Caso de Simulación en Arenas.

1 The United Airlines security station for Terminal C in Indianapolis has 3 X-ray machines.
During the busy early morning hours, an average of 400 passengers per hour arrive at Terminal
C (with exponential interarrival times). Each X-ray machine can handle an average of 150
passengers per hour (with exponential service times for X-ray machines). After going through
security, 90% of the customers are free to go to their flight, but 10% must be “wanded.” Three
people are available to do the wanding. Wanding requires a mean of 4 minutes, with a standard
deviation of 2 minutes.
a How long does it take the average passenger to pass through security?
b If there were no wanding, how long would it take the average passenger to pass through
security?
c Which would improve the situation more: adding an X-ray machine or adding an additional
person to perform wanding?

2 Consider a bank with 4 tellers. Customers arrive at an exponential rate of 60 per hour. A
customer goes directly into service if a teller is idle. Otherwise, the arrival joins a waiting line.
There is only one waiting line for all the tellers. If an arrival finds the line too long, he or she
may decide to leave immediately (reneging). The probability of a
customer reneging is shown in Table 26. If a customer joins the
waiting line, we assume that he or she will stay in the system until
served. Each teller serves at the same service rate. Service times are
uniformly distributed over the range [3, 5]. Develop a simulation
model to find the following measures of performance for this system:
(1) the expected time a customer spends in the system, (2) the
percentage of customers who renege, and (3) the percentage of idle
time for each teller.

3 Tankers arrive at an oil port with the distribution of interarrival times shown in Table 12. The
port has two terminals, A and B. Terminal B is newer and therefore more efficient than terminal
A. The time it takes to unload a tanker depends on the tanker’s size. A supertanker takes 4 days
to unload at terminal A and 3 days at terminal B. A
midsize tanker takes 3 days at terminal A and 2 days
at terminal B. The small tankers take 2 days at
terminal A and 1 day at terminal B. Arriving tankers
form a single waiting line in the port area until a
terminal becomes available for service. Service is
given on an FCFS basis. The type of tankers and the
frequency with which they visit this port is given by
the distribution in Table 13. Develop a simulation
model for this port. Compute such statistics as the average number of tankers in port, the
average number of days in port for a tanker, and the percentage of idle time for each of the
terminals.
4 Consider an emergency room. An average of 10 patients arrive per hour (interarrival times are
exponential). Upon entering, the patient fills out a form. Assume that this always takes 5
minutes. Then each patient is processed by one of two registration clerks. This takes an average
of 7 minutes (exponentially distributed). Then each patient walks 2 minutes to a waiting room
and waits for one of 4 doctors. The time a doctor takes to see a patient averages 20 minutes,
with a standard deviation of 10 minutes.
a On the average, how long does a patient spend in the emergency room
b On the average, how much of this time is spent waiting for a doctor?
c What percentage of the time is each doctor busy?

5 Jobs arrive at a workshop, which has two work centers (A and B) in series, at an exponential
rate of 5 per hour. Each job requires processing at both these work centers, first on A and then
on B. Jobs waiting to be processed at each center can wait in line; the line in front of work
center A has unlimited space, and the line in front of center B has space for only 4 jobs at a
time. If this space reaches its capacity, jobs cannot leave center A. In other words, center A
stops processing until space becomes available in front of B. The processing time for a job at
center B is uniformly distributed over the range [6, 10]. The processing time for a job at center
A is represented by the following triangular distribution: (1,3,5)

Develop a simulation model of this system to determine the following measures of