. Skimming is a way of reading something in a fast
    manner. The main focus is on the reading out the maximum content in minimum time

    Purpose: to look through a text to decide whether you want to read it or not, newspaper
    reading.

    Scanning: To scan or to look for something specific, it is a selective reading method in search of
    some specific information.

    Purpose : To search for a word in a dictionary, to check the time schedule of a program, to
    check the price of specific food item in a menu.

    ` `

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