1. An international online car parts business wants customers to find parts for any vehicle easily.

You
are asked to implement the following requirement: Customers muse select a make, model, and year
to initiate a vehicle-specific search.

How do you configure the data storage in the application to implement the requirement?

A.Configure a data page to store the make, model, and year vehicle data.

B.Configure a connection to an external system of record that contains the make, model, and year
vehicle data

C.Configure a static list of the make, model, and year vehicle data.

D.Configure a local data storage of the make, model, and year vehicle data.

ans: B

2. You are implementing a data entry screen to include an asset ID field to track company equipment.
All asset IDs are eight characters in length. The first three characters are letters followed by a five-digit
number.

Which vaidation approach restricts entries for the asset ID field to the required format?

A.Validate rule

B.Min/Max characters

C.Text data type

D.Edit Validate rule

ans: D. Edit Validate Rule

3. In which three situations can you use a data transform? (Choose Three)

A.To set the destination location as the arrival location

B.To create a new property after case creation

C.To set the default arrival date to five days in the future

D.To copy the first and last name properties into a single property value

E.To perform an action that allows the user to update a reservation

ans : A, C and D

4. Which two of the following use cases do you implement by using one or more calculated fields?
(Choose Two)

A.A sales representative wants to quote the cost of an insurance policy based on selected coverage
options

B.An accountant wants to list the largest order for the last month, for each customer account.

C.A project manager wants to estimate the cost of painting a banquet hall based on labor and materials
required

D.A certification manager wants to determine the number of exams conducted at each testing facility in
the current quarter.

ans: A and C

5. Data Transform correct answer:

Set .Quantity Equal To 1

6. A requirement states: The date of birth submitted for first grade students must be at least five
years before September 1 of the current year.

Which three validation methods, when applied in combination, satisfy the requirement? (Choose
Three)

A.When rule

B.Calendar control

C.Date data type

D.Validation rule

E.Edit validate rule

ans: Calendar , Date and Validate rule

7. A data page holds product information. The data page's Reload if older Than field is set to 15
minutes.

The data page is created at 06:12.

At 06:20 the user requests product information.

At 06:42 the user requests product information.

When is the data page reloaded?

A.06:35

B.06:20

C.06:27

D.06:42

ans: D)06:42

8. Pick list - Collection of applicable discount codes

Field Group - collection of related values that make up a single employee record

Field Group list - collection of unique shipping address associated with the customer account.

9. In a Human Resources (HR) application, a business architect has developed a new process for the
Onboarding case type. You want to test the process and the fields to verify the UI elements collect
expected results.

When applied in combination, which two configurations allow you to record a set of interactions and
save the test results to verify the process functionality? (Choose Two)

A.Add explicit assertions on the UI elements

B.Create a unit test for the Onboarding case type

C.Create a scenario test for the Onboarding case type

D.Add validations on the UI elements

ans: A and C

10. Which two conditions do you test with a unit test? (Choose Two)

A.A data page populates without any errors

B.A property value is set correctly by a data transform

C.An application displays user views for 20 users within three seconds.

D.An application is successfully migrated to a test system.

ans: A and B

11. Which two configuration steps do you perform, in combination, to record a unit test for
automated testing? (Choose Two)

A.Select a ruleset configured to store automated test cases

B.Add a test case to the Automated Testing landing page.

C.Add an assertion to define an expected result

D.Select a ruleset that is configured to store the results of the test.

ans: A and C

12. From the employee training portal, an employee opens a new Enrollment case, submits course
selections, and receives an email confirmation. There is an error in the email confirmation. You must
identify the cause of the error by recording a set of interactions on the portal and testing expected
behavior on the data collection fields.

What three steps, when applied in combination, achieve the required testing? (Choose Three)

A.Add stage-entry validations on the Enrollment case fields

B.Create a test case for the employee portal.

C.Add assertions on the UI elements to verify correct data collection

D.Run a new Enrollment case from the employee training portal

E.Add field validations on the course selection step.

ans : BCD

13.How do you route an assignment so that any available member of the department can perform the
task?

A.Route the assignment to a work list

B.Route the assignment to the admin user

C.Route the assignment separately to all members.

D.Route the assignment to a work queue.

ans: D

14.

Business - Deliviries per month versus damaged goods

process - customer support cases handled per month

business - profilt margin by types of good sold monthly

business - sales training investment versus annual revenue

process - Average number of days for customer deliveries.

15. A purchase request list report includes columns for case ID and regional cost center. A manager
wants the report to show the total number of purchase requests for each of the regional cost centers.

How do you configure the report definition?

A.Summarize the regional cost centers by count.

B.Create a filter for each cost center and count the case IDs.

C.Summarize the case ID column by count

D.Define a function for the cost center column to total the case IDs.

ans: C. Summarize the case ID column by count

16. A manager requests a report that contains the following columns: Create Date, Case ID, Create
Operator, and Work Status. You must sort the cases so the case with the most recent create date
appears at the top of the list and descends in order.

How do you design the report definition to support this requirement?

A.Add a filter condition where Create Date is greater than the current date.

B.Make the Create Date the first column in the report.

C.Select Highest to Lowest sort type for Create Date

D.Select Lowest to Highest sort type for Create Date.

ans: C

17. Based on security factors, which two options are considered strong passwords? (Choose Two)
A.1Lik3Chocolate&StrawberryIcecre@m

B.Pe6@5yst3m$

C.d8073&gxn*,.ki;vnhdf($

D.bluedoor

ans: A, C

18. User A should have application permissions that are identical to User B's permissions. Unlike User
B, User A lacks access to the My Cases page.

How do you grant access to the My Cases page for User A?

A.Update User A to the same role as User B

B.Add the My Cases page to the User A profile.

C.Update the User A account to access the same portal as User

D.Add the My Cases page to the User A role.

ans: A

19. How do you enable field-level auditing for properties?

A.Add an auditing optional action to the case workflow.

B.Enable the auditing feature on the property rule forms.

C.Add a field validation to the case workflow.

D.Enable field-level auditing for the case type.

ans: A. Enable field-level auditing for the case type.

20. Implementation:

Stop or slow a brute force attack by enforcing a waiting period after three failed attempt - lockout
policies

a user is required to verify their identity with one time password sent by SMS text message - multi
factor
Stop or slow a brute force attack by enforcing a challenge response text upon authentication failure -
captcha

21. A government application provides field placeholder values to help users enter the correct data.
The Design Lead has asked you to increase the font size on an field placeholder value components to
help visually impaired users.

Which configuration applies the font styling requirement on the field placeholder values in the
application?

A.Update the existing Default theme text entry

B.Run a case type that uses the component and change the font on the view

C.Add a new theme text entry to the application theme

D.Upload a new application theme

ans: C

22. A car insurance quote requires a view for potential customers to enter information to process the
request.

What are the three primary decisions to make before you add fields to the view? (Choose Three)

A.Is field entry required?

B.How do users enter values into the field?

C.Do users need to see the field?

D.Does the field require a data source?

E. Are processing actions applied to the field?

ans: A,B and C

23. Users can select a check box to subscribe to a text messaging service. Selecting the check box
displays a field for a user to enter a mobile phone number.

How do you configure the application to display a field for entering a mobile phone number only
when the check box is selected?

A.Use a when condition in a data transform to determine whether to show the mobile phone number
field.
B.Use a when condition in the flow to branch the flow based on case data.

C.Use a circumstance on the check box property to create a rule variant that is effective when the check
box is selected.

D.Use a when condition in the UI form to determine whether to show the mobile phone number field.

ans: D

24. In an application that sells office supplies, the Payment view displays order items and collects
payment information. In the Payment section rule, the order items are grouped in a dynamic layout.
You find out later that the Order Summary view must also display the order items.

How do you configure the UI so that the order items display is shared between the Payment view and
Order Summary view?

A.Convert the Payment section layout that contains order items to a section, and embed this section in
the Order Summary section.

B.Build the Order Summary section with a layout inside to group the order items, similar to the Payment
section.

C.Embed the Payment section in the Order Summary section.

D.Reuse the Payment section in the Order Summary view and use a disable when condition to disable
payment information on the Payment section rule.

Ans: D

25.Apartment tenants submit maitenance request that specify their name, address, request type

and description of the request.

the apartment management company often recieves multiple request from a single address

about the same issue. the company wants to identify duplicate maitenance request that are

submitted less than 30 days apart.

which three configurations when applied in combination on the search duplicate cases step

achieve this goal?

A. Configure the time period for the request date as a weighted condition

B. Configure the apartment address as a weighted condition

C. Configure the apartment address as a basic condition

D. Configure the request type as the weighted condition

E. Configure the tenant name as the basic condition

Ans: A, C and D

26. Select each use case on the left and drag it to the appropriate router on the right.

Correct Answers:

Team manager must approve all the expense request - Route to the specific user

An agent who speaks French must work on the case if the

customer indicate prefred language is french - Route based on business logic

Accounts Recievable must audit incoming billing request- Route based on Work Queue

Same customer must complete the next data collection form - Route to the current user

27. Match the correct role:

Advocates for business users - Business Architect

Work with SME and Stakeholders to understand business needs - Business Architect

Design and configures the application - System Architect

Defines application service Level agreement and business rules. - Business Architect

Contributes techincal implemention skills - System Architect

28.A customer refund case type requires that an auditor recieves email notification if the refund is
greater than twice the price of the item.

which participant role do you select to configure this requirement?

A. Customer

B. Intereseted Individual

C. Owner
D. Work Queue

Ans: Intereseted Individual

29.An Organization request the following behaviour for a case type that allows customer to place
orders for fullfillment.

when the customer logs in :

1. Application identifies the customer upon log in

2. Case types list the last 10 orders placed by the customers

3. Customer can select one of the previous 10 order as the basis of current order.

Match the following :

Previous order - Data pages

Customer Information - System pages

Current order - User pages

30.To qualify the instant loan , an applicant name must earn a monthly income of at least GBP2000
and cannot exceed GBP2000 in total liability.

How do you enforce these restricitions when requesting an instant loan?

A. Use a validate rule to call two edit validate rules : one for income and one for liability

B. use two edit validate rules : one for income and one for liability

C. use a single Validate rule with two conditions : one for income and one for liability

D. use UI Controls to validate the entries in the income and liability fields.

Ans: C

31.An order fullfillment case type allows a customer to update user profile information during order
placement stage.

the user profile consist of three pages.

Account ID and password

Customer contact information

A list of open orders with the status of each order.

How do you configure the case type to allow customers to update any of the user profile pages at any
time during case processing?

A. Add a set of optional actions to the case workflow.

B. Add an alternate stage to the case life cycle.

C. Add an optional process to the case workflow.

D. Add a button for each profile page to each assignment

Ans : A

32.A stake holder prefers to group a set of existing actions into multistep form .Which work item do
you create

in agile workbench to address this change request?

A. Bug

B. Feedback

C. Status

D. User Story

ans : B. Feedback

33.What two user information comprise the data element?

A. the name of the referencing user view

B. the name of the data element

C. the name of the clipboard page

D. the value of the data element.

Ans: B and D

34.When applying for a credit limit increase , customer with standard credit cards must provide
information in an employement
information process . Request from customers with platnium credit cards automatically skip this
process.

What task do you perform to implement this requirement?

A. In the employment information process, add the card type true/false field to the user view.

B. In the employment information process, add the custom condition to start the process by testing the
card type.

C. In the employement information process, add an approve or reject step to test the card type.

D. In the employement information process, Validate card type for continued processing.

Ans: B

35.A life insurance company satellite office in various countries. Each satellite office has its own
queue, Company policy require that life insurance underwriting is assignment to office based on the
resident of the policy owner.

Which routing approach supports this requirement?

A. Route the assignment to the correct work queue using skill-based routing.

B. Route the assignment to the correct work queue using an authority matrix.

C. Route the assignment to a specific underwrite based on business logic.

D. Route the assignment to the correct work queue bawd on business logic.

Ans: D

36.The business process for an automobile insurance claim consists of the following phases:

• Submission: The customer contacts a customer service representative (CSR) to file the claim.

• Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an
estimate of the cost of repairs.

• Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and
customer as necessary.

• Verification: After each vehicle repair, the adjuster closes the claim.

According to Pega best practices, which phase can you implement as a child case?
A. Review

B. Verification

C. Repair

D. Submission

Ans: C

37.Hospital Staff members enter appointment details including relevant patient information ,
diagnoses, lab orders and prescribed medication. this information is aggregated in the patient visit
summary view. patient recieves a copy of this view through email.

which two configuration applied in combination achieve this behaviour?

A. Add a create PDF automation that references the patient visit summary review.

B. Add a send email step and enable option to include attachments.

C. Add a send email step and compose the message to reference the relevant properties.

D. enable email notifications on the case type.

Ans: A and B

38.You are developing a case type to process visa applications. As part of the process, applicants need
to schedule an interview with the consulate.. A child case is created for the interview process and
assessment. Following the interview, it typically takes 48 hours for consulate that to reach a decision.
For the visa case to proceed to applicant notification, the interview case needs to be resolved.

How do you configure a case to achieve the required behavior?

A. Add a Create step creates the interview child case, Following the step, add a Wait step that pauses
the parent case unit 48 hours have elapsed.

B. Add a Create step creates the interview child case, Following the step, add a Wait step that pauses
the parent case unit the interview case reaches a status of Resolved and after 48 hours have elapsed.

C. Add a Create step creates the interview child case, Following the step, add a Wait step that pauses
the parent case unit the interview case status of Resolved.

D. Add a Create step creates the interview child case, There is no need to add a wait step.

ans: C
39.You are designing a form for an online bookstore to show new arrivals. which layout to be used to
display the book pictures ?

Repeating Dynamic layout

40.which issue do you address by simulating the data source ?

A. you need to test a save plan for a savable data page that updates cost of coverage options for
insurance policies.

B. In Production , the customer database needs to be taken off line overnight for scheduled
maintenance

C. The product database moves to a new data source accessible by a web service that is not yet
configured.

D. During staging you need to access relaistic customer data without exposing personally identifying
information

to presenters.

Ans: C

42.Which two dependencies do you directly enforce with a wait step ?

A. pausing a case until a predetermined time expires.

B. pausing a case until a user submits a specified value.

C. pausing a case until another case reaches a specified status

D. pausing a case until a new child case is created.

Ans: A and C

43.Before development , your team creates a spreadsheet with work items to populate the backlog

Al work items that describe business requirement are priortized as must have .

you also create work items to address.

A future enhancement request to group a set of existing steps into a multistep form

A dropdown list that is missing one of the required options . This work items is in progress because
the missing option prevents work being done.

How do you populate the backlog directly from spreadsheet?

A. Create Bug

B. Create Feedback

C. Import Stories

D. Create Stories

Ans : C

44.A home loan application requires approvals from the legal team manager and finance team
manager.

the legal team manager must approve before finance team manager.

how do you configure this requirement?

A. Create an approval process for each manager in parallel

B. Apply business logic to route a single assignment in correct order

C. Create an approval step with cascading approval.

D. Route an assignment to a work queue where both roles have access.

Ans: C

45.In an insurance claim application ,you have the following requirement

All claim must be resolved within one week.

To meet this requirement you configure a service level. where should the service level be

configured?

A. Process

B. Stage

C. case type

D. Step
Ans: Case type.

46. A hotel booking application allows customers to change rooms after making a reservation. The
status of each room in each hotel is stored on a data page sourced from a database table.

Which two configuration options do you use to update the database table when a customer changes
rooms? (Choose two.)

A. A When rule to trigger the database update

B. An editable data page containing the room information

C. A savable data page containing the room information

D. A data transform to copy updates to the data page

Ans: C, D

47. A development team plans to enhance functionality of an existing application by changing several
user interface rules. The team would like to pilot the enhancements to a small group of users before
rolling the changes out to the entire user base.

What approach maximizes reuse and maintainability?

A. Place the updated rules into a new minor version of the ruleset and include the new ruleset version in
a new application.

B. Place the updated rules into a new ruleset and include the new ruleset in a new application.

C. Place the updated rules into a new ruleset and include the new ruleset in a new version of the
application.

D. Place the updated rules into a new minor version of the ruleset and include the new ruleset version in
a new version of the application

Ans: D

48. Which configuration informs a user by Email when an assignment is added to the user worklist?

A. Configure the case type to send assignment notification to assigned users.

B. Add a send email step to the process after the assignment to notify the assigned user.

C. Configure a service level to send a notification to the assigned user.

D. Add a send notification step to the process after the assignment to notify the assigned user.

Ans: A

49. Users are spending excess time researching duplicate cases to determine whether to process or
resolve the cases. Which two options allow you to reduce the number of potential duplicate cases?
(Choose two)

A. Decrease the weighting threshold.

B. Increase the weights of the weighting conditions.

C. Increase the weighting threshold.

D. Decrease the weights of the weighting condition

Ans: C, D

50. Users create Insurance Coverage Request Cases to authorize insurance payments. Users enter
information that includes the name of the patient, the date of the procedure and the type of the
procedure. After entering the information, user submits the request for a review of the patient's
insurance policy. Because multiple users enter requests, duplicate request can occur. A request is
considered a duplicate if the patient name, procedure type, procedure date match an existing request.
You have been given two requirements:

- Ensure that users can identify duplicate requests.

- If a case is duplicate, it is not written to the database. Otherwise, write the case to the database.

Which two options configure application so that users can identify duplicate requests? (Choose two)

A. Add a duplicate search step to the case life cycle design.

B. Configure a duplicate search decision table and add it to a Decision shape

C. Configure weighted conditions.

D. Configure a validate rule to validate matching cases.

Ans: A,C

56.In a order case type, a percentage-based discount is automatically applied to the customer's order
based on :
1. The number of years the customer has been a member

2. the membership type (Standard , Silver or Gold )

How do you configure a Configuration Setting to determine the discount?

Type - Text, Boolean, Decimal , picklist

Default value - Constant, Calculated from decision table

ans: Type - Decimal,

Default value - Calculated from decision table

57.A requirement states : when a customer applies for a credit card ,a credit check must be completed
in order for the credit to be approved.

Select the case type relationship that satisifes the requirement.`

Make Credit check a child case of credit card request.

Make both loan request and credit check top cases.

Make credit check a spin off case of credit card request.

Make credit card request a child case of credit check

ans: Make Credit check a child case of credit card request.

58.An internet provider determines the best internet speed for a customer based on Customer's
answers to a series of nested questions such as whether the

customer is seeking service for a business or for a residence and what is expected internet usage.

which feature do you use to configure the application to recommend an internet speed based on
customer response.

Configure a view that displays Customer responses.

Configure a decision tree

Configure a decision table

Configure a process with multiple decision shapes.

ans: Configure a decision tree

59.Which scenario requires you to configure correspondence?

A case worker recieves a mobile push notification to approve an insurance claim

A case worker calls a customer for additional information about the case.

A case worker recieves a new insurance claim in thier work queues

A case worker recieves an email when the insurance claim is routed to the work list.

ans: A case worker recieves an email when the insurance claim is routed to the work list.

60.You are developing a VISA case type to process entry visa applications. As part of the process ,
applicants schedule an interview with the consultate.

An interview child case is created for the interview process . Following the interview , the consultate
reaches a decision within 48 hours or more. For the VISA case to proceed to applicant notification ,
the interview case needs to be resolved.

After you create the interview child case , how do you configure the case type to achieve required
behaviour?

Following the Create case step, add a wait step that pauses the parent case until the interview case
reaches the Resolved Status.

Following the Create case step, add a service level agreement that escalates the parent case after 48
hours.

Following the Create case step, add a wait step that pauses the parent case until the applicant schedules
the interview.

Following the Create case step, add an interview step that is automatically resolved after 48 hours.

ans: Following the Create case step, add a wait step that pauses the parent case until the interview
case reaches the Resolved Status.

61.A publishing company works with vendors to Translate their content from english to different
languages. the Project manager must send all the translation quotes

to their manager for review and approval.

if the quote is more than USD 5000, it must be approved by director

if the quote is more than USD 10000, it must be also approved by Vice president

How do you configure the case life cycle to support this behaviour?

Configure an approval step as a cascading approval with the reporting structure that uses custom
approvals.

Configure an approval step as a cascading approval with the reporting structure that uses all levels

Configure a series of approval steps that are configured as single level approvals.

Configure an approval step as cascading approval with an authority matrix.

ans: Configure an approval step as a cascading approval with the reporting structure that uses custom
approvals.

62.How do you indicate progress of the case towards resolution?

Design intent driven user interfaces.

Configure a case note field to capture progress information

Update case status with appropriate steps.

Apply service level to the assignment steps.

ans: Update case status with appropriate steps.

63.In an application for a credit limit increase, Customers with Standard Credit cards must provide
employment information in an employment verification process.

Platinum credit card customers who request a credit limit increase automatically skip this process.

How do you implement this requirement?

Add an approve/reject step to test whether the credit card type is Standard or Platinum

Add a boolean field to the view that customers enable if they have the platinum credit card.

Add a custom condition to start the employment verification process if the card type is standard.

Add a validation condition to the card type field to conditionally continue the process.

ans: Add a custom condition to start the employment verification process if the card type is standard.
64.A requirement states that : A Customer can update an address at any point during case processing
by performing the following steps.

1. Customer submits the new address

2. The application verifies that address matches postal service requirements

3. The customer then confirms the corrected address.

How do you configure this requirement?

Add a case wide optional action to the work flow to perform the address change process.

Add a button to each assignment to present the customer with a form to submit new address.

Add a case wide optional action to the work flow to submit a new address.

Add an alternate stage to the case life cycle to change the address

ans: Add a case wide optional action to the work flow to perform the address change process.

65.Drag and drop or match the following :

Process step Description

A user enters information for an IT request

The system evaluates the request type to determine next step.

A manager determines whether an expense report proceeds or is rejected.

The System notifies the user of the case status by Email

Process step

Automation

Decision

Approval

Collect information

answers:

A user enters information for an IT request - Collect Information

The system evaluates the request type to determine next step - Decision

A manager determines whether an expense report proceeds or is rejected -Approval

The System notifies the user of the case status by Email - Automation

66. In which two situations it is appropriate to use decision table ? ( Choose two)

A gym recommends a membership type based on the number and type of fitness classes the customer
wants to attend every month.

If the customer decide to add insurance , checked bags , or early boarding to their airline tickets , extra
fees are added to their work total.

A hair care company suggest a line of products to customers based on their hair type ,Scalp moisture ,
hair moisture and whether it is color treated.

Order total is calculated based on quantity and price of the item in the customer shopping cart.

ans: A gym recommends a membership type based on the number and type of fitness classes the
customer wants to attend every month.

A hair care company suggest a line of products to customers based on their hair type ,Scalp moisture ,
hair moisture and whether it is color treated.

67. Select each usecase and drag it to the appropriate automation shape on the right.

usecase

1. When an employee completes security compliance training , their training certificate is attached to
the case.

2. Customers recieve correspondence with an order number and the ship date when their order is
shipped.

3. Peer reviewers for a scientific paper recieve a mobile notification that the case is their worklist

4. when a time sheet is rejected, an employee can modify and send the timesheet for re-review

Create PDF

Push notification

Send Email
Change to a stage.

answers:

When an employee completes security compliance training , their training certificate is attached to the
case. - Create PDF

Customers recieve correspondence with an order number and the ship date when their order is
shipped. - Send Email

Peer reviewers for a scientific paper recieve a mobile notification that the case is their worklist - Push
notification

when a time sheet is rejected, an employee can modify and send the timesheet for re-review - Change
to a stage

66. In a claims application, Customers can file home insurance claims. Each claim contains a list of
items of loss. Depending on the situation some claims are investigated for potential fraud in parallel
to the actual claim process.

which two case types do you create to support this scenario?

Fraud investigation

Items of loss

Customer

Claim

ans : Fraud investigation and Claim

67. Which two statements are true about insights?

You can transform data queries into sharable visualizations

You can transform sharable visualizations into data queries

You can search for and select the fields that you want to add in an insight.

You can edit application data direclty in an insight

ans: You can transform data queries into sharable visualizations

You can search for and select the fields that you want to add in an insight.
68. Match the appropriate report type : Business or Process report

The number of Customer support request cases created per week.

Average duration and timeliness per assignment

Top 10 merchants with highest number of fraud cases.

Total Customer inquiry cases per state per product line

ans:

The number of Customer support request cases created per week - Process reports

Average duration and timeliness per assignment- Process reports

Top 10 merchants with highest number of fraud cases - Business reports

Total Customer inquiry cases per state per product line - Business reports.

69. A business architect has developed a new process for a case type.

To verify that UI elements collect expected results , you want to test the process and the fields.

Which two configurations , when used together allow you to record set of interactions and save the
results to verify the process functionality?

Add explicit assertions on the UI elements

Create a scenario test for the case type

Add Explict assertions on the scenario testing landing page

Create a unit test for the case type

ans: Add explicit assertions on the UI elements,Create a scenario test for the case type

70. A purchase request list report includes columns for case ID and regional cost center. A manager
wants the report to show the total number of purchase requests for each of the regional cost centers.

How do you configure the report definition?

A.Summarize the regional cost centers by count.

B.Create a filter for each cost center and count the case IDs.
C.Summarize the case ID column by count

D.Define a function for the cost center column to total the case IDs.

ans: .Summarize the case ID column by count

71. In the Answer Area - Choose the correct test type for each test characteristic.

Greatest number of test in the test suite - Unit Testing , Scenario Testing

Most Expensive to run - Unit Testing , Scenario Testing

Easiest to maintain - Unit Testing , Scenario Testing

ans:

Greatest number of test in the test suite - Unit testing

Most expensive to run - Scenario testing

Easiest to maintain- unit testing

72. Which option follows best practices for naming a ruleset in pega platform?

Credit Check: 03-01-02

Expense: 01-02-05

Pega-Prod : 01-04-01

Grand-Corporation-Human-Resources-Department:01-01-03

ans: Expense: 01-02-05

73. Which two configuration steps do you perform, in combination, to record a unit test for
automated testing? (Choose Two)

A.Select a ruleset configured to store automated test cases

B.Add a test case to the Automated Testing landing page.

C.Add an assertion to define an expected result

D.Select a ruleset that is configured to store the results of the test.

ans: Select a ruleset configured to store automated test cases

Add an assertion to define an expected result

75. Which piece of application Content do you localize using field values?

User Instructions in a paragraph rule

User editable text in a correspondence rule

Labels and dropdowns values on a section rule

Logos or other images on harness rule

ans: Labels and dropdowns values on a section rule

76. An order form provides four options from which customers can select one option.

According to the best practice, which of the following two UI Control types can be used to minimize
clutter on order form?

Radio button

Autocomplete

Dropdown

Checkbox

ans: Autocomplete and Dropdown

77.A form listing nearby restaurants has four columns:

* Restaurant name

* Restaurant location

* Thumbnail image of the seating area

* Make reservation (check box)

You want to ensure that users have the information they need to make a reservation regardless of
screen size. When viewed on a small screen, you do not need to display images. What three
configuration steps do you take to support this requirement? (Choose three.)

A Set the importance of the Make reservation column to Primary.

B Set the importance of the Restaurant name column to Primary.

C Set the importance of the image column to Other.

D Set the importance of the image column to Secondary.

E Set the importance of the Restaurant location and Make reservation columns to Secondary.

F Set the importance of the Restaurant name and Make reservation columns to Primary.

ans: B, C ,E

78. In a construction application , the user access group is configured with an Access of role to Object
record , as shown in following image.

Open Instances - 5

Modify Instances - 4

Delete Instances - 1

Run Reports - 3

Open Rules - 2

Modify Rules - 2

Delete rules - 0

Execute Activities - 2

Currently the application is in Staging System. Which two operations can users perform in this
application at this level?

Open Instances

Run reports

Modify Instances

Modify Rules

Ans: Open Instances, Modify Instances

79 . Given the picture of the books arranged .

which layout is the best choice to arrange the books in this manner?

Screen layout

Column layout

Repeating Dynamic Layout

Dynamic layout

ans: Repeating Dynamic Layout

80. Which two configuration , when used together allow you to track updates to fields in your
application ? ( Choose two )

Select the field that you want to track

Enable field auditing on the case type landing page.

Add the administrator role to the case type

Enable field-level auditing on the view.

ans: Enable field auditing on the case type landing page

Select the field that you want to track

81. University admission application cases automatically advance in the case life cycle if the
applicant's standardized test scores are above a certain threshold. The threshold is determined each
year based on the provided national average score.

Which two configurations, when applied together, support this requirement? (Choose Two)

a. Configure a TestThreshold Configuration setting with the national average for the test score
threshold.

b. Configure a process with a decision shape that continues if the TestThreshold Configuration
setting is less than the applicant's test score.

c. Configure a process with a decision shape that continues if the TestThreshold Configuration
setting is greater than the applicant's test score.
d. Configure a TestThreshold Configuration setting that calculates the national average for the test
score threshold.

ans: B and D

82. A retail store wants an application to process a new customer loyalty account.

the custome enters thier contact information , including name, Email, phone number and address.

this data entry view is displayed in a data relationship.

What type of data relationship do you create?

A Query field

A Data reference field

A Case reference field

An Embedded data field

ans: An Embedded data field

83. All managers need to view the Employee vacation request report in thier manager portal
dashboards. Only managers have access to the reports.

which configuration do you perform to fullfill the requirements?

Add a report widget to the manager portal dashboard and then click publish.

Add a report to the public category and then add out of the box Reports landing page to the manager
portal.

Add a report widget to the manager portal dashboard and then click publish to default

Create a new landing page on the manager portal with a new report saved in public category

ans: Add a report to the public category and then add out of the box Reports landing page to the
manager portal.

84. A requirement states that : Tax Identification number must contain 10 digits.

How do you configure the field to support this requirement?

Use an edit validate rule that validates the tax identification number pattern.

Configure a validate rule to test the tax identification number pattern.

Set the minium and maximum values to "10" in a text field

use a decimal property type and make the field required

ans: Use an edit validate rule that validates the tax identification number pattern.

85. Which two statements are true about Styling control in App Studio?

Developers can create a new style format to apply styling to an out of the box button control

Developers can configure a Date Time Control to display as a text input field , dropdown list or calendar
control.

Developers can configure a button control to hide when users click the control.

Developers can configure a text input control to change the background when the user clicks the control

ans: A and D

86. which two requirements ensures that valid data is used in the case?

the data is locally sourced.

the data fits the business logic

the data is organized in the data type

the data is the correct field type

ans: the data fits the business logic,the data is the correct field type

87. Which issue do you address by simulating a data source?

You need to capture performance metrics when a case processes a large amount of local data.

In Production, the customer database needs to be taken offline overnight for scheduled maintenance

The product database moves to the new data source that is accesible by a web service but that is not yet
configured.
You need to save the test plan for a savable data page that updates cost of coverage options for
insurance policies.

ans: The product database moves to the new data source that is accesible by a web service but that is
not yet configured.

88. In the Answer area, select the appropriate accessibility role for each element.

Dropdown Control - Landmark, Document Structure, Component /Widget

Navigation Breadcrumbs - Landmark, Document Structure, Component /Widget

Column headers in a table - Landmark, Document Structure, Component /Widget

ans:

Dropdown control- Component / Widget

Navigation Breadcrumbs - Landmark

Column headers in the table - Document structure

89. A developer configures a button with the action set as shown in the below :

Event - Click

Action - Refresh this section

Target : Section

data Transform : SetDefaultValues

Arrange the events flow:

The System applies a data transform

The System refresh the section

The Order ID Values is set to the value of the confirmation number if the System confirms the
payment.

A user clicks the button

answer :

A user click the button

 The system applies a Data transform

The Order ID Values is set to the value of the confirmation number if the System confirms the
payment.

The System refresh the section

90. An internal application currently grants 75 employees access to one of four roles : Admin, Author ,
User and Manager

A new analyst that joins the company requires all the Author roles access but only some of the
reporting capabilities available to the manager role.

How do you satisfy the security requirement?

Add the analyst to the manager role

Create a new analyst role with the required acccess

Update the author role to include required analyst reports.

add the analyst to both author and manager role

ans: Create a new analyst role with the required acccess

91. You are asked to create a custom status named Open-Review. This status is to be applied to
assignments in one application.

How do you satisfy the request?

a. Circumstance the existing Open Field Value record on the application name and update the
status value to Open-Review.

b. Create a Field Value record named Open-Review for .pyStatus Work and configure an Access
When record to apply the status to the correct application.

c. Create a Field Value record named Open-Review for .pyStatusWork with the Apply To class set
to the class group.

d. Add the Open-Review status to the Application record for the application

ans: C
92. Which two statements about data records are True?

Data record requires external storage

Data record allows permissible values for data fields

Data record need unique, user generated ID's

Data record are displayed in a dropdown list by default.

ans: Data record allows permissible values for data fields

Data record are displayed in a dropdown list by default.

93. In a Credit Card payment case type , you want to set the yearly fee to USD 75

How do you set the yearly fee field?

In the data Initialization page , set the yearly fee to USD 75

Configure the yearly fee as calculated field

Configure the yearly fee field to reference the minimum amount due.

Configure field validation on the yearly fee field.

ans: In the data Initialization page , set the yearly fee to USD 75

94. Match each usecase to appropriate configuration

usecase:

Item Quantity and pricing must be captured at the time an order is placed and do not update when the
case is accessed later.

Customer must see all the available mortage options , but only the selected option is recorded as part of
the case.

Flight status and information remain current each time a customer access their reservations

options : Configure property to refer to the data page , Configure property to copy data from data
page, Configure a UI control to source data from the data page
answers:

Item Quantity and pricing must be captured at the time an order is placed and do not update when the
case is accessed later. - copy data form the data page

Customer must see all the available mortage options , but only the selected option is recorded as part of
the case - Configure a UI control to source data from the data page

Flight status and information remain current each time a customer access their reservations - Configure
property to refer to the data page

95. A car insurance quote requires a view for potential customers to enter information to process the
request.

What are the three primary decisions to make before you add fields to the view? (Choose Three)

Is field entry required?

Does the field require a data source?

Are processing actions applied to the field?

How do users enter values into the field?

ans: Is field entry required?, How do users enter values into the field?

96. During testing , you notice that the send case status email step does not send an email.

which work item do you create in Agile workbench to address this issue?

Status

Feedback

Bug

User Story

ans: Bug

97. A manufacturing company has an inventory data page that uses page structure.

you need to write a single page of data to the single database row in the configured System of record.

which option fullfill the requirement?

connnector

Insight

data type

database save

ans: database save

98. On the case designer , which two components can users tag with a Minimum Lovable Product
(MLP) release for Project sizing purpose? choose two

A user mobile app channel

An automation

an appproval decision

An external system of record

ans: A user mobile app channel, An external system of record

99. Which scenario require to make updates in Dev Studio?

A customer representative can approve or reject a claim

A new confirmation view displays a read only text property

An email correspondence is added to the case type

A task is reassigned when it reaches a Service level agreement goal.

ans: A task is reassigned when it reaches a Service level agreement goal.

100. You are testing an airline reservation case type that does not yet have a UI configured.

You need to verify that changing the PurchaseInsurance Field in the clipboard tool updates the
TotalCost Field.

In which category of the clipboard tool would you expect to find the PurchaseInsurance Field?

User Pages
System Pages

Data Pages

Linked property Pages

ans: user pages

101. A developer discovers that a calculated property value is returing an unexpected result.

Which two features of the tracer tool allows you to diagnose the problem without significantly
affecting application performance ( Choose Two)?

The Event Monitor

The clipboard tool

the Watch function

Breakpoints

ans: the Watch function , Breakpoints

102. You are configuring routing for a customer warranty service request. All warranty service request
are routed to the warranty resolution group except for warranty service request for a beta-release
product that requires review by the vice president of the service.

How do you configure assignment routing to review warranty service request?

Route the assignment to the warranty resolution group who sends an email notification to the vice
president of service for the beta-release product.

Route the assignment to the skilled group for the beta release when the request is for the beta release.
Otherwise route the assingment to the warranty resolution group.

Route the assignment to the vice president of the service who routes the assignment to warranty
resolution group as needed.

Route the assignment to the vice president of the service when the request is for the beta release.
Otherwise route the assignment to the warranty resolution group.

ans:

Route the assignment to the vice president of the service when the request is for the beta release.
Otherwise route the assignment to the warranty resolution group.
103. Match the following with respect to Ruleset version types

(Major version, Minor and Patch Version)

You need to update a decision table to correct one of the expected results.

You need to add new options and processing behaviour to the cancellation process.

You need to add a case type to provide new microjourney to the users

ans:

You need to update a decision table to correct one of the expected results. - Patch version

You need to add new options and processing behaviour to the cancellation process - minor version

You need to add a case type to provide new microjourney to the users - major version

104. A case type for voice over request includes two task : Edit script and Record Script.

Your team has been asked to route edit script task to editors and record script task to actors.

which approach fullfill the requirement?

Create one new workqueue and split the task by type.

Create one work group for both personas and route to the work group

Create two new work group in Dev Studio that reference one work queue

Create two new work queues , one for editors and one for actors

ans: Create two new work queues , one for editors and one for actors

105. Which statement most accurately determines the use of pega mobile preview?

Pega mobile preview models a typical user interaction to scenario test a mobile app

Pega mobile preview allows you to configure the application user interface

Pega mobile preview simulates user loads to test mobile app performance

Pega mobile preview allows you to simulate a Pega application on the mobile device.
ans: Pega mobile preview allows you to simulate a Pega application on the mobile device.

106. A company often recieves multiple IT tickets for the same issue, such as "The office Wi-Fi is
down" .

You configure a duplicate search cases step to identify duplicate IT tickets.

What is the basic condition for the Search duplicate cases step?

Office location is Same.

Department is Same

Issue type is Same

Name of the submitter is Same.

ans: Issue type is Same

107. For which usecase do you create a new rule in pega platform application?

A developer creates a parallel process to audit the changes that a service agent makes.

A designer reuses a UI Section every time the same behaviour is needed in the application

A desginer uses design mode at run time to modify a view to use two column template

A developer makes changes to an email message that is configured in the case life cycle

ans: A designer reuses a UI Section every time the same behaviour is needed in the application

108. ABC Bank Corp wants to create a mobile app experience for users and CSR's for its Transaction
dispute application.

of the following requirements ,which option requires you to configure distinct mobile app channels?

the mobile app customizes currency units and date/time format according to the location of the users.

Mobile app color palettes are different for users and CSR's

CSR's can create other case type instances on the mobile app.

the mobile app supports all mobile phone operating systems.

ans: Mobile app color palettes are different for users and CSR's

109. Which two options can you configure a mobile app channel?

Design how UI elements render across different mobile devices.

Define the UI Behaviour for each view in the case type when the case is displayed on the mobile device

Define security behaviour for a mobile app such as biometric identifiers.

Manage administrative functions such as access to log files

ans: Define security behaviour for a mobile app such as biometric identifiers,

Manage administrative functions such as access to log files

110.

Initial urgency value is set to 20

The SLA starts when the report is created.

if the goal elapses , the assignment urgency increases to 10

if the deadline elapses , the assignment urgency increases to 10

if the Passed deadline elapses , the assignment urgency increases to 10

In the answer area , select urgency value that system sets if the assignment is not yet completed by end
of each milestone

Goal -?

Deadline -?

Passed deadline -?

ans:

Goal - 30, Deadline - 40, Passed Deadline - 50

111. Which scenario is a usecase for wait step?

A payroll user cannot process a salary increase until the department manager approves increase.
The customer cannot complete an application for a checking account until bank representative reviews
credit report.

The customer needs to login to their account before recieving a membership discount on an online
purchase.

An agent needs to send a confirmation email to an insured customer after they complete a form

ans: The customer cannot complete an application for a checking account until bank representative
reviews credit report.

112. Which studio do you use to configure a SLA with passed deadline?

App Studio

Dev Studio

Admin Studio

Prediction Studio

ans: Dev Studio

113. Which two scenarios requires to configure conditional processing within the case type?

A scholarship eligibility application requires students to enter standardized test scores. Student with
qualifying test score can schedule an interview. Students without qualifying test score recieves an
rejection email.

An application requires customers to select the type of request in a drop down list . the System routes
the request to the appropriate department work queue. A user with the access to the work queue
process the case through fullfillment

A catering booking application requires customers to enter information about the party size , event date
and event time. when customer submit the information the catering company sends confirmation email.

A shopping application requires a guest to fill out payment information. A users who enters a
membership numbers skips the payment information step.

ans: A scholarship eligibility application requires students to enter standardized test scores. Student
with qualifying test score can schedule an interview. Students without qualifying test score recieves
an rejection email.
A shopping application requires a guest to fill out payment information. A users who enters a
membership numbers skips the payment information step.

114. As a part of the Reservation case type that manages car rentals , client can review their past
rentals by selecting from a list of rental cases.

what field type do you configure to achieve this behaviour?

Embedded data

Case reference

Data reference

Query

ans: Case Reference

115. which two items must be configured to add an external source to the data object?

A data transform to map the application data model to the connector

The uniform resource identifier that identifies the web service

A simulated data source to test the implementation

The authenticated information , if required by corresponding service

ans: The uniform resource identifier that identifies the web service

The authenticated information , if required by corresponding service

116. You are defining an user view for the loan application . If the loan applicant indicates there is an
existing open account , the date account opened must before the current date.

how do you configure the case type to verify the value of date account opened in the past?

use a picklist control

use a calendar control

use a validate rule

use when rule

ans: use a validate rule

117. How do you provide users with guidance for completing a form and avoid need of application
training?

send a notification to the assigned user.

Add corresponding step to the appropriate stage

Add an optional action to the case to explain the task

Add an instruction to the assignment

ans: Add an instruction to the assignment

118. A disputed transaction case records account information using a page property.

Account information is recored at the time case is created and does not update when the case is
further processed. Account information is stored in an external system and accessed by the data page.

How do you configure the account information page?

Define a reference property that refers to the data page

Configure page property to refer to keyed data page

Select refer to data page on page property

Select copy from data page on page property

ans: Select copy from data page on page property

119. Once the customer login to the shopping application, it display the list of product purchased by
the customer.

what is the appropriate scope of the data page ?

Node

Requestor

Thread

System

ans: Requestor
120. In a banking application, which two options must be used together to

present users with a set of balance transfer options only if they elect to

transfer a balance to their credit card? (Choose two)

A. Add an action set on the layout containing the balance transfer offers to trigger a refresh

B. Add a visible when condition on the check box for the balance transfer election

C. Add an action set on the check box for the balance transfer election to trigger a refresh

D. Add a visible when condition on the layout containing the balance transfer offers

ans: Add an action set on the check box for the balance transfer election to trigger a refresh,

Add a visible when condition on the layout containing the balance transfer offers

121. A reservation process allows customers to reserve a flight, hotel room, and rental car as part

of a travel itinerary.

Which configuration displays a check box to allow users to select travel insurance only if the itinerary
includes a flight?

A. A visible when condition applied to the check box

B. An action set applied to the check box

C. A declare expression configured for forward chaining

D. A validate rule applied to the flow action

ans: A visible when condition applied to the check box

122.You are implementing a UI form collecting job applicant information. Users must provide

values to certain fields before submitting the form.

Which configuration adds asterisks to indicate the mandatory fields on the form?

A. Use multiple Validate rules for each mandatory field

B. Use an Edit Validate rule to verify if each of the mandatory properties has a value

C. Use a Validate rule to verify the mandatory fields have a value

D. Configure the mandatory fields as Required in the section rule

ans: Configure the mandatory fields as Required in the section rule

123. Which two usecases are supported by configuring a mobile channel in app studio?

Grant access to application for a specific user

Set the width of application as 180 X 180 pixels

Configure a left swipe behaviour to open a message

Lock the application after 20 minutes of inactivity

ans: Configure a left swipe behaviour to open a message

Lock the application after 20 minutes of inactivity

124. Select each scenario according to the attack method.

Brute force attack / Rainbow table attack / Dictionary attack

A hacker makes attempt to crack a user password by entering all possible combination

A hacker uses a word list of common terms to crack user password

A hacker compares each hash against a list of hashed password to find a match that cracks a user
password

ans:

A hacker makes attempt to crack a user password by entering all possible combination - Brute force
attack

A hacker uses a word list of common terms to crack user password - Dictionary tack

A hacker compares each hash against a list of hashed password to find a match that cracks a user
password - Rainbow table attack

125. In a credit card payment case type , you want to set the payment amount to a minimum amount
due when the user creates a case.

how do you set the payment method?

Configure the pySetFieldDefaults data transform to set the default value.

Configure a field validation on payment amount

configure the payment amount field to reference a minimum amount due

Configure the payment as calculated field

ans: Configure the pySetFieldDefaults data transform to set the default value.

126. Which two statements about data objects are true?

Data Object reuse assests from existing data objects through inheritance

A draft data object references data type

A data object created in app studio creates a data type in Dev studio

data Object are sourced from external system of record

ans: A data object created in app studio creates a data type in Dev studio

Data Object reuse assests from existing data objects through inheritance

127. An application must validate postal codes for canadian customers to match pattern A1A 1A1
where A represent letter and 1 represent number.

which two distinct configuration ensure that user provides a valid postal code?

Configure a drop down control to select postal code based on city and province

Configure the postal code field as text property with required input field.

Configure a validate rule to test that entered postal code conforms to required pattern.

Configure an edit validate rule to test the entered postal code confirms required pattern

ans: Configure the postal code field as text property with required input field.,

Configure an edit validate rule to test the entered postal code confirms required pattern
128. Which two statements are true about insights?

Insight transform data queries into sharable visualization

Visibility is always shared for insight charts

you can edit application data direclty in an insight

you can use only preconfigured fields in an insight

ans: Insight transform data queries into sharable visualization

Visibility is always shared for insight charts

129. A travel authorization requires approvals from the requestor manager, division VP and from
account based on total amount.

which configuration satisfies use case?

cascading approval using when rules

cascading approval using reporting manager

cascading approval using authority matrix

cascading approval using workgroup manager

ans: cascading approval using authority matrix

130. Sales manager must be able to approve sales quote proposals by email and from mobile device.

how to achieve this requirement?

Add an approve/reject step and enable email and mobile approval

Add an approve/reject step and send email step

Add an approve/reject step with mobile approval enabled and send email step

Add an approve/reject step and enable email notifications on the case type.

ans: Add an approve/reject step and enable email and mobile approval

131. Medical claim must be resolved within 5 days we must set ________ to 5 days
START

GOAL

DEADLINE

PASSED DEADLINE

ans: DEADLINE

132. Requirement states that : Loan applicants must enter their annual salary. if the salary is above
qualifying threshold the application is automatically approved. if the salary is below threshold
applicant must identify a cosigner.

select two configuration options that follows best practices to meet the requirement?

A. Design a userview with an annual salary field and a section for cosigner information. use a visible
when condition to display the cosigner information when salary is below threshold.

B. Create an assignment step for a loan officer to review applicant annual salary and determine if
cosigner is necessary

C. design a userview with an annual salary field. Create an optional action to collect information about
cosigner and assign action to appropirate stage.

D. use collect information step with an annual salary field. use decision shape to determine whether to
advance the step to enter cosigner information or complete the process.

ans:

A. Design a userview with an annual salary field and a section for cosigner information. use a visible
when condition to display the cosigner information when salary is below threshold.

D. use collect information step with an annual salary field. use decision shape to determine whether
to advance the step to enter cosigner information or complete the process.

133. When is the case status gets updated?

At the beginning of the step

At the end of the step

After the step is processed

After the case is resolved.

ans: At the beginning of the step

134. A survey is sent to a customer via email.

How do you configure a solution to ensure the email includes the Case ID for the survey?

Create a required field for the CaseID that must be entered by the user.

call the data transform to copy the case ID from pyWorkPage to the email.

Create a process using send email step allowing representatives to quickly add the case id to the email.

use the insert property feature of the Send Email step to add the case id when composing the message
dialog.

ans: Ans: use the insert property feature of the Send Email step to add the case id when composing
the message dialog.

135. A moving company provides customers with a tool that recommends a moving vehicle based on
the number of bed rooms in thier current living space and whether they are planning to move heavy
furnitures like bed frames , matresses, or couches.

which two configuration is used to create a decision table?

Create a column for the recommended moving vehicle.

Create rows for the recommended moving vehicle.

Create two rows , one for the number of bed rooms and one whether customer is moving heavy
furniture.

Create two columns , one for the number of bed rooms and one whether customer is moving heavy
furniture.

ans: Create rows for the recommended moving vehicle,

Create two columns , one for the number of bed rooms and one whether customer is moving
heavy furniture.

136. An internet provider has a quiz that gives customers a recommended internet speed based on
their typical internet use.
The questions differ based on the selections that the customer makes for example whether they are
recommendation for residence or business.

Once the customer completes the quiz, how do you recommend the internet speed?

Configure a decision table

Configure a decision tree

Configure a view with quiz questions

Configure a process with multiple decision shapes.

ans: Configure a decision table

137. To reduce scrolling on a view , you want to organize existing content on the details display when
the option is selected as the dropdown menu.

There is no dropdown menu currently on the view.

which two configuration achieve the business requirement?

Configure a layout group to separate each option into individual panels and set the layout to menu
format.

Configure a disable condition (When rule )on each field to allow access when the associated option is
selected on the dropdown list.

Configure a repeating dynamic layout with an embedded section for each option and set the layout
format to be grouped.

Configure a data relationship to select option using dropdown list record option

ans: Configure a layout group to separate each option into individual panels and set the layout to
menu format

Configure a data relationship to select option using dropdown list record option

138. ABC Bank Corp wants to create a mobile app experience for users and CSR's for its Transaction
dispute application.

of the following requirements ,which two option affects the number of mobile app channels that you
need to configure?

Mobile app supports both phone and tablets.

Customers can create only dispute cases and while CSR can create fraud report cases.

Mobile app color palette is customized for each subisidry

The app customizes currency units and date/time format according to the user locale.

ans: Customers can create only dispute cases and while CSR can create fraud report cases,

Mobile app color palette is customized for each subisidry

139. You need to test whether a user interface is suitable for the users with visual disabilities. such as
Deuteranopia ( red green confusion)

How do you perform the task?

using the accessbililty inspector

use a screen reader extension

enable Live UI tool

unit test section rules

ans: using the accessbililty inspector

140. You need to localize correspondence into a language that is unavailable in the pega language
pack.

which option satisfies the requirement?

Leverage translations services SOAP calls and enable records for translation

Configure a field value record that contains correspondence text

Create the translation file manually and include the rule in the application ruleset.

run the localization wizard and add translations to Translation.html

ans: run the localization wizard and add translations to Translation.html

142.You should consider using a field value when the list of allowed values is

a. updated often
b. shared across all case types

c. three or fewer items

d. mostly static

ans: B

143. Which of the following can be used in insights data?

Exportable data page

List

CSV

Interactive Chart

ans: List, Interactive Chart

144. Match the following with the equivalent rules in dev studio

App studio:

User

Personas

Field

Goal and Deadline

Dev Studio:

Property

SLA

Operator ID

Access Group
ans:

App studio:

User - Operator ID

Personas - Access Group

Field - Property

Goal and Deadline - SLA

145. If the Project size estimation is not set properly and MLP does not deliver on time, to whom the
escalation has to be sent?

Scrum Master

Project Delivery Leader

LSA

Deployment architect

ans: Project Delivery Leader

146. Given the below scenario:

Employee team will conduct the interview

HR Team will release the offer letter

Facilities team will set up the infrastructure required

IT team will set up the System required.

how many personas are required in this scenario?

one personas ( Employee)

Two personas ( Employee and HR)

Three personas ( Employee, HR and IT)

Four personas ( Employee, HR , IT and Facilities )

ans: Four personas ( Employee, HR , IT and Facilities )

147. Sam is working on the concept of parent and child case.

Parent case data is not copied to the child case.

which of the tool will help to figure out where is the issue?

Configuration settings

Validate rule

Access group

Tracer tool.

ans: Tracer Tool