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1.1reliability and Integrity

An IT systems reliability report assesses the ability of a company's IT systems to perform functions without failure. It tracks down-time statistics, disaster recovery plans, and backup processes. Having such a report is important because it helps companies identify issues, mitigate risks to data, and ensure smooth operations. Addressing IT systems reliability can save resources and data, while not addressing it may lead to financial and reputational costs from unresolved system failures.

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Zakariah Alrababa'h
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75 views5 pages

1.1reliability and Integrity

An IT systems reliability report assesses the ability of a company's IT systems to perform functions without failure. It tracks down-time statistics, disaster recovery plans, and backup processes. Having such a report is important because it helps companies identify issues, mitigate risks to data, and ensure smooth operations. Addressing IT systems reliability can save resources and data, while not addressing it may lead to financial and reputational costs from unresolved system failures.

Uploaded by

Zakariah Alrababa'h
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Reliability and Integrity: Is the software a

user friendly
SW?

Define Integrity Is there any


failure in the
hardware?
Is the data

Define Reliability correct?

Describe the factors that affect Integrity


Describe the factors that affect Reliability
Think about the following:
What is IT Systems Reliability ?
An IT systems reliability report provides details on potential disruptions which
may occur in the operations of your IT systems (software, hardware or a network)
in a specified environment, with a certain project launch, upgrade or on an ongoing
basis.
An IT systems reliability report identifies your IT systems’ abilities to perform a
certain function and operations in response to a project need or upgrade, without
any performance issues or potentially failure. It specifies whether your IT systems
can deliver outcomes of the assigned tasks in a specified environment and time
period. (Whether current or in terms of scalability.
The report also keeps track of your current IT systems and any procedures in fault
detection.
An IT systems reliability report covers the following:
 Down-Time Statistics: A record of any IT system failure or “down time”
 Disaster Recovery Plans: Internal processes and procedures to protect and
recover your company’s IT systems
 Back-up Process: The process of storing and archiving essential business
data that can be restored in the case of any system failure or data loss

Why is IT Systems Reliability important for


business today?
An IT systems reliability report enables your company to:
 Determine the possibility of any disruption in operations to your company’s
IT systems
 Assess the frequency and nature of IT system problems in your company
 Identify the reasons behind historical issues to formulate necessary processes
and strategies
 Predict the possibility of future IT system issues by analyzing current and
historical data
 Mitigate against the risk of loss of crucial business data by creating back up
strategies
 Estimate the resources (time, cost and staff) required to resolve an IT issue
Why is IT Systems Reliability important for an
event tomorrow?
An IT systems reliability report is important for an event tomorrow, as it helps:
 Assess the reasons behind each issue and the strategy formulated by your
company to increase IT systems’ reliability
 Evaluate the impact of IT system failure on the financial and operational
performance of your company
 Assess the degree of technical capabilities of your company to predict,
mitigate and resolve any IT issues
 Evaluate your company’s internal processes of detecting and resolving IT
system issues
 Assess the dependence on third parties to resolve any IT issues
 Address scalability and long terms use of your IT systems
Pros of addressing IT Systems Reliability
 Save on financial and operational resources by detecting IT issues early
 Ensure safety of critical business data by creating regular back-ups and
formulating disaster recovery plans
 Ensure smooth business operations by tracking and documenting down-time
statistics and allow your company to take timely corrective action
 Facilitate the introduction and implementation of internal processes to avoid
and manage IT system issues
 Ensure consistency of IT system performance and reliability across your
company’s offices
 Allows your business to have a long term plan with scalability of current IT
systems
Cons of not addressing this topic
 Negative financial performance as IT system failures are not addressed
 Increase in the risk of data loss as backup processes are not formulated or
implemented
 Reduction in the reliability of your IT systems without tracking system
down-time
 Negative company’s reputation with reduced consumer confidence in the
reliability of your IT systems
 Waste of your employees’ time and company resources with ongoing IT
issues.

Integrity:
Refers to the validity of data. Data integrity can be affected by:
 Human errors when data is entered
 Intentional change of data (tampered with)
 Errors that occur when data is transmitted from one computer
to another
 Software bugs or viruses
 Hardware malfunctions, such as disk crashes
 Natural disasters, such as fires and floods

There are many ways to minimize these threats to data integrity.


These include:
 Backing up data regularly
 Controlling access to data via security mechanisms
 Designing user interfaces that prevent the input of invalid data
 Using error detection and correction software when
transmitting data
 Using validation rules
 Double checking of data entry

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