BASIC SECURITY GUARD

TRAINING COURSE
 MODULE 1 :
INTRODUCTION TO
SECURITY INDUSTRY
 UN POST-
IRAQ

HOSTAGE
RESCUE
AIM OF THE COURSE
 AIM OF THE COURSE

• TRAIN STUDENTS TO COMPLETE MANADATORY

TRAINING AND TESTING REQUIREMENTS
FORMULATED BY MINISTRY OF COMMUNITY
SAFETY AND CORRECTIONAL SERVICES.
 AIM OF THE COURSE

• TRAIN STUDENTS TO COMPLETE MANADATORY

TRAINING AND TESTING REQUIREMENTS
FORMULATED BY MINISTRY OF COMMUNITY
SAFETY AND CORRECTIONAL SERVICES.

• PREPARE STUDENTS TO QUALIFY IN MINISTRY

ADMINISTERED TEST AND ACHIEVE SECURITY
GUARD LICENSE IN ONTARIO.
 AIM OF THE COURSE

• HELP STUDENTS TO ENHANCE THEIR

EMPLOYABILITY AS SECURITY GUARDS BY :
 PRACTICAL KNOWLEDGE OF SECURITY DUTIES.
 BE JOB READY.

• LEARN TO REDUCE PERSONAL/COMPANY

LIABILITY BY CONFORMING TO RULES AND
REGULATIONS.
SECURITY AS A CAREER

• SOCIAL RESPECT.
• RECESSION PROOF.
• CHALLENGING ASSIGNMENT TO SUIT YOUR
TIME, TEMPERAMENT AND SKILLS.
 SHIFT SYSTEM.
 CUSTOMER SERVICE OR STAND-ALONE JOBS.
 MULTIPLE OPTIONS OF WORK SITES.
SECURITY AS A CAREER

IDEAL JOB FOR STUDENTS & PROFESSIONALS

COURSE CONDUCT
METHODOLOGY
 COURSE CONDUCT
METHODOLOGY

• VIRTUAL CLASS VIDEO LECTURES

• NOTES TAKING
 LESSON SCRIPTS
 POWER POINT SUMMARY
• SITUATION MANAGEMENT/PRACTICAL DISCUSSIONS
• CLARIFICATIONS / DOUBTS / DISCUSSION
 CALL INSTRUCTOR (9056246929)
 E MAIL TO INSTRUCTOR ([email protected])
 DISCUSSION AND CHAT ROOM FACILITY
• TEST/EXERCISES
 COURSE CURRICULLUM

Subject Inside class hours

1. Introduction to the
Security Industry 2
2. The Private Security and
Investigative Services Act
and Ministry Code of Conduct 2
3. Basic Security Procedures 3
4. Report Writing 2
5. Health and Safety 1
 COURSE CURRICULLUM

Subject Inside class hours

6. Emergency Response Preparation 4
7. Canadian Legal System 3
8. Legal Authorities 7
9. Effective Communications 4
10. Sensitivity Training 3
11. Use of Force Theory 2
12. Emergency Level First Aid Certification 7

Total 40
 ROLE OF SECURITY
AND
DUTIES OF SECURITY
GUARDS
 ROLE OF SECURITY

THE MAIN ROLE OF SECURITY IS TO :

• OBSERVE
• DETER
• RECORD
• REPORT
 ROLE OF SECURITY

THE MAIN ROLE OF SECURITY IS TO :

• OBSERVE
• DETER
• RECORD
• REPORT
“ FOR PROTECTION AND PREVENTION BY
DETERRENCE TO PROTECT PEOPLE, PROPERTY
AND INFORMATION”
 ASSOCIATED RESPONSIBILITIES
OF SECURITY

• Detect and deter crime

• Patrol
• Keep good public relations
• Control access (entry) and egress (exit) points
• Use alarm systems
• Respond to emergencies
• Find, record and report safety hazards
PUBLIC AND PRIVATE SECURITY
PUBLIC AND PRIVATE SECURITY

Public Security
Public security agencies are those groups that
perform a security function but are funded
exclusively by governments in the interest of public
service. These agencies include municipal, provincial
and federal police forces. Legislation in each
jurisdiction initiates and empowers these agencies,
mandates specific training, and creates an objective
complaint review process. Police forces are granted
wide sweeping powers that are generally
recognized by the public.
 PUBLIC AND PRIVATE SECURITY

Public Security : Role and Duties

• Preserving the peace
• Preventing crimes and other offences
• Assisting victims of crime
• Arresting or detaining criminals, or those suspected of
criminal involvement
• Drafting, and laying criminal charges
• Investigating crimes
• Seizing evidence
• Testifying in court
• Executing search and arrest warrants.
PUBLIC AND PRIVATE SECURITY

Private Security
PUBLIC AND PRIVATE SECURITY

Private Security
Private security is different from public security in several
significant ways :
 Private security is provided to clients for a fee, and except in
special circumstances, has its jurisdiction limited to the
property owned by the client.
 Rather than service provided in the interests of the public,
security is provided to protect the interests of the client.
 Traditionally, legislation in Canada has recognized these
differences and has not extended the same powers of
detention, arrest, and search and seizure to security service
providers as have been extended to police.
 PUBLIC AND PRIVATE SECURITY

Private Security : Types

• Business or In-house Security
• Contract Security
 PUBLIC AND PRIVATE SECURITY

Private Security : Types

• Business or In-house Security
• Contract Security
 Economical By contracting the services of these
agencies, a business saves the costs associated with
managing and administering the function.
 Convenience and Legal Aspects Union liabilities
 Specialization and Expertise.
 Independent of Host Company Policies
ROLE AND RESPONSIBILITIES OF
SECURITY GUARD
 ROLE AND RESPONSIBILITIES OF
SECURITY GUARD

It is the role of a Security Guard to protect people,

property and information. They are responsible to
• Employer
• Public
• Parent Company
• Yourself
 ROLE AND RESPONSIBILITIES OF
SECURITY GUARD
Responsibilities Towards The Employer
• The responsibility to make every effort to ensure premises
and property are protected in an appropriate and effective
fashion against a variety of natural and man-made threats.
• Preventing, detecting and reacting appropriately to the
commission of criminal and quasi-criminal actions on or against
the property of the client .
• The obligation to perform these duties in a way that enables
the client to have confidence that they will not lose business or
have to pay substantial civil liability claims because of the
conduct of security services personnel.
 ROLE AND RESPONSIBILITIES OF
SECURITY GUARD
Responsibilities Towards The Public
Security is normally assigned the duty of protecting
the public from loss or injury :
 ROLE AND RESPONSIBILITIES OF
SECURITY GUARD
Responsibilities Towards The Public
Security is normally assigned the duty of protecting
the public from loss or injury :
• Assist Law Enforcement Agencies Private security interacts
with law enforcement officials and the Justice system, where
necessary, such as apprehending and detaining someone who
has committed a criminal offence. Security may be able to
supplement the efforts of police, performing preliminary
investigations or securing crime scenes until the police can
arrive. Security personnel may also be a valuable source of
information to the police.
 ROLE AND RESPONSIBILITIES OF
SECURITY GUARD
Responsibilities Towards The Public
Security is normally assigned the duty of protecting the public
from loss or injury :
• Leadership in Emergent Situations. In emergencies, people may look to
figures of authority for leadership and guidance. Because of his or her
position, a Security Guard is likely to fall into this category
 ROLE AND RESPONSIBILITIES OF
SECURITY GUARD
Responsibilities Towards The Public
Security is normally assigned the duty of protecting the public
from loss or injury :
• Leadership in Emergent Situations. In emergencies, people may look to
figures of authority for leadership and guidance. Because of his or her
position, a Security Guard is likely to fall into this category
• Assist Emergency Services Security Guards also possess information that
would assist emergency personnel in times of crisis. Using that knowledge in
an appropriate manner, for example, by directing firefighters to the
easiest/best way to get to the scene of the fire or to the scene of the
industrial accident that has occurred on a work site more quickly than they
could have found it otherwise. Or, security may be able to warn emergency
crews about danger zones within the site.
 ROLE AND RESPONSIBILITIES OF
SECURITY GUARD
Responsibilities Towards The Public
Security is normally assigned the duty of protecting the public
from loss or injury :
• Assist in Court Testimony. Where criminal charges have
been laid as the result of information a security guard gave to
the Police, and the proper procedures were followed in making
the arrest, the security guard will be expected to testify that
the evidence was legally acquired, produce and/or identify
the exhibits, identify the accused, and present testimony to the
court in a professional manner.
 ROLE AND RESPONSIBILITIES OF
SECURITY GUARD

Responsibilities Towards Yourself

• A Security Guard should recognize that he or she is a
professional and is involved in a position that involves
tremendous responsibility. Often security is responsible for
protecting hundreds of thousands or even millions of dollars of
property and equipment. Consequently, the guard must act in
a serious and responsible manner during the performance of
his or her duties.
• Always safeguard yourself from danger ?
 OBSERVE, DETER, RECORD
AND REPORT ?
• Although a Security Guard’s role may vary, one thing will never change.
A security guard’s primary responsibility is to “provide protection”, to
personnel, property and information. It is also important to note
that the days of a security guard acting tough or as a bouncer, enforcing the
peace on a work site through force and intimidation, are past.
• While there can be no doubt that some situations will involve physical
intervention, the majority of tasks assigned require a Security Guard
to observe, deter, record and report only. Police officers may rely
on the status of their position, their uniform, extensive specialized
training, and weapons to control situations in which there is some risk
of being assaulted. Most security guards do not have these advantages
and are far better advised to watch what is going on, take notes, and
contact the police, if necessary.
 OBSERVE, DETER, RECORD
AND REPORT ?
• Although a Security Guard’s role may vary, one thing will never change.
A security guard’s primary responsibility is to “provide protection”, to
personnel, property and information. It is also important to note
that the days of a security guard acting tough or as a bouncer, enforcing
the peace on a work site through force and intimidation, are past.
• While there can be no doubt that some situations will involve physical
intervention, the majority of tasks assigned require a Security Guard
to observe, deter, record and report only. Police officers may rely
on the status of their position, their uniform, extensive specialized
training, and weapons to control situations in which there is some risk
of being assaulted. Most security guards do not have these advantages
and are far better advised to watch what is going on, take notes, and
contact the police, if necessary.
 OBSERVE, DETER, RECORD
AND REPORT ?

• Your very presence will deter most criminals from doing something
illegal on your site. However, if someone does try to commit a crime,
you should respond according to the protocol the Client wishes you to
follow. Not all clients want people charged or the Police called. Your
response will be predetermined by the client and the security company.
Be aware of what your Post Orders require you to do. If you do call the
police, be able to give them valuable information. This may help them
catch the criminals or stop the crime while it is happening. You should
carefully make notes so that you remember as many details of the crime
as possible.
 OBSERVE, DETER, RECORD
AND REPORT ?

• It is important at all times to work to build good relations

with the police. Together with your local police force, you form
a security team. It is also important that you know exactly what
you are allowed to do and what you are not allowed to do
under the law. During the course of your career as a security
guard, you will be responsible for a variety of duties.
However, your main duty in all situations are to observe, deter,
record and report.
ALWAYS REMEMBER ! !

• SECURITY GUARD IS NOT POLICE.

• NEVER TAKE LAW IN YOUR HAND.
• INITIATE EMERGENCY RESPONSE ,CALL FOR
HELP/EXPERTS TO SITUATION AND PRESERVE
EVIDENCE/GUIDE EXPERTS TO INCIDENT SITE.
• DOCUMENT OR RECORD THE INCIDENT.
 SCOPE OF PRIVATE SECURITY

• PRIVATE INVESTIGATION
• LAW ENFORCEMENT
• SECURITY SERVICES
• LOSS PREVENTION
• SURVEILLANCE AND PATROL DUTIES
SCOPE OF TRAINING
WHAT ALL A SECURITY GUARD MUST KNOW ?

• NATURE AND ROLE OF PRIVATE SECURITY

 SECURITY AWARENESS
CRIME AND LOSS PREVENTION
CRIMINAL JUSTICE SYSTEM
INFORMATION SHARING

 LEGAL ASPECTS OF PRIVATE SECURITY

INCIDENT SCENE PRESERVATION
EVIDENCE AND EVIDENCE HANDLING
USE OF FORCE
COURT TESTIMONY
STATE OF LOCAL LAWS
SCOPE OF TRAINING
WHAT ALL A SECURITY GUARD MUST KNOW ?

• Observation and incident reporting

 Observation techniques
 Notes taking
 Report writing
 Patrol techniques
• Principles of communication
 Verbal communication skills
 Interpersonal skills
 Customer service and public relations
SCOPE OF TRAINING
WHAT ALL A SECURITY GUARD MUST KNOW ?

• PRINCIPLES OF ACCESS CONTROL

 INGRESS AND EGRESS CONTROL PROCEDURES
 ELECTRONIC SECURITY SYSTEMS
• PRINCIPLE OF SAFEGUARDING INFORMATION
 PROPRIETARY
 CONFIDENTIAL
SCOPE OF TRAINING
WHAT ALL A SECURITY GUARD MUST KNOW ?

• EMERGENCY RESPONSE PROCEDURES

 CRITICAL INCIDENT RESPONSE
NATURAL DISASTERS
ACCIDENTS
HUMAN CAUSED INCIDENTS
 EVACUATION PROCESS
SCOPE OF TRAINING
WHAT ALL A SECURITY GUARD MUST KNOW ?

• LIFE SAFETY AWARENESS

 SAFETY HAZARDS IN WORKPLACE /
SURROUNDINGS
 EMERGENCY EQUIPMENT PLACEMENT
 FIRE PREVENTION SKILLS
 HAZARDOUS MATERIALS
 OCCUPATIONAL SAFETY AND HEALTH
REQUIREMENTS
SCOPE OF TRAINING
WHAT ALL A SECURITY GUARD MUST KNOW ?

• JOB ASSIGNMENT AND POST ORDERS

 EMPLOYER ORIENTATION POLICIES
JOB ASSIGNMENT
JOB CONTENT
COMMUNICATION MODES
• WORKPLACE ENVIRONMENT e.g VIOLENCE AND
SUBSTANCE ABUSE
• CONFLICT RESOLUTION AWARENESS
• TRAFFIC CONTROL AND PARKING LOT
SECURITY
SCOPE OF TRAINING
WHAT ALL A SECURITY GUARD MUST KNOW ?

• CROWD CONTROL
• PROCEDURES FOR FIRST AID, CARDIO-
PULMONARY RESUSCITATION(CPR) AND
AUTOMATIC EXTERNAL DEFIBRILLATORS
• CRISIS MANAGEMENT
• LABOUR RELATIONS
 SKILLS EXPECTED
FROM SECURITY GUARD
 SKILLS EXPECTED FROM SECURITY
GUARD

• Attention to detail
• Oral/written communications
• Observation skills
• Judgment/decision making
• Assertiveness
• Interpersonal skills
• Non-violent crisis intervention
• Knowledge of defensive tactics and use of force
(contd)
 SKILLS EXPECTED FROM SECURITY
GUARD

• LEGAL PROCESS, CRIMINAL CODE OF CANADA,

CANADIAN CHARTER OF RIGHTS AND
FREEDOM, OHSA, WHIMS AND CPR
• STRESS MANAGEMENT / COMPOSURE
• BASIC COMPUTER APPLICATIONS AND
INDUSTRY RELATED EQUIPMENT
• COMPANY SPECIFIC POLICIES
JOB HAZARDS-MUST KNOW

• SHIFT DUTIES
• 24X7 AVAILABILITY
• RISK
• LIABILITY OF ACTIONS/ NON ACTIONS
• TRAVELLING
• WORK PLACE HAZARDS-WEATHER, OUTDOOR
TASKS ETC
• JOB SATISFACTION-NO PRODUCTIVITY-BOREDOM
• PAY /REMUNERATION
THANK YOU