Sg250Hxpv Grid-Connected Inverteruser Manualsg250Hx-Uen-Ver25-202202

PV Grid-Connected Inverter
User Manual
SG250HX
SG250HXPV
Grid-Connected InverterUser
ManualSG250HX–UEN-Ver25-
202202
SG250HX–UEN-Ver25-202202
All Rights Reserved
All Rights Reserved

No part of this document can be reproduced in any form or by any means without the prior
written permission of Sungrow Power Supply Co., Ltd (hereinafter "SUNGROW").
Trademarks
and other Sungrow trademarks used in this manual are owned by
SUNGROW.
All other trademarks or registered trademarks mentioned in this manual are owned by their
respective owners.
Software Licenses
• It is prohibited to use data contained in firmware or software developed by SUNGROW,

in part or in full, for commercial purposes by any means.
• It is prohibited to perform reverse engineering, cracking, or any other operations that

compromise the original program design of the software developed by SUNGROW.
I
About This Manual
The manual mainly contains the product information, as well as guidelines for installation,
operation, and maintenance. The manual does not include complete information about the
photovoltaic (PV) system. Readers can get additional information at www.sungrowpower.
com or on the webpage of the respective component manufacturer.
Validity
This manual is valid for the following model of low-power grid-connected PV string inverters:
• SG250HX
It will be referred to as "inverter" hereinafter unless otherwise specified.

Target Group
This manual is intended for professional technicians who are responsible for installation, op-
eration, and maintenance of inverters, and users who need to check inverter parameters.
The inverter must only be installed by professional technicians. The professional technician
is required to meet the following requirements:
• Know electronic, electrical wiring and mechanical expertise, and be familiar with electri-
cal and mechanical schematics.
• Have received professional training related to the installation and commissioning of elec-
trical equipment.
• Be able to quickly respond to hazards or emergencies that occur during installation and
commissioning.
• Be familiar with local standards and relevant safety regulations of electrical systems.
• Read this manual thoroughly and understand the safety instructions related to
operations.
How to Use This Manual
Please read this manual carefully before using the product and keep it properly at a place
for easy access.
All contents, pictures, marks, and symbols in this manual are owned by SUNGROW. No part
of this document may be reprinted by the non-internal staff of SUNGROW without written
authorization.
Contents of this manual may be periodically updated or revised, and the actual product pur-
chased shall prevail. Users can obtain the latest manual from support.sungrowpower.com
or sales channels.
Symbols
This manual contains important safety instructions, which are highlighted with the following
symbols, to ensure personal and property safety during usage, or to help optimize the prod-
uct performance in an efficient way.
Please carefully understand the meaning of these warning symbols to better use the manual.
II
Indicates high-risk potential hazards that, if not avoided, may lead to death or seri-
ous injury.
Indicates moderate-risk potential hazards that, if not avoided, may lead to death or
serious injury.
Indicates low-risk potential hazards that, if not avoided, may lead to minor or mod-
erate injury.
Indicates potential risks that, if not avoided, may lead to device malfunctions or fi-
nancial losses.
“NOTE” indicates additional information, emphasized contents or tips that may be

helpful, e.g., to help you solve problems or save time.
III
Contents
All Rights Reserved .....................................................................................................I
About This Manual......................................................................................................II
1 Safety .................................................................................................................1
1.1 Unpacking and Inspection ...............................................................................1
1.2 Installation Safety ...........................................................................................1
1.3 Electrical Connection Safety............................................................................2
1.4 Operation Safety ............................................................................................3
1.5 Maintenance Safety ........................................................................................4
1.6 Disposal Safety ..............................................................................................4
2 Product Description ..........................................................................................5
2.1 System Introduction ........................................................................................5
2.2 Product Introduction........................................................................................6
2.3 Symbols on the Product ..................................................................................8
2.4 LED Indicator .................................................................................................8
2.5 DC Switch......................................................................................................9
2.6 Circuit Diagram ..............................................................................................9
2.7 Function Description .....................................................................................10
3 Unpacking and Storage .................................................................................13
3.1 Unpacking and Inspection .............................................................................13
3.2 Scope of Delivery .........................................................................................14
3.3 Inverter Storage ...........................................................................................14
4 Mechanical Mounting .....................................................................................16
4.1 Safety during Mounting .................................................................................16
4.2 Location Requirements .................................................................................16
4.2.1 Environment Requirements..................................................................17
4.2.2 Carrier Requirements ..........................................................................17
4.2.3 Angle Requirements............................................................................18
4.2.4 Clearance Requirements .....................................................................18
4.3 Installation Tools...........................................................................................20
4.4 Moving the Inverter .......................................................................................21
4.4.1 Manual Transport ................................................................................22
V
4.4.2 Hoisting Transport...............................................................................22
4.5 Installing the mounting-bracket ......................................................................23
4.5.1 PV Bracket-Mounted Installation ..........................................................24
4.5.2 Wall-Mounted Installation.....................................................................25
4.6 Installing the Inverter.....................................................................................26
5 Electrical Connection .....................................................................................28
5.1 Safety Instructions ........................................................................................28
5.2 Terminal Description .....................................................................................29
5.3 Electrical Connection Overview .....................................................................30
5.4 Crimp OT / DT terminal .................................................................................33
5.5 External Grounding Connection .....................................................................34
5.5.1 External Grounding Requirements........................................................35
5.5.2 Connection Procedure.........................................................................35
5.6 Opening the Wiring Compartment ..................................................................35
5.7 AC Cable Connection ...................................................................................36
5.7.1 AC-Side Requirements........................................................................36
5.7.2 Requirements for OT/DT Terminal ........................................................39
5.7.3 Connection Procedure.........................................................................39
5.8 DC Cable Connection ...................................................................................42
5.8.1 PV Input Configuration ........................................................................43
5.8.2 Y Terminal Connection ........................................................................44
5.8.3 Assembling the PV Connectors ............................................................46
5.8.4 Installing the PV Connector..................................................................48
5.9 Wiring of Tracking System Power Cable (Optional) .........................................49
5.10 RS485 Connection......................................................................................51
5.10.1 Interface Description .........................................................................51
5.10.2 RS485 Communication System ..........................................................53
5.10.3 Connection Procedure(Terminal Block) ...............................................54
5.11 PLC Communication Connection .................................................................56
5.12 Dry Contact Connection ..............................................................................56
5.12.1 Dry Contact Function .........................................................................56
5.12.2 Wiring Procedure ..............................................................................58
5.13 Closing the Wiring Compartment..................................................................58
6 Commissioning ...............................................................................................59
6.1 Inspection before Commissioning ..................................................................59
6.2 Commissioning Procedure ............................................................................59
VI
7 iSolarCloud App ..............................................................................................61
7.1 Brief Introduction ..........................................................................................61
7.2 Installing the App ..........................................................................................61
7.3 Function Overview........................................................................................62
7.4 Login ...........................................................................................................62
7.4.1 Requirements .....................................................................................62
7.4.2 Login Procedure .................................................................................62
7.5 Home page ..................................................................................................65
7.6 Run Information............................................................................................67
7.7 Records .......................................................................................................69
7.8 More............................................................................................................71
7.8.1 System Parameters.............................................................................71
7.8.2 Operation Parameters .........................................................................72
7.8.3 Power Regulation Parameters..............................................................73
7.8.4 Communication Parameters.................................................................78
7.8.5 Firmware Update ................................................................................79
7.8.6 Password Changing ............................................................................81
8 System Decommissioning ............................................................................82
8.1 Disconnecting the Inverter.............................................................................82
8.2 Dismantling the Inverter ................................................................................82
8.3 Disposal of the Inverter .................................................................................83
9 Troubleshooting and Maintenance ..............................................................84
9.1 Troubleshooting ...........................................................................................84
9.2 Maintenance ................................................................................................92
9.2.1 Maintenance Notices...........................................................................92
9.2.2 Routine Maintenance ..........................................................................93
9.2.3 Cleaning Air Inlet and Outlet.................................................................93
9.2.4 Fan Maintenance ................................................................................93
10 Appendix .......................................................................................................96
10.1 Technical Data............................................................................................96
10.2 Wring Distance of DI Dry Contact.................................................................97
10.3 Quality Assurance ......................................................................................99
10.4 Contact Information ....................................................................................99
VII
1 Safety
When installing, commissioning, operating, and maintaining the product, strictly observe the
labels on the product and the safety requirements in the manual. Incorrect operation or work
may cause:
• Injury or death to the operator or a third party;
• Damage to the product and other properties.
• The safety instructions in this manual are only supplements and cannot cover
all the precautions that should be followed. Perform operations considering ac-
tual onsite conditions.
• SUNGROW shall not be held liable for any damage caused by violation of gen-
eral safety operation requirements, general safety standards, or any safety in-
struction in this manual.
• When installing, operating, and maintaining the product, comply with local laws
and regulations. The safety precautions in this manual are only supplements
to local laws and regulations.
1.1 Unpacking and Inspection
Check all safety signs, warning labels and nameplates on devices.

Ensure that the safety signs, warning labels and nameplates must be clearly visible
and cannot be removed or covered before the device is decommissioned.
After receiving the product, check whether the appearance and structural parts of
the device are damaged, and check whether the packing list is consistent with the
actual ordered product. If there are problems with the above inspection items, do
not install the device and contact SUNGROW in time.
1.2 Installation Safety
Make sure there is no electrical connection before installation.

Before drilling, avoid the water and electricity wiring in the wall.
1
1 Safety User Manual
Improper installation may cause personal injury!
• If the product supports hoisting transport and is hoisted by hoisting tools, no

one is allowed to stay under the product.
• When moving the product, be aware of the product weight and keep the balance
to prevent it from tilting or falling.
Before operating the product, must check and ensure that tools to be used have
been maintained regularly.
1.3 Electrical Connection Safety
Before electrical connections, please make sure that the inverter is not damaged,
otherwise it may cause danger!
Before electrical connections, please make sure that the inverter switch and all
switches connected to the inverter are set to "OFF", otherwise electric shock may
occur!
The PV string will generate lethal high voltage when exposed to sunlight.
• Operators must wear proper personal protective equipment during electrical

connections.
• Must ensure that cables are voltage-free with a measuring instrument before
touching DC cables.
• Respect all safety instructions listed in relevant documents about PV strings.
• The inverter must not be connected to a PV string that requires positive or neg-
ative grounding.
Danger to life due to a high voltage inside the inverter!
• Be sure to use special insulation tools during cable connections.
• Note and observe the warning labels on the product, and perform operations
strictly following the safety instructions.
• Respect all safety instructions listed in this manual and other pertinent
documents.
2
User Manual 1 Safety
Damage to the product caused by incorrect wiring is not covered by the warranty.
• Electrical connection must be performed by professionals.
• All cables used in the PV generation system must be firmly attached, properly
insulated, and adequately dimensioned.
Check the positive and negative polarity of the PV strings, and connect the PV con-
nectors to corresponding terminals only after ensuring polarity correctness.
During the installation and operation of the inverter, please ensure that the positive
or negative poles of PV strings do not short-circuit to the ground. Otherwise, an
AC or DC short-circuit may occur, resulting in equipment damage. The damage
caused by this is not covered by the warranty.
Comply with the safety instructions related to PV strings and the regulations re-
lated to the local grid.
1.4 Operation Safety
• When the inverter is running, do not touch its enclosure.
• When the inverter is running, it is strictly forbidden to plug and unplug any con-
nector on the inverter.
• When the inverter is running, do not touch any wiring terminal of the inverter.
Otherwise, electric shock may occur.
• When the inverter is running, do not disassemble any parts of the inverter. Oth-
erwise, electric shock may occur.
• When the inverter is running, it is strictly forbidden to touch any hot parts of the
inverter (such as the heat sink). Otherwise, it may cause burns.
• If the inverter is equipped with a DC switch, do not operate it when the inverter
is running. Otherwise, device damage or personal injury may occur.
3
1 Safety User Manual
1.5 Maintenance Safety
Risk of inverter damage or personal injury due to incorrect service!
• Before any service work, first disconnect the grid-side AC circuit breaker and
check the inverter status. If the inverter indicator is off, please wait until night to
disconnect the DC switch. If the inverter indicator is on, directly disconnect the
DC switch.
• After the inverter is powered off for 5 minutes, measure the voltage and current
with professional instrument. Only when there is no voltage nor current can op-
erators who wear protective equipment operate and maintain the inverter.
• Even if the inverter is shut down, it may still be hot and cause burns. Wear pro-
tective gloves before operating the inverter after it cools down.
Touching the power grid or the contact points and terminals on the inverter con-
nected to the power grid may lead to electric shock!
• The power grid side may generate voltage. Always use a standard voltmeter to
ensure that there is no voltage before touching.
To prevent misuse or accidents caused by unrelated personnel: Post prominent

warning signs or demarcate safety warning areas around the inverter to prevent
accidents caused by misuse.
To avoid the risk of electric shock, do not perform any other maintenance opera-
tions beyond this manual. If necessary, contact SUNGROW for maintenance. Oth-
erwise, the losses caused is not covered by the warranty.
1.6 Disposal Safety
Please scrap the inverter in accordance with relevant local regulations and stand-
ards to avoid property losses or casualties.
4
2 Product Description
2.1 System Introduction
The inverter is a transformerless 3-phase PV grid-connected inverter. As an integral compo-

nent in the PV power system, the inverter is designed to convert the direct current power
generated from the PV modules into grid-compatible AC current and to feed the AC current
into the utility grid.
The intended usage of the inverter is illustrated in the following figure.
figure 2-1 Inverter Application in PV Power System
The inverter must not be connected to a PV string that requires positive or negative
grounding.
Do not connect any local load between the inverter and the AC circuit breaker ex-
cept for the tracking axis.
The inverter applies only to the scenarios described in this manual.
Item Description Note

Monocrystalline silicon, polycrystalline silicon and thin-film
A PV strings
without grounding.
B Inverter SG250HX
Boost the low voltage from the inverter to grid-compatible me-
C Transformer
dium voltage.
D Utility grid TN-C, TN-S, TN-C-S, TT, IT.
The following figure shows the common grid configurations.
5
2 Product Description User Manual
Make sure the inverter is applied to an IT system before enabling the Anti-PID
function.
2.2 Product Introduction

Model Description
The model description is as follows(take SG250HX as an example) :
Appearance
The following figure shows the dimensions of the inverter. The image shown here is for refer-
ence only. The actual product received may differ.
6
User Manual 2 Product Description
figure 2-2 Inverter Appearance
No. Name Description

1 LED indicator To indicate the current working state of the inverter.
2 Labels Warning symbols, nameplate, and QR code.
External ground-
3 2, use to ground the inverter.
ing terminals
4 Bottom handles 2, used to move the inverter.
5 Side handles 2, used to move the inverter.
6 Mounting ears 4, used to hang the inverter onto the mounting-bracket.
7 DC Switch To safely disconnect the DC circuit whenever necessary.
DC terminals, and communication terminals.
8 Wiring area
For details, refer to “Terminal Description”
Dimensions
The following figure shows the dimensions of the inverter.
Model Dimensions (W*H*D) Weight (kg)
SG250HX 1051*660*363 mm 99 kg
figure 2-3 Dimensions of the Inverter(in mm)
*The image shown here is for reference only. The actual product you receive may differ.
7
2.3 Symbols on the Product
Symbol Explanation
Do not dispose of the inverter together with household waste.
TÜV mark of conformity.
CE mark of conformity.
EU/EEA Importer.
UKCA mark of conformity.
Danger to life due to high voltages!

Only qualified personnel can open and service the inverter.
Disconnect the inverter from all the external power sources before
maintenance!
Burn danger due to the hot surface that may exceed 60°C.
Do not touch live parts for 5 minutes after disconnection from the power
sources.
Read the user manual before maintenance!
* The table shown here is for reference only. The actual product received may differ.
2.4 LED Indicator
The LED indicator on the front of the inverter indicates the working state of the inverter.
table 2-1 State description of the LED indicator
LED color State Definition

The device is connected to the grid and operating
On
normally.
Fast blink The Bluetooth communication is connected and there
(Period: 0.2s) is data communication.
No system fault occurs.
Slow blink
Blue The device is in standby or startup state (not feeding
(Period: 2s)
power into the grid).
8
LED color State Definition

Slow blink
once, fast
The inverter is performing PID recovery.
blink three
times
A fault occurs and the device cannot connect to the
On
grid.
The Bluetooth connection is established, data commu-

Twinkling
nication in process, and a system fault occurs.
Red
OFF Both the AC and DC sides are powered down.
Gray
Voltage may still be present in AC side circuits after the indicator is off. Pay atten-
tion to the electricity safety during operating.
2.5 DC Switch
The inverter is equipped with four DC switches which can safely disconnect it from PV
strings. Each switch controls the circuits corresponding to DC terminals in the area where
the switch is located.
2.6 Circuit Diagram
The following figure shows the main circuit of the inverter.
9
figure 2-4 Circuit Diagram
• DC switches can safely disconnect the PV input when necessary to ensure the safe op-
eration of the inverter and the safety of personnel.
• The DC SPD provides a discharge circuit for the DC side over-voltage power to prevent
it from damaging the internal circuits of the inverter.
• EMI filters can filter out the electromagnetic interference inside the inverter to ensure that
the inverter meets the requirements of electromagnetic compatibility standards.
• The MPPT is utilized for DC input to ensure the maximum power from the PV array at dif-
ferent PV input conditions.
• The inverter circuit converts the DC power into grid-compliant AC power and feeds it into
the grid.
• The AC filter filters the output AC component of high frequency to ensure that the output
current meets the grid requirements.
• The AC relay isolates the AC output of the inverter from the grid, making the inverter safe
from the grid in case of inverter failure or grid failure.
• The AC SPD provides a discharge circuit for the AC side over-voltage power to prevent it
from damaging the internal circuits of the inverter.
2.7 Function Description
The inverter is equipped with the following functions:

Conversion Function
The inverter converts the DC into grid-compatible AC and feeds the AC into the grid.
Data Storage and Display
The inverter logs system information like running information, error records, etc.
Parameter Configuration
The inverter provides various parameter configurations. Users can set parameters via the
App to meet different needs and optimize the inverter performance.
Communication Interface
The inverter is designed with standard RS485 communication interfaces.
The standard RS485 communication interfaces are used to establish communication with
monitoring devices and to upload monitoring data to a monitoring background through com-
munication cables.
10
When communication is established between the inverter and the communication devices,
users can view inverter information or set inverter parameters, such as running parameter
and protection parameter, through the iSolarCloud.
Protection Function
The inverter is equipped with anti-island protection, LVRT/HVRT, DC reversed polarity pro-
tection, AC short circuit protection, leakage current protection, DC over-voltage/over-current
protection, etc.
Potential Induced Degradation (PID)
The PID effect (Potential Induced Degradation) of PV modules will cause serious damage to
PV yield. Anti-PID function applies to the grid-connected operation of the inverter during the
day or the reactive power generation at night while the PID repair function applies to the off-
grid operation of the inverter at night.
Anti-PID function and PID repair function works differently when applied to P-type and N-
type panels.
• P-type panel
When the anti-PID function is enabled, the inverter rises the potential of the negative pole of
PV array of P-type panels to close to the ground potential through PID module to suppress
PID effect.
When the PID repair function is enabled, the inverter rises the potential between the nega-
tive pole of PV array of P-type panels and the ground to 500Vdc through PID module, to re-
pair the PID effect.
• N-type panel
When the anti-PID function is enabled, the inverter decreases the potential of the positive
pole of PV array of N-type panels to close to the ground potential through PID module to
suppress PID effect.
When the PID repair function is enabled, the inverter decreases the potential between the
positive pole of PV array of N-type panels and the ground to –500Vdc through PID module,
to repair the PID effect.
11
• Make sure the inverter is applied to an IT system before enabling the anti-PID
function.
• PID repair and reactive power generation at night cannot be enabled at the
same time. In IT system, anti-PID and reactive power generation at night can
be performed simultaneously.
• When the PID repair function is enabled, it works only at night.
• After the PID recovery function is enabled, the voltage of the PV string to
ground is 500Vdc by default.
• Before enabling anti-PID function or PID repair function, make sure the voltage
polarity of the PV modules to ground meets requirements. If there are any ques-
tions, contact the PV module manufacturer or refer to the corresponding user
manual.
• If the voltage scheme for the anti-PID function or the PID repair function does
not meet requirements of corresponding PV modules, the PID will not work as
expected or even damage the PV modules.
12
3 Unpacking and Storage
3.1 Unpacking and Inspection
The product is thoroughly tested and strictly inspected before delivery. Nonetheless, dam-
age may still occur during shipping. For this reason, please conduct a thorough inspection
after receiving the product.
• Check the packing case for any visible damage.
• Check the scope of delivery for completeness according to the packing list.
• Check the inner contents for damage after unpacking.
Contact SUNGROW or the transport company in case of any damage or incompleteness,

and provide photos to facilitate services.
Do not dispose of the original packing case. It is recommended to store the device in the
original packing case when the product is decommissioned.
After receiving the product, check whether the appearance and structural parts of
the product are damaged, and check whether the packing list is consistent with the
actual ordered product. If there are problems with the above inspection items, do
not install the device and contact SUNGROW in time.
If any tool is used for unpacking, be careful not to damage the inverter.
13
3 Unpacking and Storage User Manual
3.2 Scope of Delivery
figure 3-1 Scope of Delivery
a. The mounting-bracket includes 2 mounting-bracket components and 1 connecting bar.

b. The screws include two M4×10, two M6×65, and four M6×14 hex socket screws.
c. The two OT terminals are used for wiring power cable of the tracking system, where the
wiring range is 4–6mm2.
d. The documents include the quick installation guide, packing list, warranty card, etc.
3.3 Inverter Storage
Proper storage is required if the inverter is not installed immediately.
• Store the inverter in the original packing case with the desiccant inside.
14
User Manual 3 Unpacking and Storage
• The storage temperature must be always between -40℃ and +70℃, and the storage rel-
ative humidity must be always between 0 and 95 %, non-condensing.
• In case of stacking storage, the number of stacking layers should never exceed the limit
marked on the outer side of the packing case.
• The packing case should be upright.
• If the inverter needs to be transported again, pack it strictly before loading and transport-
ing it.
• Do not store the inverter in places susceptible to direct sunlight, rain, and strong electric
field.
• Do not place the inverter in places with items that may affect or damage the inverter.
• Store the inverter in a clean and dry place to prevent dust and water vapor from eroding.
• Do not store the inverter in places with corrosive substances or susceptible to rodents
and insects.
• Carry out periodic inspections. Inspection shall be conducted at least once every six
months. If any insect or rodent bites are found, replace the packaging materials in time.
• If the inverter has been stored for more than a year, inspection and testing by professio-
nals are required before it can be put into operation.
Please store the inverter according to the storage requirements. Product damage
caused by failure to meet the storage requirements is not covered by the warranty.
15
4 Mechanical Mounting
Respect all local standards and requirements during mechanical installation.
4.1 Safety during Mounting
Make sure there is no electrical connection before installation.

Before drilling, avoid the water and electricity wiring in the wall.
Poor installation environment will affect system performance!
• Install the inverter in a well-ventilated place.
• Ensure that the heat dissipation system or vent is not blocked.
• Do not install the inverter in an environment with flammable and explosive ob-
jects or smoke.
Improper handling may cause personal injury!
• When moving the inverter, be aware of its weight and keep the balance to pre-
vent it from tilting or falling.
• Wear proper protective equipment before performing operations on the inverter.
• The bottom terminals and interfaces of the inverter cannot directly contact the
ground or other supports. The inverter cannot be directly placed on the ground.
4.2 Location Requirements
Select an optimal mounting location for safe operation, long service life and expected
performance.
• The inverter with protection rating IP66 can be installed both indoors and outdoors.
• Install the inverter at a place convenient for electrical connection, operation, and
maintenance.
16
User Manual 4 Mechanical Mounting
4.2.1 Environment Requirements

• The installation environment must be free of inflammable or explosive materials.
• The location should be not accessible to children.
• The ambient temperature and relative humidity must meet the following requirements.
• Please consult SUNGROW before installing inverters outdoors in salt stress areas. Salt
stress areas mainly refer to coastal areas that are within 500 meters from the coast. The
deposition of salt fog varies largely with nearby seawater characteristics, sea wind, pre-
cipitation, relative humidity, terrain, and forest coverage.
• Inverters free from direct sunlight, direct rain and snow have longer service life. Consider
sheltered places as the installation location.
• The inverter should be well ventilated. Ensure air circulation.
• The inverter generates noise during operation and is not recommended to be installed in
living areas.
4.2.2 Carrier Requirements
The installation carrier should be capable of withstanding a force of four times the weight of
the inverter and be suitable for the dimensions of the inverter.
The surface of the installation carrier must be fire resistant.
17
4 Mechanical Mounting User Manual
4.2.3 Angle Requirements
Install the inverter vertically or at the maximum allowable rear tilt angle. Do not install the in-
verter horizontally, forward, excessively backward, sideways, or upside down.
Please consult SUNGROW before tilting backwards the inverter and install it in floating
power plants.
In case the installation site is a level surface, mount the inverter to the bracket to
meet the mounting angle requirements, as shown in the figure below.
Take the following items into account when designing the bracket scheme:
• Consider onsite climate conditions and take anti-snow and anti-rain measures
if necessary.
• Ensure that the waterproof connectors are at least 300mm higher than the
ground surface.
• Bind the cables at the positions 300~350mm away from the DC connector, AC
waterproof terminal, and communication waterproof terminal.
• The various waterproof terminals should be tightened in accordance with the

torque requirements in this manual to ensure that they are tight and sealed.
Contact SUNGORW if you have any question.
4.2.4 Clearance Requirements
Reserve enough clearance around the inverter to ensure sufficient space for heat
dissipation.
18
* In case this distance is less than the distance in the diagram, move the inverter from the
mounting-bracket or wall before maintaining fans.
When the inverter is installed under the PV module whose supporting bracket is
fixed, the distance between the top of the inverter and the top of the bracket can
be reduced to 400mm.
• The AC cable should be led into the inverter vertically with a vertical length of
no less than 200mm.
In case of multiple inverters, reserve specific clearance between the inverters.
19
In case of back-to-back installation, reserve specific clearance between the two inverters.
Install the inverter at an appropriate height for ease of viewing LED indicator and operating
switch(es).
4.3 Installation Tools
Installation tools include but are not limited to the following recommended ones. If necessary,
use other auxiliary tools on site.
table 4-1 Tool specification
Goggles Earplugs Dust mask Protective gloves
Insulated shoes Utility knife Slotted screwdriver Phillips screwdriver

(M2, M6) (M4, M6, M8)
Hammer drill Pliers Marker Level

(φ12, φ14)
20
Rubber mallet Socket wrench set Wrench Wrist strap

(16mm) (13 mm, 16 mm)
Wire cutter Wire stripper Hydraulic plier Heat gun
MC4–Evo2 terminal MC4–Evo2 terminal Multimeter RJ45 crimping tool

crimping pliers wrench ≥ 1500 Vdc
4–6mm2
Vacuum cleaner
4.4 Moving the Inverter
Move the inverters by carrying them manually or using a hoisting tool based on site
conditions.
21
Improper handling may cause personal injury!
• Arrange an appropriate number of personnel to carry the inverter according to

its weight, and installation personnel should wear protective equipment such
as anti-impact shoes and gloves.
• Attention must be paid to the center of gravity of the inverter to avoid tilting dur-
ing handling.
• Placing the inverter directly on a hard ground may cause damage to its metal
enclosure. Protective materials such as sponge pad or foam cushion should be
placed underneath the inverter.
• Move the inverter by holding the handles on it. Do not move the inverter by
holding the terminals.
4.4.1 Manual Transport

step 1 Release the sealing screws on the mounting ears with a flat-head screwdriver and store
them properly. Anchor the four supplied screw-in handles to the mounting ears and base of
the inverter.
step 2 Lift and move the inverter to the destination by using the side and bottom handles as well as
the four installed handles.
step 3 Remove the screw-in handles and reassemble the sealing screws released in Step 1.
- - End
4.4.2 Hoisting Transport

step 1 Release the sealing screws on the mounting ears and store them properly. Anchor two M12
thread lifting rings to the hangers of the inverter.
step 2 Lead the sling through the two lifting rings and fasten the tie-down strap.
step 3 Hoist the inverter, and stop to check for safety when the inverter is 100mm above the
ground. Continue hoisting the device to the destination after ensuring the safety.
22
step 4 Remove the lifting rings and reassemble the sealing screws released in Step 1.
Keep the inverter balanced throughout the hoisting process and avoid collisions
with walls or other objects.
Stop hoisting in the event of severe weather, such as heavy rain, thick fog, or
strong wind.
The lifting rings and the sling are not within the delivery scope.
- - End
4.5 Installing the mounting-bracket
Inverter is installed on the wall and bracket by means of mounting bracket.

The dimensions of an assembled mounting-bracket are shown below.
23
figure 4-1 Dimensions of mounting-bracket
Install the inverter to the mounting-bracket, and dimensions after installation are as follows.
4.5.1 PV Bracket-Mounted Installation

step 1 Assemble the mounting-bracket by using the connecting bar.
step 2 Level the assembled mounting-bracket by using the level, and mark the positions for drilling
holes on the PV bracket. Drill the holes by using a hammer drill.
24
step 3 Secure the mounting-bracket with bolts.
No. Components Description

A Mounting-bracket –
B Full threaded bolt M10*45
C Metal bracket –
D Flat washer –
E Spring washer –
F Hex nuts M10
- - End
4.5.2 Wall-Mounted Installation

step 1 Assemble the mounting-bracket by using the connecting bar.
step 2 Level the assembled mounting-bracket by using the level, and mark the positions for drilling
holes on the installation site.
25
step 3 Insert the expansion bolts into the holes and secure them with a rubber hammer. Fasten the
nut with a wrench to expand the bolt. Remove the nut, spring washer, and flat washer, and
store them properly.
step 4 Fix the mounting-bracket with the expansion bolts.
No. Components Description

A Wall –
Fastening the bolt in the sequence of nut, spring wash-
B Expansion bolt
er, slat washer
C Mounting-bracket –
- - End
4.6 Installing the Inverter
step 1 Take out the inverter from the packing case.
step 2 Hoist the inverter to the installation position when necessary (refer to ""4.4.2 Hoisting Trans-
port""). If the installation position is not high enough, skip performing this step.
step 3 Hang the inverter to the mounting-bracket and ensure that the mounting ears perfectly en-
gage with the mounting-bracket.
step 4 Fix the inverter with screws.
26
- - End
27
5 Electrical Connection
5.1 Safety Instructions

connections.
• Must ensure that cables are voltage-free with a measuring instrument before
touching DC cables.
• Before electrical connections, please make sure that the inverter switch and all
switches connected to the inverter are set to "OFF", otherwise electric shock
may occur!
• Ensure that the inverter is undamaged and all cables are voltage free before
performing electrical work.
• Do not close the AC circuit breaker until the electrical connection is complete.
Damage to the product caused by incorrect wiring is not covered by the warranty.
• Electrical connection must be performed by professionals.

connections.
• All cables used in the PV generation system must be firmly attached, properly
insulated, and adequately dimensioned.
All electrical connections must comply with local and national / regional electrical
standards.
• Cables used by the user shall comply with the requirements of local laws and
regulations.
• Only with the permission of the national / regional grid department, the inverter
can be connected to the grid.
28
User Manual 5 Electrical Connection
• All vacant terminals must be covered with waterproof covers to prevent affect-
ing the protection rating.
• When the wiring is completed, seal the gap of cable inlet and outlet holes with
fireproof / waterproof materials such as fireproof mud to prevent foreign matter
or moisture from entering and affecting the long-term normal operation of the
inverter.
• Comply with the safety instructions related to PV strings and the regulations re-
lated to the utility grid.
The cable colors in figures in this manual are for reference only. Please select ca-
bles according to local cable standards.
5.2 Terminal Description
All electrical terminals are located at the bottom of the inverter.
figure 5-1 Terminal Description
* The image shown here is for reference only. The actual product received may differ.
Item Terminal Mark Note

A PV terminals +/- 24, PV connector
COM1
Communica- RS485 communication, digital input/output DI/
B COM2
tion terminal DO, and power supply of tracking system.
COM3
29
5 Electrical Connection User Manual
Item Terminal Mark Note

COM4
COM5 Reserved
AC wiring
C For AC output cable connection
terminal
Standby AC
D grounding For separate internal ground wire
terminal*
External
E grounding For reliable grounding of the inverter
terminal
*If the PE cable is an independent single-core cable, it is inserted into the cabinet through
the standby grounding terminal.
5.3 Electrical Connection Overview
The electrical connection should be realized as follows:
(A) PV string (B) Inverter (C) Utility grid

(D) Monitoring device (E) AC circuit breaker
table 5-1 Cable Requirements
Specification
No. Cable Type Cable Diame- Cross-sectional Area
ter(mm) (mm2)
PV cable comply-
1 DC cable ing with 1,500V 4.7~6.4 4~6
standard
External Outdoor single-
The same as that of the PE
2 grounding core copper wire /
wire in the AC cable
cable cable
30
Specification
No. Cable Type Cable Diame- Cross-sectional Area
ter(mm) (mm2)
Accessory and cable requirements of the AC sealing plate refers
3 AC cable to"table 5-2 Accessory and cable requirements of the AC sealing
plate", and the product received shall prevail
Communi- Shielded twisted
4 cation pair (terminal 4.5~18 1~1.5
cable block)
table 5-2 Accessory and cable requirements of the AC sealing plate
Specification
Accessory Cable Cable diame- Cross-sectional area
ter(mm) (mm2)
Four-core outdoor 30-50 L1,L2,L3: 70~240

copper or alumi-
num cable cable*
Three-core out- AC cable: 30- L1,L2,L3: 70~240

door copper or alu- 50
minum cable and PE cable: 6- PE wire: refer to"table 5-3
one independent 18 PE wire requirements"
single-core PE
Energy storage
cable*
sealing plate
Outdoor single 70
core copper wire
cable
Four-core outdoor L1,L2,L3 line：70~240
copper or alumi- 38~56 PE wire: refer to"table 5-3

num cable* PE wire requirements"
Three-core out- AC cable: L1,L2,L3: 70~240

door copper or alu- 38~56
minum cable and PE cable: PE wire: refer to"table 5-3
Conventional seal-
one independent 14~32 PE wire requirements"
ing plate
single-core PE
cable*
31
Specification
Accessory Cable Cable diame- Cross-sectional area
ter(mm) (mm2)
L1/L2/L3: 70~300
PE wire: refer to"table 5-3

Four single-core PE wire requirements"
outdoor copper or 14~32
aluminum cables*
Four-hole sealing
plate
Four-core outdoor 57-72 L1,L2,L3: 240-300

copper or alumi-
num cable*
Three-core out- AC cable: 57- L1,L2,L3: 240-300

door copper or alu- 72
minum cable and PE cable: PE wire: refer to"table 5-3
Integral large termi- one independent 14~32 PE wire requirements"
nal sealing plate single-core PE
cable*
* A copper to aluminum adapter terminal is required when an aluminum cable is used. For
details, refer to " Aluminium Cable Requirements".
table 5-3 PE wire requirements
PE wire cross
Note
section
The specifications are valid only when the phase wire and PE wire
S/2
use the same material. If otherwise, ensure that the cross section
(S: Phase wire
of the PE wire produces a conductance equivalent to that of the
cross-section S)
wire specified in the table.
32
table 5-4 Power Cable for Tracking System
Specification
Cable Di- Recommended
Cable Type
ameter Cross-sectional Area Voltage Level
(mm) (mm2)
Power
cable Double-core
Consistent with se-
for outdoor copper 4.5~18 4~6*
lected AC cable
tracking cable
system
* Only when the cable cross-sectional area ranges between 4 mm2 and 6 mm2, the supplied
OT terminals can be used. If otherwise, users should prepare M12 OT terminals by them-
selves, and ensure that the cable cross-sectional area is within the range of 0.5~10 mm2.
5.4 Crimp OT / DT terminal

Crimp OT / DT terminal
1. Heat shrink tubing 2. OT DT terminal
3. Hydraulic pliers 4. Heat gun
Aluminium Cable Requirements

If an aluminium cable is selected, use a copper to aluminium adapter terminal to avoid direct
contact between the copper bar and the aluminium cable.
33
figure 5-2 Aluminium cable terminal connection sequence
1. Copper to Aluminium adapter terminal 2. Flange nut 3. Aluminium cable
Ensure that the selected terminal can directly contact with the copper bar. If there
are any problems, contact the terminal manufacturer.
Ensure that the copper bar is not in direct contact with the aluminum wire. Other-
wise, electrochemical corrosion may occur, impairing the reliability of electrical
connection.
5.5 External Grounding Connection
Electric shock!
• Make sure that the ground cable is connected reliably. Otherwise, it may cause
electric shock.
• Since the inverter is not equipped with a transformer, neither the negative elec-
trode nor the positive electrode of the PV string can be grounded. Otherwise,
the inverter will not operate normally.
• Connect the grounding terminal to the protective grounding point before AC

cable connection, PV string connection, and communication cable connection.
• It is recommended that both the external grounding terminal and the AC side
grounding terminal be grounded reliably. A single grounding connection is also
acceptable if it is enough to meet the requirements of local standards and re-
lated safety regulations. Otherwise, SUNGROW shall not be held liable for any
damage caused by the violation.
34
5.5.1 External Grounding Requirements
All non-current carrying metal parts and device enclosures in the PV power system should
be grounded, for example, brackets of PV modules and inverter enclosure.
When there is only one inverter in the PV system, connect the external grounding cable to a
nearby grounding point.
When there are multiple inverters in the PV system, connect grounding points of all inverters
and the PV array frames to the equipotential cable (according to the onsite conditions) to im-
plement an equipotential connection.
5.5.2 Connection Procedure

step 1 Prepare the cable and OT / DT terminal, refer to " Crimp OT / DT terminal".
step 2 Remove the screw on the grounding terminal and fasten the cable with a screwdriver.
step 3 Apply paint to the grounding terminal to ensure corrosion resistance.
The grounding screws have been anchored to the side of the inverter before deliv-
ery, and do not need to be prepared.
There are two grounding terminals. Use one of them to ground the inverter.
- - End
5.6 Opening the Wiring Compartment
step 1 Release two screws on the front cover of the wiring compartment with supplied Allen wrench.
step 2 Open the wiring compartment.
35
step 3 Keep the wiring compartment open during wiring through the limit lever attached to the
cover.
- - End
Close the wiring compartment in reverse order after completing wiring operations.
5.7 AC Cable Connection

5.7.1 AC-Side Requirements
Only with the permission of the local grid department, the inverter can be con-
nected to the grid.
Before connecting the inverter to the grid, ensure the grid voltage and frequency comply with
requirements, for which, refer to "Technical Date". Otherwise, contact the electric power
company for help.
36
AC circuit breaker
Over-current protection devices, such as AC circuit breakers and fuses, must be

installed on the AC side of the inverter and the grid side to ensure safe disconnec-
tion between the inverter and the grid..
• Do not connect any local load between the inverter and the AC circuit breaker
except for the tracking axis.
• Multiple inverters cannot share one AC circuit breaker.
table 5-5 Recommended specifications of AC circuit breaker
Recommended rated
Recommended rated current
voltage
800V 250A
Requirements for multiple inverters in parallel connection

A maximum of 15 inverters can be connected in parallel to a winding of a box-type trans-
former when multiple inverters are connected to the grid in parallel. Please contact SUN-
GORW to confirm the technical solution if otherwise required.
MV transformer
The MV transformer used together with the inverter should meet the following requirements:
• The transformer may be a distribution transformer, and it must be designed for the typical
cyclical loads of a PV system (load in the day and no load at night).
• The transformer may be of the liquid-immersed type or dry type, and shield winding is
not necessary.
• The line-to-line voltage on the LV side of the transformer should endure the AC side out-
put voltage of the inverter. When the transformer is connected to to the IT grid, to-ground
withstanding voltage of the LV winding of the boosting transformer, the AC cables, and
the secondary equipment (including the relay protection device, detection & measuring
device, and other related auxiliary devices) should not be lower than 1500Vdc.
• Two double split windings in the same phase of the transformer should be able to endure
a system voltage of no less than 1500Vdc.
• The line-to-line voltage on the HV side of transformer should comply with local grid
voltage.
• A transformer with a tap changer on the HV side is recommended in order to keep the
voltage consistent with the grid voltage.
• The running capacity of the transformer must meet the inverter’s output requirements. At
an ambient temperature of 30℃, the transformer should be able to run for long when the
load is 1.1 times the rated load.
• When the transformer capacity is 3.15MVA, it is recommended to use a transformer with

a short-circuit impedance of 7% (permissible tolerance: ±10%).
37
• The voltage drop of the system cable should be no more than 3%.
• The DC component that the transformer can withstand is 1% of the fundamental current
at rated power.
• For thermal rating, the load curve of the inverter and environment conditions should be
taken into account.
• The apparent power of the inverter should never exceed the power of the transformer.
The maximum AC current of all inverters connected in parallel must be taken into ac-
count. If more than 15 inverters are connected to the grid, contact SUNGROW.
• The transformer must be protected against overloading and short circuit.
• The transformer is an important part of grid-connected PV generation system. The fault

tolerance capacity of the transformer should be taken into account at all times. The faults
include: system short circuit, grounding fault, voltage drop, etc.
• Take ambient temperature, relative humidity, altitude, air quality, and other environmental
conditions into account when selecting and installing the transformer.
• The overall technical requirements of the box-type LV cabinet are as follows:
– The breaking capacity of the branch molded case circuit breaker (MCCB) and air cir-
cuit breaker (ACB) of the box-type LV cabinet should be greater than the short circuit
current at the LV side of the transformer. For example, the LV side short-circuit current
of a boost transformer with a rated capacity of 3150kVA and a short-circuit resistance
of 7% can be calculated in the following way: I=3150*1.1/0.8/1.732/0.07=35.73kA.
Thus the MCCB lcu of the LV cabinet branch circuit should be no less than 35.73kA
at 880Vac.
– The temperature and altitude derating should be taken into account when a circuit
breaker is working, and a LV cabinet temperature rise test report is required.
– When designing a LV cabinet, must pay attention to the impact of the diffused MCCB
electric arc on the cabinet and other branch circuit MCCBs, thus the interior of the
cabinet needs to be insulated. A third-party test report of the circuit-breaking perform-
ance of the whole machine in an event of a short-circuit on the LV side is also re-
quired. It is recommended to adopt graduated protection to ensure that in an event of
a single short-circuit fault on the LV side of the box, the corresponding branch MCCB
trips normally while the general ACB does not trip.
– When PLC communication is adopted, the box-type LV power distribution room

needs to be equipped with a fuse switch disconnector or a circuit breaker. The recom-
mended specification of the cable connecting to the COM100A is 4mm2 - 10mm2, the
cable voltage specification is 1.8/3kV, and the cable distance from the COM100A to
the box's LV bus should be no more than 30m.
• When PID protection is enabled, the AC output common mode voltage of the inverter is
906Vac, and the following requirements should be met:
– The effective to-ground withstanding voltage of the LV side winding of the transformer,
AC cables, and secondary devices (including protective relay, detection and meas-
urement instruments, and related auxiliary devices) should be no less than 906Vac.
– If the LV side winding is in Y shape, neutral point grounding is prohibited.
38
– Surge protective devices (SPD) for the AC combiner box and on the LV side of the
transformer are recommended to be connected in the "3 +1" manner, as shown in the
figure below. The Min. continuous operating voltages of M1 - M4 are 680VAC.
• The string serial communication box COM100 requires an external power supply of
220Vac, so a power supply port and an input port (including switches) should be re-
served in the LV power distribution room of the boost transformer.
5.7.2 Requirements for OT/DT Terminal
OT/DT terminals (not included in the delivery scope) are required for fixing AC cables to the
terminal block. Purchase the OT/DT terminals according to the following requirements.
OT/DT Terminals of Phase Wire
• Specification: M12;
• Dimensions: a≤46 mm / 13 mm≤b≤15.5 mm / c≤22 mm
OT/DT Terminal of PE Wire
• Specification: M8 / M10.
5.7.3 Connection Procedure

step 1 Open the wiring compartment. For details, refer to"5.6 Opening the Wiring Compartment".
step 2 Disconnect the AC-side circuit breaker and prevent it from inadvertent reconnection.
step 3 Loosen the swivel nut of the AC waterproof connector and select a seal according to the ca-
ble outer diameter, remove the inner sealing ring if the cable diameter is larger than 47 mm.
Lead the cable through the swivel nut, seal, and wiring terminal successively.
39
step 4 Remove the protection cover and store the released screws properly.
step 5 Strip the protection layer and insulation layer by specific length, as described in the figure
below.
step 6 Make the cable and crimp OT/DT terminal.
step 7 Secure the wires to corresponding terminals.
40
Ensure that the depth L of the socket used is not less than 28mm.
step 8 Gently pull the cable backwards to ensure firm connection, and fasten the swivel nut
clockwise.
41
If the PE cable is an independent single-core cable, it is inserted into the cabinet

through the standby grounding terminal.
step 9 Install the protection cover.
- - End
5.8 DC Cable Connection
42
• Make sure the PV array is well insulated to ground before connecting it to the
inverter.
• Make sure the maximum DC voltage and the maximum short circuit current of
any string never exceed inverter permitted values specified in "Technical Data".
• Check the positive and negative polarity of the PV strings, and connect the PV
connectors to corresponding terminals only after ensuring polarity correctness.
• During the installation and operation of the inverter, please ensure that the posi-
tive or negative electrodes of PV strings do not short-circuit to the ground. Oth-
erwise, an AC or DC short-circuit may occur, resulting in equipment damage.
The damage caused by this is not covered by the warranty.
• Electric arc or contactor over-temperature may occur if the PV connectors are

not firmly in place, and SUNGROW shall not be held liable for any damage
caused.
• If the DC input cables are reversely connected and the DC switch has been ro-
tated to "ON", do not operate immediately. Otherwise, the inverter may be dam-
aged. Please turn the DC switch to "OFF" and remove the DC connector to
adjust the polarity of the strings when the string current is lower than 0.5 A.
The following requirements about PV string connection must be met. Otherwise, it

may cause irreversible damage to the inverter, which is not covered by the
warranty.
• Mixed use of different brand or model of PV modules in one MPPT circuit, or PV

modules of different orientation or angles in a string may not damage inverter
but will cause system bad performance!
5.8.1 PV Input Configuration

• As shown in the figure below, the inverter is provided with multiple PV inputs: PV inputs
1~12; and each PV input is designed with an MPP tracker.
• Each PV input operates independently and has its own MPPT. In this way, string struc-
tures of each PV input may differ from each other, including PV module type, number of
PV modules in each string, angle of tilt, and installation orientation.
• Each PV input area includes two DC inputs. For the best use of DC power, DC1 and DC2
should be the same in PV string structure, including the type, number, tilt, and orientation
of the PV modules.
43
Prior to connecting the inverter to PV inputs, the specifications in the following table should
be met:
Open-circuit Voltage Limit Max. current for input connector

1,500V 30A
5.8.2 Y Terminal Connection

Physical Reference Drawing
figure 5-3 Y Terminal /Y Terminal + Inline Fuse/Inline Fuse/Connector Physical Drawing（Pictures are
for Reference Only）
Y Terminal and Inline Fuse Applications
Case 1：When the Y terminal is connected at the module side, a special PV cable shall be
used for connection between the Y terminal and the inverter. The system wiring diagram is
shown in the figure below.
44
Case 2： When the Y terminal is connected at the inverter side, the Y terminal can be di-
rectly connected to the DC side of the inverter, and the system wiring diagram is shown in
the figure below.
Sungrow can provide Bizlink's Y-branch connector. If necessary, please contact Sungrow to
purchase. Customers can also purchase Y-branch connector of the same specification by
themselves. The wiring instructions for Y-branch connector are as follows.
• When choosing to purchase Y-branch connector from Sungrow, unifacial module use Y-
branch connector with 15A fuse, and the material number is B-Q-002567; bifacial module
use Y-branch connector with 20A fuse, and the material number is B-Q-002568.
• When Y-branch connector is used for wiring, all connectors must be matched by the
same manufacturer, and different manufacturers shall not be mixed. Mixed use will cause
the contact resistance of the connector to exceed the allowable value, and the connector
will continue to heat and oxidize during use, which is very prone to failure.
• The Y-branch connector can be connected at the module side or the inverter side.
• Sungrow provides Y-branch connector of Bizlink, whose terminal is MC4-Evo2. When it

is connected at the inverter side, the Y-branch connector can be directly connected to
the inverter.
• It is required to use PV cable meeting 1500V standard, and the conductor cross-section-
al area is 4mm2 or 6mm2.
45
5.8.3 Assembling the PV Connectors
High voltage may be present in the inverter!
• Ensure all cables are voltage-free before performing electrical operations.
• Do not connect the AC circuit breaker before finishing electrical connection.
Please use the DC terminal within the scope of delivery or purchase the PV con-
nector according to the recommended model below. Equipment damage caused
by the use of unmatched terminals is not covered by the warranty.
• If the cross-sectional area of the DC cable is 4/6mm2, use the PV connector

within the scope of delivery. The recommended model of the female cable con-
nector is PV-KST4-EVO 2 / 6I-UR (Stäubli), and the recommended male cable
connector is PV-KBT4-EVO 2 / 6I-UR (Stäubli).
• If the cross-sectional area of the DC cable is 10mm2, users need to prepare the
PV connector by themselves or order it from SUNGROW. The recommended
model of the female cable connector is PV-KBT4-EVO 2 / 10II-UR (Stäubli), and
the recommended male cable connector is PV-KST4-EVO 2 / 10II-UR (Stäubli).
step 1 Strip the insulation from each DC cable by 8 mm~10 mm.
step 2 Assemble the cable ends with the crimping pliers.
1: Positive crimp contact 2：Negative crimp contact
step 3 Lead the cable through cable gland, and insert the crimp contact into the insulator until it
snaps into place. Gently pull the cable backward to ensure firm connection.
46
step 4 Tighten the cable gland and the insulator.
Cross-sectional area (mm2) Tightening torque (N∙m)
4 4.0
6 3.5
step 5 Check for polarity correctness.
If the PV polarity is reversed, the inverter will be in a fault or alarm state and will
not operate normally.
- - End
Observe the specifications of the cable manufacturer with regard to the permitted bending
radius. Make sure that the bending radius of the cable is at least 20 mm.
47
Do not bottom out the capnut.
5.8.4 Installing the PV Connector

step 1 Ensure that the DC switch is in "OFF" position. Otherwise, manually turn it to "OFF".
step 2 Check the cable connection of the PV string for polarity correctness and ensure that the
open circuit voltage in any case does not exceed the inverter input limit of 1,500V.
step 3 Connect the PV connectors to corresponding terminals until there is an audible click.
step 4 Follow the foregoing steps to connect PV connectors of other PV strings.
step 5 Seal any unused PV terminal with a terminal cap.
- - End
48
5.9 Wiring of Tracking System Power Cable (Optional)
step 1 Lead the AC cable into the wiring compartment according to Step 1 to Step 4 described in
"5.7.3 Connection Procedure".
step 2 Loosen the swivel nut of the communication terminal and select an appropriate seal accord-
ing to cable outer diameter. Lead the cable through the swivel nut and seal successively.
Outer diameter D(mm) Seal

4.5 ~ 6 c
6 ~ 12 a+b
12 ~ 18 b
step 3 Remove the protection cover and store the released screws properly.
step 4 Strip the protection layer and insulation layer by specific length, as described in the figure
below.
49
step 5 Install the OT terminal and press it tight.
step 6 Stack the OT terminals on the OT/DT terminal of the AC cables, and fix the cables to corre-
sponding terminals.
Ensure that OT terminals of the power cable are installed on the OT/DT terminals of
the AC cable. Otherwise, it will cause over heat or even burn.
1: OT/DT terminal of an AC cable 2: Power cable for tracking system
step 7 Gently pull the cable backwards to ensure firm connection, and fasten the swivel nut
clockwise.
50
step 8 Install the protection cover.
- - End
There are four communication terminals COM1, COM2, COM3 and COM4 on the
bottom of the inverter. Select the communication terminal according to onsite
conditions.
Disconnector (≥ 800Vac) and fuse (16A, gM) should be installed between the in-
verter and the tracking system control cabinet.
Length of the cable connecting the internal wiring terminal of the inverter and the
fuse should be less than 2.5m.
5.10 RS485 Connection

5.10.1 Interface Description
The following figure shows the position of the communication wiring board in the inverter as
well as the terminals equipped for the wiring board.
51
*The reserved port is not available for the time being.

The inverter is equipped with two sets of RS485 communication terminals: RS485_1 port
and RS485_2 port.
The port RS485_1 is used to connect Logger, so as to implement data exchange with PC or
other monitoring devices.
The port RS485_2 is used to connect communication device of the tracking system, so as to
implement data exchange with the tracking system. Terminal definitions of the two ports are
as follows:
table 5-6 RS485_1 port terminal definition
No. Definition
A1 RS485 A IN, RS485A differential signal+
B1 RS485 B IN, RS485B differential signal-
A1 RS485 A OUT, RS485A differential signal+
B1 RS485 B OUT, RS485B differential signal-
table 5-7 RS485_2 port terminal definition
No. Definition
B2 RS485 B OUT, RS485B differential signal-
A2 RS485 A OUT, RS485A differential signal+
B2 RS485 B IN, RS485B differential signal-
A2 RS485 A IN, RS485A differential signal+
When multiple inverters (≥15) are connected in a daisy chain, a dip switch can be used to
connect a resistor of 120Ω in parallel between A and B pins to ensure communication quality.
The silk print of the Dip switch corresponding to the RS485_1 port is SW2.
The silk print of the DIP switch corresponding to the RS485_2 port is SW1.
52
5.10.2 RS485 Communication System

Single-inverter Communication System
In case of a single inverter, communication cable connection requires only one RS485 cable.
figure 5-4 Single-inverter Connection

Multi-inverter Communication System
In case of multiple inverters, all the inverters can be connected via RS485 cables in the
daisy chain manner. The communication cable of the tracking system can be connected to
the port RS485_2 of any inverter in the daisy chain.
figure 5-5 Multi-inverter Connection
When more than 15 inverters are connected on the same daisy chain, in order to ensure the
communication quality, the Logger at the first end of the daisy chain needs to be equipped
with a terminal resistor of 120Ω, the inverter at the last end needs to be equipped with a
RS485-dip switch (SW2),and the shielding layer of the communication cable should be sin-
gle-point grounded.
53
figure 5-6 Configuration of Dip Switch (N≥15)
The length of the RS485 cable and twisted pair cable should be no longer than
1,200m.
If multiple inverters are connected to the data collectorLogger3000, the number of
permissible daisy chains and the number of devices allowed to be connected
should meet the requirements (refer to the user manual for the Logger3000).
5.10.3 Connection Procedure(Terminal Block)
RS485 communication cables should be shielded twisted pair cables or shielded

twisted pair Ethernet cables.
There are four RS485 communication terminals COM1, COM2, COM3and COM4
on the bottom of the inverter. Please choose according to the actual situation.
step 1 Strip the protection layer and insulation layer by appropriate length.
step 2 Loosen the swivel nut of the communication terminal and select an appropriate seal accord-
ing to cable outer diameter. Lead the cable through the swivel nut and seal successively.
54
Outer Diameter D(mm) Seal

4.5~6 c
6~12 a+b
12~18 b
step 3 Secure the cable to the terminal base.
step 4 Insert the terminal base into the corresponding terminal.
step 5 Pull the cable gently to make sure it is secured, tighten the swivel nut clockwise.
- - End
55
5.11 PLC Communication Connection
With a built-in PLC communication module, the inverter can communicate with the CO-
M100A/EMU200A (communication acquisition equipment) provided by SUNGROW. For
specific wiring method, please refer to the COM100A/EMU200A user manual.
• In case of PLC communication, the AC cable must be a multi-core cable in-

stead of multiple single-core cables.
• The communication acquisition equipment conducts data communication

through the AC output cable of the inverter and thus saves the trouble to lay
and maintain the special communication cables. The RS-485 port of the com-
munication acquisition equipment supports the transparent transmission of
MODBUS-RTU protocol and is completely compatible with the monitoring devi-
ces and software corresponding to the original RS-485 communication.
5.12 Dry Contact Connection
Dry contact cables require a cross section of 1 mm2 to 1.5 mm2.

The connection procedure of the dry contact is the same as that of the RS485 ter-
minal block.
5.12.1 Dry Contact Function
The configuration circuit board is provided with fault output dry contact and emergency stop
dry contact, as shown in the figure below.
Connection method of the dry contacts is similar to that of the RS485 terminal block.
56
DO terminal (fault output dry contact):the relay can be set to fault alarm output, and user
can configure it to be a normal open contact (COM＆NO) or a normal close contact (COM＆
NC).
The relay is initially at the NC terminal, and it will trip to another contact when a fault occurs.
Use LED indicators or other equipment to indicate whether the inverter is in the faulty state.
The following figures show the typical applications of normal open contact and normal close
contact:
figure 5-7 Normal Open Contact
figure 5-8 Normal Close Contact
Devices connected to the relay should comply with related requirements:
AC-Side Requirements DC-Side Requirements

Max. voltage: 250Vac Max. voltage: 30Vdc
Max. current: 5A Max. current: 5A
DI terminal (emergency stop dry contact): the dry contact can be configured to be an
emergency stop contact.
When the DI contact and GND contact are shorted by external controlled switch, the inverter
will immediately stop.
The dry contacts only support passive switch signal input.
The following figure shows the typical application of local stop dry contact.
57
figure 5-9 Local Stop Contact
When wiring DI dry contacts, ensure that the maximum wiring distance meet the require-
ments in "10.2 Wring Distance of DI Dry Contact".
5.12.2 Wiring Procedure
Refer to the wiring of terminal block described in chapter"5.10.3 Connection Procedure(Ter-

minal Block)".
5.13 Closing the Wiring Compartment
step 1 Release the limit lever.
step 2 Close the wiring compartment and tighten the two screws on its front cover with supplied Al-
len wrench.
- - End
58
6 Commissioning
6.1 Inspection before Commissioning
Check the following items before starting the inverter:
• All equipment has been reliably installed.
• DC switch(es) and AC circuit breaker are in the "OFF" position.
• The ground cable is properly and reliably connected.
• The AC cable is properly and reliably connected.
• The DC cable is properly and reliably connected.
• The communication cable is properly and reliably connected.
• The vacant terminals are sealed.
• No foreign items, such as tools, are left on the top of the machine or in the junction box (if
there is).
• The AC circuit breaker is selected in accordance with the requirements of this manual
and local standards.
• All warning signs & labels are intact and legible.
6.2 Commissioning Procedure
If all of the items mentioned above meet the requirements, proceed as follows to start up the
inverter for the first time.
step 1 Rotate one DC switch of the inverter to the "ON" position. When the indicator blinks blue
slowly, turn the other DC switches to the “ON” position.
The indicator is red if there is no power supply from the grid. Report the grid power
failure (the fault information can be viewed on the iSolarCloud App, see""7.7 Re-
cords"" for details). The fault is automatically cleared when the AC circuit breaker
between the inverter and the grid is closed.
step 2 Close the AC circuit breaker between the inverter and the grid.
step 3 Install the iSolarCloud App, see "7.2 Installing the App" for details.
step 4 Set initial protection parameters via the iSolarCloud App when the inverter is connected to
the grid for the first time (see Step 4 in"7.4.2 Login Procedure" for details). If the irradiation
and grid conditions meet requirements, the inverter normally operates.
59
6 Commissioning User Manual
step 5 The home page is automatically displayed when the initialization is completed. The indicator
is steady blue, and the inverter is in grid-connected operation.
- - End
60
7 iSolarCloud App
7.1 Brief Introduction
The iSolarCloud App can establish communication connection to the inverter via the Blue-
tooth, thereby achieving near-end maintenance on the inverter. Users can use the App to
view basic information, alarms, and events, set parameters, or download logs, etc.
*In case the communication module Eye, WiFi or WiNet-S is available, the iSolarCloud App
can also establish communication connection to the inverter via the mobile data or WiFi,
thereby achieving remote maintenance on the inverter.
• This manual describes only how to achieve near-end maintenance via the
Bluetooth connection. For remote maintenance through the Eye, WiFi or
WiNet-S, refer to the related manuals in the delivery scope.
• Screenshots in this manual are based on the Android system V2.1.6 , and the
actual interfaces may differ.
7.2 Installing the App

Method 1
Download and install the App through the following application stores:
• MyApp (Android, mainland China users)
• Google Play (Android, users other than mainland China ones)
• App Store (iOS)

Method 2
Scan the following QR code to download and install the App according to the prompt
information.
The App icon appears on the home screen after installation.
61
7 iSolarCloud App User Manual
7.3 Function Overview
The App provides parameter viewing and setting functions, as shown in the following figure.
figure 7-1 App function tree map
7.4 Login
7.4.1 Requirements
The following requirements should be met:
• The AC or DC side of the inverter is powered-on.
• The mobile phone is within 5 meters away from the inverter and there are no obstructions
in between.
• The Bluetooth function of the mobile phone is enabled.
The inverter can only pair with one phone at a time through Bluetooth.
7.4.2 Login Procedure

step 1 Open the App to enter the login page, tap Local Access at the bottom of the page to go to
the next page.
step 2 Scan the QR code on the side of the inverter for Bluetooth connection. Or tap MANUAL
CONNECTIONat the bottom of the interface and select Others, the Bluetooth search inter-
face will automatically appear. Select the inverter to be connected according to the serial
62
User Manual 7 iSolarCloud App
number on the nameplate on the side of the inverter, or tap to scan the QR code on the
side of the inverter for Bluetooth connection. The connection is successfully established if
the LED indicator blinks blue.
figure 7-2 Bluetooth Connection
step 3 Enter the identity verification screen after the Bluetooth connection is established.
63
figure 7-3 Login
The Account is “user”，and the initial password is "pw1111" or "111111" which

should be changed for the consideration of account security.
To set inverter parameters related to grid protection and grid support, contact
SUNGROW to obtain the advanced account and corresponding password.
step 4 If the inverter is not initialized, you will enter the quick setting screen of initializing protection
parameter.
64
figure 7-4 Initialization Protection Parameter
The Country/Region must be set to the country where the inverter is installed at.
Otherwise, the inverter may report errors.
In the European region, such as Netherlands, Sweden, and Denmark, whose grid
code complies with EN50549, select the parameter EN50549_1 (LV gridconnec-
tion) or EN50549_2 (MV grid-connection).
In the Brazilian region, set the country code as "Brazil". Selecting "Brazil_230" or
"Brazil_240" will cause setting failure.
step 5 After finishing the settings, tap TUNR ON DEVICE at the upper right corner and the device
will be initialized. The App will send start instructions and the device will start and operate.
step 6 If the inverter is initialized, the App automatically turns to its home page.
- - End
7.5 Home page
After login, the home page is as follows:
65
figure 7-5 Home page
table 7-1 Home Page Description
No. Designation Description

1 Date and time System date and time of the inverter
Present operation state of the inverter For details, refer to
2 Inverter state
"table 7-2 Description of Inverter State".
Present state of the PID function For details, refer to "table
3 PID function state
7-3 Description of PID Function State"
Display the PV power generation power, feed-in power, etc.
The line with an arrow indicates energy flow between con-
4 Power flow chart
nected devices, and the arrow pointing indicates energy
flow direction.
Today power yield and accumulative power yield of the
5 Power generation
inverter
6 Real-time power Output power of the inverter
Curve showing change of power between 5 am and 23pm
every day
7 Power curve
(Each point on the curve represents the percentage of
present inverter power to rated power)
8 Navigation bar Including "Home", "Run-info", "His-record", and "More"
66
table 7-2 Description of Inverter State
State Description
After being energized, inverter tracks the PV arrays’ maximum power
Run point (MPP) and converts the DC power into AC power. This is the nor-
mal operation mode.
Stop Inverter is stopped.
Inverter will stop operation by manually “stop” via app. In this way, inver-
Key-stop
ter internal DSP stops. To restart the inverter, manually start via app.
Inverter enters standby mode when DC side input is insufficient. In this
Standby
mode inverter will wait within the standby duration.
Initial standby The inverter is in the initial power-on standby state.
Starting The inverter is initializing and synchronizing with the grid.
Warning Warning information is detected.
Derating The inverter derates actively due to environmental factors such as tem-
running perature or altitude
Scheduling The inverter runs according to the scheduling instructions received from
running the monitoring background
If a fault occurs, inverter will automatically stop operation, and discon-
nect the AC relay. The fault information will be displayed in the app.
Fault
Once the fault is removed in recovery time, inverter will automatically re-
sume running.
table 7-3 Description of PID Function State
State Description
PID recovery
The inverters perform PID recovery actively.
running
It is detected that the ISO impedance is abnormal or the PID function
PID abnormity
cannot work normally after the PID function enabled.
If the inverter is running abnormally, the alarm or fault icon will be displayed in the lower
right corner of the inverter icon in power flow chart. The user can tap this icon to enter the
alarm or fault screen to view detailed information and corrective measures.
7.6 Run Information
Tap Run Information on the navigation bar to enter the screen showing running information,
slide the screen upwards to view all detailed information.
67
table 7-4 Run information
Classifica-
Parameter Description
tion
PV String n Voltage The input voltage of the nth string
Information String n current The input current of the nth string
Total On-grid Run-
/
ning Time
Daily On-grid Run-
/
ning Time
Negative Voltage to
Inverter DC side negative to ground voltage value
Ground
Voltage between the positive and negative poles
Bus Voltage
of the DC side of the inverter
Inverter
Internal Air
Information /
Temperature
Array Insulation Insulation resistance value of the input side to the
Resistance protection ground
Country Information /
Power Limitation
/
Mode
Reactive Power
/
Mode
Total DC Power DC side total input power
Input MPPT x Voltage The input voltage of the xth MPPT
MPPT x Current The input current of the xth MPPT
Daily Yield /
Monthly Yield /
Annual Yield /
Total Active Power Current active power value of the inverter
Total Reactive Power Current reactive power value of the inverter
Total Apparent
Current apparent power value of the inverter
Power
Output
Total Power Factor Power factor of the AC side of the inverter
Gird Frenquency Frequency of the AC side of the inverter
A-B Line Voltage
B-C Line Voltage Line Voltage
C-A Line Voltage
Phase A Current
Phase Current
Phase B Current
68
Classifica-
tion
Phase C Current
7.7 Records
Tap Records on the navigation bar to enter the screen showing event records, as shown in
the following figure.
figure 7-6 Records

Fault Alarm Record
Tap Fault Alarm Record to enter the screen, as shown in the following figure.
figure 7-7 Fault Alarm Record
Click to select a time segment and view corresponding records.

The inverter can record up to 400 latest entries.
Select one of the records in the list and click the record, to view the detailed fault info as
shown in following figure.
69
figure 7-8 Detailed Fault Alarm Information

Yield Record
Tap Yield Record to enter the screen showing daily power generation , as shown in the fol-
lowing figure.
figure 7-9 Power Curve
The App displays power generation records in a variety of forms, including daily power gen-
eration graph, monthly power generation histogram, annual power generation histogram
and total power generation histogram.
table 7-5 Explanation of power yields records
Show the power output from 5 am to 11 pm in a single day. Each
Power curve point in the curve is the percentage of present power and nominal
power.
Daily energy
Shows the power output every day in the present month.
histogram
70
Monthly energy
Shows the power output every month in a year.
histogram
Annual energy
Shows the power output every year.
histogram
Tap the time baron the top of the screen to select a time segment and view the correspond-
ing power curve.
Swipe left to check the power yields histogram.
Event Record
Tap Event Recordto view event record list.
Click to select a time segment and view corresponding records.

The inverter can at most record the latest 400 events.
7.8 More
Tap More on the navigation bar to enter the corresponding screen, as shown in the following
figure.
figure 7-10 More
7.8.1 System Parameters
Tap Settings→System Parameters to enter the corresponding screen, as shown in the fol-
lowing figure.
71
figure 7-11 System Parameters
* The image shown here is for reference only.

Boot/Shutdown
Tap Boot/Shutdown to send the boot/shutdown instruction to the inverter.
For Australia and New Zealand, when the DRM state is DRM0, the "Boot" option will be
prohibited.
Date Setting/Time Setting
The correct system time is very important. Wrong system time will directly affect the data
logging and power generation value. The clock is in 24-hour format.
Software Version
Version information of the current firmware.
7.8.2 Operation Parameters

Running Time
Tap Settings→Operation Parameters→Running Time to enter the corresponding screen,
on which you can set "Running Time".
figure 7-12 Running Time

PID Parameters
Tap Settings→Operation Parameters→PID Parameters to enter the corresponding
screen, on which you can set "PID Parameters".
72
figure 7-13 PID Setting
table 7-6 PID Parameter Description
Set enabling/disabling of the PID night recovery function. PID night
PID repair
recovery functions between 22:00 pm and 5:00 am by default.
Enable this function of the inverter to protect PV modules from PID
PID protection
effect during the daytime
If ISO impedance abnormality or PID function exception is de-
tected during running of the PID function, the inverter reports a
Clear PID alarm
PID false alarm and reminds the user to take corresponding meas-
ures. After processing, clear the alarm via this parameter.
PID Scheme Apply negative or positive voltage.
Full-Day PID Enable this function to enable both PID repair and PID protection.
Suppression
7.8.3 Power Regulation Parameters

Active Power Regulation
Tap Settings→Power Regulation Parameters→Active Power Regulation to enter the
screen, as shown in the following figure.
73
figure 7-14 Active Power Regulation
table 7-7 Active Power Regulation
Definition/Setting
Parameter Range
Description
Active power soft start The switch for enabling/dis- Enable/Disable

after fault abling the soft start function
after a fault occurs.
Active power soft start Time that the soft start takes to 1s~1200s
time after fault raise the power from 0 to
100% rated power.
Active power gradient Switch for enabling/disabling Enable/Disable

control the active power rate settable
function.
Active power decline The decline rate of inverter ac- 3%/min~6000%/min

gradient tive power per minute.
Active power rising The rise rate of inverter active 3%/min~6000%/min

gradient power per minute.
Active power setting Switch for enabling/disabling Enable/Disable

persistence the function of saving output
limited power.
Active power limit The switch for limiting output Enable/Disable

power.
74
Definition/Setting
Parameter Range
Description
Active power limit ratio The ratio of limiting output 0%~100%

power to rated power in
percentage.
Shutdown when active Switch used to determine Enable/Disable

power limit to 0% whether the inverter is in stop
state when the limited power
reaches 0.
Reactive Power Regulation

Tap Settings→Power Regulation Parameters→Reactive Power Regulation to enter the
screen, as shown in the following figure.
figure 7-15 Reactive Power Regulation
table 7-8 Reactive Power Regulation
Definition/Setting
Parameter Range
Description
Reactive power genera- Switch for enabling/disabling Enable/Disable

tion at night night SVG function.
Reactive power ratio at Reactive power ratio set for -100%~0%/

night the night SVG function. 0%~100%
Reactive power setting Switch for enabling/disabling Enable/Disable

persistence the power-off function during
reactive power.
Reactive power regula- — Off/PF/Qt/Q(P)/Q(U)

tion mode
Reactive power Switch for enabling/disabling Enable/Disable

regulation reactive response function.
75
Definition/Setting
Parameter Range
Description
Reactive power regula- Ends time of reactive 0.1s~600.0s

tion time response.
Q(P)Curve Select the corresponding Curve A/Curve B/Curve C*

curve according to local
regulations
QP_P1 Output power at P1 on the Q 0.0%~100.0%

(P) mode curve (in
percentage)

(P) mode curve (in
percentage)

(P) mode curve (in
percentage)
QP_K1 Power factor at P1 on the Q(P) Curve A/Curve

mode curve C:0.800~1.000
Curve B: [-0.600~0.600]*Ac-
tive Overload Rate/1000
QP_K2 Power factor at P2 on the Q(P) Curve A/Curve C:

mode curve 0.800~1.000
Curve B: [-0.600~0.600]*Ac-
QP_K3 Power factor at P3 on the Q(P) Curve A/Curve C:

mode curve 0.800~1.000
Curve B: [-0.600~0.600]*Ac-
QP_EnterVoltage Voltage percentage for Q(P) 100.0%~110.0%

function activation
QP_ExitVoltage Voltage percentage for Q(P) 90.0%~100.0%

function deactivation
QP_EXitPower Power percentage for Q(P) 1.0%-20.0%

function deactivation
QP_EnableMode Unconditional activation/deac- Yes/No

tivation of Q(P) function
76
Definition/Setting
Parameter Range
Description
Q(U)Curve Select the corresponding Curve A/Curve B/Curve C*

curve according to local
regulations
QU_V1 Pre-set grid voltage U1 that is 80.0%~100.0%

reactive according to the grid
voltage
QU_Q1 Pre-set proportion of reactive [-60.0%-0]* Overload Rate/

power according to the grid 1000
voltage U1

voltage.
QU_Q2 Pre-set proportion of reactive [-60.0%-60.0%]* Overload

power according to the grid Rate/1000
voltage U2.

voltage.
QU_Q3 Pre-set proportion of reactive [-60.0%-60.0%]* Overload

power according to the grid Rate/1000
voltage U3.

voltage.
QU_Q4 Pre-set proportion of reactive [0-60.0%]* Overload Rate/

power according to the grid 1000
voltage U4.
QU_EnterPower Active power for Q(U) function 20.0%~100.0%

activation
QU_EXitPower Active power for Q(U) function 1.0%~20.0%

deactivation
QU_EnableMode Unconditional activation/deac- Yes/No/Yes,Limited by PF

tivation of Q(U) function
QU_Limited PF Value — 0-1
77
**Curve C is reserved and consistent with Curve A currently.
figure 7-16 Q(U) Curve
figure 7-17 Q(P) Curve
7.8.4 Communication Parameters
Tap Settings→Communication Parameters→Serial Port Parameters to enter the corre-

sponding interface, as shown in the following figure.
figure 7-18 Serial Port Parameters
table 7-9 Serial Port Parameters
Parameter Range
Device Address 1–246
MPLC Parameters
Tap Settings→Communication Parameters→MPLC Parameters to enter the correspond-
ing interface, as shown in the following figure.
78
figure 7-19 MPLC Parameters
table 7-10 MPLC Parameters
Parameter Range
Band Num Band1, Band2
Array ID 1–255
Winding ID 1–10
7.8.5 Firmware Update
To avoid download failure due to poor on-site network signal, it is recommended to download
the firmware package to the mobile device in advance.
Upgrade when the irradiance is strong to prevent upgrade failure.
step 1 Enable the "Mobile data" of the mobile device.
step 2 Open the App, tap at the upper right corner and select Firmware Download.
79
figure 7-20 Firmware Download
step 3 Select the firmware from the file list and download. Tap Downloaded to view successfully
downloaded firmware package.
figure 7-21 Downloading Firmware Package
step 4 Login the App via local access mode. Refer to "7.4 Login".
step 5 Tap More on the App home screen and then tab Firmware Upgrade. Select the desired up-
grade package to upgrade the firmware.
figure 7-22 Updating Firmware
- - End
80
7.8.6 Password Changing
Tap Modify Password to enter the modify password screen, as shown in the following
figure.
figure 7-23 Change Password
The password shall consisit of 8–20 digits, including letters and numbers.
81
8 System Decommissioning
8.1 Disconnecting the Inverter
Danger of burns!
Even if the inverter is shut down, it may still be hot and cause burns. Wear protec-
tive gloves before operating the inverter after it cools down.
For maintenance or other service work, the inverter must be switched off.
Proceed as follows to disconnect the inverter from the AC and DC power sources. Lethal
voltages or damage to the inverter will follow if otherwise.
step 1 Disconnect the external AC circuit breaker and secure it against reconnection.
step 2 Rotate the DC switch to the "OFF" position for disconnecting all of the PV string inputs.
step 3 Wait about 5 minutes until the capacitors inside the inverter completely discharge.
step 4 Ensure that the DC cable is current-free via a current clamp.
- - End
8.2 Dismantling the Inverter
Risk of burn injuries and electric shock!

After the inverter is powered off for 5 minutes, measure the voltage and current
with professional instrument. Only when there is no voltage nor current can opera-
tors who wear protective equipment operate and maintain the inverter.
Before dismantling the inverter, disconnect both AC and DC connections.

If there are more than two layers of inverter DC terminals, dismantle the outer DC
connectors before dismantling the inner ones.
step 1 Refer to "5 Electrical Connection", for the inverter disconnection of all cables in reverse
steps. In particular, when removing the DC connector, use an MC4-Evo2 wrench to loosen
the locking parts and install waterproof plugs.
82
User Manual 8 System Decommissioning
step 2 Refer to"4 Mechanical Mounting", to dismantle the inverter in reverse steps.
step 3 If necessary, remove the wall-mounting bracket from the wall.
step 4 If the inverter will be used again in the future, please refer to "3.3 Inverter Storage" for a
proper conservation.
- - End
8.3 Disposal of the Inverter
Users take the responsibility for the disposal of the inverter.
Please scrap the inverter in accordance with relevant local regulations and stand-
ards to avoid property losses or casualties.
Some parts of the inverter may cause environmental pollution. Please dispose of
them in accordance with the disposal regulations for electronic waste applicable at
the installation site.
83
9 Troubleshooting and Maintenance
9.1 Troubleshooting
Once the inverter fails, the fault information can be displayed on the App interface. If the in-
verter is equipped with an LCD screen, the fault information can be viewed on it.
The fault codes and troubleshooting methods of all PV inverters are detailed in the table be-
low. The device you purchase may only contain some of the fault information, and when the
inverter fails, you can check the corresponding information through the fault codes from the
mobile app.
Fault code Fault name Corrective measures

Generally, the inverter will be reconnected to the
grid after the grid returns to normal. If the fault oc-
curs repeatedly:
1. Measure the actual grid voltage, and contact
the local electric power company for solutions if
the grid voltage is higher than the set value.
2, 3, 14, 15 Grid Overvoltage
2. Check whether the protection parameters are
appropriately set via the App or the LCD. Modify
the overvoltage protection values with the con-
sent of the local electric power operator.
3. Contact Sungrow Customer Service if the pre-
ceding causes are ruled out and the fault persists.
curs repeatedly:
1. Measure the actual grid voltage, and contact
4, 5 Grid Undervoltage the grid voltage is lower than the set value.
2. Check whether the protection parameters are
appropriately set via the App or the LCD.
3. Check whether the AC cable is firmly in place.
84
User Manual 9 Troubleshooting and Maintenance

Grid Generally, the inverter will be reconnected to the
8
Overfrequency grid after the grid returns to normal. If the fault oc-
curs repeatedly:
1. Measure the actual grid frequency, and contact
Grid the grid frequency is beyond the set range.
9
Underfrequency 2. Check whether the protection parameters are
appropriately set via the App or the LCD.
curs repeatedly:
1. Check whether the grid supplies power reliably.
2. Check whether the AC cable is firmly in place.
Grid Power 3. Check whether the AC cable is connected to
10
Outage the correct terminal (whether the live wire and
the N wire are correctly in place).
4. Check whether the AC circuit breaker is
connected.
1. The fault can be caused by poor sunlight or
damp environment, and generally the inverter will
be reconnected to the grid after the environment
Excess Leakage is improved.
12
Current 2. If the environment is normal, check whether
the AC and DC cables are well insulated.
curs repeatedly:
1. Measure the actual grid, and contact the local
13 Grid Abnormal
electric power company for solutions if the grid
parameter exceeds the set range.
85
9 Troubleshooting and Maintenance User Manual

curs repeatedly:
1. Measure the actual grid voltage. If grid phase
voltages differ greatly, contact the electric power
Grid Voltage company for solutions.
17
Imbalance 2. If the voltage difference between phases is
within the permissible range of the local power
company, modify the grid voltage imbalance pa-
rameter through the App or the LCD.
1. Check whether the corresponding string is of
reverse polarity. If so, disconnect the DC switch
and adjust the polarity when the string current
drops below 0.5 A.
28, 29, 208, PV Reserve Con- 2. Contact Sungrow Customer Service if the pre-
212, 448-479 nection Fault ceding causes are ruled out and the fault persists.
*The code 28 to code 29 are corresponding to
PV1 to PV2 respectively.
string 1 to string 32 respectively.
drops below 0.5 A.
532-547, 564- PV Reverse Con-
ceding causes are ruled out and the alarm
579 nection Alarm
persists.
86

Check whether the voltage and current of the in-
verter is abnormal to determine the cause of the
alarm.
1. Check whether the corresponding module is
sheltered. If so, remove the shelter and ensure
module cleanness.
2. Check whether the battery board wiring is
loose, if so, make it reliably connected.
548-563, 580- PV Abnormal
3. Check if the DC fuse is damaged. If so, replace
595 Alarm
the fuse.
persists.
Generally, the inverter will resume operation
when the internal or module temperature returns
to normal. If the fault persists:
1. Check whether the ambient temperature of the
inverter is too high;
2. Check whether the inverter is in a well-venti-
Excessively High
lated place;
37 Ambient
3. Check whether the inverter is exposed to di-
Temperature
rect sunlight. Shield it if so;
4. Check whether the fan is running properly. Re-
place the fan if not;
5. Contact Sungrow Power Customer Service if
the fault is due to other causes and the fault
persists.
Excessively Low Stop and disconnect the inverter. Restart the in-
43 Ambient verter when the ambient temperature rises within
Temperature the operation temperature range.
87

Wait for the inverter to return to normal. If the
fault occurs repeatedly:
1. Check whether the ISO resistance protection
value is excessively high via the app or the LCD,
and ensure that it complies with the local
regulations.
Low System Insu- 2. Check the resistance to ground of the string
39
lation Resistance and DC cable. Take corrective measures in case
of short circuit or damaged insulation layer.
3. If the cable is normal and the fault occurs on
rainy days, check it again when the weather turns
fine.
1. Check whether the AC cable is correctly
connected.
Grounding Cable 2. Check whether the insulation between the
106
Fault ground cable and the live wire is normal.
1. Disconnect the DC power supply, and check
whether any DC cable is damaged, the connec-
tion terminal or fuse is loose or there is a weak
contact. If so, replace the damaged cable, fasten
the terminal or fuse, and replace the burnt
component.
88 Electric Arc Fault
2. After performing step 1, reconnect the DC
power supply, and clear the electric arc fault via
the App or the LCD, after that the inverter will re-
turn to normal.
3. Contact Sungrow Customer Service if the fault
persists.
1. Check if the meter is wrongly connected.
2. Check if the input and output wiring of the me-
Reverse Connec-
ter is reversed.
84 tion Alarm of the
3. If the existing system is enabled, please check
Meter/CT
if the rated power setting of the existing inverter
is correct.
88

1. Check whether the communication cable and
the terminals are abnormal. If so, correct them to
ensure reliable connection.
Meter Communi-
2. Reconnect the communication cable of the
514 cation Abnormal
meter.
Alarm
persists.
1. Check whether the output port is connected to
actual grid. Disconnect it from the grid if so.
323 Grid Confrontation
1. Check whether the communication cable and
the terminals are abnormal. If so, correct them to
ensure reliable connection.
Inverter Parallel
2. Reconnect the communication cable of the
75 Communication
meter.
Alarm
persists.
7, 11, 16, 19–
25, 30–34, 36,
38, 40–42, 44–
50, 52–58, 60–
69, 85, 87, 92,
93, 100–105,
Wait for the inverter to return to normal.
107–114, 116–
Disconnect the AC and DC switches, and recon-
124, 200–211,
System Fault nect the AC and DC switches 15 minutes later to
248–255, 300–
restart the inverter. If the fault still exists, contact
322, 324–328,
Sungrow Customer Service.
401–412, 600–
603, 605, 608,
612, 616, 620,
622–624, 800,
802, 804, 807,
1096–1122
89

59, 70–74, 76, 1. The inverter can continue running.
82, 83, 89, 77– 2. Check whether the related wiring and terminal
81, 216–218, are abnormal, check whether there are any for-
220–232, 432– eign materials or other environmental abnormal-
System Alarm
434, 500–513, ities, and take corresponding corrective
515–518, 635– measures when necessary.
638, 900, 901, If the fault persists, please contact Sungrow
910, 911, 996 Power Customer Service.
MPPT Reverse drops below 0.5 A.
264-283
Connection 2. Contact Sungrow Customer Service if the pre-
1. The inverter can continue running.
2. Check whether the related wiring and termi-
nals are abnormal, check whether there are any
Boost Capacitor foreign materials or other environmental abnor-
332-363
Overvoltage Alarm malities, and take corresponding corrective
measures when necessary.
If the fault persists, please contact Sungrow
Power Customer Service.
Disconnect the AC and DC switches, and recon-
Boost Capacitor nect the AC and DC switches 15 minutes later to
364-395
Overvoltage Fault restart the inverter. If the fault still exists, contact
Sungrow Customer Service.
90

1. Check whether the number of PV modules of
the corresponding string is less than other strings.
If so, disconnect the DC switch and adjust the PV
module configuration when the string current
drops below 0.5 A.
String Current 2. Check whether the PV module is shaded;
1548-1579
Reflux 3. Disconnect the DC switch to check whether
the open circuit voltage is normal when the string
current drops below 0.5 A. If so, check the wiring
and configuration of the PV module,
4. Check whether the orientation of the PV mod-
ule is abnormal.
1. When the fault occurs, it is forbidden to directly
disconnect the DC switch and unplug PV termi-
nals when the direct current is greater than 0.5 A;
2. Wait until the direct current of the inverter falls
below 0.5 A, then disconnect the DC switch and
1600 - 1615, PV Grounding
unplug the faulty strings;
1632 - 1655 Fault
3. Do not reinsert the faulty strings before the
grounding fault is cleared;
4. If the fault is not caused by the foregoing rea-
sons and still exists, contact Sungrow Customer
Service.
1. It is prohibited to disconnect the DC switch
when the DC current is greater than 0.5 A when
the fault occurs.
System Hardware
1616 2. Disconnect the DC switch only when the inver-
Fault
ter DC side current drops below 0.5 A.
3. It is prohibited to power up the inverter again.
Please contact Sungrow Customer Service.
91
9.2 Maintenance
9.2.1 Maintenance Notices
Risk of inverter damage or personal injury due to incorrect service!
• Be sure to use special insulation tools when perform high-voltage operations.
• Before any service work, first disconnect the grid-side AC circuit breaker and
check the inverter status. If the inverter indicator is off, please wait until night to
disconnect the DC switch. If the inverter indicator is on, directly disconnect the
DC switch.
erators who wear protective equipment operate and maintain the inverter
• Even if the inverter is shut down, it may still be hot and cause burns. Wear pro-
tective gloves before operating the inverter after it cools down.
To prevent misuse or accidents caused by unrelated personnel: Post prominent

warning signs or demarcate safety warning areas around the inverter to prevent
accidents caused by misuse.
Restart the inverter only after removing the fault that impairs safety performance.
As the inverter contains no component parts that can be maintained, never open
the enclosure, or replace any internal components.
To avoid the risk of electric shock, do not perform any other maintenance opera-
tions beyond this manual. If necessary, contact SUNGROW for maintenance. Oth-
erwise, the losses caused is not covered by the warranty.
Touching the PCB or other static sensitive components may cause damage to the
device.
• Do not touch the circuit board unnecessarily.
• Observe the regulations to protect against electrostatic and wear an anti-static

wrist strap.
92
9.2.2 Routine Maintenance

Item Method Period
Check the temperature and dust of
the inverter. Clean the inverter enclo-
Six months to a year (de-
sure if necessary.
System clean pend on the dust contents
Check if the air inlet and outlet are
in air.)
normal. Clean the air inlet and outlet,
if necessary.
Check whether there is fan warning
using App.
Check whether there is any abnormal
Fans Once a year
noise when the fan is turning.
Clean or replace the fans if necessary
(see the following section).
Check whether the cable entry is in-
sufficiently sealed or the gap is exces-
Cable entry Once a year
sively large, and reseal the entry
when necessary.
Check whether all cable are firmly
connected in place.
Electrical
Check whether a cable is damaged, Six months to a year
Connection
especially the part contacting the met-
al enclosure.
9.2.3 Cleaning Air Inlet and Outlet
A significant amount of heat is generated when the inverter is working.

In order to maintain good ventilation, please check to make sure the air inlet and outlet are
not blocked.
Clean the air inlet and outlet with soft brush or vacuum cleaner if necessary.
9.2.4 Fan Maintenance
• Power off the inverter and disconnect it from all power supplies before main-
taining fans.
erators who wear protective equipment operate and maintain the inverter.
• Fan maintenance must be performed by professionals.
93
Fans inside the inverter are used to cool the inverter during operation. If the fans do not op-
erate normally, the inverter may not be cooled down and inverter efficiency may decrease.
Therefore, it is necessary to clean dirty fans and replace the broken fans in a timely manner.
The operation procedure is as follows:
step 1 Stop the inverter (see 8.1 Disconnecting the Inverter).
step 2 Loosen the screw on the sealing plate of the fan module.
step 3 Press the tab of the latch hook, unplug the cable connection joint outwards, and loosen the
screw on the fan holder.
94
step 4 Pull out the fans, four on the left side and one on the right side. Clean them with a soft brush
or vacuum cleaner, and replace them when necessary.
step 5 Reinstall the fan back to the inverter in reverse order and restart the inverter.
- - End
95
10 Appendix
10.1 Technical Data

Parameters SG250HX
Input (DC)
Max. PV input voltage 1500V
Min.PV input voltage/Startup in-
600V / 600V (Optional:500V / 500V)
put voltage
Nominal input voltage 1160V
MPP voltage range 600~1500V (Optional:500~1500V)
MPP voltage range for nominal
860~1300V
power
No. of independent MPP inputs 12
Max. number of PV strings per
2
MPPT
Max. PV input current 26 A * 12 (Optional:30 A * 12)
Max.DC Short-circuit current 50 A * 12
Output (AC)
250 kVA @ 30 ℃ / 225 kVA @ 40 ℃ / 200 kVA @
AC output power
50℃
Max. AC output current 180.5 A
Nominal AC voltage 3 / PE, 800 V
AC voltage range 680 – 880V
Nominal grid frequency/Grid fre-
50Hz / 45~55Hz，60Hz / 55~65Hz
quency range
Total harmonic distortion (THD) < 3 % (at nominal power)
DC current injection <0.5%In
Power factor >0.99/0.8 leading – 0.8 lagging
Feed-in phases / Connection
3/3
phases
Efficiency
Max. efficiency / European
99.0% / 98.8%
efficiency
Protection
DC reverse connection
Yes
protection
96
User Manual 10 Appendix
Parameters SG250HX
AC short-circuit protection Yes
Leakage current protection Yes
Grid monitoring Yes
Ground fault monitoring Yes
DC switch / AC switch Yes / No
PV string current monitoring Yes
Q at night Yes
An-ti PID and PID recovery
Yes
function
Overvoltage protection DC Type II / AC Type II
General Data
Dimensions (W*H*D) 1051*660*363 mm
Weight 99 kg
Isolation method Transformerless
Degree of protection IP66
Night power consumption ＜2 W
Operating ambient temperature
-30 to 60 ℃
range
Allowable relative humidity range
0 - 100%
(non-condensing)
Cooling method Smart forced air cooling
Max. operating altitude 5000 m (> 4000 m derating)
Display LED, Bluetooth+APP
Communication RS485 / PLC
DC connection type MC4-Evo2 (Max. 6 mm², optional 10mm² )
AC connection type OT/DT terminal (Max. 300 mm²)
Q at night function, LVRT, HVRT, active & reactive
Grid Support
power control and power ramp rate control
10.2 Wring Distance of DI Dry Contact
The maximum wiring distance of DC dry contact must meet the requirements in the Table
below. The wiring distance L is the total length of all DI signal cables.
97
10 Appendix User Manual
LK refers to the cable length in one direction between the DI dry contact terminal of the kth in-
verter and the corresponding terminal of the (k-1)th inverter.
table 10-1 Correspondence between number of inverters and maximum wiring distance
Number of Maximum wiring distance(unit:m)
inverter 16AWG / 1.31mm2 17AWG / 1.026mm2
1 13030 10552
2 6515 5276
3 4343 3517
4 3258 2638
5 2606 2110
6 2172 1759
7 1861 1507
8 1629 1319
9 1448 1172
10 1303 1055
11 1185 959
12 1086 879
13 1002 812
14 931 754
15 869 703
16 814 660
17 766 621
18 724 586
19 686 555
20 652 528
21 620 502
22 592 480
23 567 459
24 543 440
25 521 422
98
User Manual 10 Appendix
In case the specification of the cable used is not included in the Table above, when
there is only one inverter, ensure that the line impedance of the input node is less
than 300Ω; and when there are multiple inverters connected in the daisy chain, en-
sure that the impedance is less than 300Ω/number of inverter.
10.3 Quality Assurance
When product faults occur during the warranty period, SUNGROW will provide free service
or replace the product with a new one.
Evidence
During the warranty period, the customer shall provide the product purchase invoice and
date. In addition, the trademark on the product shall be undamaged and legible. Otherwise,
SUNGROW has the right to refuse to honor the quality guarantee.
Conditions
• After replacement, unqualified products shall be processed by SUNGROW.
• The customer shall give SUNGROW a reasonable period to repair the faulty device.
Exclusion of Liability
In the following circumstances, SUNGROW has the right to refuse to honor the quality
guarantee:
• The free warranty period for the whole machine/components has expired.
• The device is damaged during transport.
• The device is incorrectly installed, refitted, or used.
• The device operates in harsh conditions beyond those described in this manual.
• The fault or damage is caused by installation, repairs, modification, or disassembly per-

formed by a service provider or personnel not from SUNGROW.
• The fault or damage is caused by the use of non-standard or non-SUNGROW compo-

nents or software.
• The installation and use range are beyond stipulations of relevant international
standards.
• The damage is caused by unexpected natural factors.
For faulty products in any of above cases, if the customer requests maintenance, paid main-
tenance service may be provided based on the judgment of SUNGROW.
10.4 Contact Information
In case of questions about this product, please contact us.
99
10 Appendix User Manual
We need the following information to provide you the best assistance:
• Model of the device
• Serial number of the device
• Fault code/name
• Brief description of the problem
For detailed contact information, please visit: https://en.sungrowpower.com/contactUS.
100

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PV Grid-Connected Inverter

All Rights Reserved

• It is prohibited to use data contained in firmware or software developed by SUNGROW,

• It is prohibited to perform reverse engineering, cracking, or any other operations that

It will be referred to as "inverter" hereinafter unless otherwise specified.

“NOTE” indicates additional information, emphasized contents or tips that may be

• Injury or death to the operator or a third party;

• Damage to the product and other properties.

1.1 Unpacking and Inspection

Check all safety signs, warning labels and nameplates on devices.

1.2 Installation Safety

Make sure there is no electrical connection before installation.

Improper installation may cause personal injury!

• If the product supports hoisting transport and is hoisted by hoisting tools, no

1.3 Electrical Connection Safety

• Operators must wear proper personal protective equipment during electrical

• Respect all safety instructions listed in relevant documents about PV strings.

Danger to life due to a high voltage inside the inverter!

• Be sure to use special insulation tools during cable connections.

• Electrical connection must be performed by professionals.

1.4 Operation Safety

• When the inverter is running, do not touch its enclosure.

1.5 Maintenance Safety

Risk of inverter damage or personal injury due to incorrect service!

To prevent misuse or accidents caused by unrelated personnel: Post prominent

1.6 Disposal Safety

2.1 System Introduction

The inverter is a transformerless 3-phase PV grid-connected inverter. As an integral compo-

figure 2-1 Inverter Application in PV Power System

The inverter applies only to the scenarios described in this manual.

Item Description Note

The following figure shows the common grid configurations.

2.2 Product Introduction

figure 2-2 Inverter Appearance

No. Name Description

Model Dimensions (W*H*D) Weight (kg)

figure 2-3 Dimensions of the Inverter(in mm)

2.3 Symbols on the Product

Do not dispose of the inverter together with household waste.

TÜV mark of conformity.

UKCA mark of conformity.

Danger to life due to high voltages!

Read the user manual before maintenance!

2.4 LED Indicator

table 2-1 State description of the LED indicator

LED color State Definition

LED color State Definition

The Bluetooth connection is established, data commu-

OFF Both the AC and DC sides are powered down.

2.6 Circuit Diagram

The following figure shows the main circuit of the inverter.

figure 2-4 Circuit Diagram

2.7 Function Description

The inverter is equipped with the following functions:

• When the PID repair function is enabled, it works only at night.

3.1 Unpacking and Inspection

• Check the packing case for any visible damage.

• Check the inner contents for damage after unpacking.

Contact SUNGROW or the transport company in case of any damage or incompleteness,

Model Dimensions (WHD) Weight (kg)