User Guide

PWG GROUP
CLIENT PORTAL
USER GUIDE
www.pwggroup.ae
All rights reserved PWG Group @ 2023
Getting
Started
In this portal, you will create an ac-
count using your email and or your
phone number. Select any of the
destinations offered by the PWG
group, pay online, complete and
submit the application details
online and track your application.
The portal will also act as a point of
contact regarding all matters per-
taining to your application. Besides
the above, you will keep tabs on your
payment information, such as
invoices and receipts.
This entails a straightforward way
of creating your personal account
User on the portal.
Sign up You will need to fill in your name,

email, and phone number, create
your preferred password, read the
terms and conditions and click on
the “signup” Button
User
log in
Upon signing up, you will be
required to confirm your email
address through a verification
email sent to the provided email
address. Upon confirmation, you
will be redirected to the login
page, where you will use the cre-
dentials you created upon
sign-up.
2 3 4
1
System Menu
Menu Options
It is friendly and easy to use. The 1.) My Applications
Home to ongoing & complete
menu bar contains “My applica-
applications
tion”, “Chat” “Notification” center, 2.) Chat
and “My Profile” options. Channel to communicate with
support team
3.) Notifications
On the landing page, you will find Feedback and updates from PWG
the product (Destinations) where Group in regards to your application
you can select the preferred desti- 4.) My Profile
Profile settings & Log Out option
nation.
If need be, navigate to “My profile” to
change your password and select “pro-
Changing
file” and then “Update Password” you Password
will need to provide the current pass-
word and the new preferred password.
& user ID
An OTP will be sent to the registered
email for security. purposes which you
will have to enter to confirm the inten-
tion to change your password.
Exit
System
Navigate and click “My profile” on the
menu bar and then click logout
Step 1
Initiate Password reset by clicking

Reset Password. Enter registered
Email and continue
Step 2
Confirm Password reset by enter-

ing OTP received on registered
email, Create new password and
continue
Step 3
Continue to login with the newly

created password.
Select the preferred destination by
Product clicking” Apply now”. It will lead you

to the “Package Types” Page. Pro-
selection & ceed and select the suitable one
Payment
and click “Continue”.
This will bring you to the Selected
destination description page
which has pricing and payment
Step 2.
Select the Product type based on

your preference from the selection
provided.
Step 3.
Proceed with selcting payment

option either “Full payment” and
“Pay Installments”
Contract
Signinng
Once payment type is selected you will be redirected to the contract
signing page. Read carefully and append your signature to proceed.
Payment
Details
Here is a summary of the purchase order. You will be required to select
“current location” and “country of Embassy appearance” respectively. In
case of partial payment, enter the amount you wish to pay and click on
“Continue” In case of full payment, click on “Continue” to proceed. You
will be redirected to a secure payment page where you can add your
debit/credit card details for payment.
Now you will pay submission payment only 2,000.00 AED

Enter your card details accurately and
Card make the payment. If the payment is
Details successful, you will be presented with the

option to get an invoice now or down-
load it later.
Once payment is done, you will be redi-
rected to a payment successful page
Invoice where you will be able to get the
& Receipt invoice now or select the option to get

it later. click applicant details to pro-
ceed to the next section
Application
Details
Once payment is done, you will be redirected to the “Applicants details
page” where you will need to fill in carefully as per the provided fields
and review once all fields have been filled successfully. Once you have
completed click on “Submit” Please note that once an application has
been submitted, you will not be able to amend it.
Applicant Here you need to fill all the fields
with personal details and upload
Details your cv from the options provided,
enter agent code if available and
proceed to the next stage
Fields Marked “*” are mandatory

and need to be filled.
Home Fill all the fields with required details
and upload your passport copy from
Country the options provided, and proceed to
Details the next stage.
Fields Marked “*” are mandatory and

need to be filled.
Here you need to fill all the fields
with current residency details
Current
and upload requested docu- Residency &
Work Details
ments from the options provid-
ed, as well as schengen details
and proceed to the next stage
Experience Add applicable experience to
Details support your application.

Once you Select all applicable
Experience experience to support your appli-
Details
cation and add it,please proceed
to submit inorder to review the
application and finally complete
the application
Tracking
Application
Progress
Upon logging in, proceed to “My Application” where you will see detailed
information about your application, Pending payments, and released
documents.

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PWG GROUP

Sign up You will need to ﬁll in your name,

Initiate Password reset by clicking

Conﬁrm Password reset by enter-

Continue to login with the newly

Product clicking” Apply now”. It will lead you

Select the Product type based on

Proceed with selcting payment

Now you will pay submission payment only 2,000.00 AED

Details successful, you will be presented with the

& Receipt invoice now or select the option to get

Fields Marked “*” are mandatory

Details the next stage.

Fields Marked “*” are mandatory and

Details support your application.

Experience experience to support your appli-

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